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Operations Associate jobs at L.L.Bean - 568 jobs

  • Finance & Operations Coordinator

    Oscar de La Renta 3.3company rating

    New York, NY jobs

    Oscar de la Renta is looking for a Finance & Operations Coordinator to own the PO-to-pay process for Cost of Goods (COGS) and Samples, drive 3-way match discipline, obtain invoice approvals, and coordinate with vendors. The candidate will sit on the Finance team and have close partnership with Design, Production, and Warehouse teams. Reporting to the Controller, this role will be in office Mon-Fri and based in our midtown Manhattan corporate office. Responsibilities 3-way match ownership (PO / Receipt / Invoice): Ensure accurate matching for all COGS invoices; resolve variances with Inventory and Production. PO lifecycle control: Track POs from issue to receipt; reconcile confirmations, ship dates, and invoices; initiate PO changes (e.g., SKU updates, quantity/price changes) and route for approval per policy. Samples PO creation: Create POs for Samples, ensuring proper coding (GL, cost center, project/season). Samples invoices: Collect approvals, validate back-up (packing lists, sample logs), and post timely each month. Discrepancy resolution: Investigate shortages/overages, returns, and SKU substitutions; coordinate debit/credit memos with vendors and Inventory; document root cause. Vendor communications: Serve as day-to-day AP contact for domestic and overseas factories; reconcile statements, request missing docs, and communicate remittance details. Data stewardship: Maintain item/SKU and vendor master attributes used for purchasing and matching. Compliance & controls: Follow approval matrices, segregation of duties, and documentation standards; retain files for audit; escalate exceptions. Ad hoc & continuous improvement: Build trackers/dashboards, pilot process improvements (e.g., vendor invoice portals, EDI), and support ad-hoc analysis. KPIs: Held to key metrics such as match rate and month-end close timing. Qualifications Education: Bachelor's degree in Business, Finance/Accounting, Supply Chain, or related field preferred (or equivalent experience). Experience: 2+ years in wholesale/production/sales operations/AP within fashion, luxury, or consumer goods; cross-functional work with vendors, operations, and retail partners preferred. Tools: Advanced Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting); experience with GCS A2000 a plus. Skills: Exceptional organization, collaboration, and time management; accurate multitasking; clear written and verbal communication (including with overseas vendors). Basic understanding of landed cost components (freight/duty) is a plus.
    $34k-47k yearly est. 4d ago
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  • Part-Time Operations Associate | Woodbury Common Outlets

    Burberry 4.5company rating

    New York jobs

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations. RESPONSIBILITIES Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback. Keeping back of house in a tidy manner compliant with Retail Operations and Standards. Quality control on all products at all times and reporting any issues to store lead Support aftersales process (alterations, repairs, personalisation) to elevate the client experience. Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties PERSONAL PROFILE Excellent organisational skills and meticulous attention to detail Excellent communication skills both verbal and in writing Intermediate computer skills in core Microsoft software Previous experience with SAP desirable Ability to work well in a team Ability to work in a busy team environment FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. • Expected base salary for the role will generally be between $18.00 and $19.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. • This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $18-19 hourly 49d ago
  • Part-Time Operations Associate | Woodbury Common Outlets (Central Valley, New York (US-NY), US)

    Burberry 4.5company rating

    New York jobs

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations. RESPONSIBILITIES Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback. Keeping back of house in a tidy manner compliant with Retail Operations and Standards. Quality control on all products at all times and reporting any issues to store lead Support aftersales process (alterations, repairs, personalisation) to elevate the client experience. Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties PERSONAL PROFILE Excellent organisational skills and meticulous attention to detail Excellent communication skills both verbal and in writing Intermediate computer skills in core Microsoft software Previous experience with SAP desirable Ability to work well in a team Ability to work in a busy team environment FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. * Expected base salary for the role will generally be between $18.00 and $19.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. * This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $18-19 hourly 13d ago
  • Operations Associate, Armani / Casa New York

    Armani 4.6company rating

    New York jobs

    Operations Associate | Armani / Casa As an associate with Giorgio Armani Corporation, you will be part of a diverse team, who you will work with to drive sales, support an excellent client experience, and ensure the showroom operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand, and knowledge of the luxury/retail business, with organizational skills to support the store will greatly influence the client and associate experience. The Operations/Sales Admin is the key person in every business, handling the day-to-day activities that ensure smooth, efficient business processes and functions. You will be responsible for providing dedicated support to the sales team and work with agility for business needs. The role requires exceptional time management skills, good communication abilities and an understanding of task tracking and project management approaches. Your daily presence in the showroom will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve the showroom business. To be successful in this role, you will operate with integrity, have a strong team mindset and be results driven. As a member of the team accountable for the back of house, you will be responsible for driving sales by ensuring a well-organized stock room and strong merchandise flow practices, markdown execution and stock accuracy. Our team mission is passionately conveying the vision of Giorgio Armani. QUALIFICATIONS & SKILLS Preferred retail experience in a similar position High School diploma/GED preferred Excellent communication (verbal and written) skills and demonstrated passion for working as a team Proficiency using technical resources for client outreach, such as, CRM, WeChat, etc. preferred While not required, Italian, Spanish, French, Mandarin, or other language skills are considered a strong asset Able to work a flexible schedule, including holidays, nights, and weekends The appointed candidate will be offered an hourly base of $22.00 an hour and the opportunity to bonus based on the achievement of store goals, with a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.
    $22 hourly 18d ago
  • Full Time Operations Associate

