Teller, Part Time (M/W/F/S) - S. Division (Bilingual Spanish)
Float teller job at Lake Michigan Credit Union
General Information Employee Status: Part-Time Workplace Type: Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.
About this position:
The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position requires a strong focus on service excellence, member retention, and promoting LMCU's products and services to help all members achieve dreams for a lifetime. Tellers serve as the first line of defense to mitigate fraud and protect LMCU and our members. Tellers are key contributors to the success of the branch by providing exceptional service, maintaining accuracy in transactions, and driving the growth of the organization by utilizing their broad knowledge of LMCU products and services to best position our members to meet their financial needs and dreams.
What you'll do:
Member Experience
* Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members.
* Identify and address member needs, offering information and guidance about products and services that align with their financial goals.
* Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction.
* Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU.
Transaction Processing and Cash Handling
* Accurately perform basic and advanced teller transactions in accordance with LMCU's policies and procedures. Transactions include deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests.
* Maintain and balance a cash drawer daily, ensuring that all cash assigned, received, and disbursed is accounted for.
* Consistently demonstrate accuracy and attention to detail when processing transactions to ensure smooth daily operations.
* Demonstrate strong risk management practices, including knowledge of fraud prevention guidelines and robbery procedures. Utilize resources, best practices and consultative conversations to identify red flags for risk and fraud prevention.
* Ensure compliance with LMCU policies, procedures, and regulatory requirements, including handling cash, processing transactions, and managing member data and monitoring for fraudulent activity.
* Adhere to all security protocols, ensuring the safety of both members and employees in the branch environment.
Product Promotion/Growth
* Demonstrate and apply in-depth knowledge of all LMCU products and services, including their benefits and features. Ability to compellingly present solutions to members' financial needs that are uncovered through consultative conversations.
* Actively identify opportunities to refer members to appropriate products and services based on their financial needs.
* Contribute to branch goals by meeting individual referral and service targets, driving the growth of the organization through member education and product promotion.
Learning & Development
* Continuously improve knowledge of LMCU products, services, policies and systems through regular training and self-development.
* Identify opportunities to educate members on the features and benefits of LMCU's digital platforms helping them leverage technology to meet their banking needs, keeping members up to date on emerging technology.
* Responsible for staying up-to-date on all branch systems, operations, and technology to provide accurate and efficient service.
What you'll bring:
* A minimum of one year up to three years of similar or related experience, including preparatory experience.
* Previous cash handling experience and knowledge of financial products and services preferred.
* High school diploma or equivalent (required); some college coursework or banking experience is a plus.
* Bilingual Spanish language proficiency preferred.
What you'll get:
* All Employees: weekly pay and retirement savings options.
* Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
* To see a full list of our benefit offerings, check out this helpful guide!
Have additional questions about the role? Email the Talent Acquisition Team at: ****************.
If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.
LMCU is an Equal Opportunity Employer
Auto-ApplyPart Time Teller - Florida
Longwood, FL jobs
EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Title: Teller
Reports to: Branch Manager
FLSA Status: Non-exempt
Salary Grade: NE07
Supervisory Responsibility: No
SUMMARY:
Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors.
Accepts deposits, verifying cash and endorsements and issue receipts.
Cashes checks.
Cross-sells the Bank's products and services.
Process credit card payments.
Issues money orders and bank checks.
Accepts loan payments.
Process night deposit bags.
Admits customers to safe deposit boxes.
Answers customer inquiries and provides balances.
Balances transactions at end of the day and verifies cash totals.
Balances Automated Teller Machines.
Maintains reports and logs for record retention.
Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses.
REQUIRED EDUCATION/EXPERIENCE:
High School Diploma or equivalent education or experience.
Customer service experience.
Cash handling experience.
Effective verbal communication skills.
Well organized with the ability to manage multiple tasks.
Ability to work well in small groups.
PREFERRED EDUCATION/EXPERIENCE:
Previous banking experience.
