Remote La Puente, CA jobs - 4,090 jobs

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!

Prominent firm with a national defense practice is seeking a Litigation Attorney for their growing Orange County office. A book of business is not required to be considered for a Partner role. Ideal candidate will have 8+ years of Litigation experience in one or more of the following areas: General Liability, Product Liability, Construction Defect, Catastrophic Injury, Wrongful Death, Transportation/Trucking, Medical Malpractice, Premises Liability, Auto, Habitability, Personal Injury, Professional Liability, Civil Litigation, Environmental/Toxic Tort, Insurance Defense. Responsibilities: Attend depositions, court hearings and mediations Handle cases from inception to conclusion Draft pleadings, motions, briefs Provide status reports and communicate with clients Qualifications: Pre-trial and/or trial experience Strong research and writing skills 8+ years of litigation experience Licensed to practice and in good standing in California Experience cross-examining plaintiffs and other fact witnesses desired Experience drafting discovery and pretrial motions Base Compensation Range 180k-230k DOE+ Bonus + Benefits + Hybrid or Fully Remote Please email resume to ************************

In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.

This role follows a hybrid work schedule, with in-office days on Tuesday, Wednesday, and Thursday at our Cypress, CA location, and remote work on Monday and Friday. WE ARE SPEEDO The world's leading swimwear brand, Speedo is passionate about life in and around the water. The brand's heritage of innovation derives from its leadership in competitive swimming, where more Olympic Gold Medals have been won in Speedo than any other brand. Unmatched in performance, fit and feel, we are also America's #1 goggle brand. From the first splash, to every stroke, the genuine love and excitement we have working with the water is what creates exciting and meaningful relationships. Speedo is not where we work, but is who we are. It's watching a baby in the pool for the first time or our athletes make history. What we do is sacred to us and our connection to the rest of water lovers around the world. Driven by the challenge, not the glory. At Speedo, it is never enough to be good at what you do; you have to love what you do. Speedo is a part of the Pentland Brands Limited Family. We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Red or Dead and we're the UK licensee for Kickers and have a joint venture partnership for Lacoste footwear. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors. All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we're always on the lookout for talented, enthusiastic people to help shape our future. We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do. At Pentland, we're guided by four principles, we use these to make sure we're not only doing a great job, but we're doing it in the right way: Success is a team game With clarity and courage Better as standard In good conscience We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last. KEY PURPOSE The Sports Marketing Manager co-creates and executes Speedo's athlete and partnership strategy across North America. This role manages athlete and agent relationships, coordinates partnerships with federations, universities, and teams, and delivers high-impact activations that strengthen Speedo's leadership in swimming. Working closely with senior leaders, internal teams, and external partners, this role ensures Speedo's athlete and partnership programs drive brand relevance, inspire the next generation of swimmers, and deliver measurable commercial and brand results. PRIMARY RESPONSIBILITIES Athlete & Partnership Strategy Co-create and execute Speedo's athlete and partnership strategy in alignment with brand and commercial priorities. Manage day-to-day relationships with Team Speedo athletes, agents, and key sports partners. Support athlete contract negotiations, renewals, and onboarding in collaboration with legal, finance, and global teams. Build and maintain a pipeline of prospective athletes across professional, collegiate, and junior levels. Manage Speedo's Name, Image, and Likeness (NIL) program, ensuring athletes reflect Speedo's values and long-term growth ambitions. Federation, University & Team Partnerships Manage Speedo's partnerships with federations, universities, and teams, ensuring contract fulfillment and strong relationship management. Collaborate with the Team Sales function to drive brand visibility and product adoption at the grassroots and elite levels. Work with internal stakeholders to ensure partnerships are activated consistently and deliver measurable outcomes. Activations & Events Plan and execute athlete appearances, content, and event activations that bring Speedo's purpose to life. Partner with the brand and activations teams to deliver engaging campaigns and experiences that elevate Speedo's athlete storytelling. Support logistics and onsite management for key events such as Olympic Trials, collegiate championships, and federation gatherings. Cross-Functional Collaboration Collaborate with Sales, Product, and Brand Marketing teams to integrate athlete and partnership storytelling into commercial campaigns. Partner with the Community and Influencer teams to ensure clear differentiation and alignment across all partnership programs. Provide athlete and partnership insights to inform product development and brand storytelling. Measurement & Reporting Track and evaluate sponsorship ROI, athlete performance, and partnership outcomes. Support reporting and presentations for leadership on athlete strategy, NIL progress, and partnership activation performance. QUALIFICATIONS & EXPERIENCE 5-7 years of experience in sports marketing, athlete management, or sponsorships - ideally within swim, Olympic, or performance sports. Strong understanding of athlete and partnership marketing, including NIL and collegiate sports. Proven experience managing or supporting partnerships with federations, athletic programs, or sports organizations. Excellent relationship management and communication skills with athletes, agents, and sports partners. Demonstrated ability to execute strategic programs and measure performance. Collaborative, proactive, and passionate about Speedo's mission and competitive heritage. Positive, energetic, and fun - able to inspire athletes, partners, and teammates while representing Speedo's competitive heritage. Pay Range: $110,000 - $125,000 annually Base pay is a portion of our total compensation package and determined within a range that allows growth and development within your role. Your base pay will be determined based on experience, skills and qualifications. Pentland Brands and Speedo are equal opportunity employers and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, we have a strong corporate commitment to inclusion, diversity and to ensuring that all current and future associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, applicants are asked not to disclose salary history information.