    Lilly Pulitzer 3.9company rating

    King of Prussia, PA jobs

    Job Type: Regular Brand Strategy Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”. Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming. Job Description About the Position The Operations Associate supports the Store Management team in the achievement of the store's goals by providing organization of shipping and receiving, inventory control, back-of-house maintenance, and related housekeeping activities. The Operations Associate is a key member of the store team and must be a professional detail-oriented person with a sense of urgency and motivation. A day in the life… All tasks involved with accurate daily operations of the stock room and processing of store merchandise to the selling floor and/or stock room, and all communication and documentation related to the stock coordination function. Ensure stockroom priorities are aligned with sales floor priorities. Build and implement a game plan to react appropriately to business opportunities and trends. Partner with management team on the implementation of monthly visual directives by ensuring that merchandise is received and processed in a timely manner and available for the sales floor and sales staff. Ensure markdowns are taken and that merchandise is properly packaged, ticketed, and logged following all processes and procedures. Ensure merchandise is safely stored and easily located for replenishment for the sales floor. Practice security measures that help deter theft, understand the procedures for handling transfers in or out, receiving new merchandise, and handling merchandise discrepancies. Contribute to positive employee relations through effective communication, teamwork and partnership with co-workers and the management team. Maintain the stockroom areas in a neat and orderly manner, and in keeping with the Company's Operational and Safety policies. Ensure standards of cleanliness, maintenance, and organization in stockroom and on selling floor. Qualifications for the Position High School diploma, preferred. 1 year of warehouse/shipping and receiving experience, preferred. Ability to lift and mobilize medium to large items, up to 100 lbs., while utilizing appropriate equipment and safety techniques Ability to operate and read scanning equipment for extended periods of time. Excellent attention to detail, follow-up, and organizational skills Strong planning and time-management skills, with demonstrated ability to handle multiple tasks simultaneously. Ability to effectively communicate with clients, colleagues, and management as well as strong and palpable “sense of urgency” for implementing courses of action. Ability to be on your feet and maneuver around the store during shift hours. A Little More to Know… This position is classified as a part-time OR full-time hourly, non-exempt position. You will be expected to work, on average, a 40-hour week. This position is eligible for overtime and standard company benefits. This position is based In-Store at our Lilly Pulitzer Retail Location. Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays. This position is expected to collaborate effectively with other individuals in alignment with our Core Values. This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook. This position is reviewed annually. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana , or any other characteristic protected by law. Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department. Please click here to review our Applicant Privacy Policy.
    $25k-32k yearly est. Auto-Apply 18d ago
  • Ice House Operations Associate

    The St. James 4.2company rating

    Springfield, VA jobs

    ICE HOUSE OPERATIONS ASSOCIATE Location: Springfield, VA About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. Primary Responsibilities: As part of the Ice House Operations Team, your primary job is to provide the best ice experience possible for our customers. Our ice sheets are expected to be the smoothest, most well maintained, and to provide the best on-ice experience for anyone that comes through our doors. The Ice House Operations Team is responsible for providing this experience through diligent maintenance and housekeeping along with prompt and accurate ice cuts throughout the day. You are also responsible for monitoring all compressor room equipment and maintaining all other ice maintenance equipment. Job Details (general overview): Resurface both ice sheets with Zamboni Ice Resurfacer at scheduled times and complete cuts in the ten-minute time period. Complete routine maintenance on both ice surfaces and all ice maintenance equipment Operate Zamboni Ice Edger; followed by light grooming on ice sheet Change propane tanks on Zamboni as needed Clean and maintain the Zamboni in immaculate condition; following all scheduled preventative maintenance tasks Perform weekly blade change service on Zamboni Fill out compressor system log sheet at scheduled intervals. Clean Dasher Board glass; remove puck marks Perform light janitorial duties through all locker rooms & Ice House spaces Must be willing to work in a cool temperature environment Assist with miscellaneous Facility services as needed Qualifications Must be at least 18 years old. Must possess current and valid Driver's License Must be available and flexible to work various hours during the week and weekend. Previous Ice Resurfacer and/or ice rink experience is preferred Must be able to lift-up to 75 pounds Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames, @thestj_sports, @thestjamesperfomanceclub @courtedspa ADDITIONAL INFORMATION The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.
    $25k-40k yearly est. 60d+ ago
  • Operations Associate, Springfield

