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Lake Michigan Credit Union jobs - 545 jobs

  • AML Investigator

    Lake Michigan Credit Union 4.4company rating

    Lake Michigan Credit Union job in Grand Rapids, MI

    General Information Primary Location: 5519 Glenwood Employee Status: Full-Time Workplace Type: Fully On-Site ***This is not a remote opportunity. Position required to report to the Grand Rapids office daily.** Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: The Anti-Money Laundering (AML) Investigator is responsible for ensuring adherence to Bank Secrecy Act (BSA) through transaction monitoring, investigation of suspicious activity, and the drafting of Suspicious Activity Reports (SARs), as well as identifying and monitoring high risk activity and high-risk accounts. Makes recommendation to file SARs to the BSA Officer and documents findings. Maintains documentation to ensure compliance with the Bank Secrecy Act and supports all elements of BSA, AML, USA, PATRIOT Act and Office of Foreign Assets Control (OFAC) requirements and in accordance with credit union policies and procedures. What you'll do: Utilize standard procedure and independent judgment to investigate and analyze customer account activity in a timely manner. Review suspicious activity alerts from a variety of sources, including but not limited to: AML monitoring software, referrals from branches and back-office "member facing" departments, and other BSA teammates, to accurately distinguish suspicious activity from false positive alerts. Create well documented and organized findings to write justification summaries for false positive decisions made. Use well documented and organized findings to make recommendations to BSA Management regarding the filing of SAR cases. Prepare all aspects of documentation retention and SAR form for review for submission to FinCEN, which includes accurately and concisely explaining customer and activity in narrative form. Use AML software to investigate, rate, and monitor high risk members and/or high-risk activity based on LMCU's risk appetite. Document well organized findings according to procedure. Maintain and update personal knowledge of AML rules, regulations, laws, and best practices. Performs other tasks or duties as needed to support AML/BSA/Compliance team. What you'll bring: Previous compliance experience, preferably in BSA / AML. Two or more years in a banking environment. A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours. Analytical/Investigative skills to understand expected activity for individual members/member entities. Highly organized with attention to detail to ensure full and complete review of member alert and database of reviews/trends. High degree of accuracy and detail-oriented. Knowledge of financial crimes and how they are perpetrated. Understanding of businesses and anticipated or expected transactions for business accounts. Proficient computer skills including experience using software systems and MS applications, ability and willingness to understand and apply additional software and regulatory reference materials. Ability to work in a collaborative environment as well as independently, able to self-initiate activity review and research. Effective time-management skills and the ability to prioritize multiple tasks with competing timelines (multitask). Demonstrated knowledge of banking, including internal structure of credit union and elements of credit union operations and service. Demonstrated in-depth knowledge of the Bank Secrecy Act and AML rules and regulations. Strong ability to understand specific BSA/AML, recognize solutions to mitigate risks and adapt to automation or other changes as implemented. Must have good working knowledge of Symitar, Application Extender/OnBase, and Image Center. What you'll get: All Employees: weekly pay and retirement savings options. Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: ****************. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer
    $36k-44k yearly est. Auto-Apply 24d ago
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  • Teller, Part Time (M/W/F/S) - S. Division (Bilingual Spanish)

    Lake Michigan Credit Union 4.4company rating

    Lake Michigan Credit Union job in Wyoming, MI

    General Information Primary Location: S. Division Employee Status: Part-Time Workplace Type: Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position requires a strong focus on service excellence, member retention, and promoting LMCU's products and services to help all members achieve dreams for a lifetime. Tellers serve as the first line of defense to mitigate fraud and protect LMCU and our members. Tellers are key contributors to the success of the branch by providing exceptional service, maintaining accuracy in transactions, and driving the growth of the organization by utilizing their broad knowledge of LMCU products and services to best position our members to meet their financial needs and dreams. What you'll do: Member Experience Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members. Identify and address member needs, offering information and guidance about products and services that align with their financial goals. Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction. Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU. Transaction Processing and Cash Handling Accurately perform basic and advanced teller transactions in accordance with LMCU's policies and procedures. Transactions include deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests. Maintain and balance a cash drawer daily, ensuring that all cash assigned, received, and disbursed is accounted for. Consistently demonstrate accuracy and attention to detail when processing transactions to ensure smooth daily operations. Demonstrate strong risk management practices, including knowledge of fraud prevention guidelines and robbery procedures. Utilize resources, best practices and consultative conversations to identify red flags for risk and fraud prevention. Ensure compliance with LMCU policies, procedures, and regulatory requirements, including handling cash, processing transactions, and managing member data and monitoring for fraudulent activity. Adhere to all security protocols, ensuring the safety of both members and employees in the branch environment. Product Promotion/Growth Demonstrate and apply in-depth knowledge of all LMCU products and services, including their benefits and features. Ability to compellingly present solutions to members' financial needs that are uncovered through consultative conversations. Actively identify opportunities to refer members to appropriate products and services based on their financial needs. Contribute to branch goals by meeting individual referral and service targets, driving the growth of the organization through member education and product promotion. Learning & Development Continuously improve knowledge of LMCU products, services, policies and systems through regular training and self-development. Identify opportunities to educate members on the features and benefits of LMCU's digital platforms helping them leverage technology to meet their banking needs, keeping members up to date on emerging technology. Responsible for staying up-to-date on all branch systems, operations, and technology to provide accurate and efficient service. What you'll bring: A minimum of one year up to three years of similar or related experience, including preparatory experience. Previous cash handling experience and knowledge of financial products and services preferred. High school diploma or equivalent (required); some college coursework or banking experience is a plus. Bilingual Spanish language proficiency preferred. What you'll get: All Employees: weekly pay and retirement savings options. Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: ****************. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer
    $30k-35k yearly est. Auto-Apply 28d ago
  • (Senior) Associate, Enterprise Strategy & Development

