Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career.
Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive!
**Position Type:** Full-Time
**Starting Wage:** $24.50 per hour
**Wage Increases:** Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00
**Work Location:** Dublin, OH
**Duties and Responsibilities:**
Must be able to perform duties with or without reasonable accommodation.
- Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution.
- Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required.
- Notifies their direct leader of recurring issues providing suggested process improvements.
- Escalates to the appropriate level of support and/or management when necessary.
- Suggests process improvements to their leader in areas that could positively impact the business and the level of support.
- Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
- Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
- Other duties as assigned.
**Job-specific Competencies:**
Knowledge/Skills/Abilities
- Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
- Gives attention to detail and follows instruction.
- Excellent verbal and written communication skills.
- Ability to prioritize and work under strict deadlines.
- Ability to work both independently and within a team environment.
- Ability to stay organized and multi-task efficiently.
- Ability to interpret and apply company policies and procedures.
- Knowledge of business system and processing requirements.
- Proficient with office productivity software.
- Develops and maintains positive relationships with internal and external parties.
- Prepares written materials to meet purpose and audience.
**Education and Experience:**
- High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required.
**Physical Requirements:**
- Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
- Regularly required to sit, reach, grasp, stand and move from one area to another.
- Constantly and repeatedly use keyboard/mouse.
- Occasionally required to push, pull, bend, lift and move up to 50 lbs.
- Occasionally required to handle small computer components to perform tasks.
- Regularly required to read and identify small status listings, markings and components.
**Travel:**
- Minimal travel required as needed for job related duties such as training, project work and administrative tasks.
ALDI offers **competitive wages and benefits,** to all employees including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
In addition, **full-time employees** are offered:
+ Medical, Prescription, Dental & Vision Insurance
+ Generous Vacation Time & 7 Paid Holidays
+ Up to 6 Weeks Paid Parental Leave at 100% of pay
+ Up to 2 Weeks Paid Caregiver Leave at 100% of pay
+ Short and Long-Term Disability Insurance
+ Life, Dependent Life and AD&D Insurance
+ Voluntary Term Life Insurance
_*Full-time employees average 30 or more hours per week within an annual lookback period_
_**Benefits offered to full-time and part-time employees may vary by state_
Click here to learn more about the benefits ALDI has to offer (*********************************
_ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
$24.5-25.3 hourly 35d ago
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Mainframe Security Administrator
Cayuse Holdings
Columbus, OH
**_JOB TITLE:_** Mainframe Security Administrator **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_SALARY:_** $117,270.40- $167,523.20 **_EMPLOYEE TYPE:_** Full-Time Salary Exempt **_TRAVEL_** No No **Employment in this role is conditional upon successful execution of the contract by the client.**
**The Work**
The Mainframe Security Administration will be responsible for maintaining the security, compliance, and operational efficiency of our client's mainframe systems. This role will ensure the smooth operation of critical mainframe applications and support infrastructure while adhering to regulatory standards and minimizing security risks.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.
**Responsibilities**
+ Serve as a subject-matter expert in Mainframe Security Administration to maintain data security and regulatory compliance.
+ Provide primary support as the subject matter expert for z/OS operating systems and system components; provide direct technical support as needed in the planning, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software.
+ Provide end user support for assigned Independent Software Vendor (ISV) products such as BlueZone.
+ Diagnose platform, software and related product issues and follow up with root cause analysis.
+ Assist with maintaining and providing technical support for Mainframe Production Control and Support Jobs and monthly Mainframe Job Scheduler.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ 8 Years of hands-on experience with TSS ( Top Secret Security).
+ 5 Years of hands-on experience with z/OS Administration.
+ 5 Years of experience with JES2 z/OS Unix System Services (OMVS).
+ 5 Years of Storage Management Subsystem (SMS).
+ 3 Years of experience with TLS configuration (certificates, SSL-RSA Keys, SFTP, FTPS).
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Must possess problem-solving skills.
+ Exceptional communication skills, both oral and written
+ Analyzing and interpreting raw data.
+ Requirements gathering and documentation.
+ Business process improvement and system design.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Preferred Qualifications:**
+ 2 years of experience with REXX.
+ 3 years of experience with performance monitoring to include initial analysis of performance issues.
+ 3 years of working knowledge with each of the following:
+ z/OS Operation
+ z/OS Networking - VTAM (Virtual Telecommunications
+ Access Method), TCP/IP (Transmission Control
+ Protocol/Internet Protocol)
+ z/OS-centric automated job scheduling and
+ management software (JOBTRAC)
+ Terminal Emulator Software (BLUEZONE)
+ VTAM Session Manager Software (VTAM/SWITCH)
+ SMP/E (System Modification Program/Extended)
+ RMF (Resource Measurement Facility)
+ SMF (System Management Facility)
+ WLM (Workload Management)
+ JCL (Job Control Language)
+ GRS (Global Resource Serialization)
+ VSAM (Virtual Storage Access Method)
+ TSO (Time Sharing Option)
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional remote office environment.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $117,270.40 - USD $167,523.20 /Yr.
Submit a Referral (*********************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103892_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$117.3k-167.5k yearly 8d ago
Systems Administrator
Versar, Inc. 4.4
Columbus, OH
Job Description
Who You Are:
Versar Global Solutions is seeking a full-time Systems Admin.
is contingent upon award.
What You'll Do:
The Systems Administrator manages the day-to-day operations by monitoring system performance, configuration, maintenance, and repair.
Ensures that records of system downtime and equipment inventory are properly maintained. Trains staff in how to use software and hardware.
Performs troubleshooting as required.
Establishes, maintains, and manages user accounts. Installs, modifies, and maintains systems and utility software.
Diagnoses and recommends fixes to problems or potential problems with the ESS, including all hardware, software, including all subcomponents of the system.
Ensures the stable operation of the computer software systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all software.
Analyzes and resolves software program and connectivity issues.
Installs, configures, and maintains hardware and software.