    The St. James 4.2company rating

    Springfield, VA jobs

    Operations Associate Flagship - Springfield, VA Part-Time About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. Key Responsibilities: Assemble and deliver equipment to prepare venues for various sports practices, games, and events Strike and stow equipment in order to stage venues for incoming activities. Provide crowd control coverage, including gate control, ticket sales, participant administration, usher, and other event related duties. Provide game operations coverage, including clock operations, scorekeeper, safety monitor, and other sports game related duties. Maintain storage spaces to ensure areas are properly cleaned, maintained, and stocked. Monitor and ensure venue activities occur as scheduled, providing direction when needed. Maintain equipment inventory, including minor repairs and damage reporting when needed. Monitor and interact with digital communications tools, including e-mail, social media, and SMS messaging. Monitor and interact with digital scheduling, calendar, and task assignment/designation tools. Assemble, maintain, and perform minor maintenance on specialized sports equipment, including Dr. Dish, HD Golf, Porter, and pitching machines. Maintain detailed knowledge of various sports activities, including game play, rules, positions, and other pertinent information. Support Sports, Events, and Venue Rental staff with operational requests, questions, and activity needs Assist in sports league administration, including registration facilitation, maintaining rosters, and monitoring practices/events. Provide sports specific venue support, including painting, minor maintenance, and cleaning activities. Job Knowledge, Skills, and Other Requirements: Must have good organizational and planning skills Must have working knowledge of various sports/entertainment activities Must have ability to exercise sound judgment and decision making skills. Must have ability to work effectively under tight deadlines and stress. Must have effective written and verbal communication skills. Must have the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances. Must have ability to use tools, resources, and knowledge in order to accomplish multiple tasks in a safe, timely and efficient manner. Physical Requirements: Requires a full range of body motions including seeing and hearing to normal range. Job requires routine standing, walking, stooping, bending, lifting, carrying, pushing, pulling, reaching, handling, speaking, hearing and visually checking work assignments in progress and those that have been completed. Must periodically climb to elevated locations in the building complex. Must be able to lift, carry upwards of sixty-five (65) pounds Frequently works under stressful working conditions, irregular hours and tight time deadlines. Compensation: $13.75 per hour Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames @thestj_sports @thestjamesperfomanceclub This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department. The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. #twparttime
    $13.8 hourly 60d+ ago
  • Operations Associate - Day Shift $20 per hour

    Ingram Book Group Inc. 4.6company rating

    Chambersburg, PA jobs

    Ingram Content Group (ICG) is hiring Operations Associate to contribute to our Operations team in Chambersburg, PA Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you! Job Summary: Unloads cartons, receives incoming book product, pulls, counts and verifies book product for customer orders timely and accurately. Moves stock from the stocking aisles to the appropriate location using hand carts or hand jacks. Pulls, counts and verifies book product for customer orders timely and accurately. Verifies and packs book product for customer orders. Completes Q&A sheets as necessary Essential Duties: Checks shipment quantity against bill of lading and inspects condition of cartons and skids, signs as received or completes discrepancies, overage, shortage, damaged paperwork as necessary Works shipment based on receipt by, separating cartons by title, placing cartons on conveyor, counting and inspecting books, and completing breakdown tickets Unloads cartons from conveyor line and sorts them onto pallets based on warehouse zones Removes product from boxes, verifies title and location, and places on shelves in an orderly manner Breaks down boxes and packing materials Obtains picking list or task group assignments from leadership, inputs order into production system, and gets cart Pulls/ verifies correct number of each item from shelves based on the task assignment using paper, Radio Frequency (RF) or voice- activated processes and places books on cart Scans order out of production when completed and pushes cart in the correct staging area Checks for damages and verifies data on customer order including entry number and number of books while packing order Determines the proper packing method for various size orders to arrange books in the most compact manner onto corrugated cardboard boxes, t-boards, or flats according to allowable weights for method of shipping Other Duties Performs other duties as assigned Essential Knowledge, Skills and Abilities Reading comprehension skills up to high school level Writing skills up to high school level Math skills - basic arithmetic, addition, subtraction Attention to detail Ability to work safely and adhere to safety guidelines in a warehouse environment Ability to perform repetitive manual tasks Ability to work independently or collaborate in a group environment Ability to be flexible/multi-task based on workflow demands Ability to meet and maintain production standards Ability to maintain reasonably reliable attendance Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work Education and Experience 1 year work experience in at least one previous job 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard Essential Physical Demands Ability to walk and stand continuously during the assigned shift Ability to lift/carry in full range of motion up to 45lbs during the assigned shift - 45lbs or less frequently Ability to push/pull in a warehouse environment up to 40lbs force to push during the assigned shift - 35lbs or less frequently and 36-50lbs occasionally Ability to grip/grasp continuously during the assigned shift Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently during the assigned shift Ability to work designated shift including overtime as required, which could include time before or after the designated shift and/or weekends Exposure to wide range of temperatures Qualifications Additional Information Schedule: A Shift : Sunday through Tuesday 7am-7pm and every other Wednesday 7am to 7pm PAY: $20.00 per hour Why You'll Love Working for ICG: Casual dress code Convenient location Medical, Dental, Vision, Vacation available beginning Day One! The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
    $20 hourly 9h ago
  • Growth Ops Associate

