Lake City Bank jobs in Elkhart, IN - 109 jobs

Starting Pay: $17.75+ (pay is reviewed after 90 days) Are you a detail-oriented individual that enjoys working with customer files behind the scenes? Do you want to work for a company that cares about your future? As a Customer Information Specialist in Warsaw, IN, you will: Validate, maintain, and update customer files. Assist customers and employees with banking relationship information. Accesses and validates documents generated during new account opening. Provide branch personnel with guidance pertaining to the documentation requirements of various types of account ownership. Basic Qualifications Include: High School diploma or equivalent required. Knowledge of functions of teller/sales system is desirable. Ability to learn and understand regulations pertaining to deposit accounts required. General administrative and clerical skills. Proficient personal computer skills including intermediate use of Microsoft Word and Excel. Hours: Monday - Friday 8:00-5:00 (flexibility to work 7:00-4:00 on specific days of the week) Lake City Bank is proud to be an equal opportunity employer committed to a diverse, inclusive workplace. Employment at Lake City Bank is based solely on business needs, a person's merit, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, protected veteran status, or any other characteristic protected by law. Lake City Bank will not tolerate discrimination or harassment based on any of these characteristics. Applicants have rights under Federal Employment Laws

Intern working as a member of the Marketing Team during the Spring and Summer of 2026. Provide both responsive service to internal bank clients and management of Marketing projects. Communicate with internal bank clients and Marketing team members via phone, email and MS Teams, responding to needs and ensuring projects progress to completion. Essential Requirements Manage Marketing projects and Marketing Work requests using Trello Manage Marketing merchandise and apparel assortment, orders and payments in partnership with Warehouse and External vendors Mange and contribute to Digital updates including Marketing SourceNet page, Social Media, Exterior/Interior Digital Signage, Yext Online Listing information Create reports and tables using Excel Support the Group Head of Marketing and Marketing Strategy Manager as needed Perform administrative tasks such as interofficing communications and materials, picking up and dropping off marketing materials locally and processing invoices as needed Monitor and respond to general Marketing requests though Marketing Inbox Responsible for the completion of all compliance training related to the position Regular and timely attendance is an essential requirement of the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates 40-hour anticipated work week, Monday through Friday On-Site in South Bend, IN Paid opportunity Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management Intern Program Activities (anticipated, subject to change) Orientation Kickoff Networking opportunities to connect you with other Interns, Colleagues and Senior Management Experience/Skills High School Diploma/GED required Pursuing bachelor's degree in Marketing is desired Pursuing a career in banking Proficiency in MS Office software (Excel, Word) is essential Good organizational skills Analytical and problem-solving skills with attention to detail Able to prioritize workload and manage multiple competing tasks and demands Ability to meet deadlines Good written and verbal communication skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 15 pounds.

