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Patient Care Coordinator jobs at Kroger

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  • KHC/PATIENT SERVICES SPLST-CONTACT CTR

    Kroger 4.5company rating

    Patient care coordinator job at Kroger

    Provide remote patient support for various Kroger Health programs and campaigns, web services, and pharmacy feedback/escalation. Act as an escalation point for resolving complex patient issues. Coach and mentor less experienced team members and serve as a point of contact for new projects coming into the Health Connect Center. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - High School Diploma or GED - 2+ years of technical or customer support center experience - State Registered/Licensed Technician or Nationally Certified Technician - Maintain multi-state licensure as defined by specific assigned tasks - Ability to maintain composure during stressful situations - Strong attention to detail is required - Ability to work independently - Ability to organize and prioritize a variety of tasks/projects - Proficient with Microsoft Office - Ability to type 35-40 wpm - Strong written and verbal communication skills with the ability to effectively communicate information to customers and all levels of the organization - Strong customer service background Desired - Clinical Contact Center experience - Lead Technician - Provide in-depth support via phones and/or other media as required in resolving escalated patient issues. - Complete and document all calls in the required form and oversee through resolution - Serves as an escalation point for less experienced Patient Services Technicians - Serve as a liaison between Kroger Health, providers, insurer and the patient/technician - Ability to maintain and sustain established contact center metrics - Escalate and partner with management to identify trends affecting our patients and develop resolutions in resolving continuing issues. - Analyze patient incidents, determine impact and take appropriate action to resolve the incident - Clearly communicate analysis and resolution through written documentation within knowledge base - Perform select advanced level functions under the direction of a Contact Center Supervisor - Provide training documentation and formal/informal training on subject matter of expertise; assist with the training and development of other team members and clinical programs. - Maintain the ability to perform clinical work - Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule. - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Sample Coordinator

    True Religion 4.6company rating

    El Segundo, CA jobs

    THE PURPOSE: The Sample Coordinator is responsible for managing, tracking, and organizing all product samples across multiple seasons and categories. This role supports design, production, and merchandising teams by maintaining accurate sample inventory, ensuring timely deliveries, and coordinating sample distribution for fittings, photo shoots, and meetings. THE ROLE (what you are accountable for) Track and manage all incoming and outgoing samples for multiple collections and seasons Maintain the sample inventory room - ensuring products are labeled, organized, and easy to locate Coordinate with design, production, and merchandising teams on sample requests and deliveries Prepare samples for fittings, photoshoots, line reviews, and showroom presentations Communicate with vendors and factories regarding sample ETAs, revisions, and approvals Manage shipping logistics for samples to internal departments and external partners Update and maintain sample tracking spreadsheets or PLM systems Support the product development team with style data entry and organization as needed Assist in maintaining the sample archive and seasonal transition processes YOU ARE Highly organized with strong attention to detail and follow-through Proactive and solution-oriented, able to anticipate needs and meet tight deadlines A natural communicator who thrives in a fast-paced, creative environment A team player who enjoys supporting cross-functional partners Passionate about fashion, apparel, and product development Comfortable juggling multiple priorities while maintaining accuracy and composure REQUIRED MINIMUM EXPERIENCE 1-3 years of experience in sample coordination, product development, or apparel production Strong organizational and time management skills Proficient in Microsoft Excel, Outlook, and PLM or ERP systems Excellent communication and follow-up skills Ability to lift and move sample boxes as needed (up to 25 lbs) Detail-oriented, dependable, and able to work both independently and collaboratively
    $40k-56k yearly est. 1d ago
  • VMI Coordinator

