Laguna Development Corporation jobs - 28 jobs

Job Description The Custodian position at Laguna Development Corporation (LDC) is responsible for maintaining a clean, safe, and welcoming environment across all casino and related facility areas. Key duties include a wide range of custodial tasks such as vacuuming, mopping, restroom sanitation, window and furniture cleaning, and upkeep of public gaming areas-excluding sensitive gaming zones. Custodians must comply with safety standards, properly handle cleaning chemicals and equipment, and report any hazards or maintenance needs. They are expected to work various shifts, including weekends and holidays, and provide courteous, professional interactions with guests and coworkers to support a positive customer experience. In addition to cleaning responsibilities, the Custodian is expected to serve as a role model by adhering to LDC's core values, maintaining punctuality, and actively contributing to a respectful, team-oriented work culture. They participate in ongoing training, meetings, and may mentor new custodial staff through a buddy system. The role requires physical stamina, with frequent lifting, bending, and use of cleaning machinery, and involves working indoors under conditions such as loud noise or chemical exposure. A high school diploma or GED is preferred, though not required, and candidates must pass a pre-employment drug screening.

Join Our Team as a Corporate Recruiter! Laguna Development Corporation (LDC) is seeking a talented and driven Recruiter to help us attract top-tier talent across all our sites, departments, and subsidiaries. In this role, you'll leverage innovative sourcing strategies, social media platforms, and cutting-edge technology to identify and engage both active and passive candidates. You'll collaborate closely with hiring managers and the Corporate Talent Manager to define talent needs, craft accurate job descriptions, and maintain a strong pipeline of diverse candidates-all while upholding LDC's core values and delivering exceptional service. Why You'll Love This Role: As a Recruiter at LDC, you'll play a vital part in shaping our workforce and supporting our mission to excel in gaming, hospitality, retail, and entertainment. This position offers variety, including travel to different sites, participation in leadership training, and opportunities to build meaningful relationships with candidates and team members. We offer competitive pay, health benefits, paid time off, a lucrative 401(k), and employee perks. If you're passionate about recruitment, thrive in a fast-paced environment, and want to grow your career with a dynamic organization, apply today and join a team that values integrity, innovation, and excellence!

JOB DESCRIPTION Position Title: Dancing Eagle Travel Center Clerk Department: Dancing Eagle Travel Center Employment Classifications: Non-Exempt /General Description: A Dancing Eagle Travel Center Clerk will greet the customers, scan bar codes or enter price of merchandise into a cash register, stocks and rotates merchandise, take orders, prepares food and thanks customers while ensuring a safe, clean and efficient operation. Expectations: Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures. Act as a role model within and outside the corporation. Maintain a positive and respectful attitude toward customers and co-workers. Consistently report to work on time prepared to perform duties of position Essential Duties & Responsibilities: In friendly manner perform duties such as but not limited to: communicate special menu items or specials to customers, take orders to customer specifications; cook/prepare food orders; deliver food/drink orders; replenish condiments, as needed; maintain beverage area, brews and coffee; maintain cleanliness (e.g., clean service/dining areas, etc.). Operate a point of sale system/cash register (e.g., maintain change in cash drawer; accept cash, checks, and bankcards for payment; calculate discounts; ensure proper identification for certain transactions; count money; return correct change; issue receipts; balance cash drawer and receipts; keep register area neat, clean and stocked with necessary supplies; and documents discrepancies). Perform custodial duties. (e.g., sweep and mop sales area, clean shelves, clean restrooms, empty trash, clean all gas and diesel pumps, pick up trash in parking lot, clean break room, clean all windows). Stock merchandise and ensure merchandise is displayed in a clean and orderly manner. Promote brands/products to increase sales. Sell lottery or tobacco products while verifying the age of the customer. Assist customers in locating items. Perform duties in accordance and ensure compliance with health and safety regulations. Assist with training new retail clerks. Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests' names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide friendly and fast beverage service to guests). Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit). Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events. April 2017 Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays. At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors). Perform additional duties and responsibilities as necessary or assigned. Education & Experience: High School Diploma or GED certificate required. Relevant work experience preferred. Must be eighteen (18) years of age or older. Cashiering and custodial experience preferred. Perform basic arithmetic calculations. Licensing & Certification: None. Computer Equipment, Software, Machinery: Proficient using cash register. Proficient in basic computer skills. Fryer. Grill. Essential Physical Requirements: The job requires the ability to balance/climb, bend over, crouch/stoop, hear, kneel, reach overhead, stand, talk, turn/twist, walk, and repetitively use hands 51-100% of the time. The job requires the ability to push/pull, carry, lift, slide/transfer 1-50 lbs. 25-50% of the time. Essential Mental Demands: The job requires the ability to organize, plan, make decisions, read and write 51-100% of the time. Supervisor Responsibilities: None. Work Environment (inside/outside): The job is performed primarily indoors with exposure to fumes (e.g., cigarette smoke, fuel). Other Requirements: Must pass a pre-employment alcohol/drug screening and background investigation. Obtain and maintain Serv-Safe Certification Varies