    Thrivent Financial 4.4company rating

    Remote or New York, NY job

    We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they've been given. At our core, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today-and tomorrow. Job Summary The (Senior) Associate, Enterprise Strategy & Development, will work as a member of the Enterprise Strategy team. This position works closely with internal Business Unit Leaders, Finance, Legal, and other functional groups to evaluate, execute, and report on Enterprise Strategy projects across various functions and topics. You will also work closely with internal stakeholders and external consultants to underwrite and coordinate strategic acquisitions, investments (equity and debt), and strategic partnerships to enable Thrivent to execute its Enterprise strategy. In this role, you will: • Perform fundamental analysis, including financial modeling and valuation for Enterprise Strategy projects and new deal activity, and communicate conclusions to the Enterprise Strategy team. • Research relevant sector trends, market- and company-specific information, including operational metrics and valuation multiples. • Manage an M&A and investment pipeline and monitor relevant transactions for Thrivent. • Create investment memorandums and presentations for Thrivent leadership, including the ELT and the Board. • Work on miscellaneous special projects. **We are open to candidates working remotely anywhere across the United States but prefer this person to be located in the New York City, NY area. Job Responsibilities and Duties Rigorous analysis of the viability of a strategic project or opportunity, including historical financials, projections, unit economics, strategic positioning, and value proposition to provide insight on strategic and economic risk-adjusted return. Collaborate to develop Thrivent's inorganic strategy, preferred tactics, and deal structures to operationalize the strategy. Lead the financial modeling, valuation, research, and financial due diligence coordination workstream for inorganic initiatives and strategic projects, in close coordination with the Finance and Legal functions. Support end-to-end deal execution, including preparing transaction documents, financial analysis, due diligence, coordinating various internal and external parties, and organizing information into presentable formats. Prepare and deliver management-level committee and board presentations that reflect fundamental analysis and provide actionable recommendations. Monitor strategic investments and deal activity, communicating with management on a frequent basis the performance of investments. Maintain and refine the standardization of internal project management and diligence best practices to ensure understanding of strategic value and risk, provide recommendations around mitigation, as well as track and archive best practices and learnings. Job Qualifications Required: Bachelor's degree required; Concentration in finance or accounting preferred. 4+ years of experience in investment banking, private equity, accounting, finance, consulting or corporate development. Exceptional analytical, interpersonal, written and verbal communication skills. Excellent financial modeling skills, including 3-statement financial analysis, with proficiency in Excel, PowerPoint, and Word. Strong history of achievement in past professional and academic experiences. Self-directed individual with strong work ethic, intellectual curiosity, and great attention to detail. Preferred: Master of Business Administration degree with a concentration in finance or accounting preferred. CFA preferred. 6+ years of experience in investment banking, private equity, accounting, finance, consulting, or corporate development within the financial services or financial services technology sectors. Additional Information This position is a full-time remote opportunity; New York City, NY preferred. #LI-Remote Pay Transparency Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $124,010.00 - $167,778.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion. Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to **************************** or call ************ and request Human Resources.
    $124k-167.8k yearly Auto-Apply 60d+ ago
  • Agent Experience Lead (Hybrid - San Antonio/Austin, TX)

    Quicken Loans 4.1company rating

    Remote job

    As the Agent Experience Lead, you will serve as the vital Rocket Close liaison responsible for business development and ensuring the success and satisfaction of agents, support members, and customers in the San Antonio/Austin market. You will build strategic relationships, drive new title and escrow business growth, and deliver exceptional customer experiences while representing our products and services with passion and expertise. About the role Attend and represent Rocket Close at Redfin team meetings to advocate for our product while understanding agent and client feedback Take a leadership role in and assume responsibility for establishing relationships with assigned accounts Develop long term strategic account plans which identify potential business opportunities, define goals and resource requirements Demonstrate personal initiative to understand changing market conditions, assigned client segment(s) and evolving client needs Triage and address any possible issues at closing Be a source for agents and customers navigating our platform used for closings in Qualia, as well as Earnnest Participate in new market launch responsibilities including training Agents, Transaction Coordinators and Listing Coordinators About you Minimum Qualifications 3-5 years of experience in Real Estate, Title & Settlement or Sales Current Title Producer's License or Sales License (if required per state) Strong communication skills with concise, effective messaging. Along with the ability to advocate effectively and coach team members Ability to quickly assess personalities and needs of all parties at settlement Entrepreneurial mindset with excellent problem-solving abilities Comfortable with technology and able to learn new programs quickly Preferred Qualifications Exceptional organizational skills and attention to detail Advanced multi-tasking abilities in fast-paced, changing environments Enthusiastic with a genuine commitment to putting clients' needs first. Fun, caring, and humble attitude with willingness to pitch in wherever needed What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you'll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** . Colorado, New York City, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $80,000.00-$154,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here . The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.
    $32k-45k yearly est. Auto-Apply 44d ago
  • Leadership Development Program Manager

