Sit back and relax while we apply to 100s of jobs for you - $25
Color Match Lab Manager
Nucoat North America, LLC
Laboratory manager job in Columbus, OH
Job Title: Color Match Lab Manager
Company: Nucoat North America, LLC
Schedule: Full-Time, Monday-Friday, 8am-5pm
Travel Required: No
Nucoat North America, LLC is seeking a strategic and hands-on Color Match Lab Manager to lead our color formulation, quality assurance, and sample development operations. In this leadership role, you will oversee daily lab activities, guide the color matching team, and ensure that all products meet or exceed quality expectations for the window and door coatings market. You will work closely with cross-functional partners, drive process improvements, and uphold Nucoat's commitment to precision and consistency.
Key Responsibilities
Leadership & Team Management
Supervise and develop color lab personnel through coaching, training, and performance management.
Coordinate daily workflows to meet production, R&D, and customer-driven priorities.
Maintain a strong culture of safety, quality, and operational excellence within the lab.
Color Formulation & Technical Oversight
Direct the development of accurate, repeatable color formulas for customers and production operations.
Review and approve batch formulas, sample matches, and adjustments completed by lab staff.
Lead complex color-matching projects and mentor team members on advanced techniques.
Process Improvement & Quality Assurance
Establish, refine, and maintain color-matching procedures, documentation, and lab protocols.
Analyze results, validate outcomes, and ensure alignment with specifications and customer expectations.
Drive corrective actions and continuous improvement initiatives to enhance accuracy, efficiency, and consistency.
Technology & Equipment Management
Oversee the use of color match software and automated tinting systems to ensure optimal performance.
Manage conversion of manual formulas into automated platforms and maintain formula databases.
Ensure laboratory equipment is properly calibrated, maintained, and in good working order.
Cross-Functional Collaboration & Customer Support
Partner with production, sales, quality, and customer service teams to resolve color-related issues quickly and effectively.
Provide technical support to customer service and engage directly with customers when needed.
Present results, participate in evaluations, and offer informed recommendations in both formal and informal settings.
Qualifications
High school diploma or equivalent required; additional technical education preferred.
Prior experience in a coatings lab or color-matching environment required.
Demonstrated leadership experience in a lab or production setting.
Strong mathematical, analytical, and problem-solving skills.
Excellent communication, organization, and interpersonal abilities.
What We Offer
A collaborative and innovative work environment.
Opportunities for professional development and leadership growth.
Competitive salary and comprehensive benefits package.
$53k-84k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Quality Manager - Automotive
Plastic Executive Recruiters
Laboratory manager job in Columbus, OH
AUTOMOTIVE QUALITY MANAGER
This role leads the quality function for a Tier 1 automotive manufacturing operation, with responsibility spanning injection molding, secondary processes, assembly, and end-of-line testing. The Quality Manager owns plant-wide quality performance, customer-facing quality issues, and the continuous improvement systems that support long-term operational stability.
KEY RESPONSIBILITIES
Lead and develop a multi-shift Quality organization, including quality engineers, team leaders, and technicians
Drive plant-wide quality improvement initiatives across injection molding, secondary operations, assembly, and testing processes
Establish, maintain, and improve quality systems aligned with automotive customer and certification requirements
Own customer quality performance including complaints, audits, safe launches, and corrective actions
Lead supplier quality improvement activities including audits, performance reviews, and corrective action follow-up
Implement and maintain structured continuous improvement programs such as layered process audits, 6S, and critical process tracking
Develop and manage quality documentation including SOPs, control plans, PFMEAs, inspection standards, and work instructions
Train and develop the quality team in structured problem-solving and continuous improvement methodologies, including Six Sigma
Track quality metrics, identify trends, and lead countermeasure development through cross-functional collaboration
Communicate quality performance, risks, and improvement plans to plant leadership and senior management
REQUIREMENTS
Bachelor's degree in Engineering or related technical field, or equivalent experience
8+ years of quality experience in an automotive manufacturing environment
2+ years of leadership experience managing quality teams
Strong working knowledge of automotive quality systems, customer requirements, and audit processes
Experience leading corrective actions, supplier quality initiatives, and new program launches
Background in continuous improvement methodologies such as Six Sigma or similar structured approaches
Proficiency with Microsoft Office tools and quality reporting systems
Confident communicator who can advocate for the plant when working with customers and suppliers
BENEFITS
Relocation assistance available
Comprehensive benefits package including medical, dental, vision, life insurance, 401(k) match, and tuition assistance
This is an onsite leadership role within a fast-paced automotive manufacturing environment.
Visa sponsorship is not available.
Explore more opportunities at **************************
$67k-104k yearly est. 1d ago
Western US Regional Quality Manager
E2 Optics 4.1
Remote laboratory manager job
Why E2 Optics?
🔌Join E2 Optics as an Western US Regional Quality Manager!🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.
At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win.
If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next.
What You'll Do
Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures.
Promotes company Core Values to foster and safeguard family-centric culture.
In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account.
Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US.
Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices.
Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency.
Determines corrective or preventative measures where indicated and verifies measures have been implemented.
Communicates the expectations, goals, standards, and metrics used to measure progress.
Attends and supports required Quality Management meetings will all levels of both internal and external parties.
Develops, follows-up and verifies completion of action items based off KPI's.
Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements.
Manages Quality training needs in accordance with both E2 Optics and customer guidelines.
Provides technical and regulatory compliance expertise and support throughout the US operations under this description.
Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications.
Reviews, compiles and submits Quality Management reports required by strategic account operation under this description.
Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations.
Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations.
Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems.
Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards.
Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations.
Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions.
Support ongoing workforce development, leadership training, and career pathing for technical roles.
Support onboarding and certification programs for new hires, including BICSI and client-specific requirements.
Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level
Establish and monitor KPIs and metrics for quality performance and training effectiveness.
Champion a culture of accountability, safety, and continuous learning across the organization.
Lead, mentor and support QA/QC and technical training teams across multiple locations.
Travel: The individual in this role should be able and willing to travel as required by E2 Optics.
What We Are Looking For
Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field.
5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree.
BICSI RCDD, PMP, or equivalent certifications preferred.
Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources.
Law and Government: knowledge of laws, legal codes, government regulations, and requirements.
Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters.
Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project.
5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries.
Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices.
Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices.
Proven ability to build and scale quality programs in high-growth and field-based environments.
What We Offer
Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays
Work Environment and Physical Demands
The standard work environment for this position includes both indoor business office settings and construction environments. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must also regularly carry and climb ladders up to 20 feet. The employee must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies), if required. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Disclaimer
The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
$74k-109k yearly est. Auto-Apply 13d ago
Manager - FIB Lab Operations
Applied Materials 4.5
Remote laboratory manager job
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$147,000.00 - $202,500.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
Manage FIB engineers and technicians in utilizing FIB techniques for semiconductor characterization, create new FIB methods on advanced semiconductor applications from logic devices, memory technologies to power semiconductors, front end to back end
Manage, lead, and execute metrology engineering initiatives by applying advanced characterization expertise, ensuring all project outcomes are delivered in alignment with Applied Problem Solving methodology.