Job Description The Cashier/Food Prep position is responsible for providing friendly, efficient service to customers by greeting them, taking orders, preparing food, processing payments, and maintaining cleanliness and organization in the work area. This role ensures that food is prepared to quality standards, beverages and condiments are replenished, and all health and safety regulations are followed in accordance with Food Safety and HACCP guidelines. Cash handling duties include operating a point-of-sale system, balancing the cash drawer, issuing receipts, and ensuring accurate transactions. The position also involves promoting products, maintaining a clean dining environment, and ensuring quick service to minimize customer wait times. This role requires strong communication skills, attention to detail, and the ability to work both independently and as part of a team. A high school diploma or GED is preferred, along with basic math skills and some prior experience in food service or cash handling. The position involves standing for long periods, repetitive hand use, and occasional lifting up to 30 pounds. The work takes place indoors in a restaurant setting and may include operating equipment such as fryers, coffee brewers, and ice cream machines. The employee must obtain ServSafe certification within 90 days of hire and pass a pre-employment drug and alcohol screening.

Job Description The Marketing Systems Manager is responsible for developing and supporting system implementation, upgrades, and training for Marketing. Work closely with stakeholders to develop in-depth knowledge of marketing systems and the business to ensure systems are being utilized to their capacity and opportunities for increased performance, efficiencies and service levels (through these systems) are identified and evaluated. Support the marketing areas with your knowledge regarding the capabilities and limitations of the systems and provide support to other users. Define best practices to improve current practices and implementation of marketing systems supported by relevant IT tools. All duties are to be performed within the guidelines of the marketing policies and procedures, Internal Control Standards and objectives.

Job Description Join the Laguna Development Corporation (LDC) Marketing Team! We're looking for a creative, organized Media Supervisor to help manage advertising, media trafficking, vendor coordination, and internal marketing workflow. If you thrive in a fast‑paced environment and love bringing marketing projects to life, this role is for you. What You'll Do Support advertising, marketing, and PR campaigns Manage project details, creative requests, and vendor communication Oversee production of ads, collateral, and audio/video materials Distribute media assets, schedules, and approved ads to vendors Track budgets, process POs/invoices, and maintain project files Write copy for ads, signage, radio, and promotions Assist with special events, casino promotions, and marketing projects Lead team members and maintain strong internal communication What You Bring Bachelor's in Marketing/Communications preferred 3+ years in advertising, creative, or media agency required Strong writing, organization, and time‑management skills Experience working under tight deadlines Casino marketing experience a plus Requirements Must pass pre‑employment screening Must obtain/maintain Pueblo of Laguna Gaming License Valid NM driver's license required Title 31 Certification (can be obtained after hire) Why LDC Creative, team‑focused environment Leadership development opportunities Competitive pay and benefits Apply today and help drive the future of LDC's marketing!

