Service Specialist jobs at Lancaster General Health - 854 jobs

NHCLV is currently seeking to add another Integrated Services Specialist to our Team! The Integrated Services Specialist provides integrated services to patients with identified needs related to psychosocial needs, medical, behavioral health, and opiate use disorder services. This individual will have the ability to work in collaboration with care teams on cases, assess patients and coordinate integrated services to include screenings, assessment, evaluation of needs, care plan development as needed, and linkage to referrals in the health center and community. This individual serves as an advocate and liaison for and on behalf of patients' rights and benefits associated with Compass/Medicaid applications, Affordable Care Act, PENNIE, as needed along with any other referral system. This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications * Must have at least two years' experience in Public Health, Outreach, Social Work or related field. * Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. * Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. * Strong oral and written communication skills. * Ability to work effectively and professionally in a fast-paced environment. * Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. * Must have strong computer skills. * Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.

NHCLV is currently seeking to add another Integrated Services Specialist to our Team! The Integrated Services Specialist provides integrated services to patients with identified needs related to psychosocial needs, medical, behavioral health, and opiate use disorder services. This individual will have the ability to work in collaboration with care teams on cases, assess patients and coordinate integrated services to include screenings, assessment, evaluation of needs, care plan development as needed, and linkage to referrals in the health center and community. This individual serves as an advocate and liaison for and on behalf of patients' rights and benefits associated with Compass/Medicaid applications, Affordable Care Act, PENNIE, as needed along with any other referral system. This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications Must have at least two years' experience in Public Health, Outreach, Social Work or related field. Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. Strong oral and written communication skills. Ability to work effectively and professionally in a fast-paced environment. Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. Must have strong computer skills. Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.

NHCLV is currently seeking to add another Integrated Services Specialist to our Team! This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours. Qualifications Must have at least two years' experience in Public Health, Outreach, Social Work or related field. Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred. Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. Strong oral and written communication skills. Ability to work effectively and professionally in a fast-paced environment. Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations. Must have strong computer skills. Spanish and English bilingual strongly preferred NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment. If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information. PA Child Abuse, PA Criminal and FBI Clearances.

