Patient Service Coordinator jobs at Kroger - 892 jobs
KHC/PATIENT SERVICES SPLST-CONTACT CTR
Kroger 4.5
Patient service coordinator job at Kroger
Provide remote patient support for various Kroger Health programs and campaigns, web services, and pharmacy feedback/escalation. Act as an escalation point for resolving complex patient issues. Coach and mentor less experienced team members and serve as a point of contact for new projects coming into the Health Connect Center. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- High School Diploma or GED
- 2+ years of technical or customer support center experience
- State Registered/Licensed Technician or Nationally Certified Technician
- Maintain multi-state licensure as defined by specific assigned tasks
- Ability to maintain composure during stressful situations
- Strong attention to detail is required
- Ability to work independently
- Ability to organize and prioritize a variety of tasks/projects
- Proficient with Microsoft Office
- Ability to type 35-40 wpm
- Strong written and verbal communication skills with the ability to effectively communicate information to customers and all levels of the organization
- Strong customer service background
Desired
- Clinical Contact Center experience
- Lead Technician
- Provide in-depth support via phones and/or other media as required in resolving escalated patient issues.
- Complete and document all calls in the required form and oversee through resolution
- Serves as an escalation point for less experienced PatientServices Technicians
- Serve as a liaison between Kroger Health, providers, insurer and the patient/technician
- Ability to maintain and sustain established contact center metrics
- Escalate and partner with management to identify trends affecting our patients and develop resolutions in resolving continuing issues.
- Analyze patient incidents, determine impact and take appropriate action to resolve the incident
- Clearly communicate analysis and resolution through written documentation within knowledge base
- Perform select advanced level functions under the direction of a Contact Center Supervisor
- Provide training documentation and formal/informal training on subject matter of expertise; assist with the training and development of other team members and clinical programs.
- Maintain the ability to perform clinical work
- Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
$29k-34k yearly est. Auto-Apply 60d+ ago
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Scheduler
Spencer Ogden 4.3
Houston, TX jobs
The Planning/Scheduling Engineer is responsible for developing, maintaining, and analyzing project schedules to support the execution of EPC projects. This role involves collaborating with project teams to develop detailed work plans, monitor progress against timelines, milestones, and identify schedule risks and opportunities.
Job Description:
Develop and maintain project schedules using Primavera P6 scheduling software. Collaborate with project teams to develop detailed work plans and schedules for engineering, procurement, subcontracts, construction, and commissioning activities.
Monitor progress against project schedules timelines and milestones and identify schedule variances and risks. Analyze schedule impacts of changes to project scope, resources, or priorities and develop mitigation strategies. Prepare schedule reports and presentations to communicate schedule status and performance to project stakeholders.
Provide recommendations to optimize project schedules, including resource leveling, critical path analysis, and schedule compression. Coordinate with project teams to resolve schedule-related issues and conflicts. Participate in project meetings and reviews to provide schedule updates and recommendations.
Qualifications:
Bachelor's degree in engineering, construction management, or a related field.
Vast experience working as a planning/scheduling engineer or project controls specialist in EPC mega projects in the oil and gas, petrochemicals, and industrial gases industries.
15+ years of experience may be accepted in leu of bachelor's degree.
$36k-43k yearly est. 2d ago
ARRC Coordinator
The TJX Companies, Inc. 4.5
Lakeland, FL jobs
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
The Opportunity: Grow Your Career
Executes the timely processing of inventory, assets and recyclable, utilizing the concepts, methods, procedures, and equipment according to Company policy. Maintains processing and storage areas, equipment and supplies. Assists and trains all Associates assigned to the ARRC. Develops relationships with the Associates and temp staff on floor to ensure smooth and timely movement of inventory, assets & recyclables through the building. Communicates all discovered operational issues to ARRC Management.
Responsibilities
Provide quality customer service to all partners, including stores, 3PL, LP, Transportation, etc.
