Peer Support Specialist EMPACT
Support specialist job at La Frontera
Who we are:
EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.
What you'll do:
Are you looking for a career to help people but do not have a a degree in behavioral health. Lived experience is valuable to us as we are looking for Peer Support Specialists. A qualified candidate will have personal experience in receiving behavioral health services, have successfully navigated through the behavioral health system, and is ready to help other on their personal journey .
The Peer Support position is a full time position which will require some evening hours. Experience working with severely mentally ill adults and the adult system of care is required. The Peer Support position serves as a bridge to ongoing services by coordinating and monitoring RBHA/Community based resources and facilitates delivery of these necessary services and support. Acts as a consumer advocate, assists consumers in the ISP process, assists in crisis intervention and outreach/engagement. The goal is to provide individuals who are voluntary and able to give informed consent, assistance in accessing services.
What you'll provide:
Minimum of High School Diploma or equivalent.
Bachelor's degree in the related behavioral healthcare field or equivalent work experience preferred.
Experience working with severely mentally ill adults and the adult system of care is required.
Peer Support Certification preferred.
Must be a recipient or have received services through the community behavioral health system.
Must have the ability and willingness to share their experience of receiving behavioral health services.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Must have a Fingerprint clearance card or be eligible to obtain one.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at the time of employment.
Additional Requirements and Responsibilities:
Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
What we'll offer:
(Full-time employees)
Generous PTO
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company-paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care Assistance
Pet Insurance and much more!
EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) AND The Commission on Accreditation of Rehabilitation Facilities (CARF).
EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.
EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Auto-ApplyHIV Program Specialist 1
Phoenix, AZ jobs
CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a HIV Program Specialist 1.
We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award.
CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer.
You can find out more about us by visiting our website at *************************** Apply Today!
Salary: Starting at $21-$24 per hour based on education and experience.
Must be able to pass a Level I background check (a Level II background may also be required).
CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Statement of Purpose: The Program Specialist 1 is an entry-level position for CAN Community Health's Education & Prevention Team that focuses on the provision of program services including but not limited to HIV/STI testing, health education, and community outreach. This position reports directly to the HIV Prevention Program Manager.
Primary Tasks:
Provides HIV/STI/Hepatitis C testing and pre- and post-test counseling in both clinic and community-based settings. Accurately documents the provision of testing in the electronic medical record and on paper as required.
Provides education on Pre-exposure Prophylaxis to clients and community members and navigates clients for Pre-exposure Prophylaxis program.
Serves as a representative of CAN Community Health during community-based outreach events. Conducts tabling and provides health education and testing as appropriate.
Distributes condoms to community members and partner organizations.
Collaborates with other disciplines internally and externally to coordinate client/patient services and community needs.
Ensures client confidentiality 100% of the time by conforming to HIPAA laws and CAN Community Health Policies and Procedures.
Drives and maintains the mobile sprinter unit as needed/applicable.
Accurately documents and maintains records as related to grant efforts, including but not limited to time spent.
Secondary Tasks:
Participates in professional training and education to advance skills/knowledge of HIV/STIs/Hepatitis C.
Maintains required certifications for the provision of services including but not limited to testing, as required by state/local health department.
Supports CAN Community Health's efforts to develop new partnerships and partnership agreements in assigned region/territory.
Represents CAN Community Health at local, state, and national conferences and meetings, as deemed necessary.
Prepares HIV home test kits for distribution and utilizes appropriate forms and platforms to provide HIPAA compliant support to clients participating in the tele-testing program.
Conducts online health education through the use of dating geolocation applications for CAN's virtual outreach program.
Participates in special projects and initiatives and other duties as assigned.
Knowledge, Skills and Abilities Preferred:
Ability to apply principles of health promotion and disease prevention.
Ability to accurately coordinate several tasks at one time.
Able to work autonomously and self-motivated.
Strong interpersonal skills and the ability to work effectively with a diverse population.
Knowledge of community health services and agencies.
Working knowledge Microsoft Office products including Outlook, Excel, Power Point and Microsoft Word.
Demonstrates appropriate organizational skills.
Demonstrates excellent communication skills.
Ability to utilize problem-solving techniques.
Demonstrates knowledge of HIPAA compliance.
Knowledge of CDC effective behavioral interventions and motivational interviewing.
Ability to work non-traditional hours on a regular basis, including nights and weekends.
Requirements
Education/Professional:
High School Diploma required
Minimum 1 year experience in a related field preferred, relevant college-level coursework may substitute for experience
CAN Required Trainings:
General Orientation HIV/AIDS Violence in the Workplace
Sexual Harassment HIPAA Health Stream Courses (as assigned)
Physical Requirements:
Neat professional appearance
Exert up to 25 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree.
Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity.
Machines/Equipment & Tools Used:
Computer Equipment
Multi-line Telephone
Fax & Other Business Machines / Technology
Valid driver's license and ability to operate a motor vehicle
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements:
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Technical Coordinator (Urinalysis) - Banner Desert (Night Shift)
Mesa, AZ jobs
Primary City/State: Mesa, Arizona Department Name: Lab-BDMC Work Shift: Night Job Category: Lab Find your Voice, Passion, & Purpose We are proud to offer new base pay rates starting at $33.33 per hour! This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA).