Security Officer Level I Department: Security Employment Classification: Non-Exempt /General Description: A Security Officer provides site protection to all LDC properties and physical protection to all LDC patrons and personnel addressing issues including, but not limited to altercations, theft, vandalism, fire, illegal entry and illegal activities. Expectations: Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures. Act as a role model within and outside the casino. Maintain a positive and respectful attitude toward customers and co-workers. Consistently report to work on time prepared to perform duties of position. Essential Duties & Responsibilities: Provide safety and security to patrons and LDC personnel, facilities, grounds and property belonging to LDC. Report and assist in medical emergency situations. Adhere and uphold the Policies and Procedures of the Security Department. Adhere to regulations for proper security in accordance with the Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority, federal government and State of New Mexico. Patrol buildings and grounds on a periodic schedule. Watch for and report all irregularities occurring during shift. Prepare documentation concerning each incident and report to appropriate personnel on a daily basis. Provide escort, by request, to patrons and LDC personnel to their vehicles to ensure safety. Coordinate the security escort of all money transferred to and from the vault. Act as a witness and assist in money counting procedures with Cash Vault and/or other designated personnel. Ensure the protection of casino assets with access to restricted areas. Testify in court as deemed necessary by proper officials. Respond to emergency situations, and situations to protect patrons and LDC personnel including, but not limited to: Traffic control, crowd control and incident command situations. Communicate clear and accurate information using a telephone and/or radio. Maintain a courteous and professional attitude at all times. Prepare incident reports. At all times effectively communicate and address matters involving patrons, LDC personnel and the public in a courteous, professional and business-like manner. Model and adhere to standard of a productive employee. Attend LDC meetings as required. Administer standard urine analysis test for reasonable suspicion and post incidents involving LDC personnel. April 2017 Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays. Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests' names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly beverage service to guests). Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit). Develop a thorough knowledge of services, room locations, amenities, and surroundings, providing accurate directions, and information for guest inquiries about promotions and special events. At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors). Perform additional duties and responsibilities as necessary or assigned. Education & Experience: High School Diploma or GED preferred. Must have relevant work experience, preferably in a security or job related field. Licensing & Certification: Acquire and maintain certification in the following basic blocks of training: First Aid, CPR, AED, and, Defensive Driving and Defensive Tactics. Acquire and maintain a New Mexico Alcohol Servers Permit. Computer Equipment, Software, Machinery: Proficient in basic computer skills (e.g., Word, Excel, PowerPoint, Outlook). Drive vehicles. Radios. Keywatcher. Stream Manager surveillance system Essential Physical Requirements: Requires the ability to drive hear, sit, stand, talk, walk, turn/twist and repetitively use hands 51- 100% of the time. Requires the ability to balance/climb, bend over, crouch/stoop, kneel and reach overhead 25-50% of the time. Requires the ability to push/pull, carry, lift and slide/transfer 1- 50+ lbs. 25-50% of the time. Essential Mental Demands: Requires the ability to solve problems, organize, plan, make decisions, interpret data, read and write 51-100% of the time. Supervisory Responsibilities: None. Work Environment (inside/outside): April 2017 The job is performed indoors and outdoors with exposure to varied temperatures and fumes (e.g., cigarette smoke). Other Requirements: Obtain and maintain a gaming license through the Pueblo of Laguna's Gaming Control Board and must provide/maintain a valid New Mexico drivers' license. Must comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification. Must pass a pre-employment alcohol/drug screening. Acquire and maintain LDC Urine Analysis testing certification Varies