Efficiently maintains asset inventory to include, but not limited to all inbound & outbound areas
Executes proper tracking of company assets and commodities
Supports and follows all ARRC processes and initiatives
Maintains the facility cleanliness and organizational efficiency
Complies with and supports all Safety and Loss Prevention programs and policies
Supports associate engagement within the building to achieve daily results & objectives
Other duties as assigned
Who We're Looking For: You.
High school diploma/GED preferred
Skilled at software platforms, i.e. Excel, Word, etc.
Cross functional training and ability perform operations of ARRC equipment, i.e., Balers, Fork Trucks, etc.
Must be able to lift (50 lbs.), count, select, sort, pack and/or handle commodities and fixtures
Support Supervisor in onboarding new hires
Strong organizational and communication skills (verbal & written)
Basic math skills required
Must have open availability including the ability to work mornings, nights and weekends as needed
Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
5035 Drane Field Rd
Location:
USA TJ Maxx Recycling Center 4116 Lakeland FL
This position has a starting pay range of $15.95 to $20.35 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-20.4 hourly 5d ago
LEASE ABSTRACTION COORDINTATOR
Family Dollar 4.4
Chesapeake, VA jobs
As part of Legal/Real Estate, support Family Dollar's existing and growing portfolio of stores by:
(1) drafting and managing critical lease documentation, including notices of non-renewal, tenant estoppels and SNDAs, and ancillary real estate agreements;
(2) providing accurate interpretation and management of lease documentation, including abstraction of leases and amendments for the timely and accurate payment of rent and other financial obligations; and
(3) verifying changes to ownership, rent payee, addresses, and other information and updating and maintaining the system of record.
Principal Duties and Responsibilities:
ยท Complete diligence necessary to prepare tenant estoppel certificates/SNDAs in compliance with lease obligations and deadlines.
ยท Abstract all original leases and lease related documentation and enter required critical information into the Company's lease management and financial reporting system.
ยท Draft notices to Landlords to extend or terminate the term of leases, and track such notices.
ยท Process requested vendor changes by obtaining and reviewing supporting documentation, including deeds, assignments of lease, management and/or operating agreements, and W-9s.
ยท Other projects as assigned.
Minimum Requirements/Qualifications:
ยท 2 years of experience in commercial lease administration, commercial real estate, or commercial property management
ยท Excellent computer skills, including Microsoft Word and Excel, and attention to detail
ยท Excellent oral and written communication skills, ability to draft and edit legal documents using proper grammar and punctuation
ยท Strong time management skills with the demonstrated ability to juggle multiple tasks and adapt and respond to changing priorities with a sense of urgency
ยท Ability to work independently and as part of a team, emphasizing professionalism and courtesy
Desired Qualifications:
ยท Two years of post-high school education
ยท Legal background preferred
ยท Paralegal Certificate preferred but not required
$31k-39k yearly est. 4d ago
Patient Service Coordinator
Pearle Vision-Saugus 4.4
Saugus, MA jobs
Job Description
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
You will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the doctor's area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.
Key Responsibilities
Answering the phone and assisting callers
Scheduling appointments and maintaining an efficient schedule
Checking patients in and out for their appointments, ensuring accurate and complete demographic and insurance information
Abiding by all HIPAA laws and office policies and procedures
Managing patient charts, verifying insurance eligibility and coverage, and collecting appropriate co-payments.
Utilizing pre-test equipment with patients before they see the doctor, such as auto-refractor, OCT and Optomap imaging
Working collaboratively with the doctors, management, and other team members to provide a seamless and efficient experience to the patient.
Other duties as assigned by management
Qualifications
18+ with high school diploma
Reliable transportation to and from work
Proficient in general computer use and programs such as Microsoft Word
Able to communicate effectively, comfortably, and professionally while making phone calls and answering the phone
Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Strong customer service skills with empathy and passion for helping others.
Ability to work collaboratively with co-workers and lead by a positive example.
Motivated and driven to grow and succeed and to help others grow and succeed
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$40k-49k yearly est. 7d ago
Patient Service Coordinator
Pearle Vision 4.4
Saugus, MA jobs
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
You will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the doctor's area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.