Assists in system design, development, and implementation.
What You'll Bring:
High School diploma or GED and four (4) year degree in Information Technology, Computer Science or related field.
Preferred minimum of seven years of overall professional experience in the systems administration field with five years of overall experience in Microsoft Windows client and server operating systems.
Preferred - Minimum five (5) years of experience with electronic security systems, specifically hands-on experience in installing, configuring, maintaining, and resolving issues with Intrusion Detection Systems, Access Control Systems and Closed Caption TV, specifically with Lenel OnGuard. Preferred Lenel OnGuard Certified Expert (LCE) certification.
Must have Secret clearance.
Must be proficient in English, both written and verbal, to ensure effective communication and collaboration.
Successful results of preemployment screenings, including federal background check, MVR, and drug screen.
Comply with company drug and alcohol policy.
Be authorized to work in the US or will be authorized by the successful candidate's start date.
Certifications:
Have certification that meets DoD 8570.01-M IAT-II Information Assurance Technical (IAT) and Computing Environment certifications.
DoD 8570.01 baseline certifications can be found at the following: ********************************************** 8570.01-M-baselinecertifications/
The DoD 8570.01-M and 8140-M, Information Assurance Workforce Improvement Programs requires training and certification for Information Assurance (IA) duties and Cybersecurity duties performed. All contract employees performing cyber-IA functions shall meet the requirements in accordance with DoD/DLA guidance.
Additionally, all contract employees shall be certified in operating systems on any system on which system administration duties are performed. Proof of certification shall be provided before privileged access is granted, at time of proposal/resume submission; this includes, but is not limited to, system administration access, network administration access, router/switch access.
Compensation
Expected Salary: $93,000 - $104,000 per year
Versar Global Solutions is providing the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
Location Requirements
The position will primarily work onsite in Columbus, OH.
Who We Are:
Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.
EEO Commitment
Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated.
#LI-WJ1
$93k-104k yearly 27d ago
IT Support Specialist
Immuta 3.9
Columbus, OH
Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at the speed modern business demands. We automate access by policy and by request-eliminating tickets, reducing risk, and enabling both humans and AI systems to work with data safely and instantly.
Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide and operates as a hybrid workplace globally.
* Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023.
* Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies.
* $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.
* A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland.
ABOUT OUR TEAM
The IT Team at Immuta empowers the organization to stay focused on our mission: seamlessly provisioning data access and making sure it's accessible only to the right people, for the right reasons, and in the right form. We support the tools and systems Immuta runs on, from endpoints and networks to SaaS applications, cloud platforms, and IAM. We're building a modern, service-oriented IT function that values great user experiences, thoughtful problem-solving, and continuous learning.
YOUR ROLE
As an IT Support Specialist, you'll deliver support to Immuta employees, helping them stay productive across MacOS, SaaS applications, and a growing set of workplace technologies. You'll be the trusted first line of support, resolving issues quickly when you can, triaging and escalating complex problems when you can't, and partnering closely with the rest of the IT Team to learn, document, and improve how we operate.
This is a hybrid role based in Columbus, Ohio. You'll work from our Columbus office 3 days per week. (exact in-office days determined with your manager based on team needs and coverage.)
HOW YOU'LL MAKE AN IMPACT
* Deliver standout user support: Provide responsive, friendly, high-quality help that keeps end users moving and builds trust in IT as a partner.
* Improve reliability through smart triage: Diagnose issues, gather context, and escalate efficiently, reducing downtime and accelerating resolution.
* Scale IT operations with better workflows: Execute and enhance onboarding, offboarding, and role-change processes to create a smooth employee experience.
* Strengthen our IT knowledge base: Document fixes and patterns as you learn, making solutions easier to repeat and issues easier to prevent.
* Level up our service management practice: Contribute to the ITSM environment by helping manage incidents, service requests, changes, and assets with consistency.
WHAT YOU'LL OWN
* Provide day-to-day support for end users across SaaS applications, MacOS, software, and hardware.
* Troubleshoot, triage, and escalate complex issues to Systems Administrators and Engineers, capturing details and partnering on resolution.
* Procure, ship, configure, and manage our fleet of Macs, iPads, Zoom Rooms, and other IT equipment.
* Execute onboarding, offboarding, and access changes, ensuring users have what they need when they need it.
* Maintain accurate documentation and contribute to the team's knowledge base and standard operating procedures.
* Participate in core IT service management workflows, supporting incidents, service requests, changes, and asset tracking.
WHAT WILL MAKE YOU STAND OUT
* Previous IT support experience preferred, OR relevant coursework, certifications, internships, or demonstrated passion for technology through personal projects, volunteering, or self-study.
* Proficiency supporting MacOS environments managed by Jamf or another endpoint management solution.
* Experience working with a variety of SaaS applications, such as Google Workspace, Okta, and Zoom.
* Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
* Ownership mindset with strong follow-through and comfort taking deliverables from start to finish.
* Customer service instincts and an outward, user-first approach.
* Positive attitude, eagerness to learn, and a collaborative style that thrives in a team environment.
$45,000 - $75,000 a year
To provide greater transparency to candidates, we share base pay ranges for all U.S.-based job postings. Our salary ranges are based on function, level, and geographic location, and are benchmarked for our company size and industry.
The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including but not limited to, geographic location, internal equity, experience level, skill set, and training. The range shown above reflects the good-faith hiring range for this role at the time of posting, consistent with applicable state and local pay-transparency laws. Pay ranges may be adjusted in the future to reflect market changes.
This role may also be eligible for additional compensation, such as commission, variable pay, or equity, and comprehensive benefits, including medical, dental, vision, a 401(k) plan, and other applicable company programs.
Benefits
At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:
* 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)
* Stock Options
* Paid parental leave (Both Maternity and Paternity)
* Unlimited Paid time off (U.S. based positions)
* Learning and Development Resources
Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$45k-75k yearly 12d ago
IT SUPPORT SPECIALIST - DLA
Nexthreat
Columbus, OH
Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship
NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s).
