Lantern Community Services jobs in New York, NY - 73 jobs

Classification: Full-time, Non-Exempt Reports to: Director of IT Location: Manhattan, NY - Corporate Office (with regular site visits) Status & Hours: Full-time, Monday - Friday, 9:00 am - 5:00 pm. Occasional after-hours work for maintenance or events. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the agency. Who We Are Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care. W here You Will Work This role is based in New York City and requires frequent local travel to Lantern's supportive housing sites and shelters. The IT Support Analyst serves as the primary on-site technology support contact across multiple program locations, with periodic administrative work at Lantern's main office. About the Role Under the direction of the Director of IT, the IT Support Analyst provides frontline technical support, onsite assistance, and coordination of routine technology, security, and compliance tasks to ensure reliable and responsive day-to-day IT operations across Lantern's programs. Essential Functions Serve as the primary on-site IT support contact for supportive housing sites and shelters, maintaining a published visit rotation and coordinating access with program leadership Troubleshoot user devices, basic networking and Wi-Fi issues, printers, peripherals, and room A/V equipment Escalate complex technical issues to the Director of IT or external vendors as appropriate Maintain a field “go-bag” containing common cables, adapters, testing tools, and basic wiring equipment Provide empathetic frontline support through a ticketing system, documenting issues, steps taken, and resolutions clearly Communicate timelines and resolution updates to staff in plain, non-technical language Prepare, configure, and deploy Windows and mac OS endpoints, including account setup, MFA, and standard applications Support onboarding and offboarding processes, including equipment issuance and return, account provisioning and deprovisioning, and license updates Maintain an intermediate working knowledge of Microsoft 365 and support SharePoint, Teams, and internal knowledge base resources Address localized technology needs, including equipment acquisition, storage, maintenance, email accounts, and shared folders Conduct periodic site visits for upgrades, maintenance, and urgent technical requests Perform other duties as assigned Required Education and Experience High school diploma or equivalent required; Bachelor's degree preferred or equivalent experience 1-3 years of hands-on IT support experience (paid, volunteer, internship, or service-year experience acceptable) Experience in troubleshooting endpoints, basic networking, and common office technology Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint Experience using a ticketing system such as Freshservice, Zendesk, or Jira Service Management Strong communication, documentation, and customer service skills Preferred Experience IT certifications such as CompTIA A+ (preferred), Network+, ITIL Foundation, Google IT Support, or Microsoft Endpoint certifications Exposure to endpoint management tools such as Intune, Jamf, or Kandji Familiarity with identity platforms such as Entra ID (Azure AD) or Google Admin Experience supporting nonprofit, supportive housing, shelter, or field-based environments Multilingual skills Work Environment This position operates in a combination of office, field, and program-site environments, supporting staff who work in supportive housing and shelter settings serving individuals who may experience homelessness, mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands While performing the duties of this job, the employee may be required to stand, walk, climb stairs, and lift or move equipment weighing approximately 25-35 pounds. Work may occasionally take place in IT closets or shared technical spaces. Note Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Concern Housing is seeking an Administrative Assistant to be the primary person responsible for general office/administrative assistance as well as certain accounting functions primarily with cash receipts and the data entry/distribution of client checks. Position: Administrative Assistant Location: Brooklyn, NY (Pitkin) Schedule: Monday - Friday; 8am - 4pm Salary: $21.00 - $24.00/hr. Duties and Responsibilities: - Answers agency phones and greets visitors. - Opens, screens, date stamps, and distributes incoming mail upon receipt. Stamp/ mail outgoing mail daily. - Maintains office supply inventory and prepares purchase orders in the 2nd and 3rd week of each month for review before placing the order, as necessary. - Type documents, letters, etc. and makes copies as needed by SRO staff. - Assist Director/ Supervisor with secure filing and storage of tenant charts and LIHTC documents and maintain inventory for tax credit audits and OMH supported housing review. - Assists the Program Director with administrative needs as necessary. - Collaborate with Property Maintenance department to maintain up to date work order system in YARDI. - Maintains the Office Equipment Room ensuring proper operations of all agency machines (i.e. copier, fax machine, shredder). - - Ensures that all office and other supplies in open, common areas are stocked at all times (i.e. paper in fax machine and printer, stationary, restrooms). - Primary person responsible for keeping the office neat and orderly (e.g., reception area, waiting room, office equipment room, conference room, kitchenette, and all other common areas). - Oversees rent payment system, including copying and logging all cash receipts and processing tenant check payments. - Transfer and copy all check information onto Excel spreadsheet. - Work with Director and Supervisor to track health care outcomes and develop/ update care coordination database for ongoing community collaboration. - Remain current with all Agency required compliance documents and trainings. Requirements: Minimum High School Diploma with minimum four years administrative experience. Word and Excel required. Click here to apply: *************************************************** keywords: Secretary, Admin, data entry, Clerical View all jobs at this company

