The primary responsibility of the Director of Interior Design will oversee diverse hospitality projects, both domestic and international. These projects will range from multi-million-dollar capital projects, new "ground up" projects, predevelopment, and planning across all our business lines. This includes luxury hotel suites, VIP amenities, food and beverage, public spaces, retail, MICE (Meetings, Incentives, Conferences, and Exhibitions), gaming, and luxury amenities such as spas, health clubs, VIP reception areas, executive lounges, and private jets.
The primary responsibility of the Director of Interior Design is to lead and drive the design development of assigned projects. This role requires adherence to Sands design standards, consultant deliverables, project schedules, and budgets.
All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Essential Duties & Responsibilities
* Lead and manage team members associated with the project, all consultants, and interfacing with other internal departments such as legal, procurement, accounting, compliance, sustainability, marketing, and investor relations at both the corporate and regional levels.
* Have excellent communication and writing skills, and the ability to conduct executive presentations in a concise, accurate, and engaging manner.
* Create and review RFP's and proposals including defining the scope of services and technical requirements for consultant services.
* Conduct pre-planning studies that can include space evaluations, test fits, project duration, and schedule.
* Review final RFP packages, evaluate proposals, conduct post-bid tender interviews, and make bid award recommendations.
* Direct external and internal design teams in executing their deliverables, defining team resources, and providing direction and guidance to ensure the successful implementation of "Design Excellence" (Sands design standards) that meets project schedules and budgets.
* Develop a strong culture of integrity, teamwork, communication, passion, creativity, respect, and strong project delivery to support internal stakeholders (Development and Project Management (DPM), FFE, Procurement, Commercial and Operations), as well as external consultants and vendors.
* Manage the ID delivery process for new projects and CAPEX plan initiatives, providing strategic recommendations to enhance the asset's inherent value and improve the guest experience through elevated design enhancements.
* Incorporate stakeholder requirements into project planning in collaboration with DPM Project Executive Directors and Project Managers, ensuring the ID Brief, program, and all details are fully considered for each project.
* Prepare and present progress design development updates, space planning, layouts, elevations, and FFE selections to the corporate SVP Global Interior Design and VP Food & Beverage to obtain approvals for design milestones.
* Present schedule summaries and budget trackers to advise progress and identify any potential risks.
* Create and issue Design Briefs for each project, defining visual and descriptive design cues to guide the consultant team in achieving 'Design Excellence' expectations.
* Assess and recommend design consultants, utilizing knowledge and research of leading Interior Design firms for approval by Sands SVP Global Interior Design.
* Support the project delivery team in all design-related aspects to ensure acceptable quality deliverables by consultants and contractors throughout all project stages.
* Communicate effectively in both oral and written forms, and graphically through developing diagrams and loose hand sketches to illustrate and clarify design solutions.
* Encourage collaborative work sessions, both in-person and electronically, to foster positive team member relationships and achieve project deliverables.
* Support internal Commercial and Procurement teams by providing input and approvals on schedules, budgets, design consultants' RFPs, ID deliverables, and fees, and manage contract resolutions as necessary.
* Approve finish samples, FFE selections, decorative lighting, artwork, and accessories specifications, and comment on their suitability and coherence with the holistic design vision.
* Monitor and report on the progress of interior design work on projects, identifying opportunities and challenges with respect to cost and time constraints, and recommending solutions.
* Review all milestone submissions by consultants to ensure the completeness of their contracted services, adherence to all building code requirements, and accuracy of all drawings sets and specification.
* Review of all material submissions to ensure their validity and performance expectation for their intended use.
* Ensure safety is an essential function of this job for all team members, contracted consultants, and end users.
* Maintain consistent and regular attendance Monday through Friday, with potential requirements for attendance or participation outside of general workdays. Hours may vary depending on regional time zones, executives' availability, executive presentations, and project coordination.
* Domestic and International travel required.
* Perform job duties in a safe manner.
* Attend work as scheduled on a consistent and regular basis.
* Perform other related duties as assigned.
Minimum Qualifications
* Must be 21 years of age and currently employed in the hospitality industry.
* Proof of authorization to work in the United States.
* Bachelor's degree from an accredited interior design or architectural program; professional certification preferred.
* 10+ years of experience in hospitality interior practices, with a minimum of 2 years in design management.
* Extensive work experience in leading the design of high-end luxury hospitality spaces.
* Ability to manage serval large scale projects with attention to detail and the overall design aesthetic.
* Experience representing clients and working on international developments preferred.
* Team-oriented, entrepreneurial, and capable of multitasking.
* Competent in CAD, graphics software, spreadsheets, databases, and scheduling.
* Multi-language skills are a plus but are not required.
* Willingness and ability to travel both domestically and internationally as required.
* Understanding of construction means and methods.
* Strong people skills with the ability to communicate effectively with executives, operators, owners, and other Sands team members of different backgrounds and levels of experience.
* Must be able to work varied shifts, including nights, weekends, and holidays.
* Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience.
$64k-112k yearly est. Auto-Apply 60d+ ago
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Paramedic
Las Vegas Sands Corp 4.4
Las Vegas Sands Corp job in Las Vegas, NV
The primary responsibility of the Agent - Executive Medical Team Member is to provide medical support to assigned Principal/s, locally and during domestic and international trips. The Agent - Executive Medical Team Member will provide emergency medical and trauma care, as needed, until safe transportation to a hospital can occur. Team Member will maintain a high level of confidentiality with regards to any sensitive information pertaining to Principals, means and methods, and or Company information.
All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Essential Duties & Responsibilities
* Monitor the executives' medical condition on a daily basis.
* Assess each medical situation to determine best course of action and appropriate protocol.
* Attend to injuries or illnesses by applying a variety of pre-hospital treatment; first aid, CPR, administering injections and oxygen, etc.…
* Utilize medical equipment including defibrillator, EKG monitor, oxygen and suction devices, intravenous fluids, and other procedures and medications required to provide advanced medical care.
