L'OCCITANE, Inc. jobs in New York, NY

The Procurement Specialist manages all the Indirect Purchases related to 3 brands of L'Occitane Group in North America - L'Occitane En Provence, Erborian and Elemis. With a spend of over USD 100M and around 1,000 suppliers, this position has a big opportunity not only on negotiation but also on processes and tools implementation and review for Marketing, Merchandising, Supply Chain, and other Business Services categories. This role also involves supplier management, with a big focus on Corporate Social Responsibility and Sustainability, aligned with L'Occitane Group's values and commitments. JOB RESPONSIBILITIES: Lead RFI, RFP and RFQ processes according to business needs, partnering with the different areas within the company - Marketing, Merchandising, Supply Chain, Finance, HR, Digital, Sales and Sustainability Teams. Run strategic sourcing projects when appropriate. Run financial analysis, partnering with Finance to ensure the results of negotiations are according to business' expectations. Discuss and review contracts with suppliers and internal stakeholders, as well as manage contracts during their lifecycles. Propose new processes or processes improvement, according to day-to-day activities. Partner with suppliers to close win-win deals and strength relationships. Be part of a global Procurement community, exchanging information and doing benchmarks with the different regions and brands of the group, leveraging the results for the business. Propose new options of suppliers, services, and materials from the market, to enable innovation. Engage and manage suppliers on our programs of Corporate Responsibility and Sustainability, taking these criteria in consideration on all the decisions made within Procurement. Report monthly and quarterly results and KPI's for Leadership and Finance teams. All other duties or projects as assigned. KEY PERFORMANCE INDICATORS: Cost Savings Cost Avoidance Corporate Responsibility Program Coverage Other KPI's related to process and tools improvement REQUIREMENTS: EDUCATION: BA in Supply Chain, Procurement, Business, Engineering, Economics, or other relevant area. EXPERIENCE: Required: 3-5 years on Procurement, with progressively increasing responsibilities within consumer goods and/or retail industries. Experience on Indirect Procurement, preferably on Marketing and Merchandising categories in the USA market. Experience on negotiation, strategic sourcing, and RFx processes. Experience on contract and supplier management. Preferred: Experience within Beauty Industry and/or Retail. Supplier management experience with focus on Corporate Responsibility and Sustainability. Project management and processes review/creation experience. Background on multi-country and/or multi-brand organization. SKILLS: Ability to partner with and influence others without direct authority. Build consensus and collaborate with people from different functions, proposing solutions and options from the suppliers' market. Hands-on mentality, demonstrating autonomy and showing the ability to manage expectations and requirements of different stakeholders. Strong prioritization skills in order to meet deadlines. Organization skills to be able to control KPI's, contracts and a variety of different projects and different categories at the same time. Customer centric behavior with pro-active attitude. Demonstrated flexibility and willingness to respond to changes in the external and internal environments. Excellent communication and presentation skills. Ability to identify and manage risks. PHYSICAL & TRAVEL REQUIREMENTS: 3 times/week at NYC office Visits to the warehouse in NJ and national suppliers as needed - around 10% of the time The compensation for this role ranges from $75,000 - $85,000 (based on skills, experience and with differentials applied if outside of NYC.) All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Job Description Who We Are: We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in "truth in beauty." Position Overview: The National Field Director is responsible for driving revenue growth and expanding market share. Dedicated to developing innovative sales strategies, leading a high-performing sales team, and fostering strong relationships with key accounts. This role supports the field team and collaborates closely with operations, education, events, and marketing to ensure alignment and maximize overall effectiveness. The National Field Sales Director reports directly to the Senior Vice President. Please note that this role is based in NYC / tri-state area. Key Responsibilities: Sales Strategy: Develop and implement effective sales strategies to achieve targets and expand market share on a weekly, monthly seasonal strategies. Analyze and share market trends to identify new business opportunities. Team Leadership: Lead and mentor a high-performing sales team, setting performance goals and providing ongoing coaching. Hire, train, and develop best in class talent. Foster a collaborative team environment that encourages open communication and feedback. Recognize and celebrate team achievements to boost morale and motivation. Provide constructive feedback and conduct monthly performance reviews to promote continuous improvement. Key Account Management: Build and maintain relationships with key accounts and retailers. Collect feedback from retail partners to guide decision-making and proactively address any concerns. Hold weekly individual business account strategy conversations/planning, identifying opportunities to shift or increase performance. Performance Analysis: Monitor sales reports and metrics, providing regular updates to ACS/AEs during weekly individual touch bases and weekly regional calls. Utilize data to adjust strategies as necessary. Conduct weekly team meetings to review sell-through success and opportunities. As well as going over stock opportunities. This includes conducting one-on-one touch base meetings with Account Executives to assess performance, provide support, and align on goals and strategies. Host and manage quarterly meetings with AE's and freelance team. Training and Development: Collaborate with the education team to ensure the sales team is comfortable and well-versed in brand-specific knowledge and education. Foster collaboration and participation within the team to promote best practices and enhance overall performance to optimize store visits. Manage weekly ESV (Education Sales Visits), and report BA's trained and average dollars generated. Conduct monthly as we as seasonal market visits providing strategy and analysis. Event Coordination: Oversee promotional events and product launches, ensuring alignment with sales goals in partnership with event team. Maintain record of historical data for future planning. Analyze promotional events by reviewing last year's liabilities to ensure that sales goals are met and optimized. Collaborate with event manager to ensure all liabilities and communications are addressed for a successful execution of events. Provide feedback to the event team with opportunities and challenges. Book events at store level and share the event bookings with the events team. Collaboration with Marketing: Work with marketing to align sales strategies with promotional campaigns. Share in-store brand opportunities that directly affect our brands. Budget Management: Manage budget to ensure profitability and meet deadlines for reporting expenses and other requests. Manage T&E. Manage freelance dollars spend. Operational Collaboration: Collaborate with Account Management Sales Directors to manage car stock orders for ACs/AEs, ensuring proper allocations prior to shipping. This includes overseeing samples and testers for department stores through the sales operations team. Collaborate with EDU team to manage car stock orders for ACs/AEs, ensuring proper allocations prior to shipping. This includes overseeing samples and testers for department stores through the sales operations team. Manage weekly Jot Form OOS entries, with oversight from the Sales Operations Team, ensuring all out-of-stock reports are accurately submitted. Manage bi-monthly competitive information. Manage newness report on a bi-weekly basis. Business Planning and Event Tracking: Manage business planners (DBR) directly with AEs; revise as necessary. Upload all FSC events and future events by the 6th of every month, communicating due dates to Acs/AEs. Manage all entries weekly; share with the events team at month-end. New Hire & Brand Training: Ensure all new hires receive a warm welcome and comprehensive training with the necessary tools to excel in their roles, including creation of a detailed onboarding schedule and follow-up support. Communicate with education trainers to schedule sessions for new hires, at least 2 weeks prior to hiring dates. Key Performance Indicators (KPIs): Operating profits for all brands Net Sales Achievement for all brands Sales Achievements for all brands Administration & Reporting Field relationships & onboarding KPI Competencies: Passion Self-Reflection Talent Development Organization Development Business Competencies Business execution ability Reports To: Direct Report: SVP of Sales and Education Indirect Reports: Executive Leadership - While not a direct report, the Director will interact with and provide updates to the Executive Leadership team as needed for high-level decisions and strategic alignment. Elemis is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR tCUQ99Iaha