Key Responsibilities
Answering the phone and assisting callers
Scheduling appointments and maintaining an efficient schedule
Checking patients in and out for their appointments, ensuring accurate and complete demographic and insurance information
Abiding by all HIPAA laws and office policies and procedures
Managing patient charts, verifying insurance eligibility and coverage, and collecting appropriate co-payments.
Utilizing pre-test equipment with patients before they see the doctor, such as auto-refractor, OCT and Optomap imaging
Working collaboratively with the doctors, management, and other team members to provide a seamless and efficient experience to the patient.
Other duties as assigned by management
Qualifications
18+ with high school diploma
Reliable transportation to and from work
Proficient in general computer use and programs such as Microsoft Word
Able to communicate effectively, comfortably, and professionally while making phone calls and answering the phone
Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Strong customer service skills with empathy and passion for helping others.
Ability to work collaboratively with co-workers and lead by a positive example.
Motivated and driven to grow and succeed and to help others grow and succeed
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$40k-49k yearly est. Auto-Apply 60d+ ago
Medical Scheduling Specialist
Personnel Resources 4.0
Dothan, AL jobs
We are immediately hiring for an experienced Medical Scheduler to work with a dynamic team in Dothan, AL. The ideal candidate will have prior medical scheduling experience and enjoy working in a fast-paced environment.This position offers pay ranging between $12.00 - $14.00 per hour while working a Monday-Thursday 7:30am-5pm and Friday 7:30am-12pm schedule.Benefits:
Health Insurance
401k
PTO
Life Insurance
Phone carrier discounts
5 pair of scrubs provided
Medical Scheduler Job Description:
Interact with patients in a professional and friendly manner over the phone. Provide necessary information about appointments, answer inquiries, and assist patients with rescheduling or canceling appointments as needed.
Maintain accurate patient records and update any changes in scheduling or patient information.
Verify patients' insurance coverage and benefits to ensure accuracy of billing and reimbursement processes. Collaborate with billing staff to resolve any insurance-related issues or concerns.
Make outbound calls to remind patients of upcoming appointments, tests, or procedures. Follow up with patients regarding missed or rescheduled appointments, ensuring all necessary information is conveyed.
Handle multiple tasks simultaneously while maintaining attention to detail and prioritizing urgent matters. Effectively manage waiting lists, accommodate emergencies, and accommodate special requests when possible.
Medical Scheduler Job Requirements:
High school diploma or GED (additional relevant education is a plus)
Proven experience as a medical scheduler or in a similar role is required
Strong knowledge of medical terminology, procedures, and documentation
Proficiency in using electronic health records (EHR) and scheduling software/systems
Attention to detail and accuracy in data entry
$12-14 hourly 28d ago
Patient Registration Coordinator
New Season 4.3
Sarasota, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
Insurance Verification Required, Previous PatientCoordination & Healthcare Office Experience preferred
$37k-45k yearly est. 22d ago
Patient Registration Coordinator
New Season 4.3
Tampa, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
High School Diploma/GED, Insurance Verification is a must, experience in healthcare office ideal
$37k-45k yearly est. 20d ago
Part-Time Patient Registration Coordinator
New Season 4.3
Leesburg, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
HS Diploma, Experience with Insurance Verification, Billing Required
$37k-45k yearly est. 60d+ ago
Part-Time Patient Registration Coordinator
New Season 4.3
Brandon, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
High School Diploma, Insurance Verification is a must, experience in healthcare office ideal
$37k-45k yearly est. 19d ago
Part time Patient Registration Coordinator
New Season 4.3
Gainesville, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
N/A
$37k-45k yearly est. 5d ago
Aesthetic Patient Care Coordinator
Laguna Dermatology 3.6
Laguna Hills, CA jobs
Job Description
Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence
The patient care coordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
Responsibilities
Duties and Responsibilities:
โข Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals.