Enterprise Network Micro-Segmentation Software Application Solution Support
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us.
Job Description:
Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Certification Requirements:
•Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA
Additional Qualifications:
• IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access
NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
$35k-62k yearly est. Auto-Apply 60d+ ago
Help Desk Analyst 2/HDA2 (39574)
Idealforce
Columbus, OH
IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus.
Job Description
Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus.
-Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem;
-Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair;
-Installs and configures new computers and software, including peripheral hardware;
-Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals;
-Diagnoses, troubleshoots, and repairs software and hardware problems;
-Closes trouble tickets upon completion of services or resolution of problem;
-Performs backup activities and restoration of files on internal servers;
-Participates in testing and implementation of new systems and procedures;
-Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems;
-Requisitions supplies and materials as required;
-May provide support for the technology service desk on an as needed basis.
Qualifications
Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications.
Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree.
Possession of a valid motor vehicle operator's license.
Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences.
Interview Process: Face to face.
Additional Information
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$31k-46k yearly est. 60d+ ago
Desktop Support Engineer
Germainmotor 4.1
Columbus, OH
Germain Motor Company
Desktop Support Engineer
Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Desktop Support Engineer, you will provide hands-on technical support for our Columbus-area dealerships and assists other rooftops via remote ticket support when local demand allows. This role focuses on resolving day-to-day user issues, provisioning devices and accounts for new hires, and keeping dealership operations running smoothly.
Responsibilities:
Provide on-site support for Sales, Service, Parts, F&I, Accounting, and administrative teams.
Troubleshoot Windows 10/11, printers/scanners, browsers, Microsoft 365 apps (Outlook, Teams, OneDrive), and dealership applications.
Resolve and document help desk tickets; prioritize based on operational impact (e.g., service drive down, F&I outage, access issues).
Provision and set up laptops/desktops for new hires and replacements (imaging/Autopilot/Intune enrollment, standard apps, updates).
Deliver a white-glove onboarding experience: device ready, access working, core apps configured before day one.
Support identity/access issues (password resets, MFA enrollment, conditional access prompts) following established processes.
Perform basic connectivity troubleshooting (wired/wireless) and escalate network changes as needed (office moves, device swaps, new drops/ports, Wi-Fi coverage issues), then confirm completion with end users.
Create/update simple documentation and known fixes to reduce repeat issues and improve consistency.
Requirements:
2+ years of desktop support / help desk experience (or equivalent).
Strong Windows troubleshooting skills (hardware, drivers, profiles, performance, printing).
Experience supporting Microsoft 365 and common endpoint/access workflows (passwords, MFA).
Working knowledge of basic networking concepts (DHCP/DNS, Wi-Fi troubleshooting) and printer networking.
Clear communicator with strong customer service instincts; able to support non-technical users in a high-up time environment.
Full-time, on-site in Columbus dealerships. Monthly travel to Louisville or Ann Arbor.
Ability to lift and move IT equipment up to ~50 lbs (PCs, monitors, printers).
Occasional early/late coverage during outages or critical operational needs.
Preferred:
Experience with Intune/Autopilot and Entra ID (Azure AD) concepts.
Familiarity with Conditional Access and endpoint protection tooling (e.g., Defender).
Basic PowerShell for repeatable troubleshooting tasks.
Dealership, retail, or other operationally critical IT experience.
Experience supporting automotive dealership platforms, including DMS and CRM systems (e.g., CDK, Reynolds & Reynolds, Tekion), and coordinating access/troubleshooting with vendor support as needed.
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$36k-52k yearly est. Auto-Apply 20d ago
Service Administrator - Scheduling, Dispatch & FieldPulse Mgmt
Evolved Lighting & Energy
Columbus, OH
Evolved Lighting & Energy is a growing electrical contracting company specializing in lighting retrofits, HVAC controls, low-voltage energy upgrades, and EV charger installations. We help modernize facilities with smarter, more efficient electrical systems - and we do it with a team that values professionalism, accountability, and doing things the right way.
Our Core Values
At Evolved Lighting & Energy, how we work matters just as much as what we deliver.
Quality - Always comes first. Efficiency is a result.
Inner Fire - Passion and motivation is notable in everything we do.
Collaboration - Our success is only possible through working together as a team.
Versatility - Willingness and ability to take on new challenges and deliver results.
Positive Charge - Creating positive energy in our workplace and for our customers.
We're looking for team members who align with these values and want to grow with us.
The Role
The Service Administrator is the backbone of our Service Team. This role manages service scheduling and dispatch, maintains accurate job records in our field service software, and supports billing and documentation workflows.
This role is focused on supporting the Service Team today, with the opportunity for responsibilities to evolve over time as the company grows. We're looking for someone who is adaptable and open to learning new skills as needs change.
What You'll Do
Schedule and dispatch service technicians daily
Maintain accurate customer and work order data in FieldPulse
Communicate with customers and vendors regarding scheduling and updates
Ensure work orders include required documentation (notes, photos, parts, time)
Support invoice preparation and job closeout
Assist with project schedule, data entry and Service administrative needs
Who You Are
Highly organized and detail-oriented
Calm under pressure and able to juggle multiple priorities
Comfortable enforcing documentation and process standards
A clear communicator who works well with both field and office teams
Reliable, responsive, and proactive
Qualifications
2+ years of experience in dispatching, scheduling, or service coordination
Experience in electrical, HVAC, or field service environments preferred
Strong communication and organizational skills
Proficiency in Google Workspace or Microsoft Office tools
Experience with field service or CRM software (FieldPulse preferred)
Valid driver's license and reliable transportation
Non-smoker (smoke-free work environment)
Schedule & Workload
Full-time, typically 40-45 hours per week
Office-based role
Fast-paced service environment requiring flexibility and responsiveness
Compensation & Benefits
$20 - $25 per hour (depending on experience)
2 weeks Paid Time Off (PTO)
9 Paid Holidays
Health Dental & Vision Insurance
Simple IRA with up to 3% company match
Eligible for mid-year and year-end performance bonuses
Eligible for company profit sharing after one year of service
Long-term growth and development opportunities
Why You'll Love Working Here
At Evolved Lighting & Energy, you're not just scheduling service calls - you're helping keep our operations running smoothly and our customers satisfied. You'll be part of a team that values trust, accountability, and doing quality work every day.