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
CORE FUNCTIONS
1. Performs all duties of MLT/MLS duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day workflow and give input into an assessment or disciplinary action) in the absence of section supervisor.
2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process.
3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the SQL/LSA System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models.
4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or SQL/LSA System, along with other miscellaneous department duties.
5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills.
MINIMUM QUALIFICATIONS
Technical Coordinator I:
Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR
Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area.
Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility.
For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required.
Technical Coordinator II:
Bachelor's Degree in medical laboratory science/medical technology, OR
Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical).
Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area.
Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility.
For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required.
PREFERRED QUALIFICATIONS
Additional related education and/or experience.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Technical Coordinator
Phoenix, AZ jobs
Primary City/State: Phoenix, Arizona Department Name: Microbiology-Ref Lab Work Shift: Evening Job Category: Lab This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA).
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
CORE FUNCTIONS
1. Performs all duties of MLT/MLS duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day workflow and give input into an assessment or disciplinary action) in the absence of section supervisor.
2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process.
3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the SQL/LSA System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models.
4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or SQL/LSA System, along with other miscellaneous department duties.
5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills.
KNOWLEDGE, SKILLS AND ABILITIES
Must exhibit personal maturity and responsibility.
Excellent reading, writing and math abilities.
Communicates effectively in oral and written formats sufficient to demonstrate comprehension.
Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization.
Ability to take direction and assimilate instructions quickly.
Detail oriented and exceptional organizational skills.
Basic computer skills.
Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department.
MINIMUM QUALIFICATIONS
Technical Coordinator I:
Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR
Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area.
Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility.
For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required.
Technical Coordinator II:
Bachelor's Degree in medical laboratory science/medical technology, OR
Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical).
Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area.
Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility.
For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required.
PREFERRED QUALIFICATIONS
Additional related education and/or experience.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Technical Support Specialist III - Executive Support
Tempe, AZ jobs
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Executive Tech Support Specialist in this role will exhibit advanced skills in troubleshooting complex issues and exceptional interpersonal and customer service abilities. Additionally, they must possess strong and concise communication capabilities, enabling them to explain technical issues clearly and simply to individuals with limited technical knowledge. This role combines high-level technical skills with excellent communication abilities to deliver a streamlined white glove experience by maintaining a forward-thinking proactive approach and taking full ownership to resolve issues comprehensively with a focus of service excellence preventing any further occurrences.
Job Responsibilities
Provide best-in-class IT Support onsite and remote to Executives and VIP personnel with exceptional customer service and support keeping communications fluid throughout the support engagement.
Independently drive complex issues through to resolution while looking for proactive methods to prevent any future occurring event.
Coordinate the design, documentation, deployment, and support for a wide range of technologies used by the executive team.
Make recommendations for new and upgraded technologies that would increase efficiency and/or effectiveness of the executive team.
Ability to anticipate potential technical issues and proactively address them before they impact executives' workflow.
Proactively explain technical issues to executives, sometimes with limited technical knowledge, while maintaining a professional demeanor.
Act as the liaison between various support and engineering teams and executive office to lead problems to resolution.
Assist in building and maintaining support runbooks as it would relate to the executive support model.
Identify critical issues requiring immediate attention and effectively raise awareness to escalate to appropriate teams.
Maintain awareness of events occurring in the executive office that may require raising awareness to leaders for the coordination of additional support or technology.
Collaborate with cross functional teams to troubleshoot complex issues that are impacting executives' workflow.
Continuous engagement fostering open lines of communication with strong relationship building to provide seamless support experience.
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles.
Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow.
Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations.
Perform device imaging, deployment, device migration support, recovery and supports device hardening efforts.
Responsible for inventory accuracy and lifecycle tracking when deploying & recovering assets.
Executes MDM enrollment and provisioning of end user assets.
Responsible for reclamation and secure sanitization of devices sent for disposal.
Provides technical support during refresh and replacement such as but not limited to drive mapping, software licensing transfers and print driver installations.
Performs other related duties as required and assigned in supporting business operations, projects and continuous improvement objectives.
Required Qualifications
Minimum of 7 years end user support, supporting all levels of the organization and 2+ years with a focus of Executive/VIP level support.
Ability to provide hands-on-white-glove support during changes and upgrades throughout the organization with a proactive approach.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent reasoning, problem solving, and decision-making skills.
Strong analytical and problem-solving skills with a superior understanding of computer hardware and software systems.
Excellent time management skills.
Maintain a high level of professionalism, credibility, and patience with users at all levels of the business.
Experience handling sensitive executive data while maintaining strict confidentiality.
Ability to prioritize workload to focus on highest priority.
Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day.
Working knowledgeable in Agile methodologies and ITIL Framework
Ability to diagnose network connectivity from user device and/or jack ID or data port.
