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Remote Las Piedras, PR jobs - 20 jobs

  • Remote Bilingual Healthcare Customer Service Representative

    The Mailroom Associate Role

    Remote job in Guaynabo, PR

    Bilingual Healthcare Call Center Associate - Work from Home Must be Fluent in English & Spanish. Do you love helping people solve complex problems and deliver solutions? Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. If you love making a difference in people's lives, this role is for you. Your punctuality and dependability are key to our clients' success. Pay Rate: $13.00/hour Once training is complete and you move to production, incentives based on attendance and overall performance have earning potential up to an extra $3.00 per hour. Tenure bonus is available after 7-12 months of continuous employment of .50/hour paid monthly. 12+ months of tenure: $1.25 hour bonus paid monthly. Hours of Operation: 8:00AM - 11:00PM M-F, 8:00AM - 6:30PM Saturday Paid time off is accrued after 180 days (about 6 months) of employment. Health benefits include medical, dental and vision start on 1 st day of employment. Fully Work from home - Equipment pick-up is in Guaynabo, PR. You will drive to site as needed if having technical issues that need repair. The training days and hours and initial shift days and hours will be provided in the interview . Training duration: 4 Weeks in a classroom and 2 weeks Nesting About the Bilingual Healthcare Call Center Associate role As a member of the Customer Experience team, you assist customers with questions, inquiries, and issues related to their prescription coverage. You manage a steady volume of incoming calls from customers while navigating multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success. A few of the questions you may receive as a healthcare call center associate are the following: “Can you assist me in what the status of my current refill is?" “Did my prescription run out?" Requirements of the Bilingual Healthcare Call Center Associate role Ability to successfully complete a 4 week virtual training class & 2 weeks of nesting. You cannot miss a day of training. Successfully complete customer service assessment & typing test. Great problem-solving skills Ability to effectively multi-task High school diploma, GED, or college degree Excellent communication skills Ability to work weekends (if needed based on call volumes). Equipment and workspace requirements We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables) You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net ) Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable. Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area. Manage a steady volume of incoming customer calls while navigating multiple systems. The application process will take less than 20 minutes and includes everything required to be considered. Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes) Complete the typing test (2 minutes) you will need a computer keyboard. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) Important It is important that you complete the application in a timely manner to be considered for the role. Your local library, shipping store or search, ‘public computers near me' if you do not have a computer. Be part of the future: If you are seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly wage for this role is 13.00/ Hour.
    $13 hourly Auto-Apply 11d ago
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  • Data Analyst

    Tpis

    Remote job in Humacao, PR

    We're looking for a Business Intelligence Analyst who can support us in the Sales & Marketing Department. If you are passionate about data collection, cleaning, manipulation and visualization, and also have a background in Sales, this opportunity is for you! Job Responsibilities: Execute recurring reporting projects, including sales,princing, inventory and employee performance analysis. Analyze data and identify trends, patterns, or other notable information to identify emerging issues or opportunities for improvement. Perform recurring data analyses including data comparisons and Salesforce quality control reporting. Interpret data and develop reports and presentations to communicate and share findings to management and high executives. Communicate with various departments to ensure all sales, pricing, and inventory data is sent on a regular basis and verify the accuracy of such data, working with the department's supervisors. Work with consultants to develop enhanced reporting on the performance. Analyzing and interpreting data from multiple sources to identify potential problems and make recommendations for improvement in operations. Work on ad hoc reporting and analysis requests as assigned by management. Extract data and reports from our platform. Participate with internal and external teams on other projects. Job Requirements: Expert in Microsoft Excel, including pivot tables, formulas, LOOKUP's, and merging/consolidating data from multiple sources into a single report. Knowledge in business intelligence tools and applications (i.e. Power BI, Tableau) Proven related experience in Data Analytics. Ability to summarize and present large amounts of data in an organized fashion. Process thinker and highly analytical with willingness to iterate and find solutions. Ability to work in a structured manner, including logically working through a project plan or defined set of steps. Fluent in English - both oral and written. BS or BA degree in math, computer sciences, accounting, statistics, finance, or related fields Ability to work remotely. TPIS is an equal opportunity employer (EEO Employer / Affirmative Action for Women / Disabled / Veterans). We comply with all federal, local, and state laws regarding non-discrimination. Monday to Friday - 8:00am - 5:00pm or 9:00am - 6:00pm
    $37k-56k yearly est. Auto-Apply 60d+ ago
  • C&Q Specialist

