Laquinta Inn & Suites Columbus job in Columbus, IN
LaQuinta Inn & Suites - 101 Carrie Lane, Columbus, IN If you are looking for a career, a full-time or part-time job, or just want to make a few extra bucks, come see me! Every Wednesday, from 2pm - 4pm - Just walk in.Ask for Dixit! Benefits Include:
~Competitive Pay
~15+ Days PTO
~FT and PT available
~Flexible Scheduling
~Medical /Dental / Vision Insurances
~Accident / Critical Injury Insurances
~Referral Bonus
~Hotel Vacation Travel Discounts
Come grow with us!
Housekeeping Room Attendant
The Housekeeping Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to work with and understand basic arithmetic functions.
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
Essential:
• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat, and vacuumed (if applicable),
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles
• Clean room with the door closed according to standards, unless requested to do otherwise by
the guest.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping
Supervisor/Manager
• Practice safe work habits to ensure safety to guests, fellow employees, and self.
• Handle items for “Lost and Found†according to the hotel standards.
• Report any maintenance issues immediately to Housekeeping Supervisor/Manager.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
Marginal:
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
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$20k-25k yearly est. 60d+ ago
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Laundry Attendant
Laquinta Inn & Suites Columbus 3.8
Laquinta Inn & Suites Columbus job in Columbus, IN
Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Dixit!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Laundry Attendant
The Laundry Attendant is responsible for overseeing all Laundry Operations in the Laundry Department to include washing of all linens, staffing and scheduling.
Education & Experience:
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Experience in related position preferred.
Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
Essential:
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as
required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the
proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe
and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always attentive, friendly, helpful and courteous to all guests, managers and
fellow employees.
• Understand operation of washing machine and dryers.
• Load and unload washes according to standards.
• Wash and dry all dirty linens, towels, rags, etc.
• Sort all hotel linen according to type, color, size, etc.
• Pre-treat all stained linen before washing.
• Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure that it is shut off at the end of day.
• Sweep and mop laundry floors, storing all linens off the floor.
• Fold towels and linens.
• Oversees department to include scheduling and staffing.
Marginal:
• Maintain clean work area.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
View all jobs at this company
$21k-25k yearly est. 60d+ ago
Hotel Houseperson
Comfort Suites 3.8
Indianapolis, IN job
When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseperson your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Houseperson makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Houseperson, you will:
Maintain a friendly, cheerful, and courteous demeanor always
Respond promptly to requests from guests and other departments
Identify and report preventative or other maintenance issues in public areas or guest rooms
Set up furniture items in guest rooms as requested
Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms
Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment
Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests
Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas
Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution
Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property
To be a successful Hotel Houseperson, you need:
A professional demeanor, clear communication skills and the ability to support multiple departments.
Support all coworkers and treat them with dignity and respect.
Minimum Requirements:
The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job
$69k-99k yearly est. Auto-Apply 60d+ ago
Night Service Rep Part Time-103020
Extended Stay America 4.5
Indianapolis, IN job
The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
MAJOR /KEY JOB FUNCTIONS
The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift.
* Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations.
* Maintain control of all hotel keys, including safeguarding from mishandling or theft.
* Log keys in and out, when necessary.
* Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary.
* Keep abreast of hotel policies, training, and safety procedures.
* Ensure all safety, guest and security concerns are reported per company policy.
* Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary.
* Perform bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary.
* Maintain proficiency in all location computer and software systems.
* Respond to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary.
* Associates in this position may be asked to cover another hotel in the area should critical staffing needs arise.
* Other job duties as assiged by management.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Document events in writing and prepare routine correspondence.
* Operate the hotel mobile phone.
* Speak effectively before groups of customers. Must be proficient in reading and speaking English.
* Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system.
* Excellent oral and written communication skills.
* Friendly, cooperative manner and patience in dealing with guests and staff.
* Professional appearance and demeanor.
* Self-starter with the ability to prioritize and handle issues under pressure.
* Strong time management and problem-solving skills.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as compute rates, ratio, and percentage and to draw and interpret bar graphs.