    Family Dollar 4.4company rating

    Chesapeake, VA jobs

    VMI Coordinators are responsible for maintaining smooth inventory flow for assigned vendors that enables the company to meet its sales, profitability and inventory turn goals. VMI Coordinators manage/oversee the DC replenishment activity of VMI Suppliers to ensure company meets or exceed annual DC service level and turn objectives while maintaining store level in-stock goals. This position is responsible for embracing Family Dollar's store-centric commitment to customers, customer service and sales. Principal Duties & Responsibilities Effectively utilize Retek and Micro-Strategy to mange optimal inventory levels. Generate and analyze suggested order quantities and provide sales/order projections to the vendor community as needed. Maintain accurate item information in Retek (i.e. discount items, new items, pallet information, lead time, etc.) Communicate status, issues and necessary system input changes across categories and divisions in order to attain DC service, Store in-stock, and turn objectives while reducing EDI errors with VMI suppliers Understand forecasting and utilize this knowledge to analyze shipment and sales data in order to manage the replenishment activity of assigned VMI suppliers. Provide VMI suppliers monthly scorecard information in order to deliver DC service level and inventory turn goals Create and track all promotional and new item purchase orders to ensure product is delivered at the appropriate time. Monitor inventory for all assigned VMI suppliers and recommend order strategies to eliminate overstock issues and balance inventory across the network Manage store level in-stock position for assigned items to maximize sales and margin Review the condition of warehouse inventory levels and item status on a daily basis. Provide sku level information to VMI suppliers as needed to correct service and turn goals Control and maintain necessary system and logistical information to ensure that normal, promotional and investment product inventory flows meet or exceed objectives such as inventory turns and service level with VMI suppliers. Meet weekly with Buyers and Planners to review current service level, vendor issues, new items, schematic changes, diverter buy opportunities, item changes, and line review preparation Provide essential information for and prepare multiple reports (i.e. line reviews, OOS, etc.) Work directly with vendors to establish and maintain compliance in all areas of service and turn objectives. Coordinate the return to vendor process for damaged and discontinued basic merchandise Serve as liaison between the Merchant and Planning organization on relevant issues and communicate effectively with both parties Other job-related duties as assigned Minimum Requirements Education: Bachelor's Degree from a four-year college or university or equivalent experience/training Experience: One (1) or more years of related replenishment experience Technical Skills: Must be proficient in the use of Micro-Strategy and Microsoft Office including Excel, Access, Power Point and Word. Ability to develop, manipulate, format and share spreadsheets for the purpose of analysis Other Skills: High attention to detail
    $31k-39k yearly est. 3d ago
  • LEASE ABSTRACTION COORDINTATOR

    Family Dollar 4.4company rating

    Chesapeake, VA jobs

    As part of Legal/Real Estate, support Family Dollar's existing and growing portfolio of stores by: (1) drafting and managing critical lease documentation, including notices of non-renewal, tenant estoppels and SNDAs, and ancillary real estate agreements; (2) providing accurate interpretation and management of lease documentation, including abstraction of leases and amendments for the timely and accurate payment of rent and other financial obligations; and (3) verifying changes to ownership, rent payee, addresses, and other information and updating and maintaining the system of record. Principal Duties and Responsibilities: · Complete diligence necessary to prepare tenant estoppel certificates/SNDAs in compliance with lease obligations and deadlines. · Abstract all original leases and lease related documentation and enter required critical information into the Company's lease management and financial reporting system. · Draft notices to Landlords to extend or terminate the term of leases, and track such notices. · Process requested vendor changes by obtaining and reviewing supporting documentation, including deeds, assignments of lease, management and/or operating agreements, and W-9s. · Other projects as assigned. Minimum Requirements/Qualifications: · 2 years of experience in commercial lease administration, commercial real estate, or commercial property management · Excellent computer skills, including Microsoft Word and Excel, and attention to detail · Excellent oral and written communication skills, ability to draft and edit legal documents using proper grammar and punctuation · Strong time management skills with the demonstrated ability to juggle multiple tasks and adapt and respond to changing priorities with a sense of urgency · Ability to work independently and as part of a team, emphasizing professionalism and courtesy Desired Qualifications: · Two years of post-high school education · Legal background preferred · Paralegal Certificate preferred but not required
    $31k-39k yearly est. 5d ago
  • Patient Care Coordinator Part Time