L'Occitane is seeking an Education & Training intern. As an Intern with a focus on creative and design, you will have the opportunity to contribute to the enhancement of our training programs and materials, ensuring that they are engaging, innovative, and effective. Under the guidance of our experienced Education & Training professionals, you will play a crucial role in supporting various initiatives aimed at promoting learning and growth within the organization. The ideal candidate must be able to commit at least 28 hours/week. JOB RESPONSIBILITIES: Assist in Content Creation: Collaborate with the Education & Training team to create visually appealing and interactive training materials, including presentations, infographics, videos, and e-learning modules. Graphic Design: Design visually appealing graphics, illustrations, and layouts for training materials and other learning resources. Creative Ideation: Brainstorm and contribute innovative ideas for enhancing the effectiveness and engagement of learning materials. Quality Assurance: Ensure the accuracy, consistency, and adherence to branding guidelines in all training materials produced. Collaboration: Work closely with subject matter experts, trainers, and other team members to gather content requirements and feedback, ensuring that learning materials meet the needs of the audience. Research and Analysis: Stay updated on industry trends and best practices in learning and development, as well as design and creative technologies, to continuously improve our training materials. REQUIREMENTS: EDUCATION: Working towards a Bachelor's or Master's degree or a recent graduate Concentration in Communications, Human Resources, Marketing, or L&D EXPERIENCE: Prior internship experience in Communications, Human Resources, Marketing, or L&D SKILLS: Strong communication skills (verbal, non-verbal, written, and listening) with the ability to articulate work at different levels of the organization Proficient in writing, editing, and proofreading Skillful with common design, presentation, and video tools Detail-oriented with an eye for layouts and typography Ability to manage multiple projects and to meet deadlines Possess a "can do" approach, and courage to speak your voice and suggest innovative ideas PHYSICAL & TRAVEL REQUIREMENTS: Must be able work in normal office conditions on a hybrid work schedule Must be available to work a minimum of 28 hours per week BENEFITS INCLUDE: Competitive Compensation at $19/hour School Credit Offered A warm, open, fun, and friendly work environment Generous L'Occitane employee discounts All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Job Title: Seasonal Beauty Advisor Reports to: Store Manager Who You Are: Embark on a serene journey as a Seasonal Beauty Advisor with L'Occitane. Our Beauty Advisor's immerse your senses in the warmth of Provence through personalized beauty moments. Our goal is to form genuine, trusted relationships with each guest while experiencing luxury through our iconic products. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors. The Fundamentals of What You'll Do: Be the Host: Create every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations. Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset. Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customer's needs first. Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive. Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team. We value hearing from individuals who possess: Strong communication skills and creative problem-solving ability. Entrepreneurial attitude with a background in a sales-driven environment Mindset focused on customer satisfaction (internal and external customers) Interest in skincare, body care and fragrance is beneficial. Adaptability and flexibility are recommended Basic Technology Skills Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. The pay range for this position is $16.09 - $18.50 per hour (depending on skills and experience) All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

ABOUT ERBORIAN: At Erborian, we leverage the power of Korean Skincare to boost both your skin & self-esteem. We combine centuries of Korean beauty rituals with cutting-edge science to deliver visible, immediate and effortless results - empowering you to own your skin and your confidence. With strong double-digit growth, Erborian is currently expanding in the US market. JOB SUMMARY: Reporting to the US Managing Director, this role will provide strategic and operational leadership to launch and grow the Erborian brand at Sephora US. The ideal candidate will be responsible for developing a strong launch plan in partnership with Sephora and for amplifying brand presence to ensure both short and long-term success. This person will collaborate closely with other departments to ensure an efficient, collaborative, cohesive and profitable approach. Responsibilities include creating strong relationship with the partner, leading negotiations, setting goals, forecasting sales, monitoring performance, and evaluating results to ensure that sales objectives and operating requirements are met and are in line with the organization's strategy. Managing the financial performance of this account will be critical to the success of this role. JOB RESPONSIBILITIES: Build and implement a strategy to deliver a successful launch and ensure long-term growth Set strategy, operation plans, financial targets and establish an operational structure to maximize sales and profitability while ensuring both a successful launch and long-term growth for the channel. Build and maintain a strong relationship with the partner to maximize brand exposure, sales and growth opportunities. Develop and monitor performance related to budgets, forecasts and operating expenses. Communicate status, progress and gaps on a regular basis, and adjust plans as appropriate. Establish and maintain a strong network within the beauty industry to identify potential and marketing opportunities Team building and Talents development Mid/long term: hire, motivate and develop a high performing team to ensure increased sales, providing mentorship, coaching and training as needed Conduct regular stores visits Work hand in hand with the US Trade Marketing Director and the Communication Director to ensure impactful marketing initiatives and projects to support the account Lead the investment strategy for the account (defining investments level and priorities) and work on the marketing plans with the Trade Marketing team. Support the Trade Marketing team in the implementation of in-store and digital marketing campaigns for the account Other responsibilities Stay current on industry trends, identify competitive threats and market conditions and executes strategic plans accordingly Provide input and feedback to the regional and international marketing teams regarding product needs, competitive product and pricing strategies and marketing tactics All other duties and projects as assigned KEY PERFORMANCE INDICATORS: P&L of Sephora account including both top and bottom lines REQUIREMENTS: EDUCATION Bachelor's degree required EXPERIENCE 6+ years of documented and quantifiable success in wholesale account business development with several years with Sephora, in beauty industry, ideally with a successful brand launch. 4+ years in sales management with experience leading a national sales force. Experience with product launches and new market expansions is a plus. SKILLS Proven track record of successful sales /business development as well as leading and directing a high performance sales team in the beauty industry Excellent negotiator Outstanding business acumen and knowledge of the beauty industry, customer oriented Curious and with an outstanding entrepreneurial mindset: you get energy from working in a fast-paced, environment. Ability to think strategically but also execute tactically Great team player Strong work ethic, resilient High integrity and ability to work effectively within a framework of financial and operational control Collaborative management style Great leadership capabilities with a strong results orientation Excellent communication skills, both oral and written WHY JOIN US? Lead a fast growing brand's communication and visibility in one of the brand's most exciting and strategic markets, with strong growth, opportunities, and new exciting partnerships to come. Drive purposeful communication that blends beauty, confidence, and cultural relevance. Collaborate with passionate, international teams across marketing, media, and creative. Thrive in a dynamic, entrepreneurial, and inclusive environment - where ideas truly come to life. PHYSICAL & TRAVEL REQUIREMENTS Travel up to 50% of the time Be in our New York office on a weekly basis if based in the NYC area, or at least monthly if located in another region. The compensation for this role ranges from $135,000 - $150,000 (based on skills, experience and with differentials applied if outside of NYC.) All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