    Garage 3.7company rating

    New York, NY jobs

    Garage is a marketplace for specialized vehicles and equipment, starting with emergency vehicles. By automating every part of the transaction-including payments, freight, paperwork, warranty, and financing-we reduce what used to take months down to minutes. We're building the modern platform that powers commerce across America's essential industries. We recently closed a $13.5M Series A ($18M in total funding) from Infinity Ventures, Y Combinator, Initialized Capital, FJ Labs, and other top investors. In less than a year, our team has already served customers in all 50 states - and we're just getting started. The Role As a Growth Operations Associate, you are the driving force behind Garage - you will fuel the growth of Garage by driving operational excellence in existing products and launching new markets to increase our reach and ensure the success of our current and future clients. You will work cross-functionally with growth, operations, product, engineering, and leadership in this role. You'll wear multiple hats and work closely with our customers to achieve their objectives. You will learn what it's like to be on the ground floor of building and growing a startup. In this role, you will: Strategize and implement initiatives to streamline operations and growth Become a trusted subject matter expert in all aspects of Garage's products, and the ways in which we can fulfill our mission of saving customers time and money Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities Tackle a wide range of operational tasks to ‘keep the planes flying' Act as an advocate for Garage's brand, representing our company's vision and values to current and prospective partners Build and maintain strong relationships with existing clients, understanding their needs and providing exceptional customer service We're looking for someone who: Loves the energy of a high-growth environment where every day looks a little different You have good judgement, high integrity, and a no-task-too-small mindset Qualifications Bachelor's degree from an accredited university 2+ years of experience in consulting, investment banking, corporate strategy, ex-Founders, working at a startup, business development, or related roles Analytical mindset with ability to interpret data, detect insights, and implement solutions quickly Exceptional organization skills with the ability to juggle multiple priorities and deadlines Excellent communication and interpersonal skills to effectively engage with customers and internal stakeholders Self-starter who thrives in ambiguous environments, and proactively takes on tasks Meticulous attention to detail, ensuring nothing falls through the cracks You could work anywhere, so why Garage? We've grown revenue 10x in the last year We just raised our $13.5M Series A and are well capitalized We have a product loved by users- used daily to procure mission-critical equipment across the country We're punching well above our weight- everyone joining at this stage will have outsized impact We have a talent dense team operating in a high performance culture, in-person in NYC We're backed by world class investors including Y Combinator, Infinity Ventures, Initialized Capital, FJ Labs, and more As part of our close-knit team, you'll be one of the first 15 employees to join alongside the founders. You'll take on meaningful responsibilities and play a key role in our next stages of growth. More about GarageOur values Growth oriented. We invest in people who grow as the company grows. We all should be constantly learning Humility. Everyone has a lot to give and a lot to learn. We believe in creating an environment where the best ideas win and acknowledging when we are wrong Customer focused. We love our customers. Customer success is our success Hack to success. We move fast and take big swings. We always aim for a solution that addresses 80% of the problem in 20% of the time. We make informed bets, launch quickly, and iterate What we offer: Competitive salary and stock options Comprehensive health, dental, and vision insurance for you and all your dependents Enjoy daily catered lunches at our New York City office Unlimited paid time off every year $100 / month wellness stipend Bi-annual team offsite We realize applying for jobs can feel daunting at times. We don't expect you to check all the qualification boxes and encourage you to apply if you have experience in some of the areas. The total compensation (base + bonus + equity) for this role is $120,000 to $234,000 USD. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee's pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, natural origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.
    $26k-34k yearly est. Auto-Apply 45d ago
  • Provider Relations Operations Associate

    Alaffia Health 3.6company rating

    New York, NY jobs

    About Alaffia & Our Mission Each year, the U.S. healthcare system suffers from over $500B in wasted spending due to medical billing fraud, waste, and administrative burden. At Alaffia, we're on a mission to change that. We've assembled a team of clinicians, AI/ML engineers, and product experts to build advanced AI that finally bends the cost curve for all patients across our ecosystem. We're a high-growth, venture-backed startup based in NYC and are actively scaling our company. Our Culture At Alaffia, we fundamentally believe that the whole is more valuable than the sum of its individual parts. Further to that point, we believe a diverse team of individuals with various backgrounds, ideologies, and types of training generates the most value. Our people are entrepreneurial by nature, problem solvers, and are passionate about what they do - both inside and outside of the office. About the Role & What You'll Be Doing As a Payment Integrity Operations Associate, you'll be at the center of our audit execution and provider communication processes.You will manage the end-to-end audit lifecycle - from document requests and follow-ups to final findings delivery - ensuring every step is timely, compliant, and professional. This is a fast-paced, detail-driven role ideal for someone who loves operations, thrives in a structured environment, and takes pride in excellent communication and customer service. You'll collaborate closely with clinical reviewers, audit managers, and product teams to ensure seamless provider experiences and efficient audit throughput. Your Responsibilities Own the audit lifecycle: Track and manage cases from initial document request to final audit finding, ensuring deadlines are met and communication is timely. Send and follow up on documentation requests: Coordinate with providers to obtain required medical records, maintaining professionalism and persistence in all outreach. Additionally, accessing customer electronic systems to obtain records when needed. Manage the provider inbox: Monitor incoming provider communications, triage requests, and respond to inquiries within established turnaround times. Compose and send audit finding letters: Prepare and deliver audit determinations and outcome communications, ensuring clarity and accuracy in all correspondence. Optimize workflows: Identify process gaps and inefficiencies; create or update SOPs to drive greater consistency, accuracy, and throughput. Maintain organized documentation: Log all communications, updates, and task completions within internal systems to ensure full audit traceability. Collaborate cross-functionally: Work closely with clinical auditors, appeal teams, and product teams to resolve issues and ensure smooth handoffs. Deliver a high-touch provider experience: Represent Alaffia Health professionally in all interactions - balancing compliance with empathy and customer care. What We're Looking For 4+ years of experience in healthcare operations, provider relations, or audit support (payment integrity, utilization review, claims, or revenue cycle experience preferred) Excellent written and verbal communication skills - able to write clear, professional correspondence to providers and clients. Highly organized and comfortable managing multiple concurrent workflows in a fast-paced environment. Strong sense of accountability and ownership; you take initiative and don't let details slip. Exceptionally detail-oriented with a keen eye for accuracy and completeness in documentation, communication, and data entry. Familiarity with claims auditing, medical record procurement, or health plan operations is a plus. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace (Docs, Sheets); comfortable using formulas, filters, and pivot tables for tracking and reporting. What Else Do You Get Working With Us? Access to Medical, Dental, and Vision benefits Flexible, paid vacation policy Work in a flat organizational structure - direct access to Leadership
    $28k-35k yearly est. 60d+ ago
  • Operational Risk Associate

