Type: Regular Full-Time
Meridian Park Medical Ctr campus
Overview
You understand that a well-run laboratory is essential to providing the best possible services. That's why you use your problem-solving skills to ensure that everyone is working toward the same mission of making life better for others. You apply this goal whether you're supervising referral testing services, quality control or client interaction. At the same time, you enjoy sharing your skills as a medical technologist in a variety of capacities. You sound like the kind of person who might thrive within the Legacy community.
Responsibilities
Effective organization of staff and workload
Ensures that adequate trained and experienced staff is available to perform specimen processing, referral, computer registration, review send-outs and report results. Ensures that each shift has appropriately trained lead technologists and support staff. Reviews the in-service training and work performance records of all staff as compiled by the QA/QC technologists.
Leads periodic staff meetings and section meetings with the Operations Manager. Provides the Operations Manager with documentation and feedback for annual performance reviews and any disciplinary actions.
Reviews monthly budget summaries with the operations manager and aids work on budget projections, etc.
Resolves problems in a positive and effective manner inter- and intra-departmentally.
Coordinates multiple tasks and priorities for all functions and areas of responsibility.
Maintains staffing budget targets.
Under the direction of the department manager, is responsible for:
Training, coaching, performance appraisals and disciplinary process.
Assisting in the hiring and firing process.
Management-support tasks.
Assists with payroll and budgetary processes.
Quality planning and monitoring.
Safety.
Work schedules and vacation requests.
Ordering supplies/equipment (as appropriate)
Assisting with staff in-services and department meetings.
Practices/procedures and equipment are maintained to keep department current and productive.
LIS/Specimen Handling:
Access the clinical and laboratory information systems to enter specimens into the system, follow specimens throughout the system, enter and report test results, provide information on patient demographics, look-up past results and employ any additional LIS functions required to perform the duties described in this document.
Phlebotomy as appropriate:
Perform venipuncture and capillary collections appropriate for the age of the patient in a professional manner and with minimum discomfort.
Benchwork:
Perform standard laboratory analyses accurately according to published procedures and turnaround times. Validate results, which include, but are not limited to, recognizing questionable results, investigating the cause(s) of questionable results, and taking appropriate action regarding release of test result to customer.
Instrumentation and Operations:
Operate standard laboratory instrumentation according to published operating procedures, perform maintenance on said equipment and make appropriate decisions regarding repairs. Arrange for alternative testing as described in the SOPM. May step in as key operator as situations require.
Highly Complex Laboratory Analyses:
Helps set standards and supervises pre-analytical processes. Reviews and verifies highly complex procedures requiring evaluation and judgment. Reviews and approves final test results of laboratory assistants.
Test Interpretation:
Communicate written and verbal information to customers regarding appropriate specimen collection, transport, and test methodology. Interpret test results. Handle client service issues at all levels appropriately, courteously and effectively with a customer focus.
Administration:
Perform administrative tasks such as ordering supplies and maintaining records, and/or training technical staff in writing laboratory procedures as assigned by the section manager.
Each aspect of service provided: satisfying customers, leading and empowering people, continually improving/preventing errors, managing with data.
Procedure Documentation:
Write test procedures using approved NCCLS or Legacy Laboratory's formats, and update documentation manuals with test changes and annual reviews.
Quality Control and Quality Assurance Monitoring:
Monitors the quality control program for given lab section(s), review results, take corrective action when necessary, and report results regularly.
Instrument Maintenance Monitoring:
Monitors the maintenance program for instruments in given lab section. Ensures that preventative maintenance is done and records are complete. Serves as resource when instruments malfunction and helps resolve problems.
CAP or other required Accreditation/Licensure/Certification Preparedness:
Apply standards necessary for CAP or other required accreditation to assess readiness and develop an action plan to ensure preparedness. Implement the plan when approved.
Competency Program Monitoring:
Provide site coordination for competency testing program in specialty area. Monitor competency program and maintain department records. Follow up with staff as needed.
Proficiency Testing Program Monitoring:
Coordinate the proficiency testing program for specialty area, including CAP surveys. Investigate failures, suggest corrective action, and write exception reports when needed.
Teaching & Training:
Coordinate the training program for given lab section. Ensure that new staff and cross training staff receive adequate training. Training checklists are used and initial competencies are completed and correctly documented. Assist manager in organizing individual's training program.
Demonstrates knowledge of Computer Downtime Procedure.
Understands, for given job assignment, how to manage patient/specimen data when relevant clinical or business information systems, including the Laboratory Information System are unavailable for use.
Qualifications
Education :
For individuals hired after December 1, 2014 a Bachelor's degree in medical technology, clinical laboratory, chemical, physical or biological science from an accredited institution is required. Minimum 3 additional years of laboratory training or experience, or both, in high complexity testing (as defined by CLIA'88).
Skills :
Must meet Testing Personnel qualifications for high complexity testing as defined per CLIA Regulations 493.1489 (see addendum for detail on CLIA Regulations, Sec. 493.1489). Keyboard skills and ability to navigate electronic systems applicable to job functions required. Interpersonal and communication skills required.
LEGACY'S VALUES IN ACTION:
Follows guidelines set forth in Legacy's Values in Action
Equal Opportunity Employer/Vet/Disabled
PI193908626