department Amazon New York City Full Time, Hybrid WHO ARE WE We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in ‘truth in beauty'. SUMMARY The Amazon & Etail Coordinator will support the VP of Amazon + ETail & Director of Amazon Ops with day-to-day operations to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of the Amazon site, including product launches, catalog maintenance, troubleshooting issues, and marketing initiatives. This role will collaborate closely with internal teams (Global team, local Marketing, Operations, Planning, and Finance) and external partners (Amazon and agencies) to execute and optimize strategies that drive growth for the ELEMIS brand on Amazon and Etail partners. ESSENTIAL REPONSIBILITIES Key Responsibilities Operations Management Complete new product set-up forms and work with Regulatory and Marketing departments to ensure asset compliance. Maintain and optimize product listings (stock accuracy, titles, descriptions, etc.) on Web Partners' sites daily. Manage catalog (SKU changes, pricing updates) with Amazon, internal partners globally and all E-commerce partners. Execute and manage daily tasks on Amazon Seller Central to ensure fluid operations (e.g. monitoring buy box, shipping issues, etc) and customer UX and all content on site. Track inventory levels and POs to make reorder recommendations and ensure we are meeting WOC and budget goals. Collaborate with Operations to ensure accurate and sufficient product assortment and inventory across entire portfolio and partners. Marketing and Promotions Play a key role in the success of tentpole events across our partners, including both internal and external reporting. Audit and report on key competitor activity weekly and across key promotional moments. Business Analytics Analyze performance on a weekly & monthly basis, pulling data from Amazon Seller Central, external agency, and internal sources. Asset Management and Content Optimization Partner with internal channel marketing and creative teams to manage creative content, including A+ detail, storefront refreshes, ad assets, and videos. Ideate, brief, and distribute best in class content to drive conversion and product sales. Additional tasks as assigned. Sustainability Responsibility Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars. QUALIFICATIONS & CHARACTERISTICS Holds a Bachelor's Degree (Business or Fashion Merchandising degree preferred), or equivalent years of experience. Internship experience a plus. Exceptional attention to detail and follow-through ability. Strong analytical and problem-solving skills. An entrepreneurial spirit and eagerness to learn. Experience in Amazon Seller Central is necessary. Proficient in Excel / Google Sheets. Excellent interpersonal and communication skills, with ability to collaborate. Possesses an entrepreneurial spirit and a keen ability to identify and capitalize on opportunities. *Salary range for this role is between $63,500.00 and $67,000.00 annually. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

The Senior Financial Analyst will be key Business Partner to various stakeholders within the company responsible for preparing financial analyses, maintaining current financial reports, and providing context and insight around the data. Develop methodologies to determine the effectiveness of initiatives on Retail Stores and Expenses with a focus on G&A Expenses. Analyze and report on historical, current and future trends in performance. Prepare reports for executive review. JOB RESPONSIBILITIES: Business partner to Retail, Construction, and G&A teams Expense control, reporting, and analysis Financial guidance with focus on Investment Optimization and maximizing ROIs of Retail Stores Identify Risks and Opportunities within the business and provide Actionable analysis Monitor and control monthly Retail KPIs in collaboration with COO and Retail Directors: Provide Retail stores with monthly sales targets in accordance with budgets Calculate monthly and quarterly sales bonus for Retail store teams Communicate Labor hours budget and ensure productivity optimization in stores CAPEX Spend Tracking and Reporting Develop and maintain trackers of CAPEX with a view on Spend vs. ROI and BUD Participate in monthly accounting close process: Liaise with Accounting and provide accruals of incurred expenses not yet invoiced per Accounting rules Review monthly and YTD P&Ls and address variances to Budget/Forecast and LY with an extensive GL research for accuracy Generate reporting and hold month end meetings with key stakeholders to review results and address variances Financial Controls for Purchase Requisition process: Approve Purchase Requisitions for relevant departments and thresholds and ensure accuracy vs. Budget/Forecast Provide guidance on Expense coding and amount allocation as it relates to Accounting Rules Generate Reporting and partner with stakeholders to address areas of risk and opportunities Assist in the annual P&L Budget and quarterly Forecast Preparation/Development Create and distribute weekly and monthly reports to various levels of management Analyzing business results for key takeaways to help achieve business objectives, build consensus across various teams to expedite cost control initiatives and build understanding Go to for Reporting and Analysis development on Financial Reporting tool TM1 Manage and deliver all ad hoc analysis Work effectively in a team environment All other duties or projects as assigned KEY PERFORMANCE INDICATORS: Key contributor to Top-line and Bottom-line company results REQUIREMENTS: EDUCATION BS in Finance, Accounting, or other quantitative field EXPERIENCE 3-5 years of experience in financial planning, analysis and modeling SKILLS Retail/Wholesale experience Proficient in Excel, Power Point, Power BI and Other MS applications SAP or other comparable ERP system exposure All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

WHO ARE WE We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in ‘truth in beauty'. SUMMARY ELEMIS is seeking a strategic and analytical ecommerce leader with a proven track record of scaling growth profitably on Amazon 3P. The Director of Amazon Ops will be responsible for the day-to-day interface between Amazon, the agency and internal teams. They will be responsible for the Amazon P&L, driving sales and merchandising strategies to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of Amazon alongside the agency and will collaborate closely with internal teams and external partners to achieve overall goals. ESSENTIAL REPONSIBILITIES Key Responsibilities: -P&L and Business Management Manage full Amazon P&L and budgets to ensure brand hits profitability and sales goals. Define and achieve growth targets through planning and implementation of effective advertising and retail strategies, promotions, site content optimization and assortment plans. Oversee Amazon agency in day to day with a focus on operational excellence, achieving sales goals and profit. -Operations Management Manage all Amazon related operations including inventory planning, CX, listing and catalog management, account health and other relevant business operations. Own total forecasting, including sales and demand, collaborating internally to ensure accurate scenarios and execution and communication across all stakeholders. -Merchandising and Marketing Management Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders. Manage and optimize content, including all PDP assets, landing pages and videos. -Reporting and Analytics Develop and manage reporting and analytics that lead to actionable insights and measurable optimizations. Additional tasks as assigned. Sustainability Responsibility: Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars. QUALIFICATIONS & CHARACTERISTICS Bachelor's degree in Marketing, Business, or a related field. 