Post job

Requirements Manager jobs at Kroger - 721 jobs

  • FRESHNESS & STANDARDS/ASST PROCESS CHANGE MANAGER Innovation Team

    Kroger 4.5company rating

    Requirements manager job at Kroger

    Assist in the leadership of the solutions team and coordinate the development of solutions and projects. Direct the use of lean tools and methodologies to gather, summarize, and analyze data necessary for solution development, testing, and rollout. Support Freshness & Standards objectives and coordination with cross functional teams within General Office (G.O.) and divisions. Develop solutions working collaboratively with stakeholders from G.O., divisions and store associates in support of our Customer 1st strategy. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety. Leading Lean/Six Sigma experience Senior Process Specialist Green Belt trained/certified 3+ years experience in business project management/process improvement Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems Ability to lead a team of highly driven and talented individuals Ability to prioritize and assign work according to business priorities and strategies Strong analytical and conceptual skills Understanding of organizational impacts that result from changes to business processes/technologies Ability to lead the development, re-engineering, and documentation of business processes Ability to escalate issues appropriately and drive them to resolution Excellent facilitation skills with the ability to drive toward solutions Ability to maintain a solutions-focused approach Knowledge of lean tools and methodologies Knowledge of in-store activities, including observations, performance measurements and summarizing observations Ability to work overnight/unusual hours to perform in-store tasks as needed Ability to travel independently ( Assist in leading the process design team in the development of efficient enterprise-level business processes that improve and simplify work methods, deliver financial benefits, and improve our customers shopping experience Ensure best practices and rollout support that align with the Customer 1st strategy are successfully implemented Establish and maintain professional relationships with division leadership and division associates, including the division rollout manager, to understand, summarize and define work processes (current and future state) Guide the facilitation of working sessions to develop current/future state work processes Model, document and update standards Partner with Corporate Training and Development to develop training modules consistent with standards Consult with business specialists to develop and recommend potential business and technology solutions Collaborate with the Finance department to document the financial impact of process improvements Partner with the vice president and director of Solutions Development to understand and guide the business and its priorities Define and document current/future state business processes, identify process improvement needs and develop plans to communicate and implement suggested improvements Travel independently to divisions and stores to document and measure work processes Supervise and coach direct reports in the performance of their duties; complete performance excellence discussions and provide feedback to direct reports Must be able to perform the essential functions of this position with or without reasonable accommodation
    $109k-133k yearly est. Auto-Apply 12d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Preconstruction Manager

    Henderson Inc. 4.0company rating

    Williamsburg, VA jobs

    We are seeking a detail-oriented and experienced Preconstruction Manager / Senior Estimator with 10+ years in estimating and preconstruction across a range of commercial, institutional, and industrial project types. This role leads all preconstruction activities from concept through final pricing and collaborates closely with internal teams, owners, designers, and subcontractors. This person will be responsible for: Leading preconstruction from initial client contact to final GMP or bid Preparing conceptual and detailed estimates for various delivery methods Performing constructability reviews, value engineering, and risk analysis Managing subcontractor outreach and bid coverage Presenting budgets and estimates to clients with clarity and confidence Monitoring market trends and pricing. Position Requirements: 10+ years of relevant estimating/preconstruction experience Strong background in hard bid, design-build, and negotiated work Proficient with estimating software (Planswift, Bluebeam, Vista, BuildingConnected, etc.) Excellent analytical and communication skills Strong communication and interpersonal abilities Proficiency in Microsoft Office Ability to manage multiple priorities and meet deadlines Proven leadership skills.
    $72k-114k yearly est. 5d ago
  • Freight Manager

    Michaels Stores 4.3company rating

    Spring, TX jobs

    Store - HSTN-SPRING, TX Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service. Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's Manage, execute and support the planogram process (POG's) to standard. Manage, execute and support the AD set processes. Manage and execute shrink and safety programs. Serve as Manager on Duty (MOD) Maintain seasonal sets and the feature space to our visual merchandising standards Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Cross trained in Custom Framing selling and production Other duties as assigned Preferred Special Certifications or technical skills * Retail merchandising and customer service experience preferred Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $65k-107k yearly est. 5d ago
  • HVAC and Refrigeration Manager