Concern Housing is seeking a Facilities Custodian to be responsible for the routine, general cleaning of the building and renovation/ repair of the individual apartments in the building, under the supervision of the Superintendent and Program Director. Days/Hours: Saturday & Sunday; 8am - 4pm Duties and Responsibilities: Clean offices, hallways, stairs, lobby, lounge area, exercise room, conference room and all other common areas Dust all office furniture, windowsills, countertops, etc. Empty office, bathroom, lounge, exercise room, conference room and all other common area wastebaskets Clean bathroom fixtures, counters, mirrors, and mop floors Assure adequate supplies are in bathrooms Clean building floors by sweeping, mopping, scrubbing, or vacuuming them Maintain adequate stock of all custodial supplies, ordering additional as needed Follow procedures for the use of chemical cleaners Notify managers concerning the need for major repairs Remove snow from sidewalks, driveways, and parking areas, using snowplows, snow blowers, and snow shovels, and spread snow melting chemicals Maintaining the cleanliness of the exterior of the building including removing debris from the property, sweeping patios and walkways as needed Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facility for events such as banquets and meetings Spray insecticides and fumigants to prevent insect and rodent infestation as allowed by law and with proper protection Dust, clean and maintain exercise equipment Minor maintenance repairs as needed including changing light bulbs, filters etc. Wearing proper Personal Protective Equipment at all times Cleaning of individual apartments: kitchens, bathrooms, flooring, dusting of blinds, emptying trash baskets Remain current with all Agency required compliance documents and trainings. Major periodic cleaning: Wash inside and outside of all windows, as assigned Wash off marks on walls and doors Dust door ledges and floor boards Dust chair/furniture legs Scrub bathroom floor, walls, and fixtures Clean and/or shampoo carpeting and upholstery Coordinate moving or set up of furniture to individual units May be required to assist with the clean up of areas damaged by residents Requirements: High School Diploma (preferred) plus 6 months or more related experience (preferred). Must have a valid drivers license. Good communication and interpersonal skills a must, as well as good client/customer service skills, ability to follow oral and written instructions, prioritize multiple tasks and work effectively with a team. Basic knowledge of cleaning products is required. The work requires routine walking, standing, bending and carrying items weighing less than fifty pounds. Moving items over fifty pounds utilizes a team lift. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Salary: $18.00/hr

Job Description Classification: Non-Exempt Status & Hours: Full-time, Mon - Friday (hours may vary) Compensation: $27.47 - $32.96 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: Laurel Hall About The Role: We are seeking an experienced Case Manager for one of Lantern's Shelters, Laurel Hall . Case Managers are part of an interdisciplinary team aimed at stabilizing shelter clients by improving their independent living skills and assisting clients in moving toward their housing goals. Case Managers are responsible for assessing client needs, linking clients to services, planning a course of action towards stabilization and re-housing, monitoring progress, and documenting client contacts. The successful candidate will have prior experience working with homeless and/or mental health individuals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals. Meet weekly with client to assist with the achievement of individual service plan goals. Coordinate services with Housing Specialist, other staff and external partners Provide advocacy for individual clients around entitlements and services. Provide crisis intervention, aggressive and supportive counseling to strengthen clients' ability to make appropriate life decisions. Document case management activities in accordance with agency and funding source guidelines and procedures. Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning. Achieve monthly placement quota, as assigned. Facilitate workshops, groups and escort clients as applicable. Attend staff meetings and trainings to enhance skills that are related to job function. Conduct weekly/biweekly Unit/Dorm Inspections. Must be able to work flexible, alternate schedules which may include evening and weekend shifts. Perform other related duties, such as Complete Housing applications (both written and computer generated) for clients based on their individual needs and functions in addition to achieving the monthly placement quota, as assigned. Required Education and Experience: High school diploma, HSE or GED is required. A minimum of 2 years' social services experience is required. Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Strong relationship-building skills are required. Strong Computer skills required including Word and Excel. Ability to work Evenings and/or Weekends on a rotating schedule. Preferred experience working in a homeless shelter. Knowledge of mental health, substance use, or homeless Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment in Queens, NY, and works with a population who may suffer from mental illness, substance abuse, disability, HIV/AIDS, and/or other health issues. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Exempt Reports to: Vice President of Housing Stability Status & Hours: This is a full-time, exempt position with a regular schedule from Monday-Friday, 9:00 am to 5:00 pm. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Salary Range: $70,000 - $90,000 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: This position requires travel to various low-income and special needs buildings in the Bronx, including our Jasper, Cedars, Vicinitas, Lindenguild & Silverleaf sites. About The Role: This Housing Stability Manager oversees operations across multiple Lantern supportive housing sites in the Bronx, ensuring smooth day-to-day functioning and coordination between programs, property management, and leadership. The position requires flexibility, strong organizational skills, and the ability to travel between sites to support staff and maintain overall program effectiveness. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Referrals and Intake: Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines. Assist with leasing any new residential buildings. Host Open Houses for new applicants. Arrange unit viewings with various Program Directors for eligible applicants. Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements. Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files. Review subsidy applications for completeness and accuracy prior to submission to property management and HPD. Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff. Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level. Housing Stability Provide guidance and monitor housing stability issues with the Housing Stability team. Review building summaries to determine need for non-payment proceeding and follow up with leasing and housing advocacy staff. Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears. Monitor monthly spreadsheet report of lease renewals and subsidy recertifications for assigned Leasing Specialist and ensure leases are prepared 120 & 90 days before lease expiration date. Facilitate lease renewal events, open houses, and One Shot Deal applications. Facilitate, along with program staff, financial literacy workshops for tenants. Team Supervision Provide training, direct oversite, supervision, and support to the Housing Stability team, including Housing Stability Specialist(s) and Housing Stability Assistant(s), as they work with tenants. Lead the team in meeting all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance. Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties. Monitor staff completion of required trainings and oversee the review and approval of all team members' timesheets. Track and approve all staff vacation requests and ensure sufficient coverage at building sites. Conduct onsite inspection of leasing files and work with staff to implement corrective action plans. Ensure Leasing team members comply with agency's policies and procedures. Accountable for deliverables related to vacancies, lease renewals, and arrears. Other job-related functions, as assigned. Required Education and Experience: A Bachelor's degree from an accredited school OR an Associate's degree with a minimum of 5 years of related experience. Prior experience working in a shelter or supportive housing. 2 to 3+ years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions. Familiarity with various funder programs, such as HPD, HASA, ACS and following the CoC HUD guideline Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines. Supervisory experience of 2 years or more. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Concern Housing is seeking a Substance Use Disorder Specialist to be responsible for providing support and assisting the supportive tenants recovering from substance use issues at various stages of change. Position: Substance Use Disorder Specialist Location: Brooklyn, NY (Pitkin) Schedule: Tuesday - Friday; 12pm - 8pm & Saturday; 8am - 4pm Salary: $57,500/yr. Duties and Responsibilities: - Meeting with supportive tenants to evaluate their substance use and readiness for change - Working with the individual(s) to identify challenges and helping the supportive tenants create recovery plans, in conjunction with other Concern Pitkin support staff - Providing recovery-based education to supportive tenants and staff utilizing OASAS best practices. - Teaching coping mechanisms and relapse prevention skills - Leading group/individual educational and group support sessions - Making referrals to support groups within the community - Conducting assessment, evaluation and intervention - Craft tenant crisis management plans - Providing Crisis Intervention - Maintaining accurate and timely documentation - Manage inventory of harm reduction supplies including fentanyl test strips, xylazine test strips, Naloxone, and other commonly distributed items. - Support psychoeducation through close work with tenants involved in addressing the substance abuse including primary prevention, harm reduction, and treatment initiatives such as Stages of Change). - Other duties as assigned by Director or Supervisor - Remain current with all Agency required compliance documents and trainings Requirements: Requires a Bachelor's degree or CASAC plus 2 years' experience in Social Work or other mental health environment and lived experience. Click here to apply: *************************************************** Keywords: case management, advocacy, social work, human services, mental health, service coordinator, peer View all jobs at this company

Classification: Non-Exempt Reports to: Supportive Housing Program Director Hourly Range: $24.72 - $27.47 Status: Full-time, Monday-Friday (10am-6pm) Position Type: This is a full-time position and may include some evening and weekend hours, on occasion. Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site. Objective: Lantern Community Services is seeking a responsible and self-motivated Recreation Specialist for two of our supportive housing sites in Brooklyn. The Recreation Specialist is responsible for developing, organizing and implementing activities and programs based on the specific needs of the clients/tenants of each building, and that involve tenants in safe and positive leisure time activities. Designed to engage the maximum number of tenants, group activities will utilize creative arts, games, trips, and exercise to promote self-confidence and relieve stress. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: Foster a fun, nurturing, and welcoming environment for tenants. Organize and facilitate social and/or peer support events for tenants. Works with an interdisciplinary team of site-based and cross-building staffs to design and implement a variety of recreational, community-building and life skills groups including ADL's, shopping, exercise, games, arts and crafts, and other activities. Encourage full participation of all residents to enhance socialization in the supportive housing environment and to ensure maximum utilization of recreational services. Develop linkages and act as liaison to external recreational programs and facilities. Escorts tenants on group outings. Develops a resource guide of free and inexpensive recreational resources in the area. Maintain inventory of recreation equipment and items. Plan and organize facility special events. Complete and maintain documentation of all group activities. Reports concerns about tenants to appropriate Social Service staff and consults with staff on effective interventions. Attends staff meetings, case conferences, supervisory and in-service training sessions. Assist with the design and production of bulletin boards and visuals for public spaces of the supportive housing reflecting cultural, seasonal and programmatic themes. Performs other duties as assigned by supervisory staff. Education and Experience: A High school diploma, HSE or GED is required. At least 2- 3 years' experience in providing recreational services in a human services setting required. Experience developing program curricula, facilitating groups, and/or events that can engage vulnerable populations in meaningful use of leisure time including - arts, exercise, trips in the community, personal growth and stress management activities, etc. Good interpersonal skills; high level of maturity and reliability. Must be comfortable with crisis intervention. Familiar with harm reduction principles Experience working in a residential setting and/or with mentally ill population Preferred Experience: Bachelor's degree preferred. Bilingual (English/Spanish) preferred. Narcan trained Work Environment: This job operates in permanent supportive housing programs and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Title: Nutritionist Reports to: Director of Nutrition & Food Programs FLSA Status: Exempt Work Status: Full-time, Mon-Fri (9am-5pm) hours may vary. Sites: Clover Hall, Euclid Glenmore, Hunterfly Trace, Huntersmoon, Rustin & Stardom Salary: $65,000 - $85,000 Position Type: This is a full-time position with a regular schedule of Monday-Friday from 9-5. Lantern staff may be asked to change the work schedules and hours depending on the operational needs of the site and the agency. Objective: The Nutritionist provides expert guidance and personalized dietary advice to clients to promote overall health and wellness. They develop tailored nutrition plans, educate clients on healthy eating habits, and support behavior change to achieve specific health goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assess clients' nutritional needs based on medical history, lifestyle, and health goals. Develop and implement individualized nutrition plans and recommendations. Educate clients on proper diet, nutrition principles, and healthy lifestyle choices. Monitor and evaluate clients' progress and adjust plans as needed. Stay informed of the latest research and trends in nutrition and health science. Collaborate with healthcare professionals to support comprehensive patient care. Maintain detailed client records and confidentiality in accordance with privacy regulations. Conduct group nutrition education sessions and workshops. Required Education and Experience: Bachelor's degree in Nutrition, Dietetics, Food Science, or a related field. Minimum of two years of experience teaching nutrition curriculums and must have food experience. Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required. Proven experience in clinical, community, or private nutrition counseling. Strong interpersonal and communication skills. Ability to motivate and support clients in achieving health goals. Knowledge of dietary supplements and nutrition-related medical conditions. Preferred Requirements: Certification or licensure as a Registered Dietitian Nutritionist (RDN) or equivalent (if applicable). Master's degree preferred. Work Environment: This job operates at the main office and supportive housing sites that works with a population that experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: Nutritionist role primarily involves sedentary work, including sitting for extended periods while conducting client consultations, developing nutrition plans, and documenting progress. Regular use of a computer, telephone, and other standard office equipment is required. Clear verbal communication and active listening are essential, as the position involves frequent interaction with clients, healthcare providers, and team members in both one-on-one and group settings. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Classification: Non-Exempt Reports to: VP of Program Operations Status & Hours: Full-time, Mon-Fri 8 AM - 4 PM or 4 PM -12AM. Hours may vary. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Salary: $27.47 - $30.21 per hour Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: This position requires travel in a company van throughout Manhattan, Queens, Bronx & Brooklyn. About The Role: The Transportation & Logistics Associate will support logistics, transportation, and facility-related projects across our supportive housing programs in New York City. This role is essential to ensuring smooth daily operations by transporting clients to community events and appointments, moving supplies between housing sites, and assisting with light maintenance and furniture assembly. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Safely transport supportive housing clients to and from scheduled events, appointments, and program activities using a multi-passenger vehicle. Distribution and delivery of pantry and other food related items throughout the LCS portfolio. Move program supplies, furnishings, packages, and other materials between housing sites and administrative offices. Perform basic handyman duties including assembling furniture, mounting shelves, setting up rooms for events, and handling minor repairs or facility-related tasks. Assist with setting up and breakdown of on-site or off-site special events and program activities. Maintain cleanliness and routine care of assigned vehicle(s), including inspections, maintenance coordination, and refueling. Support special operational projects assigned ensuring timely and high-quality execution. Maintain accurate logs for transportation, deliveries, and maintenance tasks. Collaborate with staff across departments to schedule operational support in line with program and facility needs. Ensure a safe, professional, and respectful environment when interacting with clients, staff, and community partners. Adhere to all relevant safety and traffic regulations during transport and on-site work. Maintaining a clean driving record during your employment with LCS. Other duties as assigned. Required Education and Experience: The ideal candidate is proactive, detail-oriented, and committed to supporting Lantern's mission of helping New Yorkers achieve stable housing and greater independence. High school diploma or equivalent required. Valid New York State driver's license with a clean driving record. One (1) year of experience in driving, logistics, or facilities support role. Ability to lift up to 50 pounds and perform physically active tasks, including assembly and minor repairs. Strong organizational and communication skills. Preferred Experience: Light Maintenance experience. Work Environment: This job operates in a supportive housing setting and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Concern Housing is seeking a Senior Service Coordinator to be responsible for providing linkages with community resources, daily living skills training, counseling and support, documentation, and compliance with program requirements. The Senior Service Coordinator is an essential resource and advocate for their clients. Position: Senior Service Coordinator Location: Brooklyn, NY (MacDougal) Schedule: Monday - Friday; 8am - 4pm Salary: $60,000/yr. Duties and Responsibilities: - Facilitate residents' linkage with services available in the community (e.g., case management, clinical services, day programs, vocational services and opportunities, community integration, entitlements, etc.). - Development of quarterly goal plans, functional assessments, goal plan reviews. Weekly meetings with clients to develop skills and review progress. Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.). - Provide individual counseling and support services. - Housing services including assistance with maintenance issues. - Provide daily living skills training (e.g., medication monitoring and training, cleaning, money management, etc.). - Coordination of client admissions, and discharges, as well as discharge follow-up and post discharge collection. - Perform monthly unit inspections. - Attendance at weekly supervision and staff meetings. - Flexibility in scheduling. - Participate in agency committees as assigned. - Assists Supervisor and Director with staff training, as well as being on ongoing support and resource for other staff. - Remain current with all Agency required compliance documents and trainings. - Other duties as assigned by the Director or Supervisor. Requirements: Bachelors Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with mental illnesses. The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Click here to apply: *************************************************** keywords: case management, advocacy, social work, human services, mental health View all jobs at this company