โข Accomplishes conversion and expansion objectives by:
o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation.
o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives.
o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients.
o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care.
o Being fully informed and abreast of all financing options available.
o Following all standard protocols for unclosed consultations timely.
o Conducting confirmation calls, follow up emails, and post treatment consultations.
o Conducting quarterly retention analysis reports and developing strategic plans.
o Tracking monthly consults to conversion rations for quantitative analysis.
โข Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs.
โข Achieves marketing objectives by:
o Implementing all marketing plan initiatives and programs offered within the practice.
o Making recommendations for marketing plans and promotions that attract and retain patients.
o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs.
o Work closely with management and marketing department.
โข Provides information to the physicians and management by:
o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business.
o Tracking success of marketing campaigns and return on investment for each initiative.
o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments.
โข Contributes to the overall business operations by:
o Assisting the front desk with their day to day on an โas neededโ basis.
o Communicating in a friendly, personal and respectful manner with all patients and staff members.
o Making quick and timely responses to all personal and patient inquiries.
Required Skills
Position Requirements:
โข Must be articulate, personable and possess excellent communication skills.
โข Enjoy working with people and have experience in a consultative sales environment.
โข A love for the Medical aesthetics field and its services
โข Sound listening and customer service skills.
โข Ability to comprehend and analyze data and metrics.
โข Computer skills.
โข Must be a team player with a positive attitude.
โข Willingness to succeed and grow individually as well as part of a team.
Education and Experience Requirements:
ยท 2-4-year college degree or at least 3 years equivalent sales and customer service experience.
ยท At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
$35k-50k yearly est. 15d ago
Administration and Clerical Associate
Ed Rinke Chevrolet 4.4
Center Line, MI jobs
A great opportunity for an enthusiastic Clerical Associate to join the team at Ed Rinke Chevrolet Buick GMC in Center Line, Michigan. As a Clerical Associate, you will be responsible for providing administrative support to our dealership. You will be responsible for various tasks including data entry, filing, and database management. Your strong organizational skills and attention to detail will be essential in this role.
Compensation & Benefits:
This is a full-time, hourly position where you will be compensated $16 per hour, paid weekly. As an Ed Rinke Chevrolet Buick GMC employee, you will be eligible for a competitive benefits package, including:
No weekends!
Medical insurance
Dental insurance
401(k) with company match after 1 year
Employee Referral Program
Responsibilities:
-Organize and compile reports, memos and documents
-Create and maintain organized filing systems
-Perform general office duties such as answering phones, schedule appointments, copying and distributing documents
-Enter customer and vehicle information into the dealership's database
-Reconcile data and transactions within the database
-Process invoices, financial documents, and annual fee payment
-Maintain a professional and friendly work environment for customers and colleagues
Requirements:
-High school diploma or equivalent
-Strong organizational and communication skills
-Ability to work independently and stay on-task
-Proficient in Microsoft Office suite
-Familiarity with dealership databases preferred
EEOC Statement:
Ed Rinke Chevrolet Buick GMC is dedicated to creating a diverse working environment. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We provide a safe and accepting work environment for all.
$16 hourly Auto-Apply 60d+ ago
Service Appointment Scheduler BDC - WC
Ed Morse Automotive Group 4.1
Tampa, FL jobs
Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO and AZ with over 50 locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse is currently seeking a Service Appointment Scheduler/ BDC to join our Tampa Cadillac and Mitsubishi team. Hourly Rate + Commission paid weekly!!
We are looking for reliable, friendly, and professional individuals to join our team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S.
Responsibilities
Ensure all inbound service inquiries are answered promptly, professionally, and according to script
Make outbound calls to follow up with customers
Respond to customer emails and chats
Confirm appointments and reschedule missed appointments
Log customer information and purify CRM
Responsible for helping to drive traffic to our dealerships
Qualifications
Call Center and/or automotive experience preferred
Bilingual English and Spanish preferred
Strong written and verbal communication
Energetic, well-spoken and have a passion for delivering excellent customer service
Confident and go-getter personality
Must be dependable and punctual
Must be process-driven, coachable, and trainable
Strong computer and Internet skills
Must be able to commit 40-hour weekly with rotating Saturdays
Must be able to pass a background check, drug test
Must be motivated by reaching and exceeding goals
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 24 brands
Ongoing Education - receive manufacturer and product knowledge training
Not ready to apply? Connect with us for general consideration.
