Center Clinical Director, Associate
Laboratory manager of operations job in Columbus, OH
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Independently provides care for patients with acute and chronic illnesses encountered in older adult patients.
Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.
Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).
Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
For patients that are unable to come to the office-in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company.
Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP's daily huddles within their center
Leadership rounding with the PCPs (reduced involvement of market clinical leader)
Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company
Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes
Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.
This job requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required
Current, active MD licensure in State of employment is required
A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner
Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan
Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required
Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required
Must have a current DEA number for schedule II-V controlled substances
Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment
PAY RANGE:
$231,876 - $331,251 Salary
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Retail Store Manager - Easton Gateway
Laboratory manager of operations job in Columbus, OH
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
2+ years of experience in a manager role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Passion for attracting, developing, and retaining top talent.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
40% merchandise discount and free product that encourages you to come back to your senses!
Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Strategic Partnerships Manager
Remote laboratory manager of operations job
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$161,000.00 - $221,000.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB).
PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers.
The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners.
Key Responsibilities:
Identify and develop deep long term partner relationships.
Negotiate and own joint development agreements and programs.
Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering
Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups.
Ensure execution to your commitments
Transition Joint Development programs into long term supply arrangement together with the Supply Chain team.
Shape partner and internal roadmaps.
Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean.
Key skills and experience:
Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus
5+ years of relevant professional experience
Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us
Fluent English language and experience communicating with people from different countries on the phone and in-person
Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential
Experience developing strategic partnerships
Business savvy - understands business basics
Partner empathy
Excellent presentation skills
Experience influencing action without owning resources
Experience in managing projects together with the engineering team
Experience managing and leading multiple projects simultaneously
Experience negotiating contracts and agreements
Startup experience a plus
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Color Match Lab Manager
Laboratory manager of operations job in Columbus, OH
Job Title: Color Match Lab Manager
Company: Nucoat North America, LLC
Schedule: Full-Time, Monday-Friday, 8am-5pm
Travel Required: No
Nucoat North America, LLC is seeking a strategic and hands-on Color Match Lab Manager to lead our color formulation, quality assurance, and sample development operations. In this leadership role, you will oversee daily lab activities, guide the color matching team, and ensure that all products meet or exceed quality expectations for the window and door coatings market. You will work closely with cross-functional partners, drive process improvements, and uphold Nucoat's commitment to precision and consistency.
Key Responsibilities
Leadership & Team Management
Supervise and develop color lab personnel through coaching, training, and performance management.
Coordinate daily workflows to meet production, R&D, and customer-driven priorities.
Maintain a strong culture of safety, quality, and operational excellence within the lab.
Color Formulation & Technical Oversight
Direct the development of accurate, repeatable color formulas for customers and production operations.
Review and approve batch formulas, sample matches, and adjustments completed by lab staff.
Lead complex color-matching projects and mentor team members on advanced techniques.
Process Improvement & Quality Assurance
Establish, refine, and maintain color-matching procedures, documentation, and lab protocols.
Analyze results, validate outcomes, and ensure alignment with specifications and customer expectations.
Drive corrective actions and continuous improvement initiatives to enhance accuracy, efficiency, and consistency.
Technology & Equipment Management
Oversee the use of color match software and automated tinting systems to ensure optimal performance.
Manage conversion of manual formulas into automated platforms and maintain formula databases.
Ensure laboratory equipment is properly calibrated, maintained, and in good working order.
Cross-Functional Collaboration & Customer Support
Partner with production, sales, quality, and customer service teams to resolve color-related issues quickly and effectively.
Provide technical support to customer service and engage directly with customers when needed.
Present results, participate in evaluations, and offer informed recommendations in both formal and informal settings.
Qualifications
High school diploma or equivalent required; additional technical education preferred.
Prior experience in a coatings lab or color-matching environment required.
Demonstrated leadership experience in a lab or production setting.
Strong mathematical, analytical, and problem-solving skills.
Excellent communication, organization, and interpersonal abilities.
What We Offer
A collaborative and innovative work environment.
Opportunities for professional development and leadership growth.
Competitive salary and comprehensive benefits package.