Position Title: Dual Rate Table Games Dealer-Full Time Department: Table Games Employment Classification: Non-Exempt Reports to (Supervisor Title): Table Games Supervisor /General Description: The Dual-Rate Table Games Dealer is responsible for providing exceptional guest service while dealing table games according to established policies and procedures. In addition, this role involves stepping into a supervisory capacity as needed, ensuring smooth operations, enforcing gaming regulations, and maintaining a positive team environment. This position requires flexibility, professionalism, and expertise in both dealing and supervisory roles. Expectations: Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures. Act as a role model within and outside the casino. Maintain a positive and respectful attitude toward customers and co-workers. Consistently report to work on time prepared to perform duties of position. Essential Duties & Responsibilities: Dealer Responsibilities: Accurately deal table games such as Blackjack, Poker, Craps, or Roulette in accordance with company policies, gaming regulations, and internal controls. Provide an engaging and friendly gaming experience for all players while maintaining professionalism. Ensure proper handling and accounting of chips, cards, dice, and other gaming materials. Monitor the integrity of the game and enforce rules to ensure fair play. Recognize and report any irregularities or suspicious activity promptly. Handle customer transactions for “buy-in” and “payoffs.” Verify fills, credit, and chip amounts issued. Make proper change and color ups. Recognize winning/losing bets and situations. Communicate effectively. Perform additional duties and responsibilities as necessary or assigned Supervisor Responsibilities (Dual-Rate): Oversee assigned table games to ensure adherence to gaming regulations, house policies, and procedures. Provide guidance and support to dealers, answering questions and addressing concerns. Monitor and evaluate dealer performance, offering coaching and feedback as needed. Resolve guest disputes or escalations promptly and professionally. Complete administrative tasks such as shift reports, incident logs, and performance documentation. Collaborate with management to ensure smooth transitions during shift changes. Be proficient in all assigned tables. Accurately track bank roll of assigned players at all assigned tables. Provide excellent customer service and ensures same of all employees. Accurately determine table win/loss; oversee games in progress, customers and employees in the pit area. Communicate information to incoming floor supervisor. Maintain knowledge of compliance with all dealing procedures. Maintain total understanding of Table Games manual for games supervised. Assist with the dealer rotation. Ensure maximum game protection (e.g., observe assigned games; analyze customer play for cheating scams and suspicious variation in play). Protect and/or issue all sensitive equipment, (cards, dice, shoes) Train and help develop Dealer's skills; counsel and work with dealers on procedural problems. Assist Pit Manager in completing all duties. Serve as a role model for subordinates. Assist with tournaments and/or promotions. Accurately tracks table drop. Ensure all Table Games dealers comply with all dealing procedures. Ensure that games move at an appropriate pace. Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests' names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests). At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors). Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays. Perform additional duties and responsibilities as necessary or assigned Education & Experience: High School Diploma or GED Certification preferred. 6 months prior dealing experience required. If a candidate does not have dealer experience, they must provide proof of a training certification and successfully pass an audition to demonstrate a full understand the games. Licensing & Certification: None. Computer Equipment, Software, Machinery: None. Essential Mental Demands: Requires the ability to solve problems, plan, make decisions and interpret data 51-100% of the time. Requires the ability organize and read 25-50% of the time. Work Environment AND Physical Requirements: Must be able to stand for extended periods in a fast-paced environment. Must be comfortable working in a noisy, smoky, and brightly lit environment. Flexibility to work nights, weekends, and holidays as required by the casino's operations. Other Requirements: Obtain and maintain a gaming license through the Pueblo of Laguna's Gaming Control Board. Comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification. Must pass a pre-employment alcohol/drug screening.