Ability to remotely image a desktop computer using Intune.
Experience with O365 applications as well as Azure, Intune, Autopilot and JAMF.
Preferred Qualifications
Experience working in a healthcare or life sciences environment.
Experience working in a fast-paced environment support 1800+ end users
Working knowledge of ServiceNow and Okta Identity platform.
Bachelor's degree in computer science or related technology is preferred.
Experience with conference room A/V technologies.
ITIL V3 or V4 experience
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires on call rotation, periodic travel, some evenings, weekends and/or holidays and other duties as assigned.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyTechnical Support Specialist II
Phoenix, AZ jobs
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Technical Support Specialist II is responsible for the diagnosis, support, and other technical aspects to ensure hardware, software, and components for onsite and remote support Caris team members across the distributed environment are performing at an optimal level. This position supports teams including but not limited to sales, laboratory operations and researchers requiring someone with excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems while ensuring the deployment and support is maintained effectively and efficiently in a rapid growing fast paced environment. As a level II you will serve as a subject matter expert for other junior technicians.
Job Responsibilities
Provide exceptional customer service and support keeping communications fluid throughout the support and troubleshooting.
Ability to effectively configure, support, troubleshoot and prioritize all service requests and incidents.
Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow.
Assist in building and maintaining architectural runbooks, hardware, and software refresh lifecycle, and maintenance and support contracts.
Answer questions surrounding the installation, usage, and training of hardware and software products.
Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day.
Ability to shift between projects/tasks to keep up with the workload
Regularly update customers on open issues providing ETA of resolution.
Assist other members of the Information Services department with hardware/software/network technical assistance as needed
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles.
Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations.
Serve as the team Lead when the Lead us unavailable.
Coordinate and drive processes to identify operational problems with assigned systems and provide technical support to resolve them promptly.
Ability to transition between supporting different platforms such as lab operations, AV, smart hands for networking and telecom as well as cloud hosted environments.
Required Qualifications
High School diploma or equivalent.
Minimum of 5 years end user support which should include a combination of the following: Microsoft O365, Azure Virtual Desktop, MAC Operating Systems, and customer service.
Ability to work in fast paced, changing and fast transformational environment against both short-term and long-term requirements.
Preferred Qualifications
Associate degree or higher from an accredited educational institution.
Bachelor's degree in computer science or related technology field is preferred.
Experience with JAMF, SCCM, Azure, InTune and Auto Pilot.
Experience working in a healthcare environment.
Experience working in a fast-paced environment support 1700+ end users.
Physical Demands
Must possess ability to sit, stand, and/or work at a computer for long periods of time.
May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment.
Occasional lifting of items up to 35 lbs. is required when installing some IT equipment.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyTechnology Support Specialist II
Sun City West, AZ jobs
Job Description
Technology Support Specialist Level II - Join Our Big-Hearted Team
Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our vibrant team at our Granite Valley Office in Sun City West, AZ, as a Technology Support Specialist II.
Your Mission: The Technology Support Specialist II provides advanced technical support and serves as the second-level escalation point for complex issues across Sun Health communities. This role supports the deployment, configuration, and maintenance of computers, peripherals, and networked systems. The specialist ensures reliable performance of corporate technology by managing updates, troubleshooting intermediate-to-advanced issues, and coordinating repairs with vendors or higher-level support. The position also mentors Level I specialists, contributes to documentation and process improvement, and maintains accurate records in the service desk system.
Why Choose Us?
Great Place to Work: Sun Health has been certified as a Great Place to Work in 2021, 2022, and 2023.
National Recognition: We secured a top 10 spot on the Fortune Best Workplaces for Aging Services™ list in 2020 and 2021.
Platinum Award Winner: Our dedication to health and safety earned us Platinum awards from the Healthy Arizona Worksites Program in 2019, 2020, and 2021.
Key Responsibilities:
Technical Support & Troubleshooting
Respond to and resolve escalated incidents from Level I and the service desk.
Perform advanced diagnostics and root cause analysis for hardware and software issues.
Coordinate and execute system upgrades, migrations, and device imaging projects.
Provide technical guidance and mentoring to Level I staff.
Maintain timely and effective communication with users and leadership on major issues.
Systems, Equipment & Network Management
Configure, maintain, and troubleshoot desktops, laptops, mobile devices, and associated peripherals.
Manage device deployments, patch updates, and system performance monitoring.
Ensure VoIP phone systems and network connectivity are functioning optimally.
Support access control, group policy configuration, and software versioning.
Research and recommend hardware and software solutions for procurement.
Documentation & Process Improvement
Document configuration standards, troubleshooting guides, and recurring issues.
Contribute to updates of IT policies, procedures, and knowledge base articles.
Track and analyze support trends to recommend workflow improvements.
Participate in the development and testing of disaster recovery plans.
Collaboration, Training & Leadership
Serve as a resource and mentor for Level I specialists.
Liaise independently with vendors and service providers for escalated repairs and support.
Collaborate with cross-functional departments on IT-related projects.