POSITION TYPE/EXPECTED HOURS:
This is a part-time position. Work hours* are as follows:
Monday 11:00am - 5:00pm
Tuesday 12:00pm - 5:00pm
Wednesday 11:30am - 5:00pm
Thursday 12:00pm - 5:00pm
Friday 12:30pm - 6:00pm
Saturday 8:30am - 12:00 pm
Sunday Closed
*Hours may vary by branch.
TRAVEL:
Occasionally upon request.
LANGUAGE SKILLS:
Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift 10 to 20 lbs.
Must be able to stand for long periods of time.
Must have dexterity to handle money.
Must use hands to operate office machines.
Ability to communicate both in person and/or by telephone.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Trustco Bank is an equal opportunity employer. It is the policy of Trustco Bank to afford equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.
This includes, but is not limited to, the following:
Hiring, placement, upgrading, transfer, demotion or promotion
Recruitment, advertising or solicitation for employment
Treatment during employment
Rates of pay or other forms of compensation
Selection for training, including apprenticeship
Layoff or termination
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.
Part Time Teller - Florida
Longwood, FL jobs
EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Title: Teller
Reports to: Branch Manager
FLSA Status: Non-exempt
Salary Grade: NE07
Supervisory Responsibility: No
SUMMARY:
Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors.
* Accepts deposits, verifying cash and endorsements and issue receipts.
* Cashes checks.
* Cross-sells the Bank's products and services.
* Process credit card payments.
* Issues money orders and bank checks.
* Accepts loan payments.
* Process night deposit bags.
* Admits customers to safe deposit boxes.
* Answers customer inquiries and provides balances.
* Balances transactions at end of the day and verifies cash totals.
* Balances Automated Teller Machines.
* Maintains reports and logs for record retention.
* Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses.
REQUIRED EDUCATION/EXPERIENCE:
* High School Diploma or equivalent education or experience.
* Customer service experience.
* Cash handling experience.
* Effective verbal communication skills.
* Well organized with the ability to manage multiple tasks.
* Ability to work well in small groups.
PREFERRED EDUCATION/EXPERIENCE:
* Previous banking experience.
POSITION TYPE/EXPECTED HOURS:
This is a part-time position. Work hours* are as follows:
Monday 11:00am - 5:00pm
Tuesday 12:00pm - 5:00pm
Wednesday 11:30am - 5:00pm
Thursday 12:00pm - 5:00pm
Friday 12:30pm - 6:00pm
Saturday 8:30am - 12:00 pm
Sunday Closed
* Hours may vary by branch.
TRAVEL:
Occasionally upon request.
LANGUAGE SKILLS:
Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to lift 10 to 20 lbs.
* Must be able to stand for long periods of time.
* Must have dexterity to handle money.
* Must use hands to operate office machines.
* Ability to communicate both in person and/or by telephone.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Trustco Bank is an equal opportunity employer. It is the policy of Trustco Bank to afford equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.
This includes, but is not limited to, the following:
* Hiring, placement, upgrading, transfer, demotion or promotion
* Recruitment, advertising or solicitation for employment
* Treatment during employment
* Rates of pay or other forms of compensation
* Selection for training, including apprenticeship
* Layoff or termination
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.
Teller - Part Time
Marysville, MI jobs
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Part Time Teller at our Marysville branch. This position has the opportunity to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation Time - % of FT based on hours worked
Paid Tuition to $2500 per year
Bereavement Pay
Holiday pay at 4 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Teller - Full Time
Rochester, MI jobs
Job Description
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Financial Services Representative at our Rochester Hills - Crooks branch. This position has the opportunity to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
· Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
· Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
· Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
· Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
· Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
· High School Graduate or equivalent required
· Customer service experience preferred
· Sales experience preferred
· Cash handling experience helpful
Skills/Abilities:
· Good communication skills
· Professional appearance, dress, and attitude
· Good math skills
· Able to operate related computer applications and basic business equipment
· Good typing skills
Benefits:
· Vacation and Paid Time Off
· Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
· Paid Tuition to $5000 per year
· Bereavement Pay
· Holiday pay at 8 hours per observed holiday
· Free Financial Planning Assistance
· 401k up to 3% match and 5% Profit Share
EOE M/F/Disability/Veteran
Teller - Full Time
Utica, MI jobs
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Teller at our Shelby Township branch. This position is eligible to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Bereavement Pay
Holiday pay at 8 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Customer Service Teller (Orlando International Airport)
Orlando, FL jobs
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a Part-Time Teller to join their team at the Orlando International Airport Branch located in Orlando, FL.