$27k-30k yearly est. Auto-Apply 9d ago
PT Sales and Clerical Associate; Troutville Ace
Rockingham Cooperative Farm Bureau 3.4
Troutville, VA jobs
Join Our Team!
Rockingham Cooperative is always looking for hardworking, effective team players to join our family at various locations. Rockingham Cooperative has been in business since 1921 and is Virginia's oldest member-owned Cooperative. Come join our team and help us serve as a resource to exceed our customer's expectations!
Rockingham Cooperative is headquartered in Harrisonburg, Virginia, with retail stores in Harrisonburg, Bridgewater, Elkton, Timberville, Woodstock, Monterey, Waynesboro, Stuarts Draft, Verona, Troutville, Wirtz, and Strasburg, Virginia. We are retail farm and consumer products stores with a presence in Rockingham, Shenandoah, Augusta, Highland, Botetourt and Franklin counties.
Qualifications
JOB SUMMARY:
This position greets and acknowledges all customers in a friendly professional manner. The Sales Associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager.
ESSENTIAL FUNCTIONS:
Assist customers, greeting every customer in the area.
Responsible for rendering prompt service to all customers.
Operation of cash register, point of sale.
Handling customer complaints.
Understand basic computer program and learn systems.
Answering telephones.
Keep sales area stocked with merchandise including pricing, dating, and displaying.
Responsible for appearance and cleanliness of the sales area.
Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly.
Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers.
Attend store meetings, training sessions, and read trade magazines and manufacturers' literature to gain new product knowledge.
Assist in the coordination of deliveries.
Ability to lift to 40lbs, also requires climbing, stooping, bending, and crawling frequently.
Perform other duties as assigned.
QUALIFICATIONS:
High school graduate or equivalent.
Must have at least two years of experience.
Excellent communication, organizational and follow-up skills.
Proven ability to interact well with others and offer great customer service.
Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.
$22k-27k yearly est. 6d ago
Service Appointment Scheduler / BDC- EC
Ed Morse Automotive Group 4.1
Delray Beach, FL jobs
Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, AZ and CO with over 50 locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse is currently seeking a Service Appointment Scheduler / BDC East Coast to join our Delray Toyota team. Hourly Rate + Commission paid weekly!!
We are looking for reliable, friendly, and professional individuals to join our team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S.
Responsibilities
Ensure all inbound service inquiries are answered promptly, professionally, and according to script
Make outbound calls to follow up with customers
Respond to customer emails and chats
Confirm appointments and reschedule missed appointments
Log customer information and purify CRM
Responsible for helping to drive traffic to our dealerships
Qualifications
Call Center and/or automotive experience preferred
Bilingual English and Spanish preferred
Strong written and verbal communication
Energetic, well-spoken and have a passion for delivering excellent customer service
Confident and go-getter personality
Must be dependable and punctual
Must be process-driven, coachable, and trainable
Strong computer and Internet skills
Must be able to commit 40-hour weekly with rotating Saturdays
Must be able to pass a background check, drug test
Must be motivated by reaching and exceeding goals
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Weekly Pay
Uncapped earning potential! -Bonuses, Commissions, etc.
401K with company match
Competitive Health Benefits including: Medical, Dental, Vision
Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
Employee Assistance Program
Quarterly Wellness Program
Vacation Pay
Six Paid Holidays each calendar year
Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
Employee Referral Program - Get rewarded for working with friends
Become involved in our community with Ed Morse Cares
Unlimited career potential - opportunities in multiple states with over 30+ brands
Ongoing Education - receive manufacturer and product knowledge training
Not ready to apply? Connect with us for general consideration.
