Support Representative jobs at Laboratory Corporation of America Holdings - 10116 jobs

The HCHB Support Representative is responsible for handling software support calls and tickets initiated by Addus Home Health, Hospice, and Private Duty, and Personal Care branches. The role will also assist in training during acquisition integration projects as well as testing hot fixes and system upgrades HCHB releases. Must have recent Homecare Homebase Software experience. Schedule: Remote Role / Monday - Friday 8am to 5pm. >> We offer our team the best Medical, Dental and Vision Benefits Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Managing a service desk (ServiceNow) ticket queue which includes triaging incoming requests, managing escalations to Addus team members, building out new worker login profiles, device buildout, user errors, and assisting branches in clearing claims or preventing ineligible claims. Consult with HCHB's Customer Experience team as needed to provide solutions to HCHB errors. Submit and follow up on HCHB Support Tickets. Assist in project tasks related to new agency acquisitions. Communicate with branches via phone, email, and live chat in a timely fashion to identify and resolve reported issues. Identifying trending issues and providing thorough research and documentation of findings. Effectively provide consultation and education on the appropriate use of all products within the HCHB Suite. Ability to take assigned projects to successful completion. The role may also include training staff during HCHB rollouts, assisting in HCHB quarterly release testing, assist in audit reviews, and develop and conduct training programs to support team members on HCHB applications. Position Requirements & Competencies: High school diploma or GED equivalent, some college preferred. No less than 2 years of recent HCHB software experience. Excellent written and oral communication skills. Excellent customer service skills. Computer proficiency required: including intermediate level knowledge in Microsoft Suite. Ability to analyze and interpret situations to complete tasks or duties assigned. Detail oriented, strong organizational skills. Team players who are passionate about their work and will actively contribute to a positive and collaborative environment. Quick learners with strong problem solving and creative thinking abilities. Driven individuals who remain engaged in their own professional growth. Ability to Travel: Heavy travel (varies and may exceed 50%) is required during acquisition phases. Some travel may be required on weekends or evenings. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9930 to ************ #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

**SHIFT:** Your new hire training will take place Monday-Friday, 8:00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule. Shift bid schedule is based on business need. Must be open & flexible to work any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers + Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed + Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards + Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way + Explain our products and offerings to our customers to ensure compatible with customer conditions + Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process + Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:** You will work from home, full-time. _As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet._ **Internet requirements include the following:** Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are **_NOT_** acceptable. + _If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity._ Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming. Upload speed of (10Mbps - Recommended) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment **WHO WE ARE:** Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future. **Anticipated hourly range:** $15.75/hr. - $18.50/hr. **Bonus eligible:** NO **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/19/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

**Grow your career at Cedars-Sinai!** At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals-and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible-for yourself, and for others **What will you be doing in this role?** The Nutrition Care Representative (NCR) act as an ambassador and facilitator of patient food services on the patient care unit. Responsibilities include processing, validating, and interpreting physician diet prescriptions as conveyed by nursing personnel, collection and correction of patient menu selections in conformance with the physician's diet order, addressing and following up on concerns and issues related to patient satisfaction, and handling routine clerical, data entry, and nutrition care responsibilities on the unit. Collaborates with leadership staff to improve the quality of service and nutrition care service provided to patients. **Primary Duties and Responsibilities:** + Review and modify patient menus by adding, deleting or substituting food items in accordance with physician's and dietitian's orders and restrictions. + Obtain menu selection at the patient's bedside or over the phone assuring compliance to the physician's diet order and departmental guidelines for menu correction. + Explain menu modifications/substitutions to patients + Navigate patient to the menu system and services offered by the department. \#Jobs-Indeed **Qualifications** **Job Qualifications:** + High School Diploma/GED required. + Associate Degree/College Diploma or Bachelors Degree in Nutrition preferred + At least one (1) year of customer service in an acute care hospital as a Diet Clerk/Aide preferred + Excellent customer service and communication skills. + Computer proficiency is a requirement. **Req ID** : 14358 **Working Title** : Nutrition Care Representative (Diet Clerk) - Per Diem **Department** : Clinical Nutrition **Business Entity** : Cedars-Sinai Medical Center **Job Category** : Patient Services **Job Specialty** : Food Services **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 10 hour **Base Pay** : $24.00 - $24.49 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