* Monitor patient's condition en- route to the hospital.
* Collaborate with relevant parties such as police, firefighting unit, doctors, etc.…
* Read medication/prescription labels and directions for usage in quick, accurate and expedient manner.
* Lift and move patients as required to provide optimum care.
* Keep current with new treatments and medical procedures through continuous training and maintain all required certifications.
* Ability to work past scheduled shift with little or no notice.
* Perform job duties in a safe manner.
* Attend work as scheduled on a consistent and regular basis.
* Perform other related duties as assigned.
Minimum Qualifications
* At least 21 years of age.
* Proof of authorization to work in the United States.
* High school diploma or equivalent
* Must be able to obtain and maintain a Nevada Gaming Control Board Registration, valid Nevada Driver's License and any other certification or license, as required by law or policy.
* Must have a Southern Nevada Health District paramedic certification and/or current paramedic certification with the National Registry of Emergency Medical Technicians.
* Must be certified in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS).
* Minimum of 5 years of relevant Paramedic level and EMS experience.
* Must possess valid/current passport and be able to travel at least 35% of the year.
* Candidate must be able to meet operational requirements in a highly-dynamic environment while facing strict time constraints in domestic and international settings.
* Exhibit strong problem-solving, decision-making abilities with the faculty to prioritize and manage tasks while working independently.
* Ability to communicate clearly and effectively, both in spoken and written form.
* Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience.
Physical Requirements
Must be able to:
* Lift or carry 60 pounds, unassisted, in the performance of specific tasks, as assigned.
* Physically access assigned workspace areas with or without reasonable accommodation.
* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust.
$41k-51k yearly est. Auto-Apply 60d+ ago
Quality Assurance Manager- Contracts Closer
Hilton Grand Vacations 4.8
Las Vegas, NV job
The Manager, Quality Assurance - Sales is a multi-task, oriented position responsible for assisting the Director of Field Administration in leading all aspects of the day-to-day operation of the Quality Assurance Specialists, including training and disciplining. The Quality Assurance Manager also provides Sales support for the Front Line and In-House teams. This position requires the ability to lead and mentor a team, interpersonal skills, digital literacy, depth of contract/product knowledge and attention to detail.
* Responsible for recruiting, training, coaching and performance leading a team of Quality Assurance Specialist.
* QA Manager is responsible for their assigned team's performance and being an authority in employee culture, retention of associates and other assigned goals.
* Provide ongoing development of the QAS in order to ensure excellent customer service is provided by adhering to closing requirements and proper product knowledge.
* Ensure compliance with established policies, procedures and systems.
* Work closely with the Sales Management team in an effort to ensure smooth transition of guest from TO/BBB Rep to QAS.
* Continually work with DFA and make recommendations for approving processes/systems.
* Ensure all QASs are following scripts as outlined.
* Provide Sales support and assist in answering questions from DOS, In-House Manager and Inventory Specialist.
* Responsible for handling raised customer service issues.
* Ensures closings and contract data entry goals are met.
Performs the job assigned aligning with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and efficiency. This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to assist with other duties as needed.
Benefits:
* Health insurance.
* Dental insurance.
* Vision insurance.
* Retirement plan/401K.
* Paid time off.
* Tuition reimbursement.
* Team Member travel perks with discounted rates!
Job Requirements:
* High School Diploma or equivalent (G.E.D). College preferred.
* Six months' hands on computer experience, one-year general office experience or relevant courses. Must be a quick learner, friendly, and able to connect with different personality types to facilitate a connection with new owners.
* Must have good interpersonal skills and maintain a professional yet friendly attitude in an often highly paced and pressured sales environment. Attention to detail, follow up skills, and strong work ethic are essential.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$101k-144k yearly est. 12d ago
Security Associate
Hilton Grand Vacations 4.8
Las Vegas, NV job
HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * We are looking for a Security Officer to join the team at Hilton Grand Vacations Elara. In this position, you will ensure the safety and security of all resort owners/guests and Team Members.
We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
Why do team members like working for us:
* Competitive hourly base pay and positive team environment
* Daily Pay* - get your earned pay any time before payday
* Discounted hotel rates worldwide
* 401(k) program with company match
* Employee stock purchase program
* Generous Paid Time Off Program and Paid Sick Time
* Recognition Programs and Rewards
* Tuition reimbursement
* Numerous learning and career advancement opportunities
* And more!
Responsibilities Include:
* Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc.
* Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions.
* Oversee the alarm systems.
* Maintains inspection reports and records.
* Investigates all security incidents, accidents, suspicious activities, safety, and fire hazards and prepare a complete report to include statements from involved parties and witnesses.
* Other duties as assigned by your leader.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
* Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement
Qualifications:
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
* Ability to patrol the property for 8-9 hours at a time
* Dedicated to greeting and working well with guests in a friendly and helpful manner at all times
* Ability to work various shifts throughout the week
* Previous experience in a customer service-focused Security position.
* Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports
* Non-Gaming Card
Preferred, but not required:
* Previous experience working in a luxury resort setting preferred.
* Military or law enforcement background
* Current First Aid/CPR certifications
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities Include:
* Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc.
* Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions.
* Oversee the alarm systems.
* Maintains inspection reports and records.
* Investigates all security incidents, accidents, suspicious activities, safety, and fire hazards and prepare a complete report to include statements from involved parties and witnesses.
* Other duties as assigned by your leader.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
* Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement
Qualifications:
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
* Ability to patrol the property for 8-9 hours at a time
* Dedicated to greeting and working well with guests in a friendly and helpful manner at all times
* Ability to work various shifts throughout the week
* Previous experience in a customer service-focused Security position.
* Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports
* Non-Gaming Card
Preferred, but not required:
* Previous experience working in a luxury resort setting preferred.
