Outpatient Coding Quality Education Specialist
Lakeland Regional Health-Florida job in Lakeland, FL
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Work Hours per Biweekly Pay Period: 80.00
Shift: Monday - Friday
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $63,793.60 Mid $79,747.20
Position Summary
Under the direction of the facility Coding and Reimbursement Manager, conducts coding quality reviews and audits of chart documentation to assess accuracy, ensure compliance with federal and payer policies, and identifies areas for improvement for hospital outpatient coding. Develops and delivers training on coding accuracy and compliance, staying updated on regulations and providing expert guidance to coders. Provides ongoing coding education and training to coding team and serves as mentor to all new coding team members. Serves as a subject matter expert and resource for coders, providers, and other staff on coding questions, regulatory changes, and best practice. Prepares reports of findings and meets with coders and Coding Leadership to provide education and training on accurate coding practices and compliance issues.
Has thorough knowledge of acute care facility guidelines, modifiers, sequencing rules and the NCCI (National Correct Coding Initiative) edits, OCE (Outpatient Code Editor) edits, Official Guidelines for Coding and reporting for ICD-10-CM/PCS, CPT-4, and HCPCS coding conventions, APC payment classifications and Medicare Conditions of Participation. Will assist the Coding and Reimbursement Manager on preparing presentations and/or interdepartmental feedback.
Responsible for conducting coding and billing training programs for billing and coding specialists. Other duties will include implementing coding department policies and procedures and assisting with reviewing and appealing coding denials.
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work: Outpatient Coding Quality Educator Specialist
Actively participates in team development, achieving dashboards, and in accomplishing departmental goals and objectives.
Performs internal quality assessment reviews on outpatient facility coders to ensure compliance with national coding guidelines and the LRH coding policies for complete, accurate and consistent coding which result in appropriate reimbursement and data integrity. Helps to coordinate and direct the day-to-day coding educational activities. Facilitates and provides coding educational classes/presentations to staff, as required/when needed.
Communicates outcomes to the coding team to improve the accuracy, integrity and quality of patient data, to ensure minimal variation in coding practices and to improve the quality of physician documentation within the body of the medical record to support code assignments. Responsibilities also include assisting Coding Leadership in root cause analysis of coding quality issues, performing account reviews, and preparing training documents to assist with coding quality action plans.
Assists in the review, improvement of processes, education, troubleshooting and recommend prioritization of issues. Researches coding opportunities and escalates as needed. Communicates Coding topics and/or question trends to Coding Leadership for global education.
Prepares and presents coding compliance status reports to the Coding and Reimbursement Manager and Health Information Management AVP.
Assists in ensuring coding staff adherence with coding guidelines and policy. Demonstrates and applies expert level knowledge of medical coding practices and concepts.
Coaches and mentors coding staff as they develop and grow their coding skills. Provides skilled coding support through regularly scheduled coding meetings and as the need arises. Provide one-on-one coaching and support to coding professionals, offering constructive feedback and guidance to improve coding accuracy and documentation practices.
Assists Coding Leadership with outpatient coding denials.
Create educational materials, such as manuals, handouts, and multimedia presentations, that effectively communicate complex coding concepts and guidelines.
Orients, develops and coordinates on-the-job training of instructing them on systems and policies and procedures in accordance to coding compliance guidelines.
Competencies & Skills
Essential:
Computer experience especially with computerized encoder applications, computer-assisted-coding applications, spreadsheets, and databases.
Extensive regulatory coding, (ICD-10-CM, CPT-4, HCPCS, Modifiers, and APCs, and associated reimbursement knowledge. Strong knowledge of medical terminology, pharmacology and anatomy and physiology.
Data Analysis - able to analyze, interpret and share data in a presentation format. Ability to plan and execute educational programs and presentations.
Communicates clearly and concisely, verbally and in writing. Able to work effectively with other employees, providers and external parties.
Requires critical thinking skills, organizational skills, written and verbal communication skills, decisive judgment, and the ability to work with minimal supervision.
Qualifications & Experience
Essential:
Associate Degree
Bachelor Degree
Essential:
Health Information Management or other Healthcare degree
Other information:
Experience essential:
5+ years acute care hospital outpatient coding experience and/or coding auditing
5-10 years of educational experience in a facility or consulting setting.
Certification essential:
CCS, CPC, RHIT, or RHIA
Certification preferred:
RHIA
Coding II - Inpatient - Coding & Reimbursement
Lakeland Regional Health-Florida job in Lakeland, FL
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: Flexible Hours and/or Flexible Schedule
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $24.73 Mid $30.92
Position Summary
Under the direction of the Coding and Clinical Documentation Improvement Manger , reviews clinical documentation and diagnostic results, as appropriate, to extract data and apply appropriate ICD-10-CM, CPT, and/or HCPCS codes and modifiers to outpatient encounters for reimbursement and statistical purposes. Communicates with physicians, physician advisor or other hospital team members as needed to obtain optimal documentation to meet coding and compliance standards. Abstracts clinical and demographic information in ICD-10 CM, CPT, and HCPCS codes and modifiers into the computerized patient abstract, Participates in ongoing continued education to assure knowledge and compliance with annual changes.
Position Responsibilities
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work Duties
Determines whether the coding assigned was properly assigned based upon clinical indicators and review of the medical documentation and application of coding guidelines.
Develop and apply appeal arguments to defend the coding and clinical decisions while being able to address and refute the coding determination made by the carrier/payer.
Drafts appeal letters, including the coding argument with clinical and coding references, to support the coding decision. This may include providing additional medical record documentation.
Identifies areas for education to improve complete and accurate coding and billing and provide feedback to management regarding trends or patterns noticed in the coding for discussion.
Continued follow-up on denials as payers may continue to deny. Collaboration with Physician Advisor as required to continue appeal process.
Continuously reviews changes in coding rules and regulations including in Coding Clinic, CMS, and other payer guidelines.
Complete denials/appeals reports for leadership.