    BJ's Wholesale Club 4.1company rating

    Carmel, IN jobs

    A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow. Here's just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Patient Care Coordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. Patient Care Coordinators must be passionate about delivering outstanding patient care experiences and assisting the team in growing the number of exams delivered. Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance. Strives for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members: Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily. All items stocked and planograms executed. Maintain visible accurate signage. Clean and organized, inside and out. Know your Business: Understand how to access and read production and/or financial performance reporting for your department. See the connection between consistent execution and the positive impact it can have on the business. Major Tasks, Responsibilities, and Key Accountabilities Adhere to all privacy and confidential/proprietary company policies and procedures (i.e. Health Information Portability and Accountability Act, known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs. Enthusiastically greet patients inside BJ's Optical and identify patient vision needs through open-ended questions. Promote eye exam availability to BJ's members and their families. Foster strong partnerships with optical team members and optometrists. Assist in scheduling eye exam appointments, entering patient information and history into systems in accordance with provided HIPAA training. Obtain patient medical history, conduct eye health tests including taking retinal images, auto refraction, keratometry, tonometry, lensometry and other ancillary testing such as ocular mortality, pupillary testing, etc. Assist in facilitating interaction between patients, technicians, and doctors via live video conferencing and communicate doctor recommendations to opticians. Meet or exceed patient expectations. Work in partnership with optical team members to facilitate exam bookings and eyewear sales. Match eyewear solutions to patient needs and transition patients from exam to product selection. Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs. Spends downtime engaging with members in front of Optical. Maintain optical area cleanliness and displays in accordance with club policy. Maintains all club policies and procedures. Performs other duties as assigned. Regular, predictable, full attendance is an essential function of this job. Qualifications High school diploma, college degree, and/or big box wholesale, retail, optical and/or medical experience. Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment. Strong verbal communication skills and engaging personality to communicate with a diverse patient base. Interested in the growth of telemedicine and in healthcare technology. Motivated to help patients and exceed their expectations to drive referrals. Be passionate about delivering outstanding patient care. Knowledge of optical products and business practices preferred, but not required. Strong interpersonal skills, organizational skills, and an attention to detail required. Open shift availability required for full time positions. At least 18 years of age. Environmental Job Conditions Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance. Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.
    $18.5 hourly Auto-Apply 28d ago
  • PATIENT CARE COORDINATOR/INS COORDINATOR

    Bass Computers 4.4company rating

    Walnut, CA jobs

    Neurology practice in Walnut Creek seeks an experienced Medical Assistant to fill a temporary Care Coordinator position. We are seeking a staff member with EPIC experience to work with our care coordinating team starting asap (January 2026) until September 30, 2026. No matter what your job title is, the work you do at Bass Medical Group-Neurology supports the health and well-being of the men, women, and children who turn to us for care. That`s because all of us are committed to providing the best possible care experience. Join us and put your beliefs into practice. A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must. Qualifications: · Electronic Medical Records programs, (EPIC Preferred) · Customer Service Experience · Multiple Phone Lines/Experience in a fast paced work environment · Medical Terminology, OSHA and HIPAA training · Experience with Medicare, HMO and PPO insurance payers · Excellent verbal and written communication skills required · Proven problem solving, analytical and decision-making skills · Strong computer skills (Microsoft Word, Excel and Outlook) Duties: Perform all administrative and direct patient care tasks in a clinical setting to patients at check out. Obtain Lab/test results from outside as well as sending standing orders to designated labs Processing prior authorizations for various tests MD orders Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment Working closely with providers to coordinate patient care needs Providing patients with referrals for continuing care Educate patients about medical processes and procedures Education/Certification Requirements: High School diploma required Medical Assistant Certificate (AAM/CMA) CA/National preferred Experience: Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred Work Hours: Monday - Friday 8:30 am to 5:00 pm $21.00 - $27.00 - Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance
    $21-27 hourly 7d ago
  • Care Coordinator- Administrative - 500 Dollar Sign-On Bonus