* Application of common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Progam offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics/physical demands described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request.
* While performing the duties of this job, the associate occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
* The noise level in the work environment is usually quiet to moderate.
* Associate While performing the duties of this job, the associate is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The associate is occasionally required to stoop, kneel, or smell.
* The associate must be able to occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
MINIMUM QUALIFICATIONS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
$25k-32k yearly est. 22d ago
Breakfast Attendant / Host
Fairfield Inn & Suites Columbus 4.1
Columbus, IN job
Come join our dynamic team at the beautiful Fairfield Inn & Suites2820 Merchants Mile - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Larry!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
JOB SUMMARY
A Breakfast Attendant is primarily responsible for preparing and serving the daily breakfast bar, greeting each guest and ensuring that guests are comfortable and satisfied.
QUALIFICATION STANDARDS
• Interact with, handle special requests for and provide personalized service to all guests
• Set up and maintain the breakfast bar as required by brand standards
• Take inventory of food, beverages and supplies needed for each day
• Order supplies to ensure that breakfast is fully stocked each day
• Prepare foods such as fresh fruit, coffee and juices from concentrates
• Stock coffee, juice and milk machines or dispensers
• Set up serving dishes/trays, utensils, cups and other products
• Set out and arrange both cold and hot food items
• Clear and clean tables as they are vacated
• Follow menu requirements as provided by the brand
• Restock items consistently throughout breakfast hours and for the next day
• Wash serving equipment and return to storage
• Return reusable food supplies to storage
• Keep breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
• Provides assistance to other team members and departments.
• Ensures safety by following security procedures.
• Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times.
• Performs other duties as assigned, requested or deemed necessary by management.
Education & Experience:
• High School diploma or GED preferred.
• No prior experience is required, but is preferred.
Physical requirements:
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without
assistance.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Read and visually verify information in a variety of formats (e. g., small print).
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Equal Opportunity Employer (M/F/D/V)
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$21k-25k yearly est. 60d+ ago
Maintenance Technician Full Ti-105010
Extended Stay America 4.5
Indianapolis, IN job
The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards.
Watch A Day in the Life video for Maintenance Technician **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
* Works with minimal supervision while performing all essential duties to satisfaction and within company standards.
* Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures.
* Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable.
* Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner.
* Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder.
* Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards.
* Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log.
* Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards.
* Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition.
* Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances.
* Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances.
* Complies with all ESA safety and security policies and procedures to include OSHA and ADA.
* Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance.
* Handles or assists with the response to emergencies at the property or sister sites when asked by management.
* Monitors and follows up with outside vendors when directed by management.
.
OTHER DUTIES
* Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Responsible for maintaining overall hotel cleanliness.
* Other duties as assigned by the management team.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Health Care and Dependent Care Flexible Spending Accounts
* Employer Paid Basic Life and AD&D Insurance
* Employer Paid Long Term Disability
* Optional Employee Paid - Voluntary Benefits
* Short-Term Disability
* Buy-Up Long-Term Disability
* Supplemental Life Insurance
* Dependent Life Insurance
* 401(k) Savings Plan
* Paid Time Off
* Employee Assistance Program (EAP)
* Employee Perks Progam offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and
location. Candidates are not guaranteed to be at the high or low end of the compensation ranges
presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Read and speak English proficiently and interact with guests, associates and outside vendors.
* Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
* Write routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Use units of measurement for weight, volume and distance.
* Apply good judgment at all times.
* Assist with resolving guest issues in accordance with company policies.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
* Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
* Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds.
* Discern or detect items in guest rooms to ensure safe performance of work.
* Frequently work in outside weather conditions (depending on hotel).
* Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
* Typically, moderate to loud noise levels in the work environment.
* The associate may be asked to travel to help additional sites within a reasonable geography.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
$36k-47k yearly est. 39d ago
Area Director of Sales - Columbus Market
Fairfield Inn & Suites Columbus 4.1
Columbus, IN job
Everwood is a fast-growing hospitality management company that is looking for you. We take pride in creating memorable experiences for our associates, guests, ownership, and our communities. We care for people so they can be their best! Care is at the heart of what we do.
Job Description
The Area Director of Sales is responsible for directing, coordinating, training, and supervising the Sales Managers, Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up, and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues meet or exceed budget in order to maximize revenue and profits and improve the hotel's performance in the marketplace. This role will be responsible for multiple properties within a geographically centralized area.
Responsibilities will include but not be limited to:
Supervise, administer, and ensure timely completion of all activities of the Sales discipline for all properties assigned.
Develop a full working knowledge of the operations of the hotels, including Food and Beverage, Guest Services, and Reservations.
Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team.
Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies.
Meet or exceed goals set by the individual property and cumulatively for the assigned portfolio.
Operate the Sales Department within the established sales expense budget.
Participate in required M.O.D. and Saturday office coverage as scheduled.
Coordinate group, transient, and catering bookings to maximize profits.
Initiate and follow up on leads.
Maintain and participate in an active sales solicitation program.
Monitor production of all top accounts, evaluate market trends, and ensure that the Sales Team is held accountable for those accounts within their respective territories.
Coordinate all non-group transient sales and catering solicitations to maximize overall profits.
Administer training in the Sales and Catering departments, according to Company standards.
Assist in the preparation of required reports in a timely manner.
Conduct weekly sales meetings according to company standards.
Be familiar with all company sales policies and selling techniques with an emphasis on maximizing occupancy, and Average Daily Rate (ADR) revenues.
Conduct all Sales Team Performance Appraisals according to company SOP's. (Where applicable)
Motivate, coach, counsel, and discipline all Sales and Catering department personnel according to company SOPs.
Review meeting planner evaluations as received to ensure that any problems are rectified.
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections.
Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering the industry, blocking space, and building accounts.
Monitor the Sales incentive plans and ensure that Sales staff can explain their potential earnings and benefits and assist in ensuring that incentives are processed and paid according to the specified time period for each plan.
Ensure that Sales Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRA's) and in the Sales budget, including preplanning, setting appointments, and executing sales calls.
Coordinate the preparation of complete and accurate end-of-month reports, according to company SOP. Ensure that Sales Managers can explain the importance and components of the report.
Coordinate preparation of the annual revenue budget.
Coordinate preparation of the annual Marketing Plan.
Coordinate and direct preparation of the monthly Room revenue forecast for the current and upcoming months and assist in ensuring accuracy within a 5% margin of error.
Basic Qualifications
At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.
Supervisory experience is required.
Must have a driver's license in the applicable state.
Must be proficient in Windows, Company approved spreadsheets and word processing
Physical requirements:
Ability to lift, pull, and push moderate weight (minimum of 20 lbs.)
Ability to bend, lift, and be standing or walking during the entire shift.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
Equal Opportunity Employer (M/F/D/V)
View all jobs at this company
$68k-102k yearly est. 60d+ ago
Hotel Desk Clerk
Comfort Suites 3.8
Indianapolis, IN job
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Our Hotel Desk Clerk makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk, you will:
Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
To be a successful Hotel Desk Clerk, you need:
A professional demeanor
A warm and welcoming personality and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable people on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
$24k-30k yearly est. Auto-Apply 60d+ ago
Executive Housekeeper
Laquinta Inn & Suites Columbus 3.8
Laquinta Inn & Suites Columbus job in Columbus, IN
Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Dixit!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Job Description
The Executive Housekeeper is responsible for planning and managing the room and related area's operations of the hotel to achieve customer {guests, employees, and corporate) satisfaction and quality service while meeting/exceeding financial goals
Responsibilities will include but not be limited to:
• Responsible for short- and long-term planning and the management of the hotel's Housekeeping operations
• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
• Solid understanding of housekeeping and laundry supplies and pars
• Teach employees importance of, and how to greet guests and courteously solve guest requests
• See that inspection program is consistently maintained
• Assure all safety and security policies and procedures are followed
• Work closely with all other Departments
• Inspect some rooms daily
• Experience purchasing linens and housekeeping supplies
• Current on latest housekeeping and laundry technology
• Work closely with vendors to assure proper pricing, delivery, and maintenance
• Experience teaching, supervising, and mentoring multilingual and multicultural staff
• Ensure OSHA and ADA policies are adhered to
• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
• Insures proper staffing levels for customer service goals
Basic Qualifications
• 4 years or more of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
Preferred Qualifications
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with company Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas
Physical requirements:
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Ability to bend, lift, and be standing or walking during entire shift
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
• Flexible and long hours sometimes required
Equal Opportunity Employer (M/F/D/V)
View all jobs at this company
$27k-36k yearly est. 60d+ ago
Front Desk Supervisor
Laquinta Inn & Suites Columbus 3.8
Laquinta Inn & Suites Columbus job in Columbus, IN
Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Dixit!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Job Description:
The Front Desk Supervisor is responsible for supervising the guest services team to ensure completion of essential duties necessary for an efficient Front Desk operation.
Responsibilities will include but not be limited to:
• Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous, and efficient manner. Follow up to ensure guest satisfaction.
• Attend daily and monthly rooms meetings.
• Participate in required M.O.D. program as scheduled.
• Work at front desk, concierge, and bell desk as appropriate.
• Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
• Work closely with accounting on follow-up items, i.e., returned checks, rejected credit cards, associate discrepancies, etc.
• Ensure staff greet and welcome all guests approaching the Front Desk in accordance with company SOP's.
• Ensure implementation of all company policies and house rules. Understand hospitality terms.
• Assist in preparation of revenue and occupancy forecasting.
• Ensure correct and accurate cash handling at the front desk.
• Ensure that associates are, always, attentive, friendly, helpful, and courteous to all guests, managers, and other associates.
• Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.
• Monitor all V.I.P.'s, special guests and requests.
• Review daily guest services work and activity reports generated by Night Audit.
• Be familiar with all Brand Rewards programs and offers.
Basic Qualifications
• High school education, GED, or equivalent experience.
• Minimum 3 years of experience working in guest services is required with at least one of those in a supervisory role.
• Outstanding management, organization, communication, and leadership skills.
• Highly organized and detail oriented.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Must be able to work any shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.
Physical requirements:
• Basic office skills, experience with personal computer & Microsoft Office, general office equipment.
• Regularly required to sit, stand, walk, bend, and use hands to handle objects, tools or controls.
• Must be able to lift to 50 lbs. and work most shift in a standing position.
• Must have a valid driver's license from the applicable state.
Equal Opportunity Employer (M/F/D/V)
View all jobs at this company
$27k-36k yearly est. 60d+ ago
Assistant General Manager
Quality Inn Gettysburg Battlefield 3.9
Indianapolis, IN job
No matter whether a guest arrives weary from their travels or excited for a vacation, as the Assistant General Manager, you and your team know what to do to make them feel at home. They will appreciate the sparkling lobby, a warm welcome, and pristine guest room. As an Assistant General Manager, you will assist your General Manager in leading and inspire each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest will know you genuinely care about the quality of their stay, creating a customer for life.
Salary Range: $43,888 - $51,316
Benefits Offered:
Employee Referral Program $
Bonus Program $
Merit Increase $
Paid Vacation
Flex Days
401k with Employer Contribution
Medical, Dental, Vision
Life Insurance
Long-term/Short-term Disability
Accident Insurance
Critical Insurance
Our Assistant General Managers makes a difference by:
Having a gift for paying attention to the smallest details
Having a team-first attitude
By driving results
As an Assistant Manager, you will:
Assist the General Manager in all aspects of hotel operations, day-to-day staff management, and guests.
Ensure compliance with SOP's, policies, procedures, and service standards.
Handling guest complaints and overseeing service recovery process.
Assist in managing budget and ensure revenue and guest satisfaction goals are met.
Be part of developing short, and long-term strategic goals for performance improvement.
Need to understand the P&L statement
Meet all report deadlines daily, weekly, and at month end.
Work closely with the department managers and general manager to maximize room yield and hotel revenue.
Oversee and manage all departments and work closely with department heads daily
Maintain a great communication between the different departments and the General Manager
Be responsible for occupational health, fire, and life safety.
Strive to improve service performance
Maintain a friendly, cheerful, and courteous demeanor at all times
Utilize interpersonal and communication skills to lead, influence and encourage others, leading by example
Encourage and build mutual trust, respect, and cooperation among team members
Serve as a role model to demonstrate appropriate behaviors
Strive to improve service performance
Communicate clear and consistent message regarding processes throughout all departments
Develops specific goals and plans to prioritize, organize, standards and meeting the expectations of customers on a daily basis
Daily support the different departments in their daily operations.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skills
To be a successful Assistant General Manager, you need:
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skill
a professional demeanor
a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Have natural instincts and insight for finding the best solution to unclear situations, issues, and problems.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, being direct, yet tactful.
Must be available on days, nights, weekends, and holidays.
Clean professional appearance.
Perform other reasonable job duties as requested by the General Manager.
Hotel management experience required, and hospitality degree preferred.
Minimum Requirements:
The Assistant General Manager role requires standing, walking, and sitting for extended periods through shift. Requires the ability to read and visually verify information in a variety of formats (i.e., small print, computer). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
$43.9k-51.3k yearly Auto-Apply 3d ago
Houseperson
Laquinta Inn & Suites Columbus 3.8
Laquinta Inn & Suites Columbus job in Columbus, IN
Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Dixit!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
The Public Space Houseperson is responsible for maintaining high standards in all assigned lobby areas, public restrooms, special cleaning assignments and performing Room Attendant duties, as necessary.
Education & Experience:
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state (property specific).
____________________________________________________________________________________________
Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
____________________________________________________________________________________________
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
DUTIES & FUNCTIONS
___________________________________________
Essential:
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Use proper two-way radio etiquette when communicating with other employees.
• Practice safe work habits to ensure safety to guests, fellow employees, and self.
• Handle items for “Lost and Found†according to the hotel standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
• Report maintenance issues to Housekeeping Supervisor/Manager.
• Be familiar with correct guestroom cleaning procedures to assist if needed.
• Deliver any clean linen to assigned sections, if necessary.
• Pick up Room Attendant's dirty linen or trash as needed.
• Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
• Vacuum guest corridors.
• Keep hallways, public areas and closets neat and organized.
• Maintain cleanliness and sanitation in public restrooms.
• Adhere to the schedule for project cleaning of public areas.
• Maintain the stairwells to hotel standards.
• Keep ash urn clean and filled with sand.
Marginal:
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
View all jobs at this company
$23k-29k yearly est. 60d+ ago
Night Auditor
Laquinta Inn & Suites Columbus 3.8
Laquinta Inn & Suites Columbus job in Columbus, IN
Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Dixit!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Night Auditor
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Education & Experience:
• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Physical Requirements:
• Flexible and long hours sometimes required.
• Sedentary work, exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Late night shift.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or hotel-related areas.
• Must be able to prioritize job functions in order to meet deadlines.
DUTIES & FUNCTIONS
___________________________________________
Essential:
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Perform daily, weekly, monthly, and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Marginal:
• Maximize productivity, identify problem areas, and assist in finding and implementing solutions.
• Respond to governmental inquires upon receipt.
• Handle guest requests.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
View all jobs at this company
$24k-29k yearly est. 60d+ ago
Laundry Attendant - Fairfield Inn & Suites
Fairfield Inn & Suites Columbus 4.1
Columbus, IN job
Come join our dynamic team at the beautiful Fairfield Inn & Suites2820 Merchants Mile - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Larry!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Laundry Attendant
The Laundry Attendant is responsible for overseeing all Laundry Operations in the Laundry Department to include washing of all linens, staffing and scheduling.
Education & Experience:
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Experience in related position preferred.
Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
Essential:
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Understand operation of washing machine and dryers.
• Load and unload washes according to standards.
• Wash and dry all dirty linens, towels, rags, etc.
• Sort all hotel linen according to type, color, size, etc.
• Pre-treat all stained linen before washing.
• Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure that it is shut off at the end of day.
• Sweep and mop laundry floors, storing all linens off the floor.
• Fold towels and linens.
• Oversees department to include scheduling and staffing.
Marginal:
• Maintain clean work area.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.
View all jobs at this company
$23k-27k yearly est. 60d+ ago
Breakfast Attendant
Laquinta Inn & Suites Columbus 3.8
Laquinta Inn & Suites Columbus job in Columbus, IN
Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Dixit!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
JOB SUMMARY
A Breakfast Attendant is primarily responsible for preparing and serving the daily breakfast bar, greeting each guest and ensuring that guests are comfortable and satisfied.
QUALIFICATION STANDARDS
• Interact with, handle special requests for and provide personalized service to all guests
• Set up and maintain the breakfast bar as required by brand standards
• Take inventory of food, beverages and supplies needed for each day
• Order supplies to ensure that breakfast is fully stocked each day
• Prepare foods such as fresh fruit, coffee and juices from concentrates
• Stock coffee, juice and milk machines or dispensers
• Set up serving dishes/trays, utensils, cups and other products
• Set out and arrange both cold and hot food items
• Clear and clean tables as they are vacated
• Follow menu requirements as provided by the brand
• Restock items consistently throughout breakfast hours and for the next day
• Wash serving equipment and return to storage
• Return reusable food supplies to storage
• Keep breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
• Provides assistance to other team members and departments.
• Ensures safety by following security procedures.
• Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times.
• Performs other duties as assigned, requested or deemed necessary by management.
Education & Experience:
• High School diploma or GED preferred.
• No prior experience is required, but is preferred.
Physical requirements:
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without
assistance.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Read and visually verify information in a variety of formats (e. g., small print).
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Equal Opportunity Employer (M/F/D/V)
View all jobs at this company
$22k-25k yearly est. 60d+ ago
Maintenance Technician
Laquinta Inn & Suites Columbus 3.8
Laquinta Inn & Suites Columbus job in Columbus, IN
Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Dixit!
-Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
JOB SUMMARY
A Maintenance Technician is responsible for the day-to-day operations of the Maintenance Department including electrical, plumbing, mechanical, and HVAC systems. He/she will assume operating aspects of the hotel for the Engineering department.
QUALIFICATION STANDARDS
Delivers the brand promise and provides exceptional guest service at all times.
Provides excellent service to internal customers as appropriate.
Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
Conduct site inspections.
Perform preventive maintenance.
Respond to customer care calls of non-functioning equipment immediately.
Ensure that the hotel is in compliance with all local, state and federal laws.
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
Actively participate in energy conservation programs per company standards.
Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
Ensure compliance with the Americans with Disabilities Act (ADA).
Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
Assist as necessary with special projects and renovations.
Repair and program hotel electronic lock system.
Assist in scheduling preventive maintenance tasks.
Performing other duties as assigned.
Education & Experience:
High school diploma, technical/vocational school preferred.
Hotel experience preferred, but not required.
Requires excellent communication skills, a professional presentation, an ability to work in a team atmosphere and to make independent decisions.
General knowledge of technical fields such as carpentry, painting, electrical, etc.
Physical requirements:
Ability to lift, pull, and push moderate weight (minimum of 75 lbs)
Ability to bend, lift, and be standing or walking during entire shift
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations
Equal Opportunity Employer (M/F/D/V)
View all jobs at this company
$34k-46k yearly est. 60d+ ago
Guest Services Rep Part Time-104020
Extended Stay America 4.5
Greenwood, IN job
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
* Assists and responds to guest requests with diligent follow-through.
* Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
* Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
* Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
* Setup, maintain, and takedown of breakfast display in timely manner.
* Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
* Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
* Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
* Periodic tours of the property to ensure the property is meeting brand standards.
* Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
* Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
* Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
* Other tasks as assigned by the management team.
.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
* Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
* Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Complete routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Apply good judgment at all times.
* Manage problems, address and solve guest-related issues.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
$23k-27k yearly est. 22d ago
Guest Room Attendant (Part-Time)
Comfort Suites 3.8
Indianapolis, IN job
When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they've arrived in their home away from home, be it for a night or a week, and it's perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Guest Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life.
Benefits Offered:
401k
Medical, Dental, Vision
Life Insurance
Long-term/Short-term disability
Accident Insurance
Paid Vacation
Incentives
Referral Program
PTO
Annual Increases
Cross-training opportunities
Associate Discounts
Schedule:
Day Shifts
Weekend Availability
Flexible schedule
Part-Time
Our Housekeeping team makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Guest Room Attendant, you will:
Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards.
Change linens, make beds, and leave the bathroom sparkling.
Restock all guest room supplies, like soap and shampoo.
Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day.
Remove trash and dirty linens
Greet guests that you encounter during your shift with a friendly smile.
Ensure all rooms are cared for and inspected according to standards
Protect equipment and make sure there are no inadequacies
Notify superiors of any damages, deficits, and disturbances.
Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Ability to work with little supervision and maintain a high level of performance
Customer-oriented and friendly
Prioritization and time management skills
Working quickly without compromising quality
To be successful in this role, you need:
a professional demeanor
clear communication skills and appearance in a clean uniform is required.
This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds.
You must also be able to stand and walk for an entire shift and perform repetitive motions.
Minimum Requirements:
High School Diploma or equivalent
Must be able to stand for at least 8 hours
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job
$20k-25k yearly est. Auto-Apply 52d ago
Hotel General Manager
Fairfield Inn & Suites Columbus 4.1
Columbus, IN job
Our beautiful Fairfield Inn and Suites is looking for a talented leader in Columbus, IN. Must be customer service friendly, must be able to train, lead and engage with the staff! Fully staffed!
Marriott brand experience preferred. This hotel features 96 guest rooms, a full bar, and over 3,000 square feet of meeting space.
Quarterly Performance based Bonus Plan
Paid Time Off
401k
Medical / Dental / Vision / Critical Illness / Accident Insurances available
Hotel Stay Discounts
Relocation Assistance Available
Job Description
The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Responsibilities will include but not be limited to:
• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
• Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
• Tour the operating departments daily, making adjustments as needed via department heads.
• Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Everwood company standards, and the review of previous and future sales and operations efforts.
• Meet all financial review dates and corporate directed programs in a timely fashion.
• Ensure that all department heads maintain budgeted productivity levels and company standard checkbook accounting procedures.
• Develop managers for future advancement through competency training and corporate sponsored training programs.
• Maintain direct contact with and monitor the development of management trainees.
• Ensure that training in service standards is taking place in each department using the steps to effective training according to company standards.
• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
• Ensure complete processing of invoices daily by using the A/P process.
• Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
• Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
• Prepare and conduct all management interviews and follow hiring procedures according to company SOPs.
• Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
• Motivate, coach, counsel and discipline all management personnel according to company SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
• Ensure that all employees receive fair and equitable treatment according to company SOP's.
• Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
• Be in the public areas during peak times, greeting guests and offering assistance as needed.
• Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
• Complete required corporate training modules and become certified to train those as required.
• Ensure that all scheduled meetings take place on the property.
Basic Qualifications
• At least 3 years progressive experience in a hotel or a related field;
Prefer a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
Preferred Qualifications
• Brand experience preferred.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Everwood company Standards and regulations to encourage safe and efficient hotel operations.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
Physical requirements:
• Long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Be able to lift up to 20 pounds.
• Must have valid driver's license for the applicable state.
View all jobs at this company
$73k-101k yearly est. 60d+ ago
Hotel Desk Clerk
Comfort Inn 4.5
Avon, IN job
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Our Hotel Desk Clerk makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk, you will:
Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
To be a successful Hotel Desk Clerk, you need:
A professional demeanor
A warm and welcoming personality and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable people on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
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La Quinta may also be known as or be related to La Quinta and La Quinta Gardens, LLC.