Documents all findings in the denials management application and routes to the appropriate person in the workflow for follow-up.
Assigns and sequence documents all findings in the denials management application and routes to the appropriate person in the workflow for follow-up.s diagnostic and procedural codes using appropriate classification systems utilizing official coding guidelines.
Performs special projects and/or other duties as assigned.
Competencies & Skills
Nonessential:
Computer Experience, especially with computerized encoder products and computer-assisted coding applications.
Requires critical thinking skills, organizational skills, written and verbal communication skills, decisive judgment, and the ability to work with minimal supervision
MS-DRG and APR-DRG methodology expertise required. Strong knowledge of ICD-10-CM, ICD-10-PCS, POAs, HACs, PSIs, SOIs, ROMs and mortality rates as well as physician queries.
Qualifications & Experience
Nonessential:
Associate Degree
Essential:
High School diploma with Associate Degree from accredited HIM program or certificate in coding from an accredited college.
Other information:
Certifications Essential: CCS
Certifications Preferred: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).
Experience Essential: 2-5 years acute care hospital inpatient coding experience within the past five years.
Clinical Therapist- Part Time, Behavioral
Tampa, FL job
Facility Name: TGH Behavioral Health Hospital
Schedule: Part Time
Your experience matters
Tampa General Behavioral Health Hospital is operated jointly with Lifepoint Health and Tampa General Hospital. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Therapist joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Therapist who excels in this role:
Conducts individual and group therapy sessions to educate patients regarding psychological, emotional, or substance abuse problems
Displays active involvement in treatment planning process
Provides family session counseling to all patients to ensure appropriate communication and involvement of family members and support groups
Actively communicates with clients, families, and outside referral sources
Demonstrates proactive communication with those involved with the patient's treatment
Works well with the interdisciplinary team including physicians, utilization review and nursing staff members
Demonstrates active communication with team members
Effectively communicates to UR on treatment and LOS issues
Completes appropriate paperwork for clients in a timely, accurate and complete manner
Demonstrates appropriate crisis intervention and de-escalation skills
Acts as a member of team with crisis situation occurs, assisting others to ensure patient safety
Completes accurate assessments of patients utilizing clinical skills
Assists care coordination department as requested
Completes all documentation thoroughly, timely, and in accordance with hospital standards
Displays a thorough knowledge of confidentiality
Completes releases appropriately
Demonstrates knowledge of HIPAA regulations and abides by those standards
Demonstrates a working knowledge of all clinical regulations, including TJC, Medicaid, and state and federal laws
Displays active involvement in the discharge, transition, and after-care planning treatment processes Other duties as assigned
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - tailored benefit options for part-time and PRN employees, and more.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
What we're looking for
Master's degree in social work, counseling, psychology, social sciences or related behavioral health field required.
Experience: Prior experience with child and adolescent psychiatric patients.
License: Current unencumbered clinical license per state of practice guidelines.
Additional Requirements: CPR and De-escalation within 30 days of employment. May be required to work flexible hours.
Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Fomeika Ingram by emailing at **********************************.
EEOC Statement
"Tampa General Behavioral Health Hospital is an Equal Opportunity Employer. Tampa General Behavioral Health Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
IS Epic Cache Database Administrator - IS Epic Engineering
Lakeland Regional Health-Florida job in Lakeland, FL
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $83,803.20 Mid $104,759.20
Position Summary
The IS Epic Cache Database Administrator will be responsible for implementing and supporting Epic Database Solutions that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health's IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH's Epic implementation(s), infrastructure and ancillary technologies. This is a technical position providing analysis, configuration, maintenance, modification and monitoring of all Epic Caché and SQL databases. The ideal individual understands and supports best practices and requirements for data storage, database architecture, tuning, maintenance and reporting, ensuring hardware and software compatibility and optimization. This individual assists in and supports personnel in determining databases are available, backed up regularly, and can be restored. Participates in, and evaluates installations (server and database binaries), tests, and implementations of system hardware, clustering technologies, software, manufacturer's maintenance releases and utilities. Analyzes system performance to ensure it is meeting availability and performance objectives. Evaluates and recommends team personnel in resolution of hardware and operating system, and application software problems. Develops and maintains documentation on design specifications and system/software development life cycle for development projects.
Position Responsibilities
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Standard Work: IS Epic Cache Database Administrator
Implements, manages and maintains the Epic SQL Database infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse. Installs database software (e.g. Oracle, SQL Server or InterSystems Caché)
Manage and maintain Epic databases for Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
Performs technical analysis, configuration, maintenance, modification and monitoring of databases on a variety of platforms including SQL, Cache, Windows Server OS and Linux
Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
Identify, repair, and resolve any Epic Database system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
Work closely with other departments, teams and engineers to build and troubleshoot system problems and software implementations
Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
Knowledge of database administration including analysis, architecture, configuration, maintenance, modification, monitoring, performance tuning and reporting. Primary support for Caché, MS SQL Server and Oracle databases
Knowledge of data modeling, repository and warehousing concepts and best practices. Advanced knowledge of database development and reporting tools (i.e. Oracle Designer, Oracle Developer, PL/SQL, Crystal Enterprise/Crystal Reports, etc.)