    Family Dollar 4.4company rating

    Chesapeake, VA jobs

    (Job Purpose) - . Responsible for: Leading a team of HVAC/R project managers and coordinators to ensure timely response to and resolution of all HVAC/R issues, execution and delivery of HVAC/R projects, managing the OpEx and CapEx budgets, and maximizing store open time by minimizing HVAC and refrigeration downtime. Principal Duties and Responsibilities - Primary responsibilities listed in order of importance Analyze HVAC/R data including but not limited to work orders, store financial performance, and service provider performance to identify trends, root causes of failure, impact of equipment or system downtime on store performance, impact of work order cost on store financial performance, and other analyses required to manage OpEx and maximize system uptime. Utilize work order, asset, and financial data to develop annual OpEx and CapEx plans in partnership with Trade Analyst and FM leadership. Utilize monthly reporting for work order and financial trends to develop plans to reduce work order count and cost and maximize asset uptime. Partner with Procurement for all HVAC/R bids for reactive service, capital projects, and software services. Deliver CapEx projects on time and on budget. Minimum Requirements/Qualifications - Summary of knowledge, experience and education required. >5 years' FM experience in HVAC/R trade management. Experience with data analysis, root cause analysis, and budgeting. Must be data oriented and can interpret and synthesize data into information that will inform business decisions. Must have exceptional attention to detail and work well under tight deadlines. Bachelor's degree (engineering, construction, or related field). Ability to multitask in a fast paced, demanding environment. Exceptional planning, analytical, problem solving and implementation skills; ability to deal with ambiguity and adaptable to changing priorities. Excellent interpersonal skills and ability to communicate effectively at all levels in the organization. Desired Qualifications - Desired but not required. Experience with retail facilities management in multi-location real estate organization. This is not to be considered a complete list of job duties, as they may be amended or added to as needed.
    $62k-111k yearly est. 2d ago
  • FP&A Manager

    Family Dollar 4.4company rating

    Chesapeake, VA jobs

    In this role, you will be a key strategic partner in overseeing the company's financial planning and analysis activities, providing forecasts, budgeting, and financial insights to senior leadership. You will lead a team responsible for driving performance through detailed financial modelling, variance analysis, and strategic recommendations. This role is perfect for someone who thrives in dynamic environments, has strong analytical skills, and enjoys partnering with different business functions to achieve financial objectives. Principal Duties & Responsibilities Budgeting & Forecasting: Lead the annual budgeting and rolling forecast processes in partnership with department leaders. Ensure alignment of financial plans with company objectives and provide timely updates on performance against plan. Identify and communicate key variances, trends, and actionable opportunities. Financial Analysis & Reporting: Manage the preparation and delivery of insightful financial reports, including variance analysis, trend evaluation, and scenario modeling. Present clear, data-driven recommendations to senior leadership to support decision-making. Strategic Planning Support: Partner with executive leadership to develop financial models for long-term strategic initiatives, including market expansion, new product introductions, and capital investments. Provide financial perspectives that help shape and refine business strategies. Performance Monitoring: Track and evaluate financial and operational performance across the organization. Identify emerging risks and opportunities, offering solutions to drive profitability and operational improvements. Team Leadership: Lead, coach, and develop a high-performing FP&A team. Promote a culture of continuous improvement, professional development, and collaboration. Minimum Requirements / Qualifications Bachelor's degree in Finance, Accounting, or a related field 5+ years of relevant experience, preferably in retail or consumer goods industries Strong oral and written communication skills, including group presentation skills Demonstrated ability to lead teams or complex financial projects Strong analytical and problem-solving skills Self-starter with the ability to manage multiple priorities; well-organized and comfortable working in a fast-paced environment Proficiency in Excel, PowerPoint, databases, and other financial software applications Desired Qualifications Advanced degree (MBA, MS in Finance, etc.) CPA or other financial certification Experience with IBM Planning Analytics (TM1) or similar financial planning tools Solid understanding of GAAP and financial reporting principles
    $62k-111k yearly est. 4d ago
  • QSR Manager

    Travelcenters of America 4.5company rating

    Santa Rosa, NM jobs

    There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. The Restaurant General Manager leads the operations and marketing functions of the quick service restaurant. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The General Manager ensures we are returning every traveler to the road better than they came! In this role, you can expect to: Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.) Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements Achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships Stay abreast of competitive practices that could have an impact on business; offers insights and recommendations to leadership Assumes duties of any hourly associate position as necessary What we'd like to see: A servant leader who sets the example when working alongside team members The ability to lead, motivate, train and develop people to unleash the talent within each team member High School Diploma (or GED) required. Associate's or bachelor's degree preferred 3+ years of supervisory experience in the fast-food industry preferred Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) Exhibit excellent verbal and written communication skills Ability to work flexible hours including nights, weekends and some holidays Proficient in Microsoft Office; Operational understanding of POS software A valid driver's license is required With us, you'll enjoy: Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training Relocation Assistance (relocation not required) Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* Pay Range $0.00 - 0.00 annually A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at *******************. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
    $41k-58k yearly est. 8d ago
  • Valuation Manager - Luxury Jewelry & Watches

    Realreal Inc. 4.0company rating

    Santa Monica, CA jobs

    A leading online luxury resale marketplace is seeking a Valuation Manager in Santa Monica, California. The role involves facilitating valuation appointments, conducting real-time valuations, and educating clients on their item's value. The ideal candidate has experience in the luxury market, excellent communication skills, and the ability to manage complex situations with a detail-oriented approach. Full-time benefits include stock options, 401K, and comprehensive insurance. Join a company dedicated to sustainability in the luxury goods sector. #J-18808-Ljbffr
    $26k-40k yearly est. 2d ago
  • Marketplace Manager