    Lake Trust Credit Union 4.1company rating

    Brighton, MI job

    Leadership Development Program Manager More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include: * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job Summary The Leadership Development Program Manager designs, implements, and manages programs to cultivate leadership and management skills, align development with business goals, and assess program effectiveness through data-driven insights and stakeholder collaboration. Key responsibilities include analyzing organizational needs, creating and facilitating leadership training, staying updated on industry trends, evaluating program ROI, and coaching team members to foster leadership growth at all levels. What You'll Do * Travel: Day travel within Michigan as needed to support Relationship Center team members (estimated to be up to 60%). Occasional overnight travel. * Program Design & Development: Create and curate sustainable leadership and management development curricula and programs, ensuring they meet identified business needs. * Implementation & Facilitation: Launch and facilitate leadership programs, including for high-potential team members, in-person and online. * Stakeholder Collaboration: Work with stakeholders and subject matter experts to validate business needs and inform program design. * Program Management: Manage the end-to-end lifecycle of Lake Trust leadership programs, from design and delivery to assessment and sustained improvement. * Effectiveness Measurement: Utilize evaluation tools to measure program effectiveness and return on investment (ROI) and provide data-driven recommendations to leadership. * Industry Research: Stay current on leadership development trends, including modern learning approaches, technology, and best practices, and recommend innovative solutions. * Coaching & Support: Coach emerging leaders and provide coaching to foster leadership skills and growth. * Succession Management: Develop and support team members to potentially move into critical leadership roles within the organization. * Vendor Management & Budgeting: Manage external vendor relationships after a tool has been selected and manage to the budget. * Effective Communication: Proactively communicate and promote leadership and management programs internally What You'll Bring * Bachelor's degree in Human Resources, Business Administration or related field, Master's degree preferred * At least 5 years of experience in designing and executing leadership development programs * Excellent communication skills and ability to build relationships across all levels of an organization * Strong organizational and project management skills * Gallup Certified Strengths Coach preferred * Identify and own the evolution of vital leadership competencies, including assessing needs and risks within the competencies, and how to close any gaps * Experience in developing Leader and Manager content that enhances skills, capabilities, and mindsets that leaders and managers need at all levels * The ability to diagnose barriers to performance and steer the redesign of processes and programs to increase effectiveness * Experience managing others preferred but not required * Drive organizational change in support of new strategic ambitions and create a change-ready workforce * Experience managing a program budget Knowledge, Skills, and Abilities: * Instructional Design: Practical experience in instructional design for corporate learning environments. * Facilitation Skills: Expertise in adult learning principles and the ability to facilitate engaging learning experiences. * Data & Analytics: Skilled in analyzing data to drive program improvements and demonstrate impact. * Interpersonal & Communication Skills: Strong interpersonal skills and the ability to effectively communicate with individuals at all organizational levels. * Project Management: Ability to manage projects, timelines, and budgets effectively. * Technology Proficiency: Advanced proficiency with instructional design authoring tools including, but not limited to Articulate Storyline, Rise, Camtasia and MS Office applications. What You'll Get * Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. * Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. * By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.
    $37k-44k yearly est. 27d ago
  • Video Production Intern - Summer 2026

    Quicken Loans 4.1company rating

    Detroit, MI job

    As a Video Producer Intern, you'll support our creative team in planning, shooting, and delivering compelling video content that strengthens our brand and engages our audiences. You'll gain hands-on experience in the complete video production process, from initial concept development through filming and post-production. Working alongside experienced producers, you'll learn to transform creative briefs into impactful visual stories while developing technical skills and professional connections. This role offers the perfect opportunity to build your portfolio with meaningful projects while contributing fresh ideas to our video marketing strategy. About the role Assist in planning and coordinating video production projects from concept to completion Support video shoots by helping with equipment setup, lighting, and sound recording Collaborate with marketing team members to ensure videos align with campaign objectives and brand guidelines Create shot lists, storyboards, and production schedules for upcoming video projects Help organize and manage digital video assets, including raw footage and final deliverables Assist with basic video editing, including rough cuts and assembly edits using industry-standard software Contribute creative ideas for video content that will engage our target audiences across various platforms About you Minimum Qualifications Currently enrolled in a film, video production, communications, or related degree program Basic understanding of video production principles and processes Familiarity with video equipment including cameras, lighting, and audio gear Strong organizational skills and attention to detail Excellent communication abilities and team collaboration skills Preferred Qualifications Previous experience with video production, either academic or extracurricular Basic proficiency with video editing software such as Adobe Premiere Pro Understanding of storytelling techniques and visual composition Experience with or knowledge of marketing and brand communications Portfolio or reel demonstrating video production capabilities What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About Us Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .
    $30k-39k yearly est. Auto-Apply 44d ago
  • Core Banking Support Analyst

    Lake Michigan Credit Union 4.4company rating

    Lake Michigan Credit Union job in Grand Rapids, MI

    Job Title: Core Banking Support Analyst Employee Status: Full-time Workplace Type: Hybrid Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: LMCU is looking for a Core Banking Support Analyst to actively participate in analysis, development, troubleshooting and implementation and ongoing support of organizational projects, systems, and initiatives for our core banking system, Symitar. This role requires innovation and creativity with adherence to structured systems and processes. This position will require working collaboratively across departments. What you'll do: Serve as a system administrator for the Symitar system that is the backbone for all teller transactions, online banking, mobile banking, bill pay, debit and credit card transactions. Monitor, troubleshoot and escalate tickets as required to resolution. Monitor and maintain the Symitar system hardware, working closely with third party vendors to resolve issues. Plan, test, and implement AIX & Symitar updates and patches. Communicate and work alongside third-party vendors to find timely resolutions to critical issues. Derive and document technical procedures. ·In a 24/7/365 uptime environment, participate in a rotating on-call shift to respond promptly to issues after-hours. Responsible for investigating and correcting issues in real-time and providing problem resolution end-to-end. Maintain and troubleshoot supplementary products utilized for the automation of LMCU's 24/7 needs, including SMA Solutions OpCon & Helpsystems Automate. Utilize basic scripting concepts to plan, test and implement new automated jobs for processing reports, moving files/data to and from 3rd party software vendors, etc. Work with other IS teams to introduce these technologies in order to improve daily processes and implement new solutions. Work as the Symitar system subject matter expert alongside other Information Systems teams and credit union business units to implement new software and services. Research and develop processes that seamlessly introduce new software and services to existing credit union solutions. What You'll Bring: You'll like this position if you are... Three or more years of professional IT experience, including experience working with Symitar or another core banking system. Willingness to dive in and learn new technologies. Familiarity with SSH, FTP, and RDP. Unix experience. What you'll get: All Employees: weekly pay and retirement savings options. Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: ****************. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer
    $55k-65k yearly est. Auto-Apply 57d ago
  • Marketing Manager - Talent Brand