Apply today and help support the service engine behind a growing electrical and energy solutions company.
$20-25 hourly 27d ago
Information Technologist 1
Dasstateoh
Columbus, OH
Information Technologist 1 (260000EV) Organization: Budget and ManagementAgency Contact Name and Information: Derek C TalibUnposting Date: Jan 21, 2026, 4:59:00 AMWork Location: James A Rhodes Office Tower 35 30 East Broad Street 35th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $25.77-$33.52Schedule: Full-time Work Hours: 7:30 A.M to 4:00 P.MClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer ServiceProfessional Skills: Consultation, Critical Thinking, Interpreting DataPrimary Technology: Network Hardware Agency Overview:What we do: The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio's future by ensuring the proper and responsible use of state resources!Job DescriptionWhat you'll do: OBM wants you to join our team as an Information Technologist 1. This role is a unique blend of information technology, customer service and problem solving. If this sounds interesting to you, apply to join our team at OBM.In this role, you'll provide maintenance and documentation support to IT specialists, while generating enhancements for existing infrastructure, software or database systems in compliance with OBM and State of Ohio standards.As an Information Technologist 1, you'll also perform these key tasks:Provide Tier 1 customer support for user connectivity issues (passwords, Cisco DUO, Global Protect, network).Provide Tier 1 customer support for Microsoft M365 applications (Teams, Outlook, Excel, Word, PP, SharePoint, OneDrive).Provide Tier 1 customer support for 3rd party applications (Adobe, SnagIt, PDF, etc.).Provide Tier 1 customer support for hardware issues (laptops, monitors, docking stations, printers).Use ServiceNow to manage customer support tickets and track inventory.Laptop imaging (SCCM), deployment, and inventory. Document processes and create job aids.As your knowledge base grows you will move into more Tier 2 customer support as well If you want to work in a creative problem-solving environment with a hands-on approach, while serving the state of Ohio and its customers, this opportunity may be right for you! We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today for the next step in your career and an opportunity to contribute to shaping Ohio's future![placeholder]Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support. -Or 2 courses in computer science or information systems. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information TechnologySupplemental InformationWhen completing your application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. If you require reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The Director of OBM, or their designee, will interview all final candidates for this position. The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. Positions requiring drug test only: The final applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test will not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$25.8-33.5 hourly Auto-Apply 1d ago
System Administrator (General)
Gifthealth Inc.
Columbus, OH
Description: About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
We are seeking a System Administrator Generalist to serve as the subject matter expert for Gifthealth's contact center technology ecosystem, including telephony, workforce management, quality monitoring, and support platforms. This position plays a key role in ensuring operational
readiness, system reliability, and long-term platform management. The System Administrator will support day-to-day technical operations, maintain system configurations, and partner closely with end-users and cross-functional teams to ensure efficient, compliant, and scalable tool performance.
Key Responsibilities
Serve as a system administrator for contact center applications and tools including Zendesk, CallMiner, Assembled, and potential future applications.
Act as a technical liaison and work closely with internal end-users to gather requirements and implement configurations to meet business needs.
Support Run-The-Business (RTB) work such as troubleshooting, system maintenance, and
incident resolution
Configure user roles, groups, macros, triggers, automations, SLAs, and custom fields to match operational needs
Design and implement automation workflows to streamline ticket handling, reduce manual tasks, and improve response times
Proactively identify, test, and deploy new features or enhancements to strengthen CX technology infrastructure
Maintain detailed system documentation and configuration standards.
Collaborate with WFM and Operations teams to configure routing, capacity planning, and reporting systems for efficiency
Enforce structured change management.
Collaborate with Engineering, Operations, CX, and vendors for cross-platform alignment, conduct feature rollouts, resolve issues and implement improvements.
Monitor system performance, identify optimization opportunities, and recommend
enhancements.
Ensure compliance with security, data integrity, and operational policies. Conduct regular audits to ensure data accuracy, system compliance, and automation reliability.
Train and support end-users in tool functionality and best practices.
Qualifications
Qualifications
Education: Bachelor's degree in Information Systems, Computer Science, Business Systems, or equivalent experience.
Licensure/Certification: Relevant platform certifications (e.g., Zendesk Administrator) preferred but not required.
Experience:
Experience with CallMiner, Five9 or Assembled is preferred.
Experience with Zendesk is required. (3+ YOE)
Experience supporting contact center operations, system configurations, and platform
Skills:
Deep understanding of contact center technologies, telephony routing, and workflow configuration.
Strong troubleshooting and analytical skills.
Ability to manage multiple systems and competing priorities.
Excellent communication skills for supporting stakeholders and end-users.
Proven ability to support distributed or cross-functional groups.
Strong understanding of customer service and operational workflows.
Ability to translate technical issues into clear, actionable steps.
Work Environment
Location: Remote
Schedule: Full-time
May require availability during system incidents, scheduled maintenance, or migrations.
Regular meetings with Operations, CX, Engineering, and vendor partners.
Key Essential Functions
Must be able to work at a computer for extended periods.
Must be able to manage multiple concurrent technical tasks.
Must be able to participate in virtual meetings and system walkthroughs.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
$62k-81k yearly est. 26d ago
Systems Administrator
Sql Database Administrator In Fort Belvoir, Virginia
Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Manage the day-to-day operations by monitoring system performance, configuration, maintenance, and repair.
Ensure that records of system downtime and equipment inventory are properly maintained.