8+ years of experience working with a brand on Amazon through Seller Central required, luxury beauty brand experience preferred. Strong understanding of Amazon Seller Central, FBA environment and Amazon media. Actively embraces a growth mindset with an openness to feedback to support continuous improvement. Demonstrated ability to drive continuous process improvements and introducing best practices across the organization in support of better outcomes. Excellent analytical skills with the ability to interpret data and generate actionable insights. Proficient in Excel: must be able to do VLOOKUP, pivot tables, and other basic formulas. Highly organized, pro-active self-starter and self-motivated with teamwork attitude. Ability to deal with ambiguity & work across teams to develop clarity. Ability to thrive in a fast-paced, dynamic environment. Exceptional attention to detail and excellent follow-through. Strong communication and collaboration skills, with the ability to work effectively across teams. Proven ability to manage multiple projects and meet tight deadlines. *The salary range for this role is between $130,000 and $160,000 annually. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Job Description The CRM Intern will support the operational execution of Email, SMS, and Direct Mail programs for North America. This role is focused on reporting, QA, documentation, and workflow support to ensure CRM campaigns launch accurately and on time. The intern will work closely with channel managers to maintain CRM operational excellence and consistency across channels. The ideal candidate is creative with exceptional multi-tasking, project & time management, technical and analytical skills. JOB RESPONSIBILITIES: EMAIL & SMS OPERATIONS SUPPORT Assist with weekly and monthly reporting for Email and SMS Update performance trackers and UTM/link hygiene logs Perform QA checks (links, images, rendering, copy) Support proof routing and documentation Maintain CRM calendars and asset trackers DIRECT MAIL SUPPORT Assist with circulation tracking and version organization Maintain project files and proof documentation COMPETITIVE MONITORING Capture competitor emails/SMS using a structured template Tag brand, offer type, date, and channel (no insights required) Maintain a clean archive in the shared drive ADMINISTRATIVE SUPPORT Take notes during meetings and maintain action-item logs Assist with Retail RSVP support and occasional data entry Support cross-functional operational requests KEY PERFORMANCE INDICATORS: Accuracy and completeness of QA and reporting tasks Reliability and timeliness in delivering assigned work Consistency of documentation and trackers Reduction of operational workload for CRM channel managers REQUIREMENTS: EDUCATION BA / BSC in Marketing required / Masters preferred EXPERIENCE/SKILLS Proficiency in Excel/Google Sheets (VLOOKUP, SUMIFS, pivots preferred) Strong attention to detail Ability to follow structured processes and standard operating procedures Organized, responsive, and able to manage multiple tasks Interest in CRM operations or digital marketing BENEFITS INCLUDE: Competitive Compensation at $19/hour School Credit Offered A warm, open, fun, and friendly work environment Generous L'Occitane employee discounts All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR nu874jAlqy

At Erborian, our mission is simple: bring you your best complexion yet with the help of easy-to-use, unique hybrid products. We aim to help you simplify your routine without skimping on the level of care, protection, and nourishment your skin craves, which is why our best-selling BB and CC Creams are the perfect blend of coverage and skincare in one tube so you can feel good in your own skin. With presence in Paris, UK, and Korea, Erborian is quickly growing in the US and is looking to build a stronger online presence. JOB SUMMARY: The Director of Sales & Marketing for Erborian USA is responsible for Erborian growth in the US, developing all business channels with a strong commercial strategy and being the guarantor of brand positioning and consistency on this market. She/he is the key liaison for all of the brand's US Retailers and Web Partners, with focus on growing sales within existing accounts and expanding distribution. She/he proactively looks for new business opportunities for the brand. She/he tracks and analyzes the sales performance and is able to find creative ways of boosting it. She/he builds strong marketing plan and oversees trade marketing and content activities. She/he manages the Associate e-commerce manager and Associate Wholesale Manager. She/he is also responsible for working with support teams to manage logistics and supply chain processes related to sales. JOB RESPONSIBILITIES: SALES: Responsible for overseeing sales budget & quarterly RF by Channel- US (RF1 + RF2) ensuring all activities are in line with budget and on track to achieve targets and sharing frequent updates with key stakeholders. Ownership of all budget files tracking net sales and expenses each month to align with the financial closing period. Oversee reforecast all sales and spending as needed, but especially for quarterly Reforecast 1, 2, and 3 including Amazon, Ulta, website, and all web partners. Monitor net sales and sell-out targets weekly or as needed to include any key changes in ship dates or sell-out events. Track and own the monthly closing process with finance monitoring net sales and ensuring P1 accounting actions are recorded within the correct month and expenses fall in line with month budgeted. Support new business ventures partnering with the team on opening order sales projections and all expenses that need to be budgeted in the P&L. DIGITAL/AMAZON: Oversee the Amazon sales and advertising strategy with Vendor and agency teams, ensuring profitability targets are achieved. Manage and support the digital team for all events to ensure we remain on track for key animations and sales plans. Create an optimal strategy for Amazon Tentpole Events including assortment proposal, product forecasting, and media/marketing activities to align with budgets and sales growth vs LY. Ensure all campaigns, including promotions or novelties or always on are on brand and support best in class customer experience. ULTA & OTHER PARTNERS: Oversee the Ulta sales and promotional strategy with Ulta buying and planning teams. Support team to autonomously manage web partners & independents strategy and budgets for Ulta, Revolve and other partner marketing action items such as Korean retailers. PRODUCT FORECASTING: Partner with demand planning team to ensure ongoing forecast aligns with sales and PR strategy sharing projections for tentpole and campaign impacts on sales forecast. Share forecast updates on any significant tentpole events (Ulta 21 Days, Amazon Prime Day, Black Friday, etc.) especially for US only products, ensuring forecast aligns with budget targets. Monitor local excess and obsolete inventory risks with business team and provide action plan to sell through as needed. Oversee launch strategy for US market to provide direction and forecasts on new products from product development team. Oversee inventory monitoring at retailers and communicate any impact or significant phasing on product forecasting or net sales. TRADE MARKETING: Oversee over-arching campaign strategy and timing to support team needs on all channels (E-tailers, D2C, Sephora, PR). Help to create a holistic 360 campaign vision in partnership with brand marketing director to ensure campaign look/feel is aligned with local market and campaign supports all strategic channel needs. Ensure all campaign assets for channels are on brand for global and US strategy and re-enforce main goal of brand awareness on the US market. Supervise sampling and free product strategy to support marketing awareness and review strategy and ensure activities align with budget. Lead product content direction in partnership with product development team to create strong story telling for new and best-selling products that benefit all channels. KEY PERFORMANCE INDICATORS: Sales performance and data analysis Brand presentation Internal and external relationship quality REQUIREMENTS: EDUCATION Completed Bachelor's degree EXPERIENCE 6-10 years+ of experience in in Sales/ key account manager's role for a main retailer, in the beauty industry. Experience with Amazon is a big plus. Proven success working with Beauty Retailers, managing daily business needs and opening new distribution. SKILLS Strong proficiency in Excel and PowerPoint Strong analytical/quantitative skills comfortable with business math Experience with managing beauty accounts Strong communication and presentation skills and ability to interact and present to top management and external agencies Process-oriented mindset to best manage related logistics, supply chain and operations procedures Self-motivated and proactive approach with an appropriate sense of urgency Ability to think strategically and create a bigger picture vision while also executing that vision Strong knowledge of digital asset management. Must present a positive, professional and energetic attitude, be able to work in a team, be proactive and remain self-motivated Must be detail oriented, and have excellent organization and time management skills Beauty industry know how, passion for cosmetics/beauty products A self-starter with the ability to problem solve and brainstorm in a fast-paced, collaborative environment and act with a strong sense of accountability. Must be an ambassador of the Erborian Brand. PHYSICAL & TRAVEL REQUIREMENTS Some remote flexibility with 2 days on average in office per week. Potential travel needed to build up relationship with retailers. Must be available from Monday to Friday. Erborian North America offers a competitive compensation package and a comprehensive benefit. L'OCCITANE is an equal opportunity employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values: entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability. Employment may be subject to verification of references and background check. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Title: Retail Sales & Education Coordinator Reports to: SVP, Sales + Key Account Director of Retail Sales Type: Full-Time OUR STORY: We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 45 countries, we believe in ‘truth in beauty'. We are passionate about taking care of your skin. Our focus is delivering proven results with feel-good skincare products combined with cutting-edge patented technology. Our award-winning skincare portfolio includes face and body skincare products with revolutionary formulas, spa treatments, supplements, and more. We know your skin because we've seen your skin: every year we work with many millions of clients across the globe - in our spas, in our stores, and via virtual consultations. Our extensive experience in facial services means we have first-hand knowledge of our clients' complexions, and we are experienced at tailoring skin concern solutions for every individual. Nature powers our products: by sourcing natural extracts that catalyze each other and harnessing the power of nature's finest active ingredients, we can deliver results that you can see and feel, both inside and out. Elemis is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability. POSITION SUMMARY: We are seeking a highly organized and detail-oriented Retail Sales & Education Coordinator to support both the daily operational needs of our growing field team and the foundational sell-in activities that power our wholesale business. This role ensures operational excellence across field logistics, education/event execution, data management, and retailer coordination. As our brand accelerates across major retailers - including Sephora, Ulta, and Nordstrom - the ideal candidate will be a proactive problem-solver who thrives in a fast-paced environment and is passionate about enabling field and commercial teams to succeed. This is a high-impact, cross-functional role partnering closely with Sales, Education, Events, Operations, Marketing, and Finance. ESSENTIAL DUTIES AND RESPONSIBILITIES: FIELD SALES & EDUCATION OPERATIONS (Approx. 70%) Field Logistics & Shipping Support Coordinate all field shipments (spa backbar, GWPs, event testers, gratis, collateral, sachets) in partnership with Sales, Planning & Operations. Track and resolve FedEx/shipping issues to ensure timely delivery. Manage quarterly gratis forms, new-hire welcome kits, and ad-hoc market shipments. Monitor shipping spend and ensure alignment with budget and COGS guidelines. Event & Education Operations Support logistics for masterclasses, in-store events, retailer activations, and field education sessions. Coordinate education tester and collateral shipments. Partner with the Education team on freelance training assignments and scheduling. Assist with booking monthly ESV coverage in high-volume doors. Tools, Systems & Data Management Maintain internal tools including sales forms, incentive trackers, JotForm/OOS trackers. Update and maintain field contact lists and communication systems. Submit weekly invoices to AP and manage operational data entry and documentation. Team Onboarding & Coordination Partner with HR to oversee operational onboarding for new field hires. Support freelancer platform management, transitions, and training. Lead operational setup for Market Specialists and Account Coordinators (systems of access, supplies, tools). SELL-IN SUPPORT (Approx. 30%) Sell-In Process Support Assist with the preparation of sell-in decks, retailer submissions, and seasonal presentations. Maintain internal launch calendars and ensure cross-functional alignment with retailer timelines. Track product submissions and coordinate delivery of samples and assets for retailer meetings. Support KAMs by organizing meeting recaps, tracking action items, and following up internally. Inventory & Order Tracking Monitor open and invoiced POs, shipment timelines, and warehouse cutoffs to ensure monthly orders ship on schedule. Proactively flag delays, variances, or risks to KAMs and partner teams so we can problem-solve early. Track fulfillment updates and communicate shortages or partial ships to retailers, ensuring all parties stay aligned. Partner with retailers to adjust orders when needed, so both sides remain in lockstep, and inventory flows smoothly through key windows. Product & Assortment Management Manage new item setup, SKU lifecycle management, and maintenance of line lists for key retailers in partnership with Planning & Operations. Upload assets and manage retailer portals to ensure up-to-date product information and images. Help maintain accurate assortment overviews and retailer-specific SKU assortments. Sales Reporting & Analysis Pull, format, and distribute weekly/monthly sales reports. Support ad hoc sell-in analysis, performance recaps, and competitive benchmarking. Qualifications 2-3 years' experience in sales support, operations or logistics (beauty industry preferred). Strong Excel and Microsoft Office skills; experience with project management tools is a plus. Highly detail-oriented with strong communication and follow-up skills. Ability to multitask, prioritize, and thrive in a fast-paced, cross-functional environment. Passion for retail, beauty, and supporting field success. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

JOB SUMMARY: The Procurement Specialist manages all the Indirect Purchases related to 3 brands of L'Occitane Group in North America - L'Occitane En Provence, Erborian and Elemis. With a spend of over USD 100M and around 1,000 suppliers, this position has a big opportunity not only on negotiation but also on processes and tools implementation and review for Marketing, Merchandising, Supply Chain, and other Business Services categories. This role also involves supplier management, with a big focus on Corporate Social Responsibility and Sustainability, aligned with L'Occitane Group's values and commitments. JOB RESPONSIBILITIES: * Lead RFI, RFP and RFQ processes according to business needs, partnering with the different areas within the company - Marketing, Merchandising, Supply Chain, Finance, HR, Digital, Sales and Sustainability Teams. * Run strategic sourcing projects when appropriate. * Run financial analysis, partnering with Finance to ensure the results of negotiations are according to business' expectations. * Discuss and review contracts with suppliers and internal stakeholders, as well as manage contracts during their lifecycles. * Propose new processes or processes improvement, according to day-to-day activities. * Partner with suppliers to close win-win deals and strength relationships. * Be part of a global Procurement community, exchanging information and doing benchmarks with the different regions and brands of the group, leveraging the results for the business. * Propose new options of suppliers, services, and materials from the market, to enable innovation. * Engage and manage suppliers on our programs of Corporate Responsibility and Sustainability, taking these criteria in consideration on all the decisions made within Procurement. * Report monthly and quarterly results and KPI's for Leadership and Finance teams. * All other duties or projects as assigned. KEY PERFORMANCE INDICATORS: * Cost Savings * Cost Avoidance * Corporate Responsibility Program Coverage * Other KPI's related to process and tools improvement REQUIREMENTS: EDUCATION: * BA in Supply Chain, Procurement, Business, Engineering, Economics, or other relevant area. EXPERIENCE: Required: * 3-5 years on Procurement, with progressively increasing responsibilities within consumer goods and/or retail industries. * Experience on Indirect Procurement, preferably on Marketing and Merchandising categories in the USA market. * Experience on negotiation, strategic sourcing, and RFx processes. * Experience on contract and supplier management. Preferred: * Experience within Beauty Industry and/or Retail. * Supplier management experience with focus on Corporate Responsibility and Sustainability. * Project management and processes review/creation