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Become A Labour Relations Representative

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Working As A Labour Relations Representative

  • Resolving Conflicts and Negotiating with Others
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Unpleasant/Angry People

  • Mostly Sitting

  • $58,820

    Average Salary

What Does A Labour Relations Representative Do At Ford Motor Company

* Responsible of all aspects of hourly employee administration on assigned crew/shift
* Deliver HR products and services, including labor agreements, in accordance with applicable employment laws, regulatory agencies, regulations, policies, and practices (e.g. ethics, health and safety)
* Responsible for administration of union representative compensation
* Coordinate and/or assist in UAW contract negotiations, implementation and/or ongoing administration of the Master and Local Collective Bargaining Agreements.
* Investigate and prepare responses to grievances
* Support hourly personnel recruiting and hiring, Personnel Relations activities and health and safety activities as required
* Build strong relationships with operations partners, Union representatives, HR colleagues and experts, and other business partners to jointly deliver business objectives and resolve issues
* Support HR efforts related to investigations, governmental inquiries / charges, grievance resolution, performance and absence management, complaints of unfair employment practices / discrimination, and disciplinary action
* Coach, counsel, and educate salaried operations partners on HR policies, processes, programs and strategies
* Foster an effective, inclusive work environment / culture and relationships, balancing employee advocacy with stewardship of company goals and values
* Analyze data and use technology to proactively identify and diagnose business needs / opportunities and develop solutions to meet those needs
* HR Business Partner experience including project management, change management and/or organizational development
* Strong communications, interpersonal, leadership and computer skills
* Willing to work in a manufacturing environment, including shift work (including nights and weekends, as assigned

What Does A Labour Relations Representative Do At Exelon

* Manages labor and management activities within the assigned business unit.
* Assists business unit management in day-to-day labor activities, including the formulating of responses to union related inquiries.
* Manages grievance and arbitration performance in assigned business unit, assisting in their disposition.
* Provides support to the Director/Manager of Employee/Labor Relations in all negotiations.
* Participates in various departmental meetings.
* Consults with Vice Presidents, Directors, Managers, Supervisors, Union Officers, and attorneys on labor strategy and policies, dispute resolution, contract administration, and negotiations.
* Research, analyze, interpret, and prepare contract language and background information to support company interest and positions.
* Lead negotiation, grievance, and other labor related meetings in the absence of the Employee/Labor Relations Manager/Director.
* Delivers Employee/Labor Relations related training.
* Leads in due diligence efforts.
* Operates independently with little or no supervision
* Minimum:
* A minimum of 4 years of Labor Relations experience and a law degree or a 4-year degree in Human Resources, Labor Relations, Business or related field and either a minimum of 8 to 10 years of in specialty areas of HR such as Benefits, Compensation, Generalist, with at least 5 of those years in Labor Relations.
* Proven ability to make sound, independent judgments and decisions.
* Ability to work with all levels of employees, including upper management and union representatives.
* Proven leadership ability in high performance culture.
* Strong analytical abilities.
* Computer abilities using Microsoft Suite Tools
* Must possess excellent oral and written communication skills
* Law Degree is preferred
* Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
* VEVRAA Federal Contractor
* EEO is the Law Poster

What Does A Labour Relations Representative Do At Ascension Health

* Serves as part of the Human Resources team on the development, administration, interpretation, and application of Labor Relations policies and programs and related matters, including quality control, data management, and compliance with local and national labor and employment laws.
* Advises and assists in the administration of collective bargaining agreements, contract interpretation, grievance and discipline administration.
* Consults with managers and HR Partners on workplace and associate issues, provides expert advice, coordinates with legal counsel, and serves as spokesperson and liaison with union leadership.
* Coordinates and/or leads collective bargaining negotiations; serves as chief spokesperson and negotiator, representing and operationally defining labor policies that are competitive, and ensure cost effective labor agreements across Ministry Market.
* Responsible for the ongoing implementation of business and operational changes during contract term.
* Provides consultation and mediation regarding work-related issues, conflicts, discipline policy/procedures, questions, and contract interpretation.
* Acts as company advocate for labor arbitration cases.; conducts investigations, and prepares arbitration cases, working with Legal as appropriate.
* Plays a key role and is a trusted adviser to business leadership, developing effective working relationships with all stakeholders including union leaders, influencing and challenging the team in the development and delivery of people priorities to facilitate achievement of company goals.
* Develops and manages a compliance plan related to labor relations issues; develops and implements a standardized approach to handling all levels of labor relations issues.
* Identifies labor relations training needs.
* Assists in the design of training, and ensures training is delivered effectively to target audiences
* Tracks and analyzes labor relations metrics.
* Prepares and maintains labor contingency plans

