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General Manager jobs at Krystal - 1853 jobs

  • Assistant General Manager

    Krystal Restaurants 4.0company rating

    General manager job at Krystal

    Are you looking for a management position in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious? Come work with us. Our Assistant General Managers balance being a great leader with delivering WOW service to our guests. Krystal Assistant General Managers understand the importance of providing great energy for restaurant teams and being fresh, friendly and fast for our guest, while focusing on restaurant operations. Essential Responsibilities Develop People Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity) Creates a great energy in the restaurant and sets the team up for success Empowers the team through Yes I Can Communicates effectively and engages the team in regular huddles Coaches and motivates the Shift Leaders and crew members Recruits and develops top grade talent Demonstrates commitment to goals and inspires others to deliver excellent performance Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools Serves those they lead through behaviors, actions and decisions Create Great Guest Experiences Creates a fresh, friendly and fast service experience so good that guests can't wait to come back to Krystal Serves as a role model to create memorable guest experiences Coaches WOW service and creates a welcoming work environment Takes actions to solve and celebrates guest feedback Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly Brand Champion Helps to bring the brand to life in the restaurant Supports the Restaurant General Manager's efforts in the community with local marketing and events Supports company-wide promotions, product launches and product samplings Helps the team execute local promotions Business Planning Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsible for executing Krystal 9 operating systems Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness will be met Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs Reviews inventory efficiencies to create product (truck) orders Reviews inventory and evaluates food costs Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records Implements and follows up on operations and financial action plans. Analyzes sales and labor results throughout and after each shift Maintains Brand operating standards for product procedures, cleanliness standards and service expectations Maintain Facility Ensures the restaurant is a safe, sanitary and appealing place for everyone Assists in the compliance with health, safety, cleanliness, security and fire policies, standards and regulations Helps to identify problems and conducts high-level troubleshooting for restaurant equipment Required Knowledge, Skills and Abilities Excellent people leadership and guest service skills required Ability to work in a fast paced environment Ability to communicate effectively with guests, team members and Above Restaurant Leaders Ability to resolves issues in compliance with Krystal standards Available to work all shifts, weekends and holidays Education and Experience Must have high school diploma or equivalent Minimum of 1-2 years management experience Physical Demands Must be able to lift up to 50 pounds of force frequently to move objects Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds Consistently handles product preparation Ability to kneel and follow proper lifting procedures Consistently lifts for product preparation, stocking and inventory
    $39k-50k yearly est. 60d+ ago
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  • District Manager

