Customer Representative jobs at L.A. Care Health Plan

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. Purpose: The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks Pursues additional services with existing accounts Assesses potential customer needs, presents CC products and services to customers, and develops new customers Develops sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance Performs other related duties as assigned Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience highly preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following; Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements: Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs. Occasionally climbing company approved step stool to access Anti-Freeze containers Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs) Pushing/pulling hand trucks or jacks to move product in and out of trucks Administrative duties as assigned All applicants must pass the pre-employment physical including drug & alcohol screening Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The compensation for this role is comprised of a weekly base salary, plus bonuses and uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Average Annual Earnings: $70,000-$85,000 plus a year and includes benefits such as the following: Health, Dental and Vision insurance Wellness Program Flexible Spending Accounts Life Insurance Long-Term Disability Employee Assistance Program Tuition Reimbursement Join Crystal Clean as an Antifreeze Sales & Service Representative! Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success! Why Choose CC? At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine. What You'll Do: Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers. Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment. Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency. Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads. Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements. What We're Looking For: Effective Communicator: Strong communication skills with an eye for detail. Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively. Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment. Experienced: Route sales experience is highly preferred, but not required. Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift hoses weighing up to 40lbs and occasionally climb to access containers. Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks. Must pass a pre-employment physical and drug screening. Work Environment: Work in varied environments with a range of noise levels. Frequent physical activity, including bending, lifting, and climbing. Why You'll Love Working with Us: Competitive Salary: Attractive pay with performance incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Advancement: Opportunities for growth and professional development. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Make a Difference? If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform difficult and complex technical public contact and record keeping work related to billings, taxes, fees, and services; processes transactions and independently resolves problems related to complaints and inquiries according to established City standards and procedures. This is the advanced-journey level class in the Customer Service series. The Customer Service Specialist class works under minimal supervision, and is considered the technical expert of the series having the knowledge and authority to handle issues beyond the first attempts of lower-level Customer Service staff. The Customer Service Specialist level may be assigned to lead lower-level Customer Service staff. This class is distinguished from the Customer Service Supervisor class in that the latter is the full supervisory class, responsible for a customer service unit, operation, or special program. This class is distinguished from the Customer Service Representative class in that the latter is the journey-level class in the series where incumbents work under immediate supervision. General supervision is provided by a Customer Service Supervisor or higher-level management staff. The Customer Service Specialist may provide lead direction as assigned.- Provide lead supervision of staff, and adjust work schedules and assignments as needed to ensure adequate coverage of telephone and public counter operations; assist supervisor in overseeing the completion of daily assignments and special projects. * Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; answer and respond to a high volume of phone calls; follow general customer service policy and procedure. * Interact with customers to respond to complaints and inquiries; contact customers as needed regarding service accounts, fees, licenses, permits, and service level; assist staff in the resolution of complex and difficult customer service problems; transfer call, and/or direct callers to department/unit as requested. * Calculate and collect payments for various City services, and ensure all requirements are met; initiate billing; collect opening, current, and closing payments and fees; perform collection efforts on delinquent accounts for City services; complete refund request; and calculate and process claims on bankrupt and deceased creditors; interface with department staff as needed. * Research and retrieve information, and analyze accounts to reconcile errors and modify account transactions; review and interpret billing statements; authorize the removal of penalties and issuance of credits or refunds; and recommend extensions on delinquent accounts; correct service records and repair orders received from field crews. * Make change and issue receipts; pro-rate accounts for established, changed or stopped service; prepare documents for recording and transmitting fees received; maintain daily balances; input debit applications and cancellation information to customer accounts. * Perform a variety of general accounting duties, including accounts receivable, accounts payable and bank deposits; verify accuracy of checks, payment cards and bank deposits; locate, gather and compile information regarding payments received without payment cards to identify account to be credited; maintain petty cash, daily cash and daily revenue records; and submit daily records; and maintain files and records. * Perform specialized work involving independent judgment, including database maintenance and customer information billing system activities, as required; update databases to reflect relevant legal information; research and compile information and data for statistical and financial reports/charts from oral direction, rough draft, forms, copy, or notes; maintain a variety of statistical records; and check and tabulate statistical data; perform notary services. * Calculate required fees in accordance with established policies; calculate, issue and collect payments for various service accounts; ensure accuracy, and all other requirements are met; issue licenses and other business related citations * Prepare and enter a variety of detailed commands into a computer in order to set parameters for a variety of billing services and reports; produce account statements; prepare backup files for protection of a department database; and update official City maps and records as required. * Utilize various systems to locate information, retrieve, research and review; determine the status of accounts and conditions; create or make adjustments to service requests; route work requests, follow-up and monitor posting of labor and materials billing; operate 2-way radio or other telecommunication device. * Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. * Confer with management staff regarding division and/or unit operations, procedures and regulations; provide responsible operational support to technical staff, unit supervisor, and lower-level staff; may assist higher level staff with development and revision of procedures; interpret City codes and ordinances, policies, procedures and regulations. * Participate in the training of staff in various systems, procedures and operations; provide functional direction of lower-level personnel as assigned; participate in the evaluations of subordinate staff; attend meetings as directed. * Perform notary duties. * Provide exceptional customer service to those contacted in the course of work. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual.Knowledge of: * English usage, spelling, grammar and punctuation. * Basic bookkeeping and record keeping methods. * Mathematical procedures and calculations, including percentages, calculations, and pro-rations. * Methods of researching and recording. * City codes and ordinances, policies, procedures, and regulations of assigned division/department. * Various rates and fees schedules. * Assessing maps, as assigned including geographic information system (GIS), parcel, subdivision, etc. * Methods and equipment used in processing payments. * Modern office methods, practices, procedures for billing purposes. * Computer operations, including computer software applications and other specialized business applications. * Principals of supervision and training. Skill in: * Computer keyboard, typewriter and 10-key calculator. * Working as part of a team. * Phone skills and diplomacy. * Computer and Internet searches. Ability to: * Exercise tact, judgment and patience in dealing with the public, staff and client departments. * Utilize specialized computer business applications and systems for account and billing purposes. * Analyze, read, and prepare schedules, maps, permits, reports, and statements regarding municipal operations. * Analyze and prepare schedules, reports and statements regarding municipal operations. * Interpret and apply City regulations and procedures as applicable to billing, fees and collections. * Work independently with minimal supervision. * Work any shift, including weekends and holidays is mandatory for some assignments. * Perform specialized technical work involving independent judgment. * Type at a speed of not less than 35 net words per minute. * Perform mathematic calculations. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain effective working relationships with those contacted in the course of work. * Perform concurrently multiple complex customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of progressively responsible journey-level experience performing customer service work responding to customer complaints and inquiries in a public service operation. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran's credit can be found in the Civil Service Board rules under rule 4.9C. * Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: * Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. * A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Customer Service Specialist examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at **************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************