ESSENTIAL REQUIREMENTS Responsible for taking inbound calls from consumer and mortgage customers. Administers escrow accounts, including tax, insurance and MIP/PMI payments and ensure timely disbursements Maintains accurate and up-to-date loan records in the system related to customer service notes, insurance maintenance and follow-up and other relevant information. Responsible for the completion and delivery of all payoff quote requests in a timely manner. Generates reports and/or complete project work as needed. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and comply with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) - two (2) years of experience in loan servicing, customer service, or a related field preferred Knowledge and/or experience with consumer/ mortgage servicing software and/or systems. Ability to execute in a fast-paced environment while balancing multiple priorities. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Basic Microsoft Office skills (Word, Excel, Outlook). Ability to effectively listen and elicit information. Ability to sit for extended periods of time wearing a telephone headset. Excellent verbal, written, and interpersonal communication skills. Ability to meet or exceed goals and objectives while fostering a team atmosphere. Ability to work effectively in a structured but flexible environment. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel over night, as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Develop and grow client and prospective client relationships * Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives. * Cross sells products and services and refers to business product partners to ensure client needs are met. * Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.) Achieve Sales and Service Targets * Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls. * Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs. * Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance. Operations Oversight * Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc. * Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience. * Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position Culture Leadership: * Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences. * Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals. Execution Leadership: * Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets. * Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement. Client Leadership: * Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting. Key Measures of Success/Key Deliverables * Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc. * Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment. * Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts. Position Levels There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market. Relationship Banker * Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training. * Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles. Qualifications and Education Requirements * High School diploma or GED Equivalent * Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus) * Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered. Relationship Banker II * Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered. * Demonstrates consultative sales skills and strong service levels to build and deepen client relationships. * Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles. * May manage an assigned client portfolio to handle all consumer banking relationship needs. * Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations. * Completes Relationship Banker Development Program to demonstrate advanced proficiency in role. Qualifications and Education Requirements * High School diploma or GED Equivalent * Minimum one year relationship-based client consultation and/or consultative sales experience * Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending * Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

A Fraud Analyst will investigate forgery and theft within customers' accounts and transactions on behalf the Bank. Track and monitor all of the Bank's transactions and activity that comes through the customers' accounts. The monitoring includes debit transactions and disputes, check fraud, ACH and wire activity. This position performs various quality control reviews and monitoring pertaining to the overall compliance with all related bank regulations. Principal Accountabilities Responsible for researching criminal fraud methods and tools, tracking financial data, creating reports, identifying and investigating possible fraudulent activities, and developing techniques and tools useful in the prevention of fraud. Responsible for adhering to all Bank policies and procedures including to BSA, OFAC, CIP, and related acts, and participation in ongoing related training. Represent the Bank to both internal and external contacts in a courteous, professional manner in face-to-face, written and telephone communications. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through involvement in local organizations and events. Duties * Process the day to day consumer disputes for unauthorized debit transactions. Process all charge back transactions timely. * Provide back up for legal document processing and BSA transactional monitoring. * Perform customer and transaction analytics to identify potential fraud trends. * Participate in on-going training to stay abreast of new fraud trends, risks and procedures. * Other duties as assigned Qualifications & Skills * Three years general banking or regulatory agency experience, with an emphasis in compliance and/or operations. * College degree or equivalent banking experience desired. High School diploma or GED is required. * Basic knowledge of Bank administration, lending and operations products and services, related state and federal laws and regulations and other Bank operational policies and procedures. * Ability to proactively identify and assess potential concerns and risk. * Comprehensive understating of general banking compliance regulations and laws. * Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) * Ability to demonstrate strong interpersonal skills and communicative skills as well as effective written and verbal communication. * Must be highly organized, self-starter and adaptable to change. * Must possess exceptional organization, time management and follow-up skills. Core Competencies * Problem Solving * Decision Making and Judgment * Written Communication * Analytical Thinking * Risk Assessment * Stress Management Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA) Physical Demand: Percentage of Time: Communicate with regulators, vendors, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone 90-100% Able to remain stationary at a desk for long periods of time 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment 75-100% Occasionally position self to reach heights between floor and 6' Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI

Responsible for the administration of assigned accounts, specializing in one of the following areas: trusts, estates or agencies; represents the company in business activities and contacts with customers, attorneys, and beneficiaries relating to these accounts. ESSENTIAL REQUIREMENTS Manages assigned accounts in accordance with the terms of the nominating instrument and in a manner consistent with the needs of principals, beneficiaries, etc. Analyzes and studies nominating instruments. Arranges for the assembly, appraisal, evaluation, transfer and protection of assets of business interests. Sets up documentation of new accounts, determines the frequency and amount of payments, considers tax liabilities and arranges for accounting and distributions. Coordinates administrative functions with other areas and individuals, such as investment officers, estate analysis officers, attorneys, co-executors and others as required. Contacts or corresponds with persons, agencies and organizations who have an interest in any aspect of an account. Resolves problems brought by principals, beneficiaries, and others as needed. Makes court appearances at audits or other proceedings and deals with realtors, attorneys, agents and others for the acquisition, disposition or preservation of trust assets and related business. Advises senior officers and members of the trust investment committee on questions concerning the acceptability of trust positions and the proper use of income or principle for accounts being managed. Develops new business and advises or consults with other officers on details or proposed plans. Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations (if applicable). Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS Three (3) to five (5) years trust experience preferred. Good PC skills--proficiency in Word and Excel essential. Ability to be proactive, take initiative, and carefully monitor, follow through, and complete every project/responsibility. Good written and verbal communications skills. Highly motivated. Professional demeanor. Analytical and problem-solving skills with attention to detail. Strong relationship management skills. EDUCATION Bachelors Degree preferred. TRAVEL REQUIREMENTS Ability to travel as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Starting Pay: $18.25+ (pay is reviewed after 90 days) Do you have an excellent grasp on technology and enjoy helping others by using your organizational and problem-solving skills? As a Corporate & Institutional Services (CIS) Implementation Specialist in Warsaw, IN, you will: * Coordinate new CIS product implementations, including equipment setup and training. * Review newly implemented services to ensure accurate billing and proper revenue generation. * Manage merchant services equipment and paper inventory, including rentals and tax payments. Basic Qualifications Include: * High School diploma or equivalent required. * One+ years of banking experience required; CIS experience preferred. * Personal Computer competency with emphasis on Word, Excel, Adobe, and Outlook. * Technical knowledge to use software and systems to manage calls, access customer databases, reset user passwords, and troubleshoot technical issues. Hours: Monday - Friday 8:00-5:00 Lake City Bank is proud to be an equal opportunity employer committed to a diverse, inclusive workplace. Employment at Lake City Bank is based solely on business needs, a person's merit, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, protected veteran status, or any other characteristic protected by law. Lake City Bank will not tolerate discrimination or harassment based on any of these characteristics. Applicants have rights under Federal Employment Laws

The Electronic Banking Intern will support the Bank's digital strategy by conducting primary and secondary research on Gen Z client behaviors, preferences, and expectations. This intern will analyze how younger clients (and potentially more importantly those that are not yet clients) interact with digital banking tools, identify usability and communication gaps, and present actionable recommendations that support future design and engagement improvements. In addition to their individual project work, the intern will gain direct exposure to the core disciplines within Electronic Banking, including Support Operations, Harvester Optimization, Reporting and Analytics, and Enterprise Projects. This rotational experience will provide a holistic understanding of how digital banking functions as an integrated operation serving both clients and internal partners. Essential