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Laboratory manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dr. Rainer Glaser,

Gerald Bergtrom Ph.D.

Below we've compiled a list of the most critical laboratory manager skills. We ranked the top skills for laboratory managers based on the percentage of resumes they appeared on. For example, 12.4% of laboratory manager resumes contained lab equipment as a skill. Continue reading to find out what skills a laboratory manager needs to be successful in the workplace.

15 laboratory manager skills for your resume and career

1. Lab Equipment

Here's how laboratory managers use lab equipment:

Performed daily maintenance and management of lab equipment and environment in a senior design lab of the electrical engineering department.
General maintenance of lab equipment, materials handler, and also the Safety Educator at a large recycling/manufacturing facility.

2. Patients

Here's how laboratory managers use patients:

Verified insurance eligibility to ensure proper reimbursement; notified and collected patients' financial responsibility.
Created lab reports for physicians and patients electronically and assisted in billing insurance companies.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how laboratory managers use customer service:

Work closely with customer service and research and development departments, provide laboratory services and documentation of Clinical Studies.
Developed a Yellow Belt Lean and Six Sigma program in Pathology to improve customer service and laboratory efficiency.

4. Chemistry

Chemistry is the branch of science that tells us about the composition, properties, and structure of elements and compounds. The processes these elements undergo and how they undergo change all come under the branch of chemistry.

Here's how laboratory managers use chemistry:

Fostered a team effort approach and encouraged greater individual responsibility among the chemists, improving efficiency in the Chemistry Laboratory.
Perform tests in various departments such as: hematology, coagulation, chemistry, immunology/serology, special chemistry and urinalysis.

5. Clinical Laboratory

Here's how laboratory managers use clinical laboratory:

Defined and coordinated the Quality Assurance and Continuous Quality Improvement for all aspects of the clinical laboratory including the outreach locations.
Interpret, correlate and communicate laboratory data, including the provision of consultation regarding the medical significance of clinical laboratory data.

6. Lab Safety

Here's how laboratory managers use lab safety:

Enhanced lab safety and reduced purchasing and disposal cost of the chemicals by eliminating duplication of chemical orders.
Supervised laboratory's compliance with University regulatory departments and governmental agencies and acted as lab safety officer.

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7. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how laboratory managers use patient care:

Provided administration with information to support new equipment and technology which produced better patient care and increased revenue.
Incorporated multiple new tests to introduce revenue and increase available patient care and profitability.

8. CLIA

Here's how laboratory managers use clia:

Developed specimen preparation procedures; evaluated laboratory information; consulted with cardiologists; reported results according to protocols mandated by CLIA.
Prepared facility for multiple credentials including state/federal agency authorizations, CLIA certificate, and state approval to transmit patient results.

9. Laboratory Services

Laboratory services provide an advisory service and a full range of diagnostic tests and clinical services that perform tests on clinical specimens to obtain information about a patient's health to aid in the diagnosis, treatment, and prevention of disease.

Here's how laboratory managers use laboratory services:

Skilled with preparing government contracts and agreements and coordination of laboratory services with Program and Agency managers.
Negotiated contracts with physicians for laboratory services, as well as with instrument manufacturers and reference laboratories.

10. Equipment Maintenance

Equipment maintenance is any process that includes the use of maintenance methods and procedures to keep the organization's equipment in good and reliable working condition. This may include routine maintenance as well as corrective repairs. The practice takes place in a variety of settings, including catering establishments, industrial factories, manufacturing facilities, hotels, etc.

Here's how laboratory managers use equipment maintenance:

Repaired marginal equipment & established a planned equipment maintenance program reducing unplanned equipment outages by 25%.
Scheduled, performed and monitored all daily/weekly/monthly equipment maintenance activities to minimize machine malfunctions and downtime.

11. Lab Procedures

Here's how laboratory managers use lab procedures:

Consolidated managerial skills and a keen knowledge of safety and lab procedures to facilitate a more streamlined approach to laboratory operations.
Leveraged managerial skills and keen knowledge of safety and lab procedures to streamline laboratory operations.

12. Excellent Interpersonal

Here's how laboratory managers use excellent interpersonal:

Provided excellent interpersonal and communication skills.

13. OSHA

Here's how laboratory managers use osha:

Enforced OSHA & EPA safety regulations and worked with the departmental laboratory safety committee to maintain up-to-date safety procedures and documentation.
Maximized operations by implementing proper waste disposal practices and OSHA safety standards.

14. Proficiency Testing

Here's how laboratory managers use proficiency testing:

Evaluate, analyze and organize technical reports for proficiency testing in the statistical procedures of the laboratory for national submission.
Maintained laboratory COLA accreditation by performing proficiency testing and maintaining procedure, personnel, QA and safety manuals.

15. Test Results

Here's how laboratory managers use test results:

Provided test results and discussed proper interpretation thereof while making recommendations based on knowledge of testing capabilities and limitations when needed.
Maintain necessary documentation to prove reliability in test data, personal procedures and equipment used to generate these test results.

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What skills help Laboratory Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on laboratory manager resumes?

Dr. Rainer Glaser

Professor and Chair, Missouri University of Science and Technology

Chemistry competence is key, of course. As a close second, chemists need to demonstrate effective team player competence. Communication skills are essential, in conversation and in writing. Effective collaboration requires highly developed skills to work with team members, peers, and leadership.

What laboratory manager skills would you recommend for someone trying to advance their career?

Gerald Bergtrom Ph.D.

Professor of Biological Sciences (Emeritus) & Teaching & Learning Consultant, University of Wisconsin-Milwaukee

The answers here depend on why the gap year is needed. If the need is to have an income, this would need to be balanced against other desirable needs and wishes.
- Thinking about a whole gap year, the student should make a long-term commitment to skills improvement and fill in gaps in a resume or job application.
-If the new graduate can afford it, spend some time traveling, to be exposed to different cultures and languages. If the student lives in an area with a growing LatinX population, learning some Spanish would be useful.
-If it looks like the gap year will not include activities related to the job they hope to get at the end of the year, then take at least one STEM course in their area of interest so as not to lose their edge. This could be an online course (for example, a MOOC). Do it for credit if necessary, to prove (to themselves and others) that they still love and want to succeed in science.

What type of skills will young laboratory managers need?

Dr. Bruce Huckell Ph.D.

Associate Professor, University of New Mexico

While the kinds of skills necessary for success aren't likely to change, how people learn those skills may shift to some extent from academic institutions to employers, again due to the pandemic.

Do you want to know more?

List of laboratory manager skills to add to your resume

The most important skills for a laboratory manager resume and required skills for a laboratory manager to have include:

Lab Equipment
Patients
Customer Service
Chemistry
Clinical Laboratory
Lab Safety
Patient Care
CLIA
Laboratory Services
Equipment Maintenance
Lab Procedures
Excellent Interpersonal
OSHA
Proficiency Testing
Test Results
R

ISO
Hematology
Lab Operations
Basic Math
Regulatory Compliance
Research Projects
Ongoing Maintenance
Project Management
PI
Data Collection
Regulatory Agencies
Data Analysis
Phlebotomy
Troubleshoot
FDA
Windows

LIS
Quality Standards
Safety Training
Corrective Action
PCR
Urinalysis
IRB
GMP
ASTM
Direct Reports
Test Equipment
Hazardous Waste
Lims
Inventory Control
Research Assistants
JCAHO

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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