Model effective time management, communication, and accountability.
Skills and Knowledge:
Proficient in troubleshooting and maintaining Windows OS, Microsoft 365, and networked systems.
Intermediate knowledge of Active Directory, DNS, DHCP, and standard network protocols.
Ability to perform imaging, patching, and device configuration in enterprise environments.
Skilled in technical documentation and process standardization.
Strong analytical, organizational, and customer service skills.
Ability to mentor others and work independently with minimal supervision.
Your Qualifications:
Associate or bachelor's degree in information technology or related field preferred.
3-5 years of progressive IT support or system administration experience.
CompTIA A+ or equivalent required.
Network+ and/or Security+, or equivalent certification preferred.
Must possess or be able to obtain a Level 1 Fingerprint Clearance Card.
Valid driver's license and auto insurance required for site travel.
Work Conditions
Occasional travel (up to 25%) as required.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other communications/computer components.
Occasional inspection of cables and wiring in floors and ceilings.
Lifting and transporting moderately heavy objects (20-50 pounds), such as PCs, UPS, AV equipment and peripherals.
Team Member Benefits:
Comprehensive health benefits (Medical, Dental & Vision).
401k with immediate vesting and up to 4% employer match.
Tuition Reimbursement.
Exclusive discounts through The Employee Network.
Access to the Employee Association, supporting team members in need.
Equal Employment Opportunity: Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Join us and be a part of a community that cares for its residents and team members alike.
Apply today!
Job Posted by ApplicantPro
Sleep Center Support Specialist, Full Time
Show Low, AZ jobs
The Sleep Center Support Specialist provides administrative and patient-support functions for Summit Healthcare's Sleep Center that includes a sleep/pulmonary clinic and an accredited sleep laboratory. This role facilitates seamless coordination between diagnostic testing, clinical visits, durable medical equipment processes, and communication among patients, technologists, medical providers, and external referring clinics. The specialist plays a key part in ensuring efficient operations, maintenance of American Academy of Sleep Medicine (AASM) Quality Assurance (QA) Program, high-quality patient experiences, and smooth integration of services across the sleep lab and sleep/pulmonary clinic.
Administrative & Office Support:
Responsible for maintaining AASM QA Program
Maintain accurate and up-to-date patient information within the electronic health record (EHR).
Prepare correspondence, forms, and administrative reports as needed.
Coordinate office workflow by organizing files, managing incoming/outgoing communications, and supporting daily operational tasks.
Serve as a liaison between the sleep center and the cardiopulmonary department.
Patient & Provider Communication:
Provide clear instructions for sleep studies, pulmonary testing, and clinic visits, including preparation requirements, logistical details, and appointment expectations.
Respond to phone calls, messages, and inquiries in a timely and professional manner.
Serve as a primary telephone and messaging contact for the Sleep Center, addressing patient questions and test-related inquiries.
Assist with coordinating sleep study result follow-up appointments, PAP therapy downloads, and compliance visits.
Communicate with referring offices regarding results distribution, required documentation, and follow-up needs.
Serve as the primary administrative point of contact for patients and referring providers.
Operational Support:
Coordinate with sleep technologists, clinical staff, and management to ensure smooth patient flow and efficient daily operations.
· Coordinate the flow of patients and information between technologists, medical assistants, respiratory therapists, and sleep/pulmonary providers.
· Assist with tracking and maintaining inventory of forms, clinical diagnostic supplies, and administrative materials.
· Support quality assurance and accreditation tasks by helping gather data, prepare reports, and maintain documentation for regulatory requirements.
· Ensure that all operations follow HIPAA guidelines and organizational policies.
Other Duties
· Participates in departmental and association wide informational meetings and in-services, including staff meetings and association wide forums.
· Reviews department and association wide policies and procedures annually. Assists with development and maintenance of policies and procedures as needed.
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Skills & Abilities
· Must be able to read, write, understand, and speak English.
· Strong organizational, multitasking, and customer service skills.
· Ability to communicate effectively with patients, clinicians, technologists, and external providers.
· Proficiency with Microsoft Office and medical scheduling systems.
· High attention to detail, particularly with orders, authorizations, and documentation.
Supervisory Responsibilities
None
Physical Demands
Exerts up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of Sedentary work. Light work usually requires walking or standing to a significant degree. Worker is exposed to extensive computer work.
Preferred Education and Experience
· Associate degree in healthcare administration or related field preferred.
· One year of medical office work, respiratory care administration, or general office experience.
OSHA Exposure Category:
Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues and are not a condition of employment.
This is a safety sensitive position.
Program Specialist (Part-Time) (Vocational Services, Tucson)
Tucson, AZ jobs
Job Description
is 20 hours per week
Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.
We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: *****************
OVERVIEW
Assists clients in maximizing potential through employment while remaining integrated and engaged in their communities. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.