    Complete Care 4.2company rating

    Maitland, FL jobs

    Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic Care Coordinator: Administrative to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you. Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. Summary of Duties: Responsible for front desk operations including intake, scheduling, compliance calls, documentation accuracy, and communication. Duties & Essential Functions: Greet patients warmly and manage check-in/check-out with precision. Schedule and confirm appointments to support care plan completion. Execute compliance outreach for missed or at-risk patients. Support fulfillment of provider orders and care plan components. Collaborate with rehab staff to maintain unified clinic flow. Assist rehab team when therapy volume is high. Maintain lobby professionalism and organization. Support unified clinic-wide efforts toward patient outcomes. Insurance, Billing & Pre-Authorization Responsibilities Collect accurate insurance and demographic information to ensure clean claims processing and proper documentation in EHR system. Communicate clearly with patients about copays, deductibles, out-of-pocket estimates, and payment expectations. Collect payments at check-in or check-out following company protocols. Maintain awareness of various insurance types (PPO, HMO, PIP, WC, Managed Care) and understand how each impacts coverage within Complete Care's model. Identify when services require pre-authorization and initiate the appropriate workflow. Monitor, track, and follow up on outstanding pre-authorizations. Escalate authorization or eligibility concerns promptly to reduce delays or claim denials. Multi-Service Scheduling & Care Plan Fulfillment Schedule, confirm, and manage appointments across chiropractic, medical, MRI/imaging, injections, procedures, and follow-up services. Ensure all patients are fully scheduled throughout their plan of care. Perform compliance calls, appointment reminders, and outreach for missed or rescheduled visits. Maximize schedule productivity and fill rates across multiple service lines. Ensure proper fulfillment of provider-directed orders. Provide patients with clear preparation guidance and restrictions based on their orders. Compliance, Production, and Outcome Support Support patient compliance through consistent communication and proactive follow-up. Monitor show rates, production metrics, and compliance trends. Reinforce care plan understanding to support patient engagement. Collaborate with leadership to reduce cancellations and improve retention. Clinic Culture Expectations Demonstrate Conscious Leadership-empathy, curiosity, and accountability. Exhibit reliability, ownership, and strong follow-through. Communicate clearly and compassionately with patients and team members. Contribute positively to a unified, patient-first clinic culture. Demonstrate flexibility, teamwork, and solution-oriented communication. Skills & Expectations Excellent customer service and interpersonal communication. Strong organizational skills and ability to multitask. High accuracy in scheduling, documentation, and insurance data collection. Adaptability to evolving workflows and clinic needs. Experience Requirements: Preferred: 1-2 years administrative or customer service experience; healthcare preferred. We will train service-minded individuals Clinic hours: Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Tuesday: 12:30 PM - 7:00 PM Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM Thursday: 12:30 PM - 7:00 PM Friday: 7:00 AM - 1:00 PM Join the Complete Care Family If you're ready to be part of a team that values compassion, professionalism, and excellence in patient care, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day. Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
    $26k-35k yearly est. Auto-Apply 5d ago
  • Aesthetic Patient Care Coordinator

    Laguna Dermatology 3.6company rating

    Laguna Hills, CA jobs

    Job Description Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence The patient care coordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer. Responsibilities Duties and Responsibilities: • Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals. • Accomplishes conversion and expansion objectives by: o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation. o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives. o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients. o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care. o Being fully informed and abreast of all financing options available. o Following all standard protocols for unclosed consultations timely. o Conducting confirmation calls, follow up emails, and post treatment consultations. o Conducting quarterly retention analysis reports and developing strategic plans. o Tracking monthly consults to conversion rations for quantitative analysis. • Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs. • Achieves marketing objectives by: o Implementing all marketing plan initiatives and programs offered within the practice. o Making recommendations for marketing plans and promotions that attract and retain patients. o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs. o Work closely with management and marketing department. • Provides information to the physicians and management by: o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business. o Tracking success of marketing campaigns and return on investment for each initiative. o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments. • Contributes to the overall business operations by: o Assisting the front desk with their day to day on an “as needed” basis. o Communicating in a friendly, personal and respectful manner with all patients and staff members. o Making quick and timely responses to all personal and patient inquiries. Required Skills Position Requirements: • Must be articulate, personable and possess excellent communication skills. • Enjoy working with people and have experience in a consultative sales environment. • A love for the Medical aesthetics field and its services • Sound listening and customer service skills. • Ability to comprehend and analyze data and metrics. • Computer skills. • Must be a team player with a positive attitude. • Willingness to succeed and grow individually as well as part of a team. Education and Experience Requirements: · 2-4-year college degree or at least 3 years equivalent sales and customer service experience. · At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
    $35k-50k yearly est. 16d ago
  • Patient Registration Coordinator