experience. * Background on multi-country and/or multi-brand organization. SKILLS: * Ability to partner with and influence others without direct authority. * Build consensus and collaborate with people from different functions, proposing solutions and options from the suppliers' market. * Hands-on mentality, demonstrating autonomy and showing the ability to manage expectations and requirements of different stakeholders. * Strong prioritization skills in order to meet deadlines. * Organization skills to be able to control KPI's, contracts and a variety of different projects and different categories at the same time. * Customer centric behavior with pro-active attitude. * Demonstrated flexibility and willingness to respond to changes in the external and internal environments. * Excellent communication and presentation skills. * Ability to identify and manage risks. PHYSICAL & TRAVEL REQUIREMENTS: * 3 times/week at NYC office * Visits to the warehouse in NJ and national suppliers as needed - around 10% of the time The compensation for this role ranges from $75,000 - $85,000 (based on skills, experience and with differentials applied if outside of NYC.) All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Job Title: Seasonal Beauty Advisor Reports to: Store Manager Who You Are: Embark on a serene journey as a Seasonal Beauty Advisor with L'Occitane. Our Beauty Advisor's immerse your senses in the warmth of Provence through personalized beauty moments. Our goal is to form genuine, trusted relationships with each guest while experiencing luxury through our iconic products. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors. The Fundamentals of What You'll Do: Be the Host: Create every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations. Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset. Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customer's needs first. Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive. Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team. We value hearing from individuals who possess: Strong communication skills and creative problem-solving ability. Entrepreneurial attitude with a background in a sales-driven environment Mindset focused on customer satisfaction (internal and external customers) Interest in skincare, body care and fragrance is beneficial. Adaptability and flexibility are recommended Basic Technology Skills Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. The pay range for this position is $16.09 to $18.50 per hour (depending on skills and experience) All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Job Descriptiondepartmentlocationposition type Amazon New York City Full Time, Hybrid WHO ARE WE We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in ‘truth in beauty'. SUMMARY The Amazon & Etail Coordinator will support the VP of Amazon + ETail & Director of Amazon Ops with day-to-day operations to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of the Amazon site, including product launches, catalog maintenance, troubleshooting issues, and marketing initiatives. This role will collaborate closely with internal teams (Global team, local Marketing, Operations, Planning, and Finance) and external partners (Amazon and agencies) to execute and optimize strategies that drive growth for the ELEMIS brand on Amazon and Etail partners. ESSENTIAL REPONSIBILITIES Key Responsibilities Operations Management Complete new product set-up forms and work with Regulatory and Marketing departments to ensure asset compliance. Maintain and optimize product listings (stock accuracy, titles, descriptions, etc.) on Web Partners' sites daily. Manage catalog (SKU changes, pricing updates) with Amazon, internal partners globally and all E-commerce partners. Execute and manage daily tasks on Amazon Seller Central to ensure fluid operations (e.g. monitoring buy box, shipping issues, etc) and customer UX and all content on site. Track inventory levels and POs to make reorder recommendations and ensure we are meeting WOC and budget goals. Collaborate with Operations to ensure accurate and sufficient product assortment and inventory across entire portfolio and partners. Marketing and Promotions Play a key role in the success of tentpole events across our partners, including both internal and external reporting. Audit and report on key competitor activity weekly and across key promotional moments. Business Analytics Analyze performance on a weekly & monthly basis, pulling data from Amazon Seller Central, external agency, and internal sources. Asset Management and Content Optimization Partner with internal channel marketing and creative teams to manage creative content, including A+ detail, storefront refreshes, ad assets, and videos. Ideate, brief, and distribute best in class content to drive conversion and product sales. Additional tasks as assigned. Sustainability Responsibility Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars. QUALIFICATIONS & CHARACTERISTICS Holds a Bachelor's Degree (Business or Fashion Merchandising degree preferred), or equivalent years of experience. Internship experience a plus. Exceptional attention to detail and follow-through ability. Strong analytical and problem-solving skills. An entrepreneurial spirit and eagerness to learn. Experience in Amazon Seller Central is necessary. Proficient in Excel / Google Sheets. Excellent interpersonal and communication skills, with ability to collaborate. Possesses an entrepreneurial spirit and a keen ability to identify and capitalize on opportunities. *Salary range for this role is between $63,500.00 and $67,000.00 annually. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR V1zRhHssF4

ABOUT ERBORIAN: At Erborian, we leverage the power of Korean Skincare to boost both your skin & self-esteem. We combine centuries of Korean beauty rituals with cutting-edge science to deliver visible, immediate and effortless results - empowering you to own your skin and your confidence. With a strong double-digit growth, Erborian is currently expanding in the US market. We are seeking a Communication, PR and Brand Director to continue building brand awareness, elevate brand desirability, and advocacy through holistic, purpose-driven communication. JOB SUMMARY: Reporting to the US Managing Director, and in close collaboration with the International Headquarters, you'll be the strategic leader of Erborian's 360° communication vision in the U.S. You will define, orchestrate, and oversee all key communication levers - including influence, PR, social media, brand activations, and self-esteem programs - ensuring cohesive storytelling, visibility, and ROI. You will also be the lead of our brand image, ensuring that Erborian's unique voice and content are beautifully adapted to the U.S. market. JOB RESPONSIBILITIES: 1. Strategic Communication & Activation plans Leadership * Build and lead the U.S. communication strategy, driving awareness, desirability, and brand love. * Manage activation plans aligned with the marketing launch calendar, while developing a strong always-on visibility strategy. * Lead the awareness budget, propose and optimize marketing spend allocation to maximize ROI and long-term growth. * Collaborate with the international media team to amplify activations and align earned, owned, and paid channels (TikTok, Meta, etc.). * Work hand-in-hand with Sales and Trade Marketing team to develop strategic 360° activation mechanics for each retailer, maximizing sell-in and sell-out performance. * Propose and validate trendy 360° activation concepts that strengthen cultural relevance and community engagement. 2. Influence, PR & Social Media Strategy * Accelerate organic influence growth by strengthening community relationships and building long-term advocacy through personalized mailers, seeding programs, events, and retention initiatives. * Develop and nurture authentic, long-term connections with creators and advocates to transform them into true brand ambassadors and drive sustained visibility and desirability. * Oversee the influencer marketing and VIP strategy (paid), defining direction, KPIs, exploring new opportunities and tools. * Lead press strategy - ensuring consistent, impactful coverage and relationships with key media and KOLs. * Supervise organic social media and community strategy, ensuring alignment with global creative direction and U.S. cultural resonance. 4. Performance, Reporting & EMV Strategy * Own communication KPIs and local communication budget- including EMV, engagement, reach, and ROI. * Lead EMV strategy, data tracking, and reporting frameworks to measure and optimize communication performance. * Provide regular insights and recommendations to refine campaigns, investments, and strategic choices. 