Requirements * Conduct qualitative and quantitative research on digital banking experiences among Gen Z users (e.g., peer surveys, focus groups, app reviews). * Benchmark other community banks and fintechs to identify best practices for mobile and online banking engagement. * Summarize findings and present actionable recommendations to the Electronic Banking leadership and Marketing teams. * Regular and predictable attendance is an essential requirement of the position. * Responsible for the completion of all compliance training related to the position. Internship Basics * 10-to-12-week summer duration desired, flexible start and end dates. * 40-hour anticipated work week, Monday through Friday. * On-Site in South Bend, IN. * Paid opportunity. * Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management. Intern Program Activities (anticipated, subject to change) * Orientation Kickoff. * Networking opportunities to connect you with other Interns, Colleagues and Senior Management. * Exposure to Digital Banking operations, reporting, and client experience initiatives * Hands-on Gen Z research project: develop and execute peer insights survey, summarize key findings * Capstone presentation of recommendations to the Electronic Banking leadership team Experience/Skills * High School Diploma/GED required. * Pursuing bachelor's degree in Business, Marketing, Data Analytics, Management Information Systems, or related field. * Interest in banking, digital user experience, financial technology, or customer behavior research. * Experience or coursework in survey design, data visualization, or UX research preferred. * Strong communication and storytelling skills - ability to translate data into actionable insights. * Proficiency in MS Office software (Excel, Word) is essential. * Good organizational skills. * Analytical and problem-solving skills with attention to detail. * Able to prioritize workload and manage multiple competing tasks and demands. * Ability to meet deadlines. * Good written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

Salary Range: Starting at $17.75 (pay is reviewed after 90 days) Are you a friendly, customer service-oriented individual interested in working for a company that cares about your future? Do you have excellent problem-solving skills and an ability to refer services to meet your client's needs? As a Retail Banker Float for our Goshen Region, you will work from a variety of offices and perform the following duties: Provide courteous and professional service to your clients. Process teller transactions such as deposits, withdrawals, payments and cashing checks. Discern the needs of your clients and match them with the products and services that serve them best. Open and provide maintenance on client accounts. This position will primarily cover our Bremen, Goshen, LaGrange, Ligonier, Middlebury, Nappanee, and Shipshewana offices. As a new employee you will be provided with extensive training at our Lake City University located in Warsaw, Indiana. Our Retail Banker Schools set a foundation for success and equip you with the knowledge and skills necessary for you to thrive in your career. Basic Qualifications Include: High school diploma or equivalent required. Basic PC, 10-key, and general office skills required. Basic understanding of bank accounting transactions required. One year banking experience preferred. Hours: 30 or more hours per week; Monday-Saturday (Work 2 or 3 Saturdays per month) Lake City Bank is proud to be an equal opportunity employer committed to a diverse, inclusive workplace. Employment at Lake City Bank is based solely on business needs, a person's merit, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, protected veteran status, or any other characteristic protected by law. Lake City Bank will not tolerate discrimination or harassment based on any of these characteristics. Applicants have rights under Federal Employment Laws

Transitions through departments on a specified curriculum designed by the department to provide an overview of the Commercial Banking Development role, meets with department managers and staff throughout the curriculum, and observes and learns new skills. ESSENTIAL REQUIREMENTS * Completes all assigned training, receiving a passing score on all exams. * Completes assigned reading assignments. * Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business. * Observes experienced staff to acquire knowledge of methods, procedures, and standards required for performance of departmental duties. * Works with the Manager, Employee Engagement and Talent Development to set goals and objectives for first year. * Regular and predictable attendance is an essential requirement of the position. * Responsible for the completion of all compliance training related to the position. * Must understand all applicable laws and regulations that apply to the position and comply with the requirements. NON-ESSENTIAL FUNCTIONS * Monitors performance progress with management and key trainers. * Performs all other duties as assigned. EXPERIENCE/SKILLS * Prior banking experience preferred. * Strong written, verbal, analytical and presentation skills. * Ability to interact effectively with a wide range of staff throughout the company. * Good PC skills--proficiency in Microsoft Word and Excel essential. EDUCATION Bachelor's Degree required. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Intern working as a member of the Collections Team during the Summer 2026. Essential Requirements Makes daily collection calls, send letters and establish repayment schedules to bring past due accounts to a current status. Maintains accurate collection records and documents details of calls. Processes return mail daily. Special projects. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates. 40-hour anticipated work week, Monday through Friday. On-Site in South Bend, IN. Paid opportunity. Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management. Intern Program Activities (anticipated, subject to change) Orientation Kickoff. Networking opportunities to connect you with other Interns, Colleagues and Senior Management. Experience/Skills High School Diploma/GED required. Pursuing bachelor's degree in Accounting, Finance, General Business or Business Administration desired. Pursuing a career in banking. Proficiency in MS Office software (Excel, Word) is essential. Good organizational skills. Analytical and problem-solving skills with attention to detail. Able to prioritize workload and manage multiple competing tasks and demands. Ability to meet deadlines. Good written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