Job Title: Personal Injury Plaintiff's Associate Attorney About Us: Our client is a nationally recognized plaintiff's personal injury law firm dedicated to fighting for justice and securing outstanding results for their clients. They pride themselves on their professionalism, compassion, and commitment to excellence. The team is composed of experienced trial attorneys and skilled litigators who believe in collaboration, integrity, and delivering real impact. As the firm continues to grow, they are seeking a Personal Injury Plaintiff's Attorney with 3+ years of experience to join our team in a fully remote capacity. This is an excellent opportunity for a seasoned litigator who excels in persuasive writing, complex legal analysis, and strategic motion practice. Key Responsibilities: Draft and argue a variety of motions, including dispositive, evidentiary, and pre-trial motions. Conduct thorough legal research and develop innovative legal strategies. Prepare and oppose motions in limine, summary judgment motions, demurrers, and other critical pleadings. Collaborate with trial attorneys on case themes, discovery strategy, and legal positioning. Draft trial briefs, appellate briefs, and post-trial motions as needed. Stay current with California case law and legislative developments impacting personal injury practice. Qualifications: Juris Doctor (J.D.) from an accredited law school. Active California Bar membership in good standing. 3+ years of civil litigation experience, preferably in personal injury. Salary and Other Compensation: The annual salary for this position is between [$200,000 - $300,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [2 to 3 weeks of paid time off]

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

If you are looking to join an independent insurance brokerage that prioritizes its employees and has an awesome team of dynamic insurance professionals, no need to look any further because this is the company you have been searching for! This California-based brokerage embodies the phrase “teamwork makes the dream work.” If you are a Commercial Lines professional who thrives working within a team and is passionate about providing stellar customer service, this may be the perfect position you have been looking for! If you still aren't sure about applying to this awesome opportunity, here are even more reasons to apply: The Benefits: A base pay of $90k-120k+, depending on experience Remote work schedule A full suite of benefits, including health, dental, vision, life insurance, 401k, and more Enjoy going to work each day! This team is excited about its work and truly tries to make each day better than the last! The Position: Consult with clients on coverage options and offer the most appropriate coverage for the client on the phone Responsible for staying in direct contact with clients Presenting renewal commercial accounts to clients and cross-selling new business leads Handle higher-level commercial accounts while providing excellent customer service such as explaining coverage, claims, policy changes, and related matters Developing and maintaining relationships with carriers Performing other job-related duties as assigned The Experience Needed: 4+ years of experience with small to mid-sized accounts on a generalist book of business in a retail brokerage setting Extensive experience with General Liability and Workers' Compensation is required Extensive experience with standard carriers as well as surplus lines Knowledge of various lines of commercial insurance coverages and products Knowledge of Med Mal and EPLI is a plus Property & Casualty license required Apply now! Why Work with Insurance Relief? We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities. Give us a call to hear about all of the other opportunities we have available.

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Greetings!!! Job Title : Workday Extend Technical Consultant Long Term Project 100% Remote Required Skills 1.Workday HCM experience of 10 yrs and minimum 3 +yrs of Workday Extend experience 2. Experience with design and developing custom application using workday Extend 3,Excellent analytical, problem-solving, communication, and collaboration skills. Certification: Workday Extend Certification Preferred Interested share resume asap to ***************************

Top-tier international law firm seeks highly organized and proactive Hybrid Executive Assistant to provide comprehensive support to a senior-level corporate attorney in the firm's Orange County office. Executive Assistant will work 3 days in the office and 2 days at home, depending on attorney's schedule. This position requires exceptional multitasking abilities, strong communication skills, and a keen eye for detail. Executive Assistant will play a crucial role in managing the day-to-day practice administration, smooth workflow, and the overall efficiency of the partner's practice. Executive Assistant should have proven track record coordinating all aspects of domestic and international travel, including flight bookings, hotel accommodations, ground transportation, and itinerary management. Executive Assistant will ensure seamless travel experiences and handle any travel-related issues that may arise and will manage all events/calendaring. Ideal candidate will have 3-8 years stable work history coordinating for C-level attorneys in a large to mid-sized law firm or for top executives at a fortune 500 company. Pay range is $70-100k, depending on skills and experience - firm offers excellent benefits. For prompt, confidential consideration, please submit MS Word resume.