    New Season 4.3company rating

    Rochester, MN jobs

    Are you looking to make a difference in your community? Do you enjoy working early morning hours and helping others? We are seeking a Patient Registration Coordinator to join our united work family. New Season: For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Patient Registration Coordinator Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: * Complete the pre-registration process for all new clients. * Schedule appointments accordingly, including orientation of new patients. * Monitoring all patient activities on center premises. * Providing customer service as a point of contact for patient inquiries. * Collects co-payments and patient financial responsibility at the time of service. * Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. * Maintain strong communication with the Program Director, physicians, and other nursing staff regarding intakes. * Verify insurance benefits and obtain prior authorization as necessary. * Complete Administrative tasks: answering phones, checking and delivering mail, maintaining supply inventory. Benefits: * Early morning hours (Allows for a great work life balance) * Competitive Pay * Generous PTO (3 weeks with buy up options) * Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance * FSA's, Telehealth and Tele-Counseling services * Life Insurance * Short/Long Term Disability * 401k with up to 3% matching * Reimbursement for education, license, tuition, etc. * Referral bonus (up to $2,000) Essential Position Requirements: Education/Certification: This position requires a High School Diploma or GED. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job or State Requirements HS diploma or GED: must have experience in the field, medical insurance.
    $44k-53k yearly est. 60d+ ago
  • Patient Registration Coordinator

    New Season 4.3company rating

    Saint Charles, MO jobs

    Are you looking to make a difference in your community? Do you enjoy working early morning hours and helping others? We are seeking a Patient Registration Coordinator to join our united work family. New Season: For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Patient Registration Coordinator Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: * Complete the pre-registration process for all new clients. * Schedule appointments accordingly, including orientation of new patients. * Monitoring all patient activities on center premises. * Providing customer service as a point of contact for patient inquiries. * Collects co-payments and patient financial responsibility at the time of service. * Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. * Maintain strong communication with the Program Director, physicians, and other nursing staff regarding intakes. * Verify insurance benefits and obtain prior authorization as necessary. * Complete Administrative tasks: answering phones, checking and delivering mail, maintaining supply inventory. Benefits: * Early morning hours (Allows for a great work life balance) * Competitive Pay * Generous PTO (3 weeks with buy up options) * Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance * FSA's, Telehealth and Tele-Counseling services * Life Insurance * Short/Long Term Disability * 401k with up to 3% matching * Reimbursement for education, license, tuition, etc. * Referral bonus (up to $2,000) Essential Position Requirements: Education/Certification: This position requires a High School Diploma or GED. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job or State Requirements HS diploma or GED: must have experience in the field, medical insurance.
    $45k-54k yearly est. 19d ago
  • Patient Registration Coordinator

    New Season 4.3company rating

    Vero Beach, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements High School Diploma, Insurance Verification is a must, experience in healthcare office ideal
    $37k-45k yearly est. 60d+ ago
  • Patient Registration Coordinator

    New Season 4.3company rating

    Bradenton, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements Insurance Verification Required, Previous Patient Coordination experience preferred, but not required
    $37k-45k yearly est. 60d+ ago
  • Part-Time Patient Registration Coordinator

    New Season 4.3company rating

    Leesburg, FL jobs

    New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly. Essential Functions: Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned. Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".) None Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: This position requires a High School Diploma or GED. Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance. Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience. Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment. Talking: To convey detailed or important instructions to employees, patients, and applicants. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to operate in an open work area with moderate everyday noise. Core Competencies: _ Analytical Skills _ Business Acumen/Understanding the Organization _ Communication _ Detail Orientation/Attention to Detail _ Ethics/Values/Integrity _ Information Gathering _ Problem Solving _ Time Management Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality. Mathematics Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public. Job or State Requirements HS Diploma, Experience with Insurance Verification, Billing Required
    $37k-45k yearly est. 46d ago
  • Patient Services Support Coordinator

