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Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.Education
Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.
Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.Work Experience in a Related Occupation
Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.
Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.Important Qualities
Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.
Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.
Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.
Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.
Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.
Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.Licenses, Certifications, and Registrations
All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.
A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.
Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.Advancement
Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.
Average Length of Employment
Top Careers Before Laboratory Director
Top Careers After Laboratory Director
Hispanic or Latino9.2%
Black or African American0.6%
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University of Phoenix15.7%
University of Washington6.3%
Texas A&M University5.7%
University of Kentucky5.7%
Georgia State University5.0%
University of Florida5.0%
Johns Hopkins University5.0%
University of North Carolina at Chapel Hill5.0%
Michigan State University4.4%
Arizona State University4.4%
University of North Texas3.8%
Texas Tech University3.8%
Florida State University3.8%
Northern Arizona University3.8%
University of Houston3.8%
University of Arkansas, Fayetteville3.8%
University of West Florida3.8%
Indiana University Bloomington3.8%
University of Alabama3.1%
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|Job Title||Company||Location||Start Date||Salary|
|Head of Bioinformatics and Laboratory Director||Signal Genetics LLC||New York, NY||Jun 17, 2013||$250,000|
|Associate Laboratory Director||Ut-Battelle, LLC (Oak Ridge National Laboratory)||Oak Ridge, TN||Jan 29, 2014||$221,492|
|Laboratory Director of The Embryology and Andrology LAB.||Dartmouth-Hitchcock Clinic||Lebanon, NH||Apr 26, 2016||$206,000|
|Deputy Associate Laboratory Director||Ut-Battelle, LLC (Oak Ridge National Laboratory)||Oak Ridge, TN||Apr 18, 2011||$200,004|
|Laboratory Director||Concentric Advisors Texas, LLC||Lubbock, TX||Jan 10, 2016||$200,000|
|Director of Laboratories||Genesis Fertility and Reproductive Medicine, P.C.||New York, NY||Aug 12, 2016||$200,000|
|Laboratory Director||Premier Medical, Inc.||Fountain Inn, SC||May 01, 2015||$190,000|
|Director Media Lab||Say Media, Inc.||San Francisco, CA||Aug 28, 2012||$156,354 -
|Director of Laboratory||Methodist Health System||Dallas, TX||Jun 20, 2013||$150,222|
|Director Transplant Immunology Laboratory||Piedmont Hospital, Inc.||Atlanta, GA||Jan 04, 2012||$150,000 -
|DIR, Near-Infrared Spectroscopy & Angiographic Core Lab||Medstar Health Research Institute||Washington, DC||Aug 24, 2015||$150,000|
|Lab Director||Montana Children's Hospital||Helena, MT||Sep 05, 2015||$110,490|
|Lab Director||Montana Children's Home & Hospital, Inc.||Helena, MT||Sep 04, 2012||$110,490|
|Director, Standards and Calibration Laboratory||Phenix Technologies, Inc.||Accident, MD||Sep 20, 2013||$105,000 -
|ANI Anatomical Lab Director||St. Vincent Medical Group||Little Rock, AR||Oct 01, 2013||$100,000|
|Laboratory Director||The Methodist Hospital Research Institute||Houston, TX||Jan 07, 2013||$100,000|
|Chemical Laboratory Director||Premier Foam Inc.||Newnan, GA||Oct 01, 2011||$100,000|
|Chemical Laboratory Director||Premier Foam Inc.||Newnan, GA||Sep 30, 2014||$100,000|
|Laboratory Director||The Methodist Hospital Research Institute||Houston, TX||Jul 01, 2013||$100,000|
|Laboratory Director||Aemtek, Inc.||Fremont, CA||Sep 08, 2015||$81,000|
|Associate Laboratory Director||Millennium Health LLC||San Diego, CA||Dec 16, 2014||$80,683 -
|Associate Laboratory Director||Millennium Health LLC||San Diego, CA||Nov 04, 2014||$80,683 -
|Clinical Laboratory Director||Florida Department of Health||Jacksonville, FL||Feb 01, 2013||$80,000|
|Microbiologists/Assistant Laboratory Director||Florida Department of Health, Laboratory Services||Jacksonville, FL||Jun 12, 2012||$80,000|
|Assistant Laboratory Director||Florida Department of Health||Jacksonville, FL||Mar 16, 2012||$80,000|
|Sleep Lab Director||North Sunflower County Hospital||Ruleville, MS||Oct 03, 2011||$79,306|
|Sleep Lab Director||North Sunflower Medical Center||Ruleville, MS||Oct 10, 2011||$79,306|
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