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Landmark Credit Union jobs - 29 jobs

  • 148 - Baughmans - Customer Service Representative

    First United Corporation 4.6company rating

    Frederick, MD job

    Job Reporting Relationships Supervised by: Community Office Manager Supervises: None Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum; successful completion of First United Bank & Trust CSR Training Program; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills sufficient to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills. Experience: A minimum of two (2) years' customer service experience in related positions normally required.,. General Responsibilities Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. provide technical guidance to customers around bank technology through demonstrations and assistance. Must demonstrate MYBANK core values and uncommon service standards; including: Modeling helpfulness, Yielding to the customer, Being passionate, Adapting solutions, Nurturing trust, Keeping it personal. Essential Duties 1. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative: a. Greets and serves customers in a friendly and courteous manner. b. b. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. c. Accepts and processes deposits of various account types. d. Cashes checks within approved authority and operating policy. e. e. Sells Cashiers Checks. f. f. Recommends and demonstrates account service technology to enhance customer experience. g. g. Completes CTR reports for multiple transactions or for transactions of $10,000 or more in cash. h. h. Processes loan payments, and other related payments. i. Processes night deposits and mail deposits. j. Maintains branch cash vault. k. Maintains an approved level of cash; turns in excess and mutilated cash. l. l. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis. m. Prepares reports relating to the function, e.g., currency transactions, BSA reports, etc. n. Processes daily work on Branch Capture for transmission to corporate office. o. Maintains supplies and an awareness of Teller supply inventory control; orders coin and currency for branch as needed. 2. Refers customers requiring loan or deposit account servicing, inquires about bank products and services or opening new accounts to the branch Relationship Advisor, Community Office Manager or appropriate business line specialist. 3. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. 4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 5. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 6. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 7. 7. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. 8. 8. Provides technical guidance and training to other Customer Service Representatives. Ancillary Duties 1. May be required, on occasion, to provide safe deposit box services to customers. 2. 2. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc. 3. May be required to balance and/or service ATM machines. 4. May be required to verify coin for vault cash control purposes. 5. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Telephone 2. Calculator 3. Copy machine 4. Fax machine 5. PC/Computer keyboard 6. Printer 7. Currency/Coin machines 8. Branch Capture equipment 9. Cash Advance equipment 10. ATM machines 11. Sorter 12. Currency verifier 13. Combination lock 14. Check cutter 15. Office doors & security equipment Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime. Hourly Range Minimum: $15.00 Maximum: $22.12
    $15-22.1 hourly 60d+ ago
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  • VP Sourcing and Procurement (Hybrid)

    The Bancorp 4.3company rating

    Remote or Wilmington, DE job

    ***This position is available as a hybrid position in our Wilmington, DE or Sioux Falls, SD office.*** Provides strategic leadership, direction, and oversight of all sourcing, vendor management, and procurement functions. Responsible for developing global sourcing strategies, optimizing supplier relationships, ensuring compliance with regulatory and corporate policies, and achieving cost savings while maintaining high standards of quality, risk management, and service delivery. Aligns closely with Third Party Risk Management, Legal, Compliance, Business Lines, Finance, HR, Operations, Facilities, and Information Technology. Responsibilities Essential Functions Manages vendor relationships, specifically IT vendors, to ensure a quality and cost-effective IT purchasing function. Works with business line owners to manage each relationship, ensuring that multiple departments use similar vendors to obtain the best pricing and services for the organization. Consolidates vendor services as needed with internal business heads. Prepares strategic purchasing plans with business leaders. Discusses multi-year strategies and develop and manage policies and procedures related to the procurement of IT and other goods and services and as well as the management of existing vendor relationships. Delivers executive summaries and presentations to senior leadership detailing cost, quality, and service delivery, analyzing gaps and opportunities at the corporate level and making recommendations. Selects company product and service providers based on vendor analysis. Researches and interviews suppliers. Evaluates vendor quotes and services to determine most desirable suppliers. Provides recommendations to senior leadership. Negotiates pricing to ensure products and services are purchased. Manages vendor performance and productivity identifying, tracking, and reporting on appropriate metrics. Develops and evaluates effectiveness of the VMO in supporting IT services and suppliers. Provides advice and guidance to managers and executives regarding purchasing and vendor assessment standards and processes. Ensures third party vendor controls are in place for items such as vendor diversity and system/IT purchases. Monitors contract renewal, expiration, and pricing dates. Develops contractual standards. Manages contract repository to ensure contracts are current and follow up as critical contract dates approach. Leads the contract renewal and associated administrative processes. Facilitates the resolution of issues by working with internal partners to resolve outstanding terms and conditions and ensure that the contract approval and signatures are obtained. Facilitates and schedules meetings with the relevant parties to provide timely resolutions. Manages RFP's in response to requests from business lines and partners. Monitors third party vendor performance against contractual requirements to ensure service level agreements are being met. Follows up with vendors and internal teams. Performs other duties as assigned. Qualifications Education/Experience Requirements Bachelor's degree or an equivalent combination of training and experience. 8 years of Sourcing and Procurement experience. Preferred Qualifications Strong working knowledge of legal and contract terms and conditions. Excellent analytical and decision-making skills. Demonstrates a high level of attention to detail. Consistent track record of producing high quality results. Ability to lead groups people toward common goals. Excellent verbal, written, and interpersonal communication skills. A team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook. No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-CB1 #LI-Hybrid
    $138k-205k yearly est. Auto-Apply 5d ago
  • Human Resources Generalist (Hybrid)

    The Bancorp 4.3company rating

    Remote or Sioux Falls, SD job

    Work Arrangement: ***After the initial training period, this is a hybrid role, working onsite in Sioux Falls, SD office.*** Provides day-to-day support to the HRBP team across various HR functions, including learning and development, benefits, employee relations, compliance, and HR operations projects. Responsibilities Essential Functions Assists HR Business Partners (HRBPs) in handling employee relations matters by gathering information, coordinating meetings, and documenting discussions to ensure compliance with company policies. Reviews, processes, and maintains accuracy of employee changes in ADP and other HR systems, including pay, address, and lifecycle updates (promotions, transfers, terminations), following HRBP approvals. Maintains up-to-date HR documentation and ensures secure handling of sensitive employee information and legal agreements (e.g., severance and retention). Supports execution of performance review processes, tracks completion, assists with calibration meetings, and contributes to talent development and diversity initiatives. Provides support for benefits programs, open enrollment, and employee inquiries, liaising with providers to ensure timely and accurate resolution. Plans and executes engagement initiatives, organizes events, and surveys, and gathers feedback to foster a positive work culture. Assists employees and People Managers with HR policy interpretation, ensures consistent application across the organization, and supports HR audits and document accuracy. Prepares, updates, and maintains HR Executive dashboards, reports, and metrics to support data-driven decision-making and executive reporting. Creates PowerPoint presentations, coordinates project meetings, and helps execute HR initiatives within defined budgets, timelines, and quality standards. Assists with the Learning Management System (LMS), updates course content, and provides recommendations to enhance employee development. Performs other related duties as assigned. Sioux Falls, SD Headquarters only: Escorts interviewees to and from their interviews, ensuring a welcoming and professional candidate experience. Serves as a visible and approachable member of the HR team in the Sioux Falls office, fostering connection and support across departments. Partners with the Corporate Recruiter to support general recruiting needs and ensure a positive hiring experience. Qualifications Education/Experience Requirements An undergraduate degree in a related field or an equivalent combination of training and experience. A minimum of 3 years directly related to Human Resources generalist experience. Preferred Qualifications Strong working knowledge of all applicable employment laws and regulations. Excellent verbal, written, and interpersonal communication skills. A team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in the Microsoft office suite, e.g., Excel, PowerPoint, Word, and Outlook. Up to 25% travel required for job fairs or to other locations as needed. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-Hybrid #LI-PJ1
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Fintech Technology Integrator (Hybrid)