* Military or law enforcement background
* Current First Aid/CPR certifications
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$34k-64k yearly est. 13d ago
Agent Special Marketing Programs Confirmation
Hilton Grand Vacations 4.8
Las Vegas, NV job
Why do Team Members Like Working for us: * Excellent health care options (medical, dental, and vision that encourage preventative care) * Paid Time Off (PTO) that allows for rest, relaxation or recuperation * All new Team Members are automatically enrolled in the HGV Retirement Savings Plan
* Our Go Hilton Team Member Travel Program offers up to 30 nights per year at our employee rate and 50% off at participating hotel-operated restaurants.
* Employee Stock Purchase Plan become an owner in our company. Eligible team members can purchase HGV common stock at a discount
* Daily Pay Option
Explore a grand career with Hilton Grand Vacations − where inspiration takes you places!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
he Primary function is to oversee the HSV department's arrival audit processes, making outbound calls to members to confirm reservation details, communication with department's vendor partners regarding the member's vacation package components & completing other required departmental reports as needed. The responsibilities include but are not limited to:
* Place outbound calls to guests 45 days prior to their arrival date to complete final confirmation of their arrival and ensure eligibility
* Receive inbound calls from guests wishing to confirm their reservation and package details
* Reserve, cancel, and reschedule reservations and package components as necessary
* Problem solve and provide world-class customer service
* Assist in the fulfilment of package components as needed
* Complete end-of-day performance forms
In addition, this position may generate and distribute reports including arrival reports, agent error reports, and any ancillary reports as requested. This Team Member will maintain a level of accuracy of at least 95% of input on all data entry tasks and ensure confidentiality of all data.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Types of Candidates We're Looking For:
* High School Diploma
* Ability to work a flexible schedule
* Proficient in Microsoft Word, Excel, Outlook and PowerPoint
* Proficient in data entry
* Ability to work in a fast-paced environment, react quickly to changes and proactively resolve needs of leadership and department
* Ability to handle all matters with confidentiality and discretion
$57k-83k yearly est. 14d ago
Guest Room Attendant- On Call
Hilton Grand Vacations 4.8
Las Vegas, NV job
Do you want to work for a company that puts people first and inspires your best? At HGV, we will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations!
Join our award-winning team at the newly renovated Hilton Grand Vacations at the Flamingo. Our resort is located in the center of the Las Vegas strip, within the 15-acre Flamingo resort campus, offering easy access to local casinos, restaurants, and attractions. This is your chance to be a part of a dynamic and thriving environment where you can learn and grow in your career.
We are looking for an On Call Guest Room Attendant to join the team behind the sparkle at HGV Flamingo. In this role, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an extraordinary team environment, this is the job for you!
What will I be doing? Your duties will include:
* Cleans all assigned units, offices and public areas in compliance with all standards of quality and productivity.
* Reports any maintenance problems, damage or missing items to proper housekeeping personnel.
* Report any suspicious activity to security.
* Maintains cleaning cart supplies and equipment in a neat and orderly appearance.
* Ensures all assets and supplies for the department are secure in storage at all times in a neat and orderly fashion.
* Assists management in maintaining an accurate inventory of linen and supplies.
* Follows all daily projects as assigned.
* Promptly turns in all lost and found items.
* Properly utilizes radios, devices, duress alert button & follows key sign-in and out logging practices.
* Carries out additional requests by management.
What are we looking for?
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
* 6 to 12 months of previous cleaning background including homes, offices, or hotels
* Open and flexible availability, to include weekends and holidays
* Able to bend, stoop, walk and lift up to 50 lbs and push/pull/ up to 100 lbs
* Work a full shift (8 hours) walking/standing with or without reasonable accommodation
* Ability to speak basic English to communicate and assist guests
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What will I be doing? Your duties will include:
* Cleans all assigned units, offices and public areas in compliance with all standards of quality and productivity.
* Reports any maintenance problems, damage or missing items to proper housekeeping personnel.
* Report any suspicious activity to security.
* Maintains cleaning cart supplies and equipment in a neat and orderly appearance.
* Ensures all assets and supplies for the department are secure in storage at all times in a neat and orderly fashion.
* Assists management in maintaining an accurate inventory of linen and supplies.
* Follows all daily projects as assigned.
* Promptly turns in all lost and found items.
* Properly utilizes radios, devices, duress alert button & follows key sign-in and out logging practices.
* Carries out additional requests by management.
What are we looking for?
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
* 6 to 12 months of previous cleaning background including homes, offices, or hotels
* Open and flexible availability, to include weekends and holidays
* Able to bend, stoop, walk and lift up to 50 lbs and push/pull/ up to 100 lbs
* Work a full shift (8 hours) walking/standing with or without reasonable accommodation
* Ability to speak basic English to communicate and assist guests
$29k-36k yearly est. 5d ago
Reservations Agent Revenue
Hilton Grand Vacations 4.8
Las Vegas, NV job
* Books wholesale reservations and input Groups and Convention rooming lists for all properties, including guest list uploads * Answer phone calls in a cordial and professional manner. Assist guests with new reservations, modifications, and cancellations.
* Handle OTA reservations, maintain responses in Extranet, and respond to OTA emails in a timely manner.
* Works closely with accounting and coordinates charges & refunds respectively & research discrepancies for Business Management and Wholesale Manager
* Books specialty reservations and extended stays for Local Negotiated and Corporate Negotiated guests
* Assist Front Desk with reservations and inquiries
* Assist Reservations Manager with Booking.com credit card declines for all future dates by attempt to charge credit cards in Voice, update extranet for each guest requesting new credit card, cancel non-deposited reservations.
* Collaborate with Business Management & Front Desk to research & troubleshoot and resolve accounting discrepancies & guest disputes
* Assist with Guest Assistance cases and respond in required time
* Assist Sales and Meetings and Conventions Managers with reservation requests and rooming lists.