    Quicken Loans 4.1company rating

    Detroit, MI job

    As a Marketing Manager - Talent Brand, you will be at the forefront of building a bold, magnetic employer brand for Rocket that inspires top talent to join our mission. You will lead integrated marketing initiatives that position Rocket as a premier destination for career growth and innovation. By leveraging data, market insights, and creative campaigns, you will drive awareness, generate high-quality leads for open roles, and elevate our presence across key talent audiences. You will collaborate across the organization to launch high-impact campaigns, optimize digital platforms, and deliver results that fuel our hiring success. About the role Develop and execute integrated marketing campaigns across multiple channels to reach target audiences and achieve campaign objectives Write effective marketing briefs, collaborating with internal stakeholders, subject matter experts, and content creators that produce high-quality, engaging marketing that aligns with brand messaging and resonates with target audiences Monitor and analyze key performance indicators (KPIs) and metrics to measure the effectiveness of marketing campaigns and initiatives, leveraging data insights to inform decision-making and optimize performance Collaborate with internal teams, agency teams and vendors to align marketing efforts with overall business strategies and support integrated go-to-market plans Drive experimentation of new forms of messaging, visual identity, and brand voice across all marketing communications and touchpoints Implement lead generation programs and tactics to attract and capture qualified leads, nurturing them through the marketing funnel to drive conversions and sales opportunities Build and maintain relationships with internal stakeholders, external partners, industry influencers and media outlets to enhance brand visibility, credibility and market presence About you Minimum Qualifications 5 years of brand management or marketing experience leading integrated campaigns, owning key channels and driving growth Bachelor's degree in marketing or a related field, or equivalent competency Knowledge of project management principles Foundation in core marketing fundamentals with experience making strategic business decisions, prioritizing growth levers and connecting big picture strategy to tactical execution Preferred Qualifications Knowledge of the principles, practices and techniques of developing marketing strategies and driving brand growth Advanced knowledge in analyzing and interpreting marketing related data Experience with AI tools to deliver marketing excellence Experience with CRM platforms (e.g., Beamery, Salesforce, etc.) and marketing automation tools. What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .
    $77k-102k yearly est. Auto-Apply 41d ago
  • Workplace Support Ambassador Intern - Summer 2026

    Quicken Loans 4.1company rating

    Detroit, MI job

    No matter where you are in your journey, we value your unique perspective and background. As an intern at Rocket, you are a crucial part of our team and are trusted to make decisions and be part of our spirit of collaboration, all while exploring the business area you're interested in. As a Workplace Support Ambassador Intern, you'll help maintain a safe, clean, and functional workspace while assisting team members with various support needs. About the role Stock and maintain kitchens and equipment Assist with room setups and team member requests Maintain office functionality by repairing furniture and replenishing supplies Support office reorganization and special events through furniture and equipment moves Assist with internal communications by posting and removing signage Manage work orders, coordinate with vendors, and schedule maintenance Collaborate with the Facilities team, building maintenance, and the Events team for workspace support About you Self-motivated and detail-oriented Strong communication skills Proficiency in Microsoft Office, including Excel, PowerPoint, and Word What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .
    $29k-40k yearly est. Auto-Apply 21d ago
  • Copywriting Intern - Summer 2026

    Quicken Loans 4.1company rating

    Detroit, MI job

    As a Copywriting Intern at Rocket, you'll collaborate with experienced copywriters and integrated creative teams to develop compelling marketing collateral for various brand campaigns. You'll gain hands-on experience crafting copy across multiple platforms while receiving valuable mentorship from industry professionals. This internship offers an exciting opportunity to build your portfolio, develop your creative voice, and contribute to meaningful projects. About the role Create copy for Rock Family of Companies branded internal and external materials under the mentorship of the copywriting team Write engaging content for print, video, social media, email and other digital mediums Attend informational kick-off meetings to learn the scope and responsibilities of each assigned project Prepare and deliver presentations to leadership teams Coordinate projects and manage workflow to meet deadlines Complete tasks as requested by team members Collaborate with cross-functional teams to ensure brand consistency across all materials About you Minimum Qualifications: Currently pursuing a degree in journalism, marketing, communications, or related field Proficiency in Microsoft Office suite Strong written and verbal communication skills Ability to manage time effectively and meet deadlines Previous writing experience or portfolio of work samples Preferred Qualifications: Creative thinking skills and innovative approach to content development Self-motivated mentality with ability to work independently Interest in pursuing a career in journalism, marketing, or communications Experience with content management systems or digital publishing platforms What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .
    $33k-43k yearly est. Auto-Apply 60d+ ago
  • Internal Auditor I

