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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Paramus, NJ | $32,319 | $15.54 |
| 2 | New Haven, CT | $32,170 | $15.47 |
| 3 | Freeport, ME | $31,342 | $15.07 |
| 4 | Dover, NH | $30,980 | $14.89 |
| 5 | Lone Tree, CO | $30,743 | $14.78 |
| 6 | Mason, OH | $27,464 | $13.20 |
| 7 | Pittsburgh, PA | $25,747 | $12.38 |
| 8 | Glen Allen, VA | $25,043 | $12.04 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $115,813 | $56 | - |
| 2 | Customer Care Consultant | $85,657 | $41 | - |
| 3 | Customs Consultant | $84,213 | $40 | - |
| 4 | Customer Sales Specialist | $66,552 | $32 | - |
| 5 | Customer Solutions Specialist | $60,359 | $29 | - |
| 6 | Customer Service Senior Associate | $54,518 | $26 | - |
| 7 | Lead Agent | $53,774 | $26 | - |
| 8 | Customer Retention Representative | $45,738 | $22 | - |
| 9 | Customer Service Representative Supervisor | $42,832 | $21 | - |
| 10 | Operations Agent | $42,507 | $20 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Abercrombie & Fitch Co | $31,609 | $15 | - |
| 2 | Carhartt | $30,635 | $15 | - |
| 3 | Nordstrom | $30,334 | $15 | 28 |
| 4 | Staples | $30,200 | $15 | - |
| 5 | Wolverine World Wide | $30,114 | $14 | - |
| 6 | HSN | $29,959 | $14 | 1 |
| 7 | Duluth Trading | $29,839 | $14 | - |
| 8 | Chinos Holdings, Inc. | $29,748 | $14 | - |
| 9 | Eastern Mountain Sports | $29,727 | $14 | - |
| 10 | Gap Inc. | $29,481 | $14 | - |
| 11 | Neiman Marcus Group | $29,129 | $14 | 2 |
| 12 | Gapkids & Baby | $28,523 | $14 | - |
| 13 | Forever 21 | $28,469 | $14 | - |
| 14 | VF | $28,233 | $14 | - |
| 15 | Kohl's | $28,207 | $14 | 2 |
| 16 | Cabela's | $28,026 | $13 | - |
| 17 | Lord & Taylor | $27,847 | $13 | - |
| 18 | Bass Pro Shops | $27,187 | $13 | 30 |
| 19 | Eddie Bauer | $26,931 | $13 | - |
| 20 | Lands' End | $26,813 | $13 | - |