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Pet Palace Resort -someone who can make every client feel like a VIP (Very Important Pet-parent). Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people-and can juggle phones, customers, and the occasional muddy paw print-this is your moment. At Destination Pet, we're not just another Pet/Vet care center-we're a community that lives to elevate the love and lives of pet families. Since 2016, we've been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. 🎁 Perks & Pay: Part-time health, mental health, and telehealth benefits Pay starts at $12.00-$14.00/hour DOE + tips 📋 Reporting To: General Manager 💪 What You Should Know: You'll be on your feet often-standing, walking, climbing stairs, wrangling leashes. Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs-you know). Availability on evenings, weekends, and holidays required (pets don't take days off). Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. 🐕 What You'll Be Doing (Besides Being the Friendly Face Everyone Remembers): Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). Answering phones with a smile in your voice and multi-tasking like a pro. Touring new clients through the facility and selling the services that keep tails wagging. Ensuring up-to-date vaccinations are on file-because safety first. Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat). Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are. Responding to complaints with patience and professionalism- even when it's clearly the cat's fault. Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher. Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions. Jumping in to support other team members whenever needed. We're all in this together. 🐾 What You Bring to the Table: You're a people-person and a pet-person. Previous experience in customer service or retail? Heck yes. You've got solid communication chops-phone, in-person, email, you name it. Multi-line phones and computer systems don't scare you. You're cool under pressure and know how to keep things professional (even when someone's barking-and we don't mean the dog). You solve problems faster than a lab chasing a tennis ball. High school diploma or equivalent required. 1+ year of customer service experience preferred. If you've got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag-we're saving you a spot. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Building Services Consultant position, you'll engage directly with customers to provide technical expertise on mechanical projects for Senior Living Communities. By spending time with customers to understand their needs, you'll propose solutions and coordinate execution through a network of third-party service providers. This role focuses on developing strategic solutions, conducting technical reviews, offering SP management, and supporting sales-all to ensure an outstanding customer experience on complex projects. Skills Needed: Embraces Change - Initiates change that drives results and welcomes innovative ideas. Demonstrates resilience and pushes forward through uncertainty and ambiguity. Quickly adapts approach, style and behavior on the fly. Learns Quickly - Rapidly absorbs and applies new information and skills and enjoys new challenges. Innovates and experiments to solve problems, reflecting on both successes and failures for growth. Is a naturally curious and adaptable learner. Manages Conflict - Navigates conflicts skillfully, viewing them as chances for growth. Quickly assesses situations and resolves disputes constructively. Attentively listens to different perspectives, seeking common ground for solutions. Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals. Extensive technical knowledge in HVAC systems maintenance and installation; kitchen equipment systems maintenance and installation; and experience with managing various projects across multiple categories. Plumbing and electrical systems maintenance and installation experience is also required. Willingness to accommodate the changing needs of a new business including scheduled work hours, occasional travel, customer service priorities and clerical duties. What You'll Do and Impact: Engage directly with customers to understand their needs, define or confirm the scope of work, and provide tailored solutions. Coordinate with third-party service providers (SPs) to translate customer requirements, set clear job expectations, and verify completion. Collaborate with internal Project Associates to ensure SP bids include complete scopes and accurate pricing. Develop and present customer proposals, offering technical support as needed. Troubleshoot fulfillment issues and drive SP performance through clear expectations, escalation, and contract enforcement. Serve as a technical expert to support sales, customer service teams, and manage systematic issues with Supply Chain resources. Respond to multiple internal and SP inquiries via phone, mobile apps, and email. Lead process improvement initiatives, provide training to new team members, and mentor colleagues. Manage complex, high-stakes projects, overseeing strategies, negotiations, and mitigating risks to minimize potential losses. Participate in additional assigned projects to drive team and operational success. Experience: Associate Degree or equivalent apprenticeship 15+ years of applicable trade industry experience Ability to travel Additional Items of Interest: Fire alarm system knowledge and generator installation experience are preferred. Experience providing customer service, dispatch, quoting, or project management in the landscaping, snow removal and other exterior building maintenance service spend categories. Additional knowledge in multiple building trades is beneficial. Bachelor's degree Senior Living background or experience. Able to use systems and technology to multi-task, manage time and create efficiencies. Project management skills, including experience managing large and complex projects, are preferred. Proven ability to work in a team centered, collaborative environment. Job to be performed in the location listed. Generous benefit package available. Click here to learn more. Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces. © 2013 to 2025 Direct Supply, Inc. All rights reserved.

JOB OBJECTIVE: To ensure timely receipt, safe and efficient recording, handling and distribution of materials throughout Promega's Madison campus warehouses. 1. Receive, deliver and initiate transfer of materials between Promega warehouses to ensure materials reach intended recipients on time. 2. Maintain warehouse inventory records. 3. Manage/maintain Promega warehouses keeping them in a clean and orderly condition. 4. Operate equipment proficiently and safely. 5. Able to adjust to the changing needs and demands of the department as communicated by Supervisor. 6. Understand and comply with ethical, legal and regulatory requirements applicable to our business. 7. Participate in the annual physical inventory. 8. Take on special assignments as requested. 9. Able to cover at least 1 other area within DS department after being fully trained to do so. 10. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others. 11. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. 12. Understands and complies with ethical, legal and regulatory requirements applicable to our business. KEY QUALIFICATIONS: 1. High School diploma or proven work experience that ensures you are ready to be successful in this role. 2. Self-directed individual, willing to work in a team driven environment. 3. Strong customer service orientation. 4. Ability to work effectively with a broad range of departments. 5. Ability to learn material handling equipment. PREFERRED QUALIFICATIONS: 1. Ability to work independently with minimum guidance. 2. Ability to effectively prioritize work assignments, easily adapt to the changing needs of the position. 3. Strong attention to detail and organizational skills. 4. Ability to maintain a productive working atmosphere, friendly and cooperative. PHYSICAL DEMANDS: 1. Ability to work with a computer in an interactive manner for extended periods of time. 2. Ability to operate warehouse equipment. 3. Ability to drive a delivery vehicle or a forklift. 4. Ability to daily move and transport objects weighing up to 40 pounds. 5. Ability to regularly reach for objects. 6. Ability to use ladders throughout the day. 7. Capable of remain stationary and move for extended periods of time during the day. At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.