Train staff in how to use software and hardware.(Lenel, AMAG, Honeywell, IQ MultiAccess, Bosch, LG, DAQ Electronics, DEA System SPA, Hirsch Electronics, Valerus, Pelco, IDIS, Panasonic, Axis Communication, GFMS, KeyTrak Guardian, Morse Watchman, Stanley Security Solutions Keystone, and Matrix Key Control)
Perform troubleshooting as required.
Establish, maintain, and manage user accounts.
Install, modify, and maintain systems and utility software.
Diagnose and recommend fixes to problems or potential problems with the network and its hardware, software, and systems.
Ensure the stable operation of the computer software systems and network connections.
Plan, develop, install, configure, maintain, support, and optimize all network software and communication links.
Analyze and resolve software program and connectivity issues.
Install, configure, and maintain hardware and software.
Assist in system design, development, and implementation.
REQUIRED QUALIFICATIONS
Experience:
Seven years of overall professional experience in the systems administration field.
Five years of overall experience in Microsoft Windows client and server operating systems.
Five years of experience with electronic security systems, specifically hands-on experience in installing, configuring, maintaining, and resolving issues with the DLA ESS or EKC system.
Certifications:
DoD Approved 8570 Baseline Certification: Category IAT Level II
Milestone Certified Design Engineer (MCDE)
Milestone Certified Integration Engineer (MCIE)
Lenel Certified Professional (LCP)
Education:
Bachelor's Degree from an accredited college or university in a related field (engineering and /or systems development)
Clearance:
Must possess a Secret security clearance
Overview
We are seeking a Systems Administrator to join our team supporting DLA Integrated Electronic Security Systems (IESS) and Electronic Key Control (EKC).
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Columbus, OH
Type of environment: Office
Noise level: (Low, Medium, High)
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: 10% or less
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret security clearance
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin
#LI-Remote (turn font to white)
$62k-81k yearly est. Auto-Apply 16d ago
Car Care System Administrator
AAA Mid-Atlantic
Worthington, OH
AAA is hiring for a Car Care System Administrator to join the team here at either our Wilmington, DE, Lexington, KY, Cincinnati, OH or Worthington, OH locations. This position is hybrid and will require you to work 3 days on site Tuesday, Wednesday, and Thursday.
The Car Care System Administrator responsible for providing the Car Care services group throughout the entire AAA Club Alliance footprint with system administration, primarily within the Shop Management Software (SMS) currently called VAST. This includes functions such as business process configuration, reporting development, integration point development, and data management. This position works closely with internal Car Care, Marketing, Training and IT staff, as well as the MAM software vendor to effectively meet the Car Care SMS technology needs.
The primary duties of the Car Care System Administrator are to:
* Provide escalated Production support. Provide support for SMS systems including, but not limited to, researching and resolving problems with Accounting, issues with business process; recommend alternate solutions. Troubleshoot any system issues and ensure appropriate parties are involved to resolve issue.
* Serve as a resource and liaison to business lines such as HR, Accounting, Audit, Procurement and others as needed, regarding inquiries errors and data issues.
* Assist team members and users of information systems issues associated with HR systems by investigating providing detailed recommendations on resolutions.
* Identify and understand issues, problems and opportunities. Recommend process improvements and innovative solutions. Provide advice and options on the best way to automate processes in the system.
* Create advanced reports. Create and support a variety of advanced reports utilizing appropriate reporting tools. Prepare regularly scheduled reports and ad-hoc reporting as required.
* Manage system updates; responsible for addressing system upgrades and modifications with internal and external IT resources, which includes identifying requirements, configuration, testing and implementation.
* Gather, build, and test updates made for SMS in our Sandbox environment and reports to staff all findings prior to moving updates to live production.
* Ensure accuracy of data through routine data audits and validation by working with field managers.
* Effectively translates user requirements into technical specifications.
* Update system with all needed data from management associate with pricing, new packages, control file changes, open Web connections, add/delete users, etc.
* Create and maintain SMS user guide documents.
* Assist with submittal and follow up on all help desk tickets submitted to software support vendors support tickets via Service Now.
* Assist/lead change management committee tasks with selected members to make certain all changes are socialized through the Car Care groups before implementation.
* Provide subject matter expertise to the Learning and Development team to translate the business needs into user.
* Maintain an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities.
* Use industry standard best practices to develop system and process improvements.
* Support Accounting, HR, and IT in Car Care related technology initiatives by executing on necessary project tasks and adhering to timelines and quality expectations.
* Provide after-hours and weekend support as needed.
* Other duties as assigned.
Minimum Qualifications:
* Bachelor's degree in Computer Science, Business Management or a related field.
* 5+ years of experience supporting Automotive and/or Retail based customer facing applications. 5+ years of system administration experience.
* Ability to work independently on assignments and projects.
* Operational knowledge of report writing utilizing Business Objects.
* Proficiency with data conversion and mapping.
* Fundamental understanding of SQL and relational database design.
* Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives.
* Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access.
* Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment.
* Ability to work with minimal supervision, effectively set priorities and meet deadlines. Can handle multiple projects while maintaining high quality, accurate work.
* Proven analytical and problem solving skills.
At AAA, your success is our success. What we can offer you:
* The starting base compensation for this position is $56,905 to $93,861.
* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*
* Annual Bonus + Annual Merit Increase Eligibility
* Health & Life Insurance
* 3+ weeks of paid time off accrued during your first year
* 401(K) plan with company match up to 7%
* Professional development opportunities and tuition reimbursement
* Paid time off to volunteer & company-sponsored volunteer events throughout the year
* Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
$56.9k-93.9k yearly Auto-Apply 60d+ ago
Security Administrator III
Sonsoft 3.7
Marysville, OH
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Responsibilities
Be the focal for data loss prevention guidance to business teams - both in terms of technology and data confidentiality.
Ensure DLP initiatives are in alignment with global, regional, and local company standards and regulations.
Configure, operate, maintain, and troubleshoot endpoint DLP system and client components.