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants. Role: BA with ACBS (Advanced Commercial Banking System) experience Remote - PST preferred Hire Type: 11 Months+ Pay Rate: $48/hr - $50/hr. on W2 Position Summary The Business Analyst will play a key role in implementing ACBS (Advanced Commercial Banking System) solutions, focusing on batch processing and API integration. This role involves gathering requirements, designing integration workflows, and ensuring seamless connectivity between ACBS and upstream/downstream systems. ________________________________________ Key Responsibilities • Requirements Gathering & Analysis o Collaborate with business stakeholders to capture functional and technical requirements for ACBS integration. o Document integration use cases, data flow, and dependencies across systems (Loan Origination, Payment Hubs, Core Banking, etc.). • Integration Design o Define API specifications and batch processing workflows. o Map suitable API patterns and batch ETL processes for prioritized business needs. • Stakeholder Communication o Serve as liaison between business and technical teams for integration-related clarifications. o Provide regular status updates and risk mitigation strategies. ________________________________________ Required Skills & Experience • 5+ years of experience as a Business Analyst in Commercial Loan Servicing. • Hands-on experience with ACBS implementation, including batch processing and API integration. • Strong understanding of ETL pipelines, data validation, and reconciliation processes. • Proficiency in SDLC methodologies (Agile/Waterfall) and tools like Jira or HP ALM. • Excellent analytical, documentation, and communication skills. Regards, Prashant Singh Sr. Account Manager - Enterprise Business Net2Source Inc. ************ Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873 LinkedIn: ***************************************************

In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law. • 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science. • Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses. • Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes. • Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency. • Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Salary Range: $23.00-$28.62 per hour Schedule: (5days - 8 hour days - Rotational Saturdays) The Ambulatory Care Network (ACN) is a department within the Los Angeles County Department of Health Services (DHS). It is committed to providing world-class, compassionate health care that is safe and accessible for everyone. Our community-based health clinics offer quality primary care and specialty care services for families within the Los Angeles County. The ACN Patient Access Center helps align and simplify patient access services, while leveraging technology and operational efficiencies and expertise. It also helps enhance and support access to clinic services within the ACN Network of clinics across DHS. Description Interacts with patients via phone using call center software while demonstrating a high level of customer service; makes and receives calls; determines when language interpretation is needed and utilizes interpreter services when necessary to ensure language access standards are met. Requests demographic information to assure proper identification of caller, schedules appointments to a variety of ACN facilities according to guidelines; orients patients by providing direction to appropriate locations and/or services. Reviews insurance verification for specific health plans and follows all standardized workflows to assure patient is visit ready. ESSENTIAL FUNCTIONS Answers phones. Follows appointment-making processes and procedures per policy. Completes accurate patient scheduling by following detailed algorithms. Ensures accurate verification of patient demographic information and payor source coverage details. Identifies discrepancies in coverage or empanelment and appropriately refers cases for processing. Determines which appointments (types, date, time, provider) meet the patient's needs and schedules / confirms appointments accordingly. Sends message(s) using Electronic Health Record (EHR) platform and/or transfers callers to appropriate departments. Enters scheduling notes and relevant information when needed. Provides assistance with scheduling and rescheduling appointments for various types of appointments for various types of requests (primary, specialty, etc). Operating Systems: Ability to use several technology platforms simultaneously. Assures proper understanding and adherence to primary and specialty care scheduling guidelines rules. Customer Services: Adheres to LACO-DHS behavior and appearance standards. Demonstrates strong customer service and communication skills. Treats patients with courtesy and respect. Adheres to HIPAA and patient confidentiality. Job Qualifications Excellent communication skills Ability to work independently Ability to use several technological platforms simultaneously Provide personalized customer service by responding to patients' individual needs Ability to provide clear and concise instructions Engage in active listening with patients, confirming or clarifying information and ability to diffuse levels of frustration. Utilizing scripts and tools appropriately Understanding and striving to meet or exceed metrics established by department Education/Experience Contact center experience desirable Bilingual in English and Spanish preferred Certificates/Licenses/Clearances Clearances per DHS employment contract COVID vaccination required Successful clear the Live Scan process through Los Angeles County. Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, and TEAMS, etc. PHYSICAL DEMANDS Stand Occasionally Walk Occasionally Sit Constantly Handling Frequently Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Not Applicable Lift / Carry Occasionally - Up to 15 lbs. Push/Pull Occasionally - Up to 15 lbs. See Constantly Taste/ Smell Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT Hybrid (Telework & Office) General Office Setting, Indoor Temperature Controlled This is a temporary, grant funded position. Employment is provided by Heluna Health. Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.