    The Bancorp 4.3company rating

    Remote or Sioux Falls, SD job

    ***After the initial training period, this is a hybrid role, working onsite in Sioux Falls, SD office.*** For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners' businesses into the future. At The Bancorp, We Define Fintech Partnerships. The Bancorp does more than just enable our clients' product innovations, we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continuously transform the payments landscape. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't “settle” for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. The Technology Integration Manager for the Fintech Solutions division is a key member of the Business Risk and Controls team and will serve as a critical bridge between business teams, operations, and technology functions in a dynamic fintech/Banking-as-a-Service (BaaS) environment. This role focuses on ensuring seamless adoption, integration, and optimization of artificial intelligence platforms, and enterprise software tools that support the company's products and services. The Technology Integration Manager will leverage technical knowledge with strong communication and training skills to enable teams to use all technology tools (with a high emphasis on Artificial Intelligence “LLM”s) effectively, securely, and innovatively. Responsibilities Essential Functions Partners with department leadership to understand workflows and identifies opportunities where artificial intelligence and other enterprise tools can improve efficiency, compliance, and client experience. Leads onboarding and training sessions for internal teams on enterprise artificial intelligence tools, SaaS platforms, and new integrations. Develops clear documentation, guides, and playbooks to standardize technology use. Champions best practices to ensure teams maximize the value of available tools while staying compliant with industry regulations. Acts as a liaison between IT/security teams and business users to ensure technology adoption aligns with security, privacy, and regulatory requirements. Supports change management initiatives tied to new technology rollouts and digital transformation projects. Provides feedback loops to technology teams on user experience, integration pain points, and opportunities for improvement. Monitors fintech and BaaS technology trends, recommending tools that can enhance efficiency, scalability, and compliance. Pilots and evaluates new solutions to drive innovation in internal and client-facing processes. Advocates for automation and integration opportunities to reduce manual effort and operational risk. Qualifications Education/Experience Requirements Bachelor's degree in Information Systems, Business Technology, Computer Science, or related field or equivalent training and experience. 7 years of experience in a technology adoption, business systems analyst, solutions consultant, or integration-focused role (fintech or financial services experience strongly preferred). Proficient in Microsoft Office suite, e.g., Excel, VISIO, Word, Outlook, PowerPoint as well as Large Language Models and/or Artificial Intelligence assistants. Basic understanding of data security, compliance, and regulatory considerations within fintech/financial services. Preferred Qualifications AI experience preferred. Strong communication skills - able to “translate” between technical and business audiences. Passionate about leveraging technology to enhance financial services and client outcomes. Comfortable working in a fast-paced, highly regulated environment. Adaptive and innovative, with a focus on continuous improvement. Growth mindset and eagerness to stay ahead of industry trends. Demonstrated ability to lead training, adoption initiatives, and change management efforts. Analytical mindset with strong problem-solving and project management abilities. Proven ability to influence across technical and business functions. Excellent verbal, written, and interpersonal communication skills. Team player, able to work effectively in a team fostered, multi-tasking environment. Up to 25% travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-Hybrid #LI-PJ1
    $30k-41k yearly est. Auto-Apply 5d ago
  • 255 - Deposit Services R5 - Deposit Services Relationship Manager II

    First United Corporation 4.6company rating

    Frederick, MD job

    Job Reporting Relationships Supervised by: Chief Revenue Officer Supervises: None Basic Qualifications Education/Training: A B.S. or B.A. degree in Marketing, Finance, or Business Management preferred, or equivalent experience normally required; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; sound knowledge of banking services and procedures; proficient PC skills; visual and auditory skills; valid driver's license. Experience: A minimum of two to four (2-4) years' experience in related positions normally required, including a minimum of two (2) years' experience in related bank sales positions. General Responsibilities Responsible for performing a variety of duties to support the Treasury Management business development function; develop, source, and grow complex business relationships to gather additional deposits. Manage Region's Merchant Service Referral Process to increase MID's and residual income. Coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Essential Duties Performs a variety of duties to support the Treasury Management business development function within each region of the bank; including: Solicits and grows new fee income and additional deposits from existing and prospective Treasury Management and Commercial clients through outside sales calls, telephone, and written communication. Achieves and/or exceeds calling and sales goals; participates in trade shows, community events, and chamber functions, with a goal of increasing awareness and facilitating referrals. Effectively communicates features and benefits of the bank's products and services to existing and prospective customers. Conducts business seminars in conjunction with other sales units for the purposes of lead generation, increasing general awareness of the Treasury Management and Commercial Internet solutions, and identifying customers and prospects which offer growth opportunities for the company. Acts as a primary point of contact to communicate benefits and features, answer questions, and coordinate and assist with installation of services. Manage Region's Merchant Service Referral Process to increase MID's and residual income. Conducts follow-up calls to existing clients and new customers to assure customer satisfaction and foster retention. Actively participates in regional team sales meetings, and trains branch personnel as needed to identify prospective clients for Treasury Management and Commercial Internet Banking solutions. Works with the Training Department in the development of training resources. Responds to referrals from internal business partners; makes joint sales calls and presentations where applicable, as well as effectively transitions customers/prospects to appropriate sales units. Reviews monthly scorecard and performance reports with manager, detailing business development activities and sales results for Treasury Management and other bank products, as well as deposits and fee generation. Fosters relationships with Team Sales members to increase overall sales success of the company. Conducts educational seminars for existing and prospective commercial clients on Treasury Management services. Conducts all business development efforts in alignment with overall company strategy. Participates in sales meeting as directed; including Commercial Staff, Regional Team Sales and Retail Bank Sales meetings. Maintains a high level of market area knowledge. Performs other related duties as assigned. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various outside locations Equipment/Machines Automobile Telephone PC/Computer keyboard Printer Copy machine Fax machine Calculator Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is salary and not eligible for overtime. Salary Range Minimum: $46,000 Maximum: $101,200
    $46k-101.2k yearly 27d ago
  • 145 - Boonsboro - Community Office Manager