    GWP 4.3company rating

    Denver, CO jobs

    Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Be a key member in overseeing and implementing the Janus Henderson Operational Risk Methodology. Independently analyze risk data, develop insights, and prepare management information (MI) and reports for Operational Risk and Business leadership. Contribute to the documentation and development of Board Reporting, including risk assessment across the firm and Key Risk Indicators (KRI). Collaborate with control and risk owners to ensure robust Risk and Control Self-Assessments (RCSAs) and effective documentation within our Governance, Risk & Control (GRC) system. Document issues identified through RCSAs, including lessons learned and findings from Assurance functions, external auditors, and regulators. Support the oversight of the risk events process, including challenging first-line business functions. Ensure completeness and accuracy of remediation actions in the GRC system. Monitor mitigating actions for growing risk exposures or breaches of risk appetite statements. Lead in-depth reviews, control assurance, and testing activities as needed. Assist with the delivery of projects and ongoing risk training initiatives. Perform additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app Discounted membership to ClassPass and other health and well-being benefits Unique employee events and programs including a 14er challenge Complimentary beverages, snacks and all employee Happy Hours Must have skills Bachelor's degree in Business, Finance, Risk Management, or related field. At least 2.5 years of experience in financial services or consulting, with a preference for asset management and/or risk management experience. Solid understanding of risk management principles, policies, and methodologies. Ability to solve problems creatively, think critically, and manage multiple tasks with high accuracy in a dynamic environment. Excellent communication and presentation skills, capable of engaging both technical and non-technical stakeholders. High level of proficiency in MS Office Suite and strong organizational skills. Self-motivation, adaptability, and a strong sense of team commitment and accountability. Professional qualifications (e.g., Securities Industry Essentials (SIE)) are preferred. Nice to have skills Experience developing, communicating and training risk management policies and procedures Experience with data visualization tools such as Power BI, Tableau, or similar platforms Presentation, storytelling, communication, and stakeholder management skills to bring complex data problems and visuals to life Risk Management Certification (IRM, PRM, etc.) Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses Compensation information The base salary range for this position is $75,000-$80,000. This range is estimated for this role. Actual pay may be different. This position will be open through the end of December 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at ****************************. #LI-CH2 #LI-Hybrid Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
    $23k-29k yearly est. 40d ago
  • Studio Ops Associate, Shopbop

    Shopbop 4.4company rating

    Madison, WI jobs

    Shopbop is looking for a motivated, detail-oriented individual to join our Studio Operations Team. This entry-level role supports internal and external customers by managing all inventory moving in and out of the photo studio. In addition to managing and prepping all inventory, other responsibilities may include: returning and repackaging products from shoots, organizing supplies, troubleshooting issues, assessing damage, repairing products using basic textile skills, identifying vendor defects, and communicating with the Studio and FC teams. The ideal candidate will have an awareness of the Shopbop brand, the products we carry, and is motivated to deliver quality for customers while handling competing priorities Key job responsibilities Key job responsibilities Prep all inventory coming into or out of the studio, including steaming, shoe taping, preparing inventory labels, etc. Inspect and repackage all inventory leaving and returning to the studio Package, label, and ship products to our NY studio and/or other content creators Physically and systematically move product through workflows while using a pallet jack or carts Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner Ensure damaged inventory is not available for sale and is routed to the appropriate team Track, resolve, and communicate issues via the use internal tooling Continuously seek to improve workflow processes while maintaining current service level agreements Cross train and support miscellaneous projects, and assist other areas as needed About the team Shopbop is the premier online shopping destination for what's new and what's next in fashion and style, offering customers around the world the best selection from both established and emerging designers. Working with more than 500 international brands, Shopbop offers customers in 165 countries a selective and nuanced fashion-forward assortment of ready-to-wear and accessories with fast, free global shipping. Shopbop is part of the Amazon.com Inc. group of companies. THIS IS A 100% ONSITE POSITION High School diploma or equivalent A knowledge of materials/fabric types and an awareness of brands Shopbop carries Working knowledge of MS Office, Excel and ability to learn new computer applications Ability to work under pressure, handle competing priorities, and adhere to deadlines independently and as a team A proven track record of earning trust, delivering results, and high bias for action Desire to improve processes and a keen eye for detail, accuracy, and organization Excellent communication and interpersonal skills Ability to work 8 hours per day, 40 hours per week Ability to lift and move up to 40 pounds Ability to steam garments in a hanging position for up to 8 hours per day, 5 days a week Ability to move supplies and inventory with the use of a pallet jack or carts Strong awareness of brands we carry Previous experience in a photo studio, or other fashion-based operations environment Previous experience managing inventory Experience steaming fabrics, taping shoes and/or refurbishing products (sewing, cleaning, etc) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $61,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $20k-27k yearly est. 60d+ ago
  • Associate, Product Operations (Raw Material)