Dining Services Specialist Cross Keys Village - The Brethren Home Community (CKV) is currently seeking Dining Services Specialists to become a part of our team and help provide our residents with quality meals and a dignified dining experience. As a Dining Services Specialist working at CKV, we will provide you with opportunities to enjoy a friendly work environment guided by Christian values. Our current needs include; Part-time working a minium of 15 hours per week 6:00 a.m. - 2:00 p.m. Must be ability to work evenings, weekends and holidays. All Dining Services Specialist positions are eligible for CKV's current Welcome Bonus! Who We Are: As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals - and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs. Job Description: As a Dining Services Specialist, your scope of responsibilities will include but is not limited to: Preparing, serving and delivering meals to residents and team members. Setting-up and cleaning dishes, dining rooms and kitchen. Performing duties of cashier by charging correct established prices, accepting correct payment and giving correct change. Keeping cafeteria and neighborhoods supplied with food items, silverware, dishware, trays and proper utensils for serving. Completing production count sheets. Assisting residents to and from the dining rooms and neighborhood lounges as needed. Following sanitation standards and procedures for the use of all chemicals. Education and Experience: Must be at least 16 years of age. Previous experience in dining and/or a health care setting preferred. Thorough knowledge of HACCP procedures and Pennsylvania Department of Agriculture Sanitation Certification is helpful. Must possess excellent customer service skills and the ability to routinely interact with residents, families, team members and visitors. Join Our Work Family: As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large and beautiful campus also offers you excellent dining options, community events and much more. If you want to become a part of our unique and friendly team, apply to be a Dining Services Specialist with Cross Keys Village today!

The Construction Services Specialist is experienced in multiple skills and has the ability to complete renovation and redecoration of assisted living rooms, apartments, and cottages. Job Duties/Responsibilities: Dismantle unit to be turned over by removing carpet, drapes, kitchen and any other items required to update the living unit Prepare for painting by patching holes repairing cracks and removing wallpaper Paint walls, trim, doors and other painted surfaces Work on miscellaneous drywall and carpentry duties such as replacing doors, adding partitions, installing kitchens and vanities Install plumbing to dishwashers, sinks and vanities etc. Add electrical outlets as needed Uncrate, set in place and hook up appliances Work efficiently having the tools and ability to turnover a living unit in a reasonable amount of time Assist with projects in Residential and Assisted Living Utilize safety devices and follows safety precautions Follow emergency procedures and respond rapidly and appropriately to emergencies ensuring the safety of the residents and staff Follow proper procedures and promote safe work practices in order to maintain a safe working environment Work cooperatively and productively with others, including residents, families, and other employees Willingness to work under direction and supervision Confidentiality regarding resident information must be maintained in strict confidence, as well as other information pertaining to the business of Messiah Lifeways It is the responsibility of all Messiah Lifeways employees to be mindful of safety when performing duties. This is to include performing tasks in a safe manner, as well as being mindful of potential safety issues when traveling throughout the campus. If any unsafe conditions are discovered, this shall be reported to the Office of Safety and Security immediately, and actions shall be taken to reduce the possibility of injury until a permanent solution can be applied. Assist with the Campus Services team as determined by the Director of Construction Services Additional duties and tasks as assigned by the Coordinator of Construction Services or Director of Construction Services Qualifications Required Skills/Abilities: Ability to communicate well with residents and co-workers Working knowledge of all aspects of basic home construction Basic knowledge of plumbing, electrical, carpentry Working knowledge of Microsoft Outlook (E mail), and Microsoft Office (Word and Excel) Education/Experience: Must have a minimum of a High School diploma with technical training and/or a minimum of three (3) years experience in residential and or commercial construction Must have, or be willing to obtain a current Driver's License