ESSENTIAL FUNCTIONS
Vocational and Day Services
Vocational Work Crews
Works along with clients providing training and assistance
Required to meet work site job tasks and may need to complete clients work schedule as needed
Assures completion of required paperwork and reports, i.e., productivity records, attendance, reinforcement of schedules, payroll reports, behavioral checklists, quality control, and progress towards goals, while maintaining confidentiality
Keeps interdisciplinary team apprised of changes and pertinent information
Reviews all client work, addressing training needs, supports, and environmental adaptations needed at work site
Monitors worksite contracts and facilitates client job orientation and training to ensure that client behavior meets acceptable community standards for the work setting
Maintains current job site including employee relationships, client productivity, and client progress
Coordinates with placement staff by providing job leads and information for consumers ready to move to a community placement
Assists with job coaching needs for placement department
Assists with required documentation and tracking processes
Maintains unit records of consumer contact to include unit counts, attendance sheets, Subjective, Objective, Assessment, and Plan (SOAP) notes and daily checklists
Assists with weekly coordination of site coverage
Implements, reviews, and maintains Commission on Accreditation of Rehabilitation Facilities (CARF) procedures adhering to department and CCS policies and procedures
May drive agency or personal vehicle on company business
Vocational Placement
Assists clients with assessment of abilities for appropriate employment
Assists clients in obtaining employment
Assists in one-on-one and group training to prepare job seekers for competitive employment
Provide needed job coaching (to be determined on individual basis)
May conduct task analysis, arranging tasks into sequential teachable components
In a work setting: (a) monitors and teaches work related skills and behaviors such as appropriate communication, on-task behavior, grooming, appropriate social interactions; (b) identifies employer or supported employee concerns and tries to resolve potential problems without intruding on the employer/supervisor relationships; (c) ensures that task is completed according to the standard established for that task
Maintains contact with employer and employee to ensure job success
Liaisons with individual served, family, employer, and any other parties to remove all barriers to successful competitive employment and continued employment
Develops appropriate records and complete all documentation as required by funding agency and CCS
Travels to worksites and accesses varying workspaces, as necessary
Reports regularly to supervisor on client status
Completes and submits all required reporting forms, including hours worked, in a timely manner
MINIMUM REQUIREMENTS
Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.
High School Diploma or GED
Knowledge or experience in working with individuals with disabilities
Knowledge of job development and job coaching techniques
Ability to work independent of direct supervision
Obtain State of Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
Valid Arizona Driver License, proof of insurance, and Arizona Motor Vehicle Division 39 month Motor Vehicle Report
Pre-employment drug screening (incudes marijuana, regardless of recreational use laws) (employer paid)
REGULATORY
Must be at least 18 years of age
Valid driver license, proof of insurance, and 39-month motor vehicle report
Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)
PHYSICAL AND MENTAL REQUIREMENTS
Position is on-site
Ability to lift 60 pounds 20% of the time
Work may be performed outdoors year-round and contain exposure to high heat, wind, rain, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
Requires constant experience with competing priorities in an occasionally high-stress environment
Excellent oral and written communication skills, including public speaking and reporting
DESIRED QUALIFICATIONS
Associate Degree in related field
Additional years of directly-related experience
American Sign Language skills, or willingness to learn
1 year of experience in customer service
Ability to obtain Secret Clearance for Federal Contracts
First Aid and CPR certification
Training in Article 9 and Prevention and Support Training Certificate
The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.
We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.
Peer Support Specialist (6159)
Phoenix, AZ jobs
As a Peer Support Specialist you will provide a safe and secure environment for our clients in a residential setting, engage them in services, designed to enhance functioning leading to community integration and self-sufficiency in living, learning, social and work environments.
If you are dependable, caring and compassionate and find motivation in helping our clients through their recovery, apply now! At Terros Health, we promote from within and foster an environment that encourages career growth and development.
HOPE ~ HEALTH ~ HEALING
Schedule(s) Available:
8:00am - 4:30pm M-F
Duties Include:
* Conducting intakes for new patients, developing individualized ISPs and providing orientation to the program.
* Physical walkthrough and explanation of the expectations and requirements for the program for new patients.
* Conducting contact at least 2x weekly to assess ongoing needs and make adjustments to the treatment plan progress and goals.
* Connect the client with appropriate community resources and supports, including outpatient medical, child-care, employment, education, housing, and behavioral health supports and services.
* Educating and supporting the client through reintegration into the community, being successful in employment, and obtaining permanent housing.
Benefits:
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
* Gym memberships
* Car rentals
* Flights, hotels, movies and more
* Additional language pay differential
Peer Support Specialist - Crisis BHU - Phoenix (5793)
Phoenix, AZ jobs
Terros Health is pleased to share an exciting and New Opportunity for a 40-hour, Peer Support Specialists - Phoenix. As part of the Phoenix Behavioral Health Unit (BHU), the Peer Support Specialist responds, along with a licensed clinician, to individuals experiencing a mental health or substance use concern, via the City of Phoenix 911 Dispatch Center.
The individual will need to be professional, friendly, a self-starter, organized, and compassionate.
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.
If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!
HOPE ~ HEALTH ~ HEALING
Terros Health made the list!!