3. Brand Identity, Self-Esteem Advocacy & Social Impact * Lead the U.S. brand positioning: adapt the global brand strategy to local market, shaping campaign narratives, content, and copywriting to create powerful, relevant campaigns and messaging. * Act as a self-esteem advocate, ensuring campaigns and products promote authenticity, confidence, and emotional well-being. * Adapt and lead Erborian's Self-Esteem Engagement Program in the U.S., working with partners and charities supporting mental health. 5. Team Leadership & Structure * Lead and develop the U.S. Communication team * Manage and guide external partners and agencies (PR, influence, social). * Inspire, empower, and align the team around clear strategic objectives and KPIs. KEY PERFORMANCE INDICATORS: * EMV * Social media community growth (number of followers, brand fans database) * Engagement indicators * UGC growth * Activation plans' impact on Retail Sales REQUIREMENTS: * 5-8 years' experience in communication, PR, or brand marketing within beauty &/or skincare * Strong understanding of multi-channel environments, including Sephora. * Proven track record in 360° communication strategy, combining influence, PR, social media, and brand activations. * Comfortable with paid media ecosystems (TikTok, Meta, Youtube) and their connection to earned and owned channels. * Analytical and performance-driven, with solid expertise in EMV tracking and reporting. * Inspirational leader - strategic, organized, and able to empower teams and agencies * Deep sensitivity to self-esteem, mental health, and brand purpose, with a passion for meaningful storytelling. * Creative, culturally curious, and business-oriented - capable of translating insights into impactful actions. * Entrepreneurial mindset: able to think strategically while staying hands-on when necessary. * Great team player * Strong work ethic, resilient WHY JOIN US? * Lead a fast growing brand's communication and visibility in one of the brand's most exciting and strategic markets, with strong growth, opportunities, and new exciting partnerships to come. * Drive purposeful communication that blends beauty, confidence, and cultural relevance. * Collaborate with passionate, international teams across marketing, media, and creative. * Thrive in a dynamic, entrepreneurial, and inclusive environment - where ideas truly come to life. PHYSICAL & TRAVEL REQUIREMENTS * Be in our New York office 2 days a week for team meetings and to ensure great teams synergies. The compensation for this role ranges from $135,000 - $150,000 (based on skills, experience and with differentials applied if outside of NYC.) All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Job Description We are seeking an organized and proactive IT intern to coordinate and pilot projects that strengthen our Back End Systems at L'Occitane North America. The Data and Back end Systems department includes the Order Management system (OMS), Retail POS (Cegid), Marketplaces (Rithum), EDI, interfaces with SAP and Warehouse systems (WMS), Integration platform (API and ESB), Data (Snowflake for analytics and referential platforms), automation (Power Platform). You will work cross-functionally with the different Back End and Data team members to plan, execute, and deliver projects. JOB RESPONSIBILITIES: Project Leadership & Coordination Assist in the development and maintenance of project plans, schedules, and status reports. Examples: Tax management system deployment, customer data quality, Omnichannel operations improvements … Support coordination across cross-functional stakeholders including IT teams, Data teams, Retail Operations, Supply Operations, Finance, Customer Care and vendor partners. Participate in project meetings and prepare documentation including meeting minutes, action logs, and risk/issue registers. Contribute to the drafting of functional and technical documentation (requirements, process flows and mapping, test scenarios, stakeholder summaries). Support project tracking by consolidating progress updates, monitoring KPIs, and ensuring adherence to deadlines. Assist with the user acceptance testing, defect triage, and validation activities Perform basic data analyses and support data accuracy or integration initiatives as required. Drive the planning, execution, and delivery of multiple simultaneous IT backend projects. Support to develop Project Governance of : stakeholders mapping, team rituals Communication & Stakeholder Management Translate business needs into clear functional specifications and ensure understanding by technical teams. Translate technical constraints into business language for non-technical stakeholders. Present project progress, risks, and action plans to senior management. Execution Oversight Track tasks, monitor progress, manage timelines, and flag delays proactively. Project meetings: define agendas, assign action items, and ensure follow-up. REQUIREMENTS: EDUCATION: Currently enrolled in a Bachelor's or Master's program in Information Systems, Computer Science, Data Analytics, Engineering, Business, or a related field. EXPERIENCE: Experience with project management is preferred. SKILLS: Strong organizational and analytical skills, with the ability to synthesize information and manage multiple priorities. Strong written and verbal communication skills, with attention to detail. Interest and familiarity in data, IT and integration architecture. Demonstrated professionalism, and ability to work in a corporate environment Ideally experience with Project Management tools (e.g., Jira, Confluence, MS Project) PHYSICAL & TRAVEL REQUIREMENTS: Hybrid at NY office BENEFITS INCLUDE: Competitive Compensation at $19/hour School Credit Offered A warm, open, fun, and friendly work environment Generous L'Occitane employee discounts All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR 568UZrzz6K

Title: Retail Sales & Education Coordinator Reports to: SVP, Sales + Key Account Director of Retail Sales Type: Full-Time OUR STORY: We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 45 countries, we believe in 'truth in beauty'. We are passionate about taking care of your skin. Our focus is delivering proven results with feel-good skincare products combined with cutting-edge patented technology. Our award-winning skincare portfolio includes face and body skincare products with revolutionary formulas, spa treatments, supplements, and more. We know your skin because we've seen your skin: every year we work with many millions of clients across the globe - in our spas, in our stores, and via virtual consultations. Our extensive experience in facial services means we have first-hand knowledge of our clients' complexions, and we are experienced at tailoring skin concern solutions for every individual. Nature powers our products: by sourcing natural extracts that catalyze each other and harnessing the power of nature's finest active ingredients, we can deliver results that you can see and feel, both inside and out. Elemis is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability. POSITION SUMMARY: We are seeking a highly organized and detail-oriented Retail Sales & Education Coordinator to support both the daily operational needs of our growing field team and the foundational sell-in activities that power our wholesale business. This role ensures operational excellence across field logistics, education/event execution, data management, and retailer coordination. As our brand accelerates across major retailers - including Sephora, Ulta, and Nordstrom - the ideal candidate will be a proactive problem-solver who thrives in a fast-paced environment and is passionate about enabling field and commercial teams to succeed. This is a high-impact, cross-functional role partnering closely with Sales, Education, Events, Operations, Marketing, and Finance. ESSENTIAL DUTIES AND RESPONSIBILITIES: FIELD SALES & EDUCATION OPERATIONS (Approx. 70%) Field Logistics & Shipping Support * Coordinate all field shipments (spa backbar, GWPs, event testers, gratis, collateral, sachets) in partnership with Sales, Planning & Operations. * Track and resolve FedEx/shipping issues to ensure timely delivery. * Manage quarterly gratis forms, new-hire welcome kits, and ad-hoc market shipments. * Monitor shipping spend and ensure alignment with budget and COGS guidelines. Event & Education Operations * Support logistics for masterclasses, in-store events, retailer activations, and field education sessions. * Coordinate education tester and collateral shipments. * Partner with the Education team on freelance training assignments and scheduling. * Assist with booking monthly ESV coverage in high-volume doors. Tools, Systems & Data Management * Maintain internal tools including sales forms, incentive trackers, JotForm/OOS trackers. * Update and maintain field contact lists and communication systems. * Submit weekly invoices to AP and manage operational data entry and documentation. Team Onboarding & Coordination * Partner with HR to oversee operational onboarding for new field hires. * Support freelancer platform management, transitions, and training. * Lead operational setup for Market Specialists and Account Coordinators (systems of access, supplies, tools). SELL-IN SUPPORT (Approx. 