Perform a variety of duties in order to provide food to patients, visitors and staff in a safe and courteous manner focusing on retail food operations. Wait on customers in a courteous manner, prepare food and rings sales on sale system. Essential Job Functions Regular, consistent, on-site, and timely attendance. Food Sanitation and Safety Perform food service related to duties in a manner which meet the established Department of Health standards for sanitation and safety. Practice good hygiene which includes handwashing, wearing hair restraints and personal hygiene. Use gloves as directed for serving food, sanitation and food production activities. Perform routine cleaning assignments. Keep work area and equipment neat and clean. Sign and date cleaning sheets when work complete. Report any equipment malfunctions or unsafe work condition promptly to supervisor. Dispose of garbage correctly and safely. Food storage Store all food safely and in proper locations and according to HACCP policy. Store food in a proper storage container, which is clearly labeled and dated. Check dates on stored items and plan usage accordingly to prevent waste. Utilize food items from storage locations on a FIFO (first in, first out) basis. Inform supervisor when the last item is taken out of inventory to ensure accuracy of par levels. Follow department guidelines for use by dates and expiration dates. Store food and supply items from delivery in proper locations. Food Preparation Prepare food according to recipes and production sheets which meet the department standards for quality, and measure by appearance, taste and temperature and portion size. Correctly produce or portion items on production sheets. Report any discrepancies to the supervisor. Maintain records for production area which may include information about production and usage numbers, yields, and over production/leftovers. Follow proper cooking techniques and methods which include but are not limited to: weighing, mixing, measuring, cutting and combining ingredients. Perform simple mathematical calculations accurately when adjusting recipes, volumes and weights of food products. Operate/utilize a variety of manual, electrical and gas cooking equipment and utensils (such as fryers, grill, mixers, pots, pans, blenders, knives, etc.) as directed by recipes to produce a quality product. Inventory items for the following day and prepare orders. Cash Handling Ensure that customers are charged appropriately for food items and all cash transactions are accounted for in cash register balances. Operate cash register according to procedures for cash handling. Notify supervisor immediately of any difficulty or discrepancies at the register. Accurately program the register for current pricing. Keep record of sales. Document appropriately. Perform transaction in a professional manner and answer customer questions in a kind, courteous manner. Food Service Serve food to customers according to department standards. Use correct portioning tool issued for products. Follow HACCP temperature guidelines for holding foods during service to ensure a safe, high quality product. Take and record food temperate at assigned times. Accurately serve food, in the cafeteria. Perform duties in an efficient and cooperative manner. Keep work station clean. Restock as necessary. Demonstrate customer skills in dealing with patients, visitors and employees. Food Receiving Receive food and supplies from vendors to assure accurate and safe delivery as per the HACCP guidelines. Unload food items from pallets or carts and correctly check off invoice. Alert supervisor to discrepancies. Store all items in correct location and rotate items on a FIFO (first in, first out) basis. Store perishable items in a timely manner and proper location according to HACCP guidelines to ensure food safety. Check dates on products and stored items. Notify supervisor of expired items. Return empty boxes to proper trash location. Food Utility Perform routine cleaning assignments to keep work area and equipment neat and clean. Sign and date cleaning sheets when work completed. Report any equipment malfunctions or unsafe work conditions to supervisor. Dispose of garbage correctly and safely. Other related duties as assigned. Required Qualifications High School Diploma, GED or higher level of education. Preferred Qualifications Food Service Experience Cash handling Serve Safe Certification License, Certification & Clearances Act 34-PA Criminal Record Check from the PA State Police system. Supervisory Responsibilities This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department. Position Type/Expected Hours of Work Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between Independence Health locations. AAP/EEO Independence Health is an Equal Opportunity Employer. It is the policy of Independence Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job-related disability, veteran status, or genetic information, or any other protected class. Independence Health will conform to the spirit as well as the letter of all applicable laws and regulations. Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x x Extreme Cold x x Heights x Confined Spaces (labeled) x Extreme Noise(>85dB) x Mechanical Hazards x x Use of Vibrating Tools x x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices X Rotates All Shifts x x 8 Hours Shifts x x 10-12 Hours Shifts x On-Call x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites x Direct Patient Care x Respirator Protective Equipment x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x Chemicals (direct use) Exposure x x x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x x Climbing Ladders x Climbing Stepstool x x Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x 15# 15# Carry x 10# 30# Transfer/Push/Pull Patients x Seeing Near w/Acuity x x Feeling (Sensation) x x Color Vision x Hearing Clearly x x Pulling/Pushing Objects Overhead x x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle x 30# Lifting Seat Pan to Knuckle x 10# 30# Lifting Knuckle to Shoulder x 10# 30# Lifting Shoulder to Overhead x 30# When lift requirement is in excess of 50#, lift assistance (2 person) and/or Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Rogers Behavioral Health is the 3rd largest behavioral organization in the United States. We specialize in care for children, adolescents and adults, all of which have one or more mental or behavioral health condition. The call specialist takes incoming calls from our patients, their families and the general public who are inquiring about the services Rogers provides. This is an upbeat customer service job that offers competitive pay and flexible scheduling. Additional Information All your information will be kept confidential according to EEO guidelines.