Engage with business and system owners to coordinate testing of new or updated endpoint rules and policies.
Balance data protection requirements with the needs of the business.
Daily Tasks Performed:-
Create, test and deploy new access control rules, signatures, and then validate results via post-deployment report
Evaluate risk to the company and apply this methodology to active incidents
Creates and implements engineering methodologies to monitor operation of IT systems to detect suspicious activity that could indicate attempted or actual data leakage events involving Windows, Email, or mobile platforms.
Advanced trouble-shooting skills
Experienced design and development; cross systems technical knowledge; subject matter expertise in one or more technical areas; demonstrates knowledge of technologies beyond core focus of initial study
Musts:-
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience.
Understanding of information security subjects. Knowledge of security policies and interprets policies.
Understanding of a specific security application or tool and how it works.
Proven experience regarding DLP solution architecture, design, and implementation.
Recognize the differences and methods to protect data at rest, data in motion and data in use.
Knowledge of change control processes and how it works.
Knowledge of information security principles, including risk assessment and management, and incident response.
Technical proficiency with security related systems and applications, especially: Experience in developing, documenting and maintaining security procedures.
Knowledge of network infrastructure, including routers, switches, firewalls, and associated network protocols and concepts.
Working technical knowledge of current systems' software, protocols and standards.
Strong knowledge of TCP/IP and network administration/protocols.
Business Experience
5 to 7 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, database design and administration
Wants
Must be able to perform hands-on support for Data Loss Prevention Program (DLP).
Primary responsibilities will be to monitor, investigate, analyze both raw and normalized DLP logs, correlate connected sequences of events, detect incidents, reconstructed into timelines for analysis, identify sensitive data leakage activity.
Must be able to clearly articulate ideas and solutions during incidents.
Work independently and manage time effectively utilizing work and project plans to meet deadlines.
Member of the Security Incident Response Team.
Knowledge and administrative experience with industry-leading data loss prevention tools.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least
4 years
of experience within the
Information Technologies.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a
Full-Time & Permanent job opportunity
for you.
Only
US Citizen
,
Green Card Holder
,
GC-EAD
,
H4-EAD & L2-EAD TN
can apply.
No
OPT-EAD, H1B candidates
please.
Please mention your
Visa Status
in your
email
or
resume
.
**
All your information will be kept confidential according to EEO guidelines.
$66k-87k yearly est. 2d ago
Network Administrator
Cai 4.8
Columbus, OH
**Req number:** R6931 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
We are looking for a motivated Network Administrator ready to take us to the next level! If you have network configuration, management, and troubleshooting expertise, along with experience working with small-business class firewalls, switches, and wireless access points, and are looking for your next career move, apply now.
**Job Description**
We are looking for a Network Administrator to monitor and maintain network infrastructure, ensuring optimal performance and security. This position will be Full-Time and Remote, **candidates must be located in either Pacific or Mountain Time Zones** .
**This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.**
**What You'll Do**
+ Monitor and maintain network infrastructure, ensuring optimal performance and security
+ Respond promptly to network-related tickets and escalations, providing effective solutions
+ Configure and manage small-business class firewalls, switches, and wireless access points
+ Perform network troubleshooting to diagnose and resolve network issues
+ Implement network changes and upgrades, ensuring minimal disruption to services
+ Collaborate with other IT professionals and departments to optimize network performance
+ Document network configurations, changes, and procedures
**What You'll Need**
Required:
+ Minimum of 5 years of experience working with small-business class firewalls, switches, and wireless access points
+ Strong experience with Ubiquiti products is highly beneficial
+ Proficiency in network configuration, management, and troubleshooting
+ Solid understanding of network security principles and practices
+ Excellent problem-solving skills and the ability to work under pressure
+ Strong communication skills, both written and verbal
+ Ability to work independently in a remote setting, while maintaining collaborative team relationships
Preferred:
+ Relevant certifications such as CCNA, Network+, or equivalent
+ Experience with network monitoring tools and software
+ Familiarity with cloud networking solutions
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#LI-NA1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$65,000 - $75,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$65k-75k yearly 7d ago
Senior IT Support Technician
Central Insurance 3.6
Dublin, OH
Location: Van Wert, OH; Dublin, OHWork Model: Hybrid Position type: Full time - hourly We're a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do.
Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!
By joining the team as a Senior IT Support Technician, you'll play a key role in supporting employees, agents, and partners by resolving technical issues, setting up workstations, and ensuring seamless onboarding experiences. You'll collaborate with colleagues, contribute to process improvements, and help shape the future of IT support through hands-on problem-solving and exceptional service. If you're ready to make a meaningful impact and grow your IT career in a supportive, innovative environment, we want to hear from you.
Key Responsibilities of the Role
Manage Incoming inquiries and phone calls from employees, agents, policyholders, and vendors Document issue details with correct urgency & priority and escalate to other team members or teams when appropriate
Identify and assess the needs of the customer to provide quality service to all customers
Perform standard procedures such as password resets, telephone delegation, and software updates following established documentation without escalation
Helps create new and update existing support related documentation
Setup user workstations
Ensure Asset information is correctly entered into Equipment Tracking System
On-boarding and off-boarding of employees
Perform installation of software on computer systems
Troubleshoot computer hardware problems and perform break/fix repairs as necessary
Monitor key technical systems and report on metrics such as warnings and alerts
Provide IT and software assistance to other departments as needed
Provide recommendations and analysis on process how processes and procedures might be improved
Assists senior team members and manager to find solutions to new support issues.
Prioritize tasks, work on support projects and meet deadlines defined by manager
Perform other related duties as assigned or related to position
Required Qualifications
High School Diploma or equivalent
Minimum of 1 year of relevant experience
Preferred Qualifications
Prior IT support experience
Knowledge, Skills, and Abilities
Knowledge of business and customer service and service methods
Skill in understanding written sentences and paragraphs in work related documents
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Skill in communicating effectively in writing as appropriate for the needs of the audience
The ability to work independently at tasks that require concentration
Language and communication skills to receive instructions, follow directions, and work both productively and safely
Total Rewards
Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
$37k-50k yearly est. 11d ago
Network Technician Tier 2
Dataperk
Columbus, OH
Full-time Description
Network Technician Tier 2
About Us:
DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients.