Classification: Non-Exempt Reports to: Director of Social Services Status & Hours: Full-time, five days a week, the schedule may include a weekend day and/or night shift. The schedule will be discussed during the interview process and upon hire. Flexible hours are also required. Compensation: $24.72 - $32.97 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Liberty Plaza About The Role: We are seeking an experienced Housing Specialist to support clients in securing permanent housing and achieving greater self-sufficiency. Housing Specialists are part of an interdisciplinary team and work closely with shelter and case management staff to support clients through the housing placement process. The Housing Specialist is responsible for orienting clients to the housing search process, providing instruction on apartment searches, interviews, and housing applications, and facilitating connections to housing opportunities. The role also includes escorting clients to housing-related appointments and providing direct support during the move-out and transition to permanent housing. The successful candidate will have prior experience working with homeless and/or vulnerable populations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Conduct housing intake and assessment interviews for new clients. Ensure compliance with DHS timelines for permanent housing placement. Complete the housing components of service and independent living plans, including updates as needed. Support Case Managers with HRA-2010E applications and required documentation. Prepare housing reports and collect statistical and demographic data for funders. Facilitate client workshops on the housing process and skills needed to secure and maintain housing, including budgeting and credit education. Develop housing resources and educate clients on available subsidies, vouchers, and benefits. Escort clients to apartment viewings, housing-related appointments, and lease signings. Support clients through the move-out and transition process, including applications for one-shot deals and moving assistance. Document all housing-related counseling, referrals, escorts, and discharge planning activities. Participate in housing meetings, case conferences, staff meetings, and required trainings. Perform other related duties as assigned. Required Education and Experience: High School Diploma, HSE, or GED required. Minimum of two (2) years of experience related to housing application and placement. Experience working with individuals experiencing homelessness, mental illness, substance use disorders, and/or low-income populations. Strong relationship-building, communication, and organizational skills. Proficiency with computers, including Microsoft Word and Excel. Ability to work evening and/or weekend shifts on a rotating schedule. Prior experience working in a homeless shelter is preferred. Knowledge of mental health, substance use, and homelessness service systems. Bilingual proficiency in English and Spanish preferred. Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Title: Chief Program Officer Status: Full-time Classification: Exempt Work Schedule: Mon - Fri, 9 am - 5 pm, may be flexible depending on the site or agency needs Salary: $200,000 - $225,000 Overview Reporting to the Executive Director, the Chief Program Officer (CPO) will play a key role in optimizing Lanterns' services and practices, working collaboratively to execute strategies, systems, policies, and initiatives across the organization and with funders and partner agencies. The ideal candidate will be a seasoned administrator and the strategic leader of Lantern's residential programs-both emergency shelter and permanent supportive housing. They will strengthen the use of data-driven and evidence-informed services, staff training and development and oversee our quality assurance measures. The CPO has an important role to play in stewarding relationships with internal and external partners, raising the agency's profile and helping shape organizational structure in response to industry trends and developments in the field. Job Description: Program Management and Strategic Leadership Promotes an environment that embeds diversity, equity, inclusion, and accessibility, and fully integrates these values into the organizational culture. Fosters a workplace culture that inspires high-level performance, collaboration, accountability, and professional and respectful interactions; embeds best practices for effective feedback and communication at all levels of staff engagement. With a trauma-informed approach and a client-centered focus, stewards Lantern's program strategy through direct oversight of residential services, including case management, cross-building programs, and evidence-based models. Creates and supports a high-performing culture across programs that align with Lantern's core values. Fosters a team-based environment that motivates interdisciplinary staff to work collaboratively toward strategic vision and goals. Drives initiatives to introduce new programs and innovations for the benefit of Lantern's staff and clients. Program Development, Quality and Evaluation Establishes short- and long-term goals for services design and implementation. In collaboration with VP for Cross-Building Programs and Evaluation, assesses, evaluates, and aligns programs to ensure they are effective, impactful, and compliant with funder requirements and organizational mission. Establishes program success metrics in collaboration with senior staff, quality assurance staff, and developers of evidence-informed practices. Ensures that services are structured to meet the intended goals and objectives of the program and maximize tenant participation and progress. Creates and monitors transparent, agency-wide data dashboard with QA team for use across buildings and programs. Develops and cultivates a data-driven culture prioritizing continuous improvement across different programs and departments. Presents impact data and implications to executive leadership and fund development team, ensuring that stewardship of programs funded through philanthropic partners is supported and advanced by evidenced outcomes. In collaboration with Finance and Fund Development teams, ensures existing program expenditures are aligned with contractual requirements. Training and Professional Development Leads, coaches and mentors a dynamic team of approximately seven direct reports from senior leadership and provides regular feedback so that key staff can continuously improve their supervision and mentoring skills. Works closely with senior management and HR to analyze staff development needs, create new training programs, and modify or improve existing programs to ensure fidelity to service delivery models. Facilitates professional development by identifying opportunities for staff to engage with industry peers. Partnerships and Organizational Impact Promotes Lantern's programs in the public sphere. Represents Lantern on relevant committees and task forces, as well as speaking engagements, conference panels and trainings. Works closely with the Executive Director to cultivate partnerships with philanthropic organizations, corporations, and local service providers. Helps research, conduct outreach, and secure program funding and other forms of material support. Assists in various organizational development activities such as all-staff meetings and outings; drafting of statements pertaining to mission, diversity, equity and inclusion (DEI), and values; and use of social media outlets. Qualifications: Master's degree required; additional advanced degree and/or licensures/certifications are preferred. A minimum of 15 years of progressively responsible human service sector experience, and 10 years in a leadership role. Demonstrated experience in program innovations, supervision, clinical oversight, funders relationships and fiscal management. Expertise in developing and monitoring metrics to measure programmatic outcomes for homeless services, mental health/substance abuse services, housing services or other related fields. Excellent writing and interpersonal skills. Ability to collaborate with a dynamic leadership team to manage within a rapidly growing organization. Strong community relationships in New York City, across government sectors, preferably with an emphasis on health and human services. Adaptable and able to multitask and work within a fast-moving environment, while also driving toward clarity and solutions. Demonstrated resourcefulness in setting priorities and guiding investment in people and systems with the greatest quality and impact. Note: Candidates being considered for the position must sign a release form for Lantern Community Services to perform a criminal background check. Lantern Community Services provides equal employment opportunities to all employees and applicants for employment, and we strive to create workplaces that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

Classification: Non-exempt Reports to: Shelter Shift Supervisor Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: Rockaway Terrace. About The Role: Lantern Community Services is seeking diligent and responsible Residential Aides for all shifts at our single adult male shelter in Far Rockaway, Queens, NY. The Residential Aides will provide direct services to the shelter clients and be the primary connection between Case Management/Housing staff and the client. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fosters a nurturing and welcoming environment for clients. Processes new client intakes, including completion of preliminary documentation, orientation to facility, laundering of belongings, and bed assignments. Assists in the planning and organization of recreational activities, events, and outings. Informs appropriate program staff of any issues that may affect the health and safety of clients or staff. Maintains daily log, visitor and client sign-ins, and other record keeping. Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required. Completes electronic shift summaries and generates daily client census & curfew violation reports. Serves meals to clients at breakfast, lunch and/or dinner. Conducts fire drills and generates documentation as required. On some occasions, our clients will need assistance being escorted to appointments and ensuring compliance with shelter rules and regulations. Conducts routine inventory of equipment and supplies. Performs other duties as assigned by the Shift Supervisor or other supervisory staff. Required Education and Experience: High School Diploma, HSE, or GED required. 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. Preferred Food handler's certification required or willingness to obtain in 3 months. Must be adept and comfortable with crisis intervention. Basic Computer Skills Strong interpersonal and communication skills. Ability to get along with clients of various cultures and backgrounds. Strong problem-solving skills. Proven organization and logistical skills. Ability to respond to and assess urgent situations Preferred Experience: Experience working in a homeless shelter and/or with mental illness preferred. Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-Exempt Reports to: Vice President of Procurement Status & Hours: Full-time, onsite. Hours may vary based on program operations and event needs. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: This role is based primarily at Lantern's headquarters in Manhattan and supports multiple program sites. Occasional local travel may be required to support off-site or community-based events. About The Role The Procurement Analyst supports Lantern Community Services' procurement operations. This role ensures the timely, compliant, and cost-effective purchasing of goods and services that support shelter operations, housing stability programs, and administrative functions. The Procurement Analyst works closely with Program, Site Operations, Finance/Procurement, and vendors to manage purchase orders, invoices, vendor coordination, and procurement compliance in alignment with organizational and funder requirements. Essential Functions: Procurement & Operations Support Support daily procurement activities using the LCS Purchase Order (PO) systems and related tools. Assist staff with ordering furniture, supplies, food-related items, maintenance materials, and operational equipment. Review, route, and track invoices to ensure accuracy, proper documentation, and policy compliance. Ensure procurement activities comply with internal policies, government regulations, contracts, and funder guidelines. Allocate expenses accurately to appropriate programs, sites, and cost centers. Serve as a liaison between Program, Site Operations, and Finance/Procurement teams. Assist with furniture procurement and site-related projects, including vendor quotes and coordination. Monitor pricing and vendor options for commonly used programs and shelter items. Financial & Systems Support Create and manage Purchase Orders, including credit card-related POs. Process invoices from the Accounts Payable inbox and enter data into the PO system. Code invoices accurately in Tipalti or other financial systems. Maintain complete documentation for audits and funder reviews. Technology & Telecommunications Assist with the procurement of IT and telecommunications services and equipment. Support ordering and invoice oversight for phones, internet, Wi-Fi, VoIP, software licenses, and related services. Assist with IT-related projects, including vendor research, pricing, and delivery coordination. Additional Duties Support oversight of copier and printer contracts. Assist with ordering and inventory for office and shelter supplies, including pantry items. Prepare and process recurring and non-recurring invoices. Support procurement policy improvements and special projects. Provide procurement support to the Executive Team as needed. Required Education and Experience Bachelor's degree preferred, or equivalent combination of education and multiple years of relevant experience Experience in procurement, supply chain, logistics, or purchasing functions Knowledge of purchasing processes, invoicing, contracts, and vendor management Proficiency in Microsoft Office, including Word, Excel, and Outlook Strong organizational, analytical, and time-management skills High attention to detail and ability to manage multiple priorities in a fast-paced environment Preferred Experience Experience working in nonprofit, supportive housing, shelter, or human services environments Familiarity with financial systems such as Tipalti or similar accounts payable platforms Experience supporting audits or funder reviews Work Environment: This position operates primarily in an office setting, with occasional visits to supportive housing and shelter sites. The role supports programs serving individuals who may experience homelessness, mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee may be required to stand, walk, climb stairs, and lift or move up to 10 pounds occasionally. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Department Sales Employment Type Full Time Location New York Metro Workplace type Hybrid Key Responsibilities Skills, Knowledge and Expertise Benefits About Lantern At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners. Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well-being of our colleagues, the success of our clients, and our positive impact on society. Embracing a growth mindset where curiosity thrives, we celebrate excellence and value individuals who inspire and mentor others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In facing challenges, we make tough choices and solve complex problems to positively influence our clients, their customers, and the world at large. As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our purpose and vision, making it a dynamic and fulfilling workplace. Together, we transcend the ordinary and achieve extraordinary results.

Job Description Status: Full time (hours may vary) FLSA Classification: Non-Exempt Reports to: Chief Strategy & Innovation Officer Supervisory Responsibility: None Objective: The Harm Reduction Specialist assists the population that suffers from homelessness, mental illnesses chronic medical conditions including HIV and AIDS in a supportive housing environment. The Harm Reduction Specialist's job responsibility is to help stabilize their lives and navigate lifestyle changes, reduction of substance use-related harms, link to harm reduction/substance use providers, relapse prevention, avoidance of triggers for using substances, life skills, and recovery. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Provide person-centered harm reduction and substance use services that effectively engage residents and promote health and wellness, personal growth, and housing stability. Provide assessment services to residents who may experience harm related to substance use. Determine short-term and long-term service needs. Utilize a harm reduction approach to support residents around issues of mental health and substance use. Conduct Harm Reduction Discuss basic self-care, wellness activities, health education, stress reduction, issues of life priorities, and addiction awareness. Meet regularly with residents to discuss harm reduction, education, treatment decision-making, identification of relapse triggers, and improvement of coping skills. Prepare, conduct, and document individual and group counseling and education. Assess barriers and difficulties for residents to participate in substance use Develop strategies to help residents overcome these barriers and difficulties. Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services. Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities. Work collaboratively with members of the team to ensure coordination of Providing education and support to staff related to addiction and substance use. Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients. Perform other job-related functions, assigned. Required Education and Experience: High school diploma or equivalent is required. Knowledge of harm reduction, HIV/AIDS, mental health, substance use, or chronically homeless population. Experience with individuals impacted by poverty, homelessness, mental illness, substance use, and/or medical issues is required. Ability to work independently as well as a member of an interdisciplinary team. Highly organized and able to manage a diverse caseload of clients with diverse needs. Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary. Preferred: Experience with ETO, or other electronic case management systems. Preferred: Experience working with evidence-based models, specifically Motivational Interviewing. preferred: Bi-lingual Spanish/English Preferred: NYS CASAC certification/CASAC-T/equivalent experience or willingness to complete a CASAC in 6 months or 2 years of equivalent experience. preferred: Experience running groups. Work Environment: This job operates in a supportive housing site in NYC and works with a population who may suffer from mental illness, substance abuse, disability, HIV/AIDS, and/or other health issues. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Classification: non-exempt Reports to: Program Director Status & Hours: Full-time (Monday - Friday) 9am-5pm - Lantern staff may be asked to alter their work schedule depending on the operational needs of the site. Compensation: $24.72 - $30.21 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: Jasper Hall About The Role: The ideal candidate will provide ongoing, highly responsible assistance to the Program Director and social service team in a variety of different ways to support programs, development, and communications. The Program Associate is a flexible position that adapts to the presenting needs of a program. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in the planning and implementation of programs, as needed. Manage logistics and tracking of various staff training. Participate in regular staff meetings and other meetings as required. Assist with ordering of equipment and supplies, as well as inventory and assessment of supplies on site. Assist with completing and submitting purchase orders for various items needed for the program. Assist with tracking and submitting invoices. Provide support for the preparation and coordination of onsite events, planned trips and multiple types of meetings. Assist with reviewing and tracking of incident reports. Assist with creating and distributing tracking tools as well as other signage for the program. Assist with creating and/or monitoring systems to assure funder compliance. Maintain a strong collaborative relationship with onsite staff as well as outside providers. Maintain working knowledge of all technological systems utilized by the program. Assist with entering and tracking building repairs. Assist in coordinating with building management around various projects to ensure quality and timeliness. Assist with maintaining the building calendar as well as scheduling different onsite meetings/gatherings. Assist with memoranda, letters, procedures, reports, and other documents as assigned. Records minutes of on-site meetings as needed. Assist/maintain communication materials including monthly calendars and quarterly building newsletter. Required Education and Experience: A high school diploma, HSE or GED required 2 years office management/admin experience or Bachelor's Degree Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required. Strong writing, communication, and organizational skills Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications. Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment. High level of computer proficiency with proficiency in Excel and the ability to learn about new technologies and databases Work Environment: This job operates in a supportive housing environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Classification: Non-Exempt Reports to: Senior Program Director Status & Hours: This is a full-time position with a variable schedule based on the needs of clients. This will involve flexible evening hours. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Compensation: $27.47 - $32.96 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care! Where You Will Work: Mott Haven Section About The Role: The Family Specialist has the lead responsibility for integrating family goals and services with the tasks of all team members and for providing family psychoeducation individually and in groups. They are also responsible for assisting with the planning, organizing and enrollment into education services for children living with their parents in residential sites. The Family Specialist must have the ability to develop trusting relationships with knowledge of child development and also assist parents with locating supportive resources for the families and coordinating educational opportunities for their children. The Family Specialist will work as a member of an interdisciplinary team in supportive housing serving individuals impacted by chronic medical conditions including HIV and AIDS as well as serious mental illness and substance abuse disorder. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In coordination with the Senior Case Manager, ensure families have access to high quality community health, mental health and substance use services. Build partnerships with parents and families to ensure that children receive well matched educational services as well as any needed support or intervention services. Assist with the transition of children to Pre-K, Kindergarten, Middle School and High School and help parents with completing the school application process. Support families through the application process for college-bound youth or those seeking vocational or trade training. Attend school meetings such as IEP and parent teacher night when needed. Design and implement workshops for parents including those that develop parenting skills, promote better relationships and empower families to participate as active members of the community. Participates in community initiatives to develop and maintain relationships and identify families for participation. Participate in meetings with social services staff to coordinate services and generate ideas to support families and their children. Attend trainings and staff meetings, as required. Document all client work in confidential electronic records. Complete reports as directed by supervisor. Perform other job-related duties, as assigned. Required Education and Experience: Bachelor's degree from an accredited school with a minimum of 2 years' experience providing education or social services to families is required. Experience working for the New York City Department of Education or Educational Programs preferred. Experience advocating for families. Must have strong interpersonal and communication skills, including excellent writing ability, demonstrated organizational skills and the ability to perform complex tasks with limited supervision. Must have strong computer skills in Microsoft Office & Zoom. Preferred. Knowledge of HIV/AIDS, mental health, substance use or chronically homelessness Preferred. Some knowledge and experience in working with early childhood mental health and adult disability services. Work Environment: This job operates in a supportive housing site and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Classification: Non-exempt Reports to: Program Director & Operations Manager Status & Hours: Full-time. Hours may vary based on operational and event needs. Compensation: 50,000 - 60,000 Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York -a great place to do meaningful work with people who care! Where You Will Work: This role is based primarily at Lantern's headquarters in Manhattan and supports multiple program sites. Occasional local travel may be required to support off-site or community-based events. About The Role: The Operations & Logistics Coordinator is responsible for coordinating event logistics, scheduling, facilities, and transportation to ensure safe, efficient, and well-executed program and community events. This role serves as a central communication hub across departments to support smooth daily operations and provides light front office support by serving as a receptionist and initial point of contact for visitors entering the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain and manage the master events and operations calendar across program sites, ensuring accurate scheduling and preventing conflicts. Coordinate space reservations, equipment, transportation, staffing, and vendor needs for events and operational activities. Serve as the primary point of contact between program staff, facilities, transportation, security, and external vendors. Support event approval processes by reviewing logistical feasibility, identifying risks, and confirming required resources. Oversee safety and compliance measures for events, including capacity limits, emergency procedures, and accessibility needs. Provide day-of-event operational support and troubleshoot real-time issues as they arise. Complete post-event follow-up, including confirming clean-up, reporting incidents, and updating inventory and operational records. Staff the front office entrance as needed, welcoming visitors and directing staff, clients, vendors and occasional walk-in guests to the appropriate department or team member. Provide general front desk support, including answering basic inquiries in person and ensuring visitors are logged and directed appropriately in accordance with company protocols. Required Education and Experience: High school diploma or equivalent required; associate degree or relevant coursework preferred. Previous experience in operations coordination, facilities support, event planning, or a related role. Strong organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced, team-oriented environment. Preferred Experience: Experience working in supportive housing, social services, or nonprofit environments. Familiarity with safety protocols, transportation coordination, and vendor management. Experience using shared calendars, scheduling systems, or operational tracking tools. Work Environment This position works primarily in a supportive housing and office environment with frequent interaction across departments. The role may require presence at indoor and outdoor events and occasional exposure to varying noise levels and activity. Physical Demands The role may require standing, walking, bending, and lifting or moving equipment such as tables, chairs, or supplies, with or without reasonable accommodation. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.