Rogers Behavioral Health is the 3rd largest behavioral organization in the United States. We specialize in care for children, adolescents and adults, all of which have one or more mental or behavioral health condition. The call specialist takes incoming calls from our patients, their families and the general public who are inquiring about the services Rogers provides. This is an upbeat customer service job that offers competitive pay and flexible scheduling. Additional Information All your information will be kept confidential according to EEO guidelines.

Join our award winning culture as we serve members in your area! Under the general supervision of the Enrollment Services Manager, the Enrollment Services Specialist is responsible for enrollment and eligibility coordination of Lakeland Care, Inc. (LCI) membership. The Enrollment Services Specialist ensures that member enrollment information is accurately maintained in the Wisconsin Forward Health system, CARES system, and Lakeland Care system. The Enrollment Services Specialist monitors the eligibility status of members in an assigned caseload and assists members as needed in fulfilling annual financial reporting requirements for Medicaid membership recertification. Essential Competencies: Oversee the data entry of member demographic and enrollment information into the TruCare System as well as any state systems; handle daily decisions and problem solving. Perform enrollment reconciliation tasks, to include reviewing Forward Health reports on pending and final enrollments and determine discrepancies with local systems; research and determine appropriate changes; and initiate and monitor corrections to safeguard member eligibility for Family Care programs. Evaluate member fulfillment of eligibility requirements and identify level of risk in continuing service to members with incomplete eligibility documentation. Refer members with high-risk eligibility for disenrollment. Monitor and evaluate Family Care enrollment trends in the assigned counties. Strive to maintain member eligibility by communication with members who are due for a Medicaid recertification review or become ineligible. Respond to member and staff questions regarding eligibility for Family Care and Medicaid. Meet with members, families, and IDT staff as needed to assist members with the Medicaid recertification process. Monitor and report costs associated with membership whose eligibility is at risk. Respect others' opinions and concerns and value diversity in thought and action. Display a positive attitude and actively listen to others. Liaise between county Income Maintenance Specialists and IDTs regarding member eligibility issues. Work with the local Aging and Disability Resource Centers (ADRCs) to coordinate enrollment and disenrollment dates and member specific Family Care eligibility issues. Coordinate backup support coverage with Enrollment Manager Meet regularly with ADRCs and Income Maintenance agencies to maintain a collaborative approach to member service. Requirements Bachelor's degree in Business Management, other related field, or equivalent combination of education and experience (includes knowledge, skills, and abilities). Minimum of two (2) years' experience in Medicaid eligibility. Considerable knowledge in automated systems and software including MS Office Suite products and Spreadsheet applications. Experience with the TruCare System or similar product a plus. Knowledge of state Medicaid information systems (Forward Health and CARES) beneficial. Experience in a health care, human services, and/or non-profit agency setting. Exemplary customer service skills. Strong written and verbal communication skills. Strong time management and organization skills. Ability to function effectively in a fast-paced and changing environment with multiple priorities and objectives required. Ability to comprehend complex material and concepts and apply them to varying situations. Ability to communicate complex concepts to members and families in empathetic yet businesslike manner. Current driver's license, acceptable driving record and proof of adequate insurance required. --------------------------------------------------------------------- Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services to eligible elders and individuals with physical and intellectual or developmental disabilities. Currently we serve members in 22 counties and have 11 offices throughout the Central to North East region of Wisconsin. Our Mission Empowering individuals. Strengthening communities. Inspiring futures. Our Vision To create a world we all want to live in. Our Core Values Kindness - We believe kindness is always possible and that no compassionate act is ever wasted. Inclusion - We believe that open hearts and open minds are the only path to a brighter future. Trust - We believe that honesty is still in style and that promises still have power. We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.