    KPH Healthcare Services, Inc. 4.7company rating

    Syracuse, NY jobs

    Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks. Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy. Responsibilities Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module. Responsible for organizing and mailing letters to patients. Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork Responsible for providing support to Call Center Representatives who are not working physically in the facility Assist call center operations with miscellaneous reporting tasks Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume. Role requires 100% attendance in the physical facility. Perform other duties as assigned Qualifications Educational Requirements: Minimum: High School Diploma or GED Preferred: AS Degree or higher in Business Administration or related field Experience: Preferred: 0-2 years of experience in a similar position Special Conditions of Employment: Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation $17.00-18.00 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.
    $17-18 hourly Auto-Apply 60d+ ago
  • Client Care Service Coordinator

    Schumacher Auto Group 4.1company rating

    West Palm Beach, FL jobs

    Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential. Essential Job Responsibilities Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner. Work with Client Center Schedulers as needed. Notify customers when vehicles are ready for pickup. Occasionally call customers when service to their vehicles is due. Walk short distances repeatedly throughout the day to assist clients, staff, and visitors. Follow up with clients to confirm or reschedule appointments as needed. Maintain accurate and organized client records in the dealership database. Issue loan rental contracts for customers as assigned by management. Check in and close rental/loan contracts for customers. Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards. Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle. Other duties as assigned by Management. Education and Requirements: High School diploma or equivalent. 1+ years experience in a fast paced customer service environment. Proficient computer skills; experience using word, excel and other MS products. Excellent communicator to support relationships with all staff, clients, visitors. Must be available to work Weekdays and Saturdays. Experience in CDK Software highly preferred. Must be able to read/write and speak English and Spanish proficiently. Must have reliable transportation on a daily basis.
    $28k-36k yearly est. 60d+ ago
  • Client Care Service Coordinator

    Schumacher Auto Group 4.1company rating

    West Palm Beach, FL jobs

    Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential. Essential Job Responsibilities Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner. Work with Client Center Schedulers as needed. Notify customers when vehicles are ready for pickup. Occasionally call customers when service to their vehicles is due. Walk short distances repeatedly throughout the day to assist clients, staff, and visitors. Follow up with clients to confirm or reschedule appointments as needed. Maintain accurate and organized client records in the dealership database. Issue loan rental contracts for customers as assigned by management. Check in and close rental/loan contracts for customers. Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards. Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle. Other duties as assigned by Management. Education and Requirements: High School diploma or equivalent. 1+ years experience in a fast paced customer service environment. Proficient computer skills; experience using word, excel and other MS products. Excellent communicator to support relationships with all staff, clients, visitors. Must be available to work Weekdays and Saturdays. Experience in CDK Software highly preferred. Must be able to read/write and speak English and Spanish proficiently. Must have reliable transportation on a daily basis. Requirements:
    $28k-36k yearly est. 9d ago
  • Client Care Service Coordinator

    Schumacher Auto Group 4.1company rating

    West Palm Beach, FL jobs

    Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential. Essential Job Responsibilities * Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner. * Work with Client Center Schedulers as needed. * Notify customers when vehicles are ready for pickup. * Occasionally call customers when service to their vehicles is due. * Walk short distances repeatedly throughout the day to assist clients, staff, and visitors. * Follow up with clients to confirm or reschedule appointments as needed. * Maintain accurate and organized client records in the dealership database. * Issue loan rental contracts for customers as assigned by management. * Check in and close rental/loan contracts for customers. * Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards. * Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle. * Other duties as assigned by Management. Education and Requirements: * High School diploma or equivalent. * 1+ years experience in a fast paced customer service environment. * Proficient computer skills; experience using word, excel and other MS products. * Excellent communicator to support relationships with all staff, clients, visitors. * Must be available to work Weekdays and Saturdays. * Experience in CDK Software highly preferred. * Must be able to read/write and speak English and Spanish proficiently. * Must have reliable transportation on a daily basis.
    $28k-36k yearly est. 37d ago
  • Full-Time Stockroom Coordinator at Local Home Furnishings Store