* Maintains accurate records and documentation for all reservations.
* Assist Revenue Manager and Revenue Management team in identifying potential stop sell dates & high demand booking patterns.
* Assist in clearing waitlists at all properties.
* Perform other tasks and special projects as requested by Revenue Management team and Reservations Manager
* Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
* Completes all required Company training/compliance courses as assigned
* Adheres to Company standards and maintains compliance with all policies and procedures
* Attend meetings
* Proficiency in reservation and data entry and operation of office equipment.
* Knowledge of internet systems
* Beginner to intermediate skill level in Excel, PowerPoint, and Word
* Ability to work a flexible schedule
* Ability to learn and perform essential job functions accurately, prioritize duties in a high-volume reservations department and work independently with minimal supervision after the initial training period
* Demonstrates excellence in service quality standards delivering outstanding hospitality to all team members and guests of the resort; meeting their needs and ensuring proper standards of conduct and efficiency are followed at all times.
* Excellent English language communication skills in order to communicate both verbally and in writing with guests, owners and team members.
* Must be willing to work under pressure and be able to adapt to changing environment.
$30k-35k yearly est. 7d ago
Executive Host - Middle Eastern Marketing
Wynn Resorts 4.7
Las Vegas, NV job
The Executive Host position will be responsible for the continuous acquisition of new casino slot & table games players to grow property player base and increase revenues along with assuring retention and repeat business through all communication channels to include telemarketing. The Executive Host will constantly strive to exceed guest expectations through gracious and personalized service. The ideal candidate for this position will possess inherent customer service skills, a passion for guest care, and a commitment to proactive service and recovery as necessary.
Job Responsibilities
* Responsible for identifying and capturing premium casino guests both internally and externally, reviewing credit reports for credit worthiness, assisting in planning and participating with player development events.
* Work as a part of a team to grow the revenue and income managed by the Casino Marketing teams.
* Must meet monthly production, sales, special event/guest participation, and telemarketing goals.
* Develop one-on-one relationships with guests and provide exceptional service to cultivate and maintain relationships.
* Ensure that all guests are assisted in an efficient and courteous manner. Resolve complaints and issues effectively while escalating concerns as appropriate.
* Must be knowledgeable of, and be able to explain, games offered by the casino, current marketing events, promotions and programs along with benefits and privileges of using the Wynn Rewards program.
* Arrange reservations, transportation and accommodations for guests.
* Use sound judgment and make decisions in accordance with established comp and expense guidelines.
* Perform other related duties as required.
Competencies
* Outstanding customer service and communication skills for telemarketing and greeting guests.
* Ability to think independently in making real-time decisions to maximize guest service experience.
* Highly organized, self-motivated and detail oriented.
* Possess sharply honed interpersonal skills, inspire confidence and exude authenticity in both guest and team interactions.
* Effective time management skills and ability to perform multiple tasks simultaneously.
* Technical capacity: proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
* Must always present sharp, well-groomed professional appearance.
Supervisory Responsibility
* This position has no supervisory responsibilities.
Work Environment
* This job operates in both an office and casino environment.
Position Type/Expected Work Hours
* This is a full-time position. Must be flexible regarding schedule with the ability to work varied days and times.
Qualifications
Education and/or Experience
* High school diploma.
* Additional education or related sales and marketing training preferred.
* Three (3) years of previous experience in casino, hospitality, telemarketing or other customer service environment.
Language Skills
* Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents. Ability to respond to common inquiries from other employees or guests. Must be multi-lingual (fluency in English and Arabic is required). Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Age, Certifications and Work Cards
* 21 years of age or above.
* A valid Nevada Gaming License and Alcohol Awareness Card are required and must be obtained before entering this position.
Other Duties
This job description is not designed to contain an all-inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
$35k-48k yearly est. 56d ago
Bus Person - Casual Dining
Wynn Resorts 4.7
Las Vegas, NV job
As a Bus Person, you will be responsible for:
The Bus Person is responsible for assisting the Servers, carrying trays, clearing & resetting tables.
Conducting table maintenance and water/beverage service in a quiet and organized manner.
Will be accountable for completing side work.
Strives to maintain health code standards.
Makes providing excellent customer service for our guests as defined by outlet standards a priority.
Qualifications
Candidates must be able to communicate in English fluently and in a professional manner.
The ability to communicate in a 2nd language is considered a plus.
Requires minimum of 1-year previous work experience in a casual dining restaurant or lounge.
Candidates must be highly organized and possess the ability to set and clear tables without breakage.
Requires the ability to work efficiently and within a team environment.
Applicants must be 21 years of age or above.
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
$17k-25k yearly est. 8d ago
*Welcome Center Rep
Hilton Grand Vacations 4.8
Las Vegas, NV job
As a Welcome Center Representative you would be responsible for: RSALMK.1820.683.20 * Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times, Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages.
* Must reconcile tickets and bank inventory daily.
* Thorough knowledge of local area and major attractions is a must.
* Agents must perform confirmation calls for all pre-arrivals.
* Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time.
* Answer phones professionally and with-in 3 rings.
* And other assignments as requested by management.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$31k-36k yearly est. 31d ago
Coordinator Contracts
Hilton Grand Vacations 4.8
Las Vegas, NV job
With a focus on accuracy, efficiency, and professionalism, the Contract Services Coordinator accepts worksheet submissions from internal customers either in-person or via the Contract Services phone system. Based on the information provided during the submission process, the coordinator generates and processes vacation ownership agreements and related documents. The coordinator also performs back-office duties required to complete the contract lifecycle and provides customer service to internal teams.
* Ensures readiness to accept worksheet submissions and questions from internal customers by being available at the assigned work location or on the Contract Services phone system according to the published work schedule. Remains available to accept submissions/questions in-person or via call through the end of the coordinator's scheduled shift.