"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.
We are currently hiring for a 40-hour Peer Support Specialists for our Crisis Department.
Location: Phoenix, AZ
Full-Time Employment
Shifts Hours:
Sunday thru Wednesday 7:00am- 5:00pm
Sunday thru Wednesday 9:00am to 7:00pm
Sunday thru Wednesday 5:00pm to 3:00am
Sunday thru Wednesday 7:00pm to 5:00am
Wednesday thru Saturday 5:00am- 3:00pm
Wednesday thru Saturday 7:00am to 5:00pm
Wednesday thru Saturday 5:00pm to 3:00am
Wednesday thru Saturday 8:00pm to 6:00am
Shift differentials available: $3 per hour extra for evenings and $4 per hour extra for weekends
Bilingual - Language Differential are also Available!
Utilizing best practices in crisis intervention, the BHU Peer Support Specialist responds to and supports individuals and families in crisis.
Your duties would include but are not limited to:
* Engages in mobile crisis response, brief psychotherapeutic intervention, and immediate treatment/safety planning in a variety of settings including but not limited to public areas, individual residences, and businesses.
* Works effectively and respectfully with clients, fire department personnel and other first responders, families, health professionals, and all partners involved.
* Develops short-term crisis management/safety plans with clients or families including having knowledge/understanding of the involuntary petition process.
* Makes appropriate referrals to other agencies and/or long-term counseling when appropriate.
* Supports psychiatric hospital placements by providing coordination, planning and facilitation with hospital staff.
* Maintains client records and completes required documentation in the electronic health record in an accurate and timely manner,
* Displays flexibility and ability to adapt to change.
Benefits & Wellness
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
o Gym memberships
o Car rentals
o Flights, hotels, movies and more
* Bilingual pay differential
Peer Support (Equine) Specialist PRN
Cottonwood, AZ jobs
Peer Support (Equine) Specialist PRN | Cottonwood Tucson | Tucson, Arizona About the Job: The Equine/Peer Support Specialist enhances the full array of treatment services through professional treatment by conducting EAL (equine assisted learning) by assisting the patient in developing skills and enhancing strengths to avoid relapses and successfully navigating the full continuum of care and the road to long-term recovery. This position is on-site.
Roles and Responsibilities:
* Assist with the support of emotional awareness, anxiety, social skills, confidence, trust and empathy, social skills and problem-solving skills for patients.
* Adhere to a dynamic maintenance plan for each horse, including specialized nutritional requirements.
* Responsible for haying, graining, and watering based on nutritional plans.
* Responsible for barn cleanliness and maintenance, including cleaning of stalls and feed shed.
* Monitor health and behavior of animals daily, and communicate any injuries, diseases, or abnormal behaviors to Equine Director.
* Assist with trailering, reinforcement of positive equine behavior, administration of treatment programming, and routine medical care as needed.
* Inventory each animal to ensure their nutritional needs are met and documents each animal's care and procedures according to their respective maintenance plans.
* Assist in developing individualized equine programming and assist with implementation.
* Continually inventory all equine supplies; coordinate delivery/purchase to maintain adequate levels without lapse.
* Transport animals and supplies to designated locations as needed.
* Assist with farrier, veterinary and dentistry appointments.
* Assist with administration of vaccinations, worming, and all required medication and/or Treatments.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* High School diploma or equivalent required.
* Equine certification
Why Cottonwood Tucson?Cottonwood Tucson offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Cottonwood Tucson is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Auto-ApplyPeer Support Equine Specialist
Cottonwood, AZ jobs
Peer Support Equine Specialist | Cottonwood Tucson | Tucson, Arizona About the Job: The Equine/Peer Support Specialist enhances the full array of treatment services through professional treatment by conducting EAL (equine assisted learning) by assisting the patient in developing skills and enhancing strengths to avoid relapses and successfully navigating the full continuum of care and the road to long-term recovery. This position is on-site.
Roles and Responsibilities:
Assist with the support of emotional awareness, anxiety, social skills, confidence, trust and empathy, social skills and problem-solving skills for patients.
Adhere to a dynamic maintenance plan for each horse, including specialized nutritional requirements.
Responsible for haying, graining, and watering based on nutritional plans.
Responsible for barn cleanliness and maintenance, including cleaning of stalls and feed shed.
Monitor health and behavior of animals daily, and communicate any injuries, diseases, or abnormal behaviors to Equine Director.
Assist with trailering, reinforcement of positive equine behavior, administration of treatment programming, and routine medical care as needed.
Inventory each animal to ensure their nutritional needs are met and documents each animal's care and procedures according to their respective maintenance plans.
Assist in developing individualized equine programming and assist with implementation.
Continually inventory all equine supplies; coordinate delivery/purchase to maintain adequate levels without lapse.
Transport animals and supplies to designated locations as needed.
Assist with farrier, veterinary and dentistry appointments.
Assist with administration of vaccinations, worming, and all required medication and/or Treatments.