    First United Corporation 4.6company rating

    Boonsboro, MD job

    Job Reporting Relationships Supervised by: Community Success Manager Supervises: Relationship Advisor, Customer Service Representative Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum; college degree preferred; successful completion of First United Bank & Trust Community Office Manager Certification Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of up to eight (8) employees and/or branch asset size of $16 million to $40 million; moderate consumer lending authority and small business banking skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license. Experience: A minimum of three (3) to five (5) years' related experience normally required. General Responsibilities Responsible for managing the Community Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports; performing all of the duties of a Relationship Advisor. Essential Duties 1. Manages the Community Office in order to meet the financial services needs of customers in the assigned community market area as follows: a. Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled. b. Ensures that the community office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives. c. Makes certain that all office operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc. d. Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers. e. In consultation with the sales staff, establishes specific sales and customer service goals for each sales representative. f. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques. g. Ensures that all sales and customer service reporting information is provided on a timely basis. h. Conducts regularly scheduled (at least monthly) sales and customer service meetings. i. Serves as an active member of the office customer service team by performing all of the duties of a Relationship Advisor and, as such, is held accountable for sales performance. (See Relationship Advisor Description.) j. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area. k. Actively participates in the community in a manner that reflects favorably on the Bank. l. Becomes actively involved in targeted community activities and organizations. 2. Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.; ensures that the office and all personnel adhere to the same. 5. Directly supervises assigned personnel as follows: a. Assists in the selection of new personnel as appropriate. b. Makes provisions for the proper orientation and training of new personnel. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. d. Organizes, schedules, and distributes work among assigned personnel. e. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. f. Administers personnel policies and procedures as established by bank policy. 6. Communicates with the Community Success Manager other office managers, and appropriate staff personnel in order to integrate goals and activities. 7. Provides periodic reports to the Community Success Manager and other groups as required throughout the Bank. 8. Participates as an active member of Team Sales group by attending and participating in the monthly sales meetings. 9. Proactively identifies fee income opportunities by referring across all lines of business such as Trust, Brokerage, Mortgage, Commercial, and in order to meet assigned fee production goals. Ancillary Duties 1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Automobile 2. Telephone 3. PC/Computer keyboard 4. Printer 5. Fax machine 6. Copy machine 7. Calculator Job Reporting Relationships Supervised by: Managing Director of Retail Supervises: Relationship Advisor, Customer Service Representative Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum; college degree preferred; successful completion of First United Bank & Trust Community Office Manager Certification Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of up to eight (8) employees and/or branch asset size of $16 million to $40 million; moderate consumer lending authority and small business banking skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license. Experience: A minimum of three (3) to five (5) years' related experience normally required. General Responsibilities Responsible for managing the Community Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports; performing all of the duties of a Relationship Advisor. Essential Duties 1. Manages the Community Office in order to meet the financial services needs of customers in the assigned community market area as follows: a. Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled. b. Ensures that the community office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives. c. Makes certain that all office operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc. d. Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers. e. In consultation with the sales staff, establishes specific sales and customer service goals for each sales representative. f. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques. g. Ensures that all sales and customer service reporting information is provided on a timely basis. h. Conducts regularly scheduled (at least monthly) sales and customer service meetings. i. Serves as an active member of the office customer service team by performing all of the duties of a Relationship Advisor and, as such, is held accountable for sales performance. (See Relationship Advisor Description.) j. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area. k. Actively participates in the community in a manner that reflects favorably on the Bank. l. Becomes actively involved in targeted community activities and organizations. 2. Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.; ensures that the office and all personnel adhere to the same. 5. Directly supervises assigned personnel as follows: a. Assists in the selection of new personnel as appropriate. b. Makes provisions for the proper orientation and training of new personnel. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. d. Organizes, schedules, and distributes work among assigned personnel. e. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. f. Administers personnel policies and procedures as established by bank policy. 6. Communicates with the Community Success Manager other office managers, and appropriate staff personnel in order to integrate goals and activities. 7. Provides periodic reports to the Community Success Manager and other groups as required throughout the Bank. 8. Participates as an active member of Team Sales group by attending and participating in the monthly sales meetings. 9. Proactively identifies fee income opportunities by referring across all lines of business such as Trust, Brokerage, Mortgage, Commercial, and in order to meet assigned fee production goals. Ancillary Duties 1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Automobile 2. Telephone 3. PC/Computer keyboard 4. Printer 5. Fax machine 6. Copy machine 7. Calculator Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime Hourly Range Minimum: $17.02 Maximum: $37.45
    $17 hourly 26d ago
  • 440 - Trust - Region IV - Wealth Advisor

    First United Corporation 4.6company rating

    Frederick, MD job

    Basic Qualifications Education/Training: A B.S. or B.A. degree in a related field, or equivalent education and work-related experience normally required; completion of Cannon Trust Schools I, II, and III or equivalent education and work experience; completion of approved trust sales training; Series 7 Brokerage license; Life Insurance license preferred; sales management training; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; moderate computer skills; knowledge of current laws and regulations regarding trust and estate administration; ability to generate a minimum of $50,000 new revenue per year; demonstrated management and supervisory skills; visual and auditory skills; valid driver's license. Experience: A minimum of three (3) years' experience in related positions normally required. General Responsibilities Responsible for soliciting new trust business from present and prospective customers; participating with the Senior Trust Officer in establishing specific goals for trust personnel; ensuring the department's compliance with operating policies and procedures established for the trust sales function; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports. Essential Duties 1. Solicits new trust business from present and prospective customers of which the following are illustrative: a. Cultivates internal and external referral sources and Centers of Influence. b. Develops and maintains calling program for existing book of business. c. Provides financial calculations as part of the sales process. d. Maintains thorough knowledge of all bank products and services. e. Maintains knowledge of current laws and regulations regarding trust and estate administration. f. Develops and executes direct mail campaigns and cold call programs as appropriate to identify qualified prospects. g. Conducts seminars and presentations as part of the sales effort. h. Provides assistance to other bank and trust employees as requested. i. Maintains timely and accurate records. j. Provides administrative support for selected relationships. k. Maintains current and proficient knowledge of the investment policy, products, and procedures. l. Assists with the initial investment/design of new account portfolios. m. Participates in community activities as it relates to the successful completion of primary duties. n. Cross sells all bank products and services as appropriate. o. Serves on Trust Investment Committee. 2. Participates with the Senior Trust Officer in establishing specific goals for trust personnel; implements strategies to achieve these goals.3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, Financial Industry Regulatory Authority (FINRA), etc.; ensures that the department and all personnel adhere to the same.5. Directly supervises assigned personnel as follows: a. Assists in the selection of new personnel as appropriate. b. Makes provisions for the proper orientation and training of new personnel. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. d. Organizes, schedules, and distributes work among assigned personnel. e. Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. f. Administers personnel policies and procedures as established by bank policy. 6. Communicates with the Senior Trust Officer, other department managers, and appropriate staff personnel in order to integrate goals and activities. 7. Provides periodic reports to the Senior Trust Officer and other groups as required. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Assigned office location Various outside locations.Equipment/Machines 1. Automobile 2. Telephone 3. PC/Computer keyboard 4. Printer 5. Calculator 6. Fax machine 7. Copy machine Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is salary and not eligible for overtime. Salary Range Minimum: $58,656 Maximum: $101,200
    $58.7k-101.2k yearly 60d+ ago
  • Senior Security Architect