    Pharmeng Technology Americas

    Remote job in Gurabo, PR

    PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. These positions will be responsible for the generation of design documents (i.e. URS, C&Q Plan, risk assessments), authoring protocols, execution of commissioning and qualification activities, along with moving these methodologies towards digitization of C&Q and validation processes into the Knead Gx Platform. The position will also can provide client support for C&Q projects either independently or as part of a site team. This position will have the ability to interpret the needs, expectations, and limitations of each stakeholder, and bring them together with the goal of meeting project timelines. They should have familiarity with risk assessments and overall project safety. They must have prior experience in pharmaceutical or similar regulated cGMP environments and experience in supporting fast-paced C&Q/validation projects, development of documentation, and/ or execution of various C&Q/validation projects. They should be able to build a high level of trust with internal and client personnel. Candidates must operate with honesty, integrity, accountability, teamwork, and commitment. In this position, the ideal candidate will be integrated into VEQTOR's C&Q group and Kneat Services & Support group working on the projects (internal and external) for our US and EU clients. Kneat Gx platform digitizes and manages life cycle documentation, including design documentation, risk management, commissioning and qualification, validation documentation and testing. It releases groups from paper and is presently being used by 12 of the world's top 20 pharma companies. Being part of the VEQTOR team, you will be trained on Kneat and assist our clients with implementation. These roles are primarily on-site but there may be hybrid or remote options available depending on client and project need. The ideal candidate should have the following skills: Ability to identify project requirements from client stakeholders to achieve the desired outcome. Ability to generate a detailed plan that can be implemented by a project team. Plan, communicate and lead scientifically sound C&Q strategies for small to large scale projects. Familiarity with risk-based C&Q strategies, procedures, policies, and guidance and its practical application based on process knowledge and product requirements. Aptitude to plan (i.e., budget/scheduling) and forecast a project from a C&Q and/or Validation perspective. Capable of understanding project needs. Liaising with contractors, suppliers, and internal company stakeholders. Ability to perform system walk-downs, as well as other engineering pre-commissioning activities, if required. Able to perform commissioning, qualification, and validation testing on manufacturing process equipment, such as: Incubators/Coolers/Freezers/Freezer Dryers/Autoclaves Isolators Lyophilizers Mixers including single-use Bioreactors/Product Vessels/Buffer Vessels Fume Hoods/Biosafety Cabinets Able to perform commissioning, qualification and validation testing on facilities and utilities, such as: Nitrogen, Clean Compressed Air, Vacuum, RODI, Purified Water, Water-For-Injection, Clean Steam HVAC, Cleanroom Qualification Knowledge of minimal protocol requirements and ability to author various life cycle documents associated with C&Q and Validation. Perform a review of design and requirement specifications to establish fit-for-purpose for systems. Perform a review of engineering drawings for accuracy. Provide summary and analyses reports. Perform ongoing reporting of the project progress to client and VEQTOR management. Ensuring all aspects of the project proceed while adhering to company SOPs as well as external regulations, including maintenance of project documentation. Ability to troubleshoot problems as they arise on a project - finding efficient and effective solutions. Desired Skills & Experience: Knowledge of Validation policies and documentation for various systems and processes B.S. in Science or Engineering discipline Minimum of 3 - 5+ years related experience preferred, however candidates with related experience will be considered. Kneat Gx platform experience is preferred but not required. Proficient in English Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision making. Company Response to Covid-19 While we serve industries deemed essential businesses, PharmEng Technology will follow safe business practices and adhere to local, state, and federal guidelines. When possible, PharmEng Technology will allow remote work from home. EEOC Statement At PharmEng Technology, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.
    $44k-50k yearly est. Auto-Apply 60d+ ago
  • District Manager

    Disclosure, Consent, Acknowledgment and Agreement

    Remote job in Carolina, PR

    District Manager - (25005372) Description GENERAL PURPOSE:Accountable for all phases of district operations. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives. This includes the administration, tracking and follow-up for all visits. Ensures all Company standards and best practices are executed with excellence in all assigned locations. Leverage all available data to understand, problem solve and proactively support business trends. Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals. Responsible for recruiting, training and developing store management teams. ESSENTIAL FUNCTIONS:Great/Exceptional People• Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals. Collaborate with peers to develop a company-wide talent pipeline. • Ensure consistent application of performance management practices including but not limited to annual performance appraisals, progressive counseling activities and development plans. • Ensures compliance of Ross HR policies and procedures. • Handles Employee Relations issues, ensuring partnership with HR and LP organizations. • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. True Customer Service• Serves as a point of contact for Customer Service issues in the district. • Responds quickly and effectively to all Customer inquiries. • Ensures that an excellent level of Customer Service is provided in all assigned locations. Drive Contribution• Responsible for the management of and continuous monitoring of all actual expenditures to be within budget. • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. • Ensures a safe, accident-free environment for all Customers and Associates. Maintains compliance to all state, local and federal regulations. Reduce Shrink• Demonstrates and drives Loss Prevention initiatives and awareness programs. • Meets Company shrink goals. Deliver the Treasure/Dealz• Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes. • Assesses and escalates any inventory level discrepancies. COMPETENCIES:• Building Effective Teams • Ensures Accountability & Execution• Developing Talent • Manages Conflict• Collaboration • Business Acumen• Leading by Example • Plans, Aligns & PrioritizesQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Excellent verbal and written communication skills• Proficiency with Microsoft Office Suite• Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities• High School Degree or equivalent required, bachelor's degree in related field preferred • 5 or more years of retail management or operations experience• Valid Driver's License required• Travel required PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. For hybrid: This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRIDSUPERVISORY RESPONSIBILITIES:Store ManagersDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Puerto Rico-Carolina-Carolina-Los Colobos Shopping Center PRWork Locations: Los Colobos Shopping Center PR Ave. 65 De Infanteria, Pr #3 Km 14 Carolina 00987Job: Field LeadershipSchedule: Regular Full-time Job Posting: Nov 21, 2025
    $50k-61k yearly est. Auto-Apply 34m ago
  • Sales Support & Account Management Intern - Energy (Summer 2026)