Slot Technician Department: Dancing Eagle Slots Employment Classification: Non-Exempt /General Description: A Slot Technician will diagnose, troubleshoot, and maintain the upkeep of all Slot related equipment (e.g., slot machines, signs, bases and progressives), while using test equipment schematics and flow charts as required to replace or repair p.c. boards and other electronic components. The tech will assist in the physical moving of slot machines, perform preventative maintenance, including keeping all equipment clean and serviceable, and reboot equipment and identify existing ports coinciding with their port addresses. Expectations: Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures. Act as a role model within and outside the casino. Maintain a positive and respectful attitude toward customers and co-workers. Consistently report to work on time prepared to perform duties and responsibilities. Essential Duties & Responsibilities: Follow slot supervisors/managers instructions. Accurately diagnose, troubleshoot, and repair slot machines, signage, and all other slot related equipment malfunctions with the use of schematics, test equipment, and flow charts as required. Replace and/or repair p.c. boards and other electronic components as needed. Maintain knowledge of various types of electronic equipment, demonstrate skills and ability to diagnose problems, take corrective action, and ensure device is operational as quickly and efficiently as practical. Move slot machines by use of hand truck or dolly as needed, assist in conversions, upgrades, installs, ongoing projects, test and maintain electronic gaming equipment, components, systems and sub-systems required including but not limited to: clean printers, bill validators, vacuum machines, and clean the outside of the machines with the use of cleaning supplies and equipment. Operate Digital Meters and troubleshoot down to the board level Maintain a safe, clean, and orderly work area by keeping supplies stocked and in their proper place, including wearing and/or using personal protective equipment, when and how instructed, as needed. Maintain knowledge, skills, and abilities to work with personal computers, AV systems, player tracking card systems, gaming devices, safety equipment, etc. Correctly perform machine key chip setup and Ram Clear functions of slot equipment/devices. Maintain slot files, ship and receive parts, and daily inventory control of product components. Fill out required inventory and/or technical documentation accurately. Maintain strict confidentiality when handling sensitive information related to all slot technician department information such as, but not limited to: Slot technician department policies, procedures, revenue, budgets and any and all information the company deems confidential or proprietary. At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors). Address difficult circumstances that arise on the gaming floor in a constructive, professional, and business-like manner; satisfy miscellaneous guest complaints, referring to the appropriate supervisor when necessary. Comply with Slot rules/procedures, internal controls, Pueblo of Laguna Gaming Control Board/ Tribal Gaming Regulatory Authority rules and regulations, federal regulations and state regulations. Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests' names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests). Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit) Develop a thorough knowledge of services, amenities, surroundings (e.g., RV Park, restaurants, retail stores, etc.), providing accurate directions, and information for guest inquiries about promotions and special events. Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays. Perform additional duties and responsibilities as necessary or assigned. Education & Experience: High School Diploma or GED Certification preferred. Must have one to two years of relevant work experience, preferably as a slot technician. Computer, technical, and/or electronic troubleshooting experience preferred. Licensing & Certification: None. Computer Equipment, Software, Machinery: Experience with data cabling (CAT5, serial), and fiber optional. Experience using small hand tools (i.e., screwdriver, wrench, pliers, etc.). Experience using electronic testing devices (i.e., volt meter) Computer experience using Word, Excel, and Access programs. Experience with hardware (i.e., nuts, bolts, etc.) and software (i.e., Dongles, Flashcards, EPROM or EEPROM) problem solving. Essential Physical Requirements: Requires the ability to bend over, crouch/stoop, hear, stand, walk and repetitively use hands 51-100% of the time. Requires the ability to balance/climb, crawl, kneel, reach overhead, talk and turn/twist 25-50% of the time. Requires the ability to push/pull, carry, lift and slide/transfer 1-50+ lbs. 51-100% of the time. Essential Mental Demands: The job requires the ability to make decisions, solve problems and organize 51-100% of the time. The job requires the ability to read and write 25-50% of the time. Supervisory Responsibilities: None. Work Environment (inside/outside): The job is performed primarily indoors with frequent exposure to dust/fumes (e.g., cigarette smoke) and occasional exposure to outdoors, and hot/cold temperatures. Other Requirements: Obtain and maintain a gaming license through the Pueblo of Laguna's Gaming Control Board and must provide/maintain a valid New Mexico drivers' license. Comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification. Must pass a pre-employment alcohol/drug screening. Varies

Job Description Route 66 Casino is seeking friendly, professional, and guest-focused Food Servers to join our team across multiple venues including Stadium 66, Buffet 66, Thunder Road, and more. Food Servers play a key role in creating an outstanding dining experience by greeting guests, taking accurate food and beverage orders, delivering items promptly, and ensuring cleanliness and service standards are upheld at all times. Servers are also responsible for handling transactions using the MICROS point-of-sale system and promoting a welcoming and efficient environment. We offer both full-time and part-time positions with flexible scheduling, including evenings, weekends, and holidays. Ideal candidates have prior experience in food service, strong communication skills, and the ability to multitask in a fast-paced setting. Alcohol service certification is required within 30 days of hire. This role involves standing, walking, bending, and lifting throughout the shift. All applicants must pass a pre-employment alcohol and drug screening. Join the Route 66 Casino team and be part of delivering great service and memorable experiences to every guest, every time.