    First Hawaiian Bank 4.7company rating

    Remote or Urban Honolulu, HI job

    Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a collaborative and detail-oriented Senior Security Architect to join our Cybersecurity Architecture & Operations Department. This role supports the strategic development and integration of security controls in a hybrid on-premise and cloud environment (IaaS, SaaS, PaaS, etc. ) managed by the Bank. Supports the Security Architecture & Operations team in the implementation of secure business solutions by working with technical and business unit leads to integrate with the Bank's on-premise infrastructure and/or cloud technology stack. Responsible for defining and executing the bank's strategy for secure cloud services delivery. a { text-decoration: none; color: rgb(70,79,235); } tr th, tr td { border: 1. 0px solid rgb(230,230,230); } tr th { background-color: rgb(245,245,245); } Remote work may be considered for this position; approval is subject to review by Human Resources and alignment with business needs. Compensation: The annual salary range for this role is: $114,000 - $146,000 per year; commensurate with experience. Work Schedule: Monday through Friday 8:00AM to 5:00PM (hours may vary) The ideal candidate will have: Bachelor's degree in an information technology related field or equivalent work experience required. Preferred Security and Technical Certifications: Cloud security certifications (AWS, GCP, Azure), SSCP, Security+, GSEC, Microsoft Certified Systems Engineer (MCSE), Certified Information System Security Professional (CISSP), Cisco Certified Network Professional (CCNP), Cisco Certified Security Professional (CCSP) and/or other related Cybersecurity certifications. 2 years of experience with AWS; and 5 years of experience in IT infrastructure architecture (cloud, routing, switching, WAN/LAN, virtualization, systems engineering, scripting, etc. ); and 5 years of experience in security engineering and security architecting required. Demonstrated experience engineering and architecting complex IT infrastructure solutions. Proficient with cloud service providers (AWS, GCP, Azure) Proficient with complex WAN/cloud networks Proficient Linux and Windows Server OS Administration capabilities. Ability to manage multiple projects and initiatives at once. Experience working with Security Devices and Infrastructure to include Security Information Event Management systems, Firewalls, Web Application Firewalls, Intrusion Detection Systems, Anti-Malware systems, File Integrity systems, DDoS mitigation appliances, and IP Reputation Management. strong technical understanding of current cyber security threats, trends, and mitigations such as malware variants and mitigation techniques. Knowledge of and ability to identify web attack vectors, e. g. , SQL injection, XSS, CSRF, session-hijacking. Available to work afterhours (nights/weekends/holidays) as needed Benefits: We proudly offer a comprehensive benefits program for all employees. For more information, Click Here We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www. fhb. com/careers . Mahalo for choosing First Hawaiian Bank! Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!
    $114k-146k yearly 22d ago
  • FCRM Intern (Hybrid)

    The Bancorp 4.3company rating

    Remote or Wilmington, DE job

    Work Arrangement: ***After the initial training period, this is a hybrid role, working onsite in our Wilmington, DE office.*** The Bancorp's Internship program is designed to give students a meaningful and challenging hands-on learning experience as well as an inside look into a career in the financial services. Interns are immersed into our culture and will work on real projects within their business lines/function that will expand their knowledge and the tools needed to successfully launch their career and complement their education with real-world job experience. Responsibilities Essential Functions Provides general support to the Financial Crimes Risk Management (FCRM) department Under guidance and direction of various subject matter experts, contributes to the execution of department specific projects and initiatives through data collection, research, analysis, and administrative support. Gathers information from a variety of sources, prepares analytic reports, and summary presentations for management use in formulating recommendations. Develops an understanding of processes and procedures. Shares insights and recommendations for potential enhancements and efficiencies. Participates in documenting department processes and procedures. Develops a knowledge and understanding of the Banking industry that includes both the customer experience and the inter-relationships of various internal functional departments. Supports technical and analytical efforts to improve the quality, reliability, and usefulness of data. Successfully contribute to the achievement of assigned department objectives. Performs other duties as assigned. Qualifications Preferred Requirements Strong analytical and problem-solving skills Excellent verbal, written, and interpersonal communication skills with the ability to effectively and clearly communicate and present ideas to senior leadership Excellent verbal, written, and interpersonal communication skills A team player able to work effectively in a team fostered, multi-tasking environment Proficient in Microsoft Office suite (Excel, Word, Outlook) No travel required. Program Eligibility Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications. Enrolled full-time in an undergraduate college degree program at the rising junior level, junior or senior level standing, enrolled in a master's program or recently graduated within the past six months. Students must have a cumulative GPA of 3.0, this will be confirmed by the recruiter. Pursuing a bachelor's or master's degree directly related to the department for which the internship program is listed. Must be available for full-time internship. May not be related to any employee of The Bancorp. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid
    $26k-31k yearly est. Auto-Apply 4d ago
  • FCRM Investigations and Reporting Analyst II (Hybrid)

    The Bancorp 4.3company rating

    Remote or Wilmington, DE job

    Work Arrangement: ***After the initial training period, this is a hybrid role, working onsite in our Wilmington, DE office.*** Investigates and analyzes more complex potential anti-money laundering and fraudulent transactions and document findings up to and including filing Suspicious Activity Reports and escalating cases to the proper government enforcement authorities. Responsibilities Essential Functions Conducts financial forensic investigations on AML (Anti-Money Laundering) cases involving complex transaction patterns, including those derived from internal escalations, referrals from business lines, law enforcement requests, and department intelligence. Determines and pursues the best investigative approach for each unique case, ensuring material risk factors are addressed in compliance with AML department policies and regulatory expectations. Writes and prepares Suspicious Activity Reports (SAR), following established regulatory guidelines and time frames. Documents steps taken through the investigation escalation process through supporting research and data. Communicates findings, status, open issues, and other AML-related items to management regularly. Interfaces with internal and external partners to obtain information, as needed, on questionable transaction activity. Escalates and coordinates cases with law enforcement as applicable. Obtains information and assistance from law enforcement agencies, peer banks, and other external groups on AML issues and cases. Works closely with internal groups to ensure understanding of SAR and investigative requirements. Provides feedback, input, and suggestions on and Know Your Customer (KYC) issues, acting as a subject matter expert on the operations and processes to streamline and improve function effectiveness. Performs other duties as assigned. Qualifications Education/Experience Requirements Undergraduate degree in a related field preferred. Otherwise, a non-related undergraduate degree and combination of training and experience will be considered. 5 years of transaction monitoring, KYC, sanctions, fraud, or investigative experience in BSA/AML. Experience in writing and preparing Suspicious Activity Reports (SARs) in accordance with applicable regulatory requirements. Preferred Requirements Extensive working knowledge of BSA/AML and KYC rules and regulations with exposure to SARs documentation. Excellent verbal, written, and interpersonal communication skills. A team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-Hybrid #LI-PJ1
    $52k-67k yearly est. Auto-Apply 18d ago
  • VP Enterprise Compliance (Hybrid)