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 10- 20 hours per week
Availability needed: Weekdays/Weekends, Evenings, Holidays
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
401K Plan - After 1 year of employment, CXI will match up to 4%
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Sick Time - After completing 90 days of employment, CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Auto-ApplyCustomer Service Teller (Orlando International Airport)
Orlando, FL jobs
Job Description
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a Part-Time Teller to join their team at the Orlando International Airport Branch located in Orlando, FL.
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 10- 20 hours per week
Availability needed: Weekdays/Weekends, Evenings, Holidays
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
401K Plan - After 1 year of employment, CXI will match up to 4%
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Sick Time - After completing 90 days of employment, CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours)
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Job Description
Job Title: Teller
Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager
FLSA Status: Non-exempt
Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.
Essential Functions include the following. Other duties may be assigned.
Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
Comply with all company policies, procedures and regulations. See Employee Handbook for further details.
Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficient and accuate transaction processing.
Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
Maintaining the appearance of the teller line, and personal teller window.
Maintaining the highest level of confidentiality with all information obtained.
Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
Assist with training new tellers
Answering member inquires, consult other departments as needed.
Complete and pass BVS training tests
Record and submit CTR/SAR information
Answering phone calls
Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
Printing, folding, and stamping daily notices.
Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
Printing statements, transaction history, termination statements for members.
Processing check orders.
Process verification of deposits
Process foreign checks (Canadian)
Process travel notices.
Process non-member cashing members checks.
Process mail payment checks daily
Process credit card payments and cash advances.
Issue Cedar Point tickets daily and balance monthly.
Process address changes
Process drive-thru transactions.
Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Member Relations
Member Service
Diplomacy
Filing
Math Aptitude
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Education/Experience:
High School Diploma or Equivalent. Prior work-related experience helpful but not required.
Pay:
Starting at $14.00 an hour, negotiable based on experience.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
Job Description
Job Title: Teller
Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager
FLSA Status: Non-exempt
Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.
Essential Functions include the following. Other duties may be assigned.
Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
Comply with all company policies, procedures and regulations. See Employee Handbook for further details.
Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficient and accurate transaction processing.
Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
Maintaining the appearance of the teller line, and personal teller window.
Maintaining the highest level of confidentiality with all information obtained.
Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
Assist with training new tellers
Answering member inquires, consult other departments as needed.
Complete and pass BVS training tests
Record and submit CTR/SAR information
Answering phone calls
Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
Printing, folding, and stamping daily notices.
Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
Printing statements, transaction history, termination statements for members.
Processing check orders.
Process verification of deposits
Process foreign checks (Canadian)
Process travel notices.
Process non-member cashing members checks.
Process mail payment checks daily
Process credit card payments and cash advances.
Issue Cedar Point tickets daily and balance monthly.
Process address changes
Process drive-thru transactions.
Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Member Relations
Member Service
Diplomacy
Filing
Math Aptitude
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Education/Experience:
High School Diploma or Equivalent. Prior work-related experience helpful but not required.
Pay:
Starting at $14.00 an hour, negotiable based on experience.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
Future Opportunities- Teller
Berkley, MI jobs
Job Description
Our Purpose
At Vibe, we are driven by our mission to
elevate community and create opportunity
. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values -
be
i
nclusive, educate, embrace change, and seek opportunities
- we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
Serve members by completing account transactions accurately while enhancing our members'
financial lives by offering appropriate products and services.