The selected candidate will assist with providing Trihydro's clients and customers with effective, responsive, and safe stormwater compliance solutions. If you know Stormwater Management and you are familiar with the Best Management Practices utilized to protect water quality, and have an attention to detail, we encourage you to apply! This full-time position requires approximately 40-45 hours per week and involves a blend of project management, strong communication skills, technical writing, reporting, and problem-solving abilities. If you thrive in a fast-paced, collaborative environment, this opportunity is ideal for you. Key Responsibilities: Design and manage stormwater BMP and restoration projects throughout Northern California. Direct and manage staff and sub-contractors Work closely with utility, private and industrial clients. SWPPP development and technical review Best Management Practices (BMP) design. Monitor project progress and take corrective action as needed. Ensure project deliverables are met on time and within budget. Lead, mentor, and manage project teams, assign tasks, and monitor progress. Support client stewardship and business development activities. Qualifications: Professional stormwater licensure preferred (e.g., QSD/QSP/QISP). Experience with developing and implementing SWPPPs under the California Construction General Permit, Industrial and/or Municipal stormwater permits. Experience with fire response and restoration (preferred). Construction Management and/or Project Management experience. Capable of performing limited field work (site assessments) along with writing, problem-solving skills and a commitment to producing high-quality deliverables. A minimum 5 years of relevant experience. A clean driving record. A demonstrated commitment to safe work practices. Written and oral communication skills with the ability to communicate effectively with clients, construction crews and project team members. Initiative and motivation, with an emphasis on completing high quality project deliverables on schedule. Dependability, with the ability to work independently or in a team environment. Ability to travel within Northern California. What We Offer: Industry-leading 401(k) retirement plan, including a 6% discretionary match. Paid time off including vacation, flex, sick, paid family medical leave, and holiday pay. Comprehensive health insurance program (medical, dental, vision, and prescription). Opportunities for professional development and career growth. A collaborative and inclusive work environment. Mentoring and opportunities for professional advancement. Best-in-class safety culture. The salary information shown below is a general guideline ONLY. Salaries are based on candidates' experience and qualifications, as well as market and business considerations. Summary pay range: $80,000 - $110,000 This position will remain open until a qualified candidate has been selected. Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.

Job DescriptionDepartment: Member Relations and Awards Reports to: Director, Member Relations and Awards Job Type: Full-time - Regular Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles - 8949 Wilshire Summary/Objective: The Specialist, Member Relations, Global Outreach, and Awards Administration supports the Academy's membership and awards processes within the Animation, Documentary, Makeup & Hairstyling, and Short Films branches. This role manages and facilitates Academy rules and eligibility, submission processes for various categories, and provides logistical and administrative support throughout the awards season and Academy membership. Essential Functions of the Job: Support the Director, Member Relations and Awards by managing and facilitating the delivery of required film submission materials for the Animation, Documentary, Makeup & Hairstyling, and Short Film categories. Help with member voting eligibility and viewing assignments for the Animation, Documentary, and Short Film categories. Assist with overall rules and eligibility questions, including but not limited to General Entry and Best Picture. Facilitate the Oscar Qualifying Festival lists and the Short Films Qualifying Festival Selection Committee. Provide logistical support, including Branch Executive Committee meetings, Executive Committee meetings, Task Force meetings, screenings, and public events. Review, proofread, and edit a variety of documents for accuracy, proper formatting, and spelling to ensure consistent output. Collaborate and assist in producing the Oscars Season programming at the Academy Museum. Other duties and special projects as assigned by the Senior Director of Member Relations and Awards. Required Competencies: A bachelor's degree in arts, film media, or a related field is required. 3-5 years of knowledge and professional experience in the awards and/or entertainment industry. Excellent written communication skills and experience drafting email correspondence. Experience in organizing and planning live events. Demonstrate high-level knowledge of key film industry players, films, and trends. Able to work and meet deadlines under pressure and handle multiple ongoing projects at once. Must be able to learn and work with technical programs and troubleshoot. Demonstrated ability to influence, build relationships, and deliver results in a complex, cross-functional organization. Night and weekend work will be required. Physical Demands: Work events in person. Work Environment: Events may be noisy and crowded. Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture. Hybrid Requirement: All Academy positions require a minimum of 2 days per week of in-person work at an Academy Location. Exceptions: Positions requiring daily in-person presence (ex., Front-line staff, staff who need to deal with materials on-site, etc.) and medical and religious accommodations approved by the Office of People & Culture. Compensation: The expected base salary range for this role is $25.00 - $26.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.) Benefits: Comprehensive medical, dental, and vision coverage. 15 days of PTO, plus company-paid holidays. Additional time off including summer hours, winter hours, and a cultural floating holiday. Paid sick leave. Paid parental leave. 401k retirement plan with a company match Clean Air Commuter Program Employee Assistance Program through CompPsych Guidance Resources. Wellness benefits through Cigna Healthcare. Free access to 16,000+ online courses through LinkedIn Learning Free Academy membership screenings Free tickets and screenings at the Academy Museum Employee discounts through LifeMart and Working Advantage #LI-DNI Powered by JazzHR QAcjdXThPy

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our San Leandro, CA office. This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams-ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity. This position reports to the Technical Services Manager. This role is onsite and is based out of our (Insert Location) office. Essential responsibilities: Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes Provide Quality Control by contacting customers, post-service, to conduct surveys Attend all sales meetings and other necessary meetings Provide technical support to Inside and Outside Sales representatives and customers Assist with the approval of OSS, lab pack, and other job folders Order and maintain inventory of office supplies Track some office budgetary items All other duties as assigned Basic qualifications: Bachelors degree in Environmental Science or industry related experience Ability to work as a team player Determination/eagerness to learn about the environmental health & safety field Creativity in solving unique problems Leadership experience/potential Strong communication, analytical, technical, and organizational skills Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint) Must be eligible to work in the United States without future sponsorship Must have a reliable form of transportation #LI-Onsite #LI-NF1 Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Pay Range$32-$32 USD

Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages + Commission Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Communicate and build relationships with customers, clients, and Centers of Influence Generate revenue through effective consultative and objective to objective marketing Build, maintain and service a ‘top 25 client' list and provide lunch and learns and promote continued education courses. Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business. Understanding, adhering to and promoting safety and guidelines while in the office and traveling Building brand awareness, promoting the ‘One Team' culture and having a genuine willingness to make a difference in your community through service. Qualifications: Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message'. Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business. Comfortable with setting and running appointments, educational classes and community events in a group setting Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting. Flexible work from home options available. “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Salary Range: (Min.) - $10.00 (Mid.) - (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Service Representative I is responsible for a successful completion of the Member Services training program and continues to gain strong knowledge of Medi-Cal and Personal Assistance Services Council (PASC) managed care product lines. The Customer Solution Center Service Representative I handles first level calls involving member eligibility verification, general program and administration questions, benefits and services, member requests for I.D. cards and Primary Care Provider (PCP) changes, and triage of calls to appropriate units or outside entities. Duties Answers incoming first level calls from members, potential members, providers and advocates. Handles and resolves member issues, assists members in connecting with internal units or external parties such as Plan Partners, Primary Care Physician (PCP) offices, pharmacists, etc. Provides essential information to members regarding access to care issues, coordination of care issues, benefits, Evidence of Coverage (EOC), Member Handbook, etc. Assists providers in using the Interactive Voice Response (IVR) web portal and verifying member eligibility. Documents all calls via the member data base system, QMEIS. Ensures department compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations relating to protection of personal history information. Troubleshoots and directs calls to the appropriate departments or outside entities. (75%) Supports robocall and ad-hoc member outreach activities as determined by business need. (15%) Perform other duties as assigned. (10%) Duties Continued Education Required High School Diploma/or High School Equivalency Certificate Education Preferred Experience Required: At least 6 months of customer service call center experience. Data entry experience with ability to type a minimum of 40 words per minute. Preferred: Managed care or health plan experience. Skills Required: Ability to answer a high volume of calls. Knowledge of medical terminology. Must be a strong team player, punctual, and has excellent attendance record. Good understanding of service to the disadvantaged population, seniors and or people with chronic conditions or disabilities. Must be a quick learner, excellent team player and customer service oriented. Preferred: Bilingual in one of L.A. Care Health Plan's threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese. Licenses/Certifications Required Licenses/Certifications Preferred Required Training Physical Requirements Light Additional Information L.A. Care Health Plan Call Center is available 24 hours a day, 7 days a week, including holidays. Call Center work shifts are assigned based on business need and may include, but not be limited to, evenings, weekends and holidays. Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. L.A. Care offers a wide range of benefits including * Paid Time Off (PTO) * Tuition Reimbursement * Retirement Plans * Medical, Dental and Vision * Wellness Program * Volunteer Time Off (VTO) Nearest Major Market: Los Angeles Job Segment: Call Center Representative, Customer Service Representative, Data Entry, Call Center, Customer Service, Administrative

Founded over 40 years ago, American Leak Detection is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners, restoration specialists, and municipalities. American Leak Detection is looking for a proactive, service-oriented worker with a positive attitude to join our team as a Data Entry/Customer Service Representative (CSR). Great candidates will be a seamless liaison between customers and our service technicians. Must meet all assignment deadlines and have a desire for growth within the company. Duties include: Answer incoming customer calls Provide service information Confirm recommendations and estimate appropriate services Schedule appointments Transcribe technician field reports Follow all state and code requirements Bring attention to any procedure/policy failures and/or corrections Required Qualifications: Accurately type 40 WPM Exceptional Customer Service Skills Professional Phone Manner Ability to multitask in a fast-paced, high-call environment Excellent grammar, spelling and punctuation Must be able to pass a criminal background check Preferred Qualifications: Phone-related customer service experience Desired Qualifications: Bilingual a plus (Spanish) Relevant Work Experience: 1+ year preferred, not required. Education Level: High School or equivalent Salary/Wage: Starting pay $20+, negotiable with experience Benefits: Paid vacation, paid holidays, 401K matching, health insurance, paid training Start a career today with American Leak Detection!

Job Description Founded over 40 years ago, American Leak Detection is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners, restoration specialists, and municipalities. American Leak Detection is looking for a proactive, service-oriented worker with a positive attitude to join our team as a Data Entry/Customer Service Representative (CSR). Great candidates will be a seamless liaison between customers and our service technicians. Must meet all assignment deadlines and have a desire for growth within the company. Duties include: Answer incoming customer calls Provide service information Confirm recommendations and estimate appropriate services Schedule appointments Transcribe technician field reports Follow all state and code requirements Bring attention to any procedure/policy failures and/or corrections Required Qualifications: Accurately type 40 WPM Exceptional Customer Service Skills Professional Phone Manner Ability to multitask in a fast-paced, high-call environment Excellent grammar, spelling and punctuation Must be able to pass a criminal background check Preferred Qualifications: Phone-related customer service experience Desired Qualifications: Bilingual a plus (Spanish) Relevant Work Experience: 1+ year preferred, not required. Education Level: High School or equivalent Salary/Wage: Starting pay $20+, negotiable with experience Benefits: Paid vacation, paid holidays, 401K matching, health insurance, paid training Start a career today with American Leak Detection!