    Nell Hills 3.9company rating

    Elmo, MO jobs

    We are looking for a highly organized and dependable Stockroom Coordinator to join our team at our home furnishings store. If you are someone who enjoys creating organized spaces, assisting customers, and supporting a dynamic team, this could be the perfect role for you. This full-time position offers flexibility in scheduling, with preferred hours on Saturdays (10am - 6pm) and Mondays (8am - 6pm). The remainder of your schedule can be adjusted within the hours of 10am - 6pm on other weekdays. Health benefits including dental and vision are available after 60 days of employment. Organize and maintain the stockroom: Ensure home accessories, florals, and furniture pieces are neatly arranged and easy to access. Customer assistance: Help customers load larger home items into their vehicles with care and efficiency. Furniture moves: Assist staff in moving furniture within the store or preparing items for customer pick-up. Inventory management: Assist with receiving and stocking new inventory, ensuring that items are properly accounted for and organized. Packaging and shipping: Prepare merchandise for shipping while tracking deliveries in our system (basic computer skills required). Stocking the sales floor: Help with placing products onto the sales floor to ensure that the store is well-stocked and organized. Collaborative teamwork: Work closely with team members to ensure smooth store operations and assist with tasks as needed. Light housekeeping duties: Ensure the stockroom and surrounding areas are kept clean and tidy throughout the day. Qualifications: Ability to lift and move home furnishings and accessories, typically in the range of 25-50 pounds (comfortably lifting up to 70 pounds when needed and sometimes lifting larger pieces with assistance). Must be able to stand for long periods and take items on and off large shelving using a ladder. A positive attitude with excellent communication skills, especially when interacting with customers. Strong organizational skills and attention to detail. Ability to work independently, stay self-motivated, and manage time efficiently. Previous experience in retail or stockroom organization is a plus but not required. A willingness to support both customers and staff with a friendly, can-do attitude. If you are someone who thrives in a fast-paced, team-oriented environment and has a passion for organization and customer service, we'd love to hear from you!
    $29k-41k yearly est. 4d ago
  • FRONT DESK COORDINATOR

    Low Country Eye Associates PC 4.1company rating

    Pooler, GA jobs

    Job Description Title: Front Desk Coordinator Division: Administration Reports to: Front Desk Lead Pay Type: Hourly The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the coordinator for the front desk, this position is usually the first and last interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The position ensures efficient patient flow within the practice and maintains a full appointment schedule. As Front Desk Coordinator, this position is responsible for welcoming all new and existing patients and guests to the practice, managing the check-in and check-out processes of the practice for all patients. The coordinator will familiarize themselves with the practice's payment plan policies and communicate all options appropriately to patients at time of service and is responsible for maintaining the reception area in a way that is consistent with the practice's Core Values. Front Desk Job Responsibilities: Greeting and checking in all patients and guests to the practice. Directing calls, Answering patient questions and scheduling appointments. Appointment confirmations. Receiving all incoming mail, phone messages, and email. Reports to lead on the status of appointment schedule, any patient challenges or complaints, likewise, maintains and documents all patient testimonials. Verifying patient Insurance within the deadlines required by the practice. Oversee the Weave messaging system. Follow up on all fees due at the time of service. Help to keep the Optometrist(s) on schedule and maintain efficient patient flow. Competencies: Demonstrates Our Core Values As the first point of contact, the Front Desk Coordinator (FD) must consistently display behaviors that align with the core values of the practice. Hard work - Going the extra mile for our patients and team. Enthusiasm - Working with energy and a purpose. Self Drive - Making independent decisions and being a problem solver. Compassion - Letting patients and fellow team members know we care. Communication Skills Must be able to effectively communicate with our patients the practice brand and all our products and services. Communicating in a manner by which the individual understands technical terminology in layman language is essential. Sales Skills Expected to possess a high degree of influential sales skills, but not in the traditional sense. Communicating the practice/doctor's stories and then gaining commitment is the primary focus. The ability to effectively communicate the practice mission and services is required. Frequent Interaction with Others Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice. Customer Orientation Should be patient focused and display a desire to work within the practice's core values to deliver exceptional customer service. Team Player Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience. Detail Orientation Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence regarding patient records, scheduling and file maintenance is required. Pace of the Environment Must be able to work at a fast pace. Effectively handling multiple tasks at one time, focusing on patient flow and experience.
    $25k-31k yearly est. 28d ago
  • Medical Front Desk