    JEGS Performance 4.2company rating

    Delaware, OH jobs

    Job title: Marketplace Operations Manager Job type: Full Time The JEGs Story: JEGS is an industry-leading high-performance auto parts retailer headquartered in Columbus, Ohio. Founded in the 1960s as a small family-owned speed shop, JEGS has grown into one of the largest and most trusted eCommerce automotive parts retailers in the country. Job Summary: As a Marketplace Operations Manager, you will oversee and manage JEGS' presence on Amazon, eBay, and Walmart, ensuring that our product listings, pricing, inventory, and performance remain accurate, optimized, and competitive across all channels. This role is also responsible for the day-to-day administration of ChannelAdvisor/Rithum, including feed management, template configuration, marketplace integrations, and troubleshooting issues that impact marketplace sales. You will work cross-functionally with merchandising, IT, customer service, supply chain, and leadership to ensure marketplace operations run reliably, efficiently, and with high data integrity. You will be a problem-solver, process-builder, and hands-on operator who can respond quickly to issues and maintain stable marketplace performance. You will: Own the daily management and configuration of Channel Advisor/Rithum, including templates, business rules, feeds, import/export jobs, and SFTP integrations. Monitor marketplace listing health, including suppressed listings, errors, warnings, and compliance notifications for Amazon, eBay, and Walmart Ensure accurate and timely updates to product data, pricing, images, descriptions, categories, attributes, and inventory availability. Troubleshoot marketplace errors, feed failures, data mismatches, and technical issues that impact listing quality or order flow. Manage marketplace pricing strategies, including promotions, repricing tools, MAP compliance, and competitive price monitoring. Collaborate with merchandising and product teams to ensure catalog accuracy and listing readiness for new product launches. Manage order flow across Amazon, eBay, and Walmart, resolving ingestion issues, shipping confirmation failures, and tracking upload problems. Work with fulfillment and customer service teams to address stranded inventory, returns, cancellations, and customer-impacting issues. Build and maintain operational documentation, SOPs, and workflow processes to ensure consistency and knowledge transfer. Analyze marketplace performance metrics, including Buy Box percentage, item-level performance, conversion rates, and marketplace fees. Produce weekly and monthly reporting on sales, listings, errors, and operational KPIs, including recommendations for improvement. Develop and execute strategies to increase marketplace revenue, improve product visibility, and enhance listing quality. Act as the primary escalation point for marketplace-related technical or operational issues. Partner with IT and external partners (Amazon, eBay, Walmart, Rithum Support) to resolve complex integration or platform issues. You have: Bachelor's degree in business, E-Commerce, Marketing, Operations, Technology, or related field (or equivalent experience). 3-7 years of experience in e-commerce marketplace operations, preferably with Amazon, eBay, and/or Walmart Marketplace. Hands-on experience with ChannelAdvisor/Rithum or a similar multichannel management platform (required or strongly preferred). Strong technical and analytical skills - comfortable working with data feeds, templates, mapping logic, and troubleshooting errors. Proficiency with spreadsheets (Excel/Google Sheets) including VLOOKUP/XLOOKUP, pivot tables, and data cleaning. Understanding of marketplace rules, listing requirements, SEO for marketplaces, and Buy Box dynamics. Experience with SFTP, CSV/XML data formats, and digital catalog management. Strong organizational skills with the ability to manage multiple tasks and shifting priorities. Excellent communication skills and the ability to work cross-functionally. High attention to detail, accuracy, and operational reliability. A resourceful, proactive approach to issue resolution and continuous improvement. What We Offer: JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term disability/Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount, and weekly pay.
    $47k-75k yearly est. 2d ago
  • Electronic Data Interchange Manager

    DTLR, Inc. 4.3company rating

    Maryland jobs

    We are seeking a highly skilled and detail-oriented EDI Manager to oversee and manage the electronic data interchange (EDI) operations within our retail environment. This role is critical to ensuring seamless communication and data flow between our organization and merchandise suppliers, distribution center operations, and purchasing teams. This individual will effectively exhibit DTLR's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties: Key Responsibilities: Monitor and ensure successful transmission of all EDI documents (Purchase Orders, Advance Shipping Notices, Invoices) to and from merchandise suppliers. Serve as the primary liaison between Information Technology, purchasing and allocation personnel, and multiple distribution centers to identify and resolve issues affecting EDI document flow. Collaborate closely with third-party EDI vendors to maintain and enhance EDI capabilities. Work with distribution center operations staff and merchandise purchasing and allocation personnel to troubleshoot and remediate EDI-related issues. Perform data analytics and problem resolution using SQL queries and scripts. Become familiar with host merchandising and distribution systems and functions. Maintain documentation of EDI processes, workflows, and issue resolutions. Support onboarding of new suppliers into the EDI system and ensure compliance with EDI standards. Provide regular reporting and insights on EDI performance and exceptions. Organize and host regular joint status meetings distribution center operations, purchasing, and allocation teams. Required Qualifications: Proven experience with retail EDI document flow including 850 (Purchase Orders), 856 (Advance Shipping Notices), and 810 (Invoices). Solid technical knowledge of Microsoft SQL Server and experience with BI reporting. Proficiency in writing SQL queries and scripts for data analysis and troubleshooting. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills to work effectively across departments and with external vendors. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: Experience working with third-party EDI platforms or vendors. Familiarity with retail operations and supply chain processes. Knowledge of EDI standards such as ANSI X12. Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, repeated bending, and stooping are requirements for this position. The employee must frequently use hands to finger, handle, or feel; and talk; or hear. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job may include close vision, distance vision, and depth perception. The incumbent must be able to work in a fast-paced environment. General Information: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-DNI
    $70k-111k yearly est. 3d ago
  • Manager of Data Science, Personalization