Knowledge of supported software development tools and programming languages (i.e. Visual Studio .NET, C# and/or VB.NET, ASP.NET, Web Services; Java and C++; PC and UNIX system administration)
Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. Microsoft SQL server administration to include high availability clustering
Technically proficient, and aware of self-limitations with experience in one or more Epic technologies
Nonessential:
Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto Database Administration and Configuration
Problem resolution, including ownership and communication through resolution
Experience in a larger, highly available healthcare environment (500+ servers and multiple sites). Health Level 7 (HL7), ANSI and other healthcare system standards with knowledge of Health Care regulatory environment
Understanding of computer and healthcare related concepts and vernacular with proficiency in oral and written communication
Proven competence in troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems
Qualifications & Experience
Essential:
Associate Degree
Nonessential:
Bachelor Degree
Essential:
Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
- Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications and database administration
- Engineering and administrative experience on Windows Servers 2012 and up, MS SQL, Cache, Oracle and related technologies
- Experience in administering a highly available and secure database environment
- Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and database applications
- Experience managing and maintaining an electronic health record (EHR) in a large hospital environment with the ability to document systems and write procedures for EHR system staff
Experience Preferred:
- Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
- Knowledge of enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization
- Ability to work efficiently under pressure and make independent decisions. Ability to work independently under limited supervision and take initiative
- Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership through resolution
Certifications Essential:
- Microsoft Certified DBA, Cache Certified DBA
Certifications Preferred:
- Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Physical Therapy Assistant - Outpatient Rehab - Grasslands
Lakeland Regional Health-Florida job in Lakeland, FL
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: Monday - Friday
Location: 3030 Harden Blvd Lakeland, FL
Pay Rate: Min $27.01 Mid $33.77
Position Summary
Responsible to the Physical Therapy WTL and/or Department Leader. Works under the direct supervision of the Physical Therapist in a self-directed work team committed to a common purpose and goal. Works within the scope of Physical Therapy. He/she is responsible to practice within their scope of licensure in accordance with approved policies, procedures and protocols. The Physical Therapist Assistant contributes to positive outcomes and meets the cultural expectations of the organization by exhibiting professional behavior. He/she shares responsibility for all aspects of therapy and team functions.
Position Responsibilities
Standard Work Duties: Physical Therapy Assistant
Role models through professional development, continuous learning, and improvement of competence in the practice of Physical Therapy
Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives.
Provides direct patient care, under the supervision of an Physical Therapist, in collaboration with patients, families, physicians, and co-workers resulting in positive patient outcomes and effective resource utilization.
Ensures that all patient documentation is complete, accurate, finished in a timely manner, and reflects both patient response to treatment and changes in plan of care based on patient progress.
Initiates and coordinates patient teaching, equipment needs, and discharge planning according to identified needs; assesses patient/family comprehension of teaching and equipment and including them in the plan of care..
Communicates effectively with physicians and other team members, reports significant findings in a timely and appropriate manner, and seeks input to plan of care.
Facilitates multidisciplinary collaboration of care by initiating appropriate consults when indicated.
Provides exceptional healthcare while maintaining good stewardship by effectively utilizing departmental resources, demonstrating flexibility to meet patient workload, and maintaining a high level of productivity and efficiency to ensure consistent patient care and positive outcomes.
Utilizes measures to promote and maintain patient, visitor, and staff safety, including the appropriate use of infection control principles and personal protection equipment.
Competencies & Skills
Essential:
Working knowledge of basic computer skills.
Demonstration of effective problem solving, decision-making, interpersonal, and team work skills.
Use of effective verbal and written communication skills.
Demonstration of time management and organizational skills.
Successful completion of mandatory requirements, including department proficiencies/competencies.
Qualifications & Experience
Essential:
Associate Degree
Essential:
Accredited Physical Therapy Assistant program.
Essential:
Basic Cardiac Life Support
Other information:
Licenses Essential: Current license as a Physical Therapist Assistant in the state of Florida.
Certifications Essential: Per department or hospital requirements and relevant policies.
Experience Preferred: One year acute care experience.
Manager - Food Production Services
Lakeland Regional Health-Florida job in Lakeland, FL
Details
This position is responsible for providing leadership to the Nutrition and Food Service Department and for management of its human, material and financial resources. This leader is expected to:
Role model the organization values of care, quality, stewardship, accountability, integrity and courtesy.
Formulate a plan for the operation of his/her Department that is in alignment with Lakeland Regional Health's vision (Creating the Best Health Care Experience), core purpose/mission (Improving Lives by Delivering Exceptional Health Care), and which supports and is fully integrated with organizational strategic plan and operational goals and objectives.
Work collaboratively with other leaders within the center and throughout the Hospital to achieve Department, center and Hospital-wide quality, satisfaction, and financial goals.
What's Required:
Essential: High School or Equivalent
Nonessential: Bachelor's Degree
Essential Certifications: HACCP and ServSafe
Essential Experience: 10+ years of progressive food service production management experience in a healthcare facility managing over 30 subordinates. Responsibility for quantity food purchasing and contract management.
Education will be considered in lieu of experience
.
Position Responsibilities
Manager Capabilities
Demonstrates accountability for overall departmental operations and/or organization-wide functional responsibilities within the system to support achievement of organizational priorities.
Coaches team leaders, direct reports and team members to create a productive work environment.
Creates a high performing team by building strong relationships, mobilizing others to action and effectively leveraging the talent of their team.
Manages and supports conflict/issues resolution implementing appropriate corrective actions, improvement plans and regular performance evaluations.
Demonstrates capacity to manage change resistance and break down barriers to effective improvement and transformation.
Serves as a mentor for a healthy and safe culture to advance system, department and service experience.
Standard Work
Coaching/Development: Leads by example. Creates a shared vision and integrates LRH's core purpose/mission and values into daily activities.
Interviews, hires, disciplines, trains, evaluates the performance of the food production staff, and the Supervisory/Sous Chefs staff and provides management direction to them for personnel actions.
Exhibits care by thoughtfully serving the needs of others. Maintains a high level of performance and well-being despite work pressures, interpersonal challenges, ambiguity, or adversity.
Focuses on cost control, utilization management, and cost reduction. Shares accountability for achieving or exceeding LRH's budgeted Net Operating Income. Ensures effective and efficient use of supplies, equipment, physical space, and time. Oversees continuous monitoring of equipment to ensure patient/employee safety.
Creates an environment of mutual trust and respect. Demonstrates the ability to effectively resolve interpersonal differences and manage conflict with others.
Consistently demonstrates courtesy and consideration for the opinions, feelings and values of others. Serves as a business driver. Demonstrates the ability to honestly assert ideas and opinions in the face of opposition.