Essential Duties
Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
Process mail and night drop transactions.
Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
Promote, educate and cross-sell credit union products and services.
Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
Must be willing to assist at other branch locations as needed.
Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
Must possess effective knowledge of Vibe Credit Union's products and services.
Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
Maintains privacy of member account information.
Completes all required reports and daily assigned responsibilities.
Attends meetings as required.
Ensures that work area and branch is clean, secure and well maintained.
Assumes responsibility and performs other special assignments as needed.
Education/Experience
High School graduate or equivalent
Skills/Abilities
Strong customer service and sales skills.
Ability to multi-task and work well under pressure.
Good communication skills, professional appearance and a positive attitude.
Possess good analytical skills.
Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Job Posted by ApplicantPro
Future Opportunities- Teller
Berkley, MI jobs
Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
Serve members by completing account transactions accurately while enhancing our members'
financial lives by offering appropriate products and services.
Essential Duties
* Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
* Process mail and night drop transactions.
* Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
* Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
* Promote, educate and cross-sell credit union products and services.
* Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
* Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
* Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
* Must be willing to assist at other branch locations as needed.
* Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
* Must possess effective knowledge of Vibe Credit Union's products and services.
* Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
* Maintains privacy of member account information.
* Completes all required reports and daily assigned responsibilities.
* Attends meetings as required.
* Ensures that work area and branch is clean, secure and well maintained.
* Assumes responsibility and performs other special assignments as needed.
Education/Experience
* High School graduate or equivalent
Skills/Abilities
* Strong customer service and sales skills.
* Ability to multi-task and work well under pressure.
* Good communication skills, professional appearance and a positive attitude.
* Possess good analytical skills.
* Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Job Title: Teller
Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager
FLSA Status: Non-exempt
Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.
Essential Functions include the following. Other duties may be assigned.
Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
Comply with all company policies, procedures and regulations. See Employee Handbook for further details.
Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficent and accuate transaction processing.
Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
Maintaining the appearance of the teller line, and personal teller window.
Maintaining the highest level of confidentiality with all information obtained.
Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
Assist with training new tellers
Answering member inquires, consult other departments as needed.
Complete and pass BVS training tests
Record and submit CTR/SAR information
Answering phone calls
Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
Printing, folding, and stamping daily notices.
Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
Printing statements, transaction history, termination statements for members.
Processing check orders.
Process verification of deposits
Process foreign checks (Canadian)
Process travel notices.
Process non-member cashing members checks.
Process mail payment checks daily
Process credit card payments and cash advances.
Issue Cedar Point tickets daily and balance monthly.
Process address changes
Process drive-thru transactions.
Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Member Relations
Member Service
Diplomacy
Filing
Math Aptitude
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Education/Experience:
High School Diploma or Equivalent. Prior work-related experience helpful but not required.
Pay:
Starting at $14.00 an hour, negotiable based on experience.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
Job Description
Job Title: Teller
Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager
FLSA Status: Non-exempt
Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.
Essential Functions include the following. Other duties may be assigned.
Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
Comply with all company policies, procedures and regulations. See Employee Handbook for further details.
Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficent and accuate transaction processing.
Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
Maintaining the appearance of the teller line, and personal teller window.
Maintaining the highest level of confidentiality with all information obtained.
Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
Assist with training new tellers
Answering member inquires, consult other departments as needed.
Complete and pass BVS training tests
Record and submit CTR/SAR information
Answering phone calls
Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
Printing, folding, and stamping daily notices.
Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
Printing statements, transaction history, termination statements for members.
Processing check orders.
Process verification of deposits
Process foreign checks (Canadian)
Process travel notices.
Process non-member cashing members checks.
Process mail payment checks daily
Process credit card payments and cash advances.
Issue Cedar Point tickets daily and balance monthly.
Process address changes
Process drive-thru transactions.
Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Member Relations
Member Service
Diplomacy
Filing
Math Aptitude
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Education/Experience:
High School Diploma or Equivalent. Prior work-related experience helpful but not required.