$26k-30k yearly est. Auto-Apply 5d ago
PT Sales and Clerical Associate; Woodstock Ag
Rockingham Cooperative Farm Bureau 3.4
Woodstock, VA jobs
Join Our Team!
Rockingham Cooperative is always looking for hardworking, effective team players to join our family at various locations. Rockingham Cooperative has been in business since 1921 and is Virginia's oldest member-owned Cooperative. Come join our team and help us serve as a resource to exceed our customer's expectations!
Rockingham Cooperative is headquartered in Harrisonburg, Virginia, with retail stores in Harrisonburg, Bridgewater, Elkton, Timberville, Woodstock, Monterey, Waynesboro, Stuarts Draft, Verona, Troutville, Wirtz, and Strasburg, Virginia. We are retail farm and consumer products stores with a presence in Rockingham, Shenandoah, Augusta, Highland, Botetourt and Franklin counties.
Qualifications
JOB SUMMARY:
This position greets and acknowledges all customers in a friendly professional manner. The Sales Associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager.
ESSENTIAL FUNCTIONS:
Assist customers, greeting every customer in the area.
Responsible for rendering prompt service to all customers.
Operation of cash register, point of sale.
Handling customer complaints.
Understand basic computer program and learn systems.
Answering telephones.
Keep sales area stocked with merchandise including pricing, dating, and displaying.
Responsible for appearance and cleanliness of the sales area.
Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly.
Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers.
Attend store meetings, training sessions, and read trade magazines and manufacturers' literature to gain new product knowledge.
Assist in the coordination of deliveries.
Ability to lift to 40lbs, also requires climbing, stooping, bending, and crawling frequently.
Perform other duties as assigned.
QUALIFICATIONS:
High school graduate or equivalent.
Must have at least two years of experience.
Excellent communication, organizational and follow-up skills.
Proven ability to interact well with others and offer great customer service.
Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.
$22k-27k yearly est. 17d ago
Patient Coordinator
Sarah's Shop 4.4
Fort Collins, CO jobs
The PatientCoordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The PatientCoordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 2-5 years customer service experience. This is a non-exempt position. Essential Functions
Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations.
Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need.
Schedule follow-up visits with ImmediaDent practitioners.
Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records.
Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind.
Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients.
Collect and post patient payments and ensure strict adherence to cash management procedures.
Ensure comfort and cleanliness of reception and office areas.
Foster team spirit by actively participating and contributing to daily huddles and team meetings.
Support Practice Manager/Area Manager and clinical team with assigned tasks.
Minimum Qualifications
2-5 years proven exceptional customer service experience
High School Diploma/GED required
Some college coursework preferred
Self-motivated with the willingness to exceed patient expectations
Demonstrated adaptability and flexibility with changes in workload
Ability to work in a fast paced environment while maintaining a positive attitude
Strong oral and written communication skills
Previous experience using computers (Word, Excel, and dental software is a plus)
Must be willing to work flexible shifts including weekends
$28k-36k yearly est. 60d+ ago
Patient Coordinator
Sarah's Shop 4.4
Boston, MA jobs
The PatientCoordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The PatientCoordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 2-5 years customer service experience. This is a non-exempt position. Essential Functions
Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations.
Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need.
Schedule follow-up visits with ImmediaDent practitioners.
Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records.
Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind.
Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients.
Collect and post patient payments and ensure strict adherence to cash management procedures.
Ensure comfort and cleanliness of reception and office areas.
Foster team spirit by actively participating and contributing to daily huddles and team meetings.
Support Practice Manager/Area Manager and clinical team with assigned tasks.
Minimum Qualifications
2-5 years proven exceptional customer service experience
High School Diploma/GED required
Some college coursework preferred
Self-motivated with the willingness to exceed patient expectations
Demonstrated adaptability and flexibility with changes in workload
Ability to work in a fast paced environment while maintaining a positive attitude
Strong oral and written communication skills
Previous experience using computers (Word, Excel, and dental software is a plus)
Must be willing to work flexible shifts including weekends