Cytologist - Lab Histology/Cytology
Lakeland Regional Health-Florida job in Lakeland, FL
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: Flexible Hours and/or Flexible Schedule
Location: 1324 Lakeland Hills Blvd Lakeland, FL
Pay Rate: $87,984.00-$109,990.40
Position Summary
Responsible for working within the scope of practice in the field of Cytology to ensure specimen integrity and adequacy, reliable testing to detect cancer and other pathologic conditions and accurate reporting of microscopic findings. Assists radiologists, physicians and other health care providers in collection of diagnostically adequate needle biopsy samples and maintains compliance with all accrediting agencies, regulatory standards, hospital and laboratory policies and procedures.
Position Responsibilities
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work Duties: Cytologist
Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives.
Performs technical bench work, including, but not limited to, specimen receiving, accessioning, and processing.
Microscopically examines specimens to detect cancer and other pathological conditions, reports findings for finalization by the Pathologist and performs related troubleshooting tasks.
Assists EUS, ERCP, EBUS, Navigation Bronchoscopy, Bronchoscopy with Fluoro, FNA, and Core Biopsy procedures performed in GI, Cat Scan, US, IR, bedside, and OR areas.
Prepares specimens for adequacy or rapid on-site cytologic exam (ROSE) and recommends ancillary testing techniques when indicated.
Performs proficiency testing and educational assessments in compliance with laws, regulations, agencies and accrediting bodies.
Assists in writing/updating Cytology policies, procedures, and forms, maintains the Cytology Procedure Manual to assure compliance with regulatory and accreditation agencies and monitors Laboratory Information System performance related to Cytology accessioning, processing, reporting and billing.
Follows established safety, biohazard procedures and standard precautions at all times. Follows laboratory protocols in disposing of biohazardous waste.
Supports professional development by assisting with training and/or competency assessment for coworkers, new employees and students.
Performs other related duties as assigned.
Competencies & Skills
Essential:
Professional level of clinical, interpretive and analytical skills
Extensive knowledge and microscopic recognition of non gyn/needle biopsy malignancy and benign disease process patterns with exceptional communications skills and knowledge of ancillary testing requirements to ensure efficient and effective patient outcomes.
Experience assisting FNA and Core Biopsy with touch prep procedures.
Nonessential:
Experience assisting EUS, ERCP, EBUS, Navigation Bronchoscopy, Bronchoscopy with Fluoro, FNA, and Core Biopsy procedures
Qualifications & Experience
Essential:
Bachelor Degree
Essential:
As defined by the American Society for Clinical Pathology (ASCP) - Baccalaureate degree in science or higher from a regionally accredited college/university AND successful completion of a minimum 12-month CAAHEP accredited Cytotechnologist program.
Other information:
Licenses Essential:
Florida Department of Health license as a Technologist in the specialty of Cytology. Maintains an active status for licensure under the rules of the Board of Clinical Personnel for the disciplines of practice that are performed.
Licenses Preferred: Florida Department of Health license as Clinical Laboratory Supervisor in the specialty of Cytology.
Certifications: National Certification in Cytology by the American Society for Clinical Pathology (ASCP). Maintains an active status for certification under the rules of the ASCP Board of Certification for cytology practice.
Experience Essential:
One to three years of experience with predominantly Non Gyn and FNA workload and performance of adequacy assessments.
Experience Preferred:
Three to five years of experience with predominantly non Gyn and FNA workload and performance of adequacy assessments
Business Intelligence Developer I - Business Intelligence
Lakeland Regional Health-Florida job in Lakeland, FL
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Work Hours per Biweekly Pay Period: 80.00
Shift:
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $77,521.60 Mid $96,907.20
Position Summary
Join our dynamic Analytics team supporting high level strategic priorities directly connected to Executive Leadership's top priorities. The Business Intelligence Developer role is responsible for understanding and gathering business requirements, solution design, implementation and testing. Utilizing data visualization best practices is a must to ensure that the message is communicated in the most effective way possible.
Position Responsibilities
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Standard Work: Business Intelligence Developer
Using Tableau to help your stakeholders improve their performance, and understand the who, what, where, when and why behind their outcomes.
Understanding your business stakeholders' objectives, the metrics that are the most important to them, and how they measure their performance.
Turning business requirements into technical requirements.
Finding and understanding the correct data sources for a given analysis.
Learning from, and sharing knowledge and skills with your teammates to grow impact to the organization.
QA Audits and troubleshooting issues
Competencies & Skills
Essential:
Experience with EPIC EHR
Critical thinking, collaboration, flexibility, project/task ownership, system improvement (computerized or manual), project management, consultation and conflict management, organization and time management and attention to detail
Knowledge and skills in business intelligence methodologies and tools (Tableau, Business Objects, OBIEE, Qlikview, ect..)
Nonessential:
Experience with Tableau or equivalency to create impactful reports, visualizations, and interactive dashboards
T-SQL or equivalency to query data from data warehouse
Qualifications & Experience
Essential:
Bachelor Degree
Essential:
Business Administration, Computer Science, Information Systems, or related field
Other information:
Experience Preferred:
Experience with Tableau or equivalency to create impactful reports, visualizations, and interactive dashboards
Healthcare Risk Manager
Lakeland Regional Health-Florida job in Lakeland, FL
Details
This is Full-Time Benefit Eligible position working 80 hours per biweekly pay period.
Shift: Monday - Friday
Annual Salary: Min $73,840.00 Mid $92,310.40
Position Summary
Investigates and resolves incidents and grievances; secures evidence; creates and documents investigative files; resolves disputes/claims with patient and/or family members; resolves facility risk related issues; facilitates corrective action plans; trends and analyzes risk reports; assists with managing risk management incident reporting software, including the safekeeping of Patient Safety Work Product via the Patient Safety Organization. Initiates reports to insurance carrier and regulatory agencies; assesses damages and injury for claims, answers interrogatories and request to produce for claims, prepares staff for depositions and trials, and manages and coordinates claims with defense counsel. Identifies opportunities for the improvement of quality, safety and cost, as well as patient, customer, and employee satisfaction.