Pay:
Starting at $14.00 an hour, negotiable based on experience.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
Teller- Livonia
Livonia, MI jobs
Job Description
Our Purpose
At Vibe, we are driven by our mission to
elevate community and create opportunity
. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values -
be
i
nclusive, educate, embrace change, and seek opportunities
- we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
Serve members by completing account transactions accurately while enhancing our members'
financial lives by offering appropriate products and services.
Essential Duties
Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
Process mail and night drop transactions.
Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
Promote, educate and cross-sell credit union products and services.
Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
Must be willing to assist at other branch locations as needed.
Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
Must possess effective knowledge of Vibe Credit Union's products and services.
Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
Maintains privacy of member account information.
Completes all required reports and daily assigned responsibilities.
Attends meetings as required.
Ensures that work area and branch is clean, secure and well maintained.
Assumes responsibility and performs other special assignments as needed.
Education/Experience
High School graduate or equivalent
Skills/Abilities
Strong customer service and sales skills.
Ability to multi-task and work well under pressure.
Good communication skills, professional appearance and a positive attitude.
Possess good analytical skills.
Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Job Posted by ApplicantPro
Teller- Livonia
Livonia, MI jobs
Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
Serve members by completing account transactions accurately while enhancing our members'
financial lives by offering appropriate products and services.
Essential Duties
* Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
* Process mail and night drop transactions.
* Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
* Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
* Promote, educate and cross-sell credit union products and services.
* Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
* Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
* Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
* Must be willing to assist at other branch locations as needed.
* Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
* Must possess effective knowledge of Vibe Credit Union's products and services.
* Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
* Maintains privacy of member account information.
* Completes all required reports and daily assigned responsibilities.
* Attends meetings as required.
* Ensures that work area and branch is clean, secure and well maintained.
* Assumes responsibility and performs other special assignments as needed.
Education/Experience
* High School graduate or equivalent
Skills/Abilities
* Strong customer service and sales skills.
* Ability to multi-task and work well under pressure.
* Good communication skills, professional appearance and a positive attitude.
* Possess good analytical skills.
* Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Job Title: Teller
Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager
FLSA Status: Non-exempt
Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.
Essential Functions include the following. Other duties may be assigned.
Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
Comply with all company policies, procedures and regulations. See Employee Handbook for further details.
Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficient and accuate transaction processing.
Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
Maintaining the appearance of the teller line, and personal teller window.
Maintaining the highest level of confidentiality with all information obtained.
Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
Assist with training new tellers
Answering member inquires, consult other departments as needed.
Complete and pass BVS training tests
Record and submit CTR/SAR information
Answering phone calls
Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
Printing, folding, and stamping daily notices.
Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
Printing statements, transaction history, termination statements for members.
Processing check orders.
Process verification of deposits
Process foreign checks (Canadian)
Process travel notices.
Process non-member cashing members checks.
Process mail payment checks daily
Process credit card payments and cash advances.
Issue Cedar Point tickets daily and balance monthly.
Process address changes
Process drive-thru transactions.
Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Member Relations
Member Service
Diplomacy
Filing
Math Aptitude
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Education/Experience:
High School Diploma or Equivalent. Prior work-related experience helpful but not required.
Pay:
Starting at $14.00 an hour, negotiable based on experience.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
Teller (Part-Time)
Vicksburg, MI jobs
Requirements
Must have High School Diploma or equivalent
Previous financial industry experience preferred
Must be able to learn and apply a variety of software applications
High degree of accuracy and attention to detail
Prior experience in a retail service environment to include cash handling and member service preferred
Salary Description $16-$17
Teller (Part-Time)
Vicksburg, MI jobs
Job DescriptionDescription:
Member Experience Representatives (MERs) or Tellers build relationships and cultivate financial wellness empowering people to focus on what matters. MERs deliver extraordinary service by creating value for Members through recommending appropriate products and services to which will help them make money, save money, save time, and add peace of mind and convenience to their lives.