Intern working as a member of the Information Technology Team during the Summer 2026. IT Internships offer great work experience to compliment your classroom learning and career goals. Interns will gain hands-on experience in a variety of IT positions. They will shadow and learn from IT team members on various roles and responsibilities. IT interns work closely with IT staff in the following areas: Project Management, Helpdesk Support, VOIP and Networking. Essential Requirements Requirements will depend on the internship area of expertise. Assist with basic end-user support. Assist with help desk calls, scheduling, and entering tickets. Assist/support/configure hardware and software. Assist with software installation. Create and update technical documentation. Assist with basic network and VoIP. Assist with Office 365 applications. Help with project planning and requirements gathering. Help with IT inventory tracking. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates. 40-hour anticipated work week, Monday through Friday. On-Site in South Bend, IN. Paid opportunity. Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management. Intern Program Activities (anticipated, subject to change) Orientation Kickoff. Networking opportunities to connect you with other Interns, Colleagues and Senior Management. Experience/Skills High School Diploma/GED required. Pursuing bachelor's degree in Information Technology desired. Pursuing a career in banking. Proficiency in MS Office software (Excel, Word) is essential. Good organizational skills. Analytical and problem-solving skills with attention to detail. Able to prioritize workload and manage multiple competing tasks and demands. Ability to meet deadlines. Good written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

As part of the sales team, the Specialist serves as a critical cornerstone to enhance the client experience. This role offers the opportunity to learn about the commercial banking industry and gain valuable experience working directly with customers. This role provides training and development opportunities for future portfolio managers, relationship managers, or credit analysts. Will assist Business Banking Relationship Managers (BBRMs) with loan applications, CRM updates, preparing and completing relationship reviews, assisting with documentation of various products and services, assist with various sales related portfolio management responsibilities, coordinate prospecting, sales activities for the RMs, ensure strong level of customer contact, and drive new ways to consistently enhance the customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. POSITION SUMMARY Responsible for assisting relationship managers (RM) with portfolio management, customer service, and sales support within division/region; and independently managing an assigned commercial account portfolio. Supports one or more Relationship Managers with prospecting, sales and customer onboarding and customer service. ESSENTIAL REQUIREMENTS Responsible for assisting RM with the management of the RM loan portfolios. Responsible for managing an assigned micro and small business loan portfolio. Manages maturing note and renewal process including updating and /or populating Insight (CRM) with borrower and loan information and data as indicated. Responds to client loan and deposit requests including obtaining necessary approvals. Manages past dues, client inquiries, gather financial data as needed, and other similar tasks as required. Assists in the sales process including reviewing client relationships for cross-sell opportunities. Responds to calls and inquiries from current business loan clients. Follows up on financial statement exceptions, and reviews for opportunities/concern. Serves as liaison between the RM, client, and loan operations department to ensure pre- and post-funding loan requirements are met. Assists with the opening of new business depository accounts and coordinates with Treasury Services to ensure proper implementation of related products and services. Prepares and submits loan packets for credit approval as directed. Participates in joint calls with RMs to learn about a business and upcoming opportunities or needs. As requested, reviews public information for new opportunities, performing basic market research, and assisting with the pre-call planning process for both prospects and existing clients. Responsible for assisting or attending loan closings. Responsible for the development of customer presentations, pitch books for new lending opportunities, cross selling, and other business to existing clients. Assists with calling efforts, blitzes and campaigns by developing calling strategies, assisting with potential targets and looking for new ways to add meaningful touches to clients and prospects. Performs routine tasks as requested by client including transfers, loan payments, wires, and research. At the RM's