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Become A Laboratory Support Technician

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Working As A Laboratory Support Technician

  • $35,780

    Average Salary

What Does A Laboratory Support Technician Do At Mercy

* _
* Remains a steward of resources in regards to inventory, time management, and meeting productivity standards.
* Operational Effectiveness:_
* Demonstrates effective computer skills for both electronic communication and data management.
* Organizes, prioritizes and completes work to meet defined turnaround times and expectations.
* Assesses issues that arise and communicates to appropriate stakeholders for resolution as required.
* Participates in effective inventory control as needed.
* Uses skills in accordance with departmental and regulatory standard for effective and timely, acquisition, labeling and transfer of all appropriate laboratory specimens as required.
* Utilizes, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies.
* Utilizes timely and effective communication skills in line with the Mercy Service Standards to address the needs of all customer groups in support of patient service excellence.
* Demonstrates responsibility for timely, effective and accurate processing and reporting of post-analytical laboratory results.
* Workplace Excellence:_
* Complies with departmental operational policy’s to meet staffing plan and department needs.
* Communicates professionally and effectively.
* Communicates in all fashions using a well modulated voice (face to face and on the phone), tone (e-mail) in a concise, positive and respectful manner.
* Displays a spirit of cooperation and concern for all patients, fellow staff members, and providers.
* Demonstrates initiative to assist the laboratory and supportive areas where needed.
* Participates in continuing education and staff developmental activities.
* Quality:_
* Demonstrates and documents competency in areas of assigned responsibility according to CMS guidelines and Mercy requirements.
* Under the direction of lab leadership, reviews and reports laboratory tests as required.
* Communicates and documents critical information according to the established policies and procedures.
* Recognize, report, and engages in opportunities for process improvement.
* Complies with all safety regulations and requirements. (i.e. chemical hygiene plan, exposure control plan, blood borne pathogens

What Does A Laboratory Support Technician Do At Catholic Health Initiatives

* Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
* Adheres to and exhibits our core values :
* Reverence_ : Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
* Integrity:_ Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
* Compassion:_ Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
* Excellence:_ Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
* Maintains confidentiality and protects sensitive data at all times.
* Adheres to organizational and department specific safety standards and guidelines.
* Works collaboratively and supports efforts of team members.
* Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
* Catholic Health Initiatives and its_ organizations are Equal Opportunity Employers
* NOTICE
* This position requires a criminal background check.
* Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
* Job
* Clinical Support
* Primary Location
* GEORGIA-FORT OGLETHORPE
* Daily Schedule
* FT

What Does A Laboratory Support Technician Do At Compucom

* Level 3
* Tier 1 Support provides basic lab support for both iLab and other labs as required.
* Physical Lab Support:
* Install updates to firmware or system drivers
* Maintain servers and KVMs to ensure connectivity
* Set up multiple clients that connect to one server in temporary lab projects
* Custom OS or software support needed in the lab environment
* Ability to understand concepts of lab subnet environments under written guidelines and process
* Complete intake process request i.e. ticket
* Working knowledge of Linux a plus but not required
* Complete required training (hazardous materials, data center safety, etc.)
* Level 4
* Tier t2 Includes Virtualization iLab Support
* Physical Lab Support:
* Setting up initial meeting with lab customers to collect customer requirements
* May be involved in assisting with physical install documentation
* Issues or problems are escalated to site Field Engineer (FE)
* Will provide training to Level 3 contractors as needed
* Virtualization Support:
* Remote Installation and/or Upgrading of Hypervisor software on Client Blade series hardware
* Integrating Hypervisor Servers into existing Virtualization Environments
* General VM access, configuration and troubleshooting
* Moving and provisioning of VMs or Image templates within the Virtualization Environments
* Generic Virtualization troubleshooting of hypervisor and web interfaces
* Generic Virtualization Storage troubleshooting
* Guarantee iLab server and KVM connectivity; as well as all non
* IT network connected iLab hardware
* General understanding of Virtualization concepts and implementation (i.e. setup, install, configure, troubleshoot)
* General understanding of Network Management (i.e. interconnectivity, integration, Add / Edit / Remove requests, firewall settings)
* General understanding of Remote Connectivity & Management (i.e. integration with iLab, DNS requests, Edit / Change / Remove requests)
* Working knowledge of Windows OS
* Basic knowledge of installing and networking Linux (no Linux OS troubleshooting required

What Does A Laboratory Support Technician Do At Mercy

* The Laboratory Support Technician (LST II) is part of the provider care team acting in a support capacity for reports, data, and scheduling functions of the laboratory.
* This position is responsible for accurate, timely, and effective provision of laboratory support mechanisms.
* The LST II will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions.
* The LST II is responsible for the skillful acquisition of all required types of specimens, as required, for laboratory testing utilizing safe, accurate, effective, and professional methodologies while observing HIPAA confidentiality requirements and lab policies

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Laboratory Support Technician jobs

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Laboratory Support Technician Demographics

Gender

  • Female

    56.6%
  • Male

    41.8%
  • Unknown

    1.6%

Ethnicity

  • White

    78.9%
  • Hispanic or Latino

    9.4%
  • Asian

    8.8%
  • Unknown

    2.1%
  • Black or African American

    0.9%
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Languages Spoken

  • Spanish

    75.0%
  • Swahili

    5.0%
  • Portuguese

    5.0%
  • German

    5.0%
  • Gujarati

    5.0%
  • Arabic

    5.0%
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Laboratory Support Technician

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Laboratory Support Technician Education

Laboratory Support Technician

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Top Skills for A Laboratory Support Technician

LabEquipmentProcessSpecimensLaboratoryProceduresPhlebotomySkillsPatientCareComputerHardwareDataEntryVenipunctureCustomerServiceSkillsComputerSystemTroubleshootBloodSamplesWindowsXPEmergencyRoomChemistryComputerLabDrawingBloodPatientSpecimensCellBloodSpecimens

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Top Laboratory Support Technician Skills

  1. Lab Equipment
  2. Process Specimens
  3. Laboratory Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Trained new employees on lab equipment, compliance, safety requirements, and lab procedures.
  • Process specimens for packaging and shipment to reference labs.
  • Performed limited laboratory procedures under supervision of a medical technologist.
  • Demonstrate behavioral skills that contribute to a productive work environment and provided excellent patient care.
  • Performed preventative maintenance on various typed of computer hardware, including PC's, printers and scanners.

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