Red Hat OpenShift Administrator
Las Vegas Sands Corp job in Dallas, TX or remote
The primary responsibility of the Red Hat OpenShift Administrator is to lead the configuration, maintenance, and administration of Red Hat OpenShift environments. This role ensures high availability, performance, and security of containerized applications and the underlying hardware infrastructure. The administrator will partner with development and operations resources to implement strategic technologies across Sands. There will be strong focus in the areas of Red Hat OpenShift cluster management, security and compliance, automation of processes, and documentation and support.
All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the company's standards, work requirements and rules of conduct.
Essential Duties & Responsibilities
* Lead the installation, configuration, maintenance, and administration of the Red Hat OpenShift global environments (on-premises and/or cloud) to ensure high availability and performance.
* Own, develop, and be accountable for global Red Hat OpenShift policies, processes, and architectural decisions.
* Build, configure, secure, maintain and manage LINUX and UNIX operating systems on enterprise servers and clients, ensuring hardware and software compatibility.
* Perform upgrades, patching, and system enhancements while ensuring high availability, disaster recovery, and business continuity.
* Responsible for all change management activities and adherence to global change management processes relating to the Red Hat OpenShift environments.
* Monitor cluster health and performance using tools like Prometheus and Grafana.
* Working knowledge on system administration with virtualization technologies.
* Develop a vision, roadmap, and solutions to continually enhance the Red Hat OpenShift environments.
* Act as an evangelist for the Red Hat OpenShift domain across the enterprise and influence IT stakeholders to apply best practices.
* Collaborate with DevOps and platform engineering teams across the enterprise.
* Responsible for ensuring operational methods, procedures, facilities, and tools are established, reviewed, and maintained.
* Monitor and research emerging DevOps trends and technologies to improve efficiency, security, and business capabilities.
* Develop and execute proof-of-concept projects to evaluate new solutions for potential adoption.
* Develop documentation (e.g., including data flow diagrams, logical diagrams, and physical diagrams) and training in compliance with standards.
* Apply enterprise design principles and best practices for implementing and supporting Red Hat OpenShift environments.
* Operate with a limited level of direct supervision and exercise independence of judgment and autonomy.
* Be a strong thought leader in DevOps principles.
* Consistently share standard methodologies and improve processes within and across teams.
* Perform job duties in a safe manner.
* Attend work as scheduled on a consistent and regular basis.
* Perform other related duties as assigned.
Minimum Qualifications
* At least 21 years of age.
* Proof of authorization to work in the United States.
* Bachelor's degree in computer science, engineering or related discipline required. Advanced degree in technology or engineering is a plus.
* Must be able to obtain and maintain any certification or license, as required by law or policy.
* 5+ years demonstrated experience in administrating Kubernetes or OpenShift environments.
* Strong understanding of containerization technologies.
* Knowledge of networking and security within containerized environments.
* Experience with CI/CD tools and practices.
* Experience with MinIO tools and practices.
* Experience with LINUX System Administration on Dell and Cisco hardware.
* Demonstrated experience leading diverse technical initiatives and managing complex, cross-functional projects.
* Excellent communication, stakeholder management, and strategic planning skills.
* Ability to multi-task and handle various types of requests from different stakeholders and regions.
* Strong analytical and problem-solving skills.
* Effective written and verbal communication skills.
* Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience.
Physical Requirements
Must be able to:
* Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
* Physically access assigned workspace areas with or without reasonable accommodation.
* Work remotely as necessary.
* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust.
* Utilize laptop and standard keyboard to perform essential functions of the job.
Auto-ApplyExecutive Director - Platform Engineering & Operations
Las Vegas Sands Corp job in Dallas, TX
The primary responsibility of the Executive Director - Platform Engineering & Operations is to drive the company's enterprise-scale platform strategy, delivery, and operational excellence. This role serves as a senior technology leader and oversees the full lifecycle of modern technology platforms: design, build, deployment, automation, reliability, and secure operation across global business environments.
The Executive Director orchestrates cross-functional engineering domains including technology build and deployment, site reliability engineering (SRE), release and change management, IT service orchestration, network operations, and security operations oversight. This leader ensures the company's platforms are resilient, scalable, compliant, cost-efficient, and aligned to business outcomes and innovation strategies.
All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the company's standards, work requirements and rules of conduct.
Essential Duties & Responsibilities
* Strategic Leadership:
* Define and execute the enterprise platform engineering strategy aligned to the Company's drive to embrace Center of Excellence and future business objectives.