Minimum requirements:
* High School diploma or equivalent required
* Equine Certification from an accredited institution
Why Cottonwood Tucson?Cottonwood Tucson offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Cottonwood Tucson is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Auto-ApplyPeer Support Specialist II (Criminal Justice)
Phoenix, AZ jobs
Promotes a recovery based approach to member care that emphasizes hope, respect, self-direction and empowerment by providing peer support, personal assistance, education on community resources and other supportive services, to aid in members' recovery from mental illness and/or addiction disorders. Guidance and direction is provided by the Sr. Community Program Director and the Chief Clinical Officer.
Essential Duties
Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring in order to establish or strengthen member's recovery.
Assist members in articulating personal goals for recovery and works with the member and their treatment team to determine the steps needed to achieve these goals.
Provide support and rehabilitative services to achieve members' goals through the use of one-to-one and group sessions on site and in the members' residences.
Works with member to navigate and use community resources in an effective manner.
Transports members to and from appointments using an agency vehicle, as appropriate.
Ensures safety of member's living environment (personal safety, food supply, utilities and appliances working, adequacy of furnishings, and lack of fire hazards).
Provides instruction in activities of daily living (nutrition, meal planning, shopping, and meal preparation; budgeting; home cleaning and organization; personal grooming and laundry).
Provides information on service options at RBHA direct contracted agencies and fulfills referral requirements when indicated.
Communicates with clinical team regarding members' level of independent functioning and current levels of support provided.
Coordinates with Health Home and crisis system as needed to ensure effective service delivery.
Advocates for members, as needed, to ensure delivery of necessary services.
Completes documentation for behavioral health record in accordance with agency and funding source requirements.
Assist Navigators in assuring member's medically necessary needs are met through updating ISPs, meeting regularly with assigned members and providing follow-up and outreach when indicated.
Work in collaboration with Program Director to implement support for those involved with Adult Probation and have criminal justice involvement.
Ensure compliance with and support of Executive directives, Agency contracts and established policies and procedures.
Promotes HOPE, Inc. as the premier peer support organization to the behavioral health community and prospective funding sources.
Performs other related duties in accordance with agency growth, departments, and changes.
Requirements
At least 21 years of age
High School/GED + 2 years' behavioral health experience or
AA or Bachelor's degree in a behavioral health field
Must have first- hand knowledge of a behavioral health condition or substance abuse issue, having received treatment or medication personally OR identify as a family member of someone in recovery
Worked at HOPE Inc. as a certified Peer Support Specialist for at least one year.
Demonstrate strong leadership and organizational skills
Ability to implement organization-wide activities (setting objectives, developing strategies, developing policies and procedures for programming, and organizing the functions necessary to accomplish the activities)
Valid Arizona Driver's license, Driver's license is an essential requirement for performing duties for this position with a Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
Current 1st Aid and CPR certification
Proof of TB within the last year
Fingerprint Clearance, if required by program
Salary Description $16-$19/hour
Peer Support Specialist - Ranchwood Apartments (5980)
Glendale, AZ jobs
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.
HOPE ~ HEALTH ~ HEALING
Terros Health made the list!!
"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.
Full-Time Employed: 40 hours/week
Location: Glendale, AZ 85301
(Additional Language Differential Pay Available)
Full Benefits Package, including 401K
Generous PTO/Sick Time (4+ weeks in year 1)
Pay starting at $17.18/hour DOE
Responsibilities:
As Terros Health's Peer Support Specialist you will provide supportive services to our members in a community setting and facilitate recovery-based services by sharing your own past or present personal experiences. You will provide living skills training, personal assistance and peer and family support. You will help members with care coordination and help them access additional community supports.
Other duties include promoting community integration, independence and self-sufficiency, as well as maintaining accurate and thorough documentation of member engagements.
If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now!
Schedule(s) Available:
* Tues-Sat 3pm-11:30pm
Benefits:
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
* Gym memberships
* Car rentals
* Flights, hotels, movies and more
* Additional language pay differential
Peer Support Specialist - Turney Apartments (5976)
Phoenix, AZ jobs
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.
HOPE ~ HEALTH ~ HEALING
Full-Time Employed: 40 hours/week
Location: Turney Apartments
3p-11:30p; Tue-Sat
(Additional Language Differential Pay Available)
Full Benefits Package, including 401K
Generous PTO/Sick Time (4+ weeks in year 1)
Pay starting at $17.18/hour DOE
Responsibilities:
As Terros Health's Peer Support Specialist you will provide supportive services to our members in a community setting and facilitate recovery-based services by sharing your own past or present personal experiences. You will provide living skills training, personal assistance and peer and family support. You will help members with care coordination and help them access additional community supports.
Other duties include promoting community integration, independence and self-sufficiency, as well as maintaining accurate and thorough documentation of member engagements.
If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now!
Benefits
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
* Gym memberships
* Car rentals
* Flights, hotels, movies and more
* Additional language pay differential
Peer Support Specialist - Amelia Apartments (5982)
Phoenix, AZ jobs
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.