    Lake Trust Credit Union 4.1company rating

    Brighton, MI job

    More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include: * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job Summary Assist with completion of the internal audit plan for the credit union by performing operational and compliance audits of various Credit Union functions and departments. Identify related risks and verify mitigating controls in place. Assist in internal audit planning and report writing. Identify areas for process improvement and efficiencies. Provide guidance in the development of alternative solutions or implementation of corrective actions. Maintain all organizational and professional ethical standards and complete all internal audit work in compliance with The IIA's International Standards for the Professional Practice of Internal Auditing. What You'll Do * Assist with completion of risk based internal audit plan by performing fieldwork, evaluating the effectiveness of controls, assisting with planning and wrap up activities. * Review credit union controls, document processes, identify areas needing improvement, and suggest solutions for process efficiencies. * Assist with audit completion and report writing. Participate in exit interviews and walkthroughs with audited departments. * Develop and maintain an understanding of all aspects of credit union operations and related risks and controls. * Act as a consultant for internal departments related to risk and control and process efficiency. * Provide assistance with monitoring outstanding audit/exam findings * Complete review notes in a timely manner. * Remain current on internal audit standards and guidance, as well as financial institution regulations. * Pursue professional development opportunities, including external and internal training and professional association memberships. * Maintain objectivity and independence. * Assist with special projects as needed. * Perform other duties and responsibilities as required or assigned. What You'll Bring * Previous work experience in a financial institution preferred. * Bachelor's degree in business administration, Accounting or Finance OR equivalent in work experience (3-4 years of internal audit related experience) * Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or working towards a CIA is a plus. * Able to manage and execute multiple complex projects within required timelines and expectations. * Understanding of both Credit Union policies and procedures as well as a working knowledge of regulatory requirements for both deposit and lending products. * A record of strong communications, analytical, organizational, project management and planning skills. * QUALITY AND CONTINUOUS IMPROVEMENT: Committed to high quality outcomes. Uses formal and informal tools and techniques to achieve operational excellence. Maintains a constant focus on efforts to improve quality and efficiency of work processes. Challenges the status quo to identify new possibilities. * PURSUING SELF-DEVELOPMENT: Continuously seeks new ways and different ideas/points of view. Committed to high quality outcomes. * COMMUNICATING OPENLY AND HONESTLY: Proactively provides information and resources to other departments and other levels. Shares useful information with the team in an open and honest manner. Confidently expresses own opinions and beliefs. Provides insight and offers knowledge and experience. Presents things in a balanced and constructive way. Asks good questions. Listens to understand the other point of view. Promotes two-way dialogue. * COLLABORATION: Contributes to team performance by collaborating on projects with team members and across organizational boundaries. Creates team spirit and supports team members. * DEMONSTRATES SUPPORT OF THE LAKE TRUST VALUES, STRATEGY, AND BRAND PROMISE: Actively promotes and aligns actions with Lake Trust strategic goals, values and Brand Promise; participates in setting and achieving team goals that contribute to the overall goals of Lake Trust What You'll Get * Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. * Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. * By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.
    $53k-64k yearly est. 27d ago
  • General Counsel

    Lake Michigan Credit Union 4.4company rating

    Lake Michigan Credit Union job in Grand Rapids, MI

    General Information Primary Location: Grand Rapids, Michigan Employee Status: Full-Time Workplace Type: Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: LMCU is looking for General Counsel who will oversee the Credit Union's legal function with the objective of protecting the Credit Union's interests. Determines and directs legal matters relating to the Credit Union's full-service operations. Sets legal procedures, and strategy. Ensures that practices, policies, and business activities follow the Credit Union's legal policies and guidelines, as well as interface with the Credit Union's mission statement and business objectives. What you'll do: Provides sound advice and counsel on legal matters or problems involving the Credit Union, including assisting Credit Union executives, line managers, and staff with respect to a broad array of Credit Union operations. Examples include preparation, review, and negotiation of contracts, matters involving account products or services including, but not limited to, Uniform Commercial Code, Trusts, Guardianship, and conservatorship documents, powers of attorney documents, garnishments, levies, subpoenas, and bankruptcies, commercial, mortgage, and consumer documents, EFTA, TILA, FCRA, UDAAP, internal investigations, and other potential disputes or litigation related to the Credit Union. Develops and implements the Credit Union's legal strategy in alignment with its goals and objectives. Provides easily digestible, practical, and sound legal advice on a wide range of State, Federal, and regulatory issues including regulatory compliance, governance, and risk management. Assists all levels of management and/or the Board as requested regarding the legal environment, including but not limited to all applicable laws and regulations governing Credit Unions, federal and state banking laws, consumer protection regulations, construction lien law, mortgage servicing requirements, commercial document review, employment law, litigation, settlement, complaints, etc. Anticipates, identifies, assesses, and monitors legal, regulatory, and industry trends to advise on commercially reasonable solutions to ensure the execution of business objectives proceeds in a practical and risk-based manner within established risk tolerances acing the Credit Union and develop strategies to mitigate those risks. Manages and resolves legal disputes, litigation, and other legal proceedings involving the Credit Union. Implements and maintains robust internal controls and policies to minimize legal exposure. Drafts, reviews, and negotiates a wide range of contracts and agreements, including vendor contracts, service agreements, and real estate transactions. Ensures that all contracts comply with legal requirements and protect the Credit Union's interests. Manages relationships with external legal counsel and other legal service providers, ensuring cost-effective and high-quality legal support. Develops and manages the legal department's budget. Manages litigation and external counsel with accurate and detail-oriented consideration to budgeting, strategic planning, outside counsel cost, and expense management. Demonstrates sensitivity, team building, and respect for LMCU Pride Culture. Demonstrates teamwork by exhibiting the following: contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy. Leads and manages hiring, training, and supervising legal staff. Manages the Credit Union's intellectual property portfolio, including trademarks, copyrights, and patents. Ensures the protection and enforcement of intellectual property rights. What you'll bring: 5+ years of relevant work experience, preferably with a focus on financial services, banking, or Credit Union law. Juris Doctor (JD) degree from an accredited law school. In good standing with the Michigan and/or Florida Bar. Strong knowledge of laws and regulations governing Credit Unions and financial institutions. Excellent analytical, problem-solving, and decision-making skills. Excellent verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with all staff, members, outside counsel, and government regulators. Proven ability to manage complex legal matters and provide strategic legal advice. High ethical standards and integrity. What you'll get: All Employees: weekly pay and retirement savings options. Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: ****************. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer
    $47k-63k yearly est. Auto-Apply 19d ago
  • Mortgage Sales Assistant