Grow your career at Cedars-Sinai! At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals-and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible-for yourself, and for others What will you be doing in this role? The Nutrition Care Representative (NCR) act as an ambassador and facilitator of patient food services on the patient care unit. Responsibilities include processing, validating, and interpreting physician diet prescriptions as conveyed by nursing personnel, collection and correction of patient menu selections in conformance with the physician's diet order, addressing and following up on concerns and issues related to patient satisfaction, and handling routine clerical, data entry, and nutrition care responsibilities on the unit. Collaborates with leadership staff to improve the quality of service and nutrition care service provided to patients. Primary Duties and Responsibilities: Review and modify patient menus by adding, deleting or substituting food items in accordance with physician's and dietitian's orders and restrictions. Obtain menu selection at the patient's bedside or over the phone assuring compliance to the physician's diet order and departmental guidelines for menu correction. Explain menu modifications/substitutions to patients Navigate patient to the menu system and services offered by the department. #Jobs-Indeed Qualifications Job Qualifications: High School Diploma/GED required. Associate Degree/College Diploma or Bachelors Degree in Nutrition preferred At least one (1) year of customer service in an acute care hospital as a Diet Clerk/Aide preferred Excellent customer service and communication skills. Computer proficiency is a requirement. Req ID : 14358 Working Title : Nutrition Care Representative (Diet Clerk) - Per Diem Department : Clinical Nutrition Business Entity : Cedars-Sinai Medical Center Job Category : Patient Services Job Specialty : Food Services Overtime Status : NONEXEMPT Primary Shift : Day Shift Duration : 10 hour Base Pay : $24.00 - $24.49

Under general supervision the Patient Hospitality Service Representative is responsible to transport, operate and maintain the Retherm (thermal trays) cart and its companion cart, provide individualized meal service to every patient, assemble patient meal trays following diet orders ensuring diet accuracy. Consult with nursing staff to maintain accurate patient information. Collect patient meal trays. Follow established sanitation procedures for cleaning the Retherm Cart, companion cart, serving utensils, trays, dishes and miscellaneous items used on the cart. Maintain and deliver nourishment supplies as ordered to patient floor units. Follow established guidelines for food items in patient units. Record food, refrigerator and freezer temperatures daily to ensure food safety. Position: Food and Nutrition Rep Department: Food & Nutritional Services Schedule: Per Diem, Day/Eve and Rotating Weekends and Holidays ESSENTIAL RESPONSIBILITIES / DUTIES: This position involves working independently. The individual must possess pride of ownership for the cart and the service that he/she provides to the patients, ensuring patient meal satisfaction is met. He/she must be self-motivated and self-directed and work well alone or in a group setting. He/she must be able and willing to perform multiple task assignments. He/she will occasionally be requested to mentor and train new employees. Duties include: * Assemble meal service cart and its companion cart with all food items and condiments to match menu and diet orders. * Adhere to safe food handling practices while maintaining food's proper temperatures. * Program and operate cart to refrigerate, heat and hold temperatures of food. Notify supervisor of malfunctioning of equipment upon observance. * Transport meal cart and its companion cart without assistance to designated patient unit within scheduled time. Avoid unnecessary damage to cart, it's equipment, the building's walls, elevators and doorways. * Consult with nursing staff about any changes to patients that may affect meal service. Obtain all necessary information in writing by a nurse or physician. Refer complaints or problems to Patient Services Manager or Dietary Supervisor. * Prepare cart food items for service. Match correct measure serving utensils to appropriate menu items. Record hot and cold food temperatures at the start and the end of meal service for every meal. * Greet patients and communicate menu choices appropriate to their specific diet orders. Demonstrate knowledge of food being served, such as recipes and food identification. Refer to dietician when medical questions arise in patient's diets. Seek out an interpreter to aid in patient's menu selection process. * Assemble meal trays according to patient's choices and diet order. Arrange food neatly and attractively on each plate and tray. Deliver meal trays. Ensure patients are satisfied with menu choices and service before exiting the room. Collect meal trays; discard food waste and disposable dinnerware and plasticware. Clean and sanitize carts, trays, china, flatware, serving utensils and beverage urns. Reset cart completely for the next meal service. * Conduct at least one Patient Satisfaction Survey per scheduled shift. Visit patients to discuss dietary issues such as quality of meal service, diet preferences and comments. Record answers and forward completed surveys to Patient Services Manager. * Provide clerical support services. Answer telephone in courteous manner, identifying self and department at all times. Record and keep accurate patient data in the Diet Office and Dispatch logs. Ensure delivery of food items to patients within thirty minutes of initial request. Is adept at typing and possesses computer skills and knowledge. Enter, update and maintain accurate patient diet information using Computrition software. * Deliver nourishments and floor stock to patient units. Maintain established par levels. Rotate stock and follow policy regarding expired food items. Record patient unit's refrigerator and freezer temperatures daily. Maintain a clean and orderly area where supplies are stored on each unit. * Prepare special infant and adult formulas, shakes and tube feedings using a commercial blender. Follow written recipes and instructions as directed. Maintain equipment, tools and the formula room are kept clean and sterile. Assist with the orientation of new staff members by demonstrating basic duties of the job and provide on the job training as needed. * Observe all of BMC's behavioral standards. Report to work clean and neat in appearance, in authorized uniform attire for all scheduled shifts. * Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals. * Follow established hospital infection control and safety procedures. Follow established HACCP guidelines for food safety. * Fulfill all mandatory hospital, state and regulatory employment requirements. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: * High school diploma or GED is preferred. EXPERIENCE: * Preferred: minimum of two years' experience in food service /customer service environment. * Patient feeding experience with all age groups and diet experience preferred. KNOWLEDGE AND SKILLS: * Must possess knowledge of basic principles of nutrition, diets, recipes, food preparation and service. * Must be able to read, write and communicate fluently in English. * Ability to interact and communicate with patients, medical staff, dietary staff, and able to follow accurately diet orders. * Must demonstrate effective interpersonal and communication skills with a background in customer or patient service. * Must be able to follow the standards of federal, state and local regulatory agencies and JCAHO requirements for sanitation, food preparation and handling. * Must be able to lift up to 40lbs and transport the meal cart to unit floors for meal service without assistance. * Must have sufficient dexterity to handle food and equipment efficiently and safely. * Position requires incumbent to walk and stand 95% of the time while engaged in job routine activities. * Incumbents must satisfy the Fit Test Requirements for using the N95 Respirator Mask. Compensation Range: $18.58- $22.20 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired

Benefits and Salary: The salary is $40,000 per year At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for childbirth, adoption, and foster care 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care Qualifications: A Bachelor's or Master's degree in social work, psychology, nursing, or related human services field. LSW licensure preferred. Experience working with children, adolescents, and their families. Sensitivity in relating to persons of varying backgrounds and demonstrate ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities. Must have and maintain a valid driver's license and driving record that meets the underwriting criteria of the Agency's insurance company. Agency Summary: Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs. Check out on Vimeo! Position Summary: The Therapeutic Behavioral Service (TBS) Specialist, under the administrative/clinical supervision of the Clinical Director of Clinical Services, provides Therapeutic Behavioral Services to clients, their families, and/or significant others as needed. He or she works with clients in residential and community settings, and works to provide support - including education and consultation - for parents and/or caregivers, case coordination, and symptom management and monitoring. The TBS Specialist is expected to meet the program's productivity target for billable service each week. Services take place in the office, the home, and the community. Responsibilities Include: Accept assignment of cases from the supervisor to provide Therapeutic Behavioral Services for clients, their families, and/or significant others as needed Accept case assignments - stepping down from a higher level of care - from the clinical supervisor and jointly develop tasks and interventions that implement treatment goals. Provide services to each client in accordance with medical necessity and as outlined in the client's treatment plan. Recognize the significance of the parent and/or caregiver in the client's life and demonstrate the skills to engage the client, primary family, and other supportive adults in the treatment planning process. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner. Powered by JazzHR

A prominent pediatric healthcare provider in Washington is looking for a Family Services Associate to assist patients and families with issues related to illness and facilitate resource access. Responsibilities include coordinating care among medical teams, conducting screening interviews, and ensuring follow-up support. Candidates must hold a Bachelor's degree and ideally have experience in crisis situations. Bilingual abilities are preferred. This position offers a full-time work schedule with a competitive salary range of approximately $44,782.40 - $74,630.40. #J-18808-Ljbffr