Lead lab operations management including tracking and analyzing key operational metrics, identifying and implementing new metrics to drive lab performance, strategizing and executing workflow improvements, providing solutions to enhance lab efficiency and effectiveness
Develop and implement new technology and analytical instrumentation to enhance lab capabilities and performance, while maintaining hands-on engagement on tools to create and validate new methods for complex sample types, support team training, and establish structured training programs to continuously develop technical skills across the team
Interact with key customers and BU partners to resolve significantly complex metrology issues across all product lines
Manage escalations by proactively addressing urgent issues, being flexible to business demands, and supporting cross functional teams across different shifts outside regular business hours
Communicate effectively across teams and stakeholders by creating and delivering clear, impactful presentations, sharing technical review and project updates, lead discussions to align on goal and execution
Generate internal and external documentation for techniques, lab protocol and procedures
Ensure lab operations meet all safety and IP standards by conducting regular audit, risk assessments and maintaining compliance documentations
Functional Knowledge
Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families
Business Expertise
Applies understanding of the industry and how own area contributes to the achievement of objectives
Leadership
Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges
Problem Solving
Identifies and resolves technical, operational and organizational problems
Impact
Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives
Guided by policies and resource requirements within business unit, department or sub-function
Interpersonal Skills
Guides, influences and persuades others internally in related areas or externally
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Education: Bachelor's Degree
Experience: 7 - 10 Years
#LI
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$147k-202.5k yearly Auto-Apply 60d+ ago
Innovation Lab Manager
Mariner High School 4.2
Remote laboratory manager job
The Innovation Lab Manager is responsible for enabling experimentation across the organization by managing and optimizing the sandbox environments that support innovation initiatives. This role serves as a bridge between the Innovation Office, IT teams, and proof-of-concept project owners to ensure secure, efficient, and compliant access to test environments. The Innovation Lab Manager ensures that users have the technical resources they need to explore new ideas while adhering to governance standards and maintaining the integrity of systems.
Essential Duties and Responsibilities:
Environment Management: Define, configure, and manage sandbox/test environments to support experimentation and proof-of-concept activities.
Access Control: Collaborate with IT to create, maintain, and deactivate user accounts; oversee requests for entering and exiting the test environment.
Governance & Compliance: Ensure alignment with innovation governance policies and maintain adherence to data security, compliance, and ethical standards.
Oversee information exchange with external collaborators (e.g., partners, vendors, research institutions) to ensure data is shared appropriately and securely.
Collaboration & Support: Partner with proof-of-concept users and project teams to understand their needs, access requirements, and technical dependencies.
Monitoring & Reporting: Track and provide regular updates on environment utilization, performance, and capacity.
Issue Escalation: Identify, document, and escalate issues or new environment requirements to appropriate stakeholders.
Continuous Improvement: Recommend enhancements to the lab infrastructure, integrations, and processes to optimize innovation experimentation.
Required Education and Experience:
Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent professional experience.
2- 3 years of experience in IT systems management, innovation enablement, or lab/test environment administration.
Prior experience working with innovation labs, proof-of-concept projects, or experimental environments is a plus.
Understanding of sandbox/test environments, system integrations, and technical experimentation platforms.
Strong understanding of identity and access management (IAM) and user provisioning processes.
Familiarity with SaaS applications (e.g. OCS, Salesforce) and enterprise IT environments.
Knowledge of system security, compliance, and governance frameworks.
Ability to troubleshoot technical issues and coordinate with IT for resolution.
Familiarity with AI technologies (e.g., generative AI, machine learning frameworks, or AI-driven platforms) and their requirements in test environments.
Skills:
Strong collaboration and communication skills, with the ability to work across IT, innovation, and business teams.
Detail-oriented and organized, with effective project management abilities.
Capable of translating technical needs into practical processes and solutions.
Strong problem-solving skills, especially in dynamic, experimental environments.
Comfort with remote work and virtual collaboration tools.
Physical Demands/Requirements:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our compensation reflects the cost of talent across multiple US geographic markets. The base pay for this position across all US geographic markets ranges from $85,000.00/year to $115,000.00/year. Pay is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Eligibility to participate in an incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. Roles may also be eligible for additional compensation and/or benefits.
EOE M/F/D/V
#LI-JS1
$85k-115k yearly Auto-Apply 12d ago
Innovation Lab Manager
Mariner Wealth Advisors 4.4
Remote laboratory manager job
The Innovation Lab Manager is responsible for enabling experimentation across the organization by managing and optimizing the sandbox environments that support innovation initiatives. This role serves as a bridge between the Innovation Office, IT teams, and proof-of-concept project owners to ensure secure, efficient, and compliant access to test environments. The Innovation Lab Manager ensures that users have the technical resources they need to explore new ideas while adhering to governance standards and maintaining the integrity of systems.
Essential Duties and Responsibilities:
Environment Management: Define, configure, and manage sandbox/test environments to support experimentation and proof-of-concept activities.
Access Control: Collaborate with IT to create, maintain, and deactivate user accounts; oversee requests for entering and exiting the test environment.
Governance & Compliance: Ensure alignment with innovation governance policies and maintain adherence to data security, compliance, and ethical standards.
Oversee information exchange with external collaborators (e.g., partners, vendors, research institutions) to ensure data is shared appropriately and securely.
Collaboration & Support: Partner with proof-of-concept users and project teams to understand their needs, access requirements, and technical dependencies.
Monitoring & Reporting: Track and provide regular updates on environment utilization, performance, and capacity.
Issue Escalation: Identify, document, and escalate issues or new environment requirements to appropriate stakeholders.
Continuous Improvement: Recommend enhancements to the lab infrastructure, integrations, and processes to optimize innovation experimentation.
Required Education and Experience:
Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent professional experience.
2- 3 years of experience in IT systems management, innovation enablement, or lab/test environment administration.
Prior experience working with innovation labs, proof-of-concept projects, or experimental environments is a plus.
Understanding of sandbox/test environments, system integrations, and technical experimentation platforms.
Strong understanding of identity and access management (IAM) and user provisioning processes.
Familiarity with SaaS applications (e.g. OCS, Salesforce) and enterprise IT environments.
Knowledge of system security, compliance, and governance frameworks.
Ability to troubleshoot technical issues and coordinate with IT for resolution.
Familiarity with AI technologies (e.g., generative AI, machine learning frameworks, or AI-driven platforms) and their requirements in test environments.
Skills:
Strong collaboration and communication skills, with the ability to work across IT, innovation, and business teams.
Detail-oriented and organized, with effective project management abilities.
Capable of translating technical needs into practical processes and solutions.
Strong problem-solving skills, especially in dynamic, experimental environments.
Comfort with remote work and virtual collaboration tools.