    Wartsila Oyj Abp

    Remote job in Carolina, PR

    Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride? We are now looking for a Sales Support & Account Management Intern to join our team working for a better future. The position is temporary (full-time internship for 8 weeks), and the location is Carolina, Puerto Rico. This position follows a hybrid work schedule, requiring three days per week in the office. What You Will Be Doing You will support our Caribbean sales team in delivering tailored solutions to customers, while gaining hands-on experience in sales strategy, customer engagement, and cross-functional collaboration. This role offers exposure to global operations and the opportunity to learn how deals are structured and executed. Responsibilities * Assist in developing and presenting solutions aligned with customer needs. * Support planning of sales activities and maintain organised customer information. * Coordinate safety workshops with QEHS, Sales, and customers to promote a Zero Mindset. * Participate in customer and internal meetings to understand deal-making processes. * Collect customer feedback and insights to improve our approach. * Maintain accurate records in the CRM system. * Provide day-to-day support across sales, field service, and customer support teams. Required Qualifications * Currently enrolled in a degree programme in Business, Engineering, Economics, or a related field. * Strong interpersonal skills and problem-solving mindset. * Highly organised, proactive, and eager to learn. * Comfortable with public speaking and team collaboration. * Fluent in English. * Willingness to travel and embrace new experiences. Preferred Qualifications * Additional language skills (i.e. Spanish) * Previous experience in customer-facing roles or internships. * Familiarity with CRM systems and basic sales processes. Travel Requirements Some domestic and international travel may be required during the internship period. Duration This is a full-time internship for 8 weeks during summer 2026. Start Date Anticipated start date: June 1st, 2026. What We Offer Practical experience in building and maintaining strong customer relationships. Insight into sales strategy, account planning, and coordination. Exposure to global collaboration in delivering energy solutions. A dynamic, multicultural business environment with real-world challenges. Last application date: 29/12/2025 Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law. Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer. At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process. Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. This is Wärtsilä Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on
    $23k-26k yearly est. 15d ago
  • Software Senior Developer/Architect

    Truenorth Corporation 4.5company rating

    Remote job in Guaynabo, PR

    Be the helm of our high-performing software development team. Your technical and interpersonal skills will aid us in leading the teams that build the technology that gives our clients the competitive edge. Software Architects are instrumental in planning the basic function of a software application. We expect you can communicate with stakeholders or Project Managers (muggles) about the problems they're experiencing and determine how to address those issues through software. Internally, Software Architects track each aspect of an application to make sure that their team is producing the appropriate code based on our standards. They implement automated testing, CI/CD to ensure the software program works correctly while tracking major changes and patches. Software Architect skills and qualification (TLDR) Attention to detail, problem-solving and communication skills. Critical thinking and common sense. Broad understanding of coding and programming languages (C#, Angular, Razor, Blazor, Angular, etc.). Experience with database design and data modeling. Extensive knowledge of the software development process and corresponding technologies. Excellent understanding of design patterns and architectural styles. Proficient knowledge of the operation and development designs of agile software. Good understanding of enterprise service bus (ESB) platforms. Writes software design documents (SDD). Works with the project manager to set and stick to the timeline. Manages software developers through the coding process. Advises and oversees the software testing team. Enforce the software development life cycle (SDLC). Pitches software design proposals to executives for approval. Free the development team of external problems and third-party requests. Provide correct strategic direction to the development teams. Responsible for the creation and enforcement of Software Development Standards and Methodologies. Participate in management reunions acting as a link between management and the development team. Assist project managers on reunions with clients providing a technical view and feedback. Assist analysts on their software analysis used for proposals and technical guidelines. Education and experience: BS in Computer Science or equivalent 8+ years of software development experience Benefits and Perks Remote work Sign-on Bonus for new external candidate Health care Paid time off Retirement savings plans Parental leave Annual Training and certifications budget Paid for the relocation Nice to have: Free movie nights for our staff and their partners AT&T corporate discount Year-end Christmas Party Employee Recognition Event Company sponsored athletic events
    $76k-102k yearly est. Auto-Apply 60d+ ago
  • Construction Oversight Manager - HUD - Puerto Rico Remote

    ICF 4.5company rating

    Remote job in Guayama, PR

    The Construction Oversight Manager supports municipalities (subrecipients) in implementing recovery projects funded by CDBG-DR grants. This hybrid role involves managing construction oversight activities across Puerto Rico, ensuring compliance with federal, state, and program requirements, and facilitating successful project delivery. To be considered for this opportunity, you must have professional licenses (PE) and/or certifications valid in Puerto Rico. Key Responsibilities Lead a team of construction oversight staff to conduct monthly site visits to monitor construction progress and compliance with Subrecipient Agreements, environmental clearance documents, and health and safety plans. Review and recommend certifications for payment and construction change orders. Prepare detailed reports for the Project Manager based on monitoring visits, documenting progress, compliance, and any issues identified. Provide feedback to subrecipients' health and safety officers or representatives following site visits. Assist in developing and reviewing construction documents, including revision checklists design reviews. Ensure construction contracts include required provisions, particularly those mandating contractor development and implementation of health and safety plans in compliance with Puerto Rico OSHA-approved State Plan and PR OSHA policies. Support the program team and subrecipients with additional duties as needed. Minimal Qualifications Bachelor's degree or higher in engineering, architecture, construction management, or a related field. Must have professional licenses (PE) and/or certifications valid in Puerto Rico. OSHA 30-hour construction industry training certification obtained at least five (5) years ago. Minimum of 5 years of experience in construction inspections. Minimum two (2) years of experience in federally funded construction projects within the last six (6) years. Preferred Skills & Experiences Fluent verbal and written communication skills in both Spanish and English. Valid driver's license and ability to pass a Motor Vehicle Records (MVR) check. Strong time management, critical thinking, and communication skills. Ability to work effectively under changing deadlines and priorities. Performance Expectations Demonstrate full understanding of the Infrastructure Program process, including all program guidelines, user guides, and PRDOH policies. Assist in preparing and updating the team's health and safety plan. Provide regular updates to senior leadership on performance, challenges, and opportunities. Establish work hours as needed to support the project team, including nights, weekends, and overtime. Accurately enter time and comments into the DisasTRAX time reporting tool daily (or at least weekly), ensuring alignment with company timesheet requirements. Submit timesheets and expense reports on time, following company policies. Coordinate all planned and unplanned absences with your manager as soon as practical. Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $80,708.00 - $137,203.00Puerto Rico Remote Office (PR99)
    $80.7k-137.2k yearly Auto-Apply 60d+ ago
  • Case Review Representative