    The Bancorp 4.3company rating

    Remote or Wilmington, DE job

    ***This position is available as a hybrid position in our Wilmington, DE or Sioux Falls, SD office.*** Manages and administers the bank's compliance risk management program in collaboration with the Compliance Officer. Responsibilities Essential Functions Keeps abreast of relevant consumer protection laws, regulations, and supervisory guidance applicable to the assigned business line, (i.e., “Alphabet” of consumer and credit regulations such as, but not limited to B, C, E, F, G, M, O, P, V, X, Z, CC, DD) and other laws for example, but not limited to, E-SIGN, 1099 IRS rules, and ID Theft. Informs management, clients and interested parties of new and modified compliance requirements. Trains internal and external clients on compliance requirements through a variety of methods including one on one or staff meetings, memos, educational presentations, and providing guidance on specific situations. Reviews and updates policies, procedures and disclosures as needed for adherence with applicable laws and regulations. Assists in the development of compliance-related policies and procedures. Assists in creating and maintaining company standards related to higher risk products, services, and practices. Ensures documentation and training materials are current to minimize risks. Performs compliance reviews and risk assessments on new programs and initiatives. Performs ongoing evaluation of third parties requiring enhanced oversight. Participates in onsite due diligence reviews of key third party service providers. Reviews elevated marketing materials for adherence to regulatory requirements and bank standards, providing guidance and advice to bring the materials into compliance. Oversees monitoring and testing to ensure that activities are completed in accordance with approved schedules. Identifies corrective action and follows up to ensure implementation. Builds and maintains close working partnerships with internal stakeholders and external clients to ensure they seek advice and counsel when needed on compliance issues. Prepares and presents compliance reports and executive summaries of compliance activities including concerns, issue trends and patterns, etc. and discuss recommendations for initiating additional controls and audits. Acts as a subject matter expert, advising the team, other departments and clients on day-to-day, elevated, and complex compliance issues, rules, and regulations. Partners with internal and external stakeholders to develop solutions and recommendations to meet compliance needs. Assists in the management of compliance-related audits and examinations. Gathers relevant documentation as requested, meets with auditors to respond to questions, prepares audit responses as needed, and implements actions recommended by auditors and examiners. Performs other duties as assigned. Qualifications Education/Experience Requirements Undergraduate degree in business or a related field or an equivalent combination of training and experience. 10 years of compliance experience in the banking or financial services industry. Preferred Qualifications CRCM certification preferred. Extensive knowledge of federal consumer protection laws and regulations. Excellent verbal, written, and interpersonal communication skills. Ability to simultaneously prioritize and manage multiple projects and deadlines. Comprehensive working knowledge of consumer and commercial banking laws and regulations. A team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. Experience in relational databases (Quick Base and Archer) is preferred. No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-CB1 #LI-Hybrid
    $106k-149k yearly est. Auto-Apply 60d+ ago
  • 204 - Commercial Underwriting East Potomac - Regional Credit Officer

    First United Corporation 4.6company rating

    Frederick, MD job

    ob Reporting Relationships Supervised by: Chief Credit Officer Supervises: Credit Analyst I & II, Senior Credit Analyst & Administrative Analyst Basic Qualifications Education/Training: A Bachelor of Science or Bachelor of Arts degree in Accounting, Finance or related field of study is preferred. In lieu of a bachelor's degree consideration will be given to individuals with a High School Diploma and a minimum of seven years of directly related commercial lending or commercial underwriting experience. Specialized education, training and certification in financial analysis, credit risk, appraisal review, and lending normally required; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Advanced reading, writing, grammar, and mathematics skills; advanced interpersonal relations and effective communicative skills; advanced knowledge of current lending, appraisal, and loan review regulations and banking regulations, procedures, and operations; advanced ability to analyze and interpret complex financial statements; advanced risk rating skills; advanced loan structuring, covenanting and conditioning skills; advanced knowledge of concentration risk and pricing philosophy; strong PC skills, including spreadsheet software and loan management software; advanced time management skills; technical supervisory skills sufficient to provide guidance and training to Credit Analyst I & II(s), Senior Credit Analyst(s) and Administrative Analyst(s); visual and auditory skills; valid driver's license. Experience: A minimum of seven (7) years of related commercial underwriting or commercial lending experience with a minimum of two (2) years of supervisory experience normally required. General Responsibilities The Regional Credit Officer is responsible for ensuring an effective and efficient commercial credit underwriting function by coordinating work within the department to meet the expectations of our existing and future business customers; managing the Credit Analysts I & II, Senior Credit Analysts, and Administrative Analysts; providing detailed financial, market and industry analysis; assessing credit risk within both proposed commercial loan requests and existing commercial loan portfolio; providing analysis and reviewing the Bank's top aggregate commercial relationships; managing the Bank's commercial appraisal process to assure compliance with regulatory requirements; providing alternative solutions through structure, conditions and covenants to mitigate risk; ensuring the department's compliance with operating policies and procedures and outside regulatory requirements; effectively communicating with both internal & external bank customers; providing periodic report; and providing on-going training & support to retail branch associates. Essential Duties * Coordinates workflow of commercial loan & ACH proposals, relationship reviews, loan maturities, and renewals for the Bank's commercial loan customers including those serviced by the both retail branch staff and commercial lending staff. Work is distributed among assigned personnel based upon complexity & turnaround time frames. * Communicates with commercial lending staff during the vetting process of prospective loan requests, attends client calls and aides in assessing the Bank's credit appetite for deals to facilitate sound credit decisions. * Manages analysis quality to assure for consistent, superior quality narrative financial analysis including but not limited to discussion of financial condition, cash flow & balance sheet trends, ratio analysis, loan pricing review, peer & industry comparisons, and collateral assessment. * Assesses loan proposals for Bank and Regulatory policy compliance. Assures all exceptions are appropriately identified and addressed within loan presentations. Approves properly mitigated policy exceptions within designated lending authority. * Provides alternative recommendations to loan structure, covenants and conditions to mitigate credit risk. * Approves loans and ACHs within designated lending authority. * Communicates with and provides recommendations for loan requests to Senior Management Committee. * Responsible for the credit quality of participated loan arrangements and monitoring & reviewing existing / proposed syndicated or participated loans. * Oversees the risk ratings for their assigned region/team. Monitors reports including but not limited to the Criticized Asset Reports, maturing report and delinquency reports and attends watch list and other credit portfolio risk meetings to support the ongoing risk management of the Bank. * Manages the annual relationship review process for the Bank's top aggregate commercial loan relationships, large revolving commitments and ACHs. Analyzes financial trends, payment history, compliance to loan covenants, and market / economic conditions to assess ongoing credit risk and evaluates / provides recommendations for risk ratings and renewals of open commitments and ACHs. * Develops and maintains the commercial appraisal review process and completes review of complex commercial appraisals. Stays abreast of related regulations, provides related recommendations to loan policy, and does associated research as assigned. * Provides recommendations to stream-line commercial approval process and parameters to Director of Credit Administration & Lending Risk and Chief Operating Officer. * Provides commercial loan process, procedure, loan structuring, policy and compliance training for retail branch associates. * Directly supervises assigned personnel while assisting in the selection of new associates as appropriate. * Makes provisions for the proper orientation and training of new personnel. Reviews employee performance throughout probationary period and on a regularly scheduled basis thereafter. * Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates atmosphere in which upward communication from employee is encouraged. * Oversees, maintains and monitors compliance with regulations, policies and procedures that relate to the credit quality function. Provides recommendations for updates to the loan policy and loan procedure manuals. * Manages the administration team assigned to commercial loan processing system and provides recommendations for enhancements to automated systems to facilitate efficiencies in commercial lending/underwriting function. * Meets with applicable Commercial Relationship Manager-Team Leaders and Market Presidents to assess efficiencies and training needs in assigned market areas. * Communicates with appropriate committees, the Chief Operating Officer, Director of Credit Administration & Lending Risk, Commercial Relationship Managers, other department managers, and appropriate staff personnel to integrate goals and activities. * Implements strategies to achieve goals assigned to the department as established in the Bank's annual strategic plan; assists in the development of the annual budget for the department and adheres to budget parameters. * Directly supervises the work (1) one or more employees assigned to support this position, including: * Participates in the selection process for new employees as appropriate. * Coordinates the requirements for new employees to attend orientation and training. * Establishes annual performance goals and development plans. Provides coaching and feedback, and reviews employee performance on a regularly scheduled basis. * Organizes, schedules, and distributes work among assigned personnel. * Maintains communication with employees informing them of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. * Administers personnel policies and procedures as established by bank policy. * Prepares various portfolio reports and works on special projects as assigned by management. * Maintains a good working relationship with bank employees within Credit Quality and other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. * Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. * Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; ensures that the department and all personnel adhere to the same. * Performs other related duties as assigned. Ancillary Duties * Actively represents the Bank in public relations and related community activities. * Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. * Provides coverage in absence of Senior Credit Analyst - Team Leader. Job Location Operations Center and various outside locations Equipment/Machines * Telephone * Automobile * PC/Computer keyboard * Printer * Fax machine * Copy machine * Calculator Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is salary and not eligible for overtime. Salary Range Minimum: $66,700 Maximum: $146,700
    $66.7k-146.7k yearly 60d+ ago
  • Financial Risk Management Intern (Hybrid)