$4,000 SIGN ON BONUS Job Summary/Overall Objectives This position will assist food service leadership and contribute direct oversight and operational excellence to patients, retail customers, and guests. Essential Job Functions * Patient Services * Assists with preparing, serving, and delivering food to patients according to production sheets and standardized recipes in a manner which meets HACCP guidelines. * Ensures all quality processes are followed, including temperature standards and portioning guidelines. Takes and records food and equipment temperatures. * Communicates menus and serving requirements to staff daily. * Ensures POD areas are stocked at the end of meal service. * Performs patient satisfaction rounding and reports and addresses any concerns promptly. * Retail Services * Provides leadership and guidance to the retail operation. Proactively addresses any concerns to leadership. * Monitors temperature, quality, presentation and inventory of prepared foods. * Assists with signage, labels, promotions, and nutritional content to customers. * Effectively performs POS functions; pulls reports as needed. * Can troubleshoot any POS issues and call external support as needed. * Performs excellent customer service to customers. * Catering and Special Functions * Prepares and delivers special function catering. * Effectively performs CMS functions for starting and completion of catering. * Safety/Sanitation * Performs food service duties in a manner which meets the established Department of Health standards for sanitation and safety. * Ensures hygiene practices are followed to include handwashing, gloves usage, and hair restraints. * Reports malfunctioning equipment to maintenance and/or Manager. * Oversees and performs routine cleaning assignments of department. * Oversees sanitation procedures for department including dishwashing, pot washing, and individual prepping and cooking areas. * Has a working knowledge of all equipment utilized in the kitchen setting. * Knows how to handle situations when equipment is not working correctly/safely. * Reports any equipment malfunctions or unsafe work condition promptly to supervisor; completes a work order or calls for outside service. * Oversees disposal of garbage correctly and safely. * Operations Oversight and Communication * Orients and oversees training of new employees; assists with maintaining files and training documents. * Monitors employee work performance and ensures competency. * Assists with performance appraisals and hiring decisions for new hires. * Allocates and delegates work to make efficient use of all resources; assists with covering open shifts. * Assists with the daily work schedule and denotes any variances for the timekeeper and payroll. * Assists in developing clear work objectives and standards to prioritize and focus staff efforts. * Provides a positive working environment and leads employees by example. * Other duties as assigned. Required Qualifications/Experience * High School Diploma or GED, or Higher Level of Education. * Six (6) to twelve (12) months related training/experience in the areas related to Food Safety, Customer Service and Mentoring/Coaching in the food industry. * Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. * Basic Math and Keyboard Proficiency. * Ability to multi-task and prioritize assignments. * Basic working knowledge of computers and office equipment. * Flexible, team player, customer service skills Preferred Qualifications/Experience * Associate or bachelor's degree in food safety, Customer Service and Mentoring/Coaching in the food industry preferred. * Experience in Healthcare setting. License, Certification & Clearances * SERV Safe Certified within six (6) months of hire required. * Act 34-PA Criminal Record Check from the PA State Police system Position Type/Expected Hours of Work * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x x Extreme Cold x x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x x Use of Vibrating Tools x x Operates Vehicle x Operates Heavy Equipment x Use of Lifting/Transfer Devices x x Rotates All Shifts x x 8 Hours Shifts x x 10-12 Hours Shifts x On-Call x Overtime(+8/hrs/shift; 40/hrs/wk) x x Travel Between Sites x Direct Patient Care x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x Chemicals (direct use) Exposure x x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x x Climbing Ladders x Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x x Carry x 15# 15# Transfer/Push/Pull Patients 10# 30# Seeing Near w/Acuity x Feeling (Sensation) x x Color Vision x x Hearing Clearly x Pulling/Pushing Objects Overhead x x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle x x Lifting Seat Pan to Knuckle ### 30# Lifting Knuckle to Shoulder ### 10# 30# Lifting Shoulder to Overhead ### 10# 30# When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required