The City of Oxnard's Finance Department, Billing and Licensing Division, is seeking two Customer Service Accounting Technicians with strong customer service, technical, and leadership skills to join our Customer Service Team. One will specialize in Utility Billing area and the other in Business Licensing area. The ideal candidates will have strong customer service, technical, analytical, and leadership skills, knowledge of standard office practice and procedures, be able to thrive in a fast-paced environment, and be able to communicate information clearly and concisely with a wide range of individuals. These positions will be responsible for handling more complex or sensitive customer service problems and customer interactions by phone, via email, and in person, and will be responsible for handling more complicated customer inquiries, producing analytical reports about customer accounts, and performing various tasks and assignments to support their supervisors and the Division head. WHAT OUR TEAM DOES: The Billing and Licensing Division provides, receives, and keeps safe all funds received by the City. The Customer Service Team provides information and solution-based actions for Oxnard residential and business customers on the entire spectrum of the City of Oxnard's Utility Billing and Business Licensing functions, including water, wastewater, trash collection, business tax, business permits, and collection of payments. WHAT YOU'LL DO: * Researching, responding to, and resolving customer concerns, inquiries, requests, and complaints related to Utility Billing or Business Licensing in person, by phone, and via email. * Handling more complex customer relations situations involving upset and dissatisfied customers, demonstrating a high degree of sensitivity, proper use of sound judgment, calm and professional demeanor; responding and monitoring staff responses to correspondence and telephone calls with customers; training and performing team lead responsibilities over junior staff. * Overseeing and performing more complex tasks assigned by the supervisor relating to either the Utility Billing area or Business Licensing area. Such tasks include reviewing customer account transaction reports and auditing adjustments to customer accounts, contacting customers regarding delinquent accounts, monitoring delinquent accounts and write-off accounts according to the City codes. * Explaining the City's ordinances and code to customers in person, via email, and by telephone, leading and training junior staff, arranging staff's break and lunch schedule to ensure adequate coverage for the front counters. * Coordinating activities, procedures, and processes with other City departments and divisions and other government agencies to promote collaboration and ensure effective operations across functions. * Producing and updating relevant reports, verifying required documentation, maintaining proper records, and assisting information gathering for the annual external audit. * Researching and assembling information from a variety of sources for preparation of records and reports, making arithmetic and statistical calculations, organizing and maintaining office files, providing analytical reports and comparisons about customer accounts and revenue collection, and recommending organizational, procedural, and other changes to improve quality of customer service and efficiency of operations. * Taking ownership and accountability in performing other assigned responsibilities from the supervisor and the division head. Payroll/Classification Title: Administrative Services Specialist, Senior DISTINGUISHING CHARACTERISTICS: This classification is distinguished from the Administrative Services Specialist in that it serves as a subject matter expert in providing specialized paraprofessional functional/program support and may serve as a lead worker or directly supervise the work of others. SUPERVISION EXERCISED / SUPERVISION RECEIVED: May serve as a lead worker, assigning work and monitoring work completion. Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines. WORK SCHEDULE: The normal work week is Monday through Thursday 8:00 am to 6:00 pm and alternating Fridays 8:00am to 5:00pm. Depending on the area of assignment staff may be assigned to a shift that is outside the standard work hours. This position may be required to be available for additional hours in response to peaks in workloads and changes in department/division needs. The standard work environment varies depending on assignment but is typically either primarily in an office setting. The City does not offer hybrid or remote work. This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department. * Provides specialized management service support in assigned functional area or program; coordinates, reviews and oversees related work and program activities; may work as a liaison with contracted vendors supporting functional programs. May serve as a lead worker assigning and monitoring work completion. * Receives and responds to internal and external customer inquiries. Researches, analyzes, troubleshoots, and provides information and support related to functional area or program assignment. * Coordinates, monitors and responds to complex information and record requests; researches related data and information; explains and interprets information related to processes and procedures. * Prepares, maintains and updates system information, databases, tracking systems, logs, correspondence, and/or other related documents; oversees and provides for the maintenance of files, records, data and functional/program documentation. * Performs other duties of a similar nature and level as assigned. EDUCATION AND EXPERIENCE: * High School Diploma or GED and four (4) years of related experience, including two (2) years paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment; OR * Associate's degree (or 60 units) in a related field such as business administration, and two (2) years of paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment NOTE: To qualify for the educational incentive benefit, candidates must possess a degree level of Bachelor's or above. OTHER REQUIREMENTS: * Must be able to effectively communicate in English, both orally and in writing. * Bilingual in English and Spanish is highly desired. APPLICATION PROCESS: * Submit NEOGOV/Government Jobs on-line application. * Complete and submit responses to the supplemental questions, if required. * Upload resume, cover letter, proof of degree (transcript), or other requested documents. Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application. The list of qualified candidates established from this recruitment may be used to fill other full-time, part-time, and temporary assignments. There are currently two (2) full-time vacancies within the Billing and Licensing Division. Selected candidate(s) must pass a thorough background investigation. UNION MEMBERSHIP: Positions in this classification are represented by the Service Employees International Union (SEIU). NOTE: For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work. Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions. Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis. This position requires a 12 month probationary period. Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them. EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation. REASONABLE ACCOMMODATION: The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required. LEGAL REQUIREMENT: On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. ************ dhs.gov/e-verify If you have any questions regarding this recruitment, please contact Vivian Morales at *************************. NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