    The Bancorp 4.3company rating

    Remote or Sioux Falls, SD job

    ***After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.*** For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners' businesses into the future. At The Bancorp, we Define Fintech Partnerships. The Bancorp does more than just enable our clients' product innovations, we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continually transform the payments landscape. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't “settle” for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. The Financial Risk Management Intern will work within the Credit Risk department for the Fintech Solutions division. As a Financial Risk Management intern, you will work alongside the department's Sr. Underwriting and Portfolio Analysts in analyzing the financial condition and risks related to Fintech Solutions partners. This role will focus on assisting department staff in completing new partner reviews of a wide range of company types, including early-stage venture-funded private companies as well as large, well-known public companies in the Fintech sector. Applicants can expect to gain invaluable experience and learn the nuances of the growing Fintech industry and the unique risks that are present within the companies that The Bancorp partners with. With an industry-leading new facility, collaborative environment and exciting projects, The Bancorp Fintech Solutions division has a great experience to offer. Responsibilities Essential Functions Analyzes and evaluates financial reports and assists in writing financial risk reviews for enterprise clients. Evaluates client processing models and characteristics to calculate risk associated with diverse product types. Reviews large datasets to ensure the acceptability of Sponsored Entities and their processing activities. Reviews Merchant Card Processing and ACH Origination Applications for completeness and consistency with the underwriting guidelines. Tracks and follows up on missing or incomplete financial statements to ensure prompt client responses. Conducts research and provides analysis on prospective clients and current clients completing due diligence and know your customer (KYC) activities. Gains understanding of how third-party business models work for underwriting activities. Participates in credit report review, less complex financial statement analyses and due diligence reviews on clients. Gains understanding, calculates, interprets, and applies basic financial and business ratios to evaluate creditworthiness and potential risk exposure. Gains an understanding of payment services offered by financial institutions and the potential risk associated with each. Conducts all underwriting and reviews activities in accordance with the company's policies, standards, and operating procedures. Compiles reports in Excel or Word to quantify the results. Performs other duties as assigned. Qualifications Preferred Requirements Excellent verbal, written, and interpersonal communication skills with the ability to effectively and clearly communicate and present ideas to senior leadership. A team player, able to work effectively in a team fostered, multi-tasking environment. Ability to prioritize and organize work. Strong analytical and problem-solving skills. Strong working knowledge of Excel. Proficient in Microsoft Office suite (Excel, Word, Outlook). No travel required. Program Eligibility Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications. Enrolled full-time in an undergraduate college degree program at the rising junior level, junior or senior level standing, enrolled in a master's program or recently graduated within the past six months. Students must have a cumulative GPA of 3.0, this will be confirmed by the recruiter. Pursuing a bachelor's or master's degree directly related to the department for which the internship program is listed. Must be available for full-time internship. May not be related to any employee of The Bancorp. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid
    $42k-66k yearly est. Auto-Apply 5d ago
  • Fintech Operations Specialist I (Hybrid)

    The Bancorp 4.3company rating

    Remote or Sioux Falls, SD job

    Work Arrangement: ***After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.*** For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners' businesses into the future. At The Bancorp, We Define Fintech Partnerships. The Bancorp does more than just enable our clients' product innovations, we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continuously transform the payments landscape. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't “settle” for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. Provides operational support of client programs by managing departmental processes, ensuring adherence to compliance and regulatory requirements. Reports department activities to the VP Network Operations Managers on a regular basis. Responsibilities Essential Functions Monitors transactional and compliance reports to detect parameter breaches, regulatory violations, or potential fraudulent activity. Conducts thorough account reviews and prepares Unusual Activity Reports (UARs) for the Financial Crimes Risk Management team, adhering to The Bancorp Bank's established procedures. Reviews and resolves ACH-related inquiries including Letters of Indemnity (LOIs) and reclamations. Processes transactions which may involve the reversal of funds from consumer accounts and account closures, in compliance with regulatory guidelines and internal policies. Ensures compliance with federal regulations by accurately processing Trace Requests, Death Notification Entries (DNEs), and Debit to Fed transactions received from the U.S. government. Manages the timely return of government funds in accordance with applicable guidelines. Handles client and cardholder requests to issue checks for remaining account balances. Appropriately debits funds using correct transaction codes and descriptions and closes accounts or cards in accordance with the cardholder agreement. Responds to check-related inquiries, including initiating stop payments and issuing replacement checks as needed. Collaborates regularly with the Financial Crimes Risk Management team to facilitate weekly closures of accounts listed on the Restricted Customer Database, ensuring proper handling and documentation in accordance with internal compliance procedures. Builds strong working relationships with Program Operations Managers to collaboratively address client issues and support operational problem-solving. Assists with a variety of daily, weekly, and monthly tasks to ensure seamless program execution. Reviews written statements of authorized debits to verify compliance with NACHA Operating Rules before processing client-initiated ACH return requests. Cultivates and maintains positive relationships with key clients, ensuring a high level of service and responsiveness to their needs. Performs other duties as assigned. Qualifications Education/Experience Requirements Associate degree in a related field or an equivalent combination of training and experience. 1 year of relevant experience. Preferred Qualifications Excellent verbal, written, and interpersonal communication skills Team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in all Microsoft Office products, e.g., Excel, PowerPoint, Word, Outlook. Able to learn and quickly maneuver through account screens on 12+ systems. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid
    $33k-40k yearly est. Auto-Apply 5d ago
  • Fraud Analyst I (Hybrid)