Position Responsibilities
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work Duties: Healthcare Risk Manager
Investigates and resolves incidents and grievances (including sexual misconduct allegations, and reports to appropriate regulatory agencies, when required); creates and documents investigative files; resolves disputes/claims with patient and/or family members; resolves facility risk related issues.
Monitors and manages legal claims with defense counsel, sets reserves, interviews person(s) involved in claims, assists with depositions and trials, answers interrogatories.
Assists with developing educational programs and learning modules for orientation and ongoing education, as well as upon request by various departments regarding risk topics.
Takes call evenings, nights, and holidays in rotation with other risk managers.
Assists with developing and/or reviewing policies and Standard Work.
Takes call evenings, nights, and holidays in rotation with other risk managers.
Assists with developing and/or reviewing policies and Standard Work.
Assists with managing Patient Safety Work Product via Patient Safety Organization
Conducts Serious Incident meetings and Root Cause Analyses; provides clinical and/or risk expertise to requested committees and process reviews, as needed.
Assists with managing risk management incident reporting software, including the safekeeping of Patient Safety Work Product via the Patient Safety Organization.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Guide Projects Using Acceptable Standards And ITIL Framework
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Competencies & Skills
Essential:
Excellent verbal and written communications, analytical ability, and computer literacy.
Excellent presentation skills and organizational skills.
Claims handling skills which include dealing with difficult people, and assessing damage.
Excellent investigative skills.
Maturity, ethics, and strong negotiating skill
Conflict resolution skills
Qualifications & Experience
Essential: Bachelor Degree Nonessential: Master Degree
Experience Essential:
- Meets “Qualified Healthcare Risk Manager” competencies in accordance with Fla. Stat. 395.0197(2).
- Staff RN experience (in lieu of Staff RN experience, a candidate with at least 5 years' experience within a Healthcare Risk Management Department coupled with CPHRM certification will be considered).
Licenses Essential: Registered Nurse (in lieu of Registered Nurse license, a candidate with at least 5 years' experience within a Healthcare Risk Management Department coupled with CPHRM certification will be considered)
Experience Preferred: Previous management
Certifications Preferred: Certified Professional in Healthcare Risk Manager (CPHRM)
Patient Scheduling Rep Mgr
Tampa, FL job
The Patient Access Manager is responsible for overseeing the operations of the scheduling and registration teams to ensure seamless patient access to care. This role includes managing daily workflows, staff performance, and resources to achieve department goals and delivering exceptional patient service. The Manager will have expertise in Electronic Medical Record (EMR) systems and play a key role in designing and optimizing telecommunications systems, call flows, and scheduling strategies. The position also involves ongoing performance monitoring, workflow evaluation, and resource planning to support the operational efficiency of the department.
Qualifications / Education / Experience
· Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
· Minimum of 5 years of experience in patient access, scheduling, or call center operations, including 2+ years in a leadership role.
· Strong knowledge of EMR systems (e.g., Epic, Cerner, Meditech).
· Demonstrated experience in performance analytics, workflow improvement, and resource management.
· Experience with call center technology, telephony platforms, and call flow design.
· Excellent leadership, communication, and organizational skills.
Auto-ApplyRehabilitative Services Coordinator
Remote or Crystal River, FL job
Rehabilitative Services Coordinator - (250003OE) Description The Rehabilitative Services Coordinator is responsible for the daily coordination of an assigned program or area, including oversight of rehabilitation personnel. In addition, to these responsibilities, the individual also performs the core functions of a therapist (PT, OT, or SLP).
This role collaborates with leadership to identify opportunities for improvement, resolve issues, and enhance departmental processes.
All duties are performed in alignment with the mission, vision, and values of Tampa General Hospital.
Qualifications EducationBachelor's Degree in Physical Therapy, Occupational Therapy or Speech Language PathologyLicense/Registration - Issued by Florida or Compact State Physical Therapist, Occupational Therapist or Speech-Language PathologistCertificationBasic Life Support (BLS) from American Red Cross or American Heart AssociationWork Experience Two (2) years of progressive experience in Physical Therapy, Occupational Therapy, Speech Language pathology, or a related clinical field Primary Location: Crystal RiverWork Locations: TGH Crystal River 6201 N Suncoast Boulevard Crystal River 34428Eligible for Remote Work: On SiteJob: Rehabilitative ServicesOrganization: Tampa General Hospital-CitrusSchedule: Full-time Shift: Day JobJob Type: On SiteMinimum Salary: 39.
97Job Posting: Dec 2, 2025, 4:33:34 PM
Auto-ApplyDietitian I - Housewide Dietitians
Lakeland Regional Health-Florida job in Lakeland, FL
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F 8:30 am to 5:00 pm with Rotating Weekends/Holidays
Location: 1324 Lakeland Hills Blvd Lakeland, FL
Position Summary
Works across the institution to provide quality nutritional support services. Consistently contributes to a multidisciplinary, collaborative effort to ensure positive patient outcomes. The Clinical Dietitian works with the food service management and staff to coordinate delivery of the prescribed diet and meet the nutritional needs of the patient. Responsible to practice within their scope of licensure in accordance with approved policies, procedures and protocols. Must effectively interact with patients, families, physicians and other health team members while maintaining standards of professional nutritional care. Performs other related duties as assigned.
Position Responsibilities
Standard Work Duties: Dietitian I
Evaluate patients nutrition status upon consult and or deemed clinically appropriate per referral from members of the multi-disciplinary team, Clinical Informatics and or as directed per Clinical Nutrition Manager, utilizing the Nutrition Care Process, to include Nutrition Focused Physical Exam.
Documents Malnutrition diagnosis based on ASPEN guidelines.