$4,000 SIGN ON BONUS Job Summary/Overall Objectives This position will assist food service leadership and contribute direct oversight and operational excellence to patients, retail customers, and guests. Essential Job Functions Patient Services Assists with preparing, serving, and delivering food to patients according to production sheets and standardized recipes in a manner which meets HACCP guidelines. Ensures all quality processes are followed, including temperature standards and portioning guidelines. Takes and records food and equipment temperatures. Communicates menus and serving requirements to staff daily. Ensures POD areas are stocked at the end of meal service. Performs patient satisfaction rounding and reports and addresses any concerns promptly. Retail Services Provides leadership and guidance to the retail operation. Proactively addresses any concerns to leadership. Monitors temperature, quality, presentation and inventory of prepared foods. Assists with signage, labels, promotions, and nutritional content to customers. Effectively performs POS functions; pulls reports as needed. Can troubleshoot any POS issues and call external support as needed. Performs excellent customer service to customers. Catering and Special Functions Prepares and delivers special function catering. Effectively performs CMS functions for starting and completion of catering. Safety/Sanitation Performs food service duties in a manner which meets the established Department of Health standards for sanitation and safety. Ensures hygiene practices are followed to include handwashing, gloves usage, and hair restraints. Reports malfunctioning equipment to maintenance and/or Manager. Oversees and performs routine cleaning assignments of department. Oversees sanitation procedures for department including dishwashing, pot washing, and individual prepping and cooking areas. Has a working knowledge of all equipment utilized in the kitchen setting. Knows how to handle situations when equipment is not working correctly/safely. Reports any equipment malfunctions or unsafe work condition promptly to supervisor; completes a work order or calls for outside service. Oversees disposal of garbage correctly and safely. Operations Oversight and Communication Orients and oversees training of new employees; assists with maintaining files and training documents. Monitors employee work performance and ensures competency. Assists with performance appraisals and hiring decisions for new hires. Allocates and delegates work to make efficient use of all resources; assists with covering open shifts. Assists with the daily work schedule and denotes any variances for the timekeeper and payroll. Assists in developing clear work objectives and standards to prioritize and focus staff efforts. Provides a positive working environment and leads employees by example. Other duties as assigned. Required Qualifications/Experience High School Diploma or GED, or Higher Level of Education. Six (6) to twelve (12) months related training/experience in the areas related to Food Safety, Customer Service and Mentoring/Coaching in the food industry. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Basic Math and Keyboard Proficiency. Ability to multi-task and prioritize assignments. Basic working knowledge of computers and office equipment. Flexible, team player, customer service skills Preferred Qualifications/Experience Associate or bachelor's degree in food safety, Customer Service and Mentoring/Coaching in the food industry preferred. Experience in Healthcare setting. License, Certification & Clearances SERV Safe Certified within six (6) months of hire required. Act 34-PA Criminal Record Check from the PA State Police system Position Type/Expected Hours of Work Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x x Extreme Cold x x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x x Use of Vibrating Tools x x Operates Vehicle x Operates Heavy Equipment x Use of Lifting/Transfer Devices x x Rotates All Shifts x x 8 Hours Shifts x x 10-12 Hours Shifts x On-Call x Overtime(+8/hrs/shift; 40/hrs/wk) x x Travel Between Sites x Direct Patient Care x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x Chemicals (direct use) Exposure x x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x x Climbing Ladders x Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x x Carry x 15# 15# Transfer/Push/Pull Patients 10# 30# Seeing Near w/Acuity x Feeling (Sensation) x x Color Vision x x Hearing Clearly x Pulling/Pushing Objects Overhead x x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle x x Lifting Seat Pan to Knuckle ### 30# Lifting Knuckle to Shoulder ### 10# 30# Lifting Shoulder to Overhead ### 10# 30# When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required