The City of Oxnard's Public Works Department is seeking a temporary/extra help Customer Service Representative with strong technical and customer service skills to be part of the Environmental Resources team. This individual must have knowledge of standard office practices and procedures and be able to communicate information clearly and concisely to a wide range of individuals. This position will work at the Scale House and Buy Back Center, which entails handling cashiering duties, entering customer ticket transactions into the computer, and completing daily cash balances. The incumbent will work in the scale house and recycling center; operate cash registers, computers, and weigh scales; perform point of sale transactions, and inspect and sort California Redemption Value (CRV) beverage containers redeemed by customers. Extra Help positions are not expected to last more than 960 hours. NOTE: This recruitment is to establish an eligibility list that will be used to fill Extra Help/Temporary positions as needed throughout the City of Oxnard. WHAT YOU'LL DO: * Work outdoors at the Waste Transfer Station and Recycling Center * Handle cashiering duties; enter ticket transactions into the computer, and complete cash balances daily * Operate truck scales and other mass/weight measuring devices * Inspect and sort California Redemption Value (CRV) beverage containers redeemed by customers * Sort CRV beverage containers including lifting and emptying receptacles * Accept, sort, and store recyclable household hazardous waste * Perform a variety of routine to complex service functions including distributing information to the public regarding solid waste, recycling, green waste, food waste and hazardous waste * Create and maintain a variety of logs and other records * Various cleaning, sweeping, dusting, and spill clean up * Possess excellent customer service skills in interacting with customers * Assist the public with a relentless commitment to serve the public works customer towards solutions, answering questions or tracking down the right public works staffer to provide accurate information Payroll/Classification Title: Administrative Services Technician, Senior SUPERVISION EXERCISED / SUPERVISION RECEIVED: Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines. DISTINGUISHING CHARACTERISTICS: This classification is distinguished from the Administrative Services Technician in that it performs more advanced processing of transactions and performs basic research, verification and reconciliation of accounts, data and/or other information related to assignment area. WORK SCHEDULE: The normal work week is Tuesday through Saturday, 8:00 AM to 3:30 PM. This position may be required to work additional hours in response to peaks in workloads and changes in department needs. This position is governed by overtime provisions of the federal Fair Labor Standards Act and is eligible for overtime pay. PLEASE NOTE: Extra-Help positions are not expected to last more than 960 hours. Under the terms of the City's benefits plan and policies, this position is not eligible for benefits due to the short duration of employment. In this position, employment with the City of Oxnard is at will, and those selected for temporary placement retain the option, as does the City of Oxnard, to end employment at any time, with or without notice and with or without cause. SPECIAL NOTE: This position requires the ability to work outdoors and the use of Personal Protective Equipment (PPE). The City supplies the uniforms which include steel-toed shoes and the occasional use of a hard hat. This position requires lifting and emptying receptacles of beverage containers on a regular basis while working at the BuyBack Center. Receptacles weigh from 10 pounds to 40 pounds with an average weighted receptacle being 20 pounds. This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department. * Provides internal and external customer service and support; responds to inquiries, complaints and requests for information; performs basic research and gathers required information; and/or refers customers to appropriate resource for more complex requests. * Processes transactions which may include: purchase order/invoice processing; resource requests; processing timesheets; fees/payment processing; account reconciliations; and applications processing. * Enters, reviews, updates, verifies, tracks and/or maintains system data, files, documentation and records related to assignment area; runs and produces routine reports; performs calculations and verifies data. * Prepares, issues and/or distributes correspondence, notices, permits, licenses, forms, documents, reports and/or other records. * Monitors required supplies and equipment maintenance needs; initiates purchase or service requests. * Performs other duties of a similar nature and level as assigned. POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE: Positions assigned to customer service may be responsible for: * Performing front-line customer service, public assistance and revenue processing; * Responding to questions and providing standard information to internal and external customers; * Evaluating and routing requests; * Processing revenue transactions according to standard policies and procedures; * Responding to phone calls and emails; * Researching customer questions or account inquiries; * Collecting, processing and reconciling payments; * Preparing deposits; * Assisting with audits and cash balancing; * Setting up or canceling accounts; * Providing procedural information to customers; * Printing out bills; * Entering data and producing standard reports; * Operating equipment such as a cash register and remittance processor. The following are the minimum qualifications necessary for entry into the classification: EDUCATION: * High School Diploma or GED EXPERIENCE: * Two (2) years of related experience Extra help employees are "at-will" and are not provided any benefits other than those required by state or federal law. APPLICATION PROCESS: Submit NEOGOV/Government Jobs on-line application. Complete and submit responses to the supplemental questions, if required. Upload resume, cover letter, proof of degree (transcript), or other requested documents. Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application. The list of qualified candidates established from this recruitment may be used to fill other full-time, part-time, and temporary assignments. Selected candidate(s) must pass a thorough background investigation. NOTE: For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work. Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions. Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis. This position requires a 12 month probationary period. Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them. EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation. REASONABLE ACCOMMODATION: The City of Oxnard makes reasonable accommodation for the disabled. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required. LEGAL REQUIREMENT: On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. ************ dhs.gov/e-verify If you have any questions regarding this recruitment, please contact Annnette Adams @ ************************ NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

* THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER Join the City of Hemet Public Works as a Customer Service Representative! Are you passionate about helping others and creating positive experiences? The City of Hemet is seeking a dedicated and service-focused Customer Service Representative to join our team. In this vital role, you will be the first point of contact for our community-providing friendly assistance, answering inquiries, and ensuring residents feel supported and valued. We are looking for individuals who thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering exceptional customer care. If you're a strong communicator, a team player, and committed to serving the public with professionalism and empathy, we want to hear from you! Come make a meaningful impact in a growing city that values innovation, integrity, and outstanding service. Apply today and help us continue building a community we're proud to call home! The applications will be used to establish an eligibility list for a one-year period. All vacancies will be filled from the eligibility list. A completed application and copy of your Grade I Water Distribution certificate must be submitted to be considered for this position. A resume is optional but desirable. All required materials must be submitted as attachments to the on-line application. THE POSITION: Under general supervision, incumbent performs a full-range of duties associated with the provision of metered services to customers, including water meter reading, setting, repairing, and testing. Incumbent provides customer service to residential and commercial water users; performs service turn-on and shut-off activities; and performs other related duties as required. This is an outstanding opportunity for an energetic and experienced professional. The ideal candidate will be detailed oriented, committed to best practices, and ready to join a dynamic, professional team committed to providing excellent customer services. Duties may include, but are not limited to, the following: * Reads meters manually or operates an electronic radio receiver in order to down load readings for billing purposes; performs reading activities on a scheduled route basis; investigates customer complaints and unusual reads involving high usage/billing; re-reads meters as necessary; delivers pink tags for delinquent billings; carries out work orders involving water turn-ons and shut-offs. * Installs, tests, maintains and repairs water meters; maintains radio read meters; places repair bands on leaking meters; replaces meter boxes and lids; trims shrubbery that interferes with access to the meters. * Operates light duty vehicles and other power and hand equipment used in the installation, maintenance, repair and reading of water meters; maintains and cleans assigned equipment; inspects tools and equipment for safety and mechanical defects. * Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties; may operate a dump truck; may provide training to less experienced staff; responds to questions and concerns from the general public; provides customer service and information as is appropriate and resolves public service complaints. * Prepares and maintains a variety of written reports and computerized records; reads maps and route schedules. * May assist in the repair and maintenance of water production and distribution lines and facilities, including water services as well as other municipal facilities. * Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff and the public. KNOWLEDGE Methods and procedures for troubleshooting, installing, testing and replacing water meters; procedures for water utility billing; methods and techniques of reading water meters, including remote monitoring; practices for underground facilities and landscape maintenance; local utility laws, codes and regulations; tactful and courteous methods of dealing with the public; safety requirements for operation of trucks and other equipment; methods and techniques of scheduling work assignments; standard office procedures, practices and equipment; modern office equipment, including a computer and applicable software; methods and techniques for record keeping and report preparation and writing; proper English, spelling and grammar; occupational hazards and standard safety practices. ABILITY Perform maintenance, repair and installation on water meters and water production facilities; maintain accurate and up-to-date records; understand and carry out oral and written instructions; respond to public inquiries, requests for service and complaints in a tactful and courteous manner; independently work in the field performing utility service duties; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships. SKILL Operate an office computer and a variety of computer software applications and electronic radio receiving equipment; safely and effectively operate a variety of equipment and tools used in water system maintenance and repair. MINIMUM QUALIFICATIONS Education and/or Experience Any combination of education and experience that has provided the knowledge, skills, and abilities necessary for a Customer Service Representative. A typical way of obtaining the required qualifications is to possess the equivalent of three years of experience in water utilities maintenance and installation, and a high school diploma or equivalent. CERTIFICATION/LICENSE * Possession of, or ability to obtain, an appropriate level California driver's license. * Possession of a Grade I Water Distribution certificate issued by the State Water Resources Control Board. REQUIRED ATTACHMENT MATERIALS: * Grade I Water Distribution Certificate issued by the California State Water Resources Control Board * All required documents MUST be submitted with application to be considered. PLEASE NOTE: IT IS YOUR RESPONSIBILITY TO KEEP ALL CERTIFICATES CURRENT THROUGH THE ENTIRE SELECTION PROCESS. IF AT ANY TIME DURING THE SELECTION PROCESS YOUR CERTIFICATES EXPIRE, YOUR APPLICATION WILL BE DISQUALIFIED. WORKING CONDITIONS Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, carry, and push tools, equipment and supplies weighing 25 pounds or more is also required. Additionally, the incumbent in this outdoor position works in all weather conditions, including wet, hot, and cold. The incumbent may use chemicals and lubricants, which may expose the employee to fumes, dust, and air contaminants. Incumbents may be exposed to mechanical, electrical, and biological hazards. The nature of the work also requires the incumbent to climb ladders, work at heights over 10 feet, work in confined spaces, use power and noise producing tools and equipment, drive motorized vehicles and heavy equipment, and work in heavy vehicle traffic conditions. The incumbent may be required to respond to after hours emergency call-outs. Environment The employee generally works indoors as well as outdoors in all weather conditions, including wet, hot and cold. The nature of the work also requires the incumbent to drive motorized vehicles. Selection Process All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process may include any combination of a written exam, oral board interview, and/or skills assessment to further evaluate job-related qualifications. Candidates who successfully complete the selection process will be placed on an eligibility list which will remain valid for a minimum of six months. Note: Prospective employees will undergo, and must successfully pass, a background reference check (including fingerprinting) and a medical examination. Drug screening may be required. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE. THE PROVISIONS IN THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.