* Prepares, generates, and processes vacation ownership contracts and related documents accurately and in a timely manner within documented performance standards.
* Verifies data communicated verbally and entered in various company systems to ensure compliance with company policy.
* Obtains credit card authorizations (when needed) and accurately processes payments for various transactions.
* Retrieves credit reports for applicable sale types, when needed.
* Establishes and maintains the purchaser's file per documented standard operating procedures.
* Reviews signed documents for completeness as needed.
* Ensures that all required documentation is organized and scanned according to documented standard operating procedures.
* Reviews, sorts, and sends completed files to corporate office according to documented standard operating procedures.
* Completes assigned daily activities related to opening and closing procedures.
* Coordinates and processes contract rescissions/cancellations, as needed.
* When requested, participates in and contributes to special projects and other temporary assignments.
* Works closely and maintains a professional relationship with Quality Assurance and Sales personnel to obtain necessary documentation to complete contract files in a timely manner.
* Demonstrates ability to expertly respond to challenges, including (but not limited to) occasional imminent deadlines and temporary increases in workload.
* Exercises flexibility, composure, and patience when interacting with all coworkers, including those who may not interact with the same level of professionalism.
* Actively develops their skills and knowledge for all Contract Services operations.
* Maintains proficient knowledge and understanding of Contract Services policies and procedures.
* Demonstrates initiative and ability to work independently with minimal direct supervision.
* Completes all required training and compliance courses according to communicated deadlines.
* Carries out all other reasonable requests by management.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Accurate and efficient computer skills. Must be proficient in Microsoft Office.
* Must be able to work a varying schedule, including regular weekends and holidays.
* Must be reliable, have a strong attention to detail, ability to multi-task, ability to work in a fast-paced environment, and must have strong organizational skills.
* High level of professionalism and the ability to effectively lead demanding situations with the highest degree of integrity.
* Strong customer service skills.
* Proficiency in speaking, writing, and reading English.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* 1-3 years of administrative/clerical experience in a professional environment.
* Timeshare/vacation ownership experience.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$36k-47k yearly est. 22d ago
Regional Revenue Manager
Hilton Grand Vacations 4.8
Las Vegas, NV job
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*
At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.
Here's why you will love it here:
Recognition Programs and Rewards
Excellent health care options, including medical, dental, and vision
A people-first culture
Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
Perks at work: Employee Pricing platform
Employee Assistance Program that supports your physical and mental well-being.
Paid Vacation Time and Paid Sick Days
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more!
What Will I be Doing?
The Regional Revenue Manager will drive revenue and profits for the brand by generating $35M-$60M+ annually in Rental Revenue across multiple markets and 5-7 properties. This position applies strategies for group and transient business thresholds within a five-year forecast to ensure measurable improvements of demand, revenue, Average Daily Rate, & impact on RevPAR targets. Implements plans to integrate and align functions across the organization including Marketing, Sales, Reservations, and others to achieve revenue targets. Supplies critical analysis on the effects of short-range decisions affecting occupancy, average rate, and room profit goals within the current 53-week period. Analysis of city events and activities projecting the effect of possible risks and opportunities. Manage a team of Revenue Analysts, and Reservations Manager.
Responsibilities
Additional Responsibilities include:
Responsible for generating annual revenue of $35M-$60M+
Responsible for final decisions on short-term and long-term pricing strategies & inventory controls
Leads revenue meetings providing direction to the Sales & Marketing Teams to improve performance
Establish Annual Budget & Forecasts for multiple properties and regions
Provides in-depth assessment of strategies, room statistics and demand factors: Reviews end of month rental statistics reports including monthly revenue management reports, operations reports, and provides critical analysis on performance vs. forecasts, budget, previous years, and results of implemented strategies
Considers historical data on performance of promotions during demand-generating events when devising action plans
Conducts displacement analysis of group business as needed to determine the impact potential business will have on REVPAR
Review tentative and definite group bookings to ensure support of implemented strategies
Monitors daily and weekly booking pace applies strategy changes as needed
Reviews all competitive shop reports daily, identifying market demand and appropriate selling strategies to maximize revenue
Partner with 3
rd
party channels to drive profitable business
Reviews demand calendars, convention calendars and city event calendars to keep abreast of all demand generators.
Determine competitive set, site competitive set and network with colleagues
Trains, develops, and manages day-to-day performance of a team of Revenue Analysts & new hires
Trains and develops Revenue Manager
Oversees the Reservations Manager & Reservations Department processes
Partners with I.T. and others to ensure smooth systems integration
Develops internal processes to achieve efficiencies in revenue generation
Payroll
Performs other related duties as assigned
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
Completes all required Company training/compliance courses as assigned
Adheres to Company standards and maintains compliance with all policies and procedures
Qualifications
What Are We Looking For:
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
Associate's Degree
3-5 years of related experience
Managerial Experience
Proficient in Excel, Word, & Adobe
Ability to conduct thorough financial analysis
High level of knowledge and experience in Revenue Management principles and practices
Ability to develop strategies for group and transient business to ensure measurable improvements in demand, revenue, Average Daily Rate and RevPAR targets
3+ years' experience in Budgeting and Forecasting
Strong quantitative and analytical skills
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
Bachelor's Degree
5-7 years of related experience
CRME
Knowledge & experience of OnQ R&I system
Working experience with Revenue Management System
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$74k-98k yearly est. Auto-Apply 60d+ ago
Agent - Residential Protection
Las Vegas Sands Corp 4.4
Las Vegas Sands Corp job in Las Vegas, NV or remote
The primary responsibility of the Residential Protection Agent is to serve as part of an armed security team that provides residential security to ensure the safety of designated corporate executives, or others as assigned, who are associated with our hospitality-oriented Las Vegas based company while on designated properties. The Residential Protection Team operates in high profile domestic environments. This is a safety-related position.