    Burger King 4.5company rating

    Greenville, OH jobs

    JOB TITLE: District Manager (DM) REPORTS TO: Senior Vice President (SVP) The District Manager (DM) has overall responsibility for managing daily operations of the restaurant business in order to achieve and maintain high standard of quality, service and cleanliness and ensuring the restaurants desired outcomes i.e., increased sales, profitability, and employee retention. The DM empowers the Restaurant General Managers (RGM) team within their district to oversee the financial controls, operations, people development, customer service and company compliance within the restaurant across all shifts. A DM should be flexible and be able to work the hours necessary for the proper discharge of their duties and/or required by the needs of the business. NOTE: Each "key activity" described below identifies, the primary (but not exclusive) core competency related to the performance Responsibilities and Key Activities 1. Leads Operations Excellence (Health & Safety, Loss Control): · Demonstrates expert understanding of Operations Excellence Standards (Clean, Safe, Hot and Fresh, Friendly and in a reasonable time frame of guest expectations. · Provides operations direction to team in a clear, concise and positive way and coaches others to lead operations. Consistently deliver on standards throughout all day parts by utilising travel paths, cleaning schedules and daily checklists. Complies with legal and company directives. Keeps accurate records. · Demonstrates patience and a positive attitude with management team and team members while delegating tasks and giving instructions. · Restaurant embraces new platforms through rigorous implementation plan. Management supports new processes and actively coaches transition phase. · Ensures that Health and Safety and Food Safety working practices are adhered to at all times across the district. 2. Business Planning Financial Control · Overall financial planning · Delivers GP through control of food costs, waste, employee meals, free food and merchandise · Forecasts monthly profit verses plan and delivers against P&L. Identifies any shortfalls and implements solutions to meet targets. · Use one-to-one business reviews to discuss all aspects of P&L. Shares and implements good practice amongst others · Understands and analyze retail audit trends, implements recommendation and ensures compliance to cash policy at all times. Restaurant paperwork checked on a daily basis and action discrepancies. Completes weekly stock count and communicates findings to SVP on weekly review meetings. 3. Customer Service-Leads Customer Service · Leads by example and motivates teams to deliver a great guest experience at all times · Makes professional impression on customers and team through positive and friendly attitude and proactive interaction to seek feedback on customer experience · Ensure team set up to deliver a great guest experience across all areas · Meet or exceed speed of service standard through effective application of labor scheduling · Ensure that guest conflict is resolved in a timely, friendly and professional manner in order to achieve a satisfactory outcome 4. People Management and Team Talent · Maintains a supportive environment through regular management meetings, one to one reviews and specific staff events · Provides the team with clear direction and support · Enhances teamwork both within the restaurant and across the area through open and honest communication · Complete annual performance review for management team · Complete Leadership Development Review (LDR) process for the management team · Manage absence and disciplinary issues within the district, seeking specialist advice where necessary · Leads development and implementation of strategies to identify/hire/promote and retain effective team talent; assists Regional Training Manager with management recruitment and selection · Coaches management team members on people leadership skills and management tools for maximum efficiency · Identifies effective team members who are “at-risk-of-departing” and takes appropriate action for retention · Ensure succession plans are in place for the whole team with specific development actions for key individuals; understands the need to continually improve the strength of the team 5. Sales Building · Executes national and local promotions with zero defects. Ensures Managers prepare in advance, motivates the team and supports execution · Continuously aware of competitor activity and understand the impact on day part within own restaurant sales. Offer short and term solution · Implement menu management procedures through dayparts (Breakfast, Lunch, Side Orders, Value for Money Meals day and night offers) · Use current company guidelines to find ways to upsell, ensure clear targets are posted and reviewed · Reward and recognition schemes in place Qualifications 1. Demonstrated leadership and development skills with 1 to 4 years of excellent performance standards in a restaurant or retail environment or a comparable work record, preferably in a restaurant or in the retail/hospitality industry 2. English language proficiency that enables effective communication 3. Completion of the following internal training workshop or is willing to complete them within the required time frames: Management Training Foundations, Food Safety Level 2 (SERVSAFE). Critical Relationships: 1. RGM's and Restaurant Team 2. SVP (Senior Vice President) 3. HR / Training / Department Heads 4. Head Office 5. Customers 6. Suppliers and Contractors ```Duties``` - Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness - Develop and implement strategies to drive business growth and achieve sales targets - Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements - Provide leadership and guidance to district managers and their teams, fostering a culture of high performance and accountability - Collaborate with cross-functional teams to develop and execute strategic initiatives - Conduct regular performance evaluations and provide coaching and development opportunities to enhance team members' skills - Manage profit and loss for the district, making data-driven decisions to optimize financial performance - Ensure compliance with company policies, procedures, and regulatory requirements ```Skills``` - Strong background in process improvement, with the ability to identify opportunities for operational efficiencies - Proven track record in sales, with the ability to drive revenue growth and meet or exceed targets - Excellent supervisory skills, with the ability to effectively lead and motivate a team - Strategic planning expertise, with the ability to develop and execute plans to achieve business objectives - Business development acumen, with the ability to identify new opportunities for growth and expansion - Proficient in profit loss management, with the ability to analyze financial data and make informed decisions - Project management skills, with the ability to effectively plan, execute, and monitor projects - Strong leadership abilities, with the ability to inspire and influence others towards achieving common goals Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Work schedule 10 hour shift Weekend availability On call Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Paid training Mileage reimbursement
    $45k-63k yearly est. 60d+ ago
  • KFC General Manager - Hourly D103003

    KFC 4.2company rating

    Bucyrus, OH jobs

    Getting Started * Job you are applying for: KFC General Manager - Hourly at the following location(s): D103003 - Bucyrus, OH Resume Application View Job Description - KFC General Manager - Hourly Description: Not to be posted externally. Requirements: Additional Info: Open Alert Close
    $23k-31k yearly est. 60d+ ago
  • Co Manager