Role and Responsibilities:
General Networking
Possess a strong understanding of general networking concepts and the OSI model.
Install, troubleshoot, and repair structured cabling, and review technical drawings.
Configure and troubleshoot DHCP and DNS (server and gateway).
Perform latency checks, packet captures, and review overall network health.
Switching/Routing
Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco).
Understand broadcast domains and implement VLANs.
Install, configure, and troubleshoot switch stacking and power failover.
Understand and troubleshoot network topologies.
Firewalls
Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco).
Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco).
Experience maintaining licensing and configuration backup plan.
Wireless
Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi.
Maintain licensing and backup configuration plans for wireless systems.
Intermediate Experience
Microsoft 365 administration, configuration, and troubleshooting
Server administration, configuration, and troubleshooting
Storage administration, configuration, and troubleshooting
Network administration, configuration, and troubleshooting
Benefits:
DataPerk offers an excellent benefits package which includes:
BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums)
Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan
Simple IRA Plan with a company match up to 3% contribution
Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more
Requirements
A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications:
CompTIA Network+
Cisco Certified Network Associate (CCNA 200-301
Cisco Certified DevNet Associate
Fortinet NSE 4-6
Possess two or more of the following certifications:
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Security Engineer Associate
Microsoft Certified: Windows Server Administration Fundamentals
CompTIA Server+
CompTIA Security+
Certified Ethical Hacker
VMware Certified Professional (VCP)
Red Hat Certified Engineer (RHCE)
Cisco Certified Network Associate (CCNA)
Associate in computer science or comparable experience
Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.
$58k-79k yearly est. 60d+ ago
Help Desk Engineer
Alene Candles Midwest LLC 4.4
New Albany, OH
Job DescriptionWho We Are
Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world's most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we've been in business for over 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work.
The Position
As a Helpdesk Support Engineer, you will be responsible for supporting both office and manufacturing production workers in a distributed desktop environment, which is a typical blend of Microsoft and some 3rd party systems. In this role, you will have the opportunity to help shape the future success of the mission-critical corporate IT services function for a fast-growing manufacturer.
You will interface and support people at all levels of the business and have regional responsibilities as part of a team. You will excel in an internal support role, effectively troubleshoot issues and handle incident escalations (sometimes out-of-hours) according to established processes and procedures.
You will be enthusiastic, organized and adaptable; a quick learner, who is able to adopt new technology with ease. You will have self-confidence, good interpersonal and communication skills and the ability to integrate seamlessly with other IT professionals. Alene will give you the opportunity to work in a multidisciplinary team.
You will have a major bias towards achieving total internal customer satisfaction. You will have excellent analytical and problem-solving skills and be able to operate effectively in a team environment with both technical and non-technical team members.
The Location
We are located at 8860 Smith's Mill Road, New Albany, OH 43054. This is an onsite position.
Additional Job Details
Setup and maintain Desktops, Laptops and Printers on Windows versions 11.
Create and maintain desktop and laptop imaging solutions.
Support and troubleshoot Wired / Wireless network connections and Video Conferencing setups.
Be proficient in and support MS Office applications (Outlook, Excel, PowerPoint, OneNote, Word), a web-based ERP client, and other production applications.
Update and maintain users in on-premises AD, Cloud Azure AD, Office 365.
Maintain client installations of enterprise Anti-Virus, Spyware and Encryption Applications, DLP, Email Secure Gateways and website filtering.
Provide administration and support for mobile devices (Android and iPhone).
Support Remote access technology and multi factor authentication.
Track computer and software assets and licensing.
Provide User ID and application access control support.
Track requests and incident resolution progress through the ticketing system.
Basic Cyber Security understanding.
Required Qualifications
Associates Degree in related field or relevant experience.
3+ years of relevant work experience
Good knowledge of Windows 11 OS, MS Office 365 (Outlook, Excel, PowerPoint, OneNote, Word,) SharePoint, OneDrive, Microsoft Exchange, Active Directory and MFA.
Preferred Qualifications
Certifications strongly preferred.
Previous customer service or IT helpdesk experience is preferred.
A+/Network+ certification highly desired
Knowledge of ITIL concepts, ITIL Foundation Certification a plus
An opportunity to gain certifications will be provided and expected.
Experience in the manufacturing sector would also be beneficial.
Experience using Microsoft Intune.
Networking experience.
Printer support and installations.
Benefits
Alene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Tuition Reimbursement and “Alene Gives Back” - our paid volunteer program.
Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Should you require assistance completing this application or during any phase of the interview process, please contact ********************* or call ************ and ask to speak to Human Resources. We will make every effort to accommodate your needs in a reasonable amount of time.
$37k-52k yearly est. 13d ago
Network Administrator
Opportunities To
Hilliard, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking a self-motivated, results oriented NETWORK ADMINISTRATOR. This position is on-site located in Hilliard (Columbus) Ohio. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
MAJOR RESPONSIBILITES:
Develop, deploy, and oversee high-performance LAN/WAN/SAN infrastructures, integrating secure wireless networking solutions for both corporate and remote locations.
Follow best practices to ensure network security protocols are implemented and updated as necessary to safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards.
Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability, performance and security.
Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems.
Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments.
Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies.
Evaluate emerging networking technologies and tools to provide recommendations to improve network efficiency, security, and scalability.
EDUCATION & EXPERIENCE:
Bachelor's degree in computer science, Information Technology, or a related field preferred.
5+ years of hands-on experience in network administration or engineering, with a strong track record in enterprise environments.
At least CCNA certification, CCNP preferred
Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, BGP, OSPF and VLANs).
