Lantern Community Services jobs - 138 jobs

Classification: Exempt Reports to: Director of Nutrition & Food Programs Status & Hours: This is a full-time position with a regular schedule of Monday-Friday from 9-5. Lantern staff may be asked to change the work schedules and hours depending on the operational needs of the site and the agency. Compensation: $70,000 - $90,000 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: Main Office (with recurring travel to different sites - Clover Hall, Euclid Glenmore, Hunterfly Trace, Huntersmoon, Rustin & Stardom) About The Role: The Nutritionist provides expert guidance and personalized dietary advice to clients to promote overall health and wellness. They develop tailored nutrition plans, educate clients on healthy eating habits, and support behavior change to achieve specific health goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assess clients' nutritional needs based on medical history, lifestyle, and health goals. Develop and implement individualized nutrition plans and recommendations. Educate clients on proper diet, nutrition principles, and healthy lifestyle choices. Monitor and evaluate clients' progress and adjust plans as needed. Stay informed of the latest research and trends in nutrition and health science. Collaborate with healthcare professionals to support comprehensive patient care. Maintain detailed client records and confidentiality in accordance with privacy regulations. Conduct group nutrition education sessions and workshops. Required Education and Experience: Bachelor's degree in Nutrition, Dietetics, Food Science, or a related field. Minimum of two years of experience teaching nutrition curriculums and must have food experience. Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required. Proven experience in clinical, community, or private nutrition counseling. Strong interpersonal and communication skills. Ability to motivate and support clients in achieving health goals. Knowledge of dietary supplements and nutrition-related medical conditions. Preferred Requirements: Certification or licensure as a Registered Dietitian Nutritionist (RDN) or equivalent (if applicable). Master's degree preferred. Work Environment: This job operates at the main office and supportive housing sites that works with a population that experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: Nutritionist role primarily involves sedentary work, including sitting for extended periods while conducting client consultations, developing nutrition plans, and documenting progress. Regular use of a computer, telephone, and other standard office equipment is required. Clear verbal communication and active listening are essential, as the position involves frequent interaction with clients, healthcare providers, and team members in both one-on-one and group settings. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Concern Housing is seeking an Administrative Assistant to be the primary person responsible for general office/administrative assistance as well as certain accounting functions primarily with cash receipts and the data entry/distribution of client checks. Position: Administrative Assistant Location: Brooklyn, NY (Pitkin) Schedule: Monday - Friday; 8am - 4pm Salary: $21.00 - $24.00/hr. Duties and Responsibilities: - Answers agency phones and greets visitors. - Opens, screens, date stamps, and distributes incoming mail upon receipt. Stamp/ mail outgoing mail daily. - Maintains office supply inventory and prepares purchase orders in the 2nd and 3rd week of each month for review before placing the order, as necessary. - Type documents, letters, etc. and makes copies as needed by SRO staff. - Assist Director/ Supervisor with secure filing and storage of tenant charts and LIHTC documents and maintain inventory for tax credit audits and OMH supported housing review. - Assists the Program Director with administrative needs as necessary. - Collaborate with Property Maintenance department to maintain up to date work order system in YARDI. - Maintains the Office Equipment Room ensuring proper operations of all agency machines (i.e. copier, fax machine, shredder). - - Ensures that all office and other supplies in open, common areas are stocked at all times (i.e. paper in fax machine and printer, stationary, restrooms). - Primary person responsible for keeping the office neat and orderly (e.g., reception area, waiting room, office equipment room, conference room, kitchenette, and all other common areas). - Oversees rent payment system, including copying and logging all cash receipts and processing tenant check payments. - Transfer and copy all check information onto Excel spreadsheet. - Work with Director and Supervisor to track health care outcomes and develop/ update care coordination database for ongoing community collaboration. - Remain current with all Agency required compliance documents and trainings. Requirements: Minimum High School Diploma with minimum four years administrative experience. Word and Excel required. Click here to apply: *************************************************** keywords: Secretary, Admin, data entry, Clerical

About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths. Position Counselor Full-Time/Part-Time Part-Time Location Shoreham West Salary $21.00/hr. Days/Hours Saturday & Sunday; 12am - 8am Description GREAT OPPORTUNITY FOR COLLEGE STUDENTS. GET PAID WHILE GAINING EXPERIENCE IN THE SOCIAL WORK FIELD. PLENTY OF GROWTH POTENTIAL. Concern Housing is seeking a Weekend Overnight Counselor who will be primarily responsible for the overall monitoring and safety of the residents and the sites. Responsibilities Include but are not limited to: Read log for updates, instructions, and assignments. Enforce lights out & television out in common rooms at 12:00 a.m. on weekdays. 1:30 a.m. weekends (Friday & Saturday eve). Perform an initial walk-through to enforce this rule as well. Filing, organizing charts, office cleaning, photocopying, etc., as assigned and/or as needed. Provide brief counseling as needed, redirect to regular staff when appropriate. Crisis intervention as needed. Be available via office phone to residents to do all of the above as needed. Perform hourly walk-throughs during your shift. Unlock kitchen and pantries in both sites for breakfast. Participate in monitoring of morning meds as needed. Prompt clients needing to wake early. Attend staff meetings as scheduled. Attend agency forums. Perform weekly fire safety system checks. Perform 1x a month fire drills, at varying hours. Complete a fire drill report. Counsel clients on proper exiting. Remain current with all Agency required compliance documents and trainings. Salary: $21.00/hr. Position Requirements Requires a minimum of a high school diploma or equivalent along with at least two years of experience in a similar role. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications.