HOPE ~ HEALTH ~ HEALING
Terros Health made the list!!
"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.
Recently awarded among Arizona's Most Admired Companies in 2023 by AZ Big Media
Full-Time Employed: 40 hours/week
Location: Amelia 85014
7a-3:30p; Sun-Thur
(Additional Language Differential Pay Available)
Full Benefits Package, including 401K
Generous PTO/Sick Time (4+ weeks in year 1)
Pay starting at $17.18/hour DOE
Responsibilities:
As Terros Health's Peer Support Specialist you will provide supportive services to our members in a community setting and facilitate recovery-based services by sharing your own past or present personal experiences. You will provide living skills training, personal assistance and peer and family support. You will help members with care coordination and help them access additional community supports.
Other duties include promoting community integration, independence and self-sufficiency, as well as maintaining accurate and thorough documentation of member engagements.
If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now!
Benefits:
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
* Gym memberships
* Car rentals
* Flights, hotels, movies and more
* Additional language pay differential
Peer Support Specialist (5058)
Phoenix, AZ jobs
Seeking a Peer Support Specialist to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis providing living skills training, personal assitance, and peer and family support.
Full-Time Employed: 40 hours/week
Locations in Phoenix and Mesa as well as some residential sites throughout the valley!
Additional Language Differential Pay Available
Full Benefits Package, including 401K
Generous PTO/Sick Time (4+ weeks in year 1)
Pay starting at $17/hour DOE
Under the Agency's policies and professional requirements, participates as a member of an interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness, or General Mental Health diagnosis under Court Ordered Treatment.
As a Peer Support Specialist, you will participate as a member of the clinical team to mentor and provide recovery-based coaching for SMI clients related to their health and wellness goals. This individual also assists in developing plans and tools to create and maintain healthy living. Focus on members pursing goals through direct 1:1 and group coaching on health and wellness topics such as tobacco cessation, healthy diet and nutrition, health management, and supporting healthy interpersonal relationships.
HOPE ~ HEALTH ~ HEALING
Terros Health made the list!!
"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.
Benefits & Wellness
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
o Gym memberships
o Car rentals
o Flights, hotels, movies and more
* Bilingual pay differential
Peer Support Specialist - Oak (5613)
Phoenix, AZ jobs
Seeking a Peer Support Specialist to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis providing living skills training, personal assitance, and peer and family support.
Full-Time Employed: 40 hours/week
Locations in Phoenix.
Additional Language Differential Pay Available
Full Benefits Package, including 401K
Generous PTO/Sick Time (4+ weeks in year 1)
Pay starting at $17/hour DOE
Under the Agency's policies and professional requirements, participates as a member of an interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness, or General Mental Health diagnosis under Court Ordered Treatment.
As a Peer Support Specialist, you will participate as a member of the clinical team to mentor and provide recovery-based coaching for SMI clients related to their health and wellness goals. This individual also assists in developing plans and tools to create and maintain healthy living. Focus on members pursing goals through direct 1:1 and group coaching on health and wellness topics such as tobacco cessation, healthy diet and nutrition, health management, and supporting healthy interpersonal relationships.
HOPE ~ HEALTH ~ HEALING
Terros Health made the list!!
"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.
Benefits & Wellness
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
o Gym memberships
o Car rentals
o Flights, hotels, movies and more
* Bilingual pay differential
Peer Support Specialist EMPACT
Support specialist job at La Frontera
Who we are:
EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.
What you'll do:
Are you looking for a career to help people but do not have a degree in behavioral health? Lived experience is valuable to us as we are looking for a Peer Support Specialist. A qualified candidate will have personal experience in receiving behavioral health services, have successfully navigated through the behavioral health system, and is ready to help others on their personal journey.
This is a great opportunity for a Peer Support Specialist to join our agency. The Peer Support position is a full time position which will require some evening hours. Experience working with severely mentally ill adults and the adult system of care is required. The Peer Support position serves as a bridge to ongoing services by coordinating and monitoring RBHA/Community based resources and facilitates delivery of these necessary services and support. Acts as a consumer advocate, assists consumers in the ISP process, assists in crisis intervention and outreach/engagement. The goal is to provide individuals who are voluntary and able to give informed consent, assistance in accessing services.
What you'll provide:
Minimum of High School Diploma or equivalent.
Bachelor's degree in the related behavioral healthcare field or equivalent work experience preferred.
Experience working with the adult system of care is required.
Peer Support Certification is required within first 90 days of employment.
Must be a recipient or have received services through the community behavioral health system.
Must have the ability and willingness to share their experience of receiving behavioral health services.
Valid Arizona Driver's License, with no major infractions in the past three years is required.
Must have a Fingerprint clearance card or be eligible to obtain one.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at the time of employment.
Additional Requirements and Responsibilities:
Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
What we'll offer:
(Full-time employees)
Generous PTO
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company-paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care Assistance
Pet Insurance and much more!
EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) AND The Commission on Accreditation of Rehabilitation Facilities (CARF).
EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.
EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.