Physical Demands/Requirements:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our compensation reflects the cost of talent across multiple US geographic markets. The base pay for this position across all US geographic markets ranges from $85,000.00/year to $115,000.00/year. Pay is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Eligibility to participate in an incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. Roles may also be eligible for additional compensation and/or benefits.
EOE M/F/D/V
#LI-JS1
$85k-115k yearly Auto-Apply 12d ago
Senior ALS Lab Manager
Contact Government Services, LLC
Remote laboratory manager job
Senior Automated Litigation Support Lab Manager Employment Type: Full-Time, ExperiencedDepartment: eDiscovery As a CGS Senior ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Serves as the lead manager responsible for delivery of lab data processing services.- Primarily ensures timely and accurate completion of tasks. Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.- Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request.- Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.- Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work. - Responsible for webhosting support for unsupported cases managed by the lab.- Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.- Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production.
Qualifications:- Extensive Relativity experience required.- Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred.- At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.- At least five years of experience at the management/supervisory level.- Requires thorough knowledge of the litigation discovery process, and the EDRM workflow.- Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools.- Undergraduate degree required, preferably in computer science or related field. Only the Contracting Officer can approve a waiver of the degree requirement.
Ideally, you will also have:- Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: *******************
#CJ
$59k-92k yearly est. Auto-Apply 60d+ ago
Laboratory Director, MD/PhD (Part-time) - REMOTE
Lighthouse Lab Services
Remote laboratory manager job
Lighthouse Lab Services is seeking Laboratory Consultants for part-time CLIA Laboratory Director opportunities across the United States. We are looking to connect with candidates for potential directorship opportunities as positions become available.
The high-complexity laboratory director will work very limited hours (usually less than 6 hours of work per month). The majority of the work can be done from a remote location; however, the director is usually required to be on-site biannually, with at least 4 months between visits, in most states. State licensure may be required in certain cases.
SALARY: Varies
DUTIES
The Laboratory Director is responsible for the overall operation and administration of the lab and must ensure the competency of all laboratory personnel. Specific Lab Director responsibilities include:
- Verify that all delegated duties are properly performed.
- Must be accessible to the laboratory to provide onsite, telephone, or electronic consultation as needed.
- May direct no more than five labs in most states.
- Ensure that the physical plant and environmental conditions are appropriate for the testing performed and provide a safe environment, free of physical, chemical, and biological hazards.
- Ensure testing systems provide quality laboratory services across the path of workflow (for all phases of testing: pre-analytic, analytic, and post-analytic phases).
- Ensure test methods selected have the capability of providing quality results.
- Ensure verification procedures are adequate to determine accuracy, precision, and other pertinent performance characteristics of the method.
- Ensure that test result reports include pertinent information required for interpretation.
- Ensure that consultation is available to the laboratory's clients on matters relating to the quality of the test results reported and their interpretation concerning specific patient conditions.
- Ensure that an approved procedure manual is available to all personnel.
- Ensure that laboratory personnel are performing the test methods as required to obtain accurate and reliable results.
- Employ a sufficient number of laboratory personnel with appropriate education, experience and/or training to provide appropriate consultation, properly supervise, and accurately perform tests and report test results.
- Ensure that all personnel have the appropriate education and experience prior to testing patient specimens; receive appropriate training for the type and complexity of services offered; and have demonstrated that they can perform all testing operations reliably to provide and report accurate results.
- Ensure that policies and procedures are established for monitoring individuals who conduct pre-analytical, analytical, and post-analytical phases of testing to verify that they maintain competency: To process specimens, Perform test procedures, Report test results promptly and proficiently, and whenever necessary, Identify remedial training and/or continuing education needs to improve skills.
- Have a written list of responsibilities of each individual in the laboratory that specifies: 1) the level of activity each is authorized to perform, 2) whether supervision is required for specimen processing, test performance or results reporting, and 3) whether consultant or director review is required prior to reporting patient test results.
- Ensure that a general supervisor provides on-site supervision of certain testing personnel who perform high complexity testing.
- Ensure that the laboratory is enrolled in an approved proficiency testing (PT) program.
- Ensure that PT samples are tested in the same manner as patient samples.
- Ensure that PT samples are tested in compliance with regulations that prohibit referral of specimens and sharing of or communication about results.
- Ensure that PT results are returned on time to the PT program.
- Ensure that PT results are reviewed by the appropriate staff, and the corrective action plan is followed when PT results are found to be unsatisfactory.
- Ensure that quality control and quality assessment programs are established and maintained to identify failures in quality as they occur.
- Ensure the establishment and maintenance of acceptable levels of analytical performance for each test system.
- Ensure that corrective actions are taken and documented, whenever significant deviations from the laboratory's established performance characteristics are identified, and patient test results are reported only when the system is functioning properly.
EDUCATION & CERTIFICATION REQUIREMENTS
For PhDs:
The qualification for a laboratory director of high-complexity testing is that the laboratory director must hold an earned doctoral degree in a chemical, physical, biological, or clinical laboratory science from an accredited institution and be certified and continue to be certified by a board approved by HHS. Certificate of Completion for the 20 CEs on laboratory director responsibilities. Have at least 2 years of laboratory training or expertise and/or 2 years of experience directing or supervising high-complexity testing.
The current approved boards are the following:
1. ABB - American Board of Bioanalysis
2. ABB public health microbiology certification
3. ABCC - American Board of Clinical Chemistry
4. ABFT - American Board of Forensic Toxicology ((limited to individuals with a doctoral degree with Fellow status)*
5. ABMGG - American Board of Medical Genetics and Genomics (formerly known as American Board of Medical Genetics (ABMG))
6. ABMLI - American Board of Medical Laboratory Immunology
7. ABMM - American Board of Medical Microbiology
8. ACHI -American College of Histocompatibility and Immunogenetics (formerly known as American Board of Histocompatibility and Immunogenetics (ABHI))
9. NRCC - National Registry of Certified Chemists (limited to individuals with a doctoral degree)
For MDs:
Must be certified by the American Board of Pathology (ABP)
About Us:
At Lighthouse Lab Services, we offer solutions to help start, grow, and run clinical laboratories. Our recruiting team has more than 20 years of proven success placing job seekers in positions ranging from entry level Medical Technologists to seasoned Laboratory Directors. We recruit nationwide, for permanent and travel positions with clients ranging from small hospitals to large reference laboratories.
It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Lighthouse Lab Services will provide reasonable accommodations for qualified individuals with disabilities.
Lighthouse Lab Services | ************ | lighthouselabservices.com
$70k-122k yearly est. 60d+ ago
Regional Quality Manager (Midwest)
Solv Energy, LLC
Remote laboratory manager job
SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America.
The Regional Quality Manager will be responsible for overseeing and managing the quality assurance and control processes for all PV EPC projects in their assigned region. The individual will ensure that all projects meet the highest standards of quality and comply with industry regulations and company standards.
The Regional Quality Manager will primarily work in an office setting but will also be required to visit project sites in their assigned region (Midwest) regularly to perform training and instruction to the field teams, conduct audits and First Article Inspections.