All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to always conduct and carry themselves in a professional manner. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Essential Duties & Responsibilities
* Following and executing comprehensive security protocols and emergency response plans.
* Providing residential and asset protection for the executives, family members, and guests while on designated properties.
* Monitoring and operating surveillance systems and advanced technological measures.
* Conducting thorough risk and threat assessments to identify potential security issues.
* Monitoring and adjusting security measures as needed to address changing threat levels.
* Coordinating with local law enforcement, security personnel, and other relevant parties to ensure seamless security.
* Providing protective surveillance and always maintaining situational awareness.
* Acting quickly and effectively in emergency situations, employing defensive techniques when necessary.
* Reporting on security-related incidents and breaches.
* Ensuring privacy of the executive is always maintained.
* Maintain an elevated level of confidentiality of sensitive information.
* Foster an environment of trust and confidence through exemplary integrity, dedication, and professionalism.
* Perform job duties in a safe manner.
* Attend work as scheduled on a consistent and regular basis.
* Perform other related duties as assigned.
Minimum Qualifications
* At least 21 years of age.
* Proof of authorization to work in the United States.
* High School Diploma or equivalent.
* Must be able to obtain and maintain any certification or license, as required by law or policy.
* Must be able to obtain and maintain a valid Nevada Driver's License and any other certification or license, as required by law or policy.
* Must be able to obtain and maintain concealed weapon permit in the state of Nevada.
* 3-5 years of military or law enforcement experience, or have extensive experience in commercial property or private residential security.
* Technical and tactical shooting skills as well as fundamental martial arts abilities.
* Required to pass a physical fitness test and maintain excellent physical conditioning.
* Strong people skills with the ability to communicate effectively with Team Members and other contacts of diverse backgrounds and levels of experience.
* Must be able to work varied weekly schedule, shifts, including nights, weekends, and holidays.
Physical Requirements
Must be able to:
* Lift or carry 200 pounds, unassisted, in the performance of specific tasks, as assigned.
* Physically access assigned workspace areas with or without reasonable accommodation.
* Work remotely as necessary.
* Work indoors, outdoors, and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust.
$20k-27k yearly est. Auto-Apply 2d ago
Butler Runner - Villa Services
Wynn Resorts 4.7
Las Vegas, NV job
Assists the Butler team in all aspects of food service, including but not limited to: picking up food orders from both front and back-of-house, completing timed orders, doing dish pick-ups and restocks in Villas/Suites, as well as servicing food and drink orders in Baccarat.
Maintains equipment par levels in all Butler-serviced areas of operation.
Assists Butlers and guests with all valet services by logging laundry and dry cleaning; dropping off and picking up laundered items; pressing and steaming; and shoe polishing.
Delivery of show tickets, shipping or shopping items, confirmation letters, etc. both to guest rooms and/host office.
Responsible for organizing, restocking, and maintaining health code standards in all Villa services pantries and Butler serviced areas, as well as ensures proper washing, cleaning and polishing of all Villa Services equipment.
Communicates daily requisitions and supply orders as needed.
Supports the team by reporting any guest issues or requests to the appropriate team member or supporting department and ensures this is communicated in the shift pass-down.
Maintains the Wynn standards of service to guests and co-workers; looks for opportunities to assist peers, guests, other departments or leaders at all times.
Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.
Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all.
Understands safety is a priority and always follows department and company safety and health code standards.
Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities.
Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests.
Attends required training classes and incorporates new standards, service knowledge, and safety into daily work practices.
Performs all other job related duties as assigned.
Qualifications
Previous experience in the Food & Beverage industry as a Server, Food Runner, or Busser is preferred, but not required.
Candidate must be able to work efficiently within a team environment. Must be a respectful and courteous team player.
Must possess a positive, “whatever it takes” attitude.
Must be able to work effectively in stressful, high-pressure situations and display a high sense of urgency and integrity when handling requests.
Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
Must possess excellent communication skills. Effective listening skills with strong decision-making abilities necessary.
Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus.
Must be able to manage multiple tasks and be detailed-oriented while maintaining service integrity.
Must be well organized and efficient while anticipating operational needs and maintaining a neat and orderly work environment.
Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation.
Willingness to maintain the highest level of confidentiality regarding guests and staff.
Must be well groomed and professional.
Attends required meetings and training classes and incorporates new knowledge gained into daily work practices.
Must be at least 21 years of age or older and must be able to perform all essential functions of the position.
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
$29k-52k yearly est. 60d+ ago
Supervisor Call Transfer
Hilton Grand Vacations 4.8
Las Vegas, NV job
Essential functions * Coaching and developing front line Vacation Advisors * Side by side and recorded call monitoring * Tracking attendance, schedule adherence and sales performance at the team member level * Work with other departments to ensure all package sales are within sales guidelines
Supportive functions
In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Follow up on any system issues with TDI
* Verify room and tour availability as needed
* Confirm QA process has been followed as directed
* Handle PTO and schedule exception requests for team members
Vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* 1 or more years of timeshare call center experience
* 1 year of Team Lead/Supervisory experience
Why do Team Members Like Working for us?
* Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
$32k-38k yearly est. 15d ago
**Invite Only** Career Night @ the Boulevard Resort in Las Vegas
Hilton Grand Vacations 4.8
Las Vegas, NV job
Come experience the outstanding world of Hilton Grand Vacations (HGV) at our top-quality hiring event at our Boulevard Resort in Las Vegas. Attendees will participate in on-site interviews for open Sales positions at the Blvd property with the opportunity to receive a conditional offer on the spot. We pride ourselves on crafting unforgettable experiences while positively impacting our industry and communities. Our team members are the driving force behind our success, bringing their talent, passion, and dedication to our brand.
This is an Invite Only Event, please do not attend unless you receive a direct invitation from our Talent Acquisition Team
Join us on:
Date: Thursday, January 22nd, 2026
Time: 5:00 pm and 6:00 pm - Please RSVP for your time slot
Location: 2650 Las Vegas Blvd South. Arrival details will be emailed in the RSVP if you're selected to attend the event.
Open Positions:
Sales Executive - Action Line
Apply today to reserve your spot!
We are looking for Sales Executives who are passionate about creating memorable experiences. If you thrive on connecting with potential clients and making their vacation dreams come true, this role could be a perfect fit for you.
What You'll Do:
* Present ownership products and programs to our guests and potential owners to generate sales and revenue growth while maintaining a professional and ethical representation of the company.
* Sell to qualified buyers who are pre-screened to attend appointment-only presentations.
* Apply selling concepts promoted at HGV.
* Participate in ongoing professional sales trainings.
* Maintain effective communication and relationship building with clients and provide follow-up to ensure customer happiness by using various forms of communication (ie: email, telephone, and written correspondence)
* Promote a positive, collaborative environment and maintain our core values and policies.
* Carry out all other reasonable requests by management.
In return, we offer you:
* Uncapped commissions and bonuses offering a competitive earning potential of $80,000 - $175,000 and above
* Day 1 Health Care options for all team members (medical, dental, and vision that encourage preventative care)
* 401K with company match
* 22 days of PTO, growing to 27 days after your first year that allows for adventure, rest, relaxation, or recuperation
* Team Member Travel Program - enjoy discounted rates at incredible properties around the globe starting at $40/night.
* And so much more!
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. To fulfill this role optimally, you must possess the following minimum qualifications and experience:
* Minimum 1 year of sales and customer service experience with a proven track record of closing sales.
* Sales and marketing experience in a similar luxury goods or service industry is a plus
* Ability to work a flexible schedule to include nights, weekends, and holidays.
* Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
* Meet all compensation plan goals.
* Proficiency in English (reading/writing/speaking).
* High School diploma or equivalent experience.
* Ability to acquire a Nevada Timeshare license or currently licensed.
Explore a grand career with Hilton Grand Vacations − where inspiration takes you places!
HGV received top ratings for encouraging work-life balance and family benefits. Our dedication to Owners, Members, and Guests spans 30 years.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We accommodate individuals with disabilities during the job application, interview, and employment processes.
$50k-66k yearly est. 15d ago
Bellperson
Hilton Grand Vacations 4.8
Las Vegas, NV job
There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do.
As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today.
Our Bellperson at Bluegreen's Club 36 Resort greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property.
Here are your duties to be performed:
* Supervises property entrance and accepts guest arrivals.
* Greets and assists Owners and guests transporting and/or securing their luggage appropriately.
* Delivers messages and will assist with room move requests, groceries, and other inquires.
* Reports any problem or unusual activities to management.
* Ensures an organized, safe and clean front entrance and lobby area.
* Carries out reasonable requests by management including assisting other departments when needed.
* Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items.
* Retrieving, transporting, organizing, and storing of luggage in designated area.
* Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
* Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed.
* Special projects as given by leadership; responding to all guest requests to ensure client happiness.
* Other duties as assigned.
Why do team members like working for us:
* Competitive hourly base pay and positive team environment
* Daily Pay* - get your earned pay any time before payday
* Discounted hotel rates worldwide
* 401(k) program with company match
* Employee stock purchase program
* Generous Paid Time Off Program and Paid Sick Time
* Recognition Programs and Rewards
* Tuition reimbursement
* Numerous learning and career advancement opportunities
* And more!
What we are looking for:
To fulfill this role optimally, applicants possess the following minimum qualifications and experience:
* 6 months Customer service experience
* Valid Driver's License
* Self-starting personality with an even disposition
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
* Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
* Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
* 1+ years prior Bellperson experience
* Resort, Hotel hospitality proven experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Here are your duties to be performed:
* Supervises property entrance and accepts guest arrivals.
* Greets and assists Owners and guests transporting and/or securing their luggage appropriately.
* Delivers messages and will assist with room move requests, groceries, and other inquires.
* Reports any problem or unusual activities to management.
* Ensures an organized, safe and clean front entrance and lobby area.
* Carries out reasonable requests by management including assisting other departments when needed.
* Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items.
* Retrieving, transporting, organizing, and storing of luggage in designated area.
* Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
* Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed.
* Special projects as given by leadership; responding to all guest requests to ensure client happiness.
* Other duties as assigned.
What we are looking for:
To fulfill this role optimally, applicants possess the following minimum qualifications and experience:
* 6 months Customer service experience
* Valid Driver's License
* Self-starting personality with an even disposition
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
* Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
* Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
* 1+ years prior Bellperson experience
* Resort, Hotel hospitality proven experience
$21k-33k yearly est. 14d ago
Coordinator Sales Gallery
Hilton Grand Vacations 4.8
Las Vegas, NV job
As a Sales Gallery Coordinator, you will be responsible for providing outstanding service to both our internal and external customers. Support Sales and Marketing Departments by performing Sales Front Desk, Gifting and Kitchen responsibilities in a smooth and consistent manner.
* Track daily attendance and training attendance.
* Set and update the various Sales Executive Rotations daily and any specialty rotations on the effective dates.
* Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
* Answer all phone calls and direct to the appropriate employees.
* Take inventory and stock all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
* Keep café and refreshment areas cleaned and stocked at all times.
* Assist with Extra Premiums for all departments and reconciles nightly.
* Issue all Taxi/Uber reimbursements to Guests and Owners.
* Coordinate with the transportation team pick up and drop off details for our guests and owners coming to and from the presentations.
* Carries out all reasonable requests by management of which a team member is capable of performing.
Outstanding Candidates we are looking for?
To fulfill this role optimally, you must possess the following minimum qualifications:
* High School diploma or equivalent.
* Able to work a flexible schedule to include evenings, weekends, and holidays.
* Previous customer service experience.
Why do Team Members enjoy working with us:
This position has a competitive hourly of $18.00.
* Excellent health care options (medical, dental, and vision that encourage preventative care)
* Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
* The industries top training in a lively environment
* All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan
* Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year.
* And so much more
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$18 hourly 23d ago
Director Engineering
Hilton Grand Vacations 4.8
Las Vegas, NV job
Hilton Grand Vacations is now looking for a Director of Engineering to join the team at Polo Towers! Don't miss the chance to apply your hospitality expertise or embark on an exciting career with ample opportunities for growth and advancement. In the heart of the renowned Las Vegas Strip, our 829-room resort offers the ideal retreat for our owners and guests to unwind after a bustling day on the Strip. Alongside the nearby attractions, our rooftop pool, fitness center, and spa enhance our guests' stay. Don't miss the chance to apply your hospitality expertise or embark on an exciting career with ample opportunities for growth and advancement.
We are in search of a Director of Engineering who will work with the Resort Leadership Team to develop maintenance programs, engage team members, maintain an accurate budget, and find opportunities that better equip the organization to achieve its established annual business goals.
Here's why you will love it here:
* Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
* Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
* The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
* Benefit from a company culture that values work-life balance and family-friend
* Comprehensive 401(k) program with company match contributions to help secure your financial future.
* Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
* Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.
Responsibilities:
* Develops and completes the pivotal initiatives for the Engineering department and makes adjustments to the operations in order to meet the strategic goals and interests of Resort Operations.
* Conducts weekly walk-throughs of each resort tower to visually assess the physical structure(s) of the building.
* Maintains the level of safety, efficient maintenance, and operation of all mechanical, electrical, HVAC systems, and any other related equipment.
* Assigns routine maintenance tasks on public spaces, meeting rooms, guest rooms, outlets, back-of-the-house spaces, and grounds.
* Assigns and verifies completion with all Maintenance Technicians of all repairs, replacement, and renovation projects to offices and employee work areas.
* Ensure that the property's Emergency Preparedness and Safety Awareness Plan(s) are updated and current at all times.
* Ensures that the property is in Compliance with the Hilton and Hilton Grand Vacations Brand Standards related to engineering department such as the Preventive Maintenance of each unit 2 times per year.
* Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
* Ensures all assets of the department, equipment, supplies and storage are accurately locked and secured.
* Develops and maintains human resource management practices that are performed by subordinates which include recruitment, performance management, and corrective action in partnership with the HR Business Partner.
* Partner with Senior Leadership to prepare Reserve spend project and Capital Projects.
* Develops and leads the financial spending of the operations as it relates to the established Annual HOA budget, Reserve budget and Capital Budget.
* Participate in the MOD program as assigned by Senior Leadership.
* Other duties as assigned by Senior Leadership.
Qualifications
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
* High school graduate or equivalent
* 5+Years of engineering experience in hotels or related industry.
* 5+ years of a leadership role in the same or similar environment.
* Fully Flexible Schedule - to include weekends as needed
* EPA - OSHA 10-30 - CPO- CPR/ AED certifications
* HVAC certification.
* Ability to write and speak English to comprehend and communicate job functions to engineering staff
* Proficiency in Microsoft Office
Preferred:
* BA/BS/bachelor's degree
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities:
* Develops and completes the pivotal initiatives for the Engineering department and makes adjustments to the operations in order to meet the strategic goals and interests of Resort Operations.
* Conducts weekly walk-throughs of each resort tower to visually assess the physical structure(s) of the building.
* Maintains the level of safety, efficient maintenance, and operation of all mechanical, electrical, HVAC systems, and any other related equipment.
* Assigns routine maintenance tasks on public spaces, meeting rooms, guest rooms, outlets, back-of-the-house spaces, and grounds.
* Assigns and verifies completion with all Maintenance Technicians of all repairs, replacement, and renovation projects to offices and employee work areas.
* Ensure that the property's Emergency Preparedness and Safety Awareness Plan(s) are updated and current at all times.
* Ensures that the property is in Compliance with the Hilton and Hilton Grand Vacations Brand Standards related to engineering department such as the Preventive Maintenance of each unit 2 times per year.
* Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
* Ensures all assets of the department, equipment, supplies and storage are accurately locked and secured.
* Develops and maintains human resource management practices that are performed by subordinates which include recruitment, performance management, and corrective action in partnership with the HR Business Partner.
* Partner with Senior Leadership to prepare Reserve spend project and Capital Projects.
* Develops and leads the financial spending of the operations as it relates to the established Annual HOA budget, Reserve budget and Capital Budget.
* Participate in the MOD program as assigned by Senior Leadership.
* Other duties as assigned by Senior Leadership.
Qualifications
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
* High school graduate or equivalent
* 5+Years of engineering experience in hotels or related industry.
* 5+ years of a leadership role in the same or similar environment.
* Fully Flexible Schedule - to include weekends as needed
* EPA - OSHA 10-30 - CPO- CPR/ AED certifications
* HVAC certification.
* Ability to write and speak English to comprehend and communicate job functions to engineering staff
* Proficiency in Microsoft Office
Preferred:
* BA/BS/bachelor's degree
$123k-173k yearly est. 31d ago
Cage Cashier
Wynn Las Vegas 4.7
Las Vegas, NV job
The Cage is the heart of the cash flow in the casino, coordinating hundreds of interdepartmental monetary transactions each shift. Cage is responsible for millions of dollars in transactions daily.
Responsible for all monetary transactions and exchanges with customers, casino pit and other departments.
Responsible for servicing customers check cashing, redeeming chips and slot tickets.
Responsible for receiving, counting, verifying and depositing chips, cash and negotiable documents.
Qualifications
Requires a minimum of (3) three years poker/cage cashiering experience in a high volume casino.
Proficiency in all MS Office systems is required.
Knowledge of Title 31 and experience in a fast-paced credit environment is preferred, but not required.
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
Must be 21 years of age or older.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
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