direction, contacts and inquires with clients for delinquent payments. Clears credit and documentation exceptions. Responds to inbound inquiries from current business loan clients. Provides customer support as needed (i.e., delivers documents, etc.). Provides subject matter expertise on customer onboarding and ongoing customer due diligence/enhanced due diligence. Provides back up support in the department as needed. Must function in the team environment, where the colleague may be assigned to work with teams outside of their direct reporting line. Prioritizes work to meet customer expectations. Participates in special projects as needed. Regular and predictable attendance is an essential requirement of the position. Completes all compliance training related to the position. Understands all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) to three (3) years of retail or commercial related experience required. Basic knowledge of commercial lending concepts required. Formalized basic credit training or equivalent credit risk experience preferred. Strong business acumen to include detailed analysis, review of financial statements and understanding of basic accounting principles. Strong time management skills. Excellent organizational skills. Experience/Proficiency in Microsoft Excel and Word. Good written and verbal communication skills. Ability to work with different departments and business entities. Ability to prioritize tasks and take initiative. Customer service oriented. Ability to handle multiple tasks in a fast-paced environment. Provides a positive client experience. Ability to assess client needs. Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks. Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentation skills. Must be proficient in all Microsoft Office software, familiarity with prospecting and CRM sales tools preferred. EDUCATION Bachelor's Degree in business, economics, or finance preferred. TRAVEL REQUIREMENTS Ability to travel to regularly to client locations, off-site locations for meetings, projects, seminars, etc., as well as ability to travel overnight on rare occasions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment

Responsible for assisting the Mortgage Loan Originators with processing mortgage loan applications, including following-up on verification of income and credit documentation, title work, insurance, and other miscellaneous documents. Schedules closings and reviews final closing numbers with clients prior to closing, ensuring we meet or exceed turn-time goals. ESSENTIAL REQUIREMENTS * Processes mortgage loan applications and verifies the accuracy and completeness of all loan documentation necessary for loan closings (including title work, insurance, employment, and income documentation). * Processes specialty loans; such as FHA, VA, and USDA. Verifies mortgage loan software input is accurate and complete. * Serves as the primary contact and liaison between the clients, loan originators, processors, closers, real estate agents and title company during course of the transaction. Follows-up with these parties on missing items. * Follows-up and responds to clients and in-house inquiries on transactions as needed to provide superior client service. * Assists clients on how to use e-sign and e-consent when needed. * Screens and makes calls and provides administrative support as needed. * Maintains dashboard and discusses status of loans with loan originators and manager as needed. * Make recommendations for procedural changes to increase efficiency and minimize waste. * Regular and predictable attendance is an essential requirement of the position. * Completes assigned compliance training related to the position. * Understands all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS * Minimum of three (3) years of mortgage support, mortgage loan officer assistant, mortgage processing or related field experience preferred. * Ability to handle stressful situations with calmness and courtesy. * Strong written and verbal communication skills required. * Self-directed and ability to prioritize time sensitive tasks and operate efficiently in a fast-paced environment. * Excellent records and file management skills. * Bilingual Spanish/English is a plus in both written and verbal communication. * Ability to handle multiple tasks and frequent interruptions. * Demonstrated patience and professionalism when interacting with both internal and external clients. * Good PC skills--proficiency in Word and Excel essential, understanding of database software and web-based applications. EDUCATION High School Diploma/GED preferred. NATIONAL MORTGAGE LICENSING SYSTEM and REGISTRY (NMLSR) The Federal Government requires that employees with responsibility for residential mortgage lending and/or consumer real estate loans be registered with the Nationwide Mortgage Licensing System and Registry (NMLSR). For consideration of this position, you will be required to obtain a unique identifier, register with NMLSR, and be fingerprinted for a criminal background report. Individuals hired for this position must: A) have not been convicted of, or pleaded guilty or nolo contendere to, a felony in a domestic or military court during the preceding seven-year period or, in the case of a felony involving an act of fraud, dishonesty, a breach of trust, or money laundering, at any time; B) has demonstrated financial responsibility, character, and general fitness such as to warrant a determination that the individual loan originator will operate honestly, fairly, and efficiently. TRAVEL REQUIREMENTS Minimal or occasional travel as needed for meetings, projects, training, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand, and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone, and standard office equipment.