Experience with Sonicwall firewalls
Hands-on experience with network monitoring, diagnostics, and management tools
Proven expertise in routing, switching, firewall configuration, and wireless networking.
Strong analytical and problem-solving skills with keen attention to detail.
Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders.
PREFERRED EXPERIENCE:
Experience with Cisco, Ubiquiti networking products and UniFi Controller software.
Experience with Cisco and Ubiquiti wireless configuration and management
SAN and backup solution design and implementation
Knowledge of PCI security standards
Familiarity with F5 load balancers
Familiarity with retail IT infrastructure and large-scale multi-site network environments.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$59k-76k yearly est. 60d+ ago
Windows Server Infrastructure Engineer - Secret clearance
Pgtek 3.4
Columbus, OH
Job DescriptionWindows Server Infrastructure Engineer - Secret clearance
Location (Required - Onsite): Mechanicsburg, PA; Ogden, UT; Oklahoma City, OK; Columbus, OH; Montgomery, AL; or San Antonio, TX (You MUST live within 90 minutes of one of these locations)
*** This person will mostly work out of the city/office closest to them, however you must be comfortable traveling to the other sites from time to time, when needed.
Clearance: Active Secret Clearance required
Certification: CompTIA Security+ (required)
Salary: 110-135K
Position Overview
We are seeking a Windows Server Infrastructure Engineer to support and maintain a mission-critical enterprise Windows Server environment for a Federal customer. This role is responsible for Windows server image management, infrastructure support, provisioning, and security compliance across both NIPR and SIPR environments. The ideal candidate has strong technical depth in Windows Server administration, infrastructure operations, and DoD security standards.
Key Responsibilities: Windows Server Engineering & Image Management
Maintain currency across all supported Windows Server versions, operating system releases (current through current-2), and approved hardware platforms as defined in B-tables.
Build, maintain, and support all Windows Server environment variants, including service packs, hotfixes, and customer-specific requirements incorporated into standard images.
Update Windows Server images on a quarterly basis or as required and ensure distribution to all Management and Supplemental stacks enterprise-wide.
Provide Windows provisioning support for call orders in coordination with the Windows engineering team.
Ensure required licenses are available for provisioning and maintain accurate license tracking and compliance.
Provide daily oversight and guidance to PMO and technical teams for provisioning activities based on DEPS requests.
Submit daily acceptance criteria and status updates to the customer.
Infrastructure Management & Support
Provide overall management and support of infrastructure (Management and Supplemental servers) across NIPR and SIPR environments.
Deploy, configure, and support infrastructure hardware and software, including system updates and required changes.
Proactively monitor hardware capacity and performance to ensure availability and reliability.
Obtain, maintain, and leverage performance and utilization monitoring tools (PA & PI) to support internal teams and customer requirements.
Security & Compliance
Ensure IAVA compliance across all production Windows infrastructure servers in both NIPR and SIPR environments.
Serve as the primary Host-Based Security System (HBSS) administrator for all Windows-based Management and Supplemental stack servers.
Implement and maintain STIGs for all Windows-based Management Stacks and Supplemental Site Servers.
Maintain currency with applicable Security Technical Implementation Guides (STIGs) and customer-mandated security requirements.
Review, remediate, and track POA&M items resulting from security assessments and findings.
Maintain compliance with all customer-required security training and certification requirements.
Requirements
Active Secret Security Clearance.
CompTIA Security+ (Sec+) certification.
Strong experience supporting Windows Server environments in an enterprise or DoD setting.
Hands-on experience with server provisioning, image management, and infrastructure support.
Familiarity with NIPR/SIPR environments and DoD security standards.
Ability to work onsite at one of the required locations.
Preferred Qualifications
CISSP certification or demonstrated progress toward obtaining CISSP.
Experience supporting HPE server infrastructure.
Prior experience in a federal or defense contracting environment.
Benefits
Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.
ABOUT PGTEK:
PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.
EOE, including disability/veterans
$76k-109k yearly est. 14d ago
Infrastructure Engineer II - Managed File Transfer
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210680987 JobSchedule: Full time JobShift: Day : With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.
As an Infrastructure Engineer II at JPMorgan Chase within the Infrastructure Platforms organization, you will develop expertise in software, applications, and technical processes related to infrastructure engineering. In this role, you will start to apply your skills and proficiency in a specific application or technical methodology.
Job responsibilities
* Carries out day to day work assignments with some guidance and within documented parameters
* Provides support in configuring and provisioning new file transfer routes by setting up connection parameters, defining transfer protocols, establishing routing rules within file transfer platforms, and configuring source and destination endpoints, authentication mechanisms, and data transformation requirements.
* Directly supports customers and business users with complex questions or escalations through phones, emails, and chats
* Serves as a point of contact during Major Incidents working with the Global Incident Management team and other partners providing information regarding client impacts, and product impacts
* Maintains Senior leadership informed, providing periodic communications during the incident
* Represents the team in meetings with clients and internal partners, including client calls, business reviews, RCA discussions, and project calls
* Analyzes service cases and collaborate with stakeholders to prevent potential escalations or recurrence of past issues
* Contribute expertise to the development of new support documentation, along with updating existing procedures
Required qualifications, capabilities, and skills
* Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
* Understanding of cloud, virtualization, APIs, and software languages such as Python, Java, Bash, Shell
* Proficient knowledge of risk and controls landscape, ensuring company-wide standards are met
* Experience with configuring and troubleshooting file transfer protocols, ciphers, and encryption (FTP, SFTP, FTPS, AS2)
* Experience in Production Support, testing and debugging of automated tasks (Apps, Systems, Infrastructure)
* Experience with developing frameworks that reduce operational toil or application technical debt while maintaining a high degree of system availability
* Knowledge of Linux, Shell scripting, PERL Scripting, and SQL
Preferred qualifications, capabilities, and skills
* Hands-on experience in incident management or production support environment
* Experience working in the financial services industry supporting mission critical applications