What Does A Labour Relations Representative Do At Southern California Edison

* Participation and occasional leading of the development and implementation of strategic and tactical approaches for the Company’s overall Labor Relations Strategic Plan to include bargaining strategies.
* Provides thought leadership and labor relations guidance to executive management to generate support for the strategic direction.
* Gathering intelligence throughout the external labor relations environment in California and Washington DC, in order to present and discuss opportunities and obstacles which may be present.
* Proactively consults with executive management on current external trends using statistical data and records of actions taken concerning grievances, arbitration cases and related labor relations activities.
* Works to identify potential/actual problem areas in the Company’s labor relations practices.
* Participates in large-scale contract negotiations for the Company.
* Leads interim negotiations between the Operating Unit leaders and Union leadership.
* Negotiates contractual changes with union.
* Plans and directs the resolution of various contractual issues with the unions.
* Maintains positive and productive relations with unions.
* Facilitates discussion between union leadership and executive management.
* Interfaces with Union leadership to provide guidance and direction on grievance/arbitration resolutions, contract interpretations and implementation, and disciplinary issues.
* Manages various projects related to labor agreements.
* Directs research on collective bargaining agreements involving other companies.
* Networks with other utilities and companies to identify and promote best labor practices within labor relations.
* Determines best practices in labor relations and facilitates consistency efforts between departments when appropriate.
* Partners with internal organizations as appropriate to develop and implement strategies and tactics to resolve issues between the Company and Unions

What Does A Labour Relations Representative Do At Dignity Health

* Conduct pre-claim investigation, legal and factual research and initial case assessments
* Perform administrative duties (calendar hearings and discovery deadlines, organize case files and manage logistics)
* Maintain pleading and correspondence
* Collect, organize, analyze and summarize records
* Aid attorneys with review of interrogatory and discovery responses
* Gather relevant information from a variety of sources
* Liaise between internal litigation support team and outside counsel
* Provide assistance with case settlements
* Assist in strategic management of cases
* Assist with deposition, mediation and trial preparation
* Claims Responsibilities:
* Create and maintain Employment Practices Liability (EPL) claims in the claims management system (iVOS) as directed by the Senior Counsel, Employment Litigation.
* Input and maintain information in iVOS in a timely manner with high accuracy and data integrity.
* Review and update the database as needed.
* Create and maintain physical claim files or BOX files and electronic iVOS record by updating with claim related materials including information from the Senior Counsel, Employment Litigation, corporate and facility human resources personnel, and risk services including, investigation reports, correspondence and information to and from excess insurers, claimants and defense counsel.
* Manage and investigate claims to comply with the established claims management policies, procedures and DIGNITY HEALTH philosophies as directed; interface and gather information from hospital personnel as required.
* Provide timely and accurate reports to excess insurance carriers of selected claims according to established criteria and provide file updates pursuant to reporting guidelines.
* Identify exposures, trends and opportunities for improvement that may affect the DIGNITY HEALTH facilities and risk program.
* Collaborate and communicate with the appropriate facility and corporate risk partners.
* Use the iVOS claims system, including maintenance of current knowledge and ability to run basic claim analyses and reports.
* Enter and update claims information so that meaningful and accurate data can be accessed, monitored and relied upon by all Risk partners.
* Maintain a proactive system diary for open and monitor status claims and to review events that have the potential to be future claims.
* Comply with all audit and claims management procedures and ensure the highest level of accountability and transparency in all financial transactions entered into and managed through the iVOS system.
* Comply with all DIGNITY HEALTH conflict of interest policies with respect to vendor transactions.
* Coordinate meetings and teleconferences with the Senior Counsel, Employment Litigation with corporate and facility HR, compliance and risk personnel, defense counsel and vendors.
* Calendar litigation dates for Senior Counsel, Employment Litigation for mediations, settlement conferences, and trials in iVOS and on other calendars, as directed.
* Run iVOS reports as requested by the Senior Counsel, Employment Litigation; Prepare and distribute month-end reports for open and closed claims or as requested by Senior Counsel, Employment Litigation
* Prepare draft correspondence to attorneys, clients, claimants, excess insurers, and state agencies as directed; interface and work with insurers and defense counsel as required.
* Prepare requests and authorizations and/or subpoenas for records as directed.
* Arrange with outside vendors to obtain information from courts including index checks for complaints filed against DIGNITY HEALTH or DIGNITY HEALTH facilities; obtain copies of complaints, and other information filed with the court.
* Process Settlement Check Requisition Forms for indemnity payments made on claims.
* Process vendor invoices and payments in iVOS.
* Comply with all claims management guidelines and requirements with respect to processing claims and financial transactions within iVOS.
* Attend meetings as directed
* Obtain information to complete files as directed;
* Other tasks as directed by the Senior Counsel, Employment Litigation.
* RReporting Relationship:
* Senior Counsel, Employment Litigation
* Qualifications
* Experience

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How To Become A Labour Relations Representative

Applicants usually have a bachelor’s degree in labor relations, human resources, industrial relations, business, or a related field. However, the level of education and experience required to become a labor relations specialist varies by position and employer.