DESM Grocery Manager Department: Dancing Eagle Supermarket Employment Status: Non-Exempt /General Description: , pricing integrity, merchandising, labor, and other operational processes to company standards. This individual will plan, order, and process grocery products according to work plan and standards to maximize sales and gross profit, while independently performing a variety of other duties and ensuring a safe and efficient operation of the Dancing Eagle Supermarket (Marketplace) located in Casa Blanca. Expectations: • Adheres to Laguna Development Corporation (LDC) Core Values, Policies & Procedures. • Acts as a role model within and outside the corporation. • Maintains a positive and respectful attitude toward customers and co-workers. • Consistently reports to work on time prepared to perform duties of position Essential Duties & Responsibilities: • Open and Close Store - cash reconciliation • Ensure compliance with Health and Safety regulations • Ordering grocery items and inventory control • Scheduling/Supervise employees (disciplinary) • Cash Register Operations • Cash Reconciliation • Inventory Control • Key-Carrier duties • Clean shelves and general area • Computer Data Entry • Ensures customer needs are met, complaints are resolved, and service is quick and efficient. • Ensures all products and displays are merchandised effectively to maximize sales and profitability. • Ensure all new employees receive proper training and supervision and will ensure correct ordering, receiving, unloading, storage, and rotation of merchandise and building of displays. • Actively participates in LDC Management Capacity Program as required. • Must be able to work all different shifts including weekends and holidays. • Actively participate in Management Development Leadership Series (MDLS) yearly. • Develop a thorough knowledge of services, amenities, surroundings, providing accurate directions and information for guest inquiries about promotions and special events. • All other duties as assigned. April 2017 Education & Experience: • High School Diploma or GED certificate required. • Two (2) to three (3) years relevant experience and demonstrated ability to lead. Licensing & Certification: • Obtain and maintain Serv-Safe Certification. Computer Equipment, Software, Machinery: • Basic computer skills. • Basic reading and writing skills. • Knowledge of cash register. Essential Physical Requirements: • The job requires the ability to balance/climb, bend over, crouch/stoop, hear, kneel, reach overhead, stand, talk, turn/twist, walk, and repetitively use hands 51-100% of the time. • The job requires the ability to push/pull, carry, lift, slide/transfer 1-50 lbs. 25-50% of the time. Essential Mental Demands: • Requires the ability to solve problems, organize, plan, make decisions, interpret data, read and write the majority of the time. Supervisory Responsibilities: • The job requires training, scheduling, apportioning work among employees, directing and appraising productivity. • The job includes the recommendation to hire, discipline and terminate employees. Work Environment (inside/outside): • The job is primarily performed indoors with some exposure to cold temperatures. Other Requirements: • Must pass a pre-employment alcohol/drug screen. • Must pass background check. • Maintain a valid New Mexico driver's license Varies

Job Description A Revenue Auditor is responsible for auditing and reconciling all revenue across Laguna Development Corporation operations by following written checklists, audit procedures, and internal controls. Their duties include recording daily revenue audits, verifying calculations, thoroughly investigating and resolving material variances, and ensuring compliance with Accounting SOPs, Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority requirements, and state and federal regulations. They prepare timely exception reports for errors, violations, and unusual occurrences, maintain accurate Excel spreadsheets, review all revenue reports for accuracy and format, file audit paperwork correctly, and retrieve daily audit materials weighing up to 10 lbs. The role requires strong problem‑solving, data interpretation, written and oral comprehension, and the ability to work efficiently amid frequent interruptions while exercising tact, courtesy, and initiative. In addition to technical responsibilities, the Revenue Auditor must adhere to LDC Core Values and all company policies, demonstrate professionalism, teamwork, and a positive attitude toward coworkers, customers, and the public, and act as a role model within and outside the casino. Expectations include punctuality, maintaining regular attendance, the ability to work under pressure and during odd hours, weekends, and holidays, and willingness to assist with training. Physical requirements include bending, stooping, sitting, walking, twisting, repetitive hand use, lifting/pushing/pulling up to 50 lbs, and working indoors with occasional exposure to confined areas or fumes. The role requires a high school diploma or GED (with an associate degree in accounting or a computer‑related field preferred), revenue audit or casino experience, cash‑handling or reconciling skills, Microsoft Office proficiency, and ability to use office machines, Micros, and gaming enterprise software. The auditor must obtain and maintain a Pueblo of Laguna gaming license, Title 31 certification, a valid New Mexico driver's license, and pass a pre‑employment drug/alcohol screening.