Summary: Operates telephone system by answering incoming calls, scheduling appointments and directing all other callers to appropriate personnel to ensure Patient Care Excellence by performing the following duties. Essential Functions: • Schedules patient appointments, determining between urgent and non-urgent injuries. • Answers incoming telephone calls and responds accordingly and/or directs caller to appropriate personnel. • Receives and conveys detailed and descriptive messages from patients and directs to appropriate personnel. • Answers questions about organization and provides callers with address, directions, and other information. • Other duties may be assigned. Qualifications Qualifications: • High school diploma or general education degree (GED). One-year related experience and/or training; or equivalent combination of education and experience. • Ability to multitask and maintain professional telephone etiquette. • Computer Database software and Internet software. • Problem solving skills in standardized situations. • Ability to work accurately and efficiently. • Excellent verbal and written communication skills. • Knowledge of medical terminology helpful. • Prior customer service representative experience required. • Knowledge of 3rd party insurance and medical office experience helpful. • Prior experience in an orthopaedic setting helpful. OAA Orthopaedic Specialists has been the preferred choice of the Lehigh Valley for comprehensive orthopaedic care for over fifty years. Our mission is to be the region's premier medical provider focused exclusively on orthopaedic care. To achieve this mission, OAA Orthopaedic Specialists seeks to employ individuals that strive to put the needs of our patients first and foremost. With internationally renowned physicians, state-of-the-art technologies, and various locations, OAA is home to some of the area's best and brightest employees. Our employees strive to provide a quality patient-centered experience to our patients and their families. OAA offers a great benefits package to include Health/Dental/Vision, Company paid Life/LTD and AD&D insurance, paid vacation, holiday, and sick leave, and a 401(k) plan. As the COVID-19 pandemic continues to impact the world, it is our responsibility to help keep our employees, customers, patients, partners, communities, and the world healthy and safe. To preserve our ability to nourish the world in a safe and responsible way all CDC guidelines are in place and being followed.

Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment. Education High School Diploma or Equivalent Required Bachelor's Degree Preferred or Combination of relevant education and experience may be considered in lieu of degree Required Experience 2 years experience in customer service or a Call Center Required General Experience communicating in Spanish (Bilingual) Preferred General Experience in a physician practice or call center environment Preferred Licenses '394662

Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per scheduling protocol. Assures compliance and integrity. Education High School Diploma or Equivalent Required Bachelor's Degree in Marketing, Communications or Healthcare Preferred Experience 2 years experience in customer service Required General Experience in a physician practice or call center environment Preferred General Experience and prior knowledge in scheduling for physician office or radiology Preferred General Experience and knowledge working in an Electric Medical Record System (EMR) Preferred General Experience communicating in Spanish or other languages (Bilingual) Preferred Licenses '394616

Your Tomorrow is Here! Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike. Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment. Education High School Diploma or Equivalent Required Bachelor's Degree Preferred or Combination of relevant education and experience may be considered in lieu of degree Required Experience 2 years experience in customer service or a Call Center Required General Experience communicating in Spanish (Bilingual) Preferred General Experience in a physician practice or call center environment Preferred Licenses

Performs a variety of general and routine duties involved in the pre- and post-analytic portions of lab test processing. The drawing, collection, and processing of blood and other specimens from positively identified patients and their corresponding required information. Records, processes or otherwise enters and manages necessary patient and specimen related information following established methods and procedures. Education High School Diploma or Equivalent Required Other Classes in general sciences Preferred Experience 1 year experience performing phlebotomy and specimen processing Required Licenses '396070