To provide quality service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. Center hours are Monday through Friday 8 a.m. to 8 p.m. and on Saturdays 9 a.m. to 1 p.m. Must be available to work a flexible schedule. ESSENTIAL REQUIREMENTS Accurately responds to both external and internal customer inquiries ensuring that all needs are met and handled appropriately during their initial contact. Assist Customer Service Center Management team to evaluate the current approach to resolving client online banking, text banking, and VRU accessibility issues. Make recommendations, based on IT training and experience, on improving current solutions and/or developing a program that will provide a consistent application of troubleshooting of technology issues. Responsible for servicing existing and potential customers via telephone inquiries. Ability to listen carefully, probe for additional details, and ask targeted questions to gather information. Exceeds customer expectations through the superior, consistent delivery of products and services with the objective of enhancing customer loyalty and expanding customer relationships. Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. Provides efficient and responsive customer service to customers by maintaining an acceptable level of productivity as measured through established metrics, which includes (but are not limited to) schedule adherence, availability, and attendance. Effectively works individually and in a team environment. Develops customer rapport and discovers customer needs. Regular and predictable attendance is an essential requirement of the position. Completes compliance training as required. Understands all laws and regulations that apply to the position and complies with the requirements. Uses various computer systems for information gathering and/or troubleshooting as needed. Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) or more years of previous banking experience preferred. Ability to work in a team atmosphere. Excellent communication skills, within an environment of heavy phone-based interaction. Strong problem-solving skills. Strong organizational and time management skills to perform multiple tasks within a limited time frame. Ability to treat people with respect under all circumstances, instills trust in others, and upholds the values of the organization. Bilingual speaking (English/Spanish) preferred. Computer skills (Word and Excel); ability to navigate through various software and systems. EDUCATION High School Diploma/GED required. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Intern working as a member of the Credit Team during the Summer 2026. Credit Interns are exposed to different areas of the Credit Services department, such as Auto, Construction, Aircraft, Small Business, Commercial, Specialty Vehicle, Truck/EEF and International Business. Essential Requirements Learn the basics of Commercial Lending/Credit Underwriting. Assist with obtaining credit information. Perform credit file maintenance, request/review financial information, and complete additional research as required. Assist with performing periodic financial review of current customers. Attend Credit Committees as an observer to learn about the credit approval process. Complete assigned reports and/or projects by management by identified deadline. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Internship Basics 10-to-12-week summer duration desired, flexible start and end dates. 40-hour anticipated work week, Monday through Friday. On-Site in South Bend, IN. Paid opportunity. Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management. Intern Program Activities (anticipated, subject to change) Orientation Kickoff. Networking opportunities to connect you with other Interns, Colleagues and Senior Management. Experience/Skills High School Diploma/GED required. Pursuing bachelor's degree in Accounting or Finance desired. Pursuing a career in banking. Proficiency in MS Office software (Excel, Word) is essential. Good organizational skills. Analytical and problem-solving skills with attention to detail. Able to prioritize workload and manage multiple competing tasks and demands. Ability to meet deadlines. Good written and verbal communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

Responsible for supporting and enhancing internal and vendor-managed applications within the IT Operations team.   ESSENTIAL REQUIREMENTS Collaborates with business units to understand requirements and delivers effective application support. Develops and executes test plans to validate code and system changes. Adheres to change control procedures for migrating code from test to production environments. Documents and maintains process flows, technical procedures, and system configurations. Identifies and implements process efficiencies through automation and optimization. Supports application performance and availability in accordance with defined SLAs. Serves as a subject matter expert for a wide range of internal and third-party applications. Assists with server-class installations and upgrades in collaboration with vendors and system engineers. Installs, configures, and manages Microsoft SQL Server environments. Writes and optimizes SQL queries; designs logical table relationships. Implements and manages Microsoft security structures and access controls. Participates in project lifecycle activities from development through testing and implementation. Provides regular updates on task and ticket progress to management. Assists with managing cloud-based databases, including basic performance tuning, backup/recovery, and security tasks under guidance. Supports cloud infrastructure initiatives and gains exposure to platforms such as Azure. Contributes to automation efforts (e.g., PowerShell) for routine tasks and process improvements. Participates in project implementation activities, including planning, testing, and deployment phases. Follows internal policies and assists in ensuring compliance with regulatory and security standards. Collaborates with senior team members on DevOps practices. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Understands all applicable laws and regulations that apply to the position and comply with the requirement NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS Three (3) - five (5) years of experience in application support, software development, or a related IT role. Experience working across diverse business areas and with external vendors. Familiarity with CI/CD pipelines is a plus. Works independently with minimal supervision while managing multiple priorities. Strong understanding of application integration and data flow concepts. Proficiency in SQL and familiarity with Microsoft technologies. Strong technical acumen. Ability to collaborate with internal stakeholders. Deep understanding of application interfaces and data flows. EDUCATION Associate's or Bachelor's degree in Computer Science or a related field preferred. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, training, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.   EQUIPMENT MS Office PC, phone and standard office equipment.