    Lake Michigan Credit Union 4.4company rating

    Lake Michigan Credit Union job in Grand Haven, MI

    Job Title: Mortgage Sales Assistant Employee Status: Full-time Hourly (plus commission) Workplace Type: Hybrid - 3 days in office Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: LMCU is looking for a Mortgage Sales Assistant, which is a role responsible for providing administrative support to the mortgage division while assisting members in a courteous, professional, and confidential manner. What you'll do: * Support assigned Loan Originator(s) with clerical and sales tasks to deliver excellent member service. * Assist with general sales support activities. * Receiving and returning phone calls. * Providing marketing support. * Preparing and maintaining assigned records and reports. * Creating and mailing disclosure packages. * Scheduling closings. * Providing status updates to borrowers and partners throughout the loan process. What You'll Bring: * One to three years of similar or related experience. * Prior experience working in the mortgage industry is a plus. What you'll get: All Employees: weekly pay and retirement savings options. Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: ****************. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer
    $30k-36k yearly est. Auto-Apply 8d ago
  • Design Researcher Intern - Summer 2026

    Quicken Loans 4.1company rating

    Detroit, MI job

    Drawing from generative and evaluative research methods, the Design Research team plans and executes creative studies that drives empathy and understanding of user goals, needs, attitudes, and behaviors. Working closely with a cross functional team, our team members' actionable insights and artifacts provide direction and confidence in product decisions across the Rocket platform. As champions of our discipline, they foster a culture of research and continuous learning across the company. About the role Work closely with other Design Researchers to plan and conduct user research studies within a given business area Synthesize and share research findings with cross-functional and interdisciplinary teams Visualize research into artifacts such as customer journey maps, service blueprints, and personas Explore new business areas, research methods, and disciplines About you Bachelor's degree or master's degree in human-computer interaction (HCI), psychology, anthropology, sociology, or related field Knowledge of exploratory research activities such as contextual inquiry, ethnography, and diary studies Knowledge of evaluative research activities such as usability testing, heuristics evaluations, surveys, and clickstream analysis Knowledge of facilitating ideation, alignment, and engagement workshops with a variety of disciplines and stakeholders Understanding of the mortgage or financial services industry (fintech) What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .
    $33k-42k yearly est. Auto-Apply 26d ago
  • Enterprise Risk Intern - Summer 2026

    Quicken Loans 4.1company rating

    Detroit, MI job

    We are seeking a motivated and detail-oriented Enterprise Risk Management (ERM) Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in risk management practices and contribute to the development and implementation of risk management strategies. About the role Assist in identifying, assessing, and prioritizing risks across the organization Support the development and maintenance of risk registers and risk management frameworks Conduct research and analysis on emerging risks and industry trends Collaborate with various business areas to gather and analyze risk-related data Assist in the preparation of risk reports and presentations for senior management Participate in risk assessment workshops and meetings Support the implementation of risk mitigation strategies and action plans Contribute to the continuous improvement of ERM processes and tools About you Minimum Qualifications Currently pursuing a degree in Business, Finance, Risk Management, or a related field Strong analytical and problem-solving skills Excellent written and verbal communication skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work independently and as part of a team Attention to detail and strong organizational skills Interest in risk management and a desire to learn and grow in the field Preferred Qualifications Experience with risk management software such as ServiceNow, Archer, or AuditBoard Previous internship or work experience in risk management, compliance, or a related area Knowledge of risk assessment methodologies and frameworks Familiarity with data analysis tools and techniques Strong project management skills What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ************************** .
    $71k-98k yearly est. Auto-Apply 19d ago
  • Treasury Analyst Intern - Winter 2026

    Quicken Loans 4.1company rating

    Detroit, MI job

    As a Treasury Operations Analyst Intern on our Treasury Payments Team, you will help ensure the prompt and efficient processing of various payment types while maintaining accuracy and mitigating risks. You will gain valuable experience in wire transfers, check processing, and credit card operations while supporting critical financial transactions across multiple business areas. Your attention to detail, organizational skills, and analytical mindset will contribute to the team's success in this fast-paced environment. About the role Verify payment requests received via email to ensure accuracy and identify potential fraudulent concerns Support check processing initiatives, including participation in special projects focused on improving manual processes Assist with credit card transactions including processing client appraisal charges and managing refunds Participate in potential Treasury Management System migration activities and data clean-up reviews Communicate effectively regarding payment request status and collaborate with cross-functional teams About you Minimum Qualifications Currently pursuing a degree in Finance, Accounting, Business Administration, or related field Strong attention to detail and organizational skills Proficiency with Microsoft Excel and data analysis capabilities Ability to manage multiple priorities in a fast-paced environment Excellent written and verbal communication skills Preferred Qualifications Experience with Excel macros or interest in learning advanced Excel functions Background or coursework in accounting, finance, or treasury operations Interest in process improvement and automation Basic understanding of data analysis concepts Knowledge of or interest in coding, programming, or financial systems What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at ******************.
    $36k-47k yearly est. Auto-Apply 14d ago
  • Mortgage Closer