    New Era Cap LLC 4.5company rating

    Buffalo, NY jobs

    New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products. Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store. Apply to join New Era's team! The Associate, Product Operations (Raw Material) is responsible for executing and supporting data management needs, guided by direction from the management team. The primary focus will be the efficient and accurate implementation of data while promoting best practices in change management and product development processes. Success in this role requires agility, responsiveness, and the ability to thrive in a fast-paced, data-driven environment. Although this role does not have creative responsibilities, experience with Adobe Suite products is a plus. You'll be a proactive problem-solver, eager to identify opportunities for process improvement and implement effective solutions. Responsibilities Meet or exceed timelines associated with merchandising calendars for multiple overlapping deadlines Work directly with Design groups to build bill of materials (BOMs) for program and custom projects. Supports Product Line Management and Product Operations teams with data entry deliverables in relationship to adopted product designs for fabric, treatment, and color. Including but not limited to, replicating BOMs, BOM updates and Raw Material developments Replicate artwork across all leagues/ teams with high-level speed and accuracy Replicate data across all leagues/teams with high-level speed and accuracy Communicate proactively with the project teams on schedule, issues, and deliverables related to data management Suggest and establish process improvements focused on data management and efficiencies. Execute quick BOM updates to support Production needs Provide troubleshooting and root cause analysis proactively Collaborate with Supply Chain, Design, Merchandising and other supporting functions in order to accurately input new data and document changes as part of the product design processes Assist in maintaining data and digital assets used by Design and Design Operations Ensure Product Line Management and Design teams are supported by completing pass off to Production & follow through on Vendor questions Support Product Line Management processes to ensure best in class product needs are fulfilled. Examples include Customer Relations questions, GXS Catalog maintenance, B2B launch, Pending Reports, Program Close processes & Product reporting Support accuracy in the Design Approval processes by serving as the liaison between departments and tracking status to ensure timelines are met for multiple overlapping deadlines Act as an advocate of PLM best practices, methods, and processes Understand and utilize multiple New Era project tracking systems Keep all sensitive matters confidential Other duties as assigned Knowledge, Skills and Abilities Ability to follow specific instructions and procedures based on established processes Individually manage multiple projects on a daily basis while meeting established deadlines Demonstrate excellent organizational skills and attention to detail Represent the brand in all actions and decisions Positive attitude and able to work in fast paced environment Working knowledge of Microsoft Office and Excel Experience with Product Lifecycle Management (PLM) preferred Understanding of licensed sports league, team and logo rules and guidelines preferred Experience with Adobe Creative Suite preferred Education and Experience Bachelor's degree in a technical or business-related field required; additional experience in lieu of degree Zero (0) to One (1) year of experience a business setting Proficiency in Adobe Creative Suite (Illustrator, Photoshop, etc.) is a plus Knowledge of sportswear or apparel industry is a plus Portfolio Preferred Travel Requirement The location for this position is 100% on-site in Buffalo, NY 0% to 5%; domestic and/or global New Era Cap, LLC is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws. The salary range for this posted position is $40,000 - $48,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience. Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth. As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer! #LI-Onsite #LIOnsite #LI Onsite
    $40k-48k yearly Auto-Apply 60d+ ago
  • Operations Associate - Night Shift $22

    Ingram Content Group 4.6company rating

    Chambersburg, PA jobs

    Ingram Content Group (ICG) is hiring Operations Associate to contribute to our Operations team in Chambersburg, PA Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you! Job Summary: Unloads cartons, receives incoming book product, pulls, counts and verifies book product for customer orders timely and accurately. Moves stock from the stocking aisles to the appropriate location using hand carts or hand jacks. Pulls, counts and verifies book product for customer orders timely and accurately. Verifies and packs book product for customer orders. Completes Q&A sheets as necessary Essential Duties: Checks shipment quantity against bill of lading and inspects condition of cartons and skids, signs as received or completes discrepancies, overage, shortage, damaged paperwork as necessary Works shipment based on receipt by, separating cartons by title, placing cartons on conveyor, counting and inspecting books, and completing breakdown tickets Unloads cartons from conveyor line and sorts them onto pallets based on warehouse zones Removes product from boxes, verifies title and location, and places on shelves in an orderly manner Breaks down boxes and packing materials Obtains picking list or task group assignments from leadership, inputs order into production system, and gets cart Pulls/ verifies correct number of each item from shelves based on the task assignment using paper, Radio Frequency (RF) or voice- activated processes and places books on cart Scans order out of production when completed and pushes cart in the correct staging area Checks for damages and verifies data on customer order including entry number and number of books while packing order Determines the proper packing method for various size orders to arrange books in the most compact manner onto corrugated cardboard boxes, t-boards, or flats according to allowable weights for method of shipping Other Duties Performs other duties as assigned Essential Knowledge, Skills and Abilities Reading comprehension skills up to high school level Writing skills up to high school level Math skills - basic arithmetic, addition, subtraction Attention to detail Ability to work safely and adhere to safety guidelines in a warehouse environment Ability to perform repetitive manual tasks Ability to work independently or collaborate in a group environment Ability to be flexible/multi-task based on workflow demands Ability to meet and maintain production standards Ability to maintain reasonably reliable attendance Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work Education and Experience 1 year work experience in at least one previous job 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard Essential Physical Demands Ability to walk and stand continuously during the assigned shift Ability to lift/carry in full range of motion up to 45lbs during the assigned shift - 45lbs or less frequently Ability to push/pull in a warehouse environment up to 40lbs force to push during the assigned shift - 35lbs or less frequently and 36-50lbs occasionally Ability to grip/grasp continuously during the assigned shift Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently during the assigned shift Ability to work designated shift including overtime as required, which could include time before or after the designated shift and/or weekends Exposure to wide range of temperatures Qualifications Additional Information Why You'll Love Working for ICG: Casual dress code Convenient location Schedule: C Shift: Sunday through Tuesday 7pm-7am + a sub shift Why You'll Love Working for ICG: Casual dress code Convenient location Medical, Dental, Vision, Vacation available beginning Day One! The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
    $20k-27k yearly est. 2d ago
  • Specialized Operations Associate - Saks Digital Return