    Carmax 4.4company rating

    Plano, TX jobs

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About This Job It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations. As a Data Science Manager at CarMax, you'll apply your passion and expertise for data, machine learning, predictive analytics, and entrepreneurship to create data-powered products that enrich CarMax's culture of innovation and drive business results. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business. With millions of customer interactions every day, and thousands of unique vehicles in inventory, you'll be tapping the industry's best data to develop new algorithms and personalized experiences that help customers efficiently find the right car and navigate their car buying journey. In This Role You Will Collaborate with Product teams across CarMax to explore new use cases for our Production-grade Recommendations Service, expanding across digital and physical customer touchpoints. Lead the end-to-end experimentation lifecycle for Personalization initiatives, from hypothesis generation through A/B test design, analysis, and deployment. You will partner with Product and Strategy teams to identify and prioritize testing opportunities to drive key business metrics like vehicle reservation leads and sales conversion. Evolve architectural solutions that reflect the unique challenges at CarMax: the length of our customers' consideration phase, the complexity of an omnichannel journey, and the need to balance customer discovery with inventory constraints. Drive technical innovation and maintain industry awareness of best-in-class recommender systems, personalization techniques, and use of emerging AI. Research and implement relevant approaches - including contextual bandits, two-tower architecture, and next-generation personalization paradigms like LLM integration - to continuously advance CarMax's capabilities and ensure we leverage state-of-the-art approaches that deliver business value. Qualifications And Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Engineering) is preferred 3+ years of experience in the following areas: R, Python, Scala, or other languages appropriate for large scale analysis of numerical and textual data Data mining, machine learning, statistical modeling tools and underlying algorithms Data Lake and cloud computing fundamentals Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment Ability to train and mentor others Experience in Recommender Systems, Search Algorithms, or operationalizing performant algorithms for website integration is a plus Preferred Experience Experience building and scaling production recommendation systems in retail, e-commerce or marketplace environments. Hands-on expertise with modern recommender architectures including embedding models, retrieval systems, and rerankers. Deep understanding of MLOps practices. Experience with large-scale A/B test design and analysis. Experience with real-time or near-real-time inference systems and managing latency/throughput tradeoffs at scale. Familiarity with complex products requiring nuanced personalization (automotive, real estate, high-consideration purchases) or multi-sided marketplace dynamics. Track record of driving measurable business impact through personalization and experimentation. Work Location and Arrangement: This role will be based out of the either the Richmond, VA Home Office, the Dallas, TX Technology Hub or the Atlanta, GA CarMax Auto Finance Office and has a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment To Diversity And Inclusion CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $104k-130k yearly est. 5d ago
  • Audit Senior Manager - Commercial Services

    Kodiak Solutions LLC 4.1company rating

    Chicago, IL jobs

    Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Crowe is growing tremendously. We are looking for future leaders, which means a partner career path or growth opportunities. Are you up for the challenge? About the Team: The Audit & Assurance team at Crowe provides traditional attestation services as well as accounting and consulting on applying accounting principles. Audit & Assurance professionals demonstrate deep specialization through an understanding of the market and business challenges their clients face and a dedication to audit quality. Though Crowe has various different business units, Audit & Assurance is one of the largest practices. Learn more about our Audit & Assurance team! For this specific opportunity, we are seeking talented professionals for full-time or seasonal work arrangement options. #LI-Hybrid #LI-Onsite We're looking for Audit Senior Managers with experience in Commercial Services industry verticals including but not limited to Food & Commodities, Metals, Supply Chain, Cannabis, Healthcare, Technology Media Telecommunications, Consumer Markets, Life Sciences, Real Estate & Construction, & Manufacturing. As an Audit Senior Manager, you will further learn to lead, gain deep industry insight, and continue to grow relationships. With access to many resources and the support of executive leadership and your team, this is what your work includes: Responsibility of client relationships with a variety of clients to build positive relationships. Leading multiple teams and providing performance feedback to all members of those teams when engagements end. Your feedback is valuable. Anticipating and addressing client concerns and resolving problems as they arise. Promoting new ideas and business solutions that result in extended services to existing clients. We encourage creativity and to grow your expertise, which could make a difference at our firm. Continue learning the latest developments and the firm's standards and policies. Staying on top of industry developments and their effects on client's competitive position. Qualifications: 8+ years of recent and relevant public accounting external audit experience. Your background should have experience in external audit working with Food & Commodities, Metals, Supply Chain, Cannabis, Healthcare, Technology Media Telecommunications, Consumer Markets, Life Sciences, Real Estate & Construction, & Manufacturing clients. Organization, communication, technical, time management, and accounting and auditing skills as you work efficiently with clients and adequately work on multiple engagements and teams. It is important that you interact with clients, prospects, all levels of staff, and colleagues in a professional fashion. You will need to be able to multi-task since planning, executing, and wrapping up various engagements may have to be performed concurrently. We require experience supervising engagement team members and instructing them on completing assigned task. This position requires you to be a licensed CPA in your aligned home office state or being able to acquire a reciprocal one for that state. Ability to work additional hours as needed and travel to various client sites. We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000.00 - $244,000.00 per year. Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe (************** is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. #J-18808-Ljbffr
    $97k-244k yearly 4d ago
  • Manager of Data Science, Personalization