Responsible for assisting the Manager and supporting the preparation of the documentation and closing of commercial real estate loans originated in specific divisions (i.e., Commercial Lending, Specialty Finance and Solar). ESSENTIAL REQUIREMENTS Works directly with relationship managers, borrowers, legal counsel, title officers and third-party vendors and consultants in all transaction phases. Coordinates the closing of commercial real estate loans in accordance with loan approval terms, legal requirements and Bank policy. Prepares commitment letters and loan term sheets. Orders support documents from third party vendors such as surveyor, title insurance company and environmental firm. Reviews third party reports which will include title reports, Phase I environmental reports, appraisals and surveys. Reviews and responds to title comments and objections as well as clear title matters. Reviews and understands ALTA surveys. Requests documents from internal loan documentation department and outside counsel as needed. Handles complex loan closings; including construction loans. Manages closing and construction workflow to ensure timely processes. Establishes commercial construction loan disbursement checklist for each applicable transaction. Services as back up for the Commercial Loan Risk Administrator. Elevates any credit risk to proper management prior to release of funds or further processing. Serves as back up in Manager absence. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and complies with all applicable legal and regulatory requirements that pertain to lending functions. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE Five (5) or more years of experience closing commercial real estate loans, including closing standards, title clearance and real estate regulations and guidelines and document preparation. Strong understanding of title insurance and ALTA forms of endorsement. SKILLS Good PC skills--proficiency in Microsoft Word and Excel essential. Analytical and problem solving skills with attention to detail. Ability to meet deadlines and work without supervision. Ability to be proactive, take initiative, and carefully monitor, follow through, and complete every project/responsibility timely. Ability to handle multiple tasks in a fast-paced environment. Strong communication skills (written and verbal) and resourcefulness. Intrinsically motivated and task oriented in a team environment. EDUCATION Bachelor's Degree preferred; major in accounting, finance or a closely related field preferred as well. TRAVEL REQUIREMENTS Minimal or occasional travel for meetings, projects or training as needed. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Old National Bank is seeking a Market Relationship Banker to join our Community Banking Team. This position is unique; it will allow you to work at several different branches, giving you the opportunity to know the personalities at each location. The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Develop and grow client and prospective client relationships Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives. Cross sells products and services and refers to business product partners to ensure client needs are met. Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.) Achieve Sales and Service Targets Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls. Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs. Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance. Operations Oversight Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc. Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience. Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements. Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position Culture Leadership: Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences. Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals. Execution Leadership: Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets. Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement. Client Leadership: Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting. Key Measures of Success/Key Deliverables Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc. Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment. Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts. Position Levels There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a “Market” position that supports all banking centers in a defined market. Relationship Banker Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training. Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles. Qualifications and Education Requirements High School diploma or GED Equivalent Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus) Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered. Relationship Banker II Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered. Demonstrates consultative sales skills and strong service levels to build and deepen client relationships. Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles. May manage an assigned client portfolio to handle all consumer banking relationship needs. Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations. Completes Relationship Banker Development Program to demonstrate advanced proficiency in role. Qualifications and Education Requirements High School diploma or GED Equivalent Minimum one year relationship-based client consultation and/or consultative sales experience Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)