    Oncohealth 3.4company rating

    Remote job in Guaynabo, PR

    OncoHealth is a leading digital health company dedicated to helping health plans, employers, providers, and patients navigate the physical, mental, and financial complexities of cancer through technology enabled services. Supporting more than 14 million people in the US and Puerto Rico, OncoHealth offers digital solutions for treatment review and virtual care across all cancer types. About the Role The Case Review Representative serves as a one-stop shop and intake of all calls (members and providers). Resolves tier one issues (user resets, provider data management, fax and letter receipt, general questions). Primary Responsibilities * Flexible to work rotational shifts inside our office hours from 8:00 a.m. - 8:00 p.m. EST to cover the operational needs of the company. Shifts can range anywhere between Monday - Friday 8:00 am to 8:00 pm EST and Saturdays 8:30 am - 5:00 pm EST (Office hours may change/extend upon operational needs) * Fax intake and labeling * Prior authorization creation * Quality Performance Program Outreach when assigned * Triage and manage inbound calls, routing case specific calls to an appropriate team member, and resolving tier 1 level issues * Triage and manage inbound emails from health plan clients, routing case specific emails to an appropriate team member, and resolving tier 1 level issues * Triage request/claims processing issues to health plans as needed Prior authorization creation * Quality Performance Program Outreach when assigned About You * College degree or relevant experience preferred * Fully Bilingual (English and Spanish) * Remote/hybrid work experience preferred * A minimum of 2 years of administrative experience and/or customer service or relevant educational attainment required * Must possess the ability to lead and develop a department and staff to achieve organizational goals * Skills for implementation of systems for program effectiveness and productivity required * Systems/Tools: MS Office Suite proficient About the Location OncoHealth is committed to remote, hybrid or in office work options. Our Team in Puerto Rico reports to the office at least 2 times per month (advance notice provided/mandatory requirement) and can work remotely from home the rest of the days. Employees are welcome to work from the office every day if wanted. Our Culture Taking ownership of quick action, critically thinking through the needs, and working well with others are key competencies of team member success. Our leadership is dedicated to building a culture based on respect, clinical excellence, innovation - all with a focused mission of putting patients first! We offer a full benefit package on your first day, along with a company bonus. You may visit or work from our very modern and engaging offices, and experience a fun, collaborative environment where social activities and community events matter. We enjoy being together! OncoHealth is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. The Opportunity The cost of cancer related medical services and prescription drugs in the United States is expected to reach $246 billion by 2030. OncoHealth has enjoyed rapid growth over the past 3 years and seeks smart, collaborative people to join its team. We have just under 250 team members, so we can move swiftly but precisely to the market needs of our customers. Strongly backed financially by Arsenal Capital Partners & McKesson Corporation, we remain in an investment and growth mode. This means we are open-minded to how we get the work done - now is the perfect time to talk to us! Our Current Solutions Through the use of OncoHealth's utilization management system, OneUM, our customers can use a single e-Prior Authorization portal for all oncology drug request and treatments. Our system improves quality of care, reduces provider abrasion and gives health plans visibility into the total cost of oncology treatment. OncoHealth offers Oncology Insights Pro, an analytic software solution that enables health plans to use data and analytics to improve oncology programs. Using real world data, our engineers normalize data to create analytic dashboards with drill down compatibilities. The data is the paired with expert guidance providing the strategies an insight needed to keep up with the continuing evolving cancer treatment landscape. OncoHealth offers Pharmacy Consulting services to health plans and pharmaceutical companies. New cancer treatments are entering the market at an unrelenting pace. Since 2018, the FDA approved 121 new cancer applications including 49 novel cancer drug entities. Our Board-Certified Oncology Pharmacologists can help health plans update drug policies, offer utilization management and formulary advice, and development training for staff. OncoHealth's latest offering is Iris, a digital telehealth platform that delivers personalized, oncology-specific support to navigate the physical symptoms and emotional challenges caused by cancer and cancer treatment. Powered by technology, staffed 24X7, and delivered with empathy, Iris allows patients to connect with trained oncology experts and receive personalized, oncology-specific telehealth support.
    $20k-25k yearly est. 21d ago
  • Antomation Engineer Remote

    Pharmeng Technology Americas

    Remote job in Gurabo, PR

    Job Description PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion, and perseverance are nurtured while serving our clients to achieve their unique business goals. Objectives of this Role: Drawing up ideas for automated software testing procedures. Automating software programs and writing automation scripts. Designing and installing software databases. Troubleshooting software automation and finalizing system procedures. Identifying quality issues and creating test reports. Collaborating with the design team to resolve application problems. Programming new automation components. Writing reports and identifying quality issues. Implementing improvements in existing automation in machine assembly, machining, and inspection. Developing and implementing maintenance programs for equipment. Preparing manufacturing documentation. Coordinating projects. Assisting in the leadership of meetings with team members and hourly associates. Using tooling to manage gauge design and drawings. Skills and Qualifications: Bachelor's Degree in Engineering 5 + years of experience in automation and control systems for pharmaceutical, biotechnology, and/or any regulated industry such as Chemical, Nuclear, or Oil & Gas. Experience in the pharmaceutical industry will be an asset. Experience with Siemens 7 (Siemens PCs 7 Control Center) SQL Server, Wonderware System Platform, Siemens PLC, Allen Bradley PLC, Staubli Robots, iFix, FTBatch, PlantPAX (Allen Bradley), FTView ME, & FT View SE systems. Industrial Process Historian (RapidPharma, OSI PI, Rockwell Historian). Communication protocols (Modbus, DeviceNet, OPC, etc.) over serial, Ethernet and bus technology. Able to speak fluently and write in English. Able to work remotely,
    $48k-58k yearly est. 21d ago
  • Remote Fraud Call Center Representative - Puerto Rico

    Conduent 4.0company rating

    Remote job in Guaynabo, PR

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote Fraud Call Center Representative - Puerto Rico** **Must be proficient in English.** **Must reside in Puerto Rico to be considered.** $12.10 HR Opportunity to earn an additional $350 per month. **Great Benefits and Paid Training!** **Summary:** As a **Customer Service Representative II,** you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions. **What we offer:** + **Work From Home** + **Full-Time Employment:** Reliable schedule and stability. + **Competitive Pay:** $12.10 starting on day one. + Pay is $12.10/hour which may be below your state's minimum wage Please take this into consideration when applying. + **Shift differential:** $1.50 extra per hour if working **Monday-Friday between 6:00PM to 6:00AM.** + **Weekend Shift Differential:** $1.00 extra per hour if working on **Saturdays and Sundays** . + **Paid Training:** Get the training you need to excel. + **Incentive Plan:** Potential to earn up to an additional $350 per month after training by meeting performance metrics. + **Full Benefits:** Comprehensive benefit options and a great work environment that values your success **What You'll Do: ** + Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns. + Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed. + Process fraud claims and disputes per client guidelines. + Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach. + Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system. + Support team operations with other duties and tasks as assigned. **What We're Looking For:** + A clear communicator who can explain complex topics in simple terms. + A passionate, reliable professional with integrity and a drive to deliver exceptional service. + Someone committed to excellent attendance and able to follow a structured, full-time schedule. + A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease. + Strong written and verbal communication skills with attention to accuracy. + Comfortable navigating multiple systems and screens in a fast-paced environment. + Ready to take high-volume calls while maintaining focus and professionalism. **Required Qualifications:** + Must be at least 18 years old with a High School Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Proficient in English. + Complete a background check, credit check, and fingerprinting. + **Internet Service:** Must have a verified, secure, reliable, and high-speed internet connection to support business needs. + **Work Area** : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. + **Equipment:** The company will provide all necessary computer equipment + **Internet Speed Test:** Must complete an internet speed test and achieve a minimum of **50 Mbps upload and 10 Mbps download** . + Reside in Puerto Rico with legal authorization to work permanently in the United States. **Preferred Qualifications** : + 6 months of experience in the banking or financial industry. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $12.1 hourly 29d ago
  • District Manager

    Rossstores 4.3company rating

    Remote job in Carolina, PR

    District Manager - (25005372) Description GENERAL PURPOSE:Accountable for all phases of district operations. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives. This includes the administration, tracking and follow-up for all visits. Ensures all Company standards and best practices are executed with excellence in all assigned locations. Leverage all available data to understand, problem solve and proactively support business trends. Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals. Responsible for recruiting, training and developing store management teams. ESSENTIAL FUNCTIONS:Great/Exceptional People• Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals. Collaborate with peers to develop a company-wide talent pipeline. • Ensure consistent application of performance management practices including but not limited to annual performance appraisals, progressive counseling activities and development plans. • Ensures compliance of Ross HR policies and procedures. • Handles Employee Relations issues, ensuring partnership with HR and LP organizations. • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. True Customer Service• Serves as a point of contact for Customer Service issues in the district. • Responds quickly and effectively to all Customer inquiries. • Ensures that an excellent level of Customer Service is provided in all assigned locations. Drive Contribution• Responsible for the management of and continuous monitoring of all actual expenditures to be within budget. • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. • Ensures a safe, accident-free environment for all Customers and Associates. Maintains compliance to all state, local and federal regulations. Reduce Shrink• Demonstrates and drives Loss Prevention initiatives and awareness programs. • Meets Company shrink goals. Deliver the Treasure/Dealz• Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes. • Assesses and escalates any inventory level discrepancies. COMPETENCIES:• Building Effective Teams • Ensures Accountability & Execution• Developing Talent • Manages Conflict• Collaboration • Business Acumen• Leading by Example • Plans, Aligns & PrioritizesQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Excellent verbal and written communication skills• Proficiency with Microsoft Office Suite• Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities• High School Degree or equivalent required, bachelor's degree in related field preferred • 5 or more years of retail management or operations experience• Valid Driver's License required• Travel required PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. For hybrid: This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRIDSUPERVISORY RESPONSIBILITIES:Store ManagersDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Puerto Rico-Carolina-Carolina-Los Colobos Shopping Center PRWork Locations: Los Colobos Shopping Center PR Ave. 65 De Infanteria, Pr #3 Km 14 Carolina 00987Job: Field LeadershipSchedule: Regular Full-time Job Posting: Nov 21, 2025
    $56k-64k yearly est. Auto-Apply 16h ago
  • Antomation Engineer Remote

    Pharmeng Technology Americas

    Remote job in Gurabo, PR

    PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion, and perseverance are nurtured while serving our clients to achieve their unique business goals. Objectives of this Role: Drawing up ideas for automated software testing procedures. Automating software programs and writing automation scripts. Designing and installing software databases. Troubleshooting software automation and finalizing system procedures. Identifying quality issues and creating test reports. Collaborating with the design team to resolve application problems. Programming new automation components. Writing reports and identifying quality issues. Implementing improvements in existing automation in machine assembly, machining, and inspection. Developing and implementing maintenance programs for equipment. Preparing manufacturing documentation. Coordinating projects. Assisting in the leadership of meetings with team members and hourly associates. Using tooling to manage gauge design and drawings. Skills and Qualifications: Bachelor's Degree in Engineering 5 + years of experience in automation and control systems for pharmaceutical, biotechnology, and/or any regulated industry such as Chemical, Nuclear, or Oil & Gas. Experience in the pharmaceutical industry will be an asset. Experience with Siemens 7 (Siemens PCs 7 Control Center) SQL Server, Wonderware System Platform, Siemens PLC, Allen Bradley PLC, Staubli Robots, iFix, FTBatch, PlantPAX (Allen Bradley), FTView ME, & FT View SE systems. Industrial Process Historian (RapidPharma, OSI PI, Rockwell Historian). Communication protocols (Modbus, DeviceNet, OPC, etc.) over serial, Ethernet and bus technology. Able to speak fluently and write in English. Able to work remotely,
    $48k-58k yearly est. Auto-Apply 60d+ ago
  • Remote Fraud Call Center Representative - Puerto Rico

    The Mailroom Associate Role

    Remote job in Guaynabo, PR

    Must be proficient in English. Must reside in Puerto Rico to be considered. $12.10 HR Opportunity to earn an additional $350 per month. Great Benefits and Paid Training! As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions. What we offer: Work From Home Full-Time Employment: Reliable schedule and stability. Competitive Pay: $12.10 starting on day one. Pay is $12.10/hour which may be below your state's minimum wage Please take this into consideration when applying. Shift differential: $1.50 extra per hour if working Monday-Friday between 6:00PM to 6:00AM. Weekend Shift Differential: $1.00 extra per hour if working on Saturdays and Sundays. Paid Training: Get the training you need to excel. Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. Full Benefits: Comprehensive benefit options and a great work environment that values your success What You'll Do: Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns. Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed. Process fraud claims and disputes per client guidelines. Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach. Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system. Support team operations with other duties and tasks as assigned. What We're Looking For: A clear communicator who can explain complex topics in simple terms. A passionate, reliable professional with integrity and a drive to deliver exceptional service. Someone committed to excellent attendance and able to follow a structured, full-time schedule. A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease. Strong written and verbal communication skills with attention to accuracy. Comfortable navigating multiple systems and screens in a fast-paced environment. Ready to take high-volume calls while maintaining focus and professionalism. Required Qualifications: Must be at least 18 years old with a High School Diploma or equivalent. Must have 6 months of Customer Service, Call Center or Dispatch experience. Proficient in English. Complete a background check, credit check, and fingerprinting. Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. Equipment: The company will provide all necessary computer equipment Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download. Reside in Puerto Rico with legal authorization to work permanently in the United States. Preferred Qualifications: 6 months of experience in the banking or financial industry. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour.
    $12.1 hourly Auto-Apply 30d ago
  • District Manager

    Ross Stores, Inc. 4.3company rating

    Remote job in Carolina, PR

    Our values start with our people, join a team that values you! We are the nation's largest off-price retailer with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Accountable for all phases of district operations. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives. This includes the administration, tracking and follow-up for all visits. Ensures all Company standards and best practices are executed with excellence in all assigned locations. Leverage all available data to understand, problem solve and proactively support business trends. Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals. Responsible for recruiting, training and developing store management teams. ESSENTIAL FUNCTIONS: Great/Exceptional People * Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals. Collaborate with peers to develop a company-wide talent pipeline. * Ensure consistent application of performance management practices including but not limited to annual performance appraisals, progressive counseling activities and development plans. * Ensures compliance of Ross HR policies and procedures. * Handles Employee Relations issues, ensuring partnership with HR and LP organizations. * Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. True Customer Service * Serves as a point of contact for Customer Service issues in the district. * Responds quickly and effectively to all Customer inquiries. * Ensures that an excellent level of Customer Service is provided in all assigned locations. Drive Contribution * Responsible for the management of and continuous monitoring of all actual expenditures to be within budget. * Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. * Ensures a safe, accident-free environment for all Customers and Associates. Maintains compliance to all state, local and federal regulations. Reduce Shrink * Demonstrates and drives Loss Prevention initiatives and awareness programs. * Meets Company shrink goals. Deliver the Treasure/Dealz * Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes. * Assesses and escalates any inventory level discrepancies. COMPETENCIES: * Building Effective Teams * Ensures Accountability & Execution * Developing Talent * Manages Conflict * Collaboration * Business Acumen * Leading by Example * Plans, Aligns & Prioritizes QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * Excellent verbal and written communication skills * Proficiency with Microsoft Office Suite * Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities * High School Degree or equivalent required, bachelor's degree in related field preferred * 5 or more years of retail management or operations experience * Valid Driver's License required * Travel required PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. For hybrid: This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRID SUPERVISORY RESPONSIBILITIES: Store Managers DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $56k-64k yearly est. 2d ago
  • Remote Fraud Call Center Representative - Puerto Rico

    Conduent Incorporated 4.0company rating

    Remote job in Guaynabo, PR

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Fraud Call Center Representative - Puerto Rico Must be proficient in English. Must reside in Puerto Rico to be considered. $12.10 HR Opportunity to earn an additional $350 per month. Great Benefits and Paid Training! Summary: As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions. What we offer: * Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $12.10 starting on day one. * Pay is $12.10/hour which may be below your state's minimum wage Please take this into consideration when applying. * Shift differential: $1.50 extra per hour if working Monday-Friday between 6:00PM to 6:00AM. * Weekend Shift Differential: $1.00 extra per hour if working on Saturdays and Sundays. * Paid Training: Get the training you need to excel. * Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. * Full Benefits: Comprehensive benefit options and a great work environment that values your success What You'll Do: * Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns. * Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed. * Process fraud claims and disputes per client guidelines. * Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach. * Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system. * Support team operations with other duties and tasks as assigned. What We're Looking For: * A clear communicator who can explain complex topics in simple terms. * A passionate, reliable professional with integrity and a drive to deliver exceptional service. * Someone committed to excellent attendance and able to follow a structured, full-time schedule. * A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease. * Strong written and verbal communication skills with attention to accuracy. * Comfortable navigating multiple systems and screens in a fast-paced environment. * Ready to take high-volume calls while maintaining focus and professionalism. Required Qualifications: * Must be at least 18 years old with a High School Diploma or equivalent. * Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English. * Complete a background check, credit check, and fingerprinting. * Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. * Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. * Equipment: The company will provide all necessary computer equipment * Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download. * Reside in Puerto Rico with legal authorization to work permanently in the United States. Preferred Qualifications: * 6 months of experience in the banking or financial industry. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $12.1 hourly 29d ago
  • Remote Call Center Representative - Puerto Rico

    The Mailroom Associate Role

    Remote job in Guaynabo, PR

    Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in Puerto Rico to be considered. Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $11/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: Work From Home Full-Time Employment: Reliable schedule and stability. Competitive Pay: $11/hour starting on day one. Pay is $11/hour which may be below your state's minimum wage. Please take tis into consideration when applying. Shift differential: $1.10 extra per hour if working Monday-Friday between 6:00PM to 6:00AM. Weekend Shift Differential: $1.00 extra per hour if working on Saturdays and Sundays. Paid Training: Get the training you need to excel. Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. Career Growth: Opportunities to advance your career in a supportive, innovative environment. Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. Assist cardholders with inquiries regarding transactions and account statuses. Listen actively to understand customer needs and offer clear, accurate information. Process transactions efficiently via web-based applications and handle research requests with precision. Maintain in-depth knowledge of company and client programs, policies, and technology. Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: An effective communicator who can clearly explain complex information. A dedicated professional with a strong work ethic and problem-solving skills. A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: Must be at least 18 years old and possess a High School Diploma or equivalent. Must have 6 months of Customer Service, Call Center or Dispatch experience. Proficient in English. Complete a background check, credit check, and security fingerprinting. Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. Equipment: The company will provide all necessary computer equipment Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 20 Mbps download. Reside in Puerto Rico with legal authorization to work permanently in the United States. Preferred Qualification: 1+ years of previous call center experience Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11.00 per hour.
    $11 hourly Auto-Apply 30d ago
  • Remote Bilingual Healthcare Customer Service Representative

    Conduent Incorporated 4.0company rating

    Remote job in Guaynabo, PR

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Bilingual Healthcare Call Center Associate - Work from Home Must be Fluent in English & Spanish. Do you love helping people solve complex problems and deliver solutions? Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. If you love making a difference in people's lives, this role is for you. Your punctuality and dependability are key to our clients' success. Pay Rate: $13.00/hour Once training is complete and you move to production, incentives based on attendance and overall performance have earning potential up to an extra $3.00 per hour. Tenure bonus is available after 7-12 months of continuous employment of .50/hour paid monthly. 12+ months of tenure: $1.25 hour bonus paid monthly. Hours of Operation: 8:00AM - 11:00PM M-F, 8:00AM - 6:30PM Saturday Paid time off is accrued after 180 days (about 6 months) of employment. Health benefits include medical, dental and vision start on 1st day of employment. Fully Work from home - Equipment pick-up is in Guaynabo, PR. You will drive to site as needed if having technical issues that need repair. The training days and hours and initial shift days and hours will be provided in the interview. Training duration: 4 Weeks in a classroom and 2 weeks Nesting About the Bilingual Healthcare Call Center Associate role As a member of the Customer Experience team, you assist customers with questions, inquiries, and issues related to their prescription coverage. You manage a steady volume of incoming calls from customers while navigating multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success. A few of the questions you may receive as a healthcare call center associate are the following: "Can you assist me in what the status of my current refill is?" "Did my prescription run out?" Requirements of the Bilingual Healthcare Call Center Associate role Ability to successfully complete a 4 week virtual training class & 2 weeks of nesting. You cannot miss a day of training. Successfully complete customer service assessment & typing test. Great problem-solving skills Ability to effectively multi-task High school diploma, GED, or college degree Excellent communication skills Ability to work weekends (if needed based on call volumes). Equipment and workspace requirements We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables) You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net) Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable. Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area. Manage a steady volume of incoming customer calls while navigating multiple systems. The application process will take less than 20 minutes and includes everything required to be considered. Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes) Complete the typing test (2 minutes) you will need a computer keyboard. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) Important It is important that you complete the application in a timely manner to be considered for the role. Your local library, shipping store or search, 'public computers near me' if you do not have a computer. Be part of the future: If you are seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly wage for this role is 13.00/ Hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $13 hourly 11d ago
  • Remote Call Center Representative - Puerto Rico

    Conduent 4.0company rating

    Remote job in Guaynabo, PR

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative - Puerto Rico** **Must be proficient in English.** **Must reside in Puerto Rico to be considered.** Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at **$11/hr** , and a range of incentives and benefits, you'll be empowered to make a real impact every day. **What We Offer:** + **Work From Home** + **Full-Time Employment:** Reliable schedule and stability. + **Competitive Pay:** $11/hour starting on day one. + Pay is $11/hour which may be below your state's minimum wage. Please take tis into consideration when applying. + **Shift differential:** $1.10 extra per hour if working **Monday-Friday between 6:00PM to 6:00AM.** + **Weekend Shift Differential:** $1.00 extra per hour if working on **Saturdays and Sundays** . + **Paid Training:** Get the training you need to excel. + **Incentive Plan:** Potential to earn up to an additional $350 per month after training by meeting performance metrics. + **Career Growth:** Opportunities to advance your career in a supportive, innovative environment. + **Full Benefits:** Comprehensive benefit options and a great work environment that values your success. **What You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. + Assist cardholders with inquiries regarding transactions and account statuses. + Listen actively to understand customer needs and offer clear, accurate information. + Process transactions efficiently via web-based applications and handle research requests with precision. + Maintain in-depth knowledge of company and client programs, policies, and technology. + Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. + Support team operations during peak times or absences to help maintain seamless service. **What We're Looking For:** + An effective communicator who can clearly explain complex information. + A dedicated professional with a strong work ethic and problem-solving skills. + A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. + Ready to commit to 100% attendance during our three-to-five-week paid training period. **Requirements:** + Must be at least 18 years old and possess a High School Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Proficient in English. + Complete a background check, credit check, and security fingerprinting. + **Internet Service:** Must have a verified, secure, reliable, and high-speed internet connection to support business needs. + **Work Area** : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. + **Equipment:** The company will provide all necessary computer equipment + **Internet Speed Test:** Must complete an internet speed test and achieve a minimum of **50 Mbps upload and 20 Mbps download** . + Reside in Puerto Rico with legal authorization to work permanently in the United States. **Preferred Qualification:** + 1+ years of previous call center experience Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11.00 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $11 hourly 29d ago
  • Remote Bilingual Healthcare Customer Service Representative

    Conduent 4.0company rating

    Remote job in Guaynabo, PR

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Bilingual Healthcare Call Center Associate - Work from Home** **Must be Fluent in English & Spanish** . Do you love helping people solve complex problems and deliver solutions? Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. If you love making a difference in people's lives, this role is for you. Your punctuality and dependability are key to our clients' success. Pay Rate: $13.00/hour Once training is complete and you move to production, incentives based on attendance and overall performance have earning potential up to an extra $3.00 per hour. Tenure bonus is available after 7-12 months of continuous employment of .50/hour paid monthly. 12+ months of tenure: $1.25 hour bonus paid monthly. Hours of Operation: 8:00AM - 11:00PM M-F, 8:00AM - 6:30PM Saturday Paid time off is accrued after 180 days (about 6 months) of employment. Health benefits include medical, dental and vision start on 1 st day of employment. Fully Work from home - Equipment pick-up is in Guaynabo, PR. You will drive to site as needed if having technical issues that need repair. The training days and hours and initial shift days and hours will be provided in the interview _._ Training duration: 4 Weeks in a classroom and 2 weeks Nesting **About the Bilingual Healthcare Call Center Associate role** As a member of the Customer Experience team, you assist customers with questions, inquiries, and issues related to their prescription coverage. You manage a steady volume of incoming calls from customers while navigating multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success. A few of the questions you may receive as a healthcare call center associate are the following: "Can you assist me in what the status of my current refill is?" "Did my prescription run out?" **Requirements of the Bilingual Healthcare Call Center Associate role** Ability to successfully complete a 4 week virtual training class & 2 weeks of nesting. You cannot miss a day of training. Successfully complete customer service assessment & typing test. Great problem-solving skills Ability to effectively multi-task High school diploma, GED, or college degree Excellent communication skills Ability to work weekends (if needed based on call volumes). **Equipment and workspace requirements** We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables) You must have a **home internet** connection with **25 Download and 10 Upload Speed** (you may do a quick check through _speedtest.googlefiber.net_ ) Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. **Satellite internet and wireless internet are not acceptable** . Must have a quiet, **distraction free workspace** . (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area. Manage a steady volume of incoming customer calls while navigating multiple systems. **The application process will take less than 20 minutes and includes everything required to be considered.** Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes) Complete the typing test (2 minutes) **you will need a computer keyboard.** Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) **Important** It is important that you complete the application in a timely manner to be considered for the role. Your local library, shipping store or search, 'public computers near me' if you do not have a computer. **Be part of the future:** If you are seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly wage for this role is 13.00/ Hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $13 hourly 10d ago
  • Remote Call Center Representative - Puerto Rico

    Conduent Incorporated 4.0company rating

    Remote job in Guaynabo, PR

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in Puerto Rico to be considered. Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $11/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: * Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $11/hour starting on day one. * Pay is $11/hour which may be below your state's minimum wage. Please take tis into consideration when applying. * Shift differential: $1.10 extra per hour if working Monday-Friday between 6:00PM to 6:00AM. * Weekend Shift Differential: $1.00 extra per hour if working on Saturdays and Sundays. * Paid Training: Get the training you need to excel. * Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. * Career Growth: Opportunities to advance your career in a supportive, innovative environment. * Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: * Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. * Assist cardholders with inquiries regarding transactions and account statuses. * Listen actively to understand customer needs and offer clear, accurate information. * Process transactions efficiently via web-based applications and handle research requests with precision. * Maintain in-depth knowledge of company and client programs, policies, and technology. * Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. * Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: * An effective communicator who can clearly explain complex information. * A dedicated professional with a strong work ethic and problem-solving skills. * A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. * Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: * Must be at least 18 years old and possess a High School Diploma or equivalent. * Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English. * Complete a background check, credit check, and security fingerprinting. * Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. * Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. * Equipment: The company will provide all necessary computer equipment * Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 20 Mbps download. * Reside in Puerto Rico with legal authorization to work permanently in the United States. Preferred Qualification: * 1+ years of previous call center experience Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11.00 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $11 hourly 29d ago

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