A prominent pediatric healthcare provider in Washington is looking for a Family Services Associate to assist patients and families with issues related to illness and facilitate resource access. Responsibilities include coordinating care among medical teams, conducting screening interviews, and ensuring follow-up support. Candidates must hold a Bachelor's degree and ideally have experience in crisis situations. Bilingual abilities are preferred. This position offers a full-time work schedule with a competitive salary range of approximately $44,782.40 - $74,630.40. #J-18808-Ljbffr

Are you looking for a Care Professional position in the Milford-Fairfield area? If Yes! Your Search STOPS HERE COME JOIN ALWAYS BEST CARE TEAM OF CARE PROFESSIONALS! Always Best Care Senior Serviceshas helped families with non-medical in-home care and assisted living placement services. Our Caregivers possess the virtues of compassion, care, dependability, professionalism, honesty, flexibility, problem-solving, a positive attitude, and love. What We Offer? Per Diem, Part Time- and Full-time opportunities Flexible Schedules Competitive Pay Referral Bonuses Earn Rewards $$$$ with our new rewards program! * Our Caregivers assist with personal care, companionship, light housekeeping, and possible transportation * Requirements: Caregiving experience required CNA/HHA/PCA certification & 2+ years' home care experience preferred High School Diploma/GED Clean background check & great communication skills Apply today and become part of a team that truly values and supports you!

Back to Search Results Nutrition Care Representative/ Cook -Atrium Health Concord PT Concord, NC, United States Shift: Various Job Type: Regular Share: mail

A prominent healthcare system in Fort Myers is seeking an Advanced Practice Provider for their Neurosurgery practice. This full-time position involves both outpatient and inpatient care, assisting in surgeries, and working in a supportive environment with a focus on trauma neurosurgery. Candidates should have a strong background in neuroanatomy and surgical procedures. Enjoy generous benefits including paid time off, relocation package, and CME funding. #J-18808-Ljbffr

Department: 11903 Atrium Health Cabarrus - Food and Nutrition Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Varies Pay Range $18.85 - $28.30 Summary Ensures patients are served appropriate meals in accordance with the physician diet order. May be assigned as a host or hostess to explain patient meal service to patients. Works in the dishroom performing duties in cleaning and ensuring sanitation and safety of the department. Job Description Essential Functions * Transports and serves meals to patients on nursing units. * Assembles patient trays in the kitchen according to the physician diet order and patient meal selections. * Answers the telephone in the call center and enters the patient meal selections into the diet office software. * Works in the dishroom washing pots and utilizing the dish machine to wash patient and cafeteria dishes. * Delivers supplies to nursing units or other departments. Physical Requirements Must be able to lift a maximum of 35 pounds with frequent lifting and carrying up to 25 pounds. Pushing 350 pounds on carts up and down ramps. Repetitive motions such as turning, bending, lifting, pushing, pulling and twisting. Requires standing and walking for extensive periods of time. Education, Experience and Certifications High School Diploma or GED preferred. Must have basic math skills. Must be trainable on the diet office software and hospital information system. Must be able to use the printer, telephone, copier and calculator. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Department Culinary Operations Reports to Culinary Operations Director Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal/county regulations and guidelines. Treats all villagers with dignity and respect as well as promote and protect all villagers' rights. Follows all established infection control policies and procedures. Required Qualifications Must have 2 years' experience with Long Term Care Facilities. Must obtain Serve Safe Certification within 90 days of hire and a thorough knowledge of Therapeutic Diets. Must be able to communicate with medical and nursing staff and other departments professionally, efficiently, and effectively. Must become proficient with Point Click Care and Point Click Care Nutrition Management. Ability to cook, prepare and serve a variety of foods according to written or oral instructions. Ability to communicate with and instruct Villagers and work groups. Must be at least 18 years of age, to operate Annandale Vehicles/Golf Carts, employee must have a valid Class C Georgia Driver's License with 3 years driving experience, proof of vehicle insurance, and meet company policy regarding MVR requirements. Must meet state requirements regarding a GBI and FBI criminal history record check which requires fingerprinting. Must undergo and pass a drug screening and screening for Tuberculosis. Major Duties and Responsibilities Prepare and serve nutritious meals on schedule to meet dietary needs of the Villager. Portion food according to standard procedure and dietary requirements of the Villagers. Maintain clean and orderly work area, storerooms, coolers, and cafeteria, including sweeping and mopping. Consistently follow quality assurance programs to meet health, sanitation, and licensing requirements. Assists with proper storage of foods packaged and cooked. Assists in the supervision and training of Villagers in the kitchen. Observes and adheres to county and state health and sanitation standards. Prepares and serves nutritious meals on schedule to meet the dietary needs of the Villagers at D. Scott Hudgens. Transports and serves food at D. Scott Hudgens as instructed by dietitian. Attends all required and assigned training and meetings. Performs other duties that may be necessary in the best interest of Annandale at Suwanee, Inc. to meet the personal service and care needs of the facility residents. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Personal Skills and Traits Desired/ Physical Requirements Ability to read, write and speak English; add, subtract and utilize measuring devices. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. While performing the duties of this job, the employee is regularly required to use hands; use fingers; handle or feel; reach with hands and arms; talk; and hear. The employee frequently is required to sit, stand, and walk; climb or balance; stoop, kneel, crouch, bend, or crawl. Employee is required to lift up to 25 pounds and/or move up to 75 pounds (with assistance). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee is required to transport (drive) and assist Villagers in and out of vehicles. Employee is required to perform CPR/First Aid. F/T 12 hour shifts 6am-6:15pm (Tues, Thurs & Fri) Every other weekend (Sat & Sun)

The rendering of accurate third party billings to organizations responsible for payment of medical services. Responsibilities • Bill all inpatient and outpatient accounts assigned by the Unit Billing Supervisor. • Collect and make payment arrangements when applicable for all accounts assigned within ninety (90) days after first notice of delinquency. • Responsible for all refunding on any over payments made by third parties or individuals within assigned area or responsibility. • Substantiate and dispose of all unapplied activity payments in assigned area of responsibility. • Handle all patient and third party inquiries regarding the status of any account within assigned area responsibility. Knowledge, Skills & Abilities 1. Maintain and document all applicable required education.2. Demonstrate positive customer service and co-worker relations.3. Comply with the company's attendance policy.4. Participate in the continuous, quality improvement activities of the department and institution.5. Perform work in a cost effective manner.6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.7. Perform work in alignment with the overall mission and strategic plan of the organization.8. Follow organizational and departmental policies and procedures, as applicable.9. Perform related duties as assigned. Education • High School Diploma or GED (Required) Experience: None Credentials • No Certification, Competency or License Required Work Schedule: Days Location: General Hospital Location of Job: US:WV:Charleston

At Bowen Health, our mission is to strengthen our communities and to improve the health and well-being of those we are privileged to serve. We believe in providing a safe and supportive environment where our patients can embrace health and healing while they build a brighter future. If you're passionate about mental health and want to be part of a caring team, this opportunity is for you! About Transitional Living: At our Transitional Living Facilities, we're dedicated to providing intensive care to adult individuals with Serious Mental Illnesses (SMIs). Behavioral support specialists provide supervision and assisted care to an adult population with SMIs in a 24-hour setting to foster skill building and increased independence. This requires a specialized skill set including empathy, patience, self-care, and resilience. The position may include meal preparation, transporting patients to services, and providing a safe environment for patients. The position schedule varies and is determined by the administrative supervisor. Why Choose Bowen: Diversity & Inclusion: At Bowen, diversity and inclusion are not just buzzwords; they are at the core of who we are. We are committed to providing equal opportunities to all candidates and employees, regardless of their race, ethnicity, gender, age, religion, sexual orientation, disability, or background. We actively seek to build a team that reflects the rich tapestry of the world we live in. We value diverse perspectives and believe embracing differences strengthens our organization, making us more innovative, adaptable, and resilient. Community Impact: Each person's healing is essential for the health of our community. As a Behavioral Support Specialist at Bowen Center, you will support patients with a high level of need in building the essential skills required to improve and reclaim their lives. Integrated Healthcare Model: Be part of our integrated approach to healthcare, where we treat the whole person to ensure holistic wellness. Essential Skills: Passion for Service: You bring a positive attitude and strong customer service skills to every interaction. Team Player: You excel at working collaboratively while also having the ability to take initiative when needed. Organization and Adaptability: You're highly organized, thrive in a fast-paced environment, and can adapt to stressful and changing situations. Technical Skills: You have a solid foundation in computer skills, which will be essential for documenting services provided in this role. Empathy and Patience: You are patient, nonjudgmental, and emotionally mature, ensuring that you provide the best care for our patients. Self-Care: You are able to take care of yourself in order to provide the highest quality of services to our patients. Responsibilities: Case Management: Providing case management and skill-building services to patients. Documentation: Writing detailed, collaborative, and timely notes to document patient services in their medical record. Daily Support: Assisting patients with identified daily needs, including meal preparation, nutritional guidance, and food safety. Patient Transportation: Safely transporting patients to their designated destinations. Safety: Ensuring patient safety and utilizing approved de-escalation techniques when needed. Qualifications: Education & Experience: Associate degree or 60 undergraduate credit hours or High school diploma or GED accepted with a minimum of 5 years of prior experience, or Emergency Medical Technician (EMT), Qualified Medication Aide (QMA), Certified Nursing Assistant (CNA), or Certified Health Worker (CHW) certification. Valid driver's license and active liability insurance. Satisfactory results from a criminal background check. Must be a minimum 21 years of age. If you're ready to make a meaningful difference in the lives of those in need and meet our qualifications, we encourage you to apply today! Join us in our mission to create a brighter future for individuals on their total health journey. As an agency that works with a vulnerable demographic of individuals, we require extensive pre-employment background checks that aide in fulfilling our mission to protect our patients, keeping them safe from abuse and harm, by hiring quality and trustworthy staff. ->As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency - we require all individuals who join Team Bowen to receive a flu shot and TB test to further protect our staff and the patients we serve. There are options for exemption applications, but approval is not always guaranteed. We are committed to fostering an inclusive workplace that champions diversity and ensures fairness for all. Our policy ensures that every employee and applicant is provided with equal employment opportunities, free from discrimination and harassment. We stand firm against bias based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This commitment extends across all facets of employment, encompassing recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Join Our Team as a Daily Living Support Specialist Flexible Hours! Do you love helping people? Do you love working with youth and families? Are you compassionate, reliable and have great communication skills? Are you honest, trustworthy, patient and a good role model? If you answered yes to the above, we would love to hear from you! We are looking for a Daily Living Support Specialist in Eau Claire, WI caring for two brothers and assisting their Mom! Benefits: You will be working for a family that is very appreciative of what you do! You would be helping a family live their best life! Hours/Desired Schedule: • 4 hours a week to start • Flexible scheduling • Midafternoons on Thursday and Friday afternoons Location: • In the members home Pay: $17.60 Tasks • Feeding Tube • Lifting/ transferring • Assisting with exercises • Helping with wheelchairs • Organization help • Dressing help in the future Children Like • Disney movies • Tv & Tablet • Nintendo plushies • Dogman or cat kid books • Legos, needs assistance with those • Minecraft/Roblox • Pokémon cards Preferred Qualifications: • Ability to lift 60/70 pounds • Understanding of rare genetic neurodegenerative conditions Requirements*: • Willing to undergo a caregiver background check prior to hire • Valid driver's license and reliable transportation Please contact if you are interested in learning more! *Must be able to successfully pass a background check before being hired. If hired, Consumer Direct Care Network (CDCN) will not be your legal employer on record. If hired by a Member or their Managing Party, your legal employer on record would be the Member. CDCN's role is to assist the Member or Managing Party in recruiting a Direct Care Worker. The Member or Managing Party has the sole authority to hire or dismiss any potential Direct Care Worker.

located in Cincinnati, OH. Labcorp is seeking a Customer Service Support Representative to join our team in Cincinnati, OH. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. Work Schedule: Monday - Friday 9:00am - 5:30pm. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Job Responsibilities Act a liaison between Labcorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting Labcorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance Requirements High School Diploma or GED equivalent required Associate's degree or higher is preferred Previous experience in a customer service role Experience working in a contact center/call center environment is preferred Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Bilingual in English and Spanish highly desirable If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.