Labor relations specialists usually have a bachelor’s degree. Some schools offer a bachelor’s degree in labor or employment relations. These programs focus on labor-specific topics such as employment law and contract negotiation.

Candidates also may qualify for labor relations specialist positions with a bachelor’s degree in human resources, industrial relations, business, or a related field. Coursework typically includes business, professional writing, human resource management, and accounting.

Work Experience in a Related Occupation

Many positions require previous work experience. Candidates can gain experience as human resources specialists or generalists before specializing in labor relations.

Licenses, Certifications, and Registrations

Some colleges and universities offer labor relations certificates to specialists who prefer greater specialization in certain topics, such as mediation. These certificates give participants a better understanding of labor law, the collective bargaining process, and worker grievance procedures.

Important Qualities

Decisionmaking skills. Labor relations specialists use decisionmaking skills to help management and labor agree on decisions when resolving grievances or other disputes.

Detail oriented. Specialists must be detail oriented when evaluating labor laws and maintaining records of an employee grievance. 

Interpersonal skills. Interpersonal skills are essential for labor relations specialists. When mediating between labor and management, specialists must be able to converse and connect with people from different backgrounds. 

Listening skills. Listening skills are essential for labor relations specialists. When evaluating grievances, for example, they must pay careful attention to workers’ responses, understand the points they are making, and ask relevant followup questions. 

Writing skills. All labor relations specialists need strong writing skills to be effective at their job. They often draft proposals and must be able to convey complex information to both workers and management.

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Labour Relations Representative jobs

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Labour Relations Representative Career Paths

Labour Relations Representative
Labour Relations Manager Director Of Human Resources
Corporate Director, Human Resources
12 Yearsyrs
Labour Relations Manager Human Resources Manager
Corporate Human Resources Manager
8 Yearsyrs
Employee Relations Manager Human Resources Business Partner Human Resources Manager
Director, Human Resources And Administration
9 Yearsyrs
Senior Human Resources Generalist Employee Relations Specialist
Employee Relations Manager
6 Yearsyrs
Human Resources Manager Project Manager Program Manager
General Manager
7 Yearsyrs
Labour Relations Director Human Resources Coordinator Human Resources Supervisor
Human Resources Administration Manager
6 Yearsyrs
Director Of Human Resources Assistant Vice President Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Human Resources Consultant Compensation Manager Human Resources Coordinator
Human Resources Contractor
9 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Human Resources Manager
7 Yearsyrs
Human Resources Business Partner Senior Human Resources Generalist Human Resources Manager
Human Resources Vice President
8 Yearsyrs
Human Resources Business Partner Human Resources Supervisor Labour Relations Manager
Labour Relations Director
11 Yearsyrs
Human Resources Consultant Human Resources Supervisor
Labour Relations Manager
6 Yearsyrs
Director Of Human Resources Chief Executive Officer Specialist
Operations Manager
7 Yearsyrs
Human Resources Generalist Senior Human Resources Generalist Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Senior Human Resources Generalist Senior Recruiter Human Resources Business Partner
Senior Human Resources Consultant
9 Yearsyrs
Human Resources Coordinator Human Resource Specialist Human Resources Generalist
Senior Human Resources Generalist
7 Yearsyrs
Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Supervisor Training Manager Store Manager
Store Director
7 Yearsyrs
Employee Relations Manager Human Resources Coordinator Recruiter
Talent Acquisition Manager
9 Yearsyrs
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Labour Relations Representative Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Mandarin

  • Sanskrit

  • Portuguese

  • Chinese

  • Dutch

  • Amharic

  • Hindi

  • Polish

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Labour Relations Representative

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Labour Relations Representative Education

Labour Relations Representative

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Top Skills for A Labour Relations Representative


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Top Labour Relations Representative Skills

  1. Grievance Hearings
  2. Ensure Compliance
  3. EEO
You can check out examples of real life uses of top skills on resumes here:
  • Schedule or coordinate the details of grievance hearings or other meetings.
  • Facilitated communication with human resource and corporate senior leadership group to ensure compliance with Local and National agreements and employment laws.
  • Functioned as a company representative in investigations and hearings before the EEOC.
  • Investigated allegations of harassment and violations of company policies.
  • Full responsibility for initiating, implementing and evaluating labor relations strategies and personnel problems.

Top Labour Relations Representative Employers

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