Job Description The Cage Cashier is responsible for handling guest monetary transactions at an assigned window, maintaining an accurate cash drawer, and delivering outstanding customer service. This includes processing check cashing, redeeming gaming vouchers, handling currency exchanges, completing required financial logs (such as CTR, SAR, and MTL), and ensuring all transactions comply with company policies and gaming regulations. The role requires precision in money handling, use of counting equipment, and the ability to work under pressure, including weekends and holidays. Cage Cashiers are expected to uphold Laguna Development Corporation's values by acting professionally, maintaining a positive attitude, and supporting a team-oriented environment. The position involves physical tasks such as standing for long periods and lifting up to 25 lbs., as well as mental demands like performing complex math and organizing work efficiently. A high school diploma or GED is preferred, along with at least three months of cashiering experience. Candidates must pass a drug screening, obtain a gaming license, and maintain Title 31 Certification.

Job Description The Drop/Count Team Member is a non-exempt position in the Drop/Count Department responsible for the secure exchange, collection, transportation, and accurate counting of all currency, coins, currency tickets, and chips from slot machine bill validator (BV) boxes and table games. This role requires speed, precision, confidentiality, and strong mathematical and accounting skills to sort, count, identify, and record the contents of each box and prepare detailed drop/count verification reports for the main bank and revenue audit departments. Team members are responsible for maintaining, cleaning, and operating currency counting and office equipment, using Microsoft Office applications, ten-key calculators, money sorters, and basic hand tools. The position requires adherence to all Laguna Development Corporation core values, departmental policies and procedures, safety and health regulations, and Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority rules. A high school diploma or GED is preferred, along with at least one year of drop/count or relevant experience, and the ability to obtain and maintain a gaming license and pass a pre-employment alcohol/drug screen. In addition to technical duties, the Drop/Count Team Member is expected to act as a professional role model by maintaining a positive, respectful attitude toward guests, coworkers, vendors, and the general public while fostering teamwork and a collaborative work environment. Responsibilities include assisting with training, following direction, attending required meetings, completing duties within established timeframes, reporting suspicious activity, and requesting supervisory assistance when necessary. The role requires the ability to work under pressure with regular and punctual attendance, including odd or unusual hours, weekends, and holidays. Physical demands include frequent bending, standing, walking, lifting, carrying, pushing, pulling, and repetitive hand use, as well as working in confined indoor environments with exposure to noise, temperature changes, dust, and fumes. Strong problem-solving, organizational, decision-making, and communication skills are essential, along with the ability to build guest loyalty through courteous, professional interactions and accurate knowledge of casino services, amenities, promotions, and special events.

Job Description The Sous Chef supports the Chef de Cuisine by supervising kitchen staff and managing daily food preparation to ensure all culinary standards and specifications are consistently met. This position plays a critical role in maintaining quality, presentation, and service standards across all dishes, while also participating in the creation of new menu items based on seasonal ingredients and guest preferences. Responsibilities include controlling food and labor costs, maintaining kitchen cleanliness and compliance with HACCP and ServSafe guidelines, overseeing inventory, and facilitating effective communication within the team. Candidates should have a high school diploma or GED (preferred), along with one to three years of relevant management experience in food production. Familiarity with large kitchen equipment and strong computer skills (Word, Excel, Outlook) are essential. The position requires ServSafe certification within 90 days of hire and alcohol certification within 30 days. The Sous Chef must be able to lift up to 50 lbs, stand for long periods, and maintain composure in a fast-paced environment, including working evenings, weekends, and holidays. A valid New Mexico driver's license and a positive, team-oriented attitude are also required.