    Carmax 4.4company rating

    Kennesaw, GA jobs

    CarMax Auto Finance Office - 225 Chastain Meadows Ct, Kennesaw, GA 30144 CarMax, the way your career should be! About This Job It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations. As a Data Science Manager at CarMax, you'll apply your passion and expertise for data, machine learning, predictive analytics, and entrepreneurship to create data-powered products that enrich CarMax's culture of innovation and drive business results. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business. With millions of customer interactions every day, and thousands of unique vehicles in inventory, you'll be tapping the industry's best data to develop new algorithms and personalized experiences that help customers efficiently find the right car and navigate their car buying journey. In This Role You Will Collaborate with Product teams across CarMax to explore new use cases for our Production-grade Recommendations Service, expanding across digital and physical customer touchpoints. Lead the end-to-end experimentation lifecycle for Personalization initiatives, from hypothesis generation through A/B test design, analysis, and deployment. You will partner with Product and Strategy teams to identify and prioritize testing opportunities to drive key business metrics like vehicle reservation leads and sales conversion. Evolve architectural solutions that reflect the unique challenges at CarMax: the length of our customers' consideration phase, the complexity of an omnichannel journey, and the need to balance customer discovery with inventory constraints. Drive technical innovation and maintain industry awareness of best-in-class recommender systems, personalization techniques, and use of emerging AI. Research and implement relevant approaches - including contextual bandits, two-tower architecture, and next-generation personalization paradigms like LLM integration - to continuously advance CarMax's capabilities and ensure we leverage state-of-the-art approaches that deliver business value. Qualifications And Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Engineering) is preferred 3+ years of experience in the following areas: R, Python, Scala, or other languages appropriate for large scale analysis of numerical and textual data Data mining, machine learning, statistical modeling tools and underlying algorithms Data Lake and cloud computing fundamentals Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment Ability to train and mentor others Experience in Recommender Systems, Search Algorithms, or operationalizing performant algorithms for website integration is a plus Preferred Experience Experience building and scaling production recommendation systems in retail, e-commerce or marketplace environments. Hands-on expertise with modern recommender architectures including embedding models, retrieval systems, and rerankers. Deep understanding of MLOps practices. Experience with large-scale A/B test design and analysis. Experience with real-time or near-real-time inference systems and managing latency/throughput tradeoffs at scale. Familiarity with complex products requiring nuanced personalization (automotive, real estate, high-consideration purchases) or multi-sided marketplace dynamics. Track record of driving measurable business impact through personalization and experimentation. Work Location and Arrangement: This role will be based out of the either the Richmond, VA Home Office, the Dallas, TX Technology Hub or the Atlanta, GA CarMax Auto Finance Office and has a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment To Diversity And Inclusion CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $97k-120k yearly est. 2d ago
  • Customer Delivery Manager