Implements and monitors nutrition care based on: Nutritional Care: Screening, Assessment, and Plan for the Provision of - CL.0190.
Initiates / provides Medical Nutrition Therapy based upon Licensed Dietitian Ordering Privileges.
Collaborates with and communicates effectively with physicians and members of the multi-disciplinary team to integrate information which refines and contributes to the overall medical care of the patient, with specific emphasis on nutritional care, through routine rounds.
Timely and Accurately completes weekly productivity report.
Educates Medical Residents, Nursing and Nutrition Staff.
Participates in Food Service Quality Initiatives (Test Trays, Meal Rounds, GEMBA Meetings, reports concern to FSD and or CNM, maintains open communication with Clinical Nutrition Manager.
Guide Projects Using Acceptable Standards And ITIL Framework Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Competencies & Skills
Essential:
Working knowledge of Medical Nutrition Therapy - Required.
Working knowledge of Microsoft Word, Excel, Outlook, PowerPoint - Preferred.
Public speaking - Preferred
Qualifications & Experience
Essential:
Bachelor Degree
Nonessential:
Master Degree
Essential:
Bachelor's Degree in Nutrition, Dietetics or equivalent prior to January 1, 2024.
Nonessential:
Masters of Science in Dietetics and Nutrition or related field
Other information:
Experience Essential: One year experience in acute care facility
Experience Preferred: Minimum of two years clinical experience.
Certification Essential: Per department or hospital requirements and relevant policies.
Licenses Essential: Licensed by the state of Florida as a Registered Dietitian or Registered Dietitian Eligible (maximum of one year from date of eligibility).
Biomed Equip Tech 2 - Clinical Engineering
Tampa, FL job
Maintains clinical equipment through the effective use of the Medical Equipment Management Plan. Performs a variety of tasks associated with the installation, maintenance, calibration and repair of a limited scope of biomedical equipment. Performs duties and established and recognized standards as adopted by the Association for Advancement of Medical Instrumentation. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.
Completion of a 2-year Associate degree, military training, or academic work aligned with AAMI's Core Competencies for the Biomedical Equipment Technician
Basic knowledge of mathematics, anatomy, physiology, biology, physics, chemistry, medical terminology, English, computer and networking peripherals, and professional skills.
This position requires a comprehensive knowledge level and experience in most or all facets of the job.
This level typically requires 2-4 years of related experience and demonstration of the specific skills/experience listed below.
Auto-ApplyPatient Accounts Specialist Sr
Tampa, FL job
Under the direction of the Director, Patient Accounts, performs functions involved in the billing and collection of hospital receivables, customer service duties, the processing and reconciliation of various charge-entry, edit and error reports. Has a diverse knowledge of Patient Accounts follow up techniques and is familiar with a wide variety of payers, such as Managed Care, Self Pay, and Auto. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives practices and procedures of the department. Performs other tasks that may be assigned by the Manager. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Healthcare.
WORKING CONDITIONS
Normal Office Setting
This position has been evaluated as a Level 3 in accordance with the Occupational Safety and Health Administration (OSHA) definition of occupational exposure to blood borne pathogens.
Level III Positions in this category require the performance of tasks which do not involve exposure to blood and potentially infectious body fluids.
High school graduate or GED
Minimum of three (3) years of Hospital, Physician or Insurance Payer experience in billing and collecting Medicare/Medicaid
working knowledge of Federal, State and County guidelines as it relates to billing, and knowledge of electronic billing systems.
Auto-ApplySenior Project Manager - Design & Construction
Lakeland Regional Health-Florida job in Lakeland, FL
LRH is looking for a talented Senior Project Manager to lead our projects!
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. For more than 100 years as a not-for-profit hospital, we reach beyond our hospital walls to promote wellness, education, and discovery. Lakeland Regional Health is the second largest private employer in Polk County, offering competitive pay, comprehensive benefits, and 5% retirement matching.
Job Summary
The Senior Project Manager will be responsible for leading the Project Team in the coordination and delivery of multiple complex projects, including ground up, expansion and renovation projects from conceptual planning throughout the project lifecycle. The individual must have a strong understanding of all aspects of program and project management and a strong track record as a project manager.
Behavioral Standards
1. Lives Our Promises:
• To treasure all people all uniquely created
• To nurture, educate and guide with integrity
• To inspire each and every one of us to do our very best
2. Develops and promotes Caring Relationships:
• Caring for self
• Caring for each other
• Caring for patients and families
• Caring for communities
3. Exhibits professional conduct and appearance in adherence with all applicable policies.
4. Performs all duties with respect and integrity.
Responsibilities
1. People at the Heart of All We Do
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Fosters an inclusive and engaged environment through teamwork and collaboration.
2. Safety and Performance Improvement
• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.
3. Stewardship
• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.
4. Standard Work
• Manage multiple complex projects including ground up, expansion and renovation projects from conceptual planning throughout the project lifecycle.
• Manage property acquisition due diligence efforts and entitlements.
• Prepare budgets and schedules at key project phases such as Conceptual, SD, DD, and CD milestones.
• Manage the A/E qualification and selection process. Prepare the contract and exhibits and facilitate the contract negotiation process with the selected A/E.
• Prepare RFP packages to evaluate, recommend, and manage external consultants for various scopes including, but not the limited to, the following: Geotech, Building Envelope CX, MEP Cx, Traffic, MEq, Shielding, T&B, Materials Testing, and Special Inspections.
• Assist in obtaining required regulatory approvals including, but not the limited to, the following: Zoning, Annexation, Site Plan Approval, Wetlands, Permitting, FDOT, Public Transportation, USPS, AHCA.
• Continually review/evaluate the design development process for adherence to LRH Design Standards, IT Standards, Facilities' Best Practices, Vendor Drawing Coordination and Code Compliance.
• Prepare RFP packages and manage the bid selection process for the selection of the CM.
• Hold scope and pricing review meetings with CMs. Prepare the contract and exhibits and facilitate the contract negotiation process with the selected CM.