Provide extraordinary member service by being knowledgeable, engaging with Members, making Members feel valued and consistently applying defined service standards.
Listen actively to fully understand and answer Members' questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make appropriate qualified referrals for Members that will help them make money, save money, save time, and/or add convenience and peace of mind. Look for ways to enhance members' relationships by building trust and confidence.
Accurately process transactions in accordance to the MER 1 responsibilities, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries, processing credit card advances, processing withdrawals, processing transactions from night depository, etc.
Review all activities for compliance with established policies, procedures and regulations. Regulations include but are not limited to: Bank Secrecy Act / Anti-Money Laundering / Office of Foreign Assets Control regulations. Participate in annual training as required by the BSA/OFAC Compliance Officer.
Balance assigned cash drawer during and at the end of each work day.
Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc.
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Requirements:
Must have High School Diploma or equivalent
Previous financial industry experience preferred
Must be able to learn and apply a variety of software applications
High degree of accuracy and attention to detail
Prior experience in a retail service environment to include cash handling and member service preferred
Teller, Part Time (M/W/F/S) - Robbins Road
Float teller job at Lake Michigan Credit Union
Job Title: Teller Employee Status: Part-Time Hourly Estimated Hours/Week: 27 Remote: No 0% What You'll Get: (note varied offerings based on role and hours) * Weekly Pay * Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
* Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
* Retirement options like 401 (k) with company match.
* Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
* Tuition reimbursement
* To see a full list of our benefit offerings - check out this helpful guide!
About this position:
The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position requires a strong focus on service excellence, member retention, and promoting LMCU's products and services to help all members achieve dreams for a lifetime. Tellers serve as the first line of defense to mitigate fraud and protect LMCU and our members. Tellers are key contributors to the success of the branch by providing exceptional service, maintaining accuracy in transactions, and driving the growth of the organization by utilizing their broad knowledge of LMCU products and services to best position our members to meet their financial needs and dreams.
What you'll do:
Member Experience
* Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members.
* Identify and address member needs, offering information and guidance about products and services that align with their financial goals.
* Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction.
* Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU.
Transaction Processing and Cash Handling
* Accurately perform basic and advanced teller transactions in accordance with LMCU's policies and procedures. Transactions include deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests.
* Maintain and balance a cash drawer daily, ensuring that all cash assigned, received, and disbursed is accounted for.
* Consistently demonstrate accuracy and attention to detail when processing transactions to ensure smooth daily operations.
* Demonstrate strong risk management practices, including knowledge of fraud prevention guidelines and robbery procedures. Utilize resources, best practices and consultative conversations to identify red flags for risk and fraud prevention.
* Ensure compliance with LMCU policies, procedures, and regulatory requirements, including handling cash, processing transactions, and managing member data and monitoring for fraudulent activity.
* Adhere to all security protocols, ensuring the safety of both members and employees in the branch environment.
Product Promotion/Growth
* Demonstrate and apply in-depth knowledge of all LMCU products and services, including their benefits and features. Ability to compellingly present solutions to members' financial needs that are uncovered through consultative conversations.
* Actively identify opportunities to refer members to appropriate products and services based on their financial needs.
* Contribute to branch goals by meeting individual referral and service targets, driving the growth of the organization through member education and product promotion.
Learning & Development
* Continuously improve knowledge of LMCU products, services, policies and systems through regular training and self-development.
* Identify opportunities to educate members on the features and benefits of LMCU's digital platforms helping them leverage technology to meet their banking needs, keeping members up to date on emerging technology.
* Responsible for staying up-to-date on all branch systems, operations, and technology to provide accurate and efficient service.
What You'll Bring:
* A minimum of one year up to three years of similar or related experience, including preparatory experience.
* Previous cash handling experience and knowledge of financial products and services preferred.
* High school diploma or equivalent (required); some college coursework or banking experience is a plus.
Who We Are:
We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks.
It's about always doing what's best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs.
You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: ****************.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: **************
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application.
LMCU is an Equal Opportunity Employer
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