YOU ENJOY helping customers. You're upbeat, organized and a self-starter able to work in a dynamic environment with limited oversight. You thrive in fast-paced, busy work environments. You expertly juggle numerous tasks while keeping the big picture in mind. Your colleagues revel at your ability to think through the tiniest of details. You're always taking note because nothing slips through the cracks. You're rarely caught without a smile on your face. You enjoy supporting team members and build relationships quickly. You take pride in creating an organized office environment. The mission of American Leak Detection is to find leaks in a manner that is non-invasive, efficient, and environmentally sound. We will give prompt, professional, and courteous service to all customers while providing the best leak detection services in the world. Full-time, benefits, medical, paid time off, 401(k) Compensation commensurate with experience Customer Service Representative Job functions include: Answering calls from customers including homeowners, insurance adjusters, management companies, plumbers, contractors, and commercial businesses. Describing our leak detection services, preparing work orders, schedule and dispatch technicians, relay work orders, messages, and information to and from technicians. Data Entry. Organizing and filing daily electronic paperwork. Manage multiple tasks and handle high-stress situations. Complete assignments by a deadline. Customer Service Representative Qualifications: Ability to deal with high call volume, take notes and record information accurately such as customer's name, address, service needs, etc. Strong Customer Service skills: Your voice tone is friendly, confident, and reassuring. Honesty in communication is required. Language Skills: Applicant must have the ability to write business correspondence and procedure manuals with excellent grammar, punctuation, and spelling; and the ability to effectively present information and respond to questions from team members, clients, customers, and the general public. Mathematical Skills: Applicant must have the ability to calculate figures and amounts, such as discounts and percentages, and have the ability to apply basic math concepts. If you apply for this position put code number 16 after your name on your resume. Experience working with maps and knowledge of our geographical service area. Pride in accuracy and fastidious attention to detail. Strong computer skills, including Word, Excel, and other software programs. Type 40 WPM. Must Pass Background and Drug Screening prior to employment.

To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff.- Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. * Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. * Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. * Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. * Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. * Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. * Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. * Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. * Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. * Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. * Perform notary services. * Assist in the training of other employees. * Provides exceptional customer service to those contacted in the course of work. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual.Knowledge of: * English usage, spelling, grammar, and punctuation. * Proper public and telephone contact practices. * Basic financial record keeping procedures and methods. * Methods and equipment used in processing payment and other fees. * Modern office practices, procedures and equipment, including filing systems. * Basic mathematical principles and procedures. * Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. * Computer operations, including computer software applications and other specialized business applications. * Organization, procedures and operating details of City department to which assigned. Skills in: * Computer keyboard, typewriter and 10-key calculator. * Working as part of a team. * Phone skills and diplomacy. * Computer and Internet searches. Ability to: * Exercise tact, judgment and patience in dealing with the public, staff and client departments. * Be flexible with changes in policies and procedures * Work under pressure. * Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. * Interpret and apply City regulations and procedures as applicable to billing, fees and collections. * Learn the organization, procedure and operation details of the City. * Use a variety of business software applications in order to complete assigned duties in a timely manner. * Use good judgment in the application of City policies, regulations and procedures. * Work any shift, including weekends and holidays is mandatory for some assignments. * Maintain appropriate records and reports. * Type at a speed of not less than 35 net words per minute. * Perform mathematic calculations. * Understand and follow oral and written instructions. * Work with minimal supervision. * Speak clearly and concisely. * Perform notary services. * Work with a diverse group. * Establish and maintain effective working relationships with those contacted in the course of work. * Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran's credit can be found in the Civil Service Board rules under rule 4.9C. * Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: * Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. * A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at **************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************

Triumvirate Environmental, one of North America's largest environmental services firms, is seeking a self-motivated, driven, mid-level Outbound Sales Representative for our San Leandro, CA office. As an Outbound Sales Representative at Triumvirate, you will have the opportunity to work closely with the best and the brightest, learning about our business and industry, how to sell our services consultatively, and how to meet the expectations of our external and internal customers. This is a sales position at Triumvirate Environmental with the exciting potential to progress to other sales roles. At Triumvirate, we don't just promise growth opportunity; we actively create it through our unwavering commitment to employee training and mentoring. We believe in investing in our employees and helping them reach their full potential, ensuring they feel supported and valued in their career journey. This commitment to your professional development is a cornerstone of our company culture. At Triumvirate, we don't just provide leading institutions in the education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. We strive to WOW both our employees and our customers. Our unique culture, which fosters growth, development, education, and creativity, sets us apart. This is a culture that you'll be excited to be a part of. This position is hybrid and based out of our San Leandro, CA office and reports to the Director of Sales. Job Description: This role's main responsibility is to prospect new business and generate leads through cold calling and other means of outreach. The goal is to open a door, qualify a need, and set up follow-up meetings for our Business Development team. The ideal candidate will have a proven track record in outbound sales, exceptional communication skills, and the ability to thrive in a fast-paced environment. Primary Responsibility: Make cold calls, qualify a need, and secure a follow-up meeting for a designated Business Development team member based on the prospects' problems you uncovered while using a consultative sales approach. Essential Responsibilities: Assist the Sales Team: Develop prospect lists that fit into each region's goals and service capabilities. Collaborate with the Business Development team to qualify prospect needs, schedule appointments, open new doors, and develop opportunities to attract revenue to the company. Consultative Selling: Discover compelling reasons to buy, find pains, and learn to challenge prospects to think differently about their current business model. Master the questions during these calls that uncover potential consequences for a prospect not fixing a potential problem. Deeply understand prospects' goals and the problems they are trying to solve. Understand our industry and how it relates to our service niches. Understand how the different job roles, within each industry and type of company we are hunting, overlap with the solutions we provide. Lead Generation and Management: Develop opportunities to help grow Triumvirate's book of business by focusing on small to large prospects based on niches and regional needs. Utilize Triumvirates Sales engagement tools to leverage a large prospect list. Utilize various forms of communication (cold calls, email campaigns, social media, marketing) to open new doors. Manage leads by setting appointments, following up, and tracking progress using CRM software. Prospecting and Data Management: Conduct prospect research, data entry, cold calls, emails, and networking to refine prospecting abilities. Use CRM software to manage sales activities and provide regular reports on sales activities and results to management. Interdepartmental Collaboration: Crosstrain throughout different departments at Triumvirate to understand the business model, services, and solutions. Collaborate with internal departments to ensure seamless service delivery and quality control. Attending or lead key account management meetings with internal staff and external customers to understand each region's WOW-level service. Pricing, Invoicing and Financial Management: Develop an understanding of the costs associated with each line of service, our invoicing process and profit margins. Leadership and Mentorship: Act as an outspoken leader, contributing to building new accounts through the current assigned/co-assigned prospects. Develop communication, delegation, and selling skills through the Business Development Advancement Program. Health and Safety: Be involved with and aware of health and safety protocols that impact our external onsite employees. This will help you identify whether a prospect might not be a good fit for Triumvirate. Customer Relationship Management: Quickly establish relationships with prospects and new clients. Build and maintain relationships with potential clients and colleagues. Demonstrate superior customer service skills with the ability to work independently and as part of a team. Requirements: BS/BA in Business, Sales, Marketing, environmental, or similar with a desire for a sales-related career. 2+ years of experience and understanding of the consultative sales process from prior training attendance and/or studying the subject through reading and research. Knowledge of RCRA, DOT, and OSHA regulations a plus. Experience using CRM, sales campaigns, and prospecting cadence to open new doors. Leadership experience and willingness to mentor and coach employees. Great listening skills and the ability to interact effectively with all levels of personnel and various personalities. Excellent communicator who can keep track of many projects and is proactive about follow-up on progress. Able to quickly adapt to change and shift gears frequently. Self-starter who takes initiative and likes to work independently or as part of a team. Strong relationship-building skills. Ability to navigate their way around and be resourceful. Excellent verbal and written communication skills. Proficiency in MS Office Suite. Preferred requirements: Bilingual - English and Spanish #LI-Hybrid #LI-CD1 Besides Health, Dental, and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external training and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work we do in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is deeply committed to fostering a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We believe in respecting and including all individuals, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or ************. The requirements listed above represent the knowledge, skill, and ability required. To view our California Privacy Notice and Policy, click here. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Pay Range$75,000-$85,000 USD