    Applied Digital 3.8company rating

    Alexandria, LA jobs

    Customer Delivery Manager Primary Location: Onsite at either Ellendale, North Dakota or Fargo, North Dakota or Alexandria, Louisiana At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Summary: The Customer Delivery Manager is responsible for ensuring that internal teams deliver all contractual obligations to our customers. This role requires a detail-oriented professional who can interpret complex contracts, maintain organizational rigor, and foster collaboration across teams to address issues and drive accountability. The ideal candidate will serve as a key liaison between customer expectations and internal execution, ensuring compliance and timely delivery. Key Responsibilities: Contract Compliance & Governance Review and interpret customer contracts, SLAs, and obligations. Monitor adherence to contractual terms and escalate non-compliance issues. Execution Oversight Track deliverables and milestones to ensure timely and accurate execution. Hold internal teams accountable for meeting commitments. Risk Identification & Resolution Identify gaps or risks in meeting obligations and implement corrective actions. Cross-Functional Collaboration Partner with operations, legal, and customer success teams to resolve challenges. Facilitate discussions to address issues constructively and maintain customer satisfaction. Reporting & Communication Provide regular updates on compliance status and delivery performance to leadership. Maintain documentation and audit trails for contractual obligations. Basic Qualifications: Bachelor's degree in business administration, Operations Management, or related field or equivalent experience. 5+ years of experience with service-level agreements (SLAs) and compliance frameworks. 5+ years of experience in customer operations, contract management, and project delivery. Ability to read and interpret complex contracts. Effective organizational skills and attention to detail. Proven ability to challenge teams constructively and drive accountability. Strong problem-solving, communication, and stakeholder management skills. Preferred Qualifications Experience in technology, engineering, or data center operations. Project Management certification (PMP or equivalent) is a plus. Experience working in a matrixed organization with cross-functional teams. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Essential Skills: Communication: Clear verbal and written communication to document incidents and ensure proper shift handoffs. Collaboration: Ability to work closely with team members, supervisors, and cross-functional partners. Adaptability: Flexible in responding to changes in process, tools, environment, and shift assignments. Accountability: Takes ownership of assigned tasks and follows through with minimal supervision. Attention to Detail: Maintains thorough and accurate logs, inspections, records, and documentation. Time Management: Manages time effectively to meet performance expectations and service levels. Integrity: Adheres to company policies, safety protocols, and professional ethics always. Continuous Improvement Mindset: Recommends and supports efficiency, safety, and system innovations. Documentation Discipline: Maintains clear, consistent records for operational continuity and compliance. Security Compliance: Maintains awareness of data center physical and logical security expectations. Digital Literacy: Uses productivity tools (e.g., Outlook, Teams, Excel, ticketing systems) for communication and documentation in office or hybrid settings. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $74k-112k yearly est. 4d ago
  • Fleet Solutions Manager

    Herc Rentals Inc. 4.4company rating

    Bonita Springs, FL jobs

    If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025. Job Purpose Herc Rentals Fleet Solutions Managers are responsible for the comprehensive management of an assigned range of equipment, supplies, and accessories. As an expert in the assigned Categories, the Fleet Solutions Manager is responsible for understanding the market sector, customers, manufacturers and suppliers, competitive landscape, life cycle management (TCO), and disposal of the products. Reporting to the Senior Fleet Solutions Manager, the Fleet Solutions Manager will work in close collaboration with the VP Fleet, VP of Operations, the VP of Specialty and the COO to develop the strategic plan for the product categories for the Herc Rentals fleet as well as related sales and services. What you will do... The Fleet Solutions Manager will identify the potential manufacturers and suppliers for the categories. They will narrow down and select/recommend the preferred suppliers. They will own the Preferred Supplier relationships including: Identification and recommendation of the specific Models and Specifications for the rental fleet Focus on best make & model specifications for the rental fleet and customers Focus on Safety for Customer, Staff, and Citizens at large Focus on environmentally responsible fleet and Maintenance & Repair Negotiation of standard and special purchasing programs for the products Negotiate all standard commercial terms per Herc Rentals Commercial Terms arrangements Negotiate and deliver executed Supplier Agreements focused on achieving the best Price / Value available to Herc Rentals Formation and negotiation of all recommended related support for the products, including but not limited to: Parts programs and corresponding purchasing agreements including SmartEquip onboarding Accessory and consumable programs and corresponding purchasing agreements Warranty program and coordination of warranty administration Training support for applications, sales, services, and safety The establishment of a reliable availability of supply and delivery schedules The establishment of Herc Rentals branding and asset identification programs to speed and standardize Herc Rentals asset identification Telematics standards for the products and fleet make ready requirements Formation and coordination with supporting departments for the introduction and ongoing development of the Category product lines and services Product fleet plan and recommended starting stock and growth plan (Branch / District / Specialty / Region approach) Coordinate with Marketing group to support marketing the products and a comprehensive launch/promotion plan for products including Solutions Guides and Sales Sheets Coordinate product, application, sales, and safety training plan with Safety and Training Departments Coordinate with Operations on Maintenance and Repair requirements and system set-up Create and manage to Metrics for the products to include Dollar Utilization, ROI, M&R Targets, TCO, fleet size, and fleet growth Develop life cycle management plan that includes Total Cost of Ownership (TCO) and Disposal strategy Establish and coordinate data management structure for the products including Product hierarchy, Cat Class, description, search words, etc. In collaboration with the Fleet, Operations and Pricing Teams, develop and coordinate the rental rate strategy for the products; selling price for sales and accessories Fleet Management: Assist in annual and special project fleet planning and budgeting * Support field operations in new openings and fleet launches for assigned products * Support colleagues (fellow Fleet Solutions Managers, Operations Management, Finance, IT, Accounting, etc.) in all related Fleet projects and initiatives Requirements Bachelor's degree or equivalent, MBA preferred Preferred Professional Qualifications include CPSM, CIPS, 6Sigma 5 plus years of fleet management or sourcing experience with a Fortune 500 company, or top 50 equipment rental company Power Generation, HVAC and Pumps rental or sourcing experience preferred Experience in identifying cost reduction and process improvement projects within the supply chain Experience managing multiple simultaneous projects requiring frequent communication, organizing/time management and problem-solving skills Skills Excellent interpersonal skills, strong communication skills both written and verbal Knowledge of sourcing or category management processes, global sourcing experience preferred Proficiency in Excel and PowerPoint Results orientated, excellent analytical, process and problem-solving skills Team player with initiative and a positive attitude Req #: 61921 Pay Range: $105,000 to $120,000 Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
    $105k-120k yearly 5d ago
  • BDC Manager

    AM Ford 4.3company rating

    Jefferson, OH jobs

    Position Overview: The BDC Manager will be responsible for overseeing and optimizing the daily operations of the Business Development Center. You will lead a team of BDC representatives, ensuring that they are efficiently generating leads, setting appointments, and providing high-quality customer interactions. This position requires strong leadership skills, an understanding of sales processes, and a focus on customer satisfaction. Key Responsibilities: Manage and supervise the BDC team to ensure the efficient and effective execution of all sales and customer service initiatives. Develop and implement strategies to increase lead generation, conversion rates, and overall sales performance. Monitor and evaluate the performance of the BDC team using key metrics such as call volume, lead quality, appointment setting, and customer satisfaction. Provide ongoing training, coaching, and motivation to BDC staff to meet and exceed individual and team targets. Collaborate with other departments, such as sales and marketing, to ensure smooth communication and alignment of goals. Handle inbound and outbound customer inquiries via phone, email, and chat, ensuring high levels of professionalism and responsiveness. Review and report on key performance indicators (KPIs) and implement corrective actions as needed to achieve business objectives. Foster a positive work environment focused on teamwork, accountability, and continuous improvement. Requirements: Proven experience in a BDC or sales management role, preferably in the automotive industry. Strong leadership, coaching, and mentoring skills with the ability to motivate a team to achieve sales and performance goals. Excellent communication skills, both written and verbal. Ability to analyze performance data and develop strategies to improve results. Highly organized with strong time management skills and attention to detail. Proficient in CRM software, MS Office Suite, and other relevant tools. Customer-focused mindset with a passion for delivering exceptional service. Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications: Bachelor's degree in Business Administration, Marketing, or related field (preferred). Previous experience in a management role within a call center or customer service environment. Knowledge of digital marketing strategies, including social media and email campaigns. What We Offer: Competitive salary with performance-based bonuses. Health, dental, and vision insurance. Paid time off and holidays. Career advancement opportunities in a growing company. A dynamic and supportive work environment. How to Apply: Please submit your resume and a cover letter outlining your qualifications and why you would be a great fit for the BDC Manager position!
    $71k-113k yearly est. Auto-Apply 60d+ ago
  • Jewelry Manager

    Saks Fifth Avenue 4.1company rating

    Florida jobs

    Jewelry Sales Manager WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: As the Jewelry Sales Manager, you possess total ownership of the sales experience within your Saks Fifth Avenue store and occupy a critical role in the achievement of the company's objectives. Within this role, you facilitate partnerships across functions and leverage team skills to build a customer-centric sales experience, all while being a steward of the Saks Fifth Avenue brand. You have an appetite for driving sales by developing the clienteling skills and selling behaviors of a team of high-performing direct reports. You maintain high visibility on the selling floor to coach and develop our selling force, while refining the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach. With strong oversight of onboarding, training, ongoing education, and performance management of the selling team, you foster a powerful sense of teamwork and collaborative spirit to successfully achieve the store's goals. WHAT YOU WILL DO: CLIENT DEVELOPMENT - Jewelry, Client Development Manager works closely with each Style Advisor to ensure they successfully: Establish deep relationships with clients and drive repeat business to achieve sales goals and event goals. Relentlessly and consistently deliver memorable client experiences to all; plan client appointments to maximize results. Maximize every appointment with a client and those of the client's network. Inform clients of in-store events to enhance their experience of Saks and increase engagement and loyalty. Identify patterns in client spend and identify opportunities to increase wallet share. Increase new client acquisition by leveraging various marketing tools such as ccA+, social media platforms, referrals and networking. Ability to pivot priorities based on business needs BUSINESS DEVELOPMENT THROUGH TECHNOLOGY & CUSTOMER EXPERIENCE - Jewelry, Client Development Manager coaches their Style Advisor to use technology & data to drive their business and develop a growth mindset of: Building their personal brand as a fashion authority through proactive marketing and outreach. Strategically leveraging social media platforms to promote themselves as a fashion influencer and broaden connections beyond client base. Using multiple channels of technology to strengthen existing relationships and drive new client acquisition. Using a clienteling tool to stay connected with the client and make targeted recommendations based on shopping history and preferences. Using technology to deliver 24/7 service. Taking initiative to stay informed on new merchandise deliveries in the store to maximize selling potential. SELLING FLOOR OPERATIONS: Ability to manage special order and repair process lifecycle Fluency in jewelry inventory management system Activate and record client sales involving Warranty and/or designer Certificate of Authenticity Is a management leader on the floor to help resolve client issues and support the general running of the selling floor Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed. duties YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The starting salary for this position is between $75,000 - $87,000 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email]. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
    $75k-87k yearly Auto-Apply 5d ago
  • F&I Manager

    Hudson Automotive Group 4.1company rating

    Cincinnati, OH jobs

    Mercedes Benz of Cincinnati, a Hudson Automotive company, is looking for a self-motivated and career-driven Automotive Finance & Insurance Manager to join our growing team. Hudson Automotive, a 3 rd generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an experienced Automotive Finance Associate with a track record of success, or an accomplished Finance professional looking for career advancement, it's time to shift your career into gear with Mercedes Benz of Cincinnati! What do we offer? Top Compensation: (our top-performing Finance Managers earn up to $250K+ annually) Schedule: Flex Schedule Hudson Academy: Continuous Employee Professional Development Paid Time Off: Full-time employees can accrue up to 10 PTO days per year Medical, Dental, Vision, and Life Insurance 401k program Employee discounts on Vehicles & Services Who are we looking for? Customer Centric sales/finance professional who loves making people smile. Someone with an Energetic personality who loves collaborating with a team. Self-Motivated individual who is competitive and coachable. Qualifications: Proven experience selling financing and credit life, accident, and health insurance to customers. Experience providing customers with thorough explanation of aftermarket products and extended warranties. Ability to convert cash deals to finance, and to cultivate relationships with several finance sources, including the manufacturer. Knowledge of and compliance with federal, state, and local regulations that affect the new and used vehicle and finance departments. Track record of collaborating with sales and sales managers with current information about finance and lease programs. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $54k-80k yearly est. 16d ago
  • F&I Manager

    Hudson Automotive Group 4.1company rating

    Baton Rouge, LA jobs

    Hudson Automotive Group-Baton Rouge, is looking for a self-motivated and career-driven Automotive Finance & Insurance Manager to join our growing team. Hudson Automotive, a 3 rd generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an experienced Automotive Finance Associate with a track record of success, or an accomplished Finance professional looking for career advancement, it's time to shift your career into gear with Hudson Automotive Group-Baton Rouge! What do we offer? Top Compensation: (our top-performing Finance Managers earn up to $250K+ annually) Schedule: Flex Schedule Hudson Academy: Continuous Employee Professional Development Paid Time Off: Full-time employees can accrue up to 10 PTO days per year Medical, Dental, Vision, and Life Insurance 401k program Employee discounts on Vehicles & Services Who are we looking for? Customer Centric sales/finance professional who loves making people smile. Someone with an Energetic personality who loves collaborating with a team. Self-Motivated individual who is competitive and coachable. Qualifications: Proven experience selling financing and credit life, accident, and health insurance to customers. Experience providing customers with thorough explanation of aftermarket products and extended warranties. Ability to convert cash deals to finance, and to cultivate relationships with several finance sources, including the manufacturer. Knowledge of and compliance with federal, state, and local regulations that affect the new and used vehicle and finance departments. Track record of collaborating with sales and sales managers with current information about finance and lease programs. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #T3
    $49k-72k yearly est. 17d ago
  • Marketplace Manager

    Jeg's Automotive, LLC 4.2company rating

    Delaware, OH jobs

    Job title: Marketplace Operations Manager
    $47k-75k yearly est. Auto-Apply 42d ago
  • Floral Solutions Manager

    Kroger 4.5company rating

    Requirements manager job at Kroger

    Responsible for outdoor/indoor floral product allocations based on category strategy and key performance indicators (KPIs). Monitor and recommend action on allocated product from beginning to end to ensure good sell through. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum - 2+ years merchandising/retail experience - Analytical skills, process oriented - Ability to work collaboratively with multiple groups and stake holders - Ability to create new processes - Ability to gather relevant information from multiple sources to form recommendations for decision makers Desired - Associate Degree - Bachelor's Degree - Work with category manager to understand strategy and all KPIs (e.g., sales, gross, market share, household engagement) - Maintain accurate store metrics on size, space, segmentation and other relevant factors - Allocate product in advance of the selling time frame based on store sales, space and segmentation (9-18 months in advance), work with supplier data engineer to create program - Allocate product for fresh deals in real time based on store sales, space, segmentation and current inventory levels - Create division and item specific classifieds based on allocations and projected orders for non-allocated items - Maintain classified weekly to reflect updates - Create store-friendly files for division/store use - Monitor sales and shipments (in season), recommend actions if needed for good sell through, state the financial impact of recommendations and communicate actions to promo planning and divisions/stores - Work collaboratively with Allocation Center of Excellence to align Floral allocation approach and communication - Travel 25% to divisions - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $112k-140k yearly est. Auto-Apply 6d ago

Learn more about Kroger jobs

View all jobs