    Saks & Company 4.8company rating

    New York, NY jobs

    is All About Under the leadership of the Assistant General Manager, Operations, the Specialized Operations Associate is responsible for the daily operations of the General Office and operational functions of the Jewelry Department. Who You Are: Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships Evaluates progress against key performance drivers and assess organizational opportunities and risks Drives positive outcomes through objectives and measures while monitoring progress and results Consistently generates and shares original ideas, tackling both simple and complex problems You Also Have: Ability to lift cartons up to 15 lbs, climb ladders, and handle racks and carts of merchandise. Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision Ability to work a flexible schedule as per business needs & adheres to Dependability standards Demonstrates attention to detail and keeps personal work space organized Ability to apply store policies & procedures to help in decision-making Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally Maintains confidentiality when handling issues Other store initiatives as assigned by management As The Specialized Operations Associate, You Will: General Office Opening the store: safe, controller, registers and distributing reports Maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash Resolving customer issues, both internal and external, i.e. researching/payment of bills, tracking/processing customer packages Jewelry Operations Follows Jewelry Standards and Shipping Guidelines Receive, verify, and properly book all jewelry in accordance with Company standards Effectively processes re-tickets, RTV's, Transfers, ASN Shipments and price changes Retrieve and process all merchandise to be returned/transferred to the vendor in accordance with Company standards Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled Maintain a repair log, track all repairs sent to the vendor or local shop, and submit repair invoices Receive and verify all merchandise for trunk shows, assist in show set-up/take down and recap results Prepare and submit all special order requests and Statements of Sale when requested Communicate with Corporate Merchants, Account Payable, Inventory Control and vendors as needed Common Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready) Assist managers and associates on the selling floor as necessary Process Fulfillment orders Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting hourly rate for this position is between [$18.68-$23.35 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $18.7-23.4 hourly Auto-Apply 60d+ ago
  • Store Operations Associate

    Fast Retailing 4.1company rating

    Philadelphia, PA jobs

    The ideal Operations Associate is independent, motivated, results oriented and committed to providing outstanding customer experiences every day. We're seeking candidates who are tech savvy and have strong operations skills to be part of our store operation's team. Key Responsibilities: * Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments * Fulfill customer orders in a timely manner following quality standards * Prepare and ship customer's orders following quality, packing and shipping standards * Utilize inventory management systems (RFID) to scan, process and research merchandise shipments in accordance with our inventory control processes * Assist in maintaining clean and organized selling floors and stockrooms * Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures * Support sales floor team with customer service related tasks if needed (cash wrap, fitting room, replenishment and etc.) * Transfer products in/out, ship backs and mail in returns * Follow all company policies and procedures and notify management of any infractions Benefits: Full-Time, hourly position: The Company provides: * Medical, Dental, Vision, Life & ADD, Short and Long Term Disability * Flexible spending and commuter benefits accounts * 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date; * 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays * 401K (with employer matching); Part-Time, hourly position: The Company provides: * Commuter benefits accounts * Sick leave per calendar year, earned under MA PSSL * 1.5 times the employee's regular rate for all hours worked on stated holidays * 401K (with employer matching) * Career advancement opportunities for driven team members who consistently deliver strong results. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $21k-27k yearly est. 25d ago
  • Store Operations Associate

    Uniqlo 4.1company rating

    Philadelphia, PA jobs

    The ideal Operations Associate is independent, motivated, results oriented and committed to providing outstanding customer experiences every day. We're seeking candidates who are tech savvy and have strong operations skills to be part of our store operation's team. Key Responsibilities: Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments Fulfill customer orders in a timely manner following quality standards Prepare and ship customer's orders following quality, packing and shipping standards Utilize inventory management systems (RFID) to scan, process and research merchandise shipments in accordance with our inventory control processes Assist in maintaining clean and organized selling floors and stockrooms Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures Support sales floor team with customer service related tasks if needed (cash wrap, fitting room, replenishment and etc.) Transfer products in/out, ship backs and mail in returns Follow all company policies and procedures and notify management of any infractions Benefits: Full-Time, hourly position: The Company provides: Medical, Dental, Vision, Life & ADD, Short and Long Term Disability Flexible spending and commuter benefits accounts 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date; 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays 401K (with employer matching); Part-Time, hourly position: The Company provides: Commuter benefits accounts Sick leave per calendar year, earned under MA PSSL 1.5 times the employee's regular rate for all hours worked on stated holidays 401K (with employer matching) Career advancement opportunities for driven team members who consistently deliver strong results. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Revenue Operations Specialist (Customer Success)