• Provide construction administration and QA/QC efforts throughout the construction phase including, but not the limited to, the review of the following: Submittals and RFIs, CM Monthly Schedule Updates, Monthly Pay Applications, Buyout Savings, Contingency Usage, and Change Orders.
• Assist in establishing required utility accounts including, but not the limited to, the following: electric, water and sewer, medical gas, and fuel.
• Prepare, distribute, and oversee PCRA, ICRA, and ILSM processes, when applicable.
• Effectively communicate to and work in close liaison with Real Estate, Facilities, IT and Key Clinical and Support Stakeholders.
• Assist LRH leadership with operational planning meetings for established go-live.
• Maintain project reporting requirements including, but not the limited to, the following: weekly updates to project tracking logs and monthly dashboard reports for distribution to project stakeholders and leadership.
• Maintain accurate financial reporting including, but not the limited to, the following items: tracking of Commitments, Current Expenditures, Projected Expenditures, Direct Purchase Orders, and Monthly Cash Flow Projections.
• Manage the acquisition of all FF&E items including art, signage, furniture, and medical equipment.
• Represent LRH at all AHCA OPC & AHCA Life Safety inspections.
• Manage external consultants for project turn-over processes such as the following: floor burnishing, terminal clean, sharps, supply stocking, etc.
• Facilitate the project closeout process and review compliance with the following: As-Built drawings, A/E record drawings, O&M manuals, Warranties, Trainings, Punch List Completion, Attic Stock Turnover.
• Promotes Lakeland Regional through thought leadership, speaking engagements, and/or business development efforts.
5. Leadership
Competencies
1. Knowledge and Skills
•Self-motivated with a strong ability to multitask, work independently, and manage all aspects of projects effectively and efficiently
• Detail-oriented with strong planning, organization, critical thinking, problem solving, and decision-making skills.
• Strong leadership with coaching and staff development skills.
• High degree of tactfulness, maturity, and business ethics.
• Exemplary written and interpersonal/verbal communication skills.
• Creates a high performing team by building strong relationships, mobilizing others to action and effectively leveraging the talent of their team.
• Proficient in preparing and delivering presentations to executive leadership and project stakeholders.
• Strong understanding of financial and accounting principles and procedures.
• Proficient in reading and interpreting construction documents and contracts.
• Proficient use of computerized and mobile project management systems / software including Procore, Bluebeam, and Microsoft Project.
• Knowledge of codes and standards including the FBC, FGI, NFPA, and LS.
2. Education
Essential:
Degree Level: Bachelor
Preferred:
Degree Level: Bachelor
Degree Type: Architecture, Construction Management, Engineering
3. Experience
Essential
:
· Five years of healthcare project management experience including project budgets in the range of $5-50M
· Experience with plans review and inspections with the Agency for Health Care Administration (AHCA) or similar authority having jurisdiction
Preferred
:
· Eight to ten years of healthcare project management experience including project budgets in the range of $25-100M+
· Experience with plans review and inspections with Team F of the Agency for Health Care Administration (AHCA)
Certified Air Ground Communications Spec. - Aeromed - Nights
Tampa, FL job
The Certified Air and Ground Transport Communications Specialist works closely with internal TGH teams, pre-hospital Fire and EMS services, law enforcement personnel and physicians across Florida to facilitate safe, efficient and prompt acute care transportation by air and/or ground ambulance. Plays a crucial role in ensuring safe and successful patient outcomes. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.
High School Diploma or GED
Active Florida Emergency Medical Tech (EMT) or Certified Nursing Assistant (CNA) license
Certified Flight communicator (CFC) by International Association of Medical Transport communications Specialists (IAMTCA) at time of hire or within three (3) months of hire
Certified Patient Care Technician/Assistant (CPCT/A) by National Healthcare association (NHA), or other issuing body (unless candidate holds and active Florida EMT or CNA license)
Basic Life Support (BLS) from the American Heart Association or American Red Cross
Previous experience of flight operations, dispatch or healthcare related experience
Proficiency in departmental systems and equipment, including radios, flight computer-aided dispatch software, mapping tools and aviation vendor Operational Control Center platforms. Working knowledge of medical terminology to support effective communication in healthcare environments.
Strong collaboration and communication skills with internal teams, hospitals and public safety agencies, ensuring timely and professional interactions.
Advanced customer service skills with the ability to convey information clearly and effectively in both verbal and written formats.
Skilled in operating multiple communication channels, including radio, phone and satellite devices.
Accurate and efficient multimodal data entry skills.
Demonstrated ability to multitask and make sound decisions in high-pressure, fast-paced environments.
Ability to remain calm under stress while providing prompt, precise direction.
Auto-ApplyIS Senior Epic Server Engineer - IS Epic Engineering
Lakeland Regional Health-Florida job in Lakeland, FL
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $106,953.60 Mid $133,692.00
Position Summary
The IS Senior Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health's IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH's Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for architecture and implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional's patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.
Position Responsibilities
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work: IS Senior Epic Server Engineer
Designs, implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
Subject matter expert on one or more of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace with working knowledge of others
Expert Knowledge of PowerShell, PowerCLi, PowerShell DSC
Subject matter expert in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
Incident resolution, including ownership through resolution / break fix and ticket queue management
Technically proficient, and certified by Epic in one or more of: Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Nonessential:
Certification multiple Epic disciplines, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Problem resolution, including ownership and communication through resolution
Experience in a larger, highly available environment (500+ servers and multiple sites)
VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
ITIL / ITSM process and procedure. Strong troubleshooting and critical thinking skills
Qualifications & Experience
Essential:
Bachelor Degree
Nonessential:
Master Degree
Essential:
Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
-Minimum six years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications
-Server infrastructure and Server systems design, capacity planning, operations methodology, error detection and resolution techniques
-Expert level knowledge in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications
-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment
Experience Preferred:
-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
-Enterprise system monitoring, log management and event analysis with an emphasis on event analysis, performance tuning and application optimization
-Expert level knowledge in server operating system, web servers and application hardening, developing and administering application security standards to include Client OS and Server OS
-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Certifications Essential:
-Microsoft MCSE, VMware VCP or Citrix CCEA
Certifications Preferred:
-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
New Patient Advisor (Full-time)
The Villages, FL job
The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown.
Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!
Hiring Event
Please bring your resume and join us:
Friday, October 17
th
from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) - RSVP's are encouraged through Eventbrite at **********************
Starting at $15.00 per hour & commission bonus eligible!
Responsibilities:
The Villages Health is a patient-centered primary care driven, community-based healthcare model. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America's Healthiest Hometown.
To help support The Villages Health growth strategies, a New Patient Advisor is the first point of contact for prospective patients seeking to become a new patient of either our Primary Care and/or Specialty Care. How we answer the phone, make a quick connection with prospective patients, and advise about services we provide as part of our care model, is all a reflection of our core values and care model.
Being a part of the Sales & Marketing Team, the New Patient Advisor role is responsible for managing inbound calls directed through various marketing campaigns, making outbound calls to new prospective patients, and managing follow-up calls on leads. This role is responsible for the new patient registration process, including insurance verification and scheduling of new patient tours and/or book new patient appointment for both our primary and specialty care providers.
Be a champion for The Villages Health brand, care model, care centers, services, clinicians, and new patient experience.
Represent our core values of service, quality, stewardship, innovation, passion and teamwork to new patients and co-workers.
Provide superior service, support, and care to prospective patients with a friendly, engaged, and positive attitude.
Responsible for supporting the growth of our Primary Care, Medicare Advantage patient panel through scheduling New Patient Tours for prospective patients with our New Patient Specialists; as well as supporting our Specialty Care growth through scheduling New Patient appointments.
Perform a needs analysis by listening to prospective patient's health needs and asking probing questions to best advise how we can assist them.
Responsible for the new patient registration process through the utilization of the most up-to-date resource tools and new patient workflows to ensure accurate patient registration.
Collaborate with Primary Care and Specialty Care Teams in advising how best to meet prospective patient's needs to be seen.
Seek sufficient information to track prospective patient information in the CRM and update the CRM and EMR systems for all patient interactions.
Report accurate outcome of calls through wrap up codes in order to determine the success of our various marketing campaigns and business decisions of future campaigns.
Meet performance and service level goals (abandoned rate, wrap-up codes, productivity, and call quality)
Adhere to compliance and HIPPA regulations.
Adhere to The Villages Health policies.
Responsible for use of multiple software programs (CRM, Athena, Radix, Counsel Ear, etc.).
Other duties as assigned.
Education/Experience Requirements:
High school diploma
Associates degree preferred
1+ years Customer/Patient Service Experience, healthcare industry a plus
Experience in a medical office, sales and/or a call center
Experience using call center, EMR and CRM software
Passion for providing superior patient service and in growing our patient panel
Knowledge of health care field and medical terminology.
Knowledge or experience in dealing with insurances.
Knowledge of legal and ethical considerations related to patient information.
Knowledge of customer/patient service principles, applications, and conflict resolution.
Skill in diffusing tense situations through diplomatic problem-solving.
Skill in using computer, phone, EMR and CRM programs.
Ability to communicate effectively with patients and staff via phone, in person and through email.
Ability to apply investigative and research skills in understanding patient situations to best assist them.
Ability to quickly communicate our care model and overcome objections prospective patients may have.
Ability to establish relationships with a wide variety of people over the phone and in person.
Ability to multi-task and work in a fast-paced environment.
Ability to meet and/or exceed customer/patient service expectations
Salary is commensurate with experience
Questions? Contact us at [email protected]
Auto-ApplyClinical Liaison (CL)- Full Time, Inpatient
Tampa, FL job
Facility Name: TGH Rehabilitation Hospital
Schedule: Full Time
Your experience matters
TGH Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinical Liaison joining our team, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Clinical Liaison who excels in this role:
Educate the community on acute rehabilitation to develop a census through face-to-face contacts.
Develop business based on the strategic goals of the rehabilitation program.
Face-to-face connections within the territory to build relationships with referral sources to increase census.
Identifies barriers to the admission process and creates solutions with the assistance of the program director.
Requires onsite and in-territory work through face-to-face contact with patients, families, and referral sources.
Completes in-person in-services and presentations to educate on acute rehabilitation programs and services.
Other duties as assigned
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
At a minimum, should hold a 2-year degree. A graduate holding a four-year degree from a college program with a bachelor's degree in a health related, business or marketing area of concentration, nursing preferred.
Previous clinical liaison/marketing/sales experience preferred
Applicable and current license to practice in accordance with the state licensure act
Other professional licensure considered based on experience and training as outlined in the state licensure act
Valid driver's license and own reliable transportation required
A track record of successful experience in a health care setting, strong interpersonal skills, and experience working with physicians, nursing management, discharge planners, case managers, and social workers
Clinical experience is preferred
Approximate time of external liaisons to be in the market territory: 80%
Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Fomeika Ingram by emailing at ...@lifepointhealth.net.
EEOC Statement
"TGH Rehabilitation Hospital is an Equal Opportunity Employer. North Florida Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
Student Intern - USFTGP
Tampa, FL job
Under the direction of the department manager or designee participates in department projects as assigned:
Attends scheduled training and coaching sessions. This position is responsible for performing job duties in accordance with the mission, vision and values of University of South Florida Tampa General Physicians Group (USFTGP).
Demonstrates current knowledge required to complete a wide array of tasks as assigned
Participates in department and organizational performance improvement activities.
Completes assignments and delegated responsibilities within established time frames.
Promotes positive image of department and organization through professional conduct, appearance and communication.
Qualifications:
Bachelor's degree required.
MHA or MBA student enrolled in an accredited college or university required.
Healthcare Administration or Business Administration programs preferred.
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