    Old National Bank 4.4company rating

    Ada, MI job

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally. Key Accountabilities Provide Exceptional Customer Service: Contact internal customers or other 3 rd parties as needed to resolve closing issues or discrepancies with clear and concise communication. Respond promptly and professionally to all internal and external customers Accuracy and Attention to Detail: Review all documentation in the file for accuracy. Request updated documentation as needed. Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company. Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures. Manage last minute closing changes or problems timely, accurately and professionally. Exceptional Pipeline Management and Organizational Skills: Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements. Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays. Key Competencies for Position Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence. Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses. Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles. Qualifications and Education Requirements High School Diploma or GED 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred Operate standard office equipment Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
    $18.3 hourly Auto-Apply 1d ago
  • Senior Credit Officer

    Old National Bank 4.4company rating

    Troy, MI job

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently seeking a Senior Credit Officer that will be responsible for the daily activities of the Commercial Underwriters, maintaining an efficient workflow while promoting a collaborative experience between their direct reports, Relationship Managers, segment leadership, and other internal support areas. Within the Business Banking Credit Center (BBCC), the Senior Credit Officer oversees the underwriting of loan requests with aggregate exposures below $1 million. This individual will manage all activities of the BBCC UWs, which will include oversight of all analyst tasks and functions necessary to analyze, decision, and manage credit relationships in the Commercial portfolio, along with credit risk administration duties, orderly flow of credit approvals through the analysis process and productivity for all direct reports. Responsible to maintain loss ratios, accurately assess risk and assign the appropriate risk rating in an efficient manner following established underwriting guidelines and procedures. This position requires strong communication, leadership and critical thinking skills, thorough knowledge of industry and bank underwriting standards, and the confidence to make and support loan decisions We are an in-office working environment. This position can be located in one of the offices within our footprint. Salary Range The annual salary range for this position is $106,100 - $214,600. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Ensure credit quality targets for the loan portfolio are met Ensure analyses of underwriters are appropriate and asset quality ratings are accurate Engage with Credit Strategy to leverage portfolio data and industry/market trends to provide administrative oversight of the Commercial loan portfolio Ensure compliance with established corporate standards for Commercial portfolio Understand the state of the loan portfolio, identifying areas of potential concern and growth opportunities Coach, develop and maintain a competent team of credit professionals Develop Underwriters through appropriate training to ensure analysis on credit approval memorandums is accurate, factually correct and meets bank requirements to make fully informed credit decisions Assist with evaluating, analyzing, and decisioning eligible loan applications while exercising granted loan authority in a responsible manner Lead and coach a team of credit professionals and successfully motivate direct reports to perform at a high level and achieve their own performance and career objectives Maintain and grow analytical skills and industry knowledge through internal and external training and development opportunities Maintain an environment that is collaborative, controlled, monitored, and efficient Collaborate with staff and production peers while executing the Bank's Commercial Strategy Empower team to engage with Commercial Relationship Managers, CBU Agents, and Documentation Specialists as applications progress through internal commercial lending processes and deploy problem solving and critical thinking skills as needed. Complete special projects at the direction of the Bank's credit administrators, which may include action and responses to OCC exams, internal audits, and loan review reports. Key Competencies for Position Develops Talent - Optimizes talent within business area to achieve goals Actively supports people development through formal programs as well as targeted stretch assignments Continuously evaluates talent within business area and is quick to take action to remove barriers and close talent gaps through effective feedback and coaching Cultivates an environment of trust and optimizes talents and capabilities within business area through a culture of continuous feedback and coaching Actively seeks to attract and retain best-in-class, diverse talent Makes Decisions & Solves Problems - Proactively sources and analyzes comprehensive data to define and solve complex business problems that leads to sound decisions Proactively analyzes and owns qualitative and quantitative data to define business areas problems and opportunities through effective collaboration Collaborates to compile information needed to create a sound approach by leveraging internal and external resources Considers business area, organizational, and individual realities along with impact on the business before developing solutions and makes sound business decisions based on a blend of analysis, wisdom, experience and judgment Creates plan to meet goals and objectives within business areas diminishing gaps and evaluating progress along the way allowing for adjustments Delights Clients - Builds a best-in-class client experience across the business area Fosters an environment where team members passionately serve internal/external clients with excellence Fosters a growth mindset by keeping current with development and trends in business area and sharing information to build knowledge base of business area and enhance client experience Understands data, metrics and/or financial information and how they tie to business outcomes related to client, business area and organization Fosters a culture of accountability within business areas where business area nurtures client relationships by listening, prioritizing and acting responsibly to meet client needs, mitigate risk and add shareholder value Qualifications and Education Requirements Bachelor's degree in Finance, Accounting, or related area or equivalent experience 10 or more years of experience as a Commercial Underwriter/Analyst or related positions Previous management or leadership experience preferred Ability to analyze and interpret financial statements and understand complex accounting principles Thorough knowledge of risks associated with all types of industries Thorough knowledge of loan structuring, borrowing causes and lending standards to ensure loan applications are evaluated efficiently, effectively, and in accordance with regulations Must possess (or willing to possess in short order) a deep understanding of ONB's Credit culture, loan policies, and loan guidelines and procedures with ability to property mitigate exceptions when granted. Demonstrated proficiency and attention to analysis utilizing qualitative and quantitative detail Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
    $106.1k-214.6k yearly Auto-Apply 1d ago
  • Premier Banking Specialist

