Laboratory coordinator job description

Antech Diagnostics, the largest exclusively commercial veterinary diagnostic laboratory in the nation, is in search of a Lab Coordinator working out of our Oak Brook laboratory and reporting directly to the Lab Coordinator Manager.

As part of the VCA Family, which operates the largest network of freestanding, full-service animal hospitals in the nation, Antech Diagnostics delivers state of the art testing and consulting services to practicing veterinarians. Our diagnostic spectrum of tests in the areas of chemistry, pathology, endocrinology, serology, hematology, and microbiology enhance veterinarians' ability to detect, diagnose, evaluate and prevent disease and other conditions affecting animals.

Antech Diagnostics is looking for great Lab Coordinators that can provide superior customer service and support to our clientele. Candidates must possess excellent phone skills, project a pleasant tone regardless of the nature of the call, as well as exhibit empathy towards our consumer base. The ideal candidate is someone who is always looking to go above and beyond general job expectations in an attempt to provide our customers with the best possible service experience. This is an ideal position for someone who is looking to use their veterinary/medical knowledge without the physical demands of being a veterinary technician.
+ Acts as customer relations interface between customers and the reference laboratories.

+ Answering customer questions, investigating and resolving issues, engaging other Company resources as appropriate, such as providing lab test results, coordinating follow-up tests on samples, clarifying test results, and other issues.

+ Proactively handle problem cases, including but not limited to missing samples, delays, and incorrect reporting.

+ Researches questions and ensures ongoing customer satisfaction.

+ High School Diploma or equivalent

+ Minimum 1-2 years customer service, veterinary, medical and/or laboratory experience

+ Minimum 1-2 years experience as a veterinary technician, laboratory technician or medical assistant preferred

+ Organized with ability to multi-task in a fast paced environment

+ Strong interpersonal, organizational, negotiation and problem solving skills

+ Excellent verbal and written communication skills

+ Flexibility with work schedule

+ Proficient with Microsoft Office products (Word, Excel and PowerPoint)

We are a rapidly growing, stable company with excellent advancement opportunity. Medical, dental and vision benefits, plus 401(k) plan and employee pet health benefits available, too!

If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!

ID: 2021-5277

External Company URL: www.antechdiagnostics.com

Street: 2601 West 22nd St

Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 243 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,500 employees and more than 630 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center.

The Coordinator will coordinate multidisciplinary resources to provide care to patients requiring clinical procedural services across the continuum of care in support of the Cardiac Catherization (Cath) and Interventional Radiology (IR) Program for Hawai'i Pacific Health. Develops, implements, and evaluates all aspects of program services in collaboration with members of the multidisciplinary team to promote and render the highest quality of care for patients. Provides operational accountability for the Cath and IR Lab, oversees the daily work activities of assigned staff, and performs direct patient care as needed.

_*Under the Centers for Medicare and Medicaid Services (CMS) Federal Vaccination Mandate, all health care workers must be fully vaccinated against COVID-19 or have an approved medical or religious exemption from receiving the COVID-19 vaccination.*_
**Work Schedule:** Day - 8 Hours

**Work Type:** Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

**Exempt:** Yes

**Minimum Qualifications:** Current Hawai'i Registered Nurse License. Current American Heart Association Health Care Provider Basic Life Support (BLS) CPR card. One (1) year clinical experience.

**Preferred Qualifications:** Bachelor's degree in Nursing, Health Care Administration or related field. Current national certification in area of specialty. Pediatric and adults in cardiac and interventional radiology.

EOE/AA/Disabled/Vets

**Position** Coordinator - Cardiac Cath and IR Lab

**Category** Nursing

**Employment Type** Employee

**Location** Kapiolani Medical Center for Women and Children, Honolulu, HI

The world is facing a medical crisis, bacteria are increasingly evolving resistance to even our strongest antibiotics. The problem is already very real and immediate; for example, bloodstream infection leading to sepsis is now responsible for more than half of all deaths in hospitals and is the most expensive condition treated in hospitals. Sepsis mortality rate increases >6% every hour without effective antibiotic treatment. Yet, despite the life and death urgency, and healthcare cost impacts, current methodologies require 3 days to determine the correct antibiotic.

Specific Diagnostics, a bio Merieux company, has developed a breakthrough solution to rapidly determine the effective antibiotic treatment for bloodstream and other acute infections. Used for bloodstream infection Specific's solution provides results 2 days sooner (1 day vs 3 days).

We have been funded by nearly $30 M in non-dilutive government-sponsored research support and recently $17.5 M in venture capital. This is an opportunity to join us at an inflection point in our commercial growth as we bring our first key product to market and with recognition from major customers fueling an expansion of our staff.
The Job

Specific Diagnostics is seeking a Chemistry Lab Coordinator. We are seeking a highly motivated individual with scientific background and laboratory management experience to join us as a Laboratory coordinator in the Chemistry team.

Responsibilities include:

+ Oversee and maintain laboratory policies and ensure the staff members comply with organization and Environmental Health and safety requirements including chemical storage and waste management policies through routine inspections.

+ Organize and maintain the lab areas. Complete maintenance requirements by cleaning scheduling and assigning team; following up on work order and purchasing.

+ Ensure existing equipment is maintained properly and functioning optimally, including submitting work orders and coordinating preventative maintenance and calibration schedules.

+ Organize the chemicals in the lab and maintain the inventory. Make sure supplies in the lab are stocked.

+ Assist with other research operational duties as needed.

+ Contribute to continuous improvement initiatives to increase operational efficiency of the laboratory.

+ Closely working with staff to maintain laboratory supplies inventory by checking stock to determine inventory level.

+ Organize and oversee the material inventory at the freezer and closely work with staff to maintain and update the inventory.

+ Interface with staff to request maintenance service to resolves daily laboratory and service issues. Acts as a point of contact between Quality Assurance and laboratory staff.

+ Working independently and as a member of a cross-functional team to support chemistry and microbiology research and development.

You

+ Bachelors degree in Chemistry, Biology, or other Life sciences with 4+ years hands-on experience in a laboratory.

+ Experience includes 2 years of relevant experience working with equipment and researchers

+ Experienced with the standard tools and methods of chemistry and microbiology, such as pipetting, buffer preparation, media preparation, ..

+ Excellent organizational, interpersonal, verbal and written communication skills are essential

+ Strong understanding (advanced skills) of Word, Excel, PowerPoint

+ Ability to effectively learn new software

+ Willing to accept temporary responsibilities outside of initial job description

+ Self-motivated with a strong sense of ownership in areas of responsibility

+ Comfortable in a fast-paced company environment with potentially minimal direction and able to adjust workload based upon changing priorities

+ Authorized to work in the United States on a full-time basis, full fluency (verbal and written) of the English language is a must