Classification: Full-time, Non-Exempt Reports to: Director of IT Location: Manhattan, NY - Corporate Office (with regular site visits) Status & Hours: Full-time, Monday - Friday, 9:00 am - 5:00 pm. Occasional after-hours work for maintenance or events. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the agency. Who We Are Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care. W here You Will Work This role is based in New York City and requires frequent local travel to Lantern's supportive housing sites and shelters. The IT Support Analyst serves as the primary on-site technology support contact across multiple program locations, with periodic administrative work at Lantern's main office. About the Role Under the direction of the Director of IT, the IT Support Analyst provides frontline technical support, onsite assistance, and coordination of routine technology, security, and compliance tasks to ensure reliable and responsive day-to-day IT operations across Lantern's programs. Essential Functions Serve as the primary on-site IT support contact for supportive housing sites and shelters, maintaining a published visit rotation and coordinating access with program leadership Troubleshoot user devices, basic networking and Wi-Fi issues, printers, peripherals, and room A/V equipment Escalate complex technical issues to the Director of IT or external vendors as appropriate Maintain a field “go-bag” containing common cables, adapters, testing tools, and basic wiring equipment Provide empathetic frontline support through a ticketing system, documenting issues, steps taken, and resolutions clearly Communicate timelines and resolution updates to staff in plain, non-technical language Prepare, configure, and deploy Windows and mac OS endpoints, including account setup, MFA, and standard applications Support onboarding and offboarding processes, including equipment issuance and return, account provisioning and deprovisioning, and license updates Maintain an intermediate working knowledge of Microsoft 365 and support SharePoint, Teams, and internal knowledge base resources Address localized technology needs, including equipment acquisition, storage, maintenance, email accounts, and shared folders Conduct periodic site visits for upgrades, maintenance, and urgent technical requests Perform other duties as assigned Required Education and Experience High school diploma or equivalent required; Bachelor's degree preferred or equivalent experience 1-3 years of hands-on IT support experience (paid, volunteer, internship, or service-year experience acceptable) Experience in troubleshooting endpoints, basic networking, and common office technology Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint Experience using a ticketing system such as Freshservice, Zendesk, or Jira Service Management Strong communication, documentation, and customer service skills Preferred Experience IT certifications such as CompTIA A+ (preferred), Network+, ITIL Foundation, Google IT Support, or Microsoft Endpoint certifications Exposure to endpoint management tools such as Intune, Jamf, or Kandji Familiarity with identity platforms such as Entra ID (Azure AD) or Google Admin Experience supporting nonprofit, supportive housing, shelter, or field-based environments Multilingual skills Work Environment This position operates in a combination of office, field, and program-site environments, supporting staff who work in supportive housing and shelter settings serving individuals who may experience homelessness, mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands While performing the duties of this job, the employee may be required to stand, walk, climb stairs, and lift or move equipment weighing approximately 25-35 pounds. Work may occasionally take place in IT closets or shared technical spaces. Note Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Concern Housing is seeking a Substance Use Disorder Specialist to be responsible for providing support and assisting the supportive tenants recovering from substance use issues at various stages of change. Days/Hours: Tuesday - Friday; 12pm - 8pm & Saturday; 8am - 4pm Duties and Responsibilities: Meeting with supportive tenants to evaluate their substance use and readiness for change Working with the individual(s) to identify challenges and helping the supportive tenants create recovery plans, in conjunction with other Concern Pitkin support staff Providing recovery-based education to supportive tenants and staff utilizing OASAS best practices. Teaching coping mechanisms and relapse prevention skills Leading group/individual educational and group support sessions Making referrals to support groups within the community Conducting assessment, evaluation and intervention Craft tenant crisis management plans Providing Crisis Intervention Maintaining accurate and timely documentation Manage inventory of harm reduction supplies including fentanyl test strips, xylazine test strips, Naloxone, and other commonly distributed items. Support psychoeducation through close work with tenants involved in addressing the substance abuse including primary prevention, harm reduction, and treatment initiatives such as Stages of Change). Other duties as assigned by Director or Supervisor Remain current with all Agency required compliance documents and trainings Requirements: Requires a Bachelor's degree or CASAC plus 2 years' experience in Social Work or other mental health environment and lived experience. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Salary: $57,500 #Indeed72

Classification: Exempt Reports to: Vice President of Housing Stability Status & Hours: This is a full-time, exempt position with a regular schedule from Monday-Friday, 9:00 am to 5:00 pm. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Salary Range: $70,000 - $90,000 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: This position requires travel to various low-income and special needs buildings in the Bronx, including our Jasper, Cedars, Vicinitas, Lindenguild & Silverleaf sites. About The Role: This Housing Stability Manager oversees operations across multiple Lantern supportive housing sites in the Bronx, ensuring smooth day-to-day functioning and coordination between programs, property management, and leadership. The position requires flexibility, strong organizational skills, and the ability to travel between sites to support staff and maintain overall program effectiveness. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Referrals and Intake: Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines. Assist with leasing any new residential buildings. Host Open Houses for new applicants. Arrange unit viewings with various Program Directors for eligible applicants. Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements. Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files. Review subsidy applications for completeness and accuracy prior to submission to property management and HPD. Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff. Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level. Housing Stability Provide guidance and monitor housing stability issues with the Housing Stability team. Review building summaries to determine need for non-payment proceeding and follow up with leasing and housing advocacy staff. Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears. Monitor monthly spreadsheet report of lease renewals and subsidy recertifications for assigned Leasing Specialist and ensure leases are prepared 120 & 90 days before lease expiration date. Facilitate lease renewal events, open houses, and One Shot Deal applications. Facilitate, along with program staff, financial literacy workshops for tenants. Team Supervision Provide training, direct oversite, supervision, and support to the Housing Stability team, including Housing Stability Specialist(s) and Housing Stability Assistant(s), as they work with tenants. Lead the team in meeting all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance. Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties. Monitor staff completion of required trainings and oversee the review and approval of all team members' timesheets. Track and approve all staff vacation requests and ensure sufficient coverage at building sites. Conduct onsite inspection of leasing files and work with staff to implement corrective action plans. Ensure Leasing team members comply with agency's policies and procedures. Accountable for deliverables related to vacancies, lease renewals, and arrears. Other job-related functions, as assigned. Required Education and Experience: A Bachelor's degree from an accredited school OR an Associate's degree with a minimum of 5 years of related experience. Prior experience working in a shelter or supportive housing. 2 to 3+ years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions. Familiarity with various funder programs, such as HPD, HASA, ACS and following the CoC HUD guideline Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines. Supervisory experience of 2 years or more. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-Exempt Reports to: Supportive Housing Program Director Status & Hours: Full-time, Monday-Friday (10am-6pm) - May include some evening and weekend hours, on occasion. Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site. Compensation: $21.98 - $38.46 hourly Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: Euclid & Clover About The Role: Lantern Community Services is seeking a responsible and self-motivated Recreation Specialist for two of our supportive housing sites in Brooklyn. The Recreation Specialist is responsible for developing, organizing and implementing activities and programs based on the specific needs of the clients/tenants of each building, and that involve tenants in safe and positive leisure time activities. Designed to engage the maximum number of tenants, group activities will utilize creative arts, games, trips, and exercise to promote self-confidence and relieve stress. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Foster a fun, nurturing, and welcoming environment for tenants. Organize and facilitate social and/or peer support events for tenants. Works with an interdisciplinary team of site-based and cross-building staffs to design and implement a variety of recreational, community-building and life skills groups including ADL's, shopping, exercise, games, arts and crafts, and other activities. Encourage full participation of all residents to enhance socialization in the supportive housing environment and to ensure maximum utilization of recreational services. Develop linkages and act as liaison to external recreational programs and facilities. Escorts tenants on group outings. Develops a resource guide of free and inexpensive recreational resources in the area. Maintain inventory of recreation equipment and items. Plan and organize facility special events. Complete and maintain documentation of all group activities. Reports concerns about tenants to appropriate Social Service staff and consults with staff on effective interventions. Attends staff meetings, case conferences, supervisory and in-service training sessions. Assist with the design and production of bulletin boards and visuals for public spaces of the supportive housing reflecting cultural, seasonal and programmatic themes. Performs other duties as assigned by supervisory staff. Education and Experience: A High school diploma, HSE or GED is required. At least 2- 3 years' experience in providing recreational services in a human services setting required. Experience developing program curricula, facilitating groups, and/or events that can engage vulnerable populations in meaningful use of leisure time including - arts, exercise, trips in the community, personal growth and stress management activities, etc. Good interpersonal skills; high level of maturity and reliability. Must be comfortable with crisis intervention. Familiar with harm reduction principles Experience working in a residential setting and/or with mentally ill population Preferred Experience: Bachelor's degree preferred. Bilingual (English/Spanish) preferred. Narcan trained Work Environment: This job operates in permanent supportive housing programs and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Exempt Reports to: Vice President of Procurement Status & Hours: Full-time, onsite. Hours may vary based on program operations and event needs. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: This role is based primarily at Lantern's headquarters in Manhattan and supports multiple program sites. Occasional local travel may be required to support off-site or community-based events. About The Role The Procurement Analyst supports Lantern Community Services' procurement operations. This role ensures the timely, compliant, and cost-effective purchasing of goods and services that support shelter operations, housing stability programs, and administrative functions. The Procurement Analyst works closely with Program, Site Operations, Finance/Procurement, and vendors to manage purchase orders, invoices, vendor coordination, and procurement compliance in alignment with organizational and funder requirements. Essential Functions: Procurement & Operations Support Support daily procurement activities using the LCS Purchase Order (PO) systems and related tools. Assist staff with ordering furniture, supplies, food-related items, maintenance materials, and operational equipment. Review, route, and track invoices to ensure accuracy, proper documentation, and policy compliance. Ensure procurement activities comply with internal policies, government regulations, contracts, and funder guidelines. Allocate expenses accurately to appropriate programs, sites, and cost centers. Serve as a liaison between Program, Site Operations, and Finance/Procurement teams. Assist with furniture procurement and site-related projects, including vendor quotes and coordination. Monitor pricing and vendor options for commonly used programs and shelter items. Financial & Systems Support Create and manage Purchase Orders, including credit card-related POs. Process invoices from the Accounts Payable inbox and enter data into the PO system. Code invoices accurately in Tipalti or other financial systems. Maintain complete documentation for audits and funder reviews. Technology & Telecommunications Assist with the procurement of IT and telecommunications services and equipment. Support ordering and invoice oversight for phones, internet, Wi-Fi, VoIP, software licenses, and related services. Assist with IT-related projects, including vendor research, pricing, and delivery coordination. Additional Duties Support oversight of copier and printer contracts. Assist with ordering and inventory for office and shelter supplies, including pantry items. Prepare and process recurring and non-recurring invoices. Support procurement policy improvements and special projects. Provide procurement support to the Executive Team as needed. Required Education and Experience Bachelor's degree preferred, or equivalent combination of education and multiple years of relevant experience Experience in procurement, supply chain, logistics, or purchasing functions Knowledge of purchasing processes, invoicing, contracts, and vendor management Proficiency in Microsoft Office, including Word, Excel, and Outlook Strong organizational, analytical, and time-management skills High attention to detail and ability to manage multiple priorities in a fast-paced environment Preferred Experience Experience working in nonprofit, supportive housing, shelter, or human services environments Familiarity with financial systems such as Tipalti or similar accounts payable platforms Experience supporting audits or funder reviews Work Environment: This position operates primarily in an office setting, with occasional visits to supportive housing and shelter sites. The role supports programs serving individuals who may experience homelessness, mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee may be required to stand, walk, climb stairs, and lift or move up to 10 pounds occasionally. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Exempt Reports to: Sr. Program Director Status & Hours: This is a full-time position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency. Finally, the Assistant Program Director shares on-call responsibilities with the Senior Program Director in managing crises that may arise outside of normal business hours. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Savanna Hall is a supportive housing residence located in the Washington Heights/Inwood neighborhood of Manhattan. The program consists of 72 supportive housing units serving NY/NY III Population A and Population C single adults (young adults) transitioning out of homelessness. The residence operates under an OMH-funded contract. About The Role: The Assistant Program Director (APD) provides leadership and oversight that ensures high-quality, compliant services supporting clients' housing stability and overall well-being. This role also develops and supervises a trauma-informed, high-performing team while fostering professional growth, program improvement, and a culture of equity, inclusion, and engagement. Essential Functions Provide clinical supervision and coaching to case management staff, supporting professional development and high-quality service delivery. Review and approve clinical documentation, conduct chart reviews, and monitor dashboards and reports to track outcomes. Support the Program Director in policy development, outcomes tracking, reporting, and overall program management, including coverage in their absence. Facilitate and co-facilitate clinical meetings, staff meetings, and community meetings. Provide clinical oversight in treatment planning, safety planning, and crisis intervention, including assessment of suicidal or homicidal risk. Ensure staff utilize a trauma-informed, harm reduction approach, particularly around substance use. Identify training needs and support staff engagement with residents through apartment visits, escorts, and community activities. Coordinate with property management, housing stability team, and service providers to support housing stability and independent living. Collaborate with Compliance and QA/QI teams on funder reporting, incident review, and internal audits. Develop and implement client-centered groups and programming. Participate in hiring, onboarding, supervision, and progressive discipline in collaboration with the Program Director and Human Resources. Prepare, review, and follow up on incident reports and required funder notifications. Complete reports and other duties as assigned. Perform other job-related duties as assigned. Education and Experience MSW or MHC from an accredited institution required; licensure (LMSW or LMHC) required within one (1) year of employment. Minimum of one (1) year of supervisory experience in social services. Experience working with individuals experiencing mental illness, substance use, and/or chronic homelessness. Knowledge of OMH, DOHMH, and/or HASA contracts and funder requirements. Strong trauma-informed clinical skills, sound judgment, and ability to manage competing priorities. Experience with clinical documentation systems and data tracking tools. Strong written, verbal, and organizational skills. Demonstrated commitment to diversity, equity, inclusion, and justice. Preferred Qualifications LMSW or LMHC. Experience working with property management partners in supportive housing. Experience facilitating clinical groups. Familiarity with evidence-based practices such as Motivational Interviewing. Bilingual proficiency. Work