    The Bancorp 4.3company rating

    Remote or Sioux Falls, SD job

    ***After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.*** The Fraud Analyst I is responsible for the initial investigation of suspicious cardholder activity flagged through internal alerts and system reports. This role plays a critical role in frontline fraud detection, documentation, and escalation, working in direct coordination with Fraud Operations leadership. The ideal candidate demonstrates attention to detail, strong critical reasoning, and the ability to apply Fraud and AML procedures consistently across diverse programs and client profiles. Responsibilities Essential Functions Reviews transaction alerts and fraud monitoring reports to identify patterns of unusual activity. Investigates cardholder activity using processor tools, internal databases, public web sources, and fraud platform workflows. Blocks or escalates accounts when necessary, following established documentation protocols. Adds individuals to the Restricted Customer Database as necessary to avoid repeat offenders. Submits Unusual Activity Referrals (UARs) to FCRM based on investigation outcomes and escalate as needed. Responds to incoming documentation and inquiries via department inboxes, ensuring timely and professional communication. Monitors ongoing activity for blocked accounts and ensure resolution steps are executed per bank procedures. Recommends process or reports improvements based on observed fraud typologies or operational gaps. Maintains accurate notes, tagging, and classification in all case management systems. Performs other duties as assigned. Qualifications Education/Experience Requirements Associate degree or equivalent combination of training and experience. 0-2 years of experience in banking, fraud investigation, or a financial operations setting. Proficiency in Microsoft Office Suite, especially Excel and Outlook. Strong written and verbal communication skills. Ability to multi-task in a fast-paced, team-based environment. Preferred Qualifications Undergraduate degree in Business, Criminal Justice, Finance, or a related field and/or at least 2 years of experience working Fraud alerts or Fraud Investigations. Familiarity with AML, BSA, or Reg E guidelines. Experience using processor portals (e.g., i2c, Galileo, FIS) or fraud platforms (e.g., Visa Risk Manager, Actimize). Exposure to card fraud schemes, phishing indicators, or synthetic identity detection. No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-CB1 #LI-Hybrid
    $65k-84k yearly est. Auto-Apply 24d ago
  • Client Account Specialist Intern (Hybrid)

    The Bancorp 4.3company rating

    Remote or Sioux Falls, SD job

    Work Arrangement: ***After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.*** The Bancorp's Internship program is designed to provide students with a meaningful and challenging hands-on learning experience as well as an inside look into a career in the financial services industry. Interns are immersed into our culture and will work on actual projects within their assigned business line or control function to expand their knowledge and complement their education with real-world job experience.. For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. The Bancorp's Fintech Solutions division works with many of the most notable names in the payments industry. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't “settle” for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. The Client Account Specialist Intern will work closely with members of the Client Services team within The Bancorp Fintech Solutions division. As a Client Account Specialist Intern, you will assist other Client Services team members in gathering and disseminating program-related information, routing documentation and aggregating data for reporting while providing excellent customer service. Candidates should demonstrate excellent communication skills, a willingness to collaborate with others, and the ability to problem-solve quickly in a fast-paced, energized work environment. Applicants can expect to gain invaluable experience and learn the nuances of the growing Fintech industry. With an industry-leading new facility, collaborative environment and exciting projects, The Bancorp has a great experience to offer. Responsibilities Essential Functions Assists client engagement team members by gathering and entering information into internal systems. Works with Client Services team members to identify and execute on workflow enhancements and process improvements. Prioritizes and assists with multiple projects while adhering to deadlines. Assists with the collection of information from clients for completing due diligence and various risk reviews. Ensures information is received timely and proactively follows-up as needed. Participates in day-to-day client interactions to gain an understanding of various tasks performed. Leverages internal tools to maintain up-to-date client files and accurate records in designated network folders and CRM tools. Assists with gathering data and preparing reports and presentations for management, business lines and clients. Performs other duties as assigned. Qualifications Program Eligibility Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications. Enrolled full-time in an undergraduate college degree program at the rising junior level, junior or senior level standing, or enrolled in a master's program or graduated within the past six months. Students must have a cumulative GPA of 3.0; this will be confirmed by the recruiter. Pursuing a bachelor's or master's degree in a relevant field of study for which the internship program is listed. Must be available for full-time internship. May not be an immediate family member of any employee of The Bancorp Bank. Preferred Qualifications Excellent problem solving and presentation skills. Excellent verbal, written, and interpersonal communication skills. Ability to interface with multiple, internal cross-functional areas and business partners, as well as external business partners, in the development and delivery of strategic initiatives. Team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. No travel required Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid
    $28k-33k yearly est. Auto-Apply 5d ago
  • AVP Account Executive Leasing (Remote)

    The Bancorp 4.3company rating

    Remote or Tucson, AZ job

    Work Arrangement: open to candidates in the Southwestern region of the U.S.A.*** The Bancorp's Commercial and Government Fleet Leasing is one of the few bank-owned fleet lessors in the U.S., offering end-to-end solutions for procurement, upfitting, financing, managing vehicle and equipment fleets. On this team, you'll work alongside industry experts to provide bank-direct financing and help clients optimize their fleets, reduce costs, and drive efficiency nationwide. Grow automotive and equipment leasing product and service sales within an assigned territory with the primary focus on attracting new clients. Responsibilities Essential Functions Develops and implements a sales plan for the assigned market/territory to attract clients to the vehicle and equipment leasing products and services and grow the business with the commercial, government, franchise, and individual clients. Builds relationships through advertising strategies, establishing quality referral sources, and by contacting prospects and clients directly. Networks with existing clients and contacts existing and prospective clients to sell vehicle and equipment leases and associated products and services. Markets the company to prospects. Pitches that we offer virtually all makes and models of vehicles as well as the financial advantages of the lease during the sales calls. Evaluates the effectiveness of the sales approach and keep detailed notes on sales discussions to ensure future sales growth. Pitches that we offer equipment leases and EFAs for various types of equipment, including industrial and commercial equipment, certain warehouse and fabrication machinery, and off-road construction equipment. Listens to the client's needs during the sales call, uncovers opportunities and objections with the goal of closing the business. Builds a value-based presentation that focuses on the client's needs and overcomes objections. Makes recommendations on the suitable type and number of vehicles that will best optimize their fleet. Develops a relationship with the client with an in-depth understanding of their business, their opportunities, and how they will sustain and progress their operations Acts as a vehicle industry expert. Develops and maintains a broad understanding of the automotive industry, the car manufacturers, and the technical details of an array of vehicles to make effective recommendations to clients. Works with auto dealers, OEMs, and other vendors to properly spec and price vehicles. Negotiates and closes sales with clients. Develops win-win solutions for clients, ensuring pricing is advantageous to both the client and the company. Obtains lease terms approval from the top sales executive. Develops and presents leasing terms and conditions to the clients. Simulates all the calculations of the leasing program. Prepares and presents clear cost estimates to show the clients precisely what the offer contains. Attends automotive and business conferences and events to prospect for new clients and meets with existing clients to increase brand recognition and maintain awareness of industry developments and trends. Prepares paperwork for lease credit approval and ensures administrative activities associated with the sale run smoothly. Acts as the primary interface with the client throughout the sales process to handle issues and concerns. Gathers an in-depth understanding of competitors within assigned markets, capitalize on their weaknesses while selling the bank's strengths. Seeks to grow Sales Volume by knowing who prospective clients are working with and how to win their business. Cultivates and develops secondary relationships with vendors or other parties related to the industry or related to the end users that can act as referral sources and champions of the bank or the individual. Ability to effectively cross sell other products of the bank where the opportunity exists. Performs other duties as assigned. Qualifications Education/Experience Requirements Undergraduate degree in a related field or an equivalent combination of training and experience. 5 years of automotive, leasing, or related sales experience. Preferred Qualifications Must have a valid driver's license and no more than 2 moving violations or at fault accidents within the last 3 years. Strong working knowledge of the automotive industry and product specifications. Extensive knowledge of automobiles, light & medium duty trucks and vans. HD truck and equipment leasing a plus. Basic knowledge of leasing regulations, fleet Management concepts, corporate hierarchies, and business trends. Ability to build a personal brand, navigate the Sales Process, and identify new customers. Excellent sales and negotiation skills, including C-level. Excellent verbal, written, and interpersonal communication skills. Professional presentation skills; face to face, virtually, or in a larger group setting. Team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook. Up to 25% travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Base Salary Range: $70,000 - $90,000, Plus Incentive This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Remote #BancorpRemote
    $70k-90k yearly Auto-Apply 3d ago
  • 141 - Myersville - Customer Service Representative

    First United Corporation 4.6company rating

    Myersville, MD job

    Job Reporting Relationships Supervised by: Community Office Manager Supervises: None Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum; successful completion of First United Bank & Trust CSR Training Program; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills sufficient to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills. Experience: A minimum of two (2) years' customer service experience in related positions normally required.,. General Responsibilities Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. provide technical guidance to customers around bank technology through demonstrations and assistance. Must demonstrate MYBANK core values and uncommon service standards; including: Modeling helpfulness, Yielding to the customer, Being passionate, Adapting solutions, Nurturing trust, Keeping it personal. Essential Duties 1. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative: a. Greets and serves customers in a friendly and courteous manner. b. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. c. Accepts and processes deposits of various account types. d. Cashes checks within approved authority and operating policy. e. Sells Cashiers Checks. f. Recommends and demonstrates account service technology to enhance customer experience. g. Completes CTR reports for multiple transactions or for transactions of $10,000 or more in cash. h. Processes loan payments, and other related payments. i. Processes night deposits and mail deposits. j. Maintains branch cash vault. k. Maintains an approved level of cash; turns in excess and mutilated cash. l. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis. m. Prepares reports relating to the function, e.g., currency transactions, BSA reports, etc. n. Processes daily work on Branch Capture for transmission to corporate office. o. Maintains supplies and an awareness of Teller supply inventory control; orders coin and currency for branch as needed. 2. Refers customers requiring loan or deposit account servicing, inquiries about bank products and services or opening new accounts to the branch Relationship Advisor, Community Office Manager or appropriate business line specialist. 3. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. 4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 7. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. 8. Provides technical guidance and training to other Customer Service Representatives. Ancillary Duties 1. May be required, on occasion, to provide safe deposit box services to customers. 2. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc. 3. May be required to balance and/or service ATM machines. 4. May be required to verify coin for vault cash control purposes. 5. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned. Equipment/Machines Telephone2. Calculator3. Copy machine4. Fax machine5. PC/Computer keyboard6. Printer7. Currency/Coin machines8. Branch Capture equipment9. Cash Advance equipment10. ATM machines11. Sorter12. Currency verifier13. Combination lock14. Check cutter15. Office doors & security equipment Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime. Hourly Range Minimum: $15.00 Maximum: $22.12
    $15-22.1 hourly 41d ago
  • Mortgage Loan Originator

    Sunflower Bank, N.A 4.3company rating

    Remote or Salina, KS job

    Job DescriptionDescription: Mortgage Loan Originator Remote Opportunity **MUST live and be based out of CO, KS, TX, MO, NM, WA, MI, or AZ ONLY **MUST have 2+ years of mortgage lending /sales experience Great Compensation Plan with Amazing Benefits! At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. + Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of full-time Mortgage Loan Originator! Individuals will be required to develop leads and originate mortgage loans through branches, realtors, and builders, and respond to referrals from branch personnel and others. Additionally, candidates should have an understanding of the mortgage regulations and processes as well as other bank products and services in order to deepen relationships with customers. Applicants must be able to effectively communicate both verbally and written, exercise independent judgment and comprehend complex instructions, technical and financial materials and forms related to assigned duties. The MLO must meet production standards developed by management. Responsibilities: Develop, lead and originate mortgage loans through branches, realtors and builders. Interview mortgage loan applicants. Take loan applications from customers. Send applicant's file to processors in the centralized loan support area. Respond to referrals from branch personnel and others. Assist in obtaining additional data or information when requested by processors. Cross-sell all bank products and services. Education / Experience Preferred: Bachelor's Degree in a related field or equivalent experience, MBA or Master's Degree preferred. 2+ years of lending experience preferred. Creativity, flexibility, integrity, and a commitment to customer support are essential. Must be able to work autonomously exercising considerable independent judgment. Must be able to maintain composure in stressful situations. Must be able to work flexible hours. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy. Requirements:
    $29k-37k yearly est. 18d ago
  • Business Services Data Analyst (Hybrid) - Cottage Grove, WI

    Summit Credit Union 4.5company rating

    Remote or Cottage Grove, WI job

    What You'll Do * Dive into large datasets and surface insights that fuel strategy, innovation, and compliance. * Build dashboards and reports that help leaders make informed decisions-fast. * Collaborate with product managers, business leaders, and tech teams to solve real-world challenges. * Spot opportunities for automation and efficiency like a pro. * Ensure data integrity and compliance across all your work. What Success Looks Like * Your reports and dashboards are timely, accurate, and drive smart business moves. * Your analysis powers strategic initiatives like market expansion and product performance. * You help streamline operations and uncover hidden efficiencies. * You build strong relationships by translating complex data into clear, actionable solutions. * You maintain top-tier data quality and compliance standards. Capability Requirements * Bachelor's degree in Data Science, Finance, Economics, Statistics, or a related field * 3 years or more experience in data analysis, preferably within financial services or commercial banking; combination of applicable work experience and education will be considered. * Proficiency in SQL, Excel, and data visualization tools such as Power BI or Tableau. * Experience with statistical analysis tools (e.g., Python, R) is desirable. * Knowledge of banking systems, financial products, and regulatory reporting standards. * Demonstrated ability to communicate complex data clearly to non-technical stakeholders. * Experience working with large datasets and data warehouses preferred. * Understanding of data governance and compliance frameworks within commercial banking. Why Summit? We're not your average financial institution. We're member-owned, mission-driven, and deeply committed to making lives better. At Summit, you'll find a culture of collaboration, curiosity, and continuous improvement-plus great benefits and opportunities to grow. * Comprehensive Benefits: Health, dental, vision, disability, and life insurance plans tailored to your needs. * Financial Security: 401(k) with employer match, pension plan, profit-sharing, and HSA support. * Generous Time Off: Competitive PTO, sick leave, and 8.5 paid holidays annually. * Career Growth: Tuition reimbursement, student loan assistance, and leadership development programs. * Award-Winning Culture: Recognized as a Top Workplace with a collaborative, inclusive environment. * Financial Wellness: Free coaching, workshops, and award-winning programs for employees and members. Required Statement Sections * Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 10 pounds. * Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions. * Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc). * EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.
    $58k-70k yearly est. 40d ago

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