    Lake Michigan Credit Union 4.4company rating

    Lake Michigan Credit Union job in Grand Rapids, MI

    Job Title: Premier Banking Specialist Primary Location: Michigan (Grand Rapids) or Florida (Central or Southwest) Employee Status: Full-Time Hourly Estimated Hours/Week: 38 Remote: No 0% About this position: LMCU is looking for a Premier Banking Specialist who will be responsible for preparing all of the deposit documents necessary for opening new Premier personal and business accounts. This role will focus on deepening member relationships by referring members and offering appropriate financial solutions and services to both individual and small business members. What you'll do: Prepare all of the deposit documents necessary for opening new Premier personal and business accounts. Input of all the loan data into the Symitar system for any consumer loan request coming from a Premier Banking member, not limited to personal and business deposit accounts, consumer lending and home equity mortgages. Handle day to day interaction with Premier members in answering questions related to online banking, replacing lost or compromised Premier ATM / Debit Cards, various transactions occurring on a members account, and any other Premier member questions that may come up. Maintain up to date knowledge and may train others on products, services, departmental systems and related technology, policies and procedures. Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements. Participate in identifying issues of concern and keeping Department Management informed as needed. Works directly with the member and / or Premier Banker and Department Manager to obtain related applicant and financial information or other documentation (i.e. trust documents, insurance policies, business documents, etc.) needed for new accounts or loans and servicing requests. Prepare wire requests for Premier members and approve within wire authority. Assist Premier Bankers with managing their pipelines, including: submitting referrals, entering opportunities, managing stages and tasks, requesting financial data on maturing loans and loans up for review. May attend member or prospect meetings, presentations and events with a Premier Banker or independently. Will occasionally originate and open new Premier Banking relationships when the opportunity arises. What You'll Bring: You'll like this position if you are... Three years to five years of experience in Premier (Private) Banking and experience in consumer loan documentation is required. Bachelor's degree in business, finance or a related field of study is preferred, or associate's degree with substantial related experience. Attention to detail is a critical component of the position. Strong communication skills, both in verbal and written form. Ability to communicate effectively with both internal and external members. Experience in MS Outlook, Excel and Word. Regular use of core banking software. What You'll Get: Weekly Pay Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) Retirement options like 401 (k) with company match. Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. Tuition reimbursement To see a full list of our benefit offerings - check out this helpful guide! Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: ****************. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: ************** Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer
    $31k-37k yearly est. Auto-Apply 23d ago
  • Part Time Teller - Grand Rapids South Region

    Lake Michigan Credit Union 4.4company rating

    Lake Michigan Credit Union job in Kentwood, MI

    General Information Primary Location: Grand Rapids South Region Employee Status: Part-Time Workplace Type: Fully On-Site Must be available to work Saturdays on a rotational basis Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position requires a strong focus on service excellence, member retention, and promoting LMCU's products and services to help all members achieve dreams for a lifetime. Tellers serve as the first line of defense to mitigate fraud and protect LMCU and our members. Tellers are key contributors to the success of the branch by providing exceptional service, maintaining accuracy in transactions, and driving the growth of the organization by utilizing their broad knowledge of LMCU products and services to best position our members to meet their financial needs and dreams. Travel: More than 50% within assigned region What you'll do: Member Experience Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members. Identify and address member needs, offering information and guidance about products and services that align with their financial goals. Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction. Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU. Transaction Processing and Cash Handling Accurately perform basic and advanced teller transactions in accordance with LMCU's policies and procedures. Transactions include deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests. Maintain and balance a cash drawer daily, ensuring that all cash assigned, received, and disbursed is accounted for. Consistently demonstrate accuracy and attention to detail when processing transactions to ensure smooth daily operations. Demonstrate strong risk management practices, including knowledge of fraud prevention guidelines and robbery procedures. Utilize resources, best practices and consultative conversations to identify red flags for risk and fraud prevention. Ensure compliance with LMCU policies, procedures, and regulatory requirements, including handling cash, processing transactions, and managing member data and monitoring for fraudulent activity. Adhere to all security protocols, ensuring the safety of both members and employees in the branch environment. Product Promotion/Growth Demonstrate and apply in-depth knowledge of all LMCU products and services, including their benefits and features. Ability to compellingly present solutions to members' financial needs that are uncovered through consultative conversations. Actively identify opportunities to refer members to appropriate products and services based on their financial needs. Contribute to branch goals by meeting individual referral and service targets, driving the growth of the organization through member education and product promotion. Learning & Development Continuously improve knowledge of LMCU products, services, policies and systems through regular training and self-development. Identify opportunities to educate members on the features and benefits of LMCU's digital platforms helping them leverage technology to meet their banking needs, keeping members up to date on emerging technology. Responsible for staying up-to-date on all branch systems, operations, and technology to provide accurate and efficient service. What you'll bring: A minimum of one year up to three years of similar or related experience, including preparatory experience. Previous cash handling experience and knowledge of financial products and services preferred. High school diploma or equivalent (required); some college coursework or banking experience is a plus. What you'll get: All Employees: weekly pay and retirement savings options. Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: ****************. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer
    $30k-35k yearly est. Auto-Apply 60d+ ago

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