Are you looking for an exciting career working on critical legislation to improve the education of the students of California? Consider the California Department of Education (CDE) and be part of the Legislative Affairs team. If you are interested in a challenging opportunity, you are encouraged to apply. The incumbent coordinates and collaborates with Legislative Representatives and analytical staff in the Legislative Affairs Office to facilitate the tracking of legislative activities and policy areas. The incumbent additionally monitors the legislative activity on assigned policy issues areas for the most difficult and complex pieces of proposed legislation affecting kindergarten through twelfth grade education each year; and serves as a liaison between the CDE and the Legislature, public education organizations, special interest groups, and other governmental entities on such legislation. The incumbent prepares critiques of summaries of assigned legislation for the Director of Government Affairs, other CDE administrators, the State Board of Education (SBE), and Legislative committees. Works with the Director of Government Affairs to develop the CDE's position on assigned legislation. The incumbent testifies before legislative committees on behalf of the CDE, makes presentations, and provides information and technical assistance to individual legislators and legislative staff upon request. The incumbent assists CDE in analyzing the most sensitive and complex proposed and enacted legislation and preparing for presentations before legislative committees, reviews bill analyses received by the Government Affairs Division from CDE administrators and, when necessary, develops resolutions to conflicts among analyses prepared by multiple program units. The incumbent informs Department administrators of new amendments on specific legislation and requests additional analysis on requests. Personal Leave Program 2025 Effective July 1, 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary range(s) shown on this job posting does not reflect the salary reduction. You will find additional information about the job in the Duty Statement. Working Conditions TELEWORK OPTION HYBRID This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule for eligible applicants residing in California. A hybrid telework schedule includes working remotely and working a minimum of 2 days per week in the office. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * LEGISLATIVE REPRESENTATIVE, DEPARTMENT OF EDUCATION Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501424 Position #(s): 174-310-5295-009 Working Title: Legislative Representative Classification: LEGISLATIVE REPRESENTATIVE, DEPARTMENT OF EDUCATION $8,661.00 - $9,777.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: Government Affairs Division Department Information The California Department of Education (CDE) oversees the state's diverse and dynamic public school system, which is responsible for the education of more than six million children and young adults in more than 10,000 schools with 295,000 teachers. The CDE and the State Superintendent of Public Instruction are responsible for enforcing education law and regulations; and for continuing to reform and improve public elementary school programs, secondary school programs, adult education, some preschool programs, and childcare programs. The CDE's mission is to provide a world-class education for all students, from early childhood to adulthood. The CDE serves our state by innovating and collaborating with educators, schools, parents, and community partners, preparing students to live, work, and thrive in a highly connected world. ********************** Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/31/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Education Human Resources Division-Mail In Attn: C&P PC 0300 / JC 501424 1430 N Street, Ste. 1802 Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Education Department of Education Drop-Off Attn: C&P PC 0300 / JC 501424 1430 N Street (Lobby Drop-Off Box) Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of "Statement of Qualifications, Your Name," be no more than 1 page, no smaller than 12-point font, and address the following: Please describe how your education, training, and/or experience makes you qualified for this position. For assistance in completing the SOQ, we encourage you to watch the following video: Work4CA: How to Write a Statement of Qualifications (SOQ) Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Knowledgeable in the trends in public education pertaining to issues which include early learning, preschool, K-12 and higher education. * Experience working in a legislative office, analyzing bills and researching legislative history. * Knowledgeable in the Legislative processes in order to advocate effectively on behalf of the California Department of Education (CDE) and State Superintendent of Public Instruction. * Ability to analyze legislation, including researching legislative and program history. * Knowledgeable in the provisions of Federal and State legislation and administrative regulations relating to general education, special education, compensatory education, and other related education. Benefits The State of California provides comprehensive benefits packages determined by the employee's bargaining unit. Some of these benefits include: * Medical benefits, including health, dental, and vision insurance * Paid holidays: 11 paid State holidays, 1 personal paid holiday, and 2 professional development days * 401(k) and 457(b) Plans (Savings Plus) * Employee Assistance Program * Commute Program More benefit information can be found on CalHR's website: Benefits Summary Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Erin Adkisson ************** ******************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Randi Thompson, EEO Officer ************** ****************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Application Instructions * How to Apply for state jobs: ************************************************************* * Electronic applications submitted through your CalCareer account are highly recommended. * DO NOT include any confidential information on any documents you submit for this job vacancy. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status. * Incomplete or late application packages will NOT be considered. * For experience to be considered, your STD 678 (state application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Applications that are submitted blank or with "see resume" in place of duties performed will be considered incomplete. * For civil service classifications, do not use working titles. * If you choose not to submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), use the revised 06/2024 version. * If you are using education to meet the minimum qualifications, you must submit a copy of your transcripts or diploma. Foreign transcripts must be accompanied by an academic credential evaluation. List of approved agencies: Foreign Transcript Evaluation (CL-635) * Please note that the CalCareer system will not allow you to make changes to your application once it is submitted. * Candidates who reside outside of the State of California may be admitted to the job interview but must provide proof of residence in California prior to being eligible for appointment. * For general information about getting a job with the state, please view the job series videos here: Work4CA:How to Get a State Job Series. Examination Information To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. Please note: A separate application is required for the examination and must be submitted to the address on the examination bulletin. The examination bulletin(s) may be viewed on the California Department of Education Web page at: Examinations Bulletins - Exams & Jobs (CDE Intranet) or at the link below: Legislative Representative: ******************************************************************************** Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

DEPARTMENT STATEMENT ABC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. ABC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join ABC and help us provide the highest level of service and public safety to the people of the State through licensing, education, and enforcement. SUMMARY Under general supervision, incumbents independently conduct the more complex/difficult licensing application investigations to investigate and analyze the background of applicants and the suitability of premises for licensure. Incumbents interpret and explain the provisions of laws, rules, and regulations of the Alcoholic Beverage Control Act. Incumbents perform field work that includes driving long distances in all types of weather and conditions; walking and surveying nearby residents, business, schools, and parks. Field work may be required after normal business hours. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. You will find additional information about the job in the Duty Statement. Working Conditions This position is required to report to the office daily. No telework option is available. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * LICENSING REPRESENTATIVE II, ABC * LICENSING REPRESENTATIVE I, ABC Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500669 Position #(s): 024-310-3065-002 Working Title: Licensing Representative II Classification: LICENSING REPRESENTATIVE II, ABC $5,092.00 - $6,935.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Shall Consider: LICENSING REPRESENTATIVE I, ABC $4,144.00 - $5,192.00 # of Positions: 1 Work Location: San Diego County Telework: In Office Job Type: Permanent, Full Time Facility: San Diego District Office Department Information Position is located at: San Diego District Office 8620 Spectrum Center Blvd., Suite 302 San Diego, CA 92123 To take the Licensing Representative II exam, click here. Department Website: ********************* Special Requirements Interested individuals shall submit a completed State Examination/Employment Application (STD Form 678) or Electronic State Employment Application (through CalCareers Account **************** and all other required documents as detailed in the job announcement. A copy of your unofficial transcripts must be included with your application when education is being used to meet the minimum qualifications. Official transcripts are not required at the time of application but may be requested if selected for background. Resumes will not be accepted in lieu of a completed application. Failure to follow these instructions may result in your application not being considered for the position. Only the required documents listed in the job announcement will be reviewed when screening candidates. A background investigation and fingerprinting are required before a candidate can be appointed to this position. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission. Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/14/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Alcoholic Beverage Control Headquarters Attn: Ginger Valdez 3927 Lennane Drive, Suite 100 Sacramento, CA 95834 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Alcoholic Beverage Control Headquarters Ginger Valdez 3927 Lennane Drive, Suite 100 Sacramento, CA 95834 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Ginger Valdez ************** ************************ Hiring Unit Contact: Rebekkah Epstein ************** *************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Angela Shaffer ************** ************************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Communicate and build relationships with customers, clients, and Centers of Influence Generate revenue through effective consultative and objective to objective marketing Build, maintain and service a ‘top 25 client' list and provide lunch and learns and promote continued education courses. Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business. Understanding, adhering to and promoting safety and guidelines while in the office and traveling Building brand awareness, promoting the ‘One Team' culture and having a genuine willingness to make a difference in your community through service. Qualifications: Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message'. Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business. Comfortable with setting and running appointments, educational classes and community events in a group setting Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting. Compensation: $45,000.00 - $55,000.00 per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Benefits: Bonus based on performance Flexible schedule Training & development Marketing Representative Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Communicate and build relationships with customers, clients, and Centers of Influence Generate revenue through effective consultative and objective to objective marketing Build, maintain and service a ‘top 25 client' list and provide lunch and learns and promote continued education courses. Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business. Understanding, adhering to and promoting safety and guidelines while in the office and traveling Building brand awareness, promoting the ‘One Team' culture and having a genuine willingness to make a difference in your community through service. Qualifications: Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message'. Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business. Comfortable with setting and running appointments, educational classes and community events in a group setting Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting. Compensation: $3,200.00 - $3,500.00 per month “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.