The role also involves travel to meet with clients, suppliers, and regulatory agencies, and occasionally travels to various locations for seminars, conferences and meetings.
:
*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
Position Responsibilities and Duties:
Develop and implement quality plans that align with SOLV Energy's Quality Management System, SOLV SOPs and contract requirements for each of their projects.
Establish, maintain, and continuously improve quality systems to ensure compliance with industry standards, regulatory requirements, and customer expectations.
Monitor project quality: Conduct regular inspections and audits of ongoing and completed projects to ensure adherence to quality standards, AHJ's requirements, manufacturers installation instructions, code compliance; identifying areas for improvement.
Manage quality control processes: Oversee the testing, inspection, and evaluation of materials, components, systems and processes used in PV projects within your region.
Train and support: Provide direct training and guidance to project teams on quality assurance and control practices, SOLV Energy's Quality SOP's, SWI's, MOP's and reference guides, ensuring that all team members understand and follow established procedures.
Collaborate with stakeholders: Work closely with project managers, engineers, suppliers, and clients to address quality-related issues and ensure customer satisfaction.
Document and report findings: Maintain detailed records of quality inspections, audits, and corrective actions, and prepare regular reports for management and clients.
Become proficient in the use of SOLV's proprietary “Sunscreen” software to train project teams in documentation processes and to initiate, report and document all quality matters on the projects in the designated region.
Conduct frequent, formal audits on documentation compliance, reporting methods, installation processes/procedures and methods, material handling, and vendor product performance.
Conduct Root Cause Analysis when needed. Utilizing both 5-Why or 8D methods, depending on circumstance, conduct and document thorough RCA to identify quality issues on projects. Create, implement and monitor formal CAPA's based on results of the RCA.
Continuous improvement: Identify opportunities for process improvements and implement corrective actions to enhance overall project quality and efficiency.
Ensure compliance: Stay up-to-date with industry standards, regulatory requirements, and best practices, and ensure that all projects adhere to relevant guidelines and regulations.
Minimum Skills or Experience Requirements:
Experience: Minimum of 5 years of experience in quality management, preferably in the solar or renewable energy industry.
Certifications: Quality management certifications such as ASQ Certified Auditor, ISO 9001, Six Sigma, or PMP are highly desirable.
Bachelor's degree in engineering, OSHA 10, 30, Journeyman, etc. are all highly desirable.
Skills:
Strong knowledge of quality assurance and control methodologies.
Strong knowledge of electrical construction and electrical safety.
Experience with construction drawings and installation procedures.
Excellent analytical and problem-solving skills.
Effective communication and interpersonal skills.
Proficient in quality management software and tools.
Ability to work as part of a team.
SOLV Energy Is an Equal Opportunity Employer
At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.
Benefits:
Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay.
Compensation Range:
$116,812.00 - $146,016.00
Pay Rate Type:
Salary
SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.
In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter.
Job Number: J10751
If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.
$116.8k-146k yearly Auto-Apply 60d+ ago
Regional Quality Manager
Altium Packaging LLC
Remote laboratory manager job
123 Main Street, Atlanta, Georgia 30346
Work Shift:
Salary Exempt - 7 day, 12-hour (United States of America) The Regional Quality Manager (RQM) is a strategic leader responsible for developing, implementing, and sustaining quality systems across assigned manufacturing sites. This role ensures compliance with Altium's corporate standards, customer requirements, and regulatory expectations, while fostering a culture of continuous improvement, coaching, and operational excellence. The RQM serves as a key liaison between plant operations, corporate quality, and external stakeholders, and plays a critical role in capability development, customer engagement, and commercialization support
Quality System Leadership
Ensure regional sites adhere to Altium's corporate quality systems and policies.
Lead development and deployment of standardized quality systems including Control Plans, Positive Release, QPA, and Quality Maintenance (QM).
Own and manage key quality processes such as SPC/Gainseeker, MPS, and RCA.
Apply the RAPID decision-making framework to clarify ownership and accountability.
Audit sites for compliance with GMP, HACCP, SQF (GFSI), and Altium's QPA standards.
Customer & Regulatory Compliance
Coach and prepare plants for internal, third-party, and customer audits.
Maintain documentation and certification compliance (e.g., SQF, HACCP).
Develop regional capability to sustain regulatory compliance and renew certifications.
Track and report audit outcomes to ensure visibility and timely resolution.
Complaint & CAPA Management
Lead and coach RCA and CAPA activities for major and critical customer complaints.
Track complaint resolution progress, including aged complaints.
Ensure timely closure of complaints customer satisfaction.
Training & Development
Provide onboarding for new Plant Managers and Plant Quality Managers, to include complaint resolution, specification management, quality control plans, food safety, and audit requirements.
Mentor and develop Quality Managers and plant employees in quality tools (SPC, PFMEA, Control Plans, RCA, CAPA, etc.).
Lead Continuous Skills Development (CSD) initiatives and succession planning for Quality Managers.
Build a winning culture aligned with Altium's Guiding Principles and Quality Culture.
Commercialization Support
Coordinate with the commercialization team to align qualification processes and improvements.
Ensure RQM and Plant Quality Team participation in product qualification and deviation tracking.
Manage qualification documentation in SharePoint and support PIM-led projects.
Customer Engagement
Represent Altium's commitment to quality and our (AMR) “Always Made Right” promise in customer engagements.
Provide quality data and analysis to support commercial team presentations.
Maintain strong relationships with key customers, supporting audits, qualifications, and line trials.
Strategic Process Adherence
Define and own quality system processes within the regional team.
Identify and champion improvement opportunities in complaint resolution, inline inspection equipment, and quality assurance systems.
Partner with IT to resolve system issues and improve connectivity and reporting tools.
Reasonable mandatory overtime may be required due to business needs.
Qualifications
Bachelor's degree in Engineering, Quality, or related field (preferred).
Minimum 7 years of experience in manufacturing quality management.
Proven leadership skills with the ability to lead through influence and drive change.
Skills & Competencies
Proficiency in CRM systems, Trace Gains, and MS Office Suite.
Strong knowledge of GMP, SQF, HACCP, and regulatory standards. (HACCP certification preferred)
Experience with bottle manufacturing, packaging, and quality equipment (e.g., vision systems, date coders).
Statistical Process Control (SPC), Six Sigma, and Total Productive Maintenance (TPM) experience.
Ability to coach and build a quality culture across sites.
Excellent communication, organizational, and project management skills.
Travel Requirement
Ability to travel up to 75% to support regional sites
Altium Packaging, Our Culture Differentiates Us!
We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.
Our Guiding Principles
Act with Integrity & in Compliance
Drive Value Creation
Be Disciplined Entrepreneurs
Focus on the Customer
Act with Humility
Treat others with Dignity and Respect
Seeking Fulfillment in your Work
We Believe in Rewarding our Most Important Resource - Our People!
We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.
EEO Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Take your career to the next level at Altium Packaging!
$76k-109k yearly est. Auto-Apply 15d ago
Quality Manager - US (ME, MA)
GVS Spa
Remote laboratory manager job
Quality Manager Quality Manager REPORTS TO: General Manager This position will fill a key leadership role in building and directing all company regulatory and quality system activities as it moves forward to develop and market its products. Oversees Quality for two plant locations; Sanford, ME and Westborough, MA
ESSENTIAL JOB FUNCTIONS-RESPONSIBILTY & AUTHORITY:
1. Develop, implement, and lead an effective, globally complaint quality system to direct the design, the production, and distribution of company products. Including the development and transfer of projects with OEM contractors.
2. Direct regulatory due diligence and routine audits of internal operations and global contract suppliers to assure required regulatory compliance.
3. Direct and lead the regulatory requirements training in a dynamic organizational environment.
4. Act as the key company contact when interfacing with regulatory authorities.
5. Daily analysis of the material to be released.
6. Daily responsibility in walking and auditing the floor.
7. Responsible to check daily and weekly the scrap status, managing a dedicated meeting.
JOB REQUIREMENTS:
1. Ten years of management experience in a regulatory / quality systems leadership role with a product development focused company
2. Proven capability in leading the team
3. Excellent working knowledge of US and EU regulations for medical device products.
4. Direct experience in working with US and EU regulatory authorities for medical devices.
5. Demonstrated leadership and management skills to direct responsibilities in an organization with both internal and outsourced globally directed projects.
6. Demonstrated balance of strategic thinking and execution oriented skills.
7. Excellent written and verbal communications skills
8. Experience with multi-standard management systems, including ISO 13485:2015, ISO 9001:2015, FDA QSR 820.00, ISO 14001:2015.
9. Position may require handling, labeling, moving and monitoring Hazardous and Universal Waste and will require training applicable to waste handling responsibilities.
10. Preferred - B.S. degree in a biological or natural science (biology, microbiology, biochemistry, chemistry, etc.)
PHYSICAL REQUIREMENTS:
1. Employee will be required to sit / stand for extended periods of time, operate a computer and keyboard.
2. Position will be exposed to office environment with occasional interaction in a production and / or laboratory environment.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
Work Location: In-office/non-remote position
Loading...
Apply now
Fill in the form below and send your application.
$76k-109k yearly est. 7d ago
Manager, Coding Quality
Wellsky
Remote laboratory manager job
The Manager, Coding Quality is responsible for providing oversight of teammates and vendor teams to ensure medical coding practices are compliant with regulatory standards. The scope of this job includes evaluating the department coding audit program and collaborating with operations and education teams to ensure quality, education, and productivity are achieved.
We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
Manage the quality program by understanding and applying COPs, coding guidelines, and all other appropriate CMS program guidelines as it relates to home health care and hospice into day-to-day activities and ensure these standards are followed by the team.
Manage stateside workforce and workforce planning by monitoring daily production queue metrics to anticipate and address staffing challenges in real time.
Evaluate identified education enhancement opportunities for medical coding professionals, review changes in the quality metrics, and assist in education development and execution as needed.
In partnership with the coding operations team, plan and prioritize maintaining an adequate threshold of highly trained medical coders that ensure client satisfaction.
Analyze and report key performance indicators data to relevant teammates on a regular basis, assess trends as needs to anticipate issues, and ideate solutions as data indicates.
Perform other job duties as assigned.
Required Qualifications:
Bachelor's Degree or equivalent work experience
At least 4-6 years of relevant work experience
At least 0-1 years of relevant management work experience
Coding Certified (HCS-D or BCHH-C)
OASIS certification and/or experience in OASIS review
Job Expectations:
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
#LI-KL2
#LI-Remote
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical, dental, and vision benefits
Mental health benefits through TelaDoc
Prescription drug coverage
Generous paid time off, plus 13 paid holidays
Paid parental leave
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
$76k-109k yearly est. Auto-Apply 5d ago
Pennsylvania Quality Manager (Security)
Surefox Consulting, LLC
Remote laboratory manager job
Surefox is dedicated to being the leader in the physical risk management industry and the company of choice for military veterans searching for a career and culture that values their skills and expertise.
Surefox North America Inc is a veteran-owned company that strives to create a diverse and unique culture of trained and talented individuals. We seek an experienced part-time Pennsylvania Quality Manager for Surefox's Security Agency License with integrity and professionalism who can join our team. You will work on security licensing requirements and compliance for Surefox and assist its employees in providing security services in the state. In your day-to-day role as Surefox's Pennsylvania License Manager, you will act as a liaison between Surefox and state compliance and licensing agencies, departments, and employees.
You will perform all duties in accordance with Surefox policies and procedures and all state & federal regulations. We are looking for someone who has exceptional observational skills and pays close attention to detail. As we encourage veterans and candidates currently in the military reserve to apply, we welcome all who share the same passion for protection as we do. We are not offering visa sponsorship for this position at this time.
What you will do:
Comply with all state and local laws for a Pennsylvania Quality Manager regarding security services licensing.
Perform all services required by state and local laws for a Pennsylvania Quality Manager regarding security services licensing.
Upon request, plan for and meet with state auditors on behalf of Surefox regarding any audits performed or requested by the State licensing agency.
Track and manage any compliance and training requirements for Surefox to maintain its Security license with the licensing agency.
Track and manage any compliance and training requirements and confirm the active licenses of Surefox employees providing security services.
Collaborate with other corporate departments and teams to ensure compliance documentation and requirements are met.
Track and report on licensing performance assurance and compliance requirements within the provided guidelines.
Prepare reports on accidents, incidents, and suspicious activities involving Surefox clients and/or employees related to security services performed by Surefox.
Prepare and submit reports required by state and local agencies, as but not limited to, new hire reporting and termination of employment reporting.
Maintain records as required by state and local agencies.
Attend project meetings upon request to assess and relay compliance requirements.
Work independently and adapt to various work-paces while always maintaining a high level of attentiveness and energy.
What is required:
Must be a minimum of 25 years of age, a citizen of the United States and have no criminal record.
Must maintain a physical address in Allegheny County, Pennsylvania. This must be a street address; it CANNOT be a post office box.
Must have a minimum of three (3) years experience as a government investigator, regularly employed detective, a sheriff, a member of the Pennsylvania State Police, or a former member of a police force with a rank above patrolman.
Must be able to pass an extensive background check, fingerprinting, and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes).
Demonstrated competence in reacting to and handling emergencies.
Ability to effectively communicate with people at all levels and from various backgrounds.
Good judgment with the ability to make timely and sound decisions.
Ability to understand and follow both written and verbal instructions.
Ability to work independently and as a team member.
What is desired:
Security experience required.
Military background is a plus.
Report writing experience preferred.
If you share our values and are ready to build your next career, we want to hear from you!
$76k-109k yearly est. Auto-Apply 60d+ ago
Manager, Regional Quality (Southwest)
Refresco Group
Remote laboratory manager job
(This role will be remote-based in the Dallas / Ft. Worth area. Travel is 50% plus) Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Summary:
The Manager of Regional Quality oversees the quality assurance for the assigned region with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met.
Essential Functions:
* Responsible for direct management of all Quality Assurance associates.
* Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements.
* Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.
* Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations.
* Oversee daily Quality Assurance inspections to ensure all products are meeting compliance.
* Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program.
* Champion internal audit process through continuous improvements, shared best practices, and teamwork.
* Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan.
* Oversee development, implementation, review and maintenance of SQF program.
* Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF.
* Responsible to ensure that all SQF documents are safely stored, maintained and accessible.
* Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner.
* Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.
* Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
* Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement.
* SQF Practitioner for the Calgary facility.
Leadership Responsibilities & Competencies:
Manager
* Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
* Provides training, direction and instruction and conducts performance evaluations.
* Provides guidance and training on work standards and expected outcomes.
* Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
Competencies:
* Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
Required Skills:
* Experience in Food/ Beverage Manufacturing preferred
* Proficient in Excel, Word, SAP and Power Point
* Ability to analyze and solve problems, results oriented
* Organized and detail oriented, adaptable to change
* Excellent interpersonal and communication skills, verbal and written
Education and Experience:
* BS Degree or Engineering preferred.
* Minimum 5 years of direct management experience in Quality within a manufacturing environment
* SQF Practitioner certification preferred.
* Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans.
* Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry
A Career with Refresco
Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.
Refresco offers a competitive salary and comprehensive benefits, which include:
* Medical/Dental/Vision Insurance
* Health Savings Accounts and Flexible Spending Accounts
* Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
* Short-term disability and long-term disability
* Pet Insurance
* Legal Benefits
* 401(k) Savings Plan with Company Match
* 12 Paid Holidays
* Vacation Days and Paid Sick Time Off Days
* Well-being Benefit
* Discount and Total Reward Programs
Join Refresco TODAY and enjoy a rewarding CAREER!
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.
Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
$61k-101k yearly est. 17d ago
Quality Manager
Heart of Ohio Family Hea Lth Centers 3.0
Laboratory manager job in Columbus, OH
The primary function of the Quality Program Manager is responsible for providing day to day management of the quality improvement program. Responsible for coordinating activities of quality department staff, suggesting process changes, measuring data, and completing QA activities to achieve organization goals for quality measures for programs like UDS, Accountable Care/Clinically Integrated Networks, Ohio Medicaid CPC, CPC Kids, CMC, and individual insurance plan contracts.
Reports to: Director of Quality and Clinical Systems
Supervises: Yes
Dress Requirement: Business Casual
Work Schedule:
Monday through Friday during standard business hours
Times are subject to change due to business necessity
Exempt
Essential Job Duties and Responsibilities
Work with supervisor and members of clinical leadership to develop, implement, monitor, and measure plans to improve processes and quality outcomes.
Work with supervisor, clinical leadership, data analytics team, and external data vendor Unity PHM to analyze data, clean data, and perform quality assurance activities.
In collaboration with supervisor, Chief Medical Officer, and others, the position is responsible for carrying out system-wide quality programs. Assists with developing, planning, and implementing policies and procedures.
Works closely with supervisors, clinical teams, and non-clinical teams for quality improvement efforts. Assists with designing processes for quality improvement purposes.
Plays a key role in maximizing revenue from value-based care, pay-for-performance, and risk adjustment contracts. Ensure compliances with program requirements. Examples include individual insurance plan contracts, Accountable Care/Clinically Integrated Networks, Ohio Medicaid CPC, CPC Kids, and CMC programs.
Focuses on better healthcare value and quality, including the improvement of clinical outcomes, patient experience, patient safety, costs, revenue, productivity, efficiency, employee and physician satisfaction, and process reliability.
Leads or participates in meetings related to quality improvement.
Coordinate, manage and report UDS measures and other data related to clinical quality.
Manages performance improvement projects to assure milestones and key performance indicators are met within defined parameters. Documents the results of projects, and submits other documentation as requested.
Develop and motivate department staff. Interview, monitor time and attendance, and manage performance of subordinates.
Report on clinical quality measures internally and externally. Provide updates to internal and external stakeholders on progress in quality initiatives.
Support data collection and reporting related to grants.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Qualifications
Education:
Bachelor's degree in a related field required. Examples include nursing, healthcare administration, public health, or similar.
Certifications such as CPHQ and Lean Six Sigma are beneficial, but not required.
Experience:
At least four years of experience in the healthcare field, quality, data analytics, and/or management strongly preferred. Master's level education and appropriate background may substitute for some experience.
Knowledge of clinical operations including the functions of the front and back-office utilization information systems is preferred.
Previous experience working in an outpatient clinic is preferred.
Knowledge/Abilities:
Excellent communication skills, both written and verbal, are required.
Strong organization and time management skills are required.
Ability to work independently and demonstrate initiative is required.
Proficiency with Microsoft Office is required.
Displays cheerful demeanor and makes positive comments when on duty.
Works cooperatively with other staff members.
Displays sensitivity in a multi-cultural environment.
General understanding of the medical billing process is preferred.
Equipment Operated:
Telephone
Computer
Printer
Fax machine
Copier
Other office equipment as assigned
Other office and medical equipment as assigned
Facility Environment:
Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant.
The patient examination rooms and office area is:
kept at a normal working temperature
sanitized daily
maintains standard office environment furniture with adjustable chairs
maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height
Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
$69k-90k yearly est. Auto-Apply 60d+ ago
Clinical Quality Manager (Remote)
Acentra Health
Remote laboratory manager job
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities
Job Summary
Acentra Health is seeking an experienced and driven Clinical Quality Manager to join our growing team. In this critical leadership role, you will play a key part in ensuring clinical excellence and operational integrity within our Colorado Utilization Management (UM) and Physician Administered Drug (PAD) programs.
Reporting to the Program Director and partnering closely with the Medical Director and administrative leadership, the Clinical Quality Manager provides strategic oversight of all clinical training and quality assurance activities supporting the Health First Colorado Utilization Management contract. You will play a critical role in ensuring regulatory compliance, strengthening clinical performance, and advancing a culture of continuous quality improvement.
The Clinical Quality Manager also partners with cross-functional teams to inform system configuration requirements and drive reporting enhancements that support efficient clinical operations, data integrity, and performance transparency. This is an exceptional opportunity for an accomplished clinical quality leader who is passionate about improving healthcare outcomes, developing high-performing clinical teams, and leading impactful, quality-driven initiatives within a mission-focused organization committed to excellence.
Responsibilities
* Provide strategic leadership to ensure the program consistently meets or exceeds all contractual performance standards, regulatory requirements, and quality benchmarks, driving measurable improvements in outcomes and compliance.
* Partner with the Program Director, Utilization ManagementManager, and clinical supervisors to lead enterprise-level quality monitoring activities, leveraging data analysis to identify performance gaps, prioritize improvement initiatives, and design, implement, and track corrective action plans with defined metrics and timelines.
* Oversee the contract-specific Quality Management Program, providing expert guidance and strategic direction to internal leadership teams and external clients on all quality-related matters.
* Manage and oversee Interrater Reliability (IRR) reviews and clinical documentation audit processes to ensure accuracy, compliance, and clinical integrity.\
* Lead quality assurance efforts with a focus on risk management, operational effectiveness, infrastructure optimization, performance measurement, continuous improvement, and consumer protection and empowerment.
* Partner collaboratively with clients and key stakeholders to design, deliver, and refine training initiatives and process improvements that enhance performance and quality outcomes.
* Serve as a clinical quality resource by consulting with program managers and supervisors on member and provider complaints, appeals, and grievances, as needed.
* Read, understand, and comply with all corporate policies and procedures, including strict adherence to HIPAA Privacy and Security Rules and all applicable confidentiality standards.
* The above list is not intended to be all-inclusive and may be expanded to include other duties that the management may deem necessary from time to time.
Qualifications
Required Qualifications, Knowledge, and Experience
* Bachelor of Science in Nursing (BSN) required; Master of Science in Nursing (MSN) preferred.
* Active, unrestricted Nurse (RN) license or a valid multistate compact RN license, maintained in good standing.
* Minimum of 3 years of progressive experience leading or supporting clinical quality, utilization management, or performance improvement initiatives within a Medicaid, managed care, or regulated healthcare environment, with demonstrated success meeting quality, compliance, and audit performance standards.
* Minimum of 2 years of experience recommending, developing, and reviewing quality assurance standards, policies, and procedures in alignment with organizational and regulatory requirements.
* Minimum of 2 years of experience in data collection and analysis, process improvement initiatives, quality measure and metric management, and the development of templates and materials for public notices, training programs, and surveys.
Preferred Qualifications and Experience
* Proven senior-level leadership capabilities, including the ability to establish high performance expectations, drive accountability, and lead teams to achieve measurable quality, compliance, and operational outcomes.
* Working knowledge and practical application of Utilization Review Accreditation Commission (URAC) standards, with experience supporting accreditation readiness, regulatory audits, and ongoing compliance activities.
* Ability to lead effectively in complex, fast-paced environments, managing competing priorities, regulatory deadlines, and operational demands while maintaining quality and excellence.
* Preferred experience and working knowledge of Health First Colorado systems and processes.
* Strong track record of using data, dashboards, and performance metrics (e.g., audit scores, turnaround times, compliance rates, corrective action closure) to assess performance, identify risk, and drive continuous quality improvement.
* Commitment to serving as a clinical quality subject matter expert and thought leader, providing strategic guidance and influence across programs, leadership teams, and external stakeholders.
* Excellent verbal and written communication skills, with the ability to translate complex clinical, regulatory, and quality concepts into clear, actionable insights for diverse audiences.
* Highly organized, detail-oriented leader with strong project management skills and the ability to manage multiple initiatives while meeting contractual and regulatory timelines.
* Strong customer and stakeholder focus, with demonstrated success in building trusted relationships, resolving issues proactively, and improving satisfaction and performance outcomes.
* Advanced proficiency in Microsoft Office Suite, including the ability to analyze trends, develop executive-level reports, and present quality and performance findings to senior leadership and clients.
Why us
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people
You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Compensation
The compensation for this role is $81,280.00 - $95,000.00 annual base salary
Based on our compensation program, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.
#LI-JS1
Pay Range
Starting from USD $81,280.00/Yr.
$81.3k-95k yearly 7d ago
Clinical Laboratory Coordinator
Medpace 4.5
Remote laboratory manager job
Medpace Clinical Pharmacology, a 96-bed facility specializing in early phase clinical trials, is led by a team of highly trained clinical researchers who are experts in the design, implementation, and analysis of Phase I - IIa studies. The Phase I Unit, functionally integrated with Medpace, a large global Clinical Research Organization, conducts studies and collaborates with the best therapeutic minds in the industry to bring promising drug compounds to the market.
Responsibilities
* Plan and organize laboratory activities for assigned projects including ensuring adequate procedures are in place for handling, processing, storing and shipping specimens;
* Train Research Assistants on appropriate processing techniques required for assigned studies; and
* Maintain supplies and make sure those necessary for laboratory functions are available.
Qualifications
* High School Diploma and 3-5 years of Laboratory Experience
* Flexible schedule with the ability to work first and second shift as needed.
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Today
The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Cincinnati Perks
* Cincinnati Campus Overview
* Hybrid work-from-home options (dependent upon position and level)
* Competitive PTO packages, starting at 20+ days
* Flexible work hours
* Discounted tuition for UC online programs
* Company-sponsored employee appreciation events
* Employee health and wellness initiatives
* Community involvement with local nonprofit organizations
* Competitive compensation and benefits package
* Structured career paths with opportunities for professional growth
* Partnership and discount with onsite childcare
* Discounts on local sports games, local fitness gyms and attractions
* Official Sponsor of FC Cincinnati
* Modern, ecofriendly campus with an on-site fitness center, bar, and restaurants
What to Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
EO/AA Employer M/F/Disability/Vets
$52k-70k yearly est. Auto-Apply 13d ago
Associate Director , Client Delivery - Clinical Research - Central Labs Services
Labcorp 4.5
Remote laboratory manager job
At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.
Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world's largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines.
LabCorp is seeking an Associate Director, Global Client Delivery, to join our Central Labs Services team. In this position, you will be accountable to create, implement and advance the Study Management function's vision and strategy in alignment with the Global Project Management (PM) strategy. This position is directly responsible for the day-to-day management and supervision of the study management team to ensure the successful implementation of the global project management strategy, structure, process, and metrics to deliver outstanding customer satisfaction.
The Associate Director will ensure integrated services with other global parts of Global Project Management, across departments and business units, focusing on innovative solutions to meet the needs of the pharmaceutical and biotech industries. The three primary areas of focus are:
People: Provide an environment where people can build their careers and thrive
Process: Contribute to an ongoing and sustainable improvement in cost, quality and service delivery for the Portfolio Manager, GSM and SDL functions.
Client: Deliver market-leading quality in an environment of increased regulatory scrutiny through a systematic quality program with focus on continuous improvement.
This is a remote opportunity and can be located anywhere in the US. Indianapolis metro area preferred.
Responsibilities:
Manage and supervise the day-to-day operations of the project management team including but not limited to:
Ensure the development of a competent workforce to meet growth plans within budget.
Ensure the seamless integration of project management services and influence pan-Labcorp Drug Development as necessary.
Accountable for the activities and outcomes of the project management team(s), taking corrective action where appropriate.
Ensure appropriate resource allocation to successfully implement and execute project plans to achieve agreed upon service levels.
Ensure consistent implementation, use, and review of SOPs.
Establish and monitor performance objectives for direct reports and take corrective action where appropriate.
Complete thorough, timely and well-documented performance evaluations and interim progress reviews.
Lead the study management team tasks related to planning, budgeting, and cross project management team issues.
Participate in the Project and Alliance Leadership team to establish strategy and business plans.
Engage in mentoring and developing staff and participate in Talent Assessment and Succession Planning processes.
Champion the PM Excellence strategy to continue to grow and enhance the PM competencies across the organization. Engage and partner with other PM pan-Labcorp Drug Development to share best practices and develop appropriate partnerships.
Drive a culture of continuous improvement, quality, and productivity.
Identify business growth opportunities and project management service enhancements. Monitor, track, and manage progress to the PM strategy. Share learning and best practices as appropriate.
Ensure all service failures and opportunities (CCLS and pan-Labcorp Drug Development) are identified, tracked, and resolved in a timely manner. Take preventative action to ensure that the same service failure(s) does not occur. Share learning and best practices as appropriate.
Accountable for the effective management of the study management team budget as appropriate.
Effectively partner and influence across CLS Leadership, Alliance Leaders, Business Development Directors, and Executive Sponsors to meet the growing and evolving client needs.
Minimum Experience Required:
Minimum 5 years of people leadership experience
Experience managing a team of up to 20 plus is preferred
Excellent written, verbal, and interpersonal skills
Demonstrated high degree of initiative and ability to work collaboratively
Proven ability to inspire effective teamwork and motivate staff in a multi-regional, matrixed environment
Knowledge of regulatory requirements in clinical or laboratory settings
Strong negotiation skills to facilitate, guide, and influence a unified approach within a global, cross-functional environment
Proven strength in planning, problem solving, and organization
Consistent track record of driving continuous improvement and achieving results through leadership
Demonstrated ability to interact with, influence and inspire staff at all levels of the organization
Inclusive and engaging presentation and communication skills
Demonstrated leadership development capabilities
Minimum Education/Qualifications/Certifications and Licenses Required:
4-year degree
Clinical trial or central laboratory experience in a people leadership role
Regulatory experience (GXP)
Preferred Education:
MBA or master's degree
Application Window: closes at the end of the day 1/30/2026
Pay Range: 130-160K per annum
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$69k-89k yearly est. Auto-Apply 2d ago
Thermal Lab Customer Coordinator
Vertiv 4.5
Laboratory manager job in Columbus, OH
The
Thermal Lab Customer Coordinator
is a customer care role, focused on assuring the effective management of Vertiv guests in terms of logistics, assistance, and providing reception service for the location and supports both internal & external customers. In general, this role will be an interface between the application engineering/sales groups and customers visiting our site for witness testing, demonstrations, and general tours. The role will also be building relationships with new and existing customers by providing exceptional care by working with vendors, employees, hotels, restaurants, taxis etc. to help ensure total customer/employee satisfaction.
RESPONSIBILITIES
Greet visitors and contact appropriate people to escort or meet them.
Front desk management - welcome to guests, prepare the welcome kit.
Handling taxi and hotel changes during preparation and onsite visits.
Administration of guest registration systems
Administration of meeting room reservations
All activities not mentioned but are needed for Hospitality.
Organize with catering companies for onsite breakfast and lunch (food preferences, allergies, etc.).
Compose, type, and e-mail correspondences both externally and internally as requested.
Assist in all facets of communication and coordination of projects.
Prepare and maintain files.
Performs general office customer service, and record keeping as needed.
Assist with various programs, company events, and employee functions.
Maintain meeting room calendars and set up meetings at facility including arrangements for refreshments.
Assist customers and staff as necessary.
Undertake special projects for the department as assigned, maintaining special files.
Use telephone console, computer copier, and other usual office equipment.
Provide general administrative support to assigned departments.
Perform other duties as requested or necessary to meet business conditions and changes.
QUALIFICATIONS
High school diploma and work experience in an office management position.
2 plus years' experience in an administrative role.
Preferred Qualifications:
Ability to handle multiple tasks, and work in a self-directed environment.
Attention to detail.
Excellent organizational and multitasking abilities. The ability to manage multiple tasks, prioritize, and maintain attention to detail is crucial.
Time management. Ability to manage time effectively and handle multiple client needs simultaneously.
Relationship skills. A patient, client-focused approach is vital for ensuring high-quality service and satisfaction.
Excellent verbal and written communication skills are essential for interacting with customers and internal teams. Confidentiality a must.
Intermediate experience with Microsoft Office software. Familiarity with scheduling software and other relevant administrative tools.
Knowledge of secretarial, office procedures and knowledge of use and operation of standard office equipment.
PHYSICAL REQUIREMENTS
No Special Physical Requirements
ENVIRONMENTAL DEMANDS
Self-directed Environment
TRAVEL TIME REQUIRED
No Travel Required
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength
OUR BEHAVIORS
• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
About Vertiv
Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************.
#LI-RB1
$52k-69k yearly est. Auto-Apply 40d ago
Laboratory Supervisor
Ohiohealth 4.3
Laboratory manager job in Marion, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position provides supervision for a laboratory section(s)of a clinical laboratory.
**Responsibilities And Duties:**
30%
TECHNICAL OPERATIONS 1. Supervises and directs departmental technical operations and human resources. 2. Promotes strong customer service orientation with a zero tolerance for inappropriate or suboptimal performance. 3. Acts as interdepartmental liaison resolving operational and technical problems within department and between laboratory and other departments as they arise. 4. Investigates specimen problems, service complaints and any delays in performance of procedures. 5. Acts as consult to physicians and other hospital departments, assumes management functions in concert with the division manager. 6. Develops, evaluates and implements new procedures when necessary to improve function, productivity and service. 7. Assists division manager in assuring all regulatory standards CAP, CLIA, ASC p are met within the area. 8. Maintains appropriate documents and manuals, reviewing and revising as necessary while maintaining optimal cost effective delivery of lab services.
25%
STAFFING ASSIGNMENTS AND PRODUCTIVITY 1. Assures optimal efficiency, effectiveness, and safety within the area. Monitors workflow, staffing assignments and productivity; recommends and implement change to improve both. 2. Provides training and schedules in-services for staff to meet regulatory compliance, to understand changing environments and support continuing education needs.
20%
STAFF DEVELOPMENT 1. Enables and promotes employee development; provides coaching; counsels when appropriate. 2. Maintains effective relationship with peers; promotes good inter-employee relationships. 3. Leads by example according to mission, vision and values of OhioHealth. 4. Provides technical orientation and instruction of new personnel. Provides ongoing instruction to current personnel in procedures, techniques, safety and organization of work. 5. Participates in continuing education programs in both technical and managerial areas with emphasis on new technology and human relation skills.
20%
May perform responsibilities of Med Techs and or Lab Specialists as determined by site requirements. Including but not limited to testing, method validation, customer service, QA, continuing education.
5%
Performs other misc. duties as assigned.
**Minimum Qualifications:**
Associate's Degree (Required)
**Additional Job Description:**
3- 5 years Experience in a patient care or clinical setting
**Work Shift:**
Evening
**Scheduled Weekly Hours :**
40
**Department**
Core Lab
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment