Top Laboratory Supervisor Skills

Below we've compiled a list of the most important skills for a Laboratory Supervisor. We ranked the top skills based on the percentage of Laboratory Supervisor resumes they appeared on. For example, 35.8% of Laboratory Supervisor resumes contained Lab Equipment as a skill. Let's find out what skills a Laboratory Supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Laboratory Supervisor resumes in 2020. Read below to see the full list.

1. Lab Equipment

high Demand
Here's how Lab Equipment is used in Laboratory Supervisor jobs:
  • Maintained all lab equipment and analyzers by performing routine cleaning and preventive maintenance, with proper documentation.
  • Maintained lab equipment and performed calibrations, correlations, proficiency study specimens and specimens for CAP inspections.
  • Developed new and updated existing standard operating procedures for test lab equipment.
  • Validate and perform preventive and corrective maintenance on lab equipment as necessary.
  • Perform regularly scheduled maintenance on all lab equipment.
  • Maintained photo lab equipment and completed inventory orders.
  • Take responsibility for lab equipment and assist students
  • Maintain lab equipment and troubleshoot/resolve instrument problems
  • Performed maintenance operations on lab equipment.
  • Maintained and installed computer lab equipment.
  • Conducted lab experiments upon request, maintained lab equipment, oversaw the functions within the lab and enforced the strict lab protocol
  • Processed photo orders on line and in store, trained, performed cycle counts, preformed preventive maintenance on wet lab equipment
  • Maintained calibration schedule of all lab equipment and test fixtures to ensure product testing was done within valid calibration dates.
  • Calibrate, fix, and maintain lab equipment including water purification system, Myron meters, pH probes, etc.
  • Provided support for equipment specification, design, procurement, installation and validation of RFID lab equipment.
  • Evaluated and planned maintenance of and upgrades to lab equipment to ensure capability to meet customer needs.
  • Operated and maintained all photo lab equipment by running morning tests to check all chemical stability.
  • Conducted safety maintenance of lab equipment on a daily, weekly, monthly and quarterly basis.
  • Assisted in the design and development of a nine lab equipment and space renovation project.
  • General lab procedures and safety, keeping logs, performing needed calibration on lab equipment.

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2. Photo Lab

high Demand
Here's how Photo Lab is used in Laboratory Supervisor jobs:
  • Trained to meet certification requirements for photo lab technicians and management of equipment to ensure proper development of customer's pictures.
  • Promoted to Photo Lab Supervisor in 1994 for significantly exceeding my previous job expectations and overall performance.
  • Scheduled photo lab employees and assigned tasks to maximize productivity and efficiency.
  • Supervised photo lab and all associated staff coordinating schedules and assignments.
  • Supervised monetary activities, merchandising activities and photo lab operations.
  • Worked my way up from cashier to photo tech to photo lab supervisor, working on being a shift b supervisor.
  • Assist customer in locating additional products (film, batteries, frames) Understand the expectations of Photo Lab Team Members.
  • Utilized and maintained equipment and software manuals, and communicated regularly with IT support professionals and trained 4 photo lab technicians.
  • Run and maintain the photo lab to make sure that all production is moving in an efficient and timely manner.
  • Coordinate and track Training and Certification of all employees who process film in the Photo lab within designed time frames.
  • Open store, close store, inventory control, Bank Deposits, Photo Lab, Stocking supplies from truck deliveries.
  • Utilize all sales building materials provided to the store and merchandise area surrounding the Photo Lab to promote additional sales.
  • Demonstrated photo lab products and provided deep insight into the products, then encourage the products to increase sales.
  • Assign, prioritize, and follow up on tasks to Photo Lab employees, while providing direction and feedback.
  • Cashier, printed photos, assisted customers, made sure all maintenance needed was done on the photo lab
  • Supervised 20 employees' photo lab-related tasks and provided feedback to employees to facilitate in their employee development.
  • Assisted with developing and training a five member team of associates to successfully merchandise a CVS/Pharmacy Photo Lab.
  • Tracked photo lab daily sales, hourly activity, production summary, photo waste and daily test.
  • Overlook day-to-day functions of the photo lab and associates, loss prevention issues and cash handling procedures.
  • Oversee department and other photo lab employees, assuring that the best quality of service is provided.

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3. Safety Procedures

high Demand
Here's how Safety Procedures is used in Laboratory Supervisor jobs:
  • Implement safety procedures and environmental practices, while enforcing compliance with regulatory, industry and company standards.
  • Helped in the implementation of the launched safety procedures concerning laboratory activities and among its personnel.
  • Followed prescribed safety procedures, and complied with federal laws regulating waste disposal methods.
  • Maintained and organized the laboratory including inventory, ordering, and safety procedures.
  • Utilized and enforced proper safety procedures while working with hazardous chemicals.
  • Managed chemical inventory, monitored safety procedures, handled chemical waste.
  • Enforced safety procedures and performed related work as required.
  • Proposed safety procedures for laboratories.
  • Introduced, coordinated, and monitored all safety procedures in accordance with federal, state, and local regulations.
  • Trained new, as well as cross-trained staff on operating procedures of all photography equipment and safety procedures.
  • Ensured proper use of equipment, safety procedures and power supplies for the lab.
  • Have been trained and certified for safety procedures and handling of highly hazardous chemicals.
  • Coordinated lab meetings, trained new lab employees, and lab safety procedures.
  • Maintain good housekeeping and safety procedures to assure efficiency in the lab.
  • Maintained the safety of science laboratory by applying the standard safety procedures.
  • Conduct and oversee all federal state and company safety procedures and protocol.
  • Enforce safety procedures applicable to product manufacture in the processing unit.
  • Trained, scheduled and followed company safety procedures for employees.
  • Implemented all quality, environmental, and safety procedures.
  • Trained fellow employees on equipment and safety procedures.

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4. Customer Service

high Demand
Here's how Customer Service is used in Laboratory Supervisor jobs:
  • Managed and realigned all efforts in project execution and delivery, including customer service and project tracking Prior Experience
  • Developed and maintained yearly customer service contracts to maintain and provide service for existing customers.
  • Developed reputation as an efficient service provider with high levels of Customer Service and Dedication.
  • Provide quality imagining services as well as exceed customer service standards to ensure customer satisfaction
  • Mediated and negotiated client-laboratory problems as Customer Service Representative for the Clinical Pathology department.
  • Performed minor equipment repairs on developer and processor Provide customer service with merchandises.
  • Resolved all customer inquiries and complaints actively while maintaining excellent customer service.
  • Processed photos in the laboratory, provided customer service, organized merchandise
  • Improved customer relations by consistent and excellent customer service and performance.
  • Provided quality customer service * Supervised and monitored all lab orders.
  • Communicated effectively with other departments and provided excellent customer service.
  • Promoted to supervisor position while maintaining Customer Service Representative responsibilities.
  • Promote superior customer service within the hospital and outpatient locations.
  • Worked with customer service manager to enhance customer experience.
  • Assisted customers with merchandise while providing numerous customer services.
  • Provided customer service and assisted clients with problem resolution.
  • Provided friendly and dependable customer service to photo customers.
  • Managed 20 employees (billing/collections/claims processing/customer service).
  • Coordinate closely with customer service with sample/result status.
  • Provided technical support to customer services and marketing.

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5. Hematology

high Demand
Here's how Hematology is used in Laboratory Supervisor jobs:
  • Developed and delivered training programs for medical doctor's ongoing continuing education (residency/fellowship in Hematology and Pathology) and B.S.
  • Coordinated the relocation of the Hematology Laboratory into a new medical facility with no interruption of service.
  • Performed microscopic identification of biopsy tissue for leprosy and other hematology lab diagnostic procedures of body fluids
  • Supervised the department of Hematology, Chemistry, Diagnostic Immunology and Bacteriology.
  • Directed operations for the transfusion service and special hematology department.
  • Reviewed abnormal results in hematology and clinical chemistry.
  • Integrated outreach testing into the Hematology Laboratory.
  • Served as Blood Bank and Hematology Supervisor for this 280-bed hospital, with full oversight of 20 FTE/PTE.
  • Supervised all aspects of the Hematology and Blood Bank departments, managing a staff of 18.
  • Defined, implemented, and enforced standard hematology policies, procedures, and quality control measures.
  • Supervised diverse staff of thirty-five employees in hematology, chemistry and central processing.
  • Receive samples and conduct blood banking, chemistry, and hematology.
  • Perform testing in Blood Bank, Hematology, Coagulation and Chemistry.
  • Performed bench work as needed in both Hematology and Chemistry.
  • Experience in Blood Bank, Chemistry and Hematology.
  • Train new personnel in Chemistry and Hematology.
  • Read NYS proficiency slides in Hematology.
  • Perform immuno-hematology according to laboratory approved protocol.
  • Managed high production Immunohematology Laboratory.
  • Supervised all areas of a commercial veterinary laboratory with concentration on clinical chemistry, hematology and parasitology.

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6. Daily Operations

high Demand
Here's how Daily Operations is used in Laboratory Supervisor jobs:
  • Maintained and monitored daily operations of the computer lab; assisted students with various computer problems and supervised student workers
  • Managed the daily operations of the Research and Development Engineering Laboratory including a staff of 9 Laboratory Technicians.
  • Coordinated daily operations with team leaders from Production management, Technology management, Purchasing management, and Logistics.
  • Managed the daily operations of three vaccine safety and potency testing laboratories in Merck Manufacturing Division.
  • Directed workforce planning, laboratory schedule and daily operations of a diverse laboratory staff.
  • Managed daily operations of tutorial program including scheduling and tutorial needs and training
  • Supervised 12 personnel in the daily operations of shipboard chemical test laboratory.
  • Provide leadership and management of daily operations in Transfusion Service laboratory.
  • Provide supervision for all daily operations at the Memorial North Laboratory.
  • Supervised daily operations of blood component quality control laboratory testing.
  • Executed daily operations of quality control and continuous quality improvement.
  • Managed daily operations of a family practice clinical laboratory.
  • Supervised and performed daily operations of blood donation testing.
  • Supervised and directed daily operations in the laboratory.
  • Managed daily operations of the organic analysis laboratory.
  • Managed daily operations for laboratory and specimen collection.
  • Executed daily operations of the vascular laboratory.
  • Overlooked daily operations in a pharmacy warehouse/lab.
  • Coordinated daily operations and all safety personnel.
  • Managed daily operations for multiple lab locations.

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7. Osha

high Demand
Here's how Osha is used in Laboratory Supervisor jobs:
  • Resolved inter-departmental issues, directed laboratory improvements for OSHA compliance, strong medical terminology, relied on previous hospital experience.
  • Processed and sorted specimens collected according to OSHA and laboratory guidelines.
  • Confirm compliance with all OSHA regulations related to Demilitarization.
  • Assure laboratory compliance to OSHA/Washington University Safety guidelines.
  • Processed film & digital photographs, maintained processing equipment, trained all store associates in lab production duties & OSHA standards.
  • Organized lab area and ordered supplies to achieve a clean and well maintained work area in accordance with all OSHA regulations.
  • Train and supervise employees, cash counts, order stock, product placement, register work, maintain OSHA standards.
  • Experienced in the safe handling of photographic processing chemicals and general laboratory safety to be in compliance with OSHA regulations.
  • Assure sharp objects are in proper containers, follow safety rules and use proper body mechanics apply OSHA LAWS.
  • Participated in updating laboratory testing, documentation and safety standards to meet CAP, OSHA and JCAHO inspection requirements.
  • Supervised employee training of new software and products, making sure OSHA guidelines are followed at all times.
  • Participated in departmental issues, directed laboratory improvements for OSHA compliance, SOP development, and internal policies.
  • Ensured all employees working on film comply with federal and state laws as well as OSHA regulations.
  • Ensured all Photo Lab employees working on film processing complied with Cal-OSHA, State and Federal laws.
  • Managed process during three CAP inspections, two state medical inspections, and one OSHA inspection.
  • Compiled data for OSHA, CLIA, Rural Health and Washington Stated Department of Health reviews.
  • Comply with all policies and OSHA regulations related to safety, cleanliness and infection control.
  • Enforced the laboratory's policy, besides OSHA, EPA, and CLIA's regulations.
  • Maintain all aspects of the lab accordance with CLIA, OSHA, and State guidelines.
  • Reviewed OSHA and NFPA requirements for storage of hazardous materials and ensured facilities met requirements.

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8. Lab Personnel

high Demand
Here's how Lab Personnel is used in Laboratory Supervisor jobs:
  • Monitor compliance of protocol methods and standard operating procedures by technical and lab personnel.
  • Direct and coordinate Engineering Lab personnel to maximize data collection and time management.
  • Conducted interviews and hired personnel to improve lab personnel capabilities.
  • Trained lab personnel on photographic enlargers and automatic printers.
  • Perform Lab personnel evaluations and carrier development profiles.
  • Serve as back-up for lab personnel for sampling Water, liquid particle testing, environmental monitoring, HEPA filter testing.
  • Train lab personnel in the proper use and care of specialized equipment and wrote procedures for its use.
  • Trained and supervised all lab personnel, ensured continuous improvement of all lab functions including audit readiness.
  • Supervised work performance of 3 lab personnel including hiring, training, safety and professional development.
  • Developed training module to ensure that lab personnel were APA (American Proficiency Institute Certified).
  • Supervised evening shift lab personnel and equipment workload in the used Test Equipment Sales Industry.
  • Supervised, lead and instructed lab personnel on equipment use and safety of equipment.
  • Hired lab clerk to offload routine lab paper work and maintenance from lab personnel.
  • Maintain Inventory and ensure that the proper supplies are available to lab personnel.
  • Supervised lab personnel on preparation of blood samples delivered to the lab.
  • Supervised lab personnel and provided support as a back up analyst.
  • Supervised the training of lab personnel in lab procedures and policies.
  • Make sure other lab personnel are trained and following SOP.
  • Arranged proficiency testing of lab personnel via certified samples.
  • Provide lab personnel with weekly schedule and work assignments.

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9. Microbiology

high Demand
Here's how Microbiology is used in Laboratory Supervisor jobs:
  • Processed microbiology culture identification and sensitivity testing.
  • Company purchased - microbiology laboratory division eliminated.
  • Inoculated crickets for microbiology investigative laboratory.
  • Supervised the quality control and microbiology laboratories to ensure high quality products were manufactured, that complied with customers established specifications.
  • Supervised machine maintenance and proficiency testing for hematology and chemistry departments as well as several microbiology procedures conducted during the night.
  • Performed advanced clinical procedures Hematology, Coagulation, Urinalysis, Biochemistry, Microbiology, Specimen Processing, and Blood Bank.
  • Create an analyst microbiology testing qualification SOP in order to have a practical test qualification on every microbiology lab methodology.
  • Prepared reagents and cultures to analyze different tests in hematology, immunology and microbiology techniques used to detect results.
  • Provide support to all plant validation activities that requires microbiology personnel and testing of new product introduction.
  • Supervised the chemistry, microbiology, hematology, coagulation, and urinalysis sections of the clinical laboratory.
  • Interpret microbiology results, interpret data and formulate action plans to establish corrective and preventive measures.
  • Developed Toxicology Department Managed Toxicology, Chemistry, Hematology, Coagulation, Microbiology and Urinalysis Departments.
  • Collected and prepared patient specimens for laboratory testing for chemistry, hematology, urinalysis and microbiology.
  • Performed both moderate and high complexity testing in chemistry, microbiology, immunology and hematology.
  • Performed product and process non-compliance investigations in production, quality control, and microbiology departments.
  • Manage microbiology lab and serve as corporate microbiologist, supporting all plants on microbiology issues/questions.
  • Established and implemented policies and procedures for the Microbiology Section of the Laboratory.
  • Conducted training for laboratory personnel in microbiology testing methods, procedures and protocols.
  • Certified by the Pennsylvania Department of Environmental Protection in Microbiology and Chemistry.
  • Communicate and interpret microbiology results to all levels of the organization.

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10. Clia

high Demand
Here's how Clia is used in Laboratory Supervisor jobs:
  • Prepared lab for initial CLIA/COLA Licensing and maintained all annual certifications thereafter.
  • Lead successful completion of numerous CLIA/COLA inspection of Physician Office Laboratory.
  • Prepared laboratory and technicians for CLIA inspections.
  • Lead coordinator for COLA, CLIA and AP Joint Commission inspection, which all resulted in perfect ratings or no decencies.
  • Participate in COLA/CLIA and NJ State inspections and assist in preparation of responses for any deficiencies issued by the accrediting agencies.
  • Participated in four inspections: CAP, CLIA, New York Department of Health and Massachusetts Department of Health.
  • Developed yearly employee skills expectations for appropriate accreditation agencies including JCAHO, CLIA, AABB, and CAP.
  • Prepared and maintained readiness for accreditation and compliance with CLIA, CAP, and the Joint Commission standards.
  • Participated and prepared the department for internal and external inspections by NY State, CLIA and CAP.
  • Assisted director with the laboratory in meeting all CLIA, CAP, COLA and JCAHO requirements.
  • Run a high complexity laboratory to ensure smooth operation, complies with CLIA and CAP 9.
  • Supervised 11 Medical Technologists and the quality assurance program in two public health CLIA laboratories.
  • Develop, implement and maintain systems/procedures to insure agency compliance with CLIA and HIPAA standards.
  • Performed High Complexity Test validation according to CLIA regulations for Point of Care Glucose testing.
  • Established and maintained CAP, TJC and CLIA 88 standards in Point of Care Testing.
  • Perform all studies as required by CLIA '88 and CAP for good laboratory practice.
  • Participate in-house investigations for the prevention of CAP, COLA and CLIA findings.
  • Prepare and update policy and procedure manuals according to CAP and CLIA guidelines.
  • Enrolled the lab in additional proficiency testing programs to maintain CLIA compliance status.
  • Coordinated and maintained all QA data, procedure manuals and CAP/CLIA compliance documents.

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11. ISO

high Demand
Here's how ISO is used in Laboratory Supervisor jobs:
  • Performed routine and complex molecular testing procedures including DNA isolation, library preparation and quality control, sequencing and data analysis.
  • Maintained liaison with affiliated University of New Mexico Laboratory Technician School and served as a member of their Medical Advisory Committee.
  • Experienced in both customer service and supervisory position, supervised assistants, solved customer problems and assured satisfaction.
  • Provide excellent customer service and update member's account information using various computer applications Photo Lab Supervisor
  • Maintained specimen integrity by using aseptic technique, following department procedures; observed isolation procedures.
  • Collaborated with other supervisors in purchase of instruments, planning and implementation of departmental procedures.
  • Work with laboratory supervisor to ensure safety and security of students and lab equipment.
  • Paint Lab Supervisor responsibilities included inventory, ordering and handling of paints and chemicals.
  • General supervisory duties, including staff direction, evaluation, scheduling and supervision.
  • Position: Lab Supervisor, Generalist and resident medical student Laboratory Instructor.
  • Core Laboratory Supervisor for Clinical Laboratories of Hawaii at Wilcox Memorial Hospital.
  • Participate in the environmental monitoring validation of the manufacturing Isolation System.
  • Consulted with supervisors to discuss and recommend work improvement practices.
  • Work as bench technologist 40 hours/wk while fulfilling supervisory responsibilities.
  • Completed and implemented ISO-9000 / QS-9000 documentation and procedural requirements.
  • Supervised primary sample-preparation laboratory in an ISO 17025 regulatory environment.
  • Perform all administrative and practical functions as Laboratory Supervisor.
  • Performed supervisory review of all testing and quality records.
  • Planned and performed experiments to isolate and characterize enzymes.
  • Provide supervisory approval on outdated coupons or large refunds.

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12. Lab Operations

high Demand
Here's how Lab Operations is used in Laboratory Supervisor jobs:
  • Supervised and assisted technicians in daily lab operations according to established quality assurance protocols.
  • Performed daily lab operations, calibrations and maintenance.
  • Maintained Technician schedules and lab operations.
  • Supervised day to day lab operations
  • Engaged in complex problem solving related to lab operations including media selection, experimental printing techniques, and meeting deadlines.
  • Coach and develop new hires as well as current associates in lab operations, product offerings, and sales methods.
  • Focus on documenting and establishing plans for monitoring Key Process Indicators (KPI's) in the lab operations.
  • Recommend and implement new methods and/or capital investments to improve the efficiency or quality of the lab operations.
  • Manage all lab operations to include staff, inventory, budget, and meeting regulatory requirements.
  • Monitor day-to-day lab operations of a store that sees $3.8 million in annual sales.
  • Combined On-Line Analyzers with Lab Operations 110.00 2004.00 Beaumont, Texas ExxonMobil Corp.
  • Create, maintain, and monitor operating budgets for lab operations and consumables.
  • Certified to train all new employees in lab operations and daily tasks.
  • Evaluated and sets policies and procedures for lab operations.
  • Utilize task teams to improve lab operations and quality.
  • Trained new employees in the lab operations.
  • Staff Radiology Technologist Provided supervision to staff for combination lab to include overseeing of everyday staffing issues and lab operations.
  • Initiated and implemented all Metrology Lab Operations.
  • Oversee lab operations for tutoring staff of 35 employees Filing documents and retrieve information as needed.
  • Oversee Metals Lab operations Data Validation Team Management

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13. Lab Staff

high Demand
Here's how Lab Staff is used in Laboratory Supervisor jobs:
  • Facilitated monthly safety and quality assurance meetings for all lab staff and pathologist.
  • Supervised lab staff to ensure reports are completed accurately and timely.
  • Supervised, trained, and scheduled tasks for Entomology Lab staff, including instructing staff on new equipment and protocols.
  • Managed a part-time lab staff of 9 and assumed hiring, training, scheduling, and payroll duties.
  • Managed the hiring, training and performance evaluations for quality control lab staff and supervised their daily activities.
  • Conduct and attend meetings of the Clinical Lab staff, Laboratory Management, and Validation Committee meetings.
  • Hired, trained, scheduled and supervised all part-time lab staff on operational and technical procedures.
  • Assigned, prioritized and followed-up on assignments to Photo Lab staff while directing and providing feedback.
  • Assisted lab staff with problem sample collection scenarios by offering suggestions or completing the collection myself.
  • Planned and administered monitoring schedules, which directed the activity of lab staff.
  • Supervised Lab staff which varied from 2 to 5 on 2 shifts.
  • Drafted lab policy guidelines and conducted frequent policy presentations for lab staff.
  • Supervised lab staff, scheduled work assignments and maintained equipment.
  • Managed Prototype Lab Staff in development of the GMT800 program.
  • Assigned, prioritized and followed-up on Photo Lab staff assignments.
  • Planned budgets and work load for the lab staff.
  • Assisted new hires and trained new lab staff.
  • Trained and/or supervised training of other lab staff.
  • Train photo lab staff on photo processing.
  • Supervised lab staff and analyzed their performance.

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14. Phlebotomy

high Demand
Here's how Phlebotomy is used in Laboratory Supervisor jobs:
  • Provided practical lab support to Medical Assistants and Phlebotomy students to ensure achievement of competency goals.
  • Monitored phlebotomy TAT and implemented quality improvements to ensure physician satisfaction.
  • Functioned as the Phlebotomy Training Specialist across all corporate sites nationally.
  • Performed phlebotomy on patients and provided education on all test performed.
  • Assisted and performed phlebotomy collections on pediatric to adults patients.
  • Coordinated and assisted in phlebotomy room construction/remodel.
  • Functioned as Preceptor for Phlebotomy/Medical Technician Students.
  • Supervised five employees including phlebotomy.
  • Maintained supervision of phlebotomy personnel.
  • Performed phlebotomy to all ages of patients as well as a range of laboratory tests as well as front desk operations.
  • Assumed the responsibilities of the laboratory manager in their absence, including supervising the phlebotomy staff.
  • Coordinated with Hospital staff and Army Reserve Units for phlebotomy training requirements of personnel.
  • Perform lab testing and phlebotomy, instrument maintenance and quality assurance testing as required.
  • Maintain expertise within specialty, Phlebotomy, and share this knowledge with team members.
  • Experience with routine phlebotomy including drawing blood and collecting throat and NP cultures.
  • Perform and oversee all areas of waived and moderate complexity testing and phlebotomy.
  • Maintained ordering of supplies in the phlebotomy area as well as the lab.
  • Created competency assessments for staff in all testing client relations and phlebotomy areas.
  • Assure accurate transcription of physician orders for phlebotomy activity from Clerk II transcriptions.
  • Reorganized phlebotomy pickup rounds, which resulted in an improvement in turnaround time.

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15. Test Cases

average Demand
Here's how Test Cases is used in Laboratory Supervisor jobs:
  • Created Database and maintained all Assets of the Lab, as well as tracking all test suites and test cases.
  • Created test cases using Test Director relative to the Requirements and Functional Specifications.
  • Create software system test plans and test cases.
  • Prepare Test Plan, Test Cases, Test Procedure, and Test Script based on the system & business requirements.
  • Managed, developed, and executed Test Cases and Test Scripts based on the University's program requirements.

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16. FDA

average Demand
Here's how FDA is used in Laboratory Supervisor jobs:
  • Reviewed FDA requirements for manufacturing of cosmetics and pharmaceuticals and ensured area compliance in lab and manufacturing areas.
  • Required to have knowledge and understanding of regulatory and accrediting agency requirements such as CAP/JCAHO/FDA accreditation.
  • Develop assays in a quality controlled environment and yielding necessary quality documentation for compliance with FDA.
  • Facilitated FDA regulatory compliance and audits, customer audits and internal audits.
  • Performed and authored validations for FDA-modified as well as laboratory developed tests.
  • Created an entire functional FDA regulated laboratory.
  • Prepare laboratories for CAP inspections, CA Tissue Bank, FDA regulations, SART; implement quality control, quality assurance.
  • Maintained all paperwork associated from the collection of specimens, including shipping those samples according to SOP's provided by the FDA
  • Regulate and maintain lab compliance for regulatory and licensing agencies (FDA, CLIA, NY, etc.).
  • Assisted in FDA audit preparations for test and development team and represented this team for the CAPA process where applicable.
  • Comply and enforce requirements of accreditation and regulatory agencies such as CAP, Joint Commission, FDA, and AABB.
  • Served as a Laboratory Evaluation Officer for 15 years auditing 25 laboratories in Alabama to maintain FDA and EPA compliance.
  • Implemented quality systems to maintain compliance with FDA, ISO, OSHA, Baxter Corporate and BioScience Division requirements.
  • Quantified product safety for the world's largest manufacturer of processed Bovine colostrum, striving toward strict FDA regulations.
  • Headed an investigation for and an extensive evaluation of a cross-functional, FDA compliant, centralized photography systems.
  • Established and maintained FDA and OSHA regulatory compliance of laboratory, personnel, methods, and documentation.
  • Implement Good Laboratory Practices standards as defined on the FDA Code of Federal Regulations, Title 21.
  • Organized and implemented processing samples using the new FDA compliant kit and software for the IDE submission.
  • Recorded all data into IT systems that are used according to the FDA standards required for laboratories.
  • Ensured compliance in a highly regulated GMP environment contributing to having no FDA findings in 7 years.

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17. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Laboratory Supervisor jobs:
  • Conduct internal audits for Quality Management System Procedures at multiple sites to ensure compliance and standardization of processes across all facilities.
  • Operate, maintained and performed quality control checks on laboratory equipment and procedures to ensure compliance with strict federal regulations.
  • Complete administrative functions to ensure compliance with regulatory and institutional requirements and that all laboratory procedures represent current practices.
  • Liaised with cross-functional manufacturing and laboratory teams to ensure compliance with industry standards and regulations.
  • Direct special projects independently and provide quality planning to ensure compliance.
  • Worked closely with TNRCC and EPA to ensure compliance accreditation for NELAC certification and yearly inspection of records and methods.
  • Perform tests, maintenance, correlation, quality control and calibration to ensure compliance with multiple accreditation standards.
  • Partner closely with the Quality Assurance Manager to ensure compliance with the above-noted quality systems and standards.
  • Confirmed that all the processes and procedures were followed to ensure compliance.
  • Monitor training documents to ensure compliance with all applicable policies and procedures.
  • Supervised and trained technicians to ensure compliance and safety.
  • Perform monthly reviews to ensure compliance.
  • Coordinated and overseen the industrial pretreatment program: monitored industrial discharge to ensure compliance with permits; performed audit/inspections.
  • Performed validation studies on analytical instruments, reagents, and assays to ensure compliance and adherence to required standards.
  • Review day to day work in progress and completion to ensure compliance with cGMP guidelines.
  • Supported the operations department to ensure compliance of Datagate government contracts.

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18. Performance Reviews

average Demand
Here's how Performance Reviews is used in Laboratory Supervisor jobs:
  • Delivered annual performance reviews of each Confirmation lab employee; performed disciplinary actions; interviewed and evaluated applicants for open positions.
  • Supervised analytic chemists, interviewed perspective employees, provided annual performance reviews, and advocated for employee benefits.
  • Established weekly work schedules, maintained departmental records, managed financial reports, performed quarterly performance reviews.
  • Prepared and delivered performance reviews, developed annual goals within departmental guidelines.
  • Received above average or excellent performance reviews on all job evaluations.
  • Conduct performance reviews, training and competency assessments of subordinates.
  • Demonstrated leadership through organizing staff meetings and conducting performance reviews.
  • Participated in staff performance reviews and disciplinary actions.
  • Conducted performance management including coaching/counseling and performance reviews.
  • Managed staff training/development and performance reviews.
  • Implemented performance reviews and provided training.
  • Conducted performance reviews of personnel.
  • Handled all employee coaching and counseling, reductions in force, terminations, interviewing and performance reviews.
  • Performed employee performance reviews, interviews, and assisted management with selection and hiring of new employees.
  • Maintained staffing by interviewing, hiring, training, performed personnel competency assessments and work performance reviews.
  • Complete client's laboratory needs on time and lead team meetings and handle individual performance reviews.
  • Included training, hiring, discipline actions, performance reviews and scheduling for the staff supervised.
  • Supervised, trained, assigned work schedule, and provided performance reviews of laboratory staff.
  • Conducted performance reviews, and provided frequent feedback to subordinates to reinforce or adjust performance.
  • Conduct mid-year and end of the year job performance reviews for employees.

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19. QA

average Demand
Here's how QA is used in Laboratory Supervisor jobs:
  • Formulated QA reports and participated in Baltimore Lab QA meetings, as well as regional laboratory QA meetings in Northern Virginia.
  • Served on the QA committee of the laboratory team, addressed all issues between off-site facilities and main hospital laboratory.
  • Implemented and performed various in-house lectures and QA meetings for physicians, residents, technical staff, and students.
  • Reviewed all data generated in the laboratory to validate that all QA guidelines and NPDES limits are acceptable.
  • Assisted QA in organizing audits to prepare lab for TS 16949 and OHSAS 18001 certifications.
  • Supervised the QA chemistry laboratory groups including Raw Materials, In-Process, and Finished Product.
  • Provide or supervise final QA approval of investigations and disposition of any product batches affected.
  • Reviewed Quality control and ordered supplies, Prepared Monthly QA reports & Performance evaluations.
  • Ensured implementation and enforcement of Quality Assurance (QA) procedures and work standards.
  • Developed a cost analysis method to be used for all QA testing platforms globally.
  • Established 5S practices in the plant by piloting 5S in the QA laboratory.
  • Cross trained with all other labs within CQA for product release.
  • Maintained quality and on-time delivery stats better than QA mandated targets.
  • Provide direct or provide QA resources to support product development teams.
  • Participate in Infection Control, CQI, and IQAP meetings.
  • Instituted interstate Quality Assurance activities to enhance our QA program.
  • Performed QA and compliance testing for UL and FCC agency approvals
  • Imputed data to spreadsheets and reviewed all QA data.
  • Assisted the lab manager with QA and safety audits.
  • Report to both QA Manager and Unit Leader.

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20. QC

average Demand
Here's how QC is used in Laboratory Supervisor jobs:
  • Perform weekly quality and inventory control audits and correct deficiencies while reporting outcomes to QA/QC corporate management.
  • Provided QC approval or corrective action for in-process or finished laboratory products.
  • Maintain QA/QC for laboratory and implement statistical process controls.
  • Monitor and document all laboratory QC procedures.
  • Supervised QA/QC laboratory of seven chemists.
  • Supervised QC microbiologists at laboratory benches.
  • Conducted QC monitoring and validations.
  • Create and implement new policies and procedures while overseeing the proficiency of testing, QA, and QC of the department.
  • Maintained SQC and laboratory procedures, enforced a safe and clean working environment, and established/adjusted procedures to meet production schedules.
  • Monitor the inventory to ensure a ready supply for all reagents, Calibrators, QC materials and consumables for everyday use.
  • Performed QA/QC procedures on laboratory sterilization equipment (steam sterilizers, dry heat ovens, ultra-violet boxes and bio-safety cabinet).
  • Reviewed and approved monthly QC reports and long-term trend analysis, as well as daily QC results as appropriate.
  • Maintained QC, supply ordering, CAP survey performance, instrument maintenance, training and orientations in all sections.
  • Prepared QC summary reports for each in-use instrument and lab reports, utilizing data summaries prepared by technicians.
  • Work with various departments (QA, QC, Project Planning) to keep projects on schedule.
  • Monitored Chemistry Quality Control by checking QC graphs weekly for shifts and trends and troubleshooting as needed.
  • Operated and developed QC procedures for color measurement via 4 injection molding and QC testing machines.
  • Created guidelines for the training of other laboratory personnel and maintain QA/QC procedures for the laboratory.
  • Performed laboratory testing, QC, and instrument maintenance for all areas of the clinical laboratory.
  • Provide managerial review of both QC/QA & EHS functions, application of technical methods for performance.

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21. Urinalysis

average Demand
Here's how Urinalysis is used in Laboratory Supervisor jobs:
  • Prepared and maintained chemical inventories for Hematology, Coagulation, Urinalysis and Blood Bank.
  • Perform clinical testing in following areas: Chemistry, Hematology/Coagulation, and Urinalysis.
  • Managed the performance of clinical hematology, chemistry, coagulation and urinalysis testing.
  • Worked in Chemistry, Hematology, Urinalysis and Coagulation.
  • Perform the Validation of Method, Precision, Linearity, Method Comparison and samples analysis of Chemistry, Hematology and Urinalysis.
  • Authored and maintained procedures for Hematology, Coagulation, Urinalysis and Blood Bank in LabQMS, an electronic procedure manual program.
  • Executed and analyzed tests in areas including chemistry, hematology, and urinalysis to aid physicians in diagnosing and treating disease.
  • Performed all stat and routine testing in the areas of chemistry, hematology, and urinalysis.
  • Maintain, compile and report data for Personnel Readiness Report-Command Directed Urinalysis on a monthly basis.
  • Oversee the operation of the Blood Bank, Hematology and Urinalysis areas of the Clinical Laboratory.
  • Collect blood and urine samples from patients, observing overall hematology, chemistry and urinalysis.
  • Analyzed blood work, urinalysis and fecal matter.
  • Assisted biological warfare officer in developing procedures for detecting bacteriological agents incident to biological warfare Performed hematological tests and urinalysis.
  • Provided technical and administrative oversight for phlebotomy, hematology, and urinalysis.
  • Revised and updated the 91K Medical Laboratory Technician Phase II program for Chemistry and Urinalysis at Tripler.
  • Operated and maintained the Urinalysis machine, Cholesstech LDX machine, A1C machine and Piccolo machine.
  • Sample analysis on Chemistry, Hematology, Special Chemistry, Urinalysis, and microscopic work stations.
  • Supervised 4 lab technicians, venipunctures, urinalysis collections, chain of custody drug screens.
  • Supervised Clinical Laboratory.Maintained Analyzers in Chemistry, Hematology, Coagulation andUrinalysis.
  • Supervised all areas within the laboratory: Hematology, Chemistry, Immunoassay and Urinalysis departments.

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22. Corrective Action

average Demand
Here's how Corrective Action is used in Laboratory Supervisor jobs:
  • Provided QA guidance, evaluated discrepancy reports; assisted in corrective actions to ensure documentation being adequate and ready for disposition.
  • Refer problems and unusual results to appropriate parties and document all corrective action procedures undertaken in the Laboratory.
  • Prepare GMP audit and microbiological analysis reports with performance scores and corrective action recommendations for dining hall managers.
  • Performed failure analysis of electrical and mechanical component failures, documented results, including recommended corrective action.
  • Reduced repeat assays by using technical problem solving tools and implementing effective corrective action to OOS investigations.
  • Perform corrective action on quality control failures as well as provide comprehensive documentation of action taken.
  • Implemented quality improvement by filing non-conformance reports, preventive action and corrective action reports when needed.
  • Participated in issue resolution meetings; responsible for developing corrective action plans for identified problem trends.
  • Developed and implemented corrective action plans to address concerns and ensure achievement of financial targets.
  • Reviewed root cause analysis documentation, monitored trends, and approved and implemented corrective actions
  • Ensured compliance with regulatory agency requirements through documentation, audits, and corrective actions.
  • Perform and document quality control activities and corrective actions related to test performance.
  • Recorded tests and inspection data related to cylinders; recommended necessary corrective actions.
  • Led problem solving and prioritized continuous improvement projects and developed corrective action plans.
  • Administered disciplinary/corrective action and terminations in accordance with facility policies and procedures.
  • Provide concise and organized recommendations for corrective action when necessary.
  • Maintain environmental testing program and issue corrective action where necessary.
  • Documented incident reports or corrective action when necessary.
  • Direct corrective action when non-conformance memos indicate problems.
  • Designed and implemented corrective actions to improve quality.

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23. Raw Materials

average Demand
Here's how Raw Materials is used in Laboratory Supervisor jobs:
  • Supervised and controlled all aspects of manufacturing ductile iron castings from obtaining raw materials, manufacturing in-process to the finished product.
  • Supervised eight chemist/technicians who performed routine chemical/microbial analyses on raw materials, in-process, and finished products.
  • Supervised and scheduled laboratory workload for Raw Materials, In-Process, and Finished Pharmaceutical Products.
  • Directed manufacturing operations across five shifts for Penicillin raw materials and finished product laboratory.
  • Developed microbiological test plans and specifications for new products and raw materials.
  • Supervised and coordinated laboratory testing of raw materials and finished products.
  • Analyzed raw materials, intermediate and finished products for quality assurance.
  • Maintained specimen library -Lab testing of raw materials/supplies received
  • Evaluated and maintained raw materials Reduced testing program.
  • Supported the raw materials Approved Materials Manufacturer certifications.
  • Supervised the raw materials and chemical laboratories.
  • Performed microbiological testing on water samples, in-process product samples, raw materials, and environmental monitoring samples according to protocols.
  • Generate microbiological annual product reviews (APR's) for raw materials, finish product, environmental and water testing.
  • Approved and released raw materials, bulks and finished products (creams, ointments, oral suspensions, tablets).
  • Attend and schedule functional meetings to coordinate action to resolve technical problems relating to in-process/ raw materials and finished products.
  • Write and update laboratory procedures and test methods for finished products and raw materials, revision include personnel training.
  • Monitored quality control, formulation and trouble shooting of raw materials to produce latex and oil base paint.
  • Oversee testing of products and raw materials and communicate with other department heads to maintain efficient production schedule.
  • Review and/or approve finish goods, raw materials, special testing and in process data.
  • Initiated the current electronic inventory system for raw materials, batch retains & batch records.

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24. Test Procedures

average Demand
Here's how Test Procedures is used in Laboratory Supervisor jobs:
  • Test procedures and Standard Operation Procedures preparation, implementation and training to Technicians.
  • Authored innovative test procedures and validation protocols upon completion.
  • Prepared written test procedures and report documentations.
  • Work with pathologist to improve time and cost efficiency of Testing and Quality control procedures, developed and updated test procedures.
  • Assure that all personnel are able to perform the test procedures, operate instruments, equipment and report test results proficiently.
  • Scheduled test procedures and samples, maintaining all test equipment and updating / modifying tooling as appropriate for each test.
  • Collaborate with sister facilities to standardize internal test procedures and advise on capital planning for future lab needs.
  • Lead Technician supporting 10-15 Technicians with handling technical procedures and repair/diagnostics issues, Updating current test procedures.
  • Mentor and train engineers and technicians in test procedures, test setup, documentation and quality requirements.
  • Instruct and orient staff on administrative policies as well as quality control measures for test procedures.
  • Planned and coordinated assignments, trained technologists in new test procedures, and evaluated employee performance.
  • Provide instruction in the basic theory, technical skills, and application of laboratory test procedures.
  • Evaluate and monitor the performance of test procedures using manual and automated techniques.
  • Worked with Engineers to establish test procedures, goals and correlate results.
  • Established life test procedures for products.
  • Lead team to designing and developing new test procedures for Zurn products using data acquisition software to monitor and record activity.
  • Supervised lab personnel involved with plywood and OSB testing.Ensured proper test procedures were followed.
  • Created new test procedures/methods and SOPs and ensured current ones are updated on a regular basis and provided training as needed.

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25. Staff Members

average Demand
Here's how Staff Members is used in Laboratory Supervisor jobs:
  • Provided daily supervision of laboratory personnel(15+ staff members) and laboratory operations.
  • Performed duties independently and provided leadership and mentoring to junior staff members.
  • Supervised four staff members using effective communication under heavy workload.
  • Supervised relationships with health clinics/physicians and staff members.
  • Supervised the Human Performance Laboratory Technician (HPLT) staff members and created a work schedule according to their availability.
  • Coordinated the work flow of an environmental chemistry prep lab and the day-to-day work assignments of 5 staff members.
  • Managed all front of the house operations, including more than 20 regular staff members and students on rotations.
  • Revised all policies and procedures, and educated staff members to increase their understanding and compliance.
  • Provided sufficient information, support and resources to enable staff members to complete assigned duties.
  • Train new laboratory staff members in Laboratory Work Instructions, customer standards, test methods.
  • Evaluated and supervised 23 staff members and all aspects of day to day operations.
  • Recruited, interviewed, recommended for hire and assisted in training new staff members.
  • Train all staff members and ensure they follow proper safety procedures.
  • Train new photo-lab staff members on proper procedures.
  • Assign daily tasks to staff members for completion.
  • Managed twelve staff members and prepared employee schedules.
  • Direct and perform training of staff members.
  • Participate in training of new staff members.
  • Managed up to 5 staff members.
  • Delegated task to fellow staff members.

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26. Clinical Laboratory

average Demand
Here's how Clinical Laboratory is used in Laboratory Supervisor jobs:
  • Interact with California Department of Public Health examiners/inspectors to ensure that lab is current with clinical laboratory - regulatory requirements.
  • Ensured all state and federal regulatory clinical laboratory guidelines were met while maintaining a consistent inspection ready state.
  • Supervised a major New York City clinical laboratory specializing in the diagnosis of cancer and infectious disease.
  • Maintained and implemented quality assurance, quality control and quality management in the clinical laboratory.
  • Oversee evening shift clinical laboratory operations with emphasis on timely, quality result reporting.
  • Provided regular lectures and teaching in Clinical Laboratory Immunology for physicians and technologists.
  • Supervised and trained 34 Medical / Clinical Laboratory Technologists and Technicians.
  • Prepared procedure manuals and QA necessary for clinical laboratory certification.
  • Follow all Clinical Laboratory Standards of Practice and Evaluation Program.
  • Managed the operations and direct supervision of a clinical laboratory.
  • Helped a clinical laboratory obtain initial CAP Accreditation.
  • Supervised people in a small clinical laboratory.
  • Performed all phases of clinical laboratory testing.
  • Elaborate on clinical laboratory statistics.
  • Participate in the realization of documents and in some studies to improve quality in clinical laboratory.
  • Provide leadership, guidance, and oversight within non-technical areas of a major clinical laboratory.
  • Supervised a staff of 12 to 35 registered medical technologists in all clinical laboratory areas.
  • Managed staff of seven people, performed all aspects of clinical laboratory testing.
  • Trained new medical technologists in all areas of the clinical laboratory.
  • Performed bench testing in all areas of the clinical laboratory.

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27. Troubleshoot

average Demand
Here's how Troubleshoot is used in Laboratory Supervisor jobs:
  • Performed appropriate troubleshooting for any problems, according to manufacturer specifications, including and up to scheduling on-site repairs.
  • Provided advanced problem solving and troubleshooting, interpretation/ consultation, verification of specimen quality and test results.
  • Performed instrument maintenance and troubleshooting as well as monitoring results sent over to the Laboratory Information System.
  • Maintained the laboratory inventory, troubleshooting procedures and instrumentation, and ordering supplies if needed.
  • Participated in documenting, investigating, troubleshooting and preventing recurrence of department errors and problems.
  • Provided troubleshooting support for various test methods and instruments used for petroleum & petrochemical testing.
  • Developed troubleshooting skills by conducting non conformance reports and process test assessments when necessary.
  • Identify troubleshooting and documenting issue that may influence the quality or completion of manufacturing.
  • Directed and performed all routine laboratory testing including quality control and troubleshooting instruments.
  • Maintained photographic processing chemicals, machinery and troubleshoot photography and digital media software.
  • Troubleshooted mechanical/hardware/software problems for Photo Kiosk and Processing Machine Managed front store and employees
  • Facilitated interdepartmental troubleshooting and database, procedural, and robotic issue resolution.
  • Conduct validations, and technical troubleshooting of Molecular Diagnostics assays and processes.
  • Completed analyzer maintenance as scheduled and successfully performed analyzer troubleshooting when needed.
  • Performed troubleshooting equipment evaluation/ calibration on reliability equipment within the corporation.
  • Perform laboratory investigations and troubleshoot methods, instruments, and equipment.
  • Maintain and troubleshoot instrument problems and resolve technical difficulties whenever possible.
  • Resolved problems as well as troubleshooting technical problems with computer equipment.
  • Performed troubleshooting on all laboratory equipment and maintained quality controls.
  • Performed all upgrades, maintenance, and troubleshooting of equipment/technology.

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28. R

average Demand
Here's how R is used in Laboratory Supervisor jobs:
  • Developed daily safety briefings and ensured personnel were fully aware of hazardous material emergency response actions.
  • Document and track/trend center quality incidents as well as provide follow-up on incidents/errors as required.
  • Handled escalated photo lab customer calls and assumed responsibility for the resolution of complex issues.
  • Demonstrate general knowledge of pathological and physiological conditions that affect test results and tissue staining.
  • Performed corrosion testing using laboratory analysis to ensure integrity of underground pipelines.
  • Prepared and provided marketing material to customer to better create products awareness.
  • Direct the maintenance and calibration of equipment and documentation of procedures.
  • Monitor and maintain all inventory of both clinic and laboratory materials.
  • Train laboratory technicians on methods/procedures to expand capability when opportunity exists.
  • Assessed and determined laboratory equipment and cost control; budgeting.
  • Increased laboratory capabilities adding equipment, and increasing technician training.
  • Inventory development and department operations with value based purchasing.
  • Recorded test results using variety of chemistry-specific software program.
  • Received departmental award for Quality Control and Manufacturing excellence.
  • Controlled in-house stock of clinical therapeutic agents and chemicals.
  • Ensured regulatory compliance with state quality control regulations.
  • Recommended treatment and financial plan presentations to patients.
  • Certify and approve confirmation testing results for reporting.
  • Maintained the laboratory quality assurance and control program.
  • Participate in annual state inspections for Laboratory operations.

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29. Data Entry

average Demand
Here's how Data Entry is used in Laboratory Supervisor jobs:
  • Conduct quality assurance and quality control monitoring involving data entry and data analysis.
  • Provided data entry, analysis review and reporting while maintaining communications with operations.
  • Revised data entry of test results from paper documentation to electronic/computer entry.
  • Collected data and completed data entry and analysis for periodic progress reports.
  • Supervised data entry and specimen processing services.
  • Job responsibilities include receiving lens shipment, sorting, data entry of receipts and entering information into computer database.
  • Assisted students with assignments, perform data entry using EXCEL, performed routine computer maintenance, and proctor examinations.
  • Maintain and schedule small staff and provide data entry, educational in-service or training when necessary.
  • Managed all laboratory personnel to include MT's, accessioning personnel and data entry operators.
  • Organized and trained staff, preformed clerical duties such as data entry and filing.
  • Performed routine data entry, data validation, field research with and without direction.
  • Calculated Barge Drafts* Reported Analysis to Clients* Performed data entry on all parameters.
  • Performed data entry and ordering of medications using the FORVUS and EMR systems.
  • Research, data entry, analysis of results, and client relations.
  • Managed quality control, shipping of blood products and completed data entry.
  • Assist office staff with data entry of specimens and diagnosis.
  • Prepared time sheets, data entry, and clerical support.
  • Answered phones, filed, and data entry.
  • Perform data entry and record review.
  • Created, presented and implemented Barcode Scan Data Entry (Remote Order Entry) to the company.

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30. GC

low Demand
Here's how GC is used in Laboratory Supervisor jobs:
  • Performed instrumentation qualifications, routine and non-routine maintenance of GC/MS systems and sample preparation devices.
  • Participate in interdepartmental regulatory audits including but not limited to GC/MS and clinical chemistry departments.
  • Test fertilizers on the GC and HPLC to determine is the product is in good quality.
  • Reviewed HPLC/GC assay reports for correctness and compliance with USP or GMP requirements on daily basis.
  • Provide day to day supervision of high complexity testing performed on LC/MS/MS & MGC 240.
  • Performed basic formulation work, research and development of new products and GC maintenance.
  • Conducted GC analysis of alcohols, esters, acids using packed and capillary columns.
  • Assisted with GC and HPLC testing with different gasses and liquids.
  • Perform specific biochemical tests on LC/MS, GC/MS AND HPLC.
  • Worked with instrumentation including HPLC, GC, and FTIR.
  • Created a method and calibrated a GC for nicotine analysis.
  • Run GC and DPB testing on all required products.
  • Assured the GCP compliance within all laboratory activities.
  • Develop methods on GC and maintaining GC instrument.
  • Performed all GCMS analyses to meet customer requirements.
  • Perform general maintenance on GC/MS, LC, IR, AA, and UV spec.
  • Applied the use of EI, and CI for small molecules via GCD or HPLC.
  • Supervised the operations of the GC/FID, GC/MS, and HPLC labs.
  • Manage & Supervise GC/MS, HPLC & Air Department.
  • Supervised the start up and operation applying methodology for determination usinggc&gcms for residue analysis with different detectors.

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31. Hplc

low Demand
Here's how Hplc is used in Laboratory Supervisor jobs:
  • Developed and validated HPLC methods for cleaning validation.
  • Analyze raw materials and finished products in accordance of ACS, USP, HPLC standards, and TTB regulations.
  • Conducted analysis using HPLC, UV/VIS/IR, manual and automated dissolution techniques and classical wet methods.
  • Developed an introductory course and trained all laboratory employees in the concepts of HPLC.
  • Process Improvements: Automated testing of HPLC columns cutting labor costs by 50%.
  • Validated HPLC methods for assay and related compounds for finished products.
  • Used, maintained, and troubleshot HPLC system.
  • Contacted technical support for LECO, ICP, HPLC, and AA instruments.
  • Work in method development, method validation, HPLC testing, Karl Fisher and Automated Titration.
  • Trained new employees in HPLC, sample prep and in handling and disposing of biohazards.
  • Assist research associates with analytical conduct, method development, and validation on HPLC instrumentation.
  • Analyzed various sugar samples using gas chromatography and HPLC.
  • Reviewed analysts notebooks and chromatograms Involved in projects of validation and qualification for HPLC & related instruments
  • Improved all testing methods in HPLC, Ion Chromatography, ELISA, gel electrophoresis.
  • Developed methods for HPLC analysis of polyols, polymers, stabilizers and photoiniators.
  • Optimized HPLC methods for naringin and limonin analysis.

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32. Technical Support

low Demand
Here's how Technical Support is used in Laboratory Supervisor jobs:
  • Provide technical support and problem solving on maintenance, laboratory or testing problems, safety concerns, and operational/mechanical problems.
  • Interviewed employees, clients, and third-party technical support personnel as needed, certifying inaccuracy resolution and appropriate documentation.
  • Provided technical support to Global Materials Technology, validating commitments by submitting monthly / quarterly statistics.
  • Provided technical support in the development of small-scale drug delivery systems with sustained-release micro-encapsulated antibiotics.
  • Provide technical support to manufacturing in printing, laminating and ink mixing operations.
  • Provide technical support to quality control, manufacturing and other process operations.
  • Provided technical support to operations management on key business decisions.
  • Provide confirmatory results and technical support with surveillance projects.
  • Supervised and offered technical support to graduate students.
  • Provide technical support to Manufacturing Department.
  • Provide administrative and technical support.
  • Provided technical support to research groups (including clinical trials), and clinical training for post-graduate clinical chemist.
  • Provide engineering and technical support of EMI/EMC test programs for military, industrial, and commercial use.
  • Reduced foam scrap 30% by providing technical support to Process Engineering through continuous improvement processes.
  • Performed hardware technical support for Motorola MOSCAD, ACE3600 (SCADA) and Motorola Irrigation Controllers.
  • Train up 5-10 new hires every semester to provide patrons satisfaction and technical support.LEADERSHIP/COLLEGE ACTIVITIES:
  • Provided technical support and process information to customers from a 2000 sq.
  • Provided technical support and assistance to PHD students on their research projects.
  • Supervised and provided technical support in a lab of 11 technicians.
  • Provided technical support to technicians, U.S. Military and KBR customers.

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33. Inventory Control

low Demand
Here's how Inventory Control is used in Laboratory Supervisor jobs:
  • Instituted both chemical tracking and inventory database systems to promote knowledge transfer and inventory control.
  • Oversee inventory control to ensure adequate supplies and availability of material necessary for testing.
  • Maintained inventory control of area equipment and assured calibration prior to performance of tests.
  • Designed, implemented, and managed inventory control project utilizing FIFO and Microsoft Access
  • Performed as Inventory Control Officer for air monitoring equipment.
  • Reviewed accuracy of paperwork and inventory control of merchandise.
  • Supervised all budgeting and inventory control functions.
  • Ordered laboratory supplies and inventory control.
  • Reduced the annual supply costs by 37% through contract negotiations and proper inventory controls.
  • Supervised the calibration, repair, and inventory control services for RADCON instrumentation.
  • Performed daily tasks involving resource and staff scheduling, payroll and inventory control.
  • Performed ultrasounds, patient histories, vital statistics, venapuncture, preparation of laboratory documents, charting, and inventory control.
  • Inventory control, meeting with vendors, Ordering supplies 5.
  • Maintained inventory control as well as monitoring sales Produce photos and assist customers in a timely fashion.
  • Experience in inventory control, management and logistics Assisting with finance Reconcile packing slips with requisitions and resolve any invoice descrepancies.
  • Book keeping Maintaining a productive staff and business Handling all daily activity Inventory control and audit Printing and developing film Sales

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34. Preventative Maintenance

low Demand
Here's how Preventative Maintenance is used in Laboratory Supervisor jobs:
  • Managed optical laboratory that fabricated $10,000 monthly in lens material along with implementing preventative maintenance or repair laboratory equipment.
  • Developed preventative maintenance procedure to assure all required equipment was in place and properly functioning.
  • Operate laboratory instrumentation as well as perform preventative maintenance and troubleshooting on all equipment.
  • Perform scheduled preventative maintenance and corrective action as necessary on assigned laboratory instrumentation.
  • Identify malfunctions, repairs, and perform preventative maintenance of laboratory equipment.
  • Performed and documents quality control, preventative maintenance and troubleshooting of instrumentation.
  • Schedule preventative maintenance, and modifications as required per department policy.
  • Planned and supervised lab preventative maintenance and equipment repair.
  • Streamlined operations through evaluation of equipment preventative maintenance.
  • Performed preventative maintenance procedures on laboratory equipment.
  • Establish preventative maintenance program for instruments.
  • Performed monthly and daily preventative maintenance.
  • Conducted new hire and annual driver skills assessment for in-house driving school, and ran preventative maintenance program for the vehicles.
  • Review test results, worksheets, quality control records, proficiency testing results and preventative maintenance records.
  • Coordinate with vendors for general maintenance, preventative maintenance (PM), and emergency repair activities.
  • Set up schedule of preventative maintenance for calibration and repairs of instrument and test equipment.
  • Generate purchase orders for inventory of supplies, annual software and preventative maintenance contracts.
  • Develop preventative maintenance procedures and schedule maintenance of equipment per the PM calendar.
  • Coordinate equipment care through monthly checks and annual preventative maintenance contracts.
  • Sample Processing - Calibration and preventative maintenance on all analytical equipment - Internal Audits

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35. Astm

low Demand
Here's how Astm is used in Laboratory Supervisor jobs:
  • Performed laboratory testing to ASTM specifications on raw materials and finished products.
  • Performed extensive lab testing on soil and aggregate samples in compliance with all ACI, ASTM, and TDOT requirements.
  • Supervised and documented all maintenance and calibration of equipment in accordance with ASTM, AASHTO, LADOTD and USDOT.
  • Participated in ASTM F06 Committee on Resilient Flooring as Task Group Chairman of Bonded Rubber Crumb Flooring specification.
  • Supervised incoming raw material control, dye formulations and all industry related AATCC and ASTM physical testing activities.
  • Insured compliance with all pertinent regulatory agencies and federal codes including ASTM, LADOTD and USDOT.
  • Served on ISO 17025 teams to revise general oil quality tests in accordance with ASTM methods.
  • Supervised ISTA, ASTM and TAPPI testing procedures for improvement to new and existing packaged products.
  • Tested and Certified all incoming/ outgoing materials to the latest ASTM standards and API requirements.
  • Supervised & trained staff at ASTM/AASHTO materials testing for concrete, soils & asphalt.
  • Coordinated and managed all outside and ABS testing required by ASTM and/or customer specifications.
  • Developed test methods based on ASTM, AMS, SAE standards and customer specifications.
  • Implement ISO accredited tests, ASTM procedures and developed standard test methods.
  • Created, implemented and trained technicians in ASTM standard testing procedures.
  • Trained employees in ASTM petroleum and petrochemical test methods.
  • Ensured test methods were according to ASTM specifications.
  • Represented BrassCraft in main committee, working groups and technical committees for ASME A112, ASTM F17, CSA B125.
  • Experienced and proficient with ASTM, NFPA, AHAM, and AATCC test methods for textiles.
  • Review and create new test methods based on ASTM, SAE, AATCC standards.
  • Trained lab employees from various locations on ASTM, ISO, and IP methods.

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36. Serology

low Demand
Here's how Serology is used in Laboratory Supervisor jobs:
  • Created and updated operational procedures to assure proper performance of tests in Chemistry, Hematology, Serology, Urinalysis and Microbiology.
  • Executed and analyzed tests in areas including chemistry, hematology, coagulation, urinalysis, serology, and immunology.
  • Coordinated laboratory operations, including Hematology, Chemistry, Coagulation, Urinalysis and Serology.
  • Supervised Microbiology set-ups, Chemistry, Hematology, Urinalysis, and Serology.
  • Formatted, standardized, and revised Serology and Coagulation Manuals
  • Provide support to the Microbiology/serology department when needed.
  • Core lab (Chemistry and Hematology), Serology, Body Fluids, Point of Care testing.
  • Rotated weekly in Chemistry, Hematology and Coagulation, Blood Bank and Serology, some Microbiology.
  • Plan, coordinate and schedule the activities of the serology laboratory.
  • Retrieve and enter in serology results in our database.
  • Performed technician duties of phlebotomy and routine testing in chemistry, hematology, immunology, serology, microbiology, and urinalysis.
  • Participated and performed proficiency testings related to Microbiology and Immunoserology such as CAP and the NJ State Proficiency Testing.
  • Managed clinical chemistry, hematology, urinalysis, bacteriology, serology and immunohematology departments.
  • Presented trainings on various topics such as Rabies, Serology, Syphilis and Chemistry.

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37. GMP

low Demand
Here's how GMP is used in Laboratory Supervisor jobs:
  • Managed and maintain various automated laboratory equipment though GMP safe practices.
  • Review and approve all GMP documentation (reports, validations, SOP's, method transfers and test results).
  • Coordinated and verified all the laboratory activities such as testing, qualifications, GMP and Safety programs, etc.
  • Managed staff performing patient and donor laboratory testing in a GMP regulated, AABB and Joint Commission accredited laboratory.
  • Ensured the laboratories met all CFR/GMP requirements and reported any atypical testing results.
  • Provided technical, theoretical, and GMP compliance leadership within work group.
  • Monitored and enforced GMP, proper sanitation, and housekeeping procedures.
  • Conducted process and plant audits for GMP and food safety practices.
  • Review and update internal documentation such as SOP and GMP.
  • Refined the GMP protocols for manufacturing process for array products.
  • Make personnel decisions regarding data with respect to GMP compliance.
  • Maintain departmental records pursuant to ISO GMP standards.
  • Maintain Lab HACCP, GMPS and safety programs.
  • Assured the GMP compliance within the water testing.
  • Enforce all GMP and food safety related practices.
  • Perform new hire and GMP training.
  • Work according to SOP's and follow GMP's.
  • Conducted research and investigations related to deviations or out of specification in regard to cGMP and Federal regulation compliance audit procedures.
  • Reviewed laboratory documentation to ensure cGMP compliance.
  • Participated in weekly cGMP laboratory inspections.

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38. Analytical Methods

low Demand
Here's how Analytical Methods is used in Laboratory Supervisor jobs:
  • Developed and validated analytical methods in support of immediate release and control release solid dosage forms.
  • Assured laboratory technicians were well trained and capable to perform assigned analytical methods.
  • Trained all personnel to write and execute protocols for validation of analytical methods.
  • Transferred analytical methods from our associated laboratory in Germany.
  • Validate analytical methods to support Cleaning Validation Processes.
  • Planned consistency in analytical methods, equipment calibration, training, and standard procedures of lab technicians.
  • Directed validation of analytical methods for the API, Finished product, Residual solvents and Cleaning.
  • Developed and implemented analytical methods for ICP-OES, GFAA, and FAA.
  • Implement new analytical methods, and provide staff training.
  • Validated analytical methods, reviewed analytical data and performed laboratory investigations.
  • Transferred and validated all Du Pont cough syrups analytical methods from Long Island NY plant and Wilmington R&D.
  • Trained and qualified the analysts in the procedures, analytical methods and SOPs.
  • Reviewed and collaborate in the SOPs and analytical methods revisions and improvements.
  • Developed analytical methods for gas chromatography and high performance liquid chromatography.
  • Validated and transferred all of the analytical methods necessary for the startup of a new polymer production facility.