Operations Manager Interventional Cardiology and Radiology Services Mount Carmel East Hospital
Laboratory manager of operations job in Columbus, OH
*Employment Type:* Full time *Shift:* *Description:* Operations Manager of Interventional/Diagnostic Services serves as the front line leader to plan, organize, staff, direct and insure collaborative multidisciplinary patient care delivery across numerous departments including cardiac cath lab, EP lab, interventional radiology, and prep/recovery nursing.
Functions within the standards, policies, procedures and guidelines of the Organization.
• Works collaboratively with physicians in developing programs and patient care services.
• Coordinates and integrates interdepartmental and intradepartmental services.
• Responsible for total manpower supervision for all personnel in the invasive and diagnostic areas.
• Responsible for financial, supply, equipment control and cost-containment in the diagnostic and interventional services.
• Practices within the scope of current nursing or radiology tech guidelines and approved policies and procedures.
• Maintains confidentiality in all situations involving Mount Carmel Health systems, customers, employees, and stakeholders.Position Purpose:
The Interventional Services Manager functions is responsible for planning, organizing, staffing, directing, and monitoring the operations of assigned sections. Assesses, plans, implements, directs, controls and analyzes all non-physician aspects of Interventional Services operations in conjunction with other Interventional Services Operations Managers and the System Radiology Services Director.
Works in collaboration with other Interventional Services Management staff and Interventional Services Radiologists in aspects of radiology services to achieve strategic and operational objectives of the Mount Carmel Health System Interventional Services.
*What we are looking for:*
* Education: Graduate of an approved Radiology Technology program. B.A. or B.S. degree preferred.
* Licensure / Certification: Registered by the American Registry of Radiologic Technologist (ARRT) required. Valid State of Ohio Radiological License required.
* Experience: Minimum of five years Interventional Services operations management experience required. Practical experience and/or a basic knowledge of the various sub-specialty radiology imaging modalities required.
* Effective Communication Skills
* Possesses excellent business acumen, project management, and problem-solving skills.
* Possesses ability to coach and mentor associates.
* Ensures the professional / technical expertise of associates
*What you will do:*
* Works in collaboration with the System Radiology Director according to ACR and Joint Commission standards
* Managing Performance: Provides coaching, direction, and supervision for cost center(s) staff members with 24-hour accountability for operations. Recruits, develops, counsels, evaluates, and retains staff within appropriate HR policies and guidelines. Ensures work schedules and daily assignments are established.
* Financial Performance: Ensures financial performance and profitability through the development and monitoring of the assigned cost centers operating and capital budgets.
* Participates in professional activities and maintains professional affiliations to keep abreast of trends, changes, regulations, and legislation in the field.
* Analyzes variances from budget on a monthly basis for cost centers, prepares detailed documented reports of such variances and provides justifications/explanations and action plans if appropriate.
* Represents Interventional services areas of responsibility for system-wide and Trinity-wide initiatives.
* Develops, recommends, and implements plans, goals and policies for areas of responsibility for resource management of the department, including budget and allocation of human resources, capital expenditures, physical facilities and supplies. Monitors and evaluates resource utilization and productivity.
*Position Highlights and Benefits:*
* Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
* Retirement savings account with employer match starting on day one.
* Generous paid time off programs.
* Employee recognition programs.
* Tuition/professional development reimbursement starting on day one.
* RN to BSN tuition 100% paid at Mount Carmel's College of Nursing.
* Relocation assistance (geographic and position restrictions apply).
* Employee Referral Rewards program.
* Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!
* Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
*Ministry/Facility Information:*
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Area Manager
Laboratory manager of operations job in Columbus, OH
About Us:
Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes.
About the Job:
We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio.
Responsibilities:
Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence.
Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies.
Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals.
Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed.
Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets.
Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency.
Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement.
Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality.
Qualifications:
Education: Bachelor's degree in Business or related field.
Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management.
Skills:
Proven ability to manage multifamily property operations with a hands-on, proactive approach.
Excellent leadership skills, capable of motivating and directing teams to achieve operational targets.
Exceptional communication skills, proficient in discussing complex operational details with various stakeholders.
Proficient in property management software, preferably with expertise in AppFolio
Strong financial acumen with experience in budget development and fiscal management.
Ability to think big picture, while also has great attention to details
Language:
Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders.
Compensation:
A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary.
Application Process:
Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.