Environment: This job operates in a supportive housing site and works with a population that experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-exempt Reports to: Operations Manager and Director of Program Operations Status & Hours: Full-Time Compensation: $27.47 - $38.46 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Rockaway Terrace About The Role: Lantern Community Services is seeking an experienced and dependable Shift Supervisor for a single male adult shelter in Far Rockaway, Queens. The Shift Supervisor is responsible for overseeing designated shelter operations during assigned shifts and supervising a team of Residential Aides. This role works in close coordination with Social Services, Maintenance, and Security staff to ensure safe and consistent service delivery. The Shift Supervisor reports to the Director of Program Operations and is expected to have prior experience in site management, staff supervision, and working with clients experiencing mental health challenges Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee daily shelter operations during assigned shifts, including bed sign-ins, curfew checks, supply distribution, meal rosters, property storage, locker and dorm inspections, incident reporting, and facility log maintenance. Supervise and support Residential Aides to ensure safe, consistent, and effective service delivery. Ensure clients have timely access to essential services, including meals, laundry, toiletries, and medications. Lead staff in Safe Crisis Management and respond to emergencies and critical incidents. Ensure accurate processing and documentation of new and returning clients, including DHS submissions and bed assignments. Monitor CARES for bed sign-ins, vacancies, and curfew compliance. Coordinate with Maintenance, Security, vendors, and emergency responders as needed. Monitor video surveillance systems and fire prevention/detection alarms. Complete required documentation, including logs, incident reports, and DHS reports. Assist with fire drills, emergency response, and facility safety procedures. Conduct regular interior and exterior rounds to identify safety hazards, cleanliness issues, and unauthorized activity. Required Education and Experience: High School Diploma, HSE, or GED required; Bachelor's degree preferred. Minimum of three (3) years of shelter experience (e.g., Residential Aide, Case Manager, or similar role). At least one (1) year of supervisory experience in a DHS shelter or supportive housing setting. Ability to work independently and collaboratively in a fast-paced environment. Demonstrated ability to manage crises and emergencies effectively. Computer proficiency, including Microsoft Word and Excel; ability to learn new systems and databases. F-80 Fire Safety Coordinator certification required or ability to obtain. NYC Food Handler's Certificate required or ability to obtain within three (3) months of employment. Strong interpersonal and written communication skills. Demonstrated empathy for vulnerable populations. Bilingual (English/Spanish) preferred. CPR/First Aid certification preferred. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern is seeking an experienced Senior Cloud Platform Engineer to drive the evolution of our Azure-based infrastructure, focusing on scalability, automation, and regulatory compliance. In this pivotal role, you will architect, implement, and operate a secure, resilient, multi-region cloud platform that supports our mission to make excellent, affordable care more accessible to everyone. You will collaborate with a talented team of cloud engineers and architects, championing operational excellence and delivering highly available, HIPAA- and SOC-compliant infrastructure. Working closely with security, application development, and business teams, you will help build robust, enterprise-grade platforms that empower innovation, agility, and growth. This role is ideal for a cloud expert with deep Microsoft Azure expertise, a strong record of contributing to high-performing teams, and a passion for building scalable infrastructure in dynamic, fast-paced enterprise environments. Location: Remote, USA On-Call: This position requires being on-call 1 week per month at the most Responsibilities: Design, implement, and maintain secure, scalable, and highly available Azure cloud infrastructure to support Lantern's healthcare solutions. Collaborate with cloud architects, engineers, application developers, and InfoSec teams to deliver enterprise-grade cloud platforms that meet HIPAA, SOC 2, and other regulatory requirements. Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform to automate provisioning, configuration, and deployment of Azure resources. Implement and optimize CI/CD pipelines using Azure DevOps and GitHub Actions to support agile software development and rapid release cycles. Ensure robust monitoring, observability, and alerting for production systems; proactively address incidents and contribute to incident response. Participate in cost optimization efforts by monitoring resource usage and recommending efficiencies for cloud spend. Contribute to disaster recovery planning, business continuity, and uptime strategies for critical healthcare applications. Maintain comprehensive documentation for infrastructure, deployments, and operational procedures. Participate in cross-functional meetings with product, engineering, and compliance teams to ensure infrastructure aligns with business and regulatory goals. Mentor junior engineers and support a culture of collaboration and continuous improvement within the team. Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. 4+ years of experience in cloud infrastructure engineering, systems administration, or DevOps roles. 3+ years of hands-on experience with Microsoft Azure 3+ years of hands-on experience with Terraform 3+ years of hands-on experience configuring and maintaining CI/CD pipelines using Azure DevOps and GitHub Actions. 2+ years of hands-on experience with containerization using Docker & Azure Kubernetes Service. Hands-on exposure to security best practices for cloud environments, including identity and access management, encryption, and monitoring/logging. Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills. Preferred Experience / Skills: Experience in a highly regulated environment, ideally in the healthcare sector with HIPAA and/or SOC compliance requirements. Experience with AWS or Google Cloud are a plus Benefits Medical Insurance Dental Insurance Vision Insurance Short & Long Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Classification: Full-time, Exempt Reports to: Vice President of Compliance & Data Strategy Location: New York, NY (with travel across Lantern sites) Who We Are Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. Lantern was recognized as a Top 2025 Workplace by City & State New York. About the Role The Quality Improvement & Data Systems Manager supports agency-wide quality assurance, performance improvement, and data systems across Supportive Housing and Shelter programs. This role ensures regulatory compliance, data integrity, and strong program outcomes through audits, analysis, and staff support. Essential Functions Conduct internal quality assurance and compliance audits across Supportive Housing and Shelter programs. Support preparation for external audits, evaluations, and site visits. Develop, implement, and monitor quality improvement plans with program staff. Analyze program data to identify trends, gaps, and opportunities for improvement. Administer and support agency and funder data systems, including reporting and dashboards. Ensure data integrity through routine audits, chart reviews, and quality checks. Provide onboarding, training, and ongoing technical assistance on data systems. Collaborate with leadership on performance dashboards, evaluations, and strategic initiatives. Conduct routine site visits to support compliance and program effectiveness. Required Education and Experience Bachelor's degree required. Minimum of three years of experience in quality improvement, program evaluation, data reporting, or human services operations. Proficiency in Microsoft Office Suite, including intermediate Excel skills. Strong analytical, organizational, and problem-solving abilities. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Ability to travel within the five boroughs of New York City. Preferred Experience Experience working with vulnerable or at-risk populations. Experience using HMIS and other human services data systems. Experience working with NYC, NYS, or federal government agencies. Work Environment: This position operates in an office setting, with regular visits to supportive housing and shelter sites that serves population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-Exempt Reports to: Chief Strategy & Innovation Officer Status & Hours: Full time (hours may vary) Compensation: $27.47 - $38.46 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: Jasper Hall About The Role: The Harm Reduction Specialist assists the population that suffers from homelessness, mental illnesses chronic medical conditions including HIV and AIDS in a supportive housing environment. The Harm Reduction Specialist's job responsibility is to help stabilize their lives and navigate lifestyle changes, reduction of substance use-related harms, link to harm reduction/substance use providers, relapse prevention, avoidance of triggers for using substances, life skills, and recovery. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Provide person-centered harm reduction and substance use services that effectively engage residents and promote health and wellness, personal growth, and housing stability. Provide assessment services to residents who may experience harm related to substance use. Determine short-term and long-term service needs. Utilize a harm reduction approach to support residents around issues of mental health and substance use. Conduct Harm Reduction Discuss basic self-care, wellness activities, health education, stress reduction, issues of life priorities, and addiction awareness. Meet regularly with residents to discuss harm reduction, education, treatment decision-making, identification of relapse triggers, and improvement of coping skills. Prepare, conduct, and document individual and group counseling and education. Assess barriers and difficulties for residents to participate in substance use Develop strategies to help residents overcome these barriers and difficulties. Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services. Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities. Work collaboratively with members of the team to ensure coordination of Providing education and support to staff related to addiction and substance use. Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients. Perform other job-related functions, assigned. Required Education and Experience: High school diploma or equivalent is required. Knowledge of harm reduction, HIV/AIDS, mental health, substance use, or chronically homeless population. Experience with individuals impacted by poverty, homelessness, mental illness, substance use, and/or medical issues is required. Ability to work independently as well as a member of an interdisciplinary team. Highly organized and able to manage a diverse caseload of clients with diverse needs. Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary. Preferred Experience: Experience with ETO, or other electronic case management systems. Experience working with evidence-based models, specifically Motivational Interviewing. Bi-lingual Spanish/English NYS CASAC certification/CASAC-T/equivalent experience or willingness to complete a CASAC in 6 months or 2 years of equivalent experience. Experience running groups. Work Environment: This job operates in a supportive housing site in NYC and works with a population who may suffer from mental illness, substance abuse, disability, HIV/AIDS, and/or other health issues. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-Exempt Reports to: VP of Program Operations Status & Hours: Full-time, Mon-Fri 8 AM - 4 PM or 4 PM -12AM. Hours may vary. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Compensation: $27.47 - $30.21 hourly Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: This position requires travel in a company van throughout Manhattan, Queens, Bronx & Brooklyn. About The Role: The Transportation & Logistics Associate will support logistics, transportation, and facility-related projects across our supportive housing programs in New York City. This role is essential to ensuring smooth daily operations by transporting clients to community events and appointments, moving supplies between housing sites, and assisting with light maintenance and furniture assembly. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Safely transport supportive housing clients to and from scheduled events, appointments, and program activities using a multi-passenger vehicle. Distribution and delivery of pantry and other food related items throughout the LCS portfolio. Move program supplies, furnishings, packages, and other materials between housing sites and administrative offices. Perform basic handyman duties including assembling furniture, mounting shelves, setting up rooms for events, and handling minor repairs or facility-related tasks. Assist with setting up and breakdown of on-site or off-site special events and program activities. Maintain cleanliness and routine care of assigned vehicle(s), including inspections, maintenance coordination, and refueling. Support special operational projects assigned ensuring timely and high-quality execution. Maintain accurate logs for transportation, deliveries, and maintenance tasks. Collaborate with staff across departments to schedule operational support in line with program and facility needs. Ensure a safe, professional, and respectful environment when interacting with clients, staff, and community partners. Adhere to all relevant safety and traffic regulations during transport and on-site work. Maintaining a clean driving record during your employment with LCS. Other duties as assigned. Required Education and Experience: The ideal candidate is proactive, detail-oriented, and committed to supporting Lantern's mission of helping New Yorkers achieve stable housing and greater independence. High school diploma or equivalent required. Valid New York State driver's license with a clean driving record. One (1) year of experience in driving, logistics, or facilities support role. Ability to lift up to 50 pounds and perform physically active tasks, including assembly and minor repairs. Strong organizational and communication skills. Preferred Experience: Light Maintenance experience. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Environment: This job operates in a supportive housing setting and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-Exempt Reports to : Director of Social Services Status & Hours: Full-time, five days a week, the schedule may include a weekend day and/or night shift. The schedule will be discussed during the interview process and upon hire. Flexible hours are also required. Compensation: $24.72 - $32.97 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Liberty Plaza About The Role: We are seeking an experienced Housing Specialist to support clients in securing permanent housing and achieving greater self-sufficiency. Housing Specialists are part of an interdisciplinary team and work closely with shelter and case management staff to support clients through the housing placement process. The Housing Specialist is responsible for orienting clients to the housing search process, providing instruction on apartment searches, interviews, and housing applications, and facilitating connections to housing opportunities. The role also includes escorting clients to housing-related appointments and providing direct support during the move-out and transition to permanent housing. The successful candidate will have prior experience working with homeless and/or vulnerable populations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Conduct housing intake and assessment interviews for new clients. Ensure compliance with DHS timelines for permanent housing placement. Complete the housing components of service and independent living plans, including updates as needed. Support Case Managers with HRA-2010E applications and required documentation. Prepare housing reports and collect statistical and demographic data for funders. Facilitate client workshops on the housing process and skills needed to secure and maintain housing, including budgeting and credit education. Develop housing resources and educate clients on available subsidies, vouchers, and benefits. Escort clients to apartment viewings, housing-related appointments, and lease signings. Support clients through the move-out and transition process, including applications for one-shot deals and moving assistance. Document all housing-related counseling, referrals, escorts, and discharge planning activities. Participate in housing meetings, case conferences, staff meetings, and required trainings. Perform other related duties as assigned. Required Education and Experience: High School Diploma, HSE, or GED required. Minimum of two (2) years of experience related to housing application and placement. Experience working with individuals experiencing homelessness, mental illness, substance use disorders, and/or low-income populations. Strong relationship-building, communication, and organizational skills. Proficiency with computers, including Microsoft Word and Excel. Ability to work evening and/or weekend shifts on a rotating schedule. Prior experience working in a homeless shelter is preferred. Knowledge of mental health, substance use, and homelessness service systems. Bilingual proficiency in English and Spanish preferred. Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Exempt Reports to: Vice President of Compliance & Data Strategy Status & Hours: Full-time Hours may vary. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Compensation: $70,000 - $90,000 salary Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. Lantern was recognized as a Top 2025 Workplace by City & State New York. New York, NY Where You Will Work: This role is based primarily at Lantern's headquarters in Manhattan and supports multiple program sites. Occasional local travel may be required to support off-site or community-based events. About the Role The Supportive Housing Compliance Manager oversees contract compliance, funder reporting, and internal quality assurance across Lantern's supportive housing programs. This role ensures audit readiness, strengthens program practices, and supports continuous improvement through data-driven monitoring, training, and collaboration with program leadership. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Support management of city, state, and federal supportive housing contracts and funder requirements. Serve as a primary liaison with funders regarding compliance, reporting, and program performance. Oversee preparation and submission of required funder reports, including monthly, quarterly, and annual deliverables. Support management of HUD-funded Continuum of Care grants, including APRs, NOFO applications, and monitoring responses. Plan and conduct internal compliance and quality assurance audits, including chart reviews and site visits. Develop, implement, and monitor corrective action and quality improvement plans. Analyze program data to identify trends, risks, and opportunities for improvement. Provide technical assistance and training to staff related to compliance, reporting, and quality standards. Ensure accuracy, integrity, and accessibility of program data and reporting tools. Required Education and Experience Bachelor's degree required. Minimum of three years of experience in contract compliance, quality improvement, program operations, or data reporting in human services. Proficiency in Microsoft Office Suite, including intermediate Excel skills. Strong organizational, analytical, and written communication skills. Ability to manage multiple priorities in a deadline-driven environment. Ability to travel within the five boroughs of New York City. Preferred Experience Experience working with vulnerable or at-risk populations. Experience working with New York City, New York State, or federal government agencies. Experience using HMIS and other human services data systems. Work Environment: This position operates in an office setting, with regular visits to supportive housing sites that serves population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-exempt Reports to: Shelter Shift Supervisor Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York -a great place to do meaningful work with people who care! Where You Will Work: Rockaway Terrace. About The Role: Lantern Community Services is seeking diligent and responsible Residential Aides for all shifts at our single adult male shelter in Far Rockaway, Queens, NY. The Residential Aides will provide direct services to the shelter clients and be the primary connection between Case Management/Housing staff and the client. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fosters a nurturing and welcoming environment for clients. Processes new client intakes, including completion of preliminary documentation, orientation to facility, laundering of belongings, and bed assignments. Assists in the planning and organization of recreational activities, events, and outings. Informs appropriate program staff of any issues that may affect the health and safety of clients or staff. Maintains daily log, visitor and client sign-ins, and other record keeping. Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required. Completes electronic shift summaries and generates daily client census & curfew violation reports. Serves meals to clients at breakfast, lunch and/or dinner. Conducts fire drills and generates documentation as required. On some occasions, our clients will need assistance being escorted to appointments and ensuring compliance with shelter rules and regulations. Conducts routine inventory of equipment and supplies. Performs other duties as assigned by the Shift Supervisor or other supervisory staff. Required Education and Experience: High School Diploma, HSE, or GED required. 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. Preferred Food handler's certification required or willingness to obtain in 3 months. Must be adept and comfortable with crisis intervention. Basic Computer Skills Strong interpersonal and communication skills. Ability to get along with clients of various cultures and backgrounds. Strong problem-solving skills. Proven organization and logistical skills. Ability to respond to and assess urgent situations Preferred Experience: Experience working in a homeless shelter and/or with mental illness preferred. Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-exempt Reports to: Program Director & Operations Manager Status & Hours: Full-time. Hours may vary based on operational and event needs. Compensation: 50,000 - 60,000 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York -a great place to do meaningful work with people who care! Where You Will Work: This role is based primarily at Lantern's headquarters in Manhattan and supports multiple program sites. Occasional local travel may be required to support off-site or community-based events. About The Role: The Operations & Logistics Coordinator is responsible for coordinating event logistics, scheduling, facilities, and transportation to ensure safe, efficient, and well-executed program and community events. This role serves as a central communication hub across departments to support smooth daily operations and provides light front office support by serving as a receptionist and initial point of contact for visitors entering the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain and manage the master events and operations calendar across program sites, ensuring accurate scheduling and preventing conflicts. Coordinate space reservations, equipment, transportation, staffing, and vendor needs for events and operational activities. Serve as the primary point of contact between program staff, facilities, transportation, security, and external vendors. Support event approval processes by reviewing logistical feasibility, identifying risks, and confirming required resources. Oversee safety and compliance measures for events, including capacity limits, emergency procedures, and accessibility needs. Provide day-of-event operational support and troubleshoot real-time issues as they arise. Complete post-event follow-up, including confirming clean-up, reporting incidents, and updating inventory and operational records. Staff the front office entrance as needed, welcoming visitors and directing staff, clients, vendors and occasional walk-in guests to the appropriate department or team member. Provide general front desk support, including answering basic inquiries in person and ensuring visitors are logged and directed appropriately in accordance with company protocols. Required Education and Experience: High school diploma or equivalent required; associate degree or relevant coursework preferred. Previous experience in operations coordination, facilities support, event planning, or a related role. Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced, team-oriented environment. Preferred Experience: Experience working in supportive housing, social services, or nonprofit environments. Familiarity with safety protocols, transportation coordination, and vendor management. Experience using shared calendars, scheduling systems, or operational tracking tools. Work Environment This position works primarily in a supportive housing and office environment with frequent interaction across departments. The role may require presence at indoor and outdoor events and occasional exposure to varying noise levels and activity. Physical Demands The role may require standing, walking, bending, and lifting or moving equipment such as tables, chairs, or supplies, with or without reasonable accommodation. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-Exempt