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39. Direct Reports

low Demand
Here's how Direct Reports is used in Laboratory Supervisor jobs:
  • Conducted and evaluated performance reviews completed by direct reports.
  • Conducted performance evaluation of direct reports.
  • Supervised approximately 30 direct reports.
  • Managed entire foundry and had 20 direct reports to include problem solving for employees and filling where necessary to continue production.
  • Developed a competency and training program, which provided for greater skill development and advancement for direct reports.
  • Provide performance reviews; maintain job descriptions and training plans for direct reports managing improvements.
  • Plan and direct work flow for 3 direct reports and 17 modular text fixtures.
  • Supervised two direct, two contract, and 10 indirect reports.
  • Composed SMART goals with direct reports and performed periodic accountability checks.
  • Evaluated staff (17 direct reports) performance and competency.
  • Train, mentor, and facilitate career-development of direct reports.
  • Prepare direct reports for processes and perform annual assessment.
  • Perform regular reviews with 8-12 direct reports.
  • Prepare Annual evaluations of direct reports.
  • Coordinated payroll for 10+ direct reports.
  • Direct reports included three technicians.
  • Supervised a team of 21 direct reports in the microbiological lab / analytical lab and one NIR calibration technician.
  • Direct supervisor on 1st shift for up to 10 direct reports across Analytical and Incoming QA.
  • Total direct reports: 21 * Maintain Compliance with CAP requirements in all areas.
  • Oversee the operation of the Flow Cytometry lab and responsible for 4 direct reports.

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40. GLP

low Demand
Here's how GLP is used in Laboratory Supervisor jobs:
  • Supervised and conducted experiments evaluating the efficacy of decontamination methods of BSL-3 microorganisms under GLP regulations.
  • Managed daily laboratory operations including personnel, client consulting, analyses and adherence to GLP protocols.
  • Maintain GMP/GLP laboratory notebooks and documentation relevant to the duties and responsibilities assigned.
  • Assist in drafting/editing study protocols and assist in GCP/GLP clinical/microbiological study conduct.
  • Designed and implemented a laboratory environment according to GMP/GLP guidelines.
  • Maintain Good Lab Practices (GLP s) for the Micro Lab to guarantee accurate and consistent test results.
  • Manage lab personnel in GLP and help resolve any issues regarding the instruments or proper analysis of samples.
  • Train personnel in GMP's, GLP's and promote high performance team building principles.
  • Ensured all laboratory practices were in compliance with industry Good Laboratory Practices (GLP).
  • Participate in weekly meetings to improve quality of work and meet GLP requirements.
  • Monitored and controlled all regulatory compliance standards, including GLP and GMP.
  • Key Responsibilities: Ensuring all GLP requirements are met throughout the lab.
  • Implemented and maintained good laboratory practices (GLP).
  • Converted a GLP area into a GMP facility.
  • Enforced GLP and in compliance with ISO9000/17025.
  • Trained operators in the proper use of analytical equipment and GLP.
  • Updated laboratory practices to comply with GLP, GMP, safety.
  • Maintained GLPs, company and regulatory agencies safety compliance.
  • Conducted numerous mutagenesis assays (GLP).
  • Train employees for audit readiness, GLP and cGMP.

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41. Lims

low Demand
Here's how Lims is used in Laboratory Supervisor jobs:
  • Conducted user training on using STARLIMS and Crystal Reports such as trend analysis, serving size and certificate of analysis generations.
  • Performed data processing using Empower and utilizes Control Chart Pro for statistical control charts and enters results in LIMS.
  • Trained technicians on the use of LIMS and SQL databases, data uploads, and database validation.
  • Served as the system administrator for the LIMS system to include reporting, randomization and issue resolution.
  • Maintained Abbott's LIMS System, built test methods and maintained test libraries and slates.
  • Maintained LabVantage's Sapphire LIMS System, built test methods, work items and specifications.
  • Schedule sample analysis for technical staff and update laboratory information management system (LIMS).
  • Use of LIMS System for sample log in, tracking and sample inventory.
  • Validated scientific data, imported and exported LIMS results and generated final reports.
  • Developed and implemented appropriate processes needed for the practical use of LIMS.
  • Worked with LIMS administrator to update and correct testing information in LIMS.
  • Maintain the LIMS system in agreement with QS changes and implementation dates.
  • Directed installation and training of new LIMS software system for site laboratories.
  • Advanced knowledge of process and instrumentation including AA and LIMS.
  • Documented all tests in accordance with applicable standards using LIMS.
  • Input sample results and client information into LIMS database.
  • Utilized and administrated a LIMS (Clarity LIMS).
  • Logged samples and entered results into the LIMS
  • Trained new lab personnel on the LIMS.
  • Trained instrument analysts to use LIMS system.

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42. Patient Care

low Demand
Here's how Patient Care is used in Laboratory Supervisor jobs:
  • Promote positive interdisciplinary relations and ensure ongoing problem solving to ensure quality patient care services.
  • Identified opportunities for enhancing delivery of laboratory services, quality-of-work life and patient care issues.
  • Communicated effectively with physicians and ancillary departments to coordinate quality patient care.
  • Work within a team of health professionals to provide timely patient results to accurately guide treatment decisions and other patient care.
  • Motivated and guided employees to keep focus on providing excellence for patient care by providing quality and accurate test results.
  • Managed 10 benches and 17 technicians and provide physicians with quality Laboratory results to aid in patient care.
  • Assist in developing new policies necessary to improve patient care and operations in the department.
  • Instill in lab personnel the importance of quality lab results for patient care.
  • Trained new USC grads in Clinical work in-house accounts in imaging Patient care.
  • Conduct peer review CAP inspections to evaluate quality and patient care in laboratories.
  • Utilize knowledge, skill and judgment in providing direct and indirect patient care.
  • Execute a balance and check system of billing and charting patient care.
  • Provide safe practice for patients in all aspects of patient care activities.
  • Supervised all aspects of laboratory operations, and patient care.
  • Investigated and reported issues relating clinical testing and patient care.
  • Assisted physician with minor procedures involving direct patient care.
  • Enforced strict adherence, ensured compliance with state and other regulatory requirements Interacted with physicians when issues arise concerning patient care.
  • United Allergy Labs Maintained accurate records of patient care, condition, progress and concerns.
  • Worked with other departments in the hospital to insure highest level of patient care.
  • Manage Catheterization Lab; Provide patient care in catheterization lab; Provide patient care in Emergency Department

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43. Cola

low Demand
Here's how Cola is used in Laboratory Supervisor jobs:
  • Maintained COLA guidelines and regulations for moderate to complex laboratory testing.
  • Obtained COLA certification initially and annually thereafter.
  • Reviewed and wrote policy and procedure as necessary and maintained COLA standards of accreditation.
  • Follow COLA Laws (Laboratory Quality Control) obtain 100% in inspections.
  • Experienced in multiple COLA inspections with successful results.
  • Prepared self assessment questions for COLA survey.
  • Updated and maintained x-ray procedure manual for compliance of current and all new laws Ensured that all COLA requirements were followed.
  • Obtained an outstanding scores on MLE and COLA after facility previously failed these standards prior to my employment
  • Passed initial COLA inspectionCross trained all staff in lab and front desk duties.

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44. Daily Activities

low Demand
Here's how Daily Activities is used in Laboratory Supervisor jobs:
  • Manage daily activities of an engineering prototype testing laboratory including scheduling of personnel, budgeting and resource management.
  • Direct and coordinate the daily activities of the Histology/Cytology section of the Pathology Department.
  • Worked closely and communicated with other lab associates to complete daily activities efficiently.
  • Supervised daily activities and testing functions of the Physical Testing Laboratory.
  • Organize and direct the daily activities in an industrial laboratory environment.
  • Provided leadership and direction to daily activities in the laboratory.
  • Coordinated and supervised daily activities in the Virology Laboratory.
  • Supervised battery laboratory operations, daily activities and personnel.
  • Supervised the daily activities of 8 validation laboratory analysts.
  • Managed and led the Production Laboratory daily activities.
  • Supervised daily activities of laboratory and personnel.
  • Supervised and managed the daily activities of lab technicians with testing of raw material and finished product.
  • Direct daily activities of five technicians responsible for incoming and in-process product testing within the Metallurgical Lab.
  • Coordinate daily activities of the Lab which served 700 or more students per term.
  • Created work schedules and monitored the daily activities of the lab and the technicians.
  • Instruct lab techs on waste handling, chemical preparation and daily activities.
  • Assign and supervise the daily activities and workload of 12 personnel.
  • Manage Laboratory Technicians and create work schedule for daily activities.
  • Directed, controlled, and oversaw daily activities of laboratory.
  • Directed the daily activities of Outpatient Surgery and GI Laboratory.

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45. LIS

low Demand
Here's how LIS is used in Laboratory Supervisor jobs:
  • Implemented better organization systems for ordering supplies, established efficient workplace and utilized employee strengths to create ownership of the laboratory.
  • Designed and published Satellite Waste Accumulation training manuals utilizing various Microsoft programs and implemented Haz-Mat procedures for Researchers to maintain compliance.
  • Created a quality assurance/quality control program from the ground up for this newly-established clinical laboratory to comply with CLIA guidelines.
  • Monitored and ensured implementation of goals to meet established quality assurance, quality control, and quality improvement plans.
  • Establish the Environmental Monitoring Program / Routine Monitoring and Aseptic Process Simulation Program, including corresponding Batch Records.
  • Assisted in establishing protocols, quality control and quality assurance procedures in accordance with institutional and CAP regulations.
  • Confer with requesting activity to establish a common interpretation of test specifications and establish clear test objectives.
  • Ensured that established quality guidelines were followed and quality assurance documents were completed correctly and on time.
  • Procured appropriate supplies and equipment to maximize department efficiency and meet established budgetary and quality goals.
  • Maintain and establish quality plans through production capabilities studies, material analyses and characterization reports.
  • Accomplished multiple assessments on operations and facilities to ensure safety and security of all resources
  • Monitor of quality control to ensure all activities meet the established criteria of acceptability.
  • Control expenses; operate within operational and capital budget established for the Chemistry Laboratory.
  • Established protocol; directed testing, monitoring and compliance procedures for Product Qualification program.
  • Developed, established, and implemented laboratory protocols, procedures, and assay validations.
  • Establish work procedures and standards to improve the efficiency and effectiveness of assigned operations.
  • Established SOP for the laboratory and supervised technical personnel in routine genetic analysis.
  • Resolved customer inquiries and complaints promptly, and establish professional relationships with customers.
  • Established new procedures for correct utilization and operation of all test instrumentation.
  • Developed a method to analyze and establish color specifications for resins.

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46. Kodak

low Demand
Here's how Kodak is used in Laboratory Supervisor jobs:
  • Assist guests in utilizing photo products offered including Kodak editing machines.
  • Maintained and repaired Kodak Kiosks and performed software updates regularly.
  • Gained certification from Department of Environmental Protection and Kodak.
  • Trained photo lab associates in the use and maintenance of the Kodak G4 and PhotoMe KIS photo systems.
  • Use Kodak Capture Software for scanning applications, indexing and burn end product to compact disks.
  • Certified Kodak photo lab technician, processed film, took passport pictures, performed equipment maintenance.
  • Opened and closed the photo lab each day according to the proper Kodak chemical procedures.
  • Handled all Kodak equipment and made sure it was always up to Kodak's standards.
  • Provided expertise knowledge on the Kodak picture maker kiosks to customers and associates.
  • Operated and fixed any technical problems on G4 and G3 Kodak Kiosk machines.
  • Operated Kodak AKS film developer machine and a Kodak DKS photo machine.
  • Perform general maintenance and daily tests on Kodak film developing equipment.
  • Trained new employees on Kodak software and photo lab procedures.
  • Instructed customers how to use the Kodak Picture Maker.
  • Train new photo technicians to get them Kodak certified.
  • Managed, maintained and organized photographic lab infrastructure alongside Kodak.
  • Certified as Kodak Lab Technician and on Noritsu DLS machines.
  • Experienced with vendors, petty cash, payroll & planograms Kodak Certified Pharmacy Technician Certified

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47. Customer Complaints

low Demand
Here's how Customer Complaints is used in Laboratory Supervisor jobs:
  • Implement corrective and preventative actions to reduce customer complaints.
  • Investigated customer complaints regarding the performance of Walker Wire's products and reduced material returns from 65% to 25%.
  • Report to upper management causes and solutions for internal defects, customer complaints, and customer returns.
  • Manage weekly shipment * Train co-workers on how to operate photo machine * Handle customer complaints.
  • Handled customer complaints by issuing refunds, replacing damaged items, and resolved product pricing errors.
  • Re-organized and maintained the company's product retain program for customer complaints and stability testing.
  • Maintained good customer relations with members, including the resolution of customer complaints and issues.
  • React to customer complaints, inquiries and questions in a courteous and timely manner.
  • Identify and resolve any customer complaints at quick and timely manner.
  • Researched and resolved all customer complaints.
  • Handle customer complaints and demands.
  • Investigated customer complaints and provided appropriate response for Mannford and Dominican Republic facilities.
  • Identified, communicated and helped resolve any service issues, billing issues or customer complaints.
  • Conducted informal product knowledge Resolving all customer service issues: Satisfying customer complaints and needs.
  • Resolved customer complaints and inquires in a positive manner.
  • Investigated customer complaints for the Western Region.

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48. DNA

low Demand
Here's how DNA is used in Laboratory Supervisor jobs:
  • Observed forensic biology evidence examination and discussed DNA typing
  • Performed host-cell reactivation assay of human lymphocytes to determine DNA repair capacity (DRC) of patients participating in case-control study.
  • Lead yearly Global DNA Labs Conference in Oxnard by creating agenda, travel plans, and team building events after meetings.
  • Have experience of hair follicle and fingernail collection for drugs and DNA and provided accurate documentation.
  • Preformed DNA testing for individuals as well as the court systems.
  • Train and assist technicians on DNA processing.
  • Perform DNA testing on all patients.
  • Extract DNA from human whole blood samples.
  • Collaborated with five external DNA extraction laboratories.
  • Use Pyrosequencing technology for DNA/SNP analysis.
  • Site-directed mutagenesis of cloned DNA.
  • Worked on MatBA-CLL array-CGH assay, DNA is extracted and fluorescently labeled by enzymatic procedures.
  • Developed new protocols for automated EZ1 DNA extraction and QIAxcel instruments.
  • Conduct DNA, RNA and protein extraction and quantification using spectrophotometer and gel electrophoresis.
  • Run workshops for RNA isolation, direct labeling of cDNA and Hybridization for our fabricated cDNA arrays.
  • Assisted marketing and sale groups to launch and promote cDNA microarray products.
  • Played a leadership role in designing and developing functional specific cDNA microarray products.
  • Studied cross-reactivity of closely related genes on cDNA microarray products.
  • Identified single nucleotide polymorphisms (SNPs) in candidate genes using SSCP and DNA sequencing methods.

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49. Quality Standards

low Demand
Here's how Quality Standards is used in Laboratory Supervisor jobs:
  • Evaluate test results and disposition collection samples as compared to minimum acceptable production and quality standards.
  • Consult with vendors to determine product specifications and evaluate products according to specifications and quality standards.
  • Oversee quality compliance by implementing roles and responsibilities ensuring process activities meet company quality standards.
  • Coordinated medical laboratory operations, established quality standards and developed standard operating procedures.
  • Managed/directed/processed samples to ensure strict quality standards were met.
  • Maintain Proficiency testing, CAP regulations and guidelines, and QAP program to insure Laboratory meets and exceeds Quality standards.
  • Oversee and instruct 12 lab technicians to ensure quality standards are upheld and had 100% retention of employees.
  • Developed, documented, and revised system design procedures, test procedures, and quality standards.
  • Lead a team of test technicians to ensure that testing is done to industry quality standards.
  • Managed and trained direct reports, maintained employee files and files pertaining to quality standards.
  • Supervised the monitoring of processed materials and assured that it meets the quality standards.
  • Assist in development and management of metrics to ensure product quality standards are maintained.
  • Overlooked all dialysis catheter production to ensure strict quality standards were adhered to.
  • Managed employees ensuring they meet quality standards and goals.
  • Examined and verified film according to quality standards.
  • Ensured all quality standards were maintained.
  • Reviewed and validated analytical data for conformance to Quality Standards, Sop's and GMP requirements.
  • Establish,monitor and maintain quality standards of finished product and raw materials.
  • Guaranteed laboratory process steps were conducted as per quality standards and procedures, SOPs, pharmacopeias and regulations.
  • Maintain quality production matrix Direct all lab employees Ensure product meets quality standards Perform employee evaluations Constantly improve process and quality

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50. Computer Lab

low Demand
Here's how Computer Lab is used in Laboratory Supervisor jobs:
  • Managed and supervised the operations of university computer labs while providing software and hardware support to students and faculty.
  • Managed computer operations in varied University of Texas computer laboratory environments.
  • Work study - supervised computer lab and assisted students with computers/tutoring
  • Supervised Computer Lab in Geology Department, maintained Sample Preparation Lab
  • Prepared financial reports for new computer lab improvements.
  • Supervised tutoring center and computer labs.
  • Supervised Macintosh computer lab operations.
  • Maintained and monitored Computer Labs.
  • Supervised around 40 work-study students and faculty members in a computer lab and library as well as managed office equipment.
  • Familiarized myself with new software and hardware applications used in the open computer lab and campus technology changes and problems.
  • Managed four GIS and remote sensing computer laboratories for use in teaching, research, and general computing applications.
  • Maintained computer lab, control rooms and live rooms, equipment, gear, software and lab facility.
  • Monitor student's use of the computer lab during the evenings and ensure that lab rules are followed.
  • Developed and maintained small projects for the University grading system and supervised the computer lab on campus.
  • Supervised and trained student employees to enforce campus policies and procedures in multiple computer labs.
  • Coordinate and supervise special projects, which may include evaluation of software for Computer Lab.
  • Supervised the computer labs in the Electrical & Computer Engineering (ECE) building.
  • Provided group training and assistance to students in a computer lab environment.
  • Scheduled classroom and computer labs for use by faculty and students.
  • Managed the operation and maintenance of the microcomputer labs on campus.

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20 Most Common Skill for a Laboratory Supervisor

Lab Equipment44.7%
Photo Lab11.6%
Safety Procedures7.1%
Customer Service5.6%
Hematology2.6%
Daily Operations2.4%
Osha2.4%
Lab Personnel2.3%

Typical Skill-Sets Required For A Laboratory Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Lab Equipment
Lab Equipment
35.8%
35.8%
2
2
Photo Lab
Photo Lab
9.3%
9.3%
3
3
Safety Procedures
Safety Procedures
5.7%
5.7%
4
4
Customer Service
Customer Service
4.5%
4.5%
5
5
Hematology
Hematology
2%
2%
6
6
Daily Operations
Daily Operations
1.9%
1.9%
7
7
Osha
Osha
1.9%
1.9%
8
8
Lab Personnel
Lab Personnel
1.8%
1.8%
9
9
Microbiology
Microbiology
1.7%
1.7%
10
10
Clia
Clia
1.6%
1.6%
11
11
ISO
ISO
1.6%
1.6%
12
12
Lab Operations
Lab Operations
1.5%
1.5%
13
13
Lab Staff
Lab Staff
1.5%
1.5%
14
14
Phlebotomy
Phlebotomy
1.4%
1.4%
15
15
Test Cases
Test Cases
1.4%
1.4%
16
16
FDA
FDA
1.4%
1.4%
17
17
Ensure Compliance
Ensure Compliance
1.3%
1.3%
18
18
Performance Reviews
Performance Reviews
1.2%
1.2%
19
19
QA
QA
1.2%
1.2%
20
20
QC
QC
1.2%
1.2%
21
21
Urinalysis
Urinalysis
1.2%
1.2%
22
22
Corrective Action
Corrective Action
1.1%
1.1%
23
23
Raw Materials
Raw Materials
1%
1%
24
24
Test Procedures
Test Procedures
0.9%
0.9%
25
25
Staff Members
Staff Members
0.9%
0.9%
26
26
Clinical Laboratory
Clinical Laboratory
0.9%
0.9%
27
27
Troubleshoot
Troubleshoot
0.9%
0.9%
28
28
R
R
0.9%
0.9%
29
29
Data Entry
Data Entry
0.7%
0.7%
30
30
GC
GC
0.7%
0.7%
31
31
Hplc
Hplc
0.7%
0.7%
32
32
Technical Support
Technical Support
0.6%
0.6%
33
33
Inventory Control
Inventory Control
0.6%
0.6%
34
34
Preventative Maintenance
Preventative Maintenance
0.6%
0.6%
35
35
Astm
Astm
0.6%
0.6%
36
36
Serology
Serology
0.6%
0.6%
37
37
GMP
GMP
0.6%
0.6%
38
38
Analytical Methods
Analytical Methods
0.6%
0.6%
39
39
Direct Reports
Direct Reports
0.5%
0.5%
40
40
GLP
GLP
0.5%
0.5%
41
41
Lims
Lims
0.5%
0.5%
42
42
Patient Care
Patient Care
0.5%
0.5%
43
43
Cola
Cola
0.5%
0.5%
44
44
Daily Activities
Daily Activities
0.5%
0.5%
45
45
LIS
LIS
0.5%
0.5%
46
46
Kodak
Kodak
0.5%
0.5%
47
47
Customer Complaints
Customer Complaints
0.5%
0.5%
48
48
DNA
DNA
0.5%
0.5%
49
49
Quality Standards
Quality Standards
0.4%
0.4%
50
50
Computer Lab
Computer Lab
0.4%
0.4%

19,752 Laboratory Supervisor Jobs

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