The Shift Manager assists the Store Manager in the overall operation of the retail store, with responsibility for store performance, customer service, cash control, budgeting, inventory integrity, security, merchandising, and staff supervision. This role requires strict adherence to Laguna Development Corporation (LDC) Core Values, policies, and procedures while acting as a professional role model at all times. The Shift Manager ensures a positive, respectful work environment, maintains punctual and reliable attendance, and delivers a superior customer experience by leading employees through best practices, effective communication, and meaningful guest interactions. Duties include forecasting and analyzing daily and weekly sales goals, configuring and maintaining proper gross margins, monitoring product displays, pricing, signage, promotions, and in-stock conditions, and supporting strategies to improve product placement and store appearance. The Shift Manager ensures full compliance with federal, state, and local regulations, including safety, security, food handling, sanitation, refrigeration, wage and hour laws, and cash control procedures, while maintaining store cleanliness and vendor standards. In addition, the Shift Manager directly supervises all shifts and assists with hiring, training, coaching, development, discipline, and retention of store personnel, including proper documentation and schedule planning. Responsibilities include maintaining inventory accuracy, product freshness, pricing integrity, food safety, cashier accountability, scanning accuracy, daily reporting, daily bank deposits, change orders, labor forecasting, timecard verification, and cost control through action plans. The position requires proficiency in basic computer software and office equipment, the ability to perform essential physical tasks such as lifting, standing, bending, and repetitive hand use, and strong mental skills including problem-solving, planning, decision-making, reading, writing, and data interpretation. The Shift Manager must work under pressure, including weekends, holidays, and unusual hours, actively participate in LDC leadership and management development programs, maintain knowledge of store services and promotions, respond to customer inquiries or complaints, and perform additional duties as assigned. A high school diploma or GED and 2-3 years of relevant leadership experience are required, with supervisory responsibility to recommend hiring, promotion, discipline, and termination.

Job Description The Inventory Audit/Control Clerk is responsible for maintaining accurate inventory levels across retail operations by properly receiving, tracking, auditing, and reconciling merchandise. This role plays a critical part in identifying, researching, and correcting inventory discrepancies while ensuring item pricing, signage, and gross margins are accurate and compliant with company standards. The position requires close attention to detail, strong analytical skills, and the ability to work efficiently in a fast-paced retail environment to support timely and precise inventory control. The Inventory Audit/Control Clerk collaborates closely with retail teams to audit merchandise, review inventory reports, process system adjustments, and support front-end operations as needed. This role requires consistent adherence to Laguna Development Corporation's core values, policies, and procedures, while maintaining a positive, professional demeanor with guests, vendors, and team members. The position also supports customer service initiatives, assists during peak sales periods, and ensures safety, housekeeping, and operational standards are consistently met. Flexibility to work varied schedules, including weekends and holidays, is required.

Job Description The Cook III is responsible for preparing food items consistently and accurately by following established recipes and cooking standards. This role ensures strict adherence to sanitation, food safety, and proper storage procedures while maintaining high levels of cleanliness throughout the kitchen, including walk‑ins and storage areas. The Cook III supports overall kitchen operations by assisting in all areas, relieving the supervisor when needed, helping with menu preparation, and opening or closing the kitchen as assigned. The position also requires minimizing waste, maintaining food‑cost controls, and ensuring all ServSafe guidelines are followed. In addition to technical skills, the Cook III must demonstrate professionalism, teamwork, and strong communication when interacting with coworkers, management, and guests. The role requires the ability to work efficiently in a fast‑paced environment, perform basic arithmetic, and maintain punctual, reliable attendance-including weekends and holidays. Physical demands include standing for long periods, frequent lifting, and performing a range of repetitive and physical movements. Candidates should have three years of high‑volume restaurant experience, general kitchen knowledge, and the ability to meet all safety, certification, and pre‑employment requirements.

Job Description The Utility position is responsible for maintaining the cleanliness and organization of all kitchen areas, service ware, and equipment to ensure a safe, efficient, and sanitary operation. Duties include washing dishes, utensils, and cookware; cleaning floors, walls, and kitchen facilities; managing waste and recyclables; and operating kitchen machinery such as dishwashers and compactors. The role requires adherence to company policies and safety standards while supporting a positive and respectful work environment. Employees are expected to maintain professionalism, communicate effectively with staff and management, and perform assigned tasks efficiently, even in a fast-paced setting with heavy workloads. This position requires physical stamina, including frequent standing, bending, lifting, and moving items up to 50 pounds. The ideal candidate is dependable, team-oriented, and able to work flexible hours, including weekends and holidays. A high school diploma or GED and prior food service experience are preferred. The work environment involves exposure to heat, cold, noise, and occasional fumes, requiring proper protective clothing and adherence to safety procedures. While there are no supervisory duties, the Utility plays a vital role in supporting overall kitchen operations and maintaining cleanliness standards.