    Wendy's 4.3company rating

    New Bremen, OH jobs

    Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. What you can expect This is a full time position; employees are eligble for Medical, Dental, Vision, and 401k benefits. What we expect from you Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $27k-37k yearly est. 30d ago
  • KFC General Manager J625233

    KFC 4.2company rating

    Columbus, OH jobs

    Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625233 - Columbus, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close
    $23k-30k yearly est. 54d ago
  • District Manager

    Dairy Queen 4.1company rating

    Toledo, OH jobs

    Are you passionate about overseeing the daily operations of multiple restaurants in the food industry? Do you thrive in ensuring high standards of quality, service, and profitability while managing staff and operations effectively? Dairy Queen (DQ ) franchisees, employees, and crew members have been dedicated to creating positive memories for over 75 years. As a District Manager at Dairy Queen, you will play a crucial role in leading and coaching restaurant general managers, maintaining high standards of food quality, cleanliness, and customer service, and developing strategies to improve operations and achieve business goals. Key Responsibilities: Direct and coordinate food service operations across multiple locations. Ensure consistent application of company policies and procedures. Monitor and analyze financial performance (sales, profitability, costs). Lead and coach restaurant general managers and staff members. Maintain high standards of food quality, cleanliness, and customer service. Develop and manage budgets for the district. Ensure compliance with all relevant health, safety, and food safety regulations. Travel to different locations within the district. Work schedule 8 hour shift 10 hour shift 12 hour shift Weekend availability Monday to Friday On call Holidays Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Life insurance Vision insurance Dental insurance Health insurance Paid time off Flexible schedule
    $42k-66k yearly est. 60d+ ago
  • General Manager

    Taco Bell 4.2company rating

    Port Clinton, OH jobs

    Port Clinton, OH General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. Why should you apply? * Competitive Salary: * Quarterly Bonus Program * Medical, Dental, Vision, Short Term and Long-Term Disability, and Life Insurance * 401k Program with a Company Match * Advancement Opportunities * Paid Vacations * Two Paid Holidays * Free Meals * Retail Discount Program * Annual Performance Reviews * Try new products before they are for sale to the public You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and executing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. If you want to build a great career, Charter Foods is the place to learn, grow and succeed! Job Requirements and Essential Functions * Must be at least 18 years old. * 1-3 years of supervisory experience in either a food service or retail environment, including Profit and Loss responsibility. * 50-Hour Work Week. * High School Diploma or GED, preferred, but not required. * Basic computer literacy * Must have reliable transportation. * Basic business math and accounting skills, and strong analytical/decision-making skills * Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. * Competitive spirit and passion for excellence. The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice. If you are ready to build a great career, be part of a winning team, and learn valuable leadership skills, Charter Foods is the place to learn, grow, and succeed! Apply now and join us in serving delicious food with a smile! Company Introduction At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
    $35k-45k yearly est. 58d ago
  • General Manager

    Taco Bell 4.2company rating

    Greenville, OH jobs

    Greenville, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability * Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others * Recruit and equip high quality operators to deliver great customer experiences * Build a healthy and robust bench of developed and capable Managers and Team Members * Leads performance management process for all employees in their restaurant * Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful * Leverage culture and people capability to fuel brand performance * Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience * Ensure complete and timely execution of corporate & local marketing programs * Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team * Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 * Ensure local health and safety codes, and company safety and security policies are met * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards * Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets * Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback * Builds SMART action plans to resolve issues in their restaurant * Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits * Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions * Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards * Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged * Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement * Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets * Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? * High School minimum, University Degree Preferred * 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility * Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills * Strong interpersonal and conflict resolution skills * Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability * Strong analytical/decision-making skills * Basic personal computer literacy * Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards * Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business * Provides leadership and coaching for each employee in their restaurant * Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees * Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! * We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music * We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle * We foster a culture of authenticity and believe all people can make a difference
    $35k-44k yearly est. 47d ago
  • General Manager

    Taco Bell 4.2company rating

    Plain City, OH jobs

    Plain City, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability * Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others * Recruit and equip high quality operators to deliver great customer experiences * Build a healthy and robust bench of developed and capable Managers and Team Members * Leads performance management process for all employees in their restaurant * Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful * Leverage culture and people capability to fuel brand performance * Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience * Ensure complete and timely execution of corporate & local marketing programs * Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team * Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 * Ensure local health and safety codes, and company safety and security policies are met * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards * Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets * Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback * Builds SMART action plans to resolve issues in their restaurant * Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits * Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions * Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards * Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged * Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement * Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets * Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? * High School minimum, University Degree Preferred * 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility * Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills * Strong interpersonal and conflict resolution skills * Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability * Strong analytical/decision-making skills * Basic personal computer literacy * Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards * Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business * Provides leadership and coaching for each employee in their restaurant * Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees * Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! * We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music * We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle * We foster a culture of authenticity and believe all people can make a difference
    $35k-44k yearly est. 47d ago
  • General Manager

    Taco Bell 4.2company rating

    Powell, OH jobs

    Powell, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability * Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others * Recruit and equip high quality operators to deliver great customer experiences * Build a healthy and robust bench of developed and capable Managers and Team Members * Leads performance management process for all employees in their restaurant * Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful * Leverage culture and people capability to fuel brand performance * Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience * Ensure complete and timely execution of corporate & local marketing programs * Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team * Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 * Ensure local health and safety codes, and company safety and security policies are met * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards * Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets * Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback * Builds SMART action plans to resolve issues in their restaurant * Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits * Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions * Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards * Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged * Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement * Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets * Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? * High School minimum, University Degree Preferred * 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility * Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills * Strong interpersonal and conflict resolution skills * Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability * Strong analytical/decision-making skills * Basic personal computer literacy * Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards * Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business * Provides leadership and coaching for each employee in their restaurant * Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees * Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! * We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music * We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle * We foster a culture of authenticity and believe all people can make a difference
    $35k-44k yearly est. 58d ago
  • Co Manager

    Wendy's 4.3company rating

    Bluffton, OH jobs

    Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. What you can expect This is a full time position and employee is eligible to participate in the Medical, Dental, Vision and 401k plans. What we expect from you Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $28k-38k yearly est. 11d ago
  • KFC General Manager J625230

    KFC 4.2company rating

    Westerville, OH jobs

    Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625230 - Westerville, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close
    $23k-30k yearly est. 54d ago
  • KFC General Manager J625224

    KFC 4.2company rating

    Powell, OH jobs

    Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625224 - Powell, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close
    $23k-30k yearly est. 60d+ ago
  • KFC General Manager J625133

    KFC 4.2company rating

    Alliance, OH jobs

    Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625133 - Alliance, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close
    $23k-31k yearly est. 60d+ ago
  • Co Manager

    Wendy's 4.3company rating

    Cleveland, OH jobs

    Cleveland, MS Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)
    $28k-39k yearly est. Auto-Apply 60d+ ago
  • Co Manager

    Wendy's 4.3company rating

    Ottawa, OH jobs

    Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. What you can expect Co Manager is a full time position eligible to participate in Medical, Dental, Vision and 401k benefits What we expect from you EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $28k-38k yearly est. 30d ago
  • Co Manager

    Wendy's 4.3company rating

    Wooster, OH jobs

    Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. What you can expect Co Manager is a full time, salaried position. The Employee will be eligible for Medical, Dental, Vision, STD, LTD and 401k benefits What we expect from you Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $28k-38k yearly est. 20d ago
  • KFC General Manager J625134

    KFC 4.2company rating

    Warren, OH jobs

    Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625134 - Warren, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close
    $23k-32k yearly est. 54d ago
  • KFC General Manager D480002

    KFC 4.2company rating

    Napoleon, OH jobs

    Getting Started * Job you are applying for: KFC General Manager at the following location(s): D480002 - Napoleon, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close
    $23k-31k yearly est. 60d+ ago
  • KFC General Manager J625141

    KFC 4.2company rating

    Steubenville, OH jobs

    Getting Started * Job you are applying for: KFC General Manager at the following location(s): J625141 - Steubenville, OH Resume Application View Job Description - KFC General Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Open Alert Close
    $23k-31k yearly est. 60d+ ago

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