30%) Sell-In Process Support * Assist with the preparation of sell-in decks, retailer submissions, and seasonal presentations. * Maintain internal launch calendars and ensure cross-functional alignment with retailer timelines. * Track product submissions and coordinate delivery of samples and assets for retailer meetings. * Support KAMs by organizing meeting recaps, tracking action items, and following up internally. Inventory & Order Tracking * Monitor open and invoiced POs, shipment timelines, and warehouse cutoffs to ensure monthly orders ship on schedule. * Proactively flag delays, variances, or risks to KAMs and partner teams so we can problem-solve early. * Track fulfillment updates and communicate shortages or partial ships to retailers, ensuring all parties stay aligned. * Partner with retailers to adjust orders when needed, so both sides remain in lockstep, and inventory flows smoothly through key windows. Product & Assortment Management * Manage new item setup, SKU lifecycle management, and maintenance of line lists for key retailers in partnership with Planning & Operations. * Upload assets and manage retailer portals to ensure up-to-date product information and images. * Help maintain accurate assortment overviews and retailer-specific SKU assortments. Sales Reporting & Analysis * Pull, format, and distribute weekly/monthly sales reports. * Support ad hoc sell-in analysis, performance recaps, and competitive benchmarking. Qualifications * 2-3 years' experience in sales support, operations or logistics (beauty industry preferred). * Strong Excel and Microsoft Office skills; experience with project management tools is a plus. * Highly detail-oriented with strong communication and follow-up skills. * Ability to multitask, prioritize, and thrive in a fast-paced, cross-functional environment. * Passion for retail, beauty, and supporting field success. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Who We Are: We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in "truth in beauty." Position Overview: The Education and Events Director is responsible for driving revenue growth and expanding market share. Dedicated to developing innovative sales strategies, leading a high-performing sales team, and fostering strong relationships with key accounts. This role supports the field team and collaborates closely with operations, education, events, and marketing to ensure alignment and maximize overall effectiveness. The Education and Events Director reports directly to the Senior Vice President Sales Key Responsibilities: Sales Strategy: * Develop and implement effective sales strategies to achieve targets and expand market share on a weekly, monthly seasonal strategies. * Analyze and share market trends to identify new business opportunities. Team Leadership: * Lead and mentor a high-performing sales team, setting performance goals and providing ongoing coaching. * Hire, train, and develop best in class talent. * Foster a collaborative team environment that encourages open communication and feedback. Recognize and celebrate team achievements to boost morale and motivation. * Provide constructive feedback and conduct monthly performance reviews to promote continuous improvement. Key Account Management: * Build and maintain relationships with key accounts and retailers. Collect feedback from retail partners to guide decision-making and proactively address any concerns. * Hold weekly individual business account strategy conversations/planning, identifying opportunities to shift or increase performance. Performance Analysis: * Monitor sales reports and metrics, providing regular updates to ACS/AEs during weekly individual touch bases and weekly regional calls. * Utilize data to adjust strategies as necessary. * Conduct weekly team meetings to review sell-through success and opportunities. As well as going over stock opportunities. This includes conducting one-on-one touch base meetings with Account Executives to assess performance, provide support, and align on goals and strategies. * Host and manage quarterly meetings with AE's and freelance team. Training and Development: * Collaborate with the education team to ensure the sales team is comfortable and well-versed in brand-specific knowledge and education. * Foster collaboration and participation within the team to promote best practices and enhance overall performance to optimize store visits. * Manage weekly ESV (Education Sales Visits), and report BA's trained and average dollars generated. * Conduct monthly as we as seasonal market visits providing strategy and analysis. Event Coordination: * Oversee promotional events and product launches, ensuring alignment with sales goals in partnership with event team. * Maintain record of historical data for future planning. * Analyze promotional events by reviewing last year's liabilities to ensure that sales goals are met and optimized. * Collaborate with event manager to ensure all liabilities and communications are addressed for a successful execution of events. * Provide feedback to the event team with opportunities and challenges. * Book events at store level and share the event bookings with the events team. Collaboration with Marketing: * Work with marketing to align sales strategies with promotional campaigns. * Share in-store brand opportunities that directly affect our brands. Budget Management: * Manage budget to ensure profitability and meet deadlines for reporting expenses and other requests. * Manage T&E. * Manage freelance dollars spend. Operational Collaboration: * Collaborate with Account Management Sales Directors to manage car stock orders for ACs/AEs, ensuring proper allocations prior to shipping. This includes overseeing samples and testers for department stores through the sales operations team. * Collaborate with EDU team to manage car stock orders for ACs/AEs, ensuring proper allocations prior to shipping. This includes overseeing samples and testers for department stores through the sales operations team. * Manage weekly Jot Form OOS entries, with oversight from the Sales Operations Team, ensuring all out-of-stock reports are accurately submitted. * Manage bi-monthly competitive information. * Manage newness report on a bi-weekly basis. Business Planning and Event Tracking: * Manage business planners (DBR) directly with AEs; revise as necessary. * Upload all FSC events and future events by the 6th of every month, communicating due dates to Acs/AEs. * Manage all entries weekly; share with the events team at month-end. New Hire & Brand Training: * Ensure all new hires receive a warm welcome and comprehensive training with the necessary tools to excel in their roles, including creation of a detailed onboarding schedule and follow-up support. * Communicate with education trainers to schedule sessions for new hires, at least 2 weeks prior to hiring dates. Key Performance Indicators (KPIs): * Operating profits for all brands * Net Sales Achievement for all brands * Sales Achievements for all brands * Administration & Reporting * Field relationships & onboarding KPI Competencies: * Passion * Self-Reflection * Talent Development * Organization Development * Business Competencies * Business execution ability Reports To: SVP of Sales Please note this role will be NYC Metro based Elemis is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)

Job Title: Seasonal Beauty Advisor Reports to: Store Manager Who You Are: Embark on a serene journey as a Seasonal Beauty Advisor with L'Occitane. Our Beauty Advisor's immerse your senses in the warmth of Provence through personalized beauty moments. Our goal is to form genuine, trusted relationships with each guest while experiencing luxury through our iconic products. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors. The Fundamentals of What You'll Do: Be the Host: Create every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations. Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset. Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customer's needs first. Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive. Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team. We value hearing from individuals who possess: Strong communication skills and creative problem-solving ability. Entrepreneurial attitude with a background in a sales-driven environment Mindset focused on customer satisfaction (internal and external customers) Interest in skincare, body care and fragrance is beneficial. Adaptability and flexibility are recommended Basic Technology Skills Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. The pay range for this position is $16.30 - $18.75 per hour (depending on skills and experience) All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA)