Laboratory Corporation of America Holdings jobs in Milwaukee, WI

At Labcorp, we advance science, technology and innovation and recognized as one of the most respected companies in the world. Our team is driven by an energizing purpose to improve health and improve lives. Here, you can play a role in bringing new scientific discoveries to life and make a difference in the lives of millions. Join us and discover your extraordinary potential. We have an excellent career opportunity for a Study Director II - Developmental and Reproductive Toxicology (DART) to join our dynamic team in Greenfield, IN! Relocation assistance available. This position is not eligible for visa sponsorship. Position Summary: The Study Director serves as the DART Study Director for DART Toxicology Studies, including Embryo-fetal Development, Fertility, Pre-/Postnatal and Juvenile Toxicology Studies as described in the GLPs. They have overall responsibility for the technical conduct of a study as well as for the interpretation, analysis, documentation, and reporting of results. Activities also include productive interactions with management, technical staff, global internal and external clients, and study direction staff. Other Essential Responsibilities: Stays current with DART study designs and techniques and suggest ideas for technical development as appropriate. Considered a subject matter expert in one or more of the following: fetal pathology, endocrinology, behavioral toxicity/neurotoxicity, juvenile toxicity. Reviews and confirms external, visceral, and skeletal fetal abnormalities. Train in providing expert consultations to clients on customized DART study designs and study timings according to drug development needs. Qualifications: Ability to maintain current regulatory awareness (domestic and foreign). Ability to accurately read, record, and communicate information to study direction, supervisor, team members, clients, and vendors. Ability to thrive as a leader in a matrix management structure; demonstrate a positive attitude and mentor novice team members, technical staff, and cross site personal. Ability to lead projects with little supervision and directive. Highly skilled in conducting research, data interpretation, and report writing. Excellent people skills. Preferred Qualifications: 1-2 years CRO experience 2 years Study Director experience - DART Education PhD in toxicology or related subject, DVM or equivalent degree preferred. Relevant experience may be accepted in place of a PhD: Masters with 2+ years of relevant scientific experience Bachelor of Science with 5+ years of relevant scientific experience Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Why People choose to work at Labcorp: At Labcorp, it is our people that make us great - it is what our clients, our partners and, most importantly, what our employees say. Here, you will have the opportunity to collaborate with extraordinary people with diverse viewpoints. You will discover your own outstanding potential as we build an even stronger organization with industry leaders from early development to the clinic and beyond. We help our clients develop medicines that improve health and improve lives of their family and friends. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope. The Physician Account Executive is responsible for growing current business and targeting and securing profitable new business by building relationships, opening new business, and driving new sales growth in diagnostics. The Physician Account Executive has call point ownership of certain accounts. This is a field-based sales role with daily travel throughout the Milwaukee, Madison and Green Bay regions. Required Work Experience: Five years of experience in sales or with account ownership. Hunter mentality a must! Knowledge/Skills: Knowledge of Healthcare Industry and general economics of business. Ability to develop and sustain strong customer relationships; strong planning and organizational skills Laboratory/Diagnostics sales experience preferred Excellent oral and written communication and presentation skills Solid PC skills including Microsoft Software. Education: Bachelor's Degree (Required) Drive sales through pre-call planning, post-call analysis and consistent follow-up Target and secure new business Provide overall support and expertise to new & existing accounts Increase discretionary business through insurance access Partner with and notify Physician Account Manager on complex issues or when face-to-face or extensive service is required Provide immediate support for less complex issues Leverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional or national resources as needed) Maintain a breadth of knowledge of all connectivity products Prepare and present proposals and bids Ensure compliance with company polices and government regulations Complete all administrative tasks thoroughly and promptly

Phlebotomist Group Lead - Milwaukee, WI, Monday to Friday, 4:30 AM to 5:00 PM, with rotational weekends Pay range: $23.00+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: * Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours * Best-in-class well-being programs * Annual, no-cost health assessment program Blueprint for Wellness * healthy MINDS mental health program * Vacation and Health/Flex Time * 6 Holidays plus 1 "MyDay" off * FinFit financial coaching and services * 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service * Employee stock purchase plan * Life and disability insurance, plus buy-up option * Flexible Spending Accounts * Annual incentive plans * Matching gifts program * Education assistance through MyQuest for Education * Career advancement opportunities * and so much more! Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal leadership. The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy is completed accurately and on time. The PSR IV is also responsible in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Region. The PSR IV must function as a backup to the Patient Services Supervisor and carry out duties and responsibilities in his/her absence. The PSR IV demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. This role is held accountable for Patient Service Center (PSC) and/or In-Office Phlebotomy (IOP) activity in the territory, including opening and closing both PSCs and IOP locations. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Will be required to act as a coach, mentor, instructor, and resource advisor for new employees and provide effective onboarding services to new clients. They will also act as a point of contact to staff in the region and provide regular input to the Supervisor or Functional Patient Service Manager. In addition, the PSR IV must portray leadership capabilities and a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR IV must be capable of handling multiple priorities in a high-volume setting. Responsibilities: * Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. * Administer oral solutions according to established training. * Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. * Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. * Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. * Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. * Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. * Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. * Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. * Assist with compilation and submission of monthly statistics and data. * Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. * Complete training courses and keep up-to-date with the latest phlebotomy techniques. * Travel to Territory Manager meeting if held off-site or off normal shift. * Participate on special projects and teams. * Stay up-to-date on company communications and assist with the distribution of technical information to the work group. * Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP). * With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. * Assist with periodic inventory counts. * Assist with the preparation of schedules for the assigned workgroup or PSCs. * Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. * Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. * Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with Quest Diagnostics guidelines. * Ensure facilities are neat, clean and in good repair, take appropriate action to advise Supervisor of required repairs and maintenance. * Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the supervisor. * Provide effective onboarding services to new clients. * Partner with Supervisor to assist the transition process setting up new offices for both PSCs and IOPs. * Must be able to step in for a PSR III and lead one or more PSR on site. * Support Patient Inquiries from the website, Office of Chairman and Managed Care, as needed. * Support the Problem Resolution Line and could be called to the field regarding a patient recollection, as needed. * Provide input on the performance evaluations of the PSRs. Qualifications: Required Work Experience: * Seven years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections. * Keyboard/data entry experience. * Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. * Must have reliable transportation, valid driver license, and clean driving record, if applicable. * Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. Preferred Work Experience: * Medical training: medical assistant or paramedic training preferred. * Minimum 5 years in a Patient Service Center(PSC) / In-Office (IOP) environment preferred. * Customer service in a retail or service environment preferred Physical and Mental Requirements: * Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. * Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. * Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. * Position requires travel. * Extensive use of phone and PC. * Fine dexterity with hands/steadiness. * Talking. * Walking. * Balancing. * Bending/kneeling. * Pushing/pulling. * Reaching/twisting. Knowledge: * Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. * The position requires the ability to effectively communicate in English. Skills: * Ability to provide quality, error-free work in a fast-paced environment. * Ability to work independently with minimal on-site supervision. * Excellent phlebotomy skills to include pediatric and geriatric * Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. * Capable of handling multiple priorities in a high-volume setting. * Must be able to make decisions based on established procedures and exercise good judgment 48142 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. LabCorp is seeking a Reference Test Clerk to join our team in Oak Creek, WI. This position will be responsible for preparing and sending specimens and test requests to LabCorp and/or contracted reference laboratory for testing, as well as releasing referral test results into the computer system. Work Schedule: Monday-Friday 6:00PM-2:30AM, rotating weekends. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities: Prepare laboratory specimens for various analysis and testing Research, troubleshoot and resolve customer and specimen problems Send test requests to proper location and release test results Assist clients with any specimen related requests or inquires Process specimens to be sent out to additional facilities Provide support to various areas of the laboratory Perform sample sorting, racking and retrieving Prepare record logs in a timely and efficient manner Maintain a clean and safe work environment Requirements: High School Diploma or equivalent Experience in a laboratory environment is preferred Comfortability with handling biological specimens Ability to accurately identify specimens Basic computer and data entry skills Strong communication skills; written and verbal Ability to work independently or within a team environment Well organized and a high level of attention to detail Ability to sit and/or stand for extended periods of time Must pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Job brief Quest Diagnostics is looking for a Software Engineer to create well-designed, effective, testable, and specification-compliant code and carry out the entire product development lifecycle. Responsibilities Create new functionalities and redesign certain aspects of an already-existing system. Engage in prototyping, reviews, and test-driven, iterative development with a development team. Create and write middle- and back-end code in an organized and effective manner. Implement scalable and robust services. Develop external and internal APIs. Develop and run unit and performance tests to ensure scalability and reliability. Review and debug code. Develops documentation, flowcharts, layouts, diagrams, charts, code comments, and clean code to explain and show solutions. Determines and designs system specifications, standards, and programming to prepare and install solutions. Requirements Between 1 and 3 years of experience in software engineering Experience developing server-side web applications in Java Experience developing Java Web Services with public API (e.g. REST, SOAP) Proficient in object-oriented development Able to effectively and quickly adopt new technology Knowledge of Java frameworks, architecture, and design patterns Good communication skills Benefits 401(k) Dental insurance Disability insurance Employee stock purchase plan Health insurance Life insurance Paid time off Vision insurance $110,000- $125,000 Annually

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program. Required Work Experience: Minimum 100 documented successful blood draws required. Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus. Preferred Work Experience: Prefer urine or hair follicle collection and EKG experience. Physical and Mental Requirements: Sitting for periods of time Standing while performing work Driving to and from work assignments Lifting no more than 40 pounds. Ability to multitask Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM. Must have a valid driver license and clean driving record with access to dependable/insured transportation Knowledge: N/A Skills: Excellent interpersonal and communication skills Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner. Basic computer skills in Microsoft office with the ability to learn new software. Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate. Ability to work in a rapidly changing environment. EDUCATION High School Diploma or Equivalent LICENSECERTIFICATIONS Phlebotomy or Medical Assistant certification Ensures all specimens are collected accurately and on time. Collects specimens according to established procedures. Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services. Responsible for completing application packets and other paperwork accurately. Label, centrifuge and split specimens as required by test order. Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends. Package specimens for transport and ship to lab indicated on work orders. Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination. Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management. Submits original paperwork to destination. Provides customer service to clients. Follows current Examiner's Manual. Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual). Maintains all appropriate Phlebotomy logs. Maintains error rate of no more than 3%. Confirms exams with clients day before appointment and status the case at time of confirmation. Correct non-applicant errors within a 24 hour timeframe. Submits accurate time and travel logs as directed by management and on time. Submits accurate expense forms, if applicable, on the required day. Properly clock in and out for work assignments. Provides travel logs when applicable. Demonstrates organizational commitment. Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances. Wear company issued identification badge at all times during work assignments. Reports on time to work, following attendance guidelines. Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement. Communicates appropriately with customers, agents, applicants, coworkers and the general public. Communicates all unresolved problems immediately to the appropriate Manager or Supervisor. Remains polite and courteous at all times. Additional responsibilities required of Mobile Examiner. Ensures facilities or work areas are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled. Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed. Provide supply orders as specified by Branch Manager. Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP's, advising Manager or Supervisor of any issues or problems as they arise. Performs other department-related clerical duties when assigned. Answers phone and dispatch calls when assigned. Participates on teams and special projects when asked. Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines. With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees providing support for department protocols, practices and procedures. Assist with distribution of technical information and communications to the work group. Flexible travel (up to 25 mile radius) and flexible work hours. Maintain dates of availability and dates unavailable in Examview. All other duties as assigned, within scope of the position. Required use of company i-pad or specified electronic device.

Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, please apply for the Histology Clinical Laboratory Processor position! LabCorp is seeking a dedicated and motivated individual to join their Specimen Processing and Accessioning team at Columbia St. Mary's Hospital in Milwaukee, WI. The Lab Assistant will be responsible for performing clinical specimen accessioning, sample sorting and data entry in a fast-paced, high-throughput environment according to established standard operating procedures. Work Schedule: Monday - Friday, 7:00am-3:30pm. Home base is Columbia St. Mary's Milwaukee. This candidate will be expected to float to 2-3 other locations as needed. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities: Prepare laboratory specimens for analysis and testing Unpack and route specimens to their respective staging areas Accurately identify and label specimens Pack and ship specimens to proper testing facilities Meet department activity and production goals Properly prepare and store excess specimen samples Data entry of patient information in an accurate and timely manner Resolve and document any problem specimens Flexibility to travel to 2-3 other locations as needed Requirements: High School Diploma or equivalent No relative experience required; 1-2 years preferred Previous medical or production experience is a plus Comfortable handling biological specimens Ability to accurately identify specimens Experience working in a team environment Strong data entry and organizational skills High level of attention to detail Proficient in MS Office Ability to lift up to 40lbs. Ability to pass a standardized color blind test Flu Vaccination If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. The Social Worker is responsible to act as a liaison and assists in coordinating resources for the care of health plan members with multiple co-morbidities and/or psychosocial needs. The primary scope is to provide counseling and assistance to patients and their families as requested with personal, financial, ethical, and environmental difficulties that predispose patients to illness. The Social Worker acts as an advocate for members and their families linking them to community resources and financial assistance programs for continued growth toward a maximum level of independence. The Social Worker will interact and collaborate with the interdisciplinary care team, which includes physicians, nurses, case managers, pharmacists, laboratory technologists, other social workers, dietitians, and other educators. The Social Worker (SW) is responsible and accountable for coordination of patient services through an interdisciplinary process, which provides clinical and psychosocial approach through continuum of care. Discharge planning will begin at the time of (or prior to) admission, and reassessed ongoing throughout the course of hospitalization. Provides direct social work/case management services to patients and/or families and hospital staff to ensure needed assessment intervention, support, and referral. Coordinates services with other members of the health care team community wide. Respond to information and referral needs of the community. The foundation of the SW role includes crisis intervention, comprehensive understanding of mental health diagnosis, brief counseling, working collaboratively with community vendors, identifying resource needs, arrange and facilitate meetings with the health care team as needed, problem solving and promoting patient wellness. This position is per diem (as needed). Employees are required to work any of our shift schedules during our normal business hours. It may be necessary, given the business need, to work occasional overtime. Our hospital location(s) are in Waukesha WI. We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities: * Coordinates patient care processes to achieve desired quality outcomes and identifies / controls appropriate resource utilization * Provides skilled interventions for: patient/family support and/or resolution of patient/family crises; facilitating problem-solving and decision-making; advocacy and facilitation necessitated by life-changing events (new diagnosis, abuse, loss of independence, bereavement); and mediation of risk factors and various psychosocial issues * Assesses need for post-hospital services and community resources at the time of discharge * Develop plans of care and management plans for patients who frequent the Emergency Department in partnership with patient physician, ED Provider, and community resources * Support patients, caregivers and/or family with psychosocial or behavioral needs * Educates patient/family on options and choices available within the appropriate level of care * Reports child and adult abuse and neglect to community agencies as mandated by law * Assesses patients who may have experienced violence and makes appropriate reports and referrals * Educates and collaborates with Care Team on care planning and discharge resources * Involves staff at the next level of care when appropriate to promote continuity of care * Interfaces with Department Leaders, Risk Management and patient representatives to identify potential QA or risk issues * Participates in departmental quality improvement projects * Initiates all necessary paperwork for all reports, plans of care, referrals, and community resources * Must be able to functionally coordinate and discharge plan for all age groups, including the unborn child through geriatric age groups * Is familiar with and expected to comply with all regulatory requirements, including CMS and Joint Commission Standards You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Bachelor's degree in social work (BSW) * 2+ years of experience working in a healthcare setting * Knowledge of healthcare terminology * Demonstrated ability to effectively read, write, and speak, cognitively process, and emotionally support performing other duties as assigned * Willing or ability to work onsite at hospital location(s) in Waukesha WI regional area * Willing or ability to work any of our per diem (as needed) shift schedules during our normal business hours, including flexibility to work both weekday and weekend shifts Preferred Qualifications: * Clinical social work experience * Hospital discharge planning experience * ACM - Social Work Certification Soft Skills: * Critical Thinking skills * Excellent written and oral skills * Oral & written communication skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. This position works with patients to resolve applicable financial concerns, including providing counseling on available financial assistance or healthcare coverage options, assessing payment sources, developing payment plans, and collecting patient payments. This position is full-time. Employees are required to have the flexibility to work any of our 2-week rotation shift schedules during our normal business hours. It may be necessary, given the business need, to work occasional overtime. Our office is located at 725 American Ave, Waukesha, WI 53188. We offer 4 - 6 weeks of paid training. The hours of the training will be based on the schedule or will be discussed on your first day of employment. Primary Responsibilities: * Screens appropriate patients for possible healthcare coverage or financial assistance opportunities to determine eligibility, coverage levels and billing requirements * Counsels' patients as to financial responsibility while assessing suitability for in-house programs of Free Care, Discounted Care, and Payment Plans. Ensure all accounts are screened for linkage opportunities and appropriate actions are completed * Performs a daily check of all qualifying inpatients and assesses/offers financial assistance prior to discharge * Functions as the liaison with various departments for determining financial options and financial counseling for scheduled procedures and price-shopping * Records and prepares statistics for the outreach of financial assistance programs offered * Maximize revenue collections * Minimizes accounts receivable losses (bad debt) by use of workflows, technology, and tools provided * Maintains a safe environment, complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed * May perform other duties upon request You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 2+ years of previous customer service experience in a healthcare setting, accounting or related field * 1+ years of experience as a Financial Counselor * Intermediate level of proficiency with Microsoft Office Products * Ability to travel to other local sites as needed (25-30 mins travel time) * Ability to work the following rotating schedule, from 10:30am - 7:00pm (except Saturday of week 3) * Week One - Monday, Tuesday, Wednesday, Thursday & Friday * Week Two - Monday, Tuesday, Wednesday, Thursday & Friday * Week Three - Monday, Tuesday, Wednesday, Friday & Saturday (9:00am - 5:30pm) * Week Four - Monday, Tuesday, Wednesday, Thursday & Friday * Must be 18 years of age OR older Preferred Qualifications: * Associate's Degree in healthcare administration, finance, business, or a related field * 2+ years of customer service experience in a hospital setting * Actively supports patient-centered care with respect for the diversity of human experience and demonstrates integrity with the handling of sensitive financial information * Verbal and written aptitude for adequate communication with the public, providers, physician office staff, registration staff and other healthcare professionals * Knowledge of medical terminology * Experience with electronic medical records system Soft Skills: * Excellent customer service skills * Excellent written and verbal communication skills * Demonstrated ability to work in fast paced environments PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. Location: 725 American Ave, Waukesha, WI 53188 Primary Responsibilities: * Greets visitors and patients in person * Communicates by telephone or video conferencing, upholding excellent customer service * Handles confidential information appropriately by protecting and disclosing information to only those authorized * Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on - call schedules to ensure appropriate communication to ProHealth Care Physicians * Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible * Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed * Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily * Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed * Provides wayfinding instructions and assists with hospital information as requested * Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed * Understands and follows all Switchboard departmental processes implemented. * Answers incoming calls for the hospital and handles overhead codes in alignment with policy and procedures * May perform other duties upon request You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 1+ years of customer service experience in an office setting or professional work environment * Intermediate level of proficiency with Microsoft Office products * Ability to work an average of 28 hours/week, in the 11:00pm-7:00am shift (exact days vary depending on business need) * Ability to work every other weekend * Ability to work occasional holidays on a rotational basis * Access to reliable transportation and valid US driver's license * Must be 18 years of age OR older Preferred Qualifications: * 2+ years of customer service experience in a hospital setting * 2+ years of scheduling experience in a clinical setting * Experience in a medical office or emergency department * Knowledge of medical terminology * Experience with electronic medical records system PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

**Explore opportunities with Optum** , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind **Caring. Connecting. Growing together** . The **Case Manager RN** is responsible and accountable for coordination of patient services through an interdisciplinary process, which provides a clinical and psychosocial approach through the continuum of care. Through concurrent case management, patients will be assessed to determine appropriateness of admission, continued hospitalization, as well as appropriate level of care. Case Managers facilitate timely care delivery at the right time, in the right setting, by following CMS guidelines, escalation of operational barriers, and collaboration with all stakeholders. Discharge planning will begin at the time of (or prior to) admission, and reassessed ongoing throughout the course of hospitalization in partnership with the clinical team, the patient, and/or the patient's representative. Quality and Risk Management issues will also be monitored and reported as appropriate. **Locations:** You will be asked to support any of the following locations: Waukesha Memorial Hospital - 725 American Ave, Waukesha, WI Oconomowoc Memorial Hospital 791 Summit Ave. Oconomowoc WI 53066 Mukwonago Hospital 240 Maple Ave Mukwonago WI 53149 **Schedule:** As needed/Per Diem, required to work 1 weekend a month **Training:** We offer 2 weeks of paid training M-F standard business hours **Primary Responsibilities:** + Takes lead role in directing disposition of patients and utilization considerations + Assumes leadership role to facilitate interdisciplinary collaboration + Effectively problem-solves and actively pursues resolution + Directly communicates with staff, physicians, patients and families + Role models leadership behavior through courtesy, respect and efficiency + Coordinates patient care processes to achieve desired quality outcomes and identifies/controls inappropriate resource utilization + Facilitates patient and family education and promotes continuity of care to achieve optimal patient outcomes. Assures patient rights by offering a choice when appropriate + Reviews the patient plan of care with the multi-disciplinary team. Facilitates and participates in multi-disciplinary team care conferences for patients with complex problems. Communicates in the medical record and verbally with the team to coordinate interventions and facilitate continuity of care + Daily communication and collaboration with the patient care staff to provide continuous assessment, evaluation, and continuum planning to assure the patient receives the appropriate level of care at the appropriate time + Functions without direct supervision, utilizing time constructively and organizing assignments for maximum productivity. Arranges schedules to facilitate meetings with physicians for patient care rounds, team meetings and other opportunities to improve communication + Ability to effectively read, write, and speak, cognitively process and emotionally support performing other duties as assigned + Basic Microsoft Office Skills + All employees are expected to remain flexible to meet the needs of the hospital, which may include floating to other departments to assist as patient needs fluctuate + Must be able to functionally coordinate and discharge plan for all age groups, including but not limited to the unborn child through geriatric age groups + The CM will be responsible for integrating the assessment of the need for post-hospital services and determination of an appropriate discharge plan for complex cases + Educates patient/family as to options/choices within the level of care determined to be appropriate. Initiates and ensures completion of all necessary paperwork + Facilitates completion of orders as required prior to transfer of patient to the next level of care in a timely manner so discharge is not delayed + Continuum of Care planning will emphasize education and collaboration with physicians, family members, clinical social workers, nursing staff, therapists, and case managers from contracted payors when appropriate to determine discharge plan that will be of maximum benefit to the patient. Involve staff from the next level of care in the treatment plan as early as possible to promote continuity and collaboration + Develop care plans for patients who frequent the Emergency Department in partnership with the patient's physician, ED Provider, and community resources + Knowledge of all applicable federal and state regulations. Shows working knowledge of managed care and Medicare health plans and reimbursement related to post-acute services within the continuum of care + Reports all relevant information to the staff assuming responsibility in the next level of care + Responsible for communicating with the department director LOS and financial information, and issues that may affect the continuum of care process + Adheres to name badge/dress code compliance **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Associate's Degree (or higher) in Nursing + Current, unrestricted RN license in the state of employment + 3+ years of experience working in a hospital and inpatient medical/surgical unit + 3+ years of experience working with inpatient hospital case management + 3+ years of experience with/knowledge of community resources, policies and procedures + 3+ years of clinical experience with/knowledge of age groups, including but not limited to the unborn child through geriatric age group **Preferred Qualifications:** + Bachelor of Science + Case Management Certification + Must have strong analytical, critical thinking and organizational skills + Knowledge of Utilization Review, Medicare Requirements processes as well as State and Federal regulations pertaining to Utilization Review and Discharge Planning The salary range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED #RPOLinkedin

Explore opportunities with Star Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of **Caring. Connecting. Growing together.** As the Executive Director, you will serve as the Administrator of the entire home health provider and is responsible for the oversight of the day-to-day operations. This includes: coordinating and completing assigned projects to effectively support the immediate and long range objectives of the company; oversight of the eligibility of patients referred to home care services, planning for the services to be provided to patients and supervising their total home health care; implementing and maintaining administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; enhancing the profitability of the agency; and providing motivation and retention of a qualified staff and assure the quality of services delivered. This position also acts as a liaison with management staff and other departments throughout the company. **Primary Responsibilities:** + Coordinates and completes assigned projects to effectively support the immediate and long-range objectives of the company + Oversees the eligibility of patients referred to home care services, planning for the services to be provided to patients and supervising their total home health care + Implements and maintains administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations + Enhances the profitability of the agency; and providing motivation and retention of a qualified staff and assure the quality of services delivered You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Current and unrestricted Registered Nurse licensure with at least 1 year supervisory or administrative experience in a home healthcare or a related field + Current CPR certification + Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation **Preferred Qualifications:** + Home care experience + Ability to manage multiple tasks simultaneously + Able to work independently + Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. _\#LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind **Caring. Connecting. Growing together.** **Schedule:** This position has no scheduled hours **About the Facility:** Lake Behavioral Hospital provides a variety of behavioral health services including inpatient and partial hospitalization for adolescents ages 13-17, inpatient and intense outpatient programs for adults ages 18 and up, as well as inpatient services to older adults ages 55 and up. CPS Solutions, LLC has partnered with the hospital to manage the day to day operations of this pharmacy. This position is an employee of Optum Health **Primary Responsibilities:** + Assist in Pharmacy activities-preparing, dispensing and distributing medications + Maintaining patient records + Packaging and labeling of medication You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High school Diploma or GED + Recent experience in Hospital or retail setting + Proficient computer skills **Preferred Qualification:** + Pharmacy Technician license/Registration/Certification in good standing Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Hours: Monday-Friday between the hours of 6:45AM to 4:30PM Location: 717 W Moreland Blvd, Waukesha, WI 53188 Primary Responsibilities: * Verifies, re-verifies and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling systems. Verifies and updates demographic, insurance, and other patient information. Confirms, collects, and posts patient co-payments and other outstanding balances. Generates and tracks patient encounter forms. Reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate billing area * Maintains records and makes daily cash deposit as assigned * Receives and addresses patient-care related telephone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department/site * Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines * Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, rescheduling appointments, etc * Documents appropriate information in computer system. Prepare patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments * Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate action * Enter new referrals or ensure that existing referral numbers are linked in the system to ensure managed care requirements * Provides patient education regarding managed care plans and referral process. Answers patients' referral questions, concerns, etc. Provides patients with available options * Works collaboratively with primary care practices, patients and specialty practices to process outgoing referrals prior to scheduled visits. Follows up with practices that do not issue a referral or obtain referral on a timely basis * Completes and maintains patient schedules. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients. Communicate with patients regarding all information related to scheduled appointments * Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons * Maintains recall lists and communicates with patients as appropriate * May escort patients to examination rooms and chaperones patients as required. May process standard and non-standard business office administrative paperwork, such as purchase requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office to expedite timely action and alleviate, or report delays as appropriate * Provides guidance to departmental personnel in the medical office on administrative policies and procedures * Comply with health and safety requirements and with regulatory agencies such as DPH, etc * Comply with established departmental policies, procedures, and objectives * Enhance professional growth and development through educational programs, seminars, etc * Attends a variety of meetings, conferences, and seminars as required or directed * Regular, reliable and predictable attendance is required * Performs other similar and related duties as required or directed * Run reports as needed * Conduct training with new employees What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 2+ years of healthcare experience * 2+ years of scheduling experience in a medical setting * Must be 18 years of age OR older Preferred Qualifications: * EPIC experience * Additional specialized medical secretarial/medical office training preferred * Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc Soft Skills: * Superior customer service skills including the ability to multi-task and resolve patient concerns in a timely manner. Ability to think critically and exercise sound judgment * Excellent communication, interpersonal and organizational skills PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

**Internships at Optum.** If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. Optum, part of the UnitedHealth Group family of companies, is a leading health services and innovation company dedicated to helping make the health system work better for everyone. With more than 94,000 people collaborating worldwide, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care. Our internship opportunities provide a view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. Here, you'll work with some of the smartest people in the business on assignments that matter. Join us to start **Caring. Connecting. Growing together.** During this 10-week internship, you'll gain hands-on experience within a leading health system through the Market Performance Partnership (MPP) Internship Program. The program encompasses a variety of service areas within our Optum Insight (OI) Provider Market team. Interns in the 2026 cohort will be placed in one of eight hybrid-location sites based on business needs and geographic location: + Eden Prairie, Minnesota + Waukesha, Wisconsin + Owensboro, Kentucky + Boulder, Colorado + Walnut Creek, California + Portland, Maine + Bangor, Maine + Presque Isle, Maine During our 10-week internship program, you will gain meaningful work experience and exposure to the nation's leading health care company, while learning what a career at UnitedHealth Group will have in store for you. The goal of our internship is to put people first and stay true to our mission - helping people live healthier lives and helping the health system work better for everyone. ***This is a Full-Time summer internship position working 40 standard business working hours Monday-Friday from June 2, 2026 - August 7, 2026*** ****There will be no exception to any early or late date requests**** ****No early end date requests**** ***UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position*** **Primary Responsibilities:** The following are service areas where candidates may be placed. Please note that service area placement is dependent on business need and availability. While we will take your service area preference into consideration, it is not guaranteed. Interns will get the opportunity to work on various projects within their assigned service area that may include: + Inpatient Care Management + Revenue Cycle Management + Analytics + Information Technology + Account Services + Sustainability & Growth + Project Management + Health Informatics/Epic You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Currently pursuing a bachelor's degree in healthcare administration, Analytics, Information Technology, or Business related + Intermediate level of experience with productivity tools such as Microsoft Excel, Word and PowerPoint + Proven comfortability with public speaking and client-facing work + Proven solid problem-solving skills and ability to work independently or as part of a team + Proven eagerness to learn and adapt to new technologies and methodologies + Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered) **Preferred Qualification:** + Experience/knowledge of health care systems Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

At Labcorp, we advance science, technology and innovation and recognized as one of the most respected companies in the world. Our team is driven by an energizing purpose to improve health and improve lives. Here, you can play a role in bringing new scientific discoveries to life and make a difference in the lives of millions. Join us and discover your extraordinary potential. We have an excellent career opportunity for an experienced Study Director - Toxicology and Crop Protection and Chemical studies to join our dynamic team in Greenfield, IN! Relocation assistance available. This position is not eligible for visa sponsorship. Job Summary The Study Director serves as the scientific specialist for toxicology and crop protection and chemical studies, as described in the GLPs with overall responsibility for the technical conduct of a study as well as for the interpretation, analysis, documentation, and reporting of results in compliance with appropriate SOPs, GLPs, Home Office License requirements and regulatory agency guidelines. Essential Duties Plan, design, and lead a team to conduct complex studies to generate high quality scientific results on behalf of Labcorp clients and play a key role in developing new strategies, techniques, and instrumentation for new ventures and critical issues around specialty. Develop protocols for assigned studies and ensure that the protocol, including any changes, is approved and in compliance with the appropriate SOPs, GLPs, and regulatory agency guidelines. Monitor financial status of ongoing assigned studies. Monitor progress and status of assigned studies. Ensure all experimental data, including observations of unanticipated responses to the test system, are accurately recorded and verified. Direct analysis of data, preparation of reports, ensure compliance with protocol and regulatory requirements, and submit them to the client. Coordinate effort of the study team, including external study team affiliates, as applicable. Initiate client contact for new business development Lead and sponsor major client visits. Understand and consult with clients on regulatory issues and risk assessment considerations. Collaborate with client service, program management, and study direction to evaluate proposals around specialty, evaluate feasibility, and provide recommendations to clients. Facilitate or support client contact for new business development and assist in marketing and sales initiatives for the specialty toxicology program. Work with the Commercial Organization to develop new business lines and market them as needed. Peer review protocols and reports related to the specialty toxicology program, as well as other study types as necessary. Develop new technologies in area of expertise or enhance existing ones and assist in marketing new capabilities. Lead a scientific team to conduct complex and challenging feasibility/development studies. Provide a leadership role in troubleshooting and solving challenging technical problems. Assess client interest and technical feasibility of studies around specialty. Conduct special toxicology program review sessions with study teams and prepare presentations of toxicology information for other business units. Participate in and conduct scientific meetings and provide leadership in scientific organizations in the field of Toxicology. Author scientific papers, which are published in peer reviewed journals, and presented in scientific meetings. Lead scientific mentoring activities (e.g., training, study specific techniques, assisting with complex analytical work/problem solving, and presenting technique seminars). Contribute to long-range planning and technical policies of the department. May be a Home Office Project License holder. Qualifications: Study Director experience; Toxicology and Crop protection and Chemical (CPC) preferred. Maintains current regulatory awareness (domestic and foreign), in the field of toxicology, with knowledge of current regulatory requirements for drug development and project management. Highly skilled in performing scientific presentations and preparing scientific publications. Preferred Diplomate, ABT certification desirable. Recognized expertise in toxicology preferred. Education: PhD in toxicology or related subject, DVM or equivalent degree. Relevant study director experience may be substituted for education. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Compensation (USD): All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Why People choose to work at Labcorp: At Labcorp, it is our people that make us great - it is what our clients, our partners and, most importantly, what our employees say. Here, you will have the opportunity to collaborate with extraordinary people with diverse viewpoints. You will discover your own outstanding potential as we build an even stronger organization with industry leaders from early development to the clinic and beyond. We help our clients develop medicines that improve health and improve lives of their family and friends. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

New Grads Welcome - Full Training Provided Are you an experienced Clinical Lab Professional? Are you looking to embark on a new challenge in your career, or start your career in Clinical Lab Science? If so, LabCorp wants to speak with you about exciting opportunities to join our team at Elmbrook Memorial Hospital in Brookfield, WI. In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". Work Schedule: 3rd shift. Rotating Weekends/holidays Week 1: 10:00pm - 6:30am (3 days) Week 2: 10:00pm - 6:30am (2 days) Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Duties/Responsibilities: * Determine the acceptability of specimens for testing according to established criteria * Perform routine and complex technical procedures and functions according to departmental Standard Operating Procedures * Monitor, operate and troubleshoot instrumentation to ensure proper functionality * Demonstrate the ability to make technical decisions regarding testing and problem solving. * Prepare, test and evaluate new reagents or controls * Report accurate and timely test results in order to deliver quality patient care * Perform and document preventive maintenance and quality control procedures * Identify and replenish testing bench supplies as necessary * Assist with processing of specimens when needed * Maintain a safe work environment and wear appropriate personal protective equipment Requirements: * Bachelor's degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or a non-traditional Bachelor's degree that meets local regulatory (CLIA & State) requirements * Minimum 1 year of clinical laboratory testing experience is required OR an MLS degree * ASCP or AMT certification is preferred * Ability to work independently and within a team environment * Proficient with computers; Familiarity with laboratory information systems is a plus * High level of attention detail along with strong communication and organizational skills * Must be able to pass a standardized color vision screen * Flexibility to work overtime or other shifts depending on business needs If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! As a Float Phlebotomist, you will have the opportunity to quickly gain a vast amount of experience. You will be working with a variety of patients, team members, and clinics/locations. This unique role will allow you to develop your skills and set you up for opportunities and continuous growth within the organization. If you like variety, this role is perfect for you! **Pay Range: $15.22 - $24.50 per hour All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics Work Schedule: Monday - Friday, scheduled hours vary between 6:00am-8:00pm and Saturdays 8:00am-5:00pm Float Incentive: Additional $2.00/hr plus mileage reimbursement Work Location: Gurnee, Waukegan, Grayslake, Round Lake Beach, Lake Forest, Deerfield, North Chicago, and Zion, IL Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Maintain patient and specimen information logs Provide superior customer service to all patients Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required At least 2 years phlebotomy experience with all age patients Must have a Valid Driver's License and clean driving record with reliable transportation Must be at least 21 years' old Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Phlebotomist III Site Lead - Oconomowoc, WI, Monday to Friday, 5:30 AM to 2:00 PM, with rotational weekends Pay range: $22.10+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: * Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours * Best-in-class well-being programs * Annual, no-cost health assessment program Blueprint for Wellness * healthy MINDS mental health program * Vacation and Health/Flex Time * 6 Holidays plus 1 "MyDay" off * FinFit financial coaching and services * 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service * Employee stock purchase plan * Life and disability insurance, plus buy-up option * Flexible Spending Accounts * Annual incentive plans * Matching gifts program * Education assistance through MyQuest for Education * Career advancement opportunities * and so much more! Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR III - Site Lead draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III - Site Lead has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III - Site Lead will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and leads more than one PSR on site. The PSR III - Site Lead can provide coverage at multiple locations for multiple roles. The PSR III - Site Lead must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. The PSR III - Site Lead demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Must be able to step in for a PSR II and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients. They will also act as point of contact to staff on-site and provide regular input to the group lead or supervisor. The PSR III - Site Lead may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills. In addition, these practices require a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR III - Site Lead must be capable of handling multiple priorities in a high-volume setting. Responsibilities: * Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening, and insurance exams. * Administer oral solutions according to established training. * Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. * Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from req or pulling order from database; managing Standing Orders. * Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. * Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order. * Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. * Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. * Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. * Assist with compilation and submission of monthly statistics and data. * Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. * Complete training courses and keep up-to-date with the latest phlebotomy techniques. * Travel to Territory Manager meeting if held off-site or off normal shift. * Participate on special projects and teams. * Stay up-to-date on company communications and assist with the distribution of technical information to the work group. * Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP). * With appropriate training, act as a mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. * Assist with periodic inventory counts report shortages and problems to group leader or supervisor as they occur. * Assist with the preparation of schedules for the assigned workgroup or PSCs. * Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. * Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. * Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with Quest Diagnostics guidelines. * Ensure facilities are neat, clean and in good repair, take appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. * Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the group lead or supervisor. * Provide effective onboarding services to new clients. * Partner with Supervisor and Group Lead to assist the transition process setting up new offices for both PSCs and IOPs. * Must be able to step in for a PSR II and lead one or more PSR on site. Qualifications: Required Work Experience: * Five years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections. * Keyboard/data entry experience. * Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. * Must have reliable transportation, valid driver's license, and clean driving record, if applicable. * Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. Preferred Work Experience: * Medical training: medical assistant or paramedic training preferred. * Minimum 3 years in a Patient Service Center(PSC) / In-Office (IOP) environment preferred. * Customer service in a retail or service environment preferred Physical and Mental Requirements: * Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. * Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. * Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. * Position requires travel. * Extensive use of phone and PC. * Fine dexterity with hands/steadiness. * Talking. * Walking. * Balancing. * Bending/kneeling. * Pushing/pulling. * Reaching/twisting. Knowledge: * Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. * The position requires the ability to effectively communicate in English. Skills: * Ability to provide quality, error-free work in a fast-paced environment. * Ability to work independently with minimal on-site supervision. * Excellent phlebotomy skills to include pediatric and geriatric * Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. * Capable of handling multiple priorities in a high-volume setting. * Must be able to make decisions based on established procedures and exercise good judgment Education: * High School Diploma or Equivalent (Required) License/Certificate: * Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred) 47877 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.