    Laguna Dermatology 3.6company rating

    Laguna Hills, CA jobs

    Job DescriptionNewport Cove/ Laguna Dermatology stands as a distinguished private practice, dedicated to delivering top-tier specialty cosmetic, medical, and surgical care to patients spanning all age groups. Currently, we are actively seeking a dynamic Patient Care Coordinator who can elevate our commitment to delivering unparalleled customer service to our valued patients. Amidst our bustling workflow, we are in search of an individual adept at maintaining the seamless operation of our practice. At this time we are seeking a full-time role, catering to diverse schedules. If your fervor lies in offering exceptional patient care and collaborating with individuals, we encourage you to seize this opportunity and submit your application today! Benefits: Full-time: Monday - Friday: 9:00am - 5:00pm Health insurance benefits (medical) Paid holidays or Part-time Unpaid holidays No health insurance Work setting: Clinic In-person Responsibilities Requirements Adhere to punctuality for your assigned shift. Adhere to our uniform policy by dressing in professional attire, as outlined in our guidelines, which includes business attire and/or scrubs. Maintain a professional appearance for hair, makeup, and nails. Thoroughly follow the Standard Operating Procedures for opening and closing the facility each day. Effectively handle appointment scheduling, modifications, and cancellations with precision. Take charge of the schedule and accurately generate invoices. Prior to checkout, assist clients in checking their reward program points or enrolling new clients in the program. Assume responsibility for enrolling new patients in the membership program, offering comprehensive information about all company initiatives to all clients. Exude a friendly, vibrant, and relatable demeanor. Extend a warm welcome to all individuals entering and exiting our premises. Rise from your seat, address them by their name, introduce yourself with your name and title, and extend offers of coffee and water Dress professionally in accordance with our uniform policy; business attire and/or scrubs. Hair, makeup and nails are all professional. Provide detailed descriptions of treatments, packages, services, facility features and hours of operation Answer the phone promptly (3 rings) and use the patient's name throughout the phone conversation. Upbeat, very personable and treats clients like a friend. Actively promote the treatments, services, and retail, as well as programs, promotions and/or discounts available. Achieve social media goals of 5 reviews per month on Yelp or Google. Some of your duties will include: Making sure patients feel welcome as soon as they walk in the door Pleasantly answering questions and making appointments for existing and potential clients Reviewing and organizing patient medical charts for accuracy and authenticity Using your friendliest phone voice to answer incoming calls, setting up appointments, take messages, complete outreach to patients (some re-engagement required) Assisting in opening and closing the office Understanding and respecting patient privacy laws Required Skills If these sound like you, please apply! You effortlessly build rapport and connect with a diverse range of individuals. Your boundless energy is infectious, and people feel invigorated in your presence. You possess a deep admiration for the talents of others and thrive in collaborative problem-solving. Your commitment to your word is unwavering - you follow through without excuses. Your reputation for honesty and uprightness is renowned. The concept of "not my problem" or "not my responsibility" is foreign to you. Your readiness to assist knows no bounds - you readily lend a hand. You approach your work with a sense of pride and proprietorship, consistently delivering excellence. Gratitude flows openly from you towards those around you. You perceive yourself as an indispensable contributor to the success of your team. Embracing new knowledge is second nature, and you quickly master fresh skills. Witnessing the happiness and growth of others brings you joy, and you wholeheartedly support their journey towards success. Ability to commute/relocate: Laguna Hills, CA 92653 Newport Beach, CA 92660
    $33k-39k yearly est. 19d ago

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