Plant Manager
Laboratory manager of operations job in Columbus, OH
The Plant Manager is responsible for overseeing all daily operations of the plant. This position is responsible for maximizing capital and human resource utilization in attaining production quality objectives within established cost parameters. They are responsible for maintaining all standardsin accordance with safety, quality, inventory, and productivity levels as well as providing leadership to attain the site's operational and safety goals through the implementation of the Company's vision and strategy.
Additional Information
Travel Required: 5%
This position is also eligible for bonus and long-term incentive compensation awards based on performance and subject to the terms of the Company's applicable plans.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Plan, organize, direct and run optimum day-to-day operations
Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining quality standards
Facilitate production output, product quality, and on-time shipping
Allocate resources effectively and fully utilize assets to produce optimal results
Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus
Promote employee involvement and engagement in site programs and processes
Collect and analyze data to find places of waste or overtime
Commit to plant safety procedures
Implement capital projects and training programs to attain volume and productivity goals
Develop and ensure execution of site budgets
Manage, coach, and develop members of the management team
Guide teams in effectively utilizing the tools of Six Sigma and Lean Manufacturing to complete continuous improvement projects
Maintain compliance with all regulatory requirements
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have completed formal training in and/or have at least one (1) year of work experience applying continuous improvement tools such as Six Sigma, 5-S, Lean Manufacturing, Transactional Lean, etc.
Must have a bachelor's degree or higher or have at least four (4) years of work experience in operations
Must have at least seven (7) years of experience working in a leadership role at a manufacturing and/or distribution facility or in an operations environment
Must have prior work experience managing profit and loss (P&L)
Preferred Qualifications:
Have Six Sigma Certification (Green Belt, Black Belt, etc.)
Have a bachelor's degree or higher in Management, Engineering, Business Administration, Operations, or Supply Chain
Have prior work experience using timekeeping and/or production control systems
Have prior work experience using a safety management system
Have prior work experience leading or participating in an OSHA VPP Audit or maintaining VPP status
Have prior work experience in the paint or chemical processing industry
Have previous work experience in a multi-shift operation
EMS Operations Manager
Laboratory manager of operations job in Columbus, OH
Lynx EMS is recruiting an Operations Manager to direct operations at our Columbus, OH location.
PURPOSE/BELIEF STATEMENT
The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations.
JOB RESPONSIBILITIES
The Operations Manager will:
Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift.
Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement.
Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form.
Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them.
Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations.
Work and maintain a full-time regular work schedule.
Verify staffing for all shifts is met.
Participate in the full range of human resources responsibilities.
Write, receive, review, and approve staff reports, records, and related paperwork.
Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems.
Submit reports on all incidents, accidents, and work-related injuries and exposures.
Participate in interviewing and selection process as needed.
Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance.
Attend external and internal meetings as may be necessary/required.
Remain accessible by phone while off duty.
Other tasks that may be assigned or required to ensure operational integrity.
QUALIFICATIONS/EXPERIENCE REQUIREMENTS
Minimum Requirements:
Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification.
Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols.
Knowledge of inventory maintenance and control.
Knowledge of the basic principles of management and supervision.
Knowledge of basic record keeping, records and case management.
Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response.
Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public.
Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations.
Skill in operating a personal computer utilizing a variety of software applications.
Skill effectively communicating in both oral and written form.
Physical Requirements:
Good physical fitness with the ability to function effectively in all different types of environments.
Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments.
NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member.
Additional Duties:
The Operation Manager will be responsible for the following within their assigned division:
The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations.
The operation is responding to calls and sites as outlined within dispatch protocol.
Determining compliance with established policies and procedures.
Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics.
Overseeing and/or participating in the full range of human resources responsibilities.
Reporting:
Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip.
Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item.
Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations.
BENEFITS
Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.
Operations Manager
Remote laboratory manager of operations job
For over twenty years, the Posen Library has been producing print and digital collections of primary sources (images as well as excerpts from texts translated from over twenty languages). Experts in the field have curated these sources that represent a variety of voices from Jewish culture and history, from all over the world and from the biblical to the contemporary periods. Through them, the Posen Library seeks to fulfill its mission to provide an expansive view of Jewish culture and history and to combat the tendency to reduce and simplify debates about Jews and Judaism.
The project is in a moment of transition as we complete the print collection and expand our digital work. The operations manager will work closely with the managing editor and the CEO to ensure that existing operations, including filing and payment systems, run smoothly. The operations manager will also bring their experience in file and contact management as well as finance systems to improve our infrastructure and create efficiencies.
Operations Manager tasks include but are not limited to:
Oversee operations systems and administration: maintain already-established technology, data, and finance systems, process payment paperwork, keep immaculate records
Manage and coordinate book inventory and shipments
Troubleshoot issues with infrastructure systems as they arise
Collaborate with the managing editor and the CEO to identify areas for increased efficiency, including improving current file-sharing, finance, and contact-management systems
Recommend solutions and manage the new systems once established
Provide basic tech support for staff
Assist with administrative aspects of hiring fellows and staff
Qualifications
At least 5 years of experience in operations administration, contact management, and payment systems
In-depth knowledge of various office programs and database systems across technology platforms, including QuickBooks Online, Google Workspace, at least one CRM platform, Dropbox, and Adobe, as well as an enthusiasm to learn more
Demonstrated ability to manage and prioritize multiple tasks and logistics in a remote-working environment
Independent initiative and resourceful problem-solving, along with excitement to be part of a team committed to one another's growth
Excellent communication skills
A sense of humor and ability to roll with the punches
Term
This is an at-will, salaried, full-time position. Must be able to legally work in the United States or Canada. The position is mostly remote with occasional trips for events and conferences. Please send a letter of interest and resume to managing editor Sarah Shectman at ************************** by December 4, 2025.
Compensation
$85,000 annual salary plus a generous benefits package including:
Employer contribution toward medical, dental, and vision premiums
Up to $2,000 annual reimbursement for non-covered medical expenses
Designated federal and Jewish holidays off
20 vacation days plus 12 flexible days of paid time off
Up to $1,000 annual professional development support
Up to $1,000 annual childcare coverage reimbursement for work-required travel
Unit Manager (RN)
Laboratory manager of operations job in Columbus, OH
$10,000 Sign On Bonus for Full-Time!
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
Benefits:
Comprehensive health insurance - medical, dental and vision.
401K with matching funds.
DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it.
Paid time off (beginning after six months of employment) and paid holidays.
Flexible scheduling.
Tuition reimbursement and student loan forgiveness.
Zero cost uniforms.
Responsibilities:
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care.
Evaluates guests' responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications:
Current RN state nursing licensure required.
Current CPR certification and additional certification in a nursing specialty desired.
Management or supervisor experience in long-term care or geriatric nursing preferred.
Ciena Healthcare:
We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. xevrcyc
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way.
IND123
Travel Center General Manager
Laboratory manager of operations job in Circleville, OH
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Independent Operator - Store Manager
Laboratory manager of operations job in Springfield, OH
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Store Manager
Laboratory manager of operations job in Columbus, OH
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.
THE OPPORTUNITY
Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will:
Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
Create an optimal balance of sales and service by having the right people in the right place at the right time
Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience
THE QUALIFICATIONS
The Boutique Manager has:
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The ability to set clear objectives and inspire the team to reach their highest potential
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
If applicable in location: A-OK Café - Our world-class café located on-site
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
General Manager
Laboratory manager of operations job in Columbus, OH
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Lab Operations Success Manager
Remote laboratory manager of operations job
SummaryAre you passionate about helping labs run more efficiently? Quartzy is looking for a Lab Operations Success Manager to partner with biotech and research organizations to streamline their day-to-day operations. In this role, you'll work closely with lab managers, operations and finance teams to optimize their use of the Quartzy platform-helping them save time, reduce costs, and focus more on the science.
You're a proactive problem-solver who thrives in collaborative, fast-paced environments. You know how to build relationships and trust quickly and communicate with a wide range of people, from scientists and administrative teams to finance and leadership. You're organized, patient, and comfortable managing competing priorities while keeping the customer's goals at the center. Empathy, curiosity, and follow-through are your trademarks. You understand the challenges of running a busy lab and are excited to be a go-to-expert for Quartzy users, guiding them through new feature adoption, training and continuous improvement with our software.
If you enjoy working at the intersection of science, operations, and people, and you're energized by helping others succeed, we'd love to meet you!
Why QuartzyQuartzy is the world's #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from companies working on COVID testing and therapies, to wine makers, to food and ag companies. We are humbled every day to serve them. What You'll Do
Conduct regular customer check-ins and and optimization sessions to understand lab goals, workflows, and challenges
Lead training sessions, workshops, and product demos for new and existing users
Provide guidance on best practices for lab supply management, purchasing workflows, and system integrations
Proactively identify ways your assigned accounts can uncover more value from our platform and identify areas for optimization
Partner with account teams to ensure renewals and identify new ways customers can benefit from Quartzy's capabilities
Create and deliver insights and reports showing how Quartzy drives efficiency and cost savings
Manage customer escalations and ensure issues are resolved quickly and effectively
Discover upsell/cross sell opportunities to maximize customer growth
Report customer product feedback to Product and Engineering teams
What We're Looking For
2+ years experience in lab management or lab operations in the biotech industry, with a strong understanding of R&D workflows
Bachelor's degree in a life science, business or related field (or equivalent experience)
Experience with accounting software: Netsuite, QuickBooks Online, Bill.com, etc.
Experience training team members or implementing new tools or processes
Comfortable using technology and data - basics in Excel and GoogleSheets; experience with ERPs or procurement tools is a plus
Excellent communication and relationship-building skills with both technical and non-technical audiences
Strong organizational skills with the ability to manage multiple accounts, timelines and projects at once
Empathetic and patient with a talent for uncovering needs others might overlook
Adaptable and resourceful, motivated by learning and continuous improvement
Willingness to travel 4-6 times per year for on-site visits and team events
Quartzy experience a plus
Prefer someone who is looking to move into Customer experience career path.
What We Offer
Mission-Driven Culture - We care deeply about helping scientists advance scientific research and we hope you do too!
Transparency - Weekly all company stand ups, monthly town halls, quarterly state of the start ups and anytime access to co-founders
Generous Time Off - Take the time you need, when you need it
Internet Stipend - Quartzy provides a monthly stipend for your internet service
Great Gear - We'll set you up for success with the latest tech and help you outfit your home office.
Want to learn more take a look at what people are saying about us on Glassdoor!
Does this sound like you? We'd love to hear from you. We'd love to hear from you if so.
Auto-ApplyDirector, Commercial Contracts Operations - Pharmaceuticals
Remote laboratory manager of operations job
Nature and Scope
The Director, Commercial Contracts & Operations serves as a strategic leader within ARI's Commercial organization, accountable for shaping and executing the company's contracting, sales operations, and patient support infrastructure. This role provides enterprise-level oversight of commercial contracting, HUB and copay services, business rules governance, and operational processes that directly impact revenue performance, market access, and customer experience. The Director, Commercial Contracts & Operations partners with senior leadership to design and implement strategies that ensure ARI remains competitive, compliant, and operationally efficient in a dynamic marketplace. In addition to driving excellence in contract administration and sales operations, this role provides leadership for the design and governance of incentive compensation plans, territory alignment, and field analytics tools, enabling effective decision-making at the executive and field level. The Director, Commercial Contracts & Operations collaborates cross-functionally with Marketing, Market Access, Finance, Legal, Compliance, and IT to ensure alignment of policies, systems, and communication across the organization. This position requires both strategic vision and hands-on operational expertise to ensure ARI's commercial infrastructure supports long-term growth, patient access, and overall organizational success.
Essential Duties and Responsibilities
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Commercial Contracts & Operations:
Provide strategic oversight for the execution, maintenance, and governance of commercial contracts across all customer segments including wholesalers, GPOs, specialty distributors, and institutional providers.
Ensure accurate implementation of contract terms within internal systems, including pricing, eligibility, and customer onboarding processes.
Lead and manage the team responsible for commercial contract operations, administrative workflows, and compliance with internal policies.
Establish and maintain SOPs for contract processing, approvals, documentation, and archiving.
Direct cross-functional initiatives related to commercial operations to support product launches, pricing changes and market access strategies.
Partner closely with Legal, Compliance, and Finance to ensure policies, procedures, and risk mitigation frameworks are upheld across commercial agreements.
Provide operational leadership during audits and ensure integrity of documentation across systems and processes.
HUB, Copay, and Patient Support Programs:
Oversee the strategy, governance, and operational management of HUB and copay service providers to ensure seamless patient and provider support.
Develop and enforce business rules related to HUB and copay programs to align with compliance, financial, and commercial objectives.
Monitor vendor performance and ensure proper reporting, service quality, and alignment with contractual obligations.
Partner with Marketing to ensure that all applicable promotional materials, patient support resources, and webpages are accurate, compliant, and updated in a timely manner.
Manage approval processes for product replenishment and ensure operational controls are in place.
Sales Operations:
Direct territory alignment planning and execution for customer-facing teams in partnership with sales leadership and commercial operations.
Oversee the design, governance, and implementation of incentive compensation plans, including methodology, goal setting, performance tracking, and communication to field teams.
Manage the end-to-end incentive compensation cycle including calculation, validation, reconciliation, and final approval for payment.
Provide leadership for the development and maintenance of sales dashboards, call reporting systems, and field performance analytics tools.
Collaborate with internal stakeholders to deliver actionable insights that inform sales execution, resource deployment, and commercial effectiveness.
Ensure data governance, accuracy, and compliance with defined business rules across sales incentive, CRM, and territory management platforms.
Lead strategic initiatives to optimize field force structure and develop reporting to measure sales effectiveness and ROI.
Perform any other tasks/duties as assigned by management.
Education Requirements and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Bachelor's Degree in Business, Health Administration, or related field required; advanced degree strongly preferred.
10-12 years of experience in pharmaceutical contracts, commercial operations, or sales operations required.
Minimum 7 years in a supervisory/leadership role with demonstrated ability to lead cross-functional teams and managers.
Proven experience managing HUB/copay services, contracts, and sales operations functions within a pharmaceutical organization.
Strong understanding of pharmaceutical contracting, market access dynamics, territory planning, and incentive compensation practices.
Familiarity with contract management systems, CRM platforms, HUB technologies, and incentive compensation software.
Proficiency in Microsoft Excel, PowerPoint, and business intelligence/analytics tools.
Excellent interpersonal, written, and verbal communication skills with the ability to present to executive leadership.
Demonstrated success in leading cross-functional initiatives, vendor management, and governance frameworks in a matrixed organization.
Strong analytical, organizational, and problem-solving skills with the ability to balance strategic oversight and tactical execution.
High attention to detail with the ability to prioritize and manage competing business needs.
15% travel may be required to attend conferences, external customer meetings and team meetings.
Expected Salary Range:
$178,000-190,000
The salary range, is the minimum and maximum annual salary range of compensation for the role that the employer in good faith believes to be accurate at the time of the posting of an advertisement for the role. Actual compensation for the role will be based on a number of different factors including but not limited to the candidate's qualifications, education, knowledge, skills and experience.American Regent also offers a competitive total rewards package which includes healthcare, life insurance, profit sharing, paid time off, matching 401k as well as a widerange of other benefits.
American Regent celebrates diversity and we are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.
Applicants have rights under Federal Employment Laws.
FMLA poster: **********************************************************
Know Your Rights: Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
Employee Polygraph Protection Act: *********************************************************
Alert: We're aware of individuals impersonating our staff to target job seekers. Please note:
· All legitimate communication will come directly from a verified ARI recruiter either by phone or via an americanregent.com email address.
· Our recruiting process includes multiple in person and/or video interviews and assessments.
· If you are unsure about the legitimacy of a message, contact John Rossini at *************************** before responding.
· We never request payment, bank information, or personal financial details during our offer process.
Your security is important to us, and we encourage you to stay vigilant when job searching.
American Regent Inc. endeavors to make *********************************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email **************************************.
Auto-ApplyStrategic Operations Program Manager
Remote laboratory manager of operations job
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact.
What You Will Be Doing
Program & Project Management
Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale.
Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables.
Clarify, prioritize, and drive project commitments, establishing clear chains of accountability.
Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies.
Analyze project economics, providing actionable feedback on cost-benefit and ROI.
Cross-Functional Collaboration
Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables.
Build strong relationships across teams to ensure alignment and effective execution.
Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency.
Process & Change Management
Map, define, and optimize business processes to drive efficiency and effectiveness.
Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs.
Develop comprehensive training programs for end-users impacted by project changes.
Leadership
Build and lead effective cross-functional project teams.
Inspire risk-taking and innovation to maximize business benefit
Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting.
What We Want To See
10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company.
Bachelor's degree in Business Administration or related field.
Strong understanding of operational processes in manufacturing and clinical settings.
Proven experience with project management tools
Agile project management experience; PMP preferred.
Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value.
Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA).
Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization.
Analytical thinker with strong organizational skills and attention to detail.
Ability to handle multiple priorities in a fast-paced environment.
Location and Travel
Remote- California strongly preferred.
Ability to travel approximately 30%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$150,0000 - $190,000
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY.
For more information, see *********************************************************************************** and *****************************************
Auto-ApplyRegional Operations Director - Field (Remote PST)
Remote laboratory manager of operations job
Team
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.
This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale.
You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.
What You'll Do
Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets
Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
Maintain full compliance with ECM, health plan, and internal quality requirement
What You'll Need
5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
Experience leading large, distributed field or clinical teams
Proven success managing regional or multi-site operational and financial performance
Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
Excellent communication, problem-solving, and cross-functional collaboration skills
Comfort working in a fast-paced, evolving environment with changing program requirement
Because We Value You
Competitive salary: $130,000 - $145,000
(depending on experience)
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Auto-ApplyField Operations Director - Northwest Region
Remote laboratory manager of operations job
Job Type:
Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments.
MAJOR RESPONSIBILITIES
Personal:
Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world
Maintain spiritual disciplines for personal and ministry growth
Model wisdom and maturity in the balance of family, church, and ministry life
Operational and Administrative:
At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers
Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence
Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists
Manage supervisor's calendar and update assigned calendars with staff-related events and dates
Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting
Manage office equipment including Proxe Stations, projectors, camcorders, and display boards
Create and manage assigned reports, presentations, and projects
Coordinate, plan and manage meetings and events and related resources
Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same
Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials
Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties
Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software
Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students
Oversee compliance with national requirements, processes, and procedures
Other duties as assigned
Organizational Communication
Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams
Expedite and manage communication with team members, staff, vendors, program participants and others as needed
Manage and develop content for social media; monitor social media trends
Website maintenance as assigned
Partner with:
Human Resources on staff applications and performance reviews
Accounting on budgets and expense reports
Legal on contractual matters
Advancement on ministry partner development
Draft and maintain various forms of correspondence and communication
Develop and maintain a funding base and prayer support
Raise a portion of salary in an amount or percentage agreed upon with supervisor
Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity
KNOWLEDGE/SKILLS/ABILITIES
Excellent written and verbal communication skills
Able to handle sensitive information in a confidential manner
Develop and maintain positive working relationships
Always demonstrates respect and professionalism
Commitment to and ability to work in a diverse environment
Appropriately self-manages time, projects, priorities, and assigned work
Work is accurate, thorough, timely, and of high-quality
Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks
Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs
Skilled at organization, planning, and hosting different types of events and meetings
Actively listens and gives appropriate feedback/responses
Able and willing to ask others for financial, prayer, and practical help
QUALIFICATIONS
Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality
Prior or current experience with InterVarsity as a staff member or student preferred
Bachelor's degree or equivalent education/experience
Two or more years previous administrative, project, and event management experience preferred
Project management and event management certification desired
Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher
Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology
Familiarity with social media tools such as Facebook, Twitter, Instagram, etc.
Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds.
Pay Range: $39,288.00 - $52,392.00 per year
Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details.
Benefits:
We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following:
403(b) Retirement Savings Plan
403(b) matching contributions
Dental insurance
Employee assistance program
Employee discounts
Flexible work schedule
Flexible spending accounts
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Equal Employment Opportunity:
InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.
Auto-ApplyDirector Field & Remote Service Ops
Remote laboratory manager of operations job
WHO WE ARE
At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit ***************
WHAT YOU GET TO DO
This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders.
Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives.
Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations.
Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America.
Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability.
Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies.
Drive KPIs, process improvements, and service innovation across all domains.
Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication.
Perform all other duties as assigned.
WHAT YOU HAVE
Bachelor's degree in Engineering, Business or related field required. MBA preferred.
10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry.
Proven track record of leading large teams or cross-functional departments.
Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations.
Strong background in optimizing processes, managing budgets, and improving performance metrics.
Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems.
Familiarity with training and certification programs for technicians working on material handling systems.
Skilled in navigating complex organizational dynamics.
Exceptional communication skills-both verbal and written.
Working Conditions and Environment:
Authorization to work in the U.S.
Up to 35% travel required (domestic and occasional international).
Ability to obtain passport and travel to Europe and Canada
Professional office etiquette is required at all times
Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds.
WHAT YOU WILL GET
2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
Auto-Apply