    GBG 4.7company rating

    Chicago, IL jobs

    Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don't just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: Understanding our customer's goals and quantifying how GBG helps achieve them Demonstrating curiosity in our customer's needs and their business strategy Building relationships and engagements across different levels of our customers Partnering cross functionally within GBG to operate on behalf of our customers Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Revenue Operations Specialist (Customer Success), you will be the straegic and operational backbone of the Customer Success team. You'll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You'll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.) Design and implement scalable processes that support CSM workflows and customer lifecycle management Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement Partner with cross-functional teams to align CS Ops initiatives with broader business goals Automate routine tasks to increase CSM efficiency and reduce manual work Support onboarding, training, and enablement of CSMs on tools and processes Lead initiatives to improve data quality, segmentation, and actionable insights Track and report on KPIs related to retention, expansion, and customer satisfaction Identify opportunities for continuous improvement and operational excellence Requirements Skills we are looking for 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment. Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams. Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions. Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros). Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results. Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion. Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks. Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement. Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
    $41k-66k yearly est. Easy Apply 27d ago
  • Product Operations Associate (MTO) - West Elm

    Williams-Sonoma, Inc. 4.4company rating

    New York, NY jobs

    About the team The Product Operations team supports the end-to-end product lifecycle from SKU creation and maintenance through eCommerce data management and product launch through the development and implementation of new business processes. Responsibilities * Manage tasks and projects related to Drop Ship (DS) and Made to Order (MTO) SKU creation, and CGI imagery requests for West Elm brand * Communicate prioritization of requests and changes between cross functional teams, and maintain status of open issues * Partner with merchandising, product development, content production, and eCom partners to facilitate launch of new items * Coordinate cost request template creation and completion, and execute cost or price changes as needed * Manage database of item attributes used for SKU creation, and identify and resolve data discrepancies * Maintain all made to order SKU flags and indicators, and act as subject matter expert for SKU setup and maintenance * Assist with cross-functional projects, process changes, system upgrades, and reporting by having a holistic view of the product lifecycle and merchandising systems * Work with cross functional teams to perform data scrubs and other administrative duties that prioritize integrity of data * Collaborate with the product operations team with a true problem-solving mentality to reimagine cross-functional processes You... * Love to collaborate cross functionally, you have an innate willingness to dig in and contribute with your team * Are self-motivated, organized, detail oriented, and know how to prioritize in a fast-paced environment * Are a true business owner; comfortable with quick decision making and calculated risk taking * Think innovation is critical in a business environment and supports others in creative thinking * Can oversee granular details and big-picture issues and pride yourself on the quality of your work * Eager to learn, find creative solutions to problems, and assist in training cross-functional partners on new processes Criteria * 2+ years of experience in eCommerce, merchandising, or retail operations * Strong time management and communication skills * Business acumen, analytical thinking, and technical skills * Proficient in Excel and Microsoft Suite * Comfortable with large sets of data * College degree preferred * This role requires being onsite in the Dumbo Brooklyn office Our Culture & Values We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People First Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: Benefits * A generous discount on all WSI brands * A 401(k) plan and other investment opportunities * Paid vacations, holidays, and time off to volunteer * Health benefits, dental and vision insurance, including same-sex domestic partner benefits * Tax-free commuter benefits * A wellness program that supports your physical, financial and emotional health Continued Learning * In-person and online learning opportunities through WSI University * Cross-brand and cross-function career opportunities * Resources for self-development * Advisor (Mentor) program * Career development workshops, learning programs, and speaker series WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. The expected starting pay range for this position is $60,000 - $65,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
    $60k-65k yearly Auto-Apply 35d ago
  • Product Operations Associate (MTO) - West Elm

    Williams-Sonoma 4.4company rating

    New York, NY jobs

    About the team The Product Operations team supports the end-to-end product lifecycle from SKU creation and maintenance through eCommerce data management and product launch through the development and implementation of new business processes. Responsibilities Manage tasks and projects related to Drop Ship (DS) and Made to Order (MTO) SKU creation, and CGI imagery requests for West Elm brand Communicate prioritization of requests and changes between cross functional teams, and maintain status of open issues Partner with merchandising, product development, content production, and eCom partners to facilitate launch of new items Coordinate cost request template creation and completion, and execute cost or price changes as needed Manage database of item attributes used for SKU creation, and identify and resolve data discrepancies Maintain all made to order SKU flags and indicators, and act as subject matter expert for SKU setup and maintenance Assist with cross-functional projects, process changes, system upgrades, and reporting by having a holistic view of the product lifecycle and merchandising systems Work with cross functional teams to perform data scrubs and other administrative duties that prioritize integrity of data Collaborate with the product operations team with a true problem-solving mentality to reimagine cross-functional processes You... Love to collaborate cross functionally, you have an innate willingness to dig in and contribute with your team Are self-motivated, organized, detail oriented, and know how to prioritize in a fast-paced environment Are a true business owner; comfortable with quick decision making and calculated risk taking Think innovation is critical in a business environment and supports others in creative thinking Can oversee granular details and big-picture issues and pride yourself on the quality of your work Eager to learn, find creative solutions to problems, and assist in training cross-functional partners on new processes Criteria 2+ years of experience in eCommerce, merchandising, or retail operations Strong time management and communication skills Business acumen, analytical thinking, and technical skills Proficient in Excel and Microsoft Suite Comfortable with large sets of data College degree preferred This role requires being onsite in the Dumbo Brooklyn office Our Culture & Values We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People First Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: Benefits A generous discount on all WSI brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health Continued Learning In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities Resources for self-development Advisor (Mentor) program Career development workshops, learning programs, and speaker series WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. The expected starting pay range for this position is $60,000 - $65,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
    $60k-65k yearly Auto-Apply 60d+ ago

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