* Lead end-to-end deployment and run for cloud, on-prem, and hybrid platforms.
* Drive a culture of automation, service ownership, reliability, security-by-design, and continuous improvement.
* Platform Build & Deployment:
* Oversee engineering teams responsible for infrastructure build, platform provisioning, CI/CD, and deployment automation.
* Ensure consistent delivery frameworks, reusable patterns, infrastructure-as-code standards, and compliance controls.
* Release & Change Management:
* Own enterprise release governance, production assurance, and change management strategy.
* Implement progressive release methodologies (blue/green, canary, feature flags) with SRE resilience practices.
* Network & Security Operations Leadership:
* Provide executive oversight for network operations, infrastructure monitoring, and capacity planning.
* Partner with Security Operations leadership to ensure hardened infrastructure, vulnerability remediation, and continuous compliance.
* Site Reliability Engineering:
* Build and mature SRE capabilities that measure and ensure availability, performance, latency, and reliability.
* Define SLOs/SLIs/SLAs and lead incident command practices, postmortems, and chaos/chaos engineering maturity.
* Operational Excellence:
* Drive 24x7 global operations strategy across command centers and engineering functions.
* Implement observability stack evolution, automated remediation, and service health transparency.
* Risk & Compliance:
* Ensure compliance during build and run for controls and audit readiness aligned with PCI DSS, SOX, NIST, GDPR, and Sands security/regulatory frameworks.
* Champion resilient change oversight and risk mitigation processes.
* Perform job duties in a safe manner.
* Attend work as scheduled on a consistent and regular basis.
* Perform other related duties as assigned.
Minimum Qualifications
* At least 21 years of age.
* Proof of authorization to work in the United States.
* Bachelor's degree in information technology, Computer Science, or a related field (preferred).
* Must be able to obtain and maintain any certification or license, as required by law or policy.
* ITIL Foundation certification is a plus.
* Advanced ITIL certifications (e.g., ITIL Practitioner, ITIL Service Manager) are a plus.
* 10+ years demonstrated experience in IT Operations management, preferably within a Command Center or IT operations environment.
* Proven track record leading large technology engineering/operations organizations.
* Deep expertise in cloud engineering, automation, network architecture, and operational reliability practices.
* Experience with ITSM/ITIL governance, release/change management, and major-incident execution.
* Experience with ITSM tools such as ServiceNow, Jira, or similar platforms.
* Strong understanding of ITIL (Information Technology Infrastructure Library) framework and ITSM best practices.
* Excellent analytical and problem-solving skills.
* Strong organizational and project management skills.
* Demonstrated experience working in a fast-paced environment and handling multiple tasks simultaneously.
* Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience.
* Must be available to work varied shifts including nights, weekends, and holidays, to ensure 24/7 coverage.
* Provide off-hours support on an infrequent, but as needed basis during critical incidents. (Potential shifts may run 24/7 due to the need of the business.)
* Ability to travel domestically and internationally.
* Team Members are required to be on site within the IT Command Center.
Auto-ApplyHousekeeper
San Antonio, TX job
Join the team behind the sparkle at Eilan Hotel and Spa in San Antonio, TX and become the heart of exceptional guest experiences. As our Housekeeper, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an outstanding team environment, this job is for you!
Here's why you will love It here:
* Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
* Recognition Programs and Rewards
* Travel Discounts Program
* Outstanding Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
* And more!
What will I be doing?
* Prepare all assigned units for guest arrival.
* Greet guests and respond to requests in a friendly manner.
* Report any maintenance problems.
* Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance.
* Assist management in maintaining inventory of linen and supplies.
* Other duties and special projects as assigned by housekeeping management
What are we looking for?
* Previous hotel housekeeping experience
* Open and flexible availability, including weekends and holidays
* Able to bend, stoop, walk, and lift up to 50 lbs and push/pull/ up to 100 lbs
* Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
* Anticipates customer needs and thinks about how work impacts them.
* Builds confidence in self and others with honest and dependable interactions.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Sales Executive In House - Virtual
Remote or Waikoloa Village, HI job
As a Virtual Sales Executive In House, you will be responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
* Salary is based on commission & bonuses governed by a compensation plan, which provides for an hourly rate of $16 as an advance against commissions. In House Sales Executives have targeted annual earnings of $140,000 per year, with some Team Members earning substantially more based on their individual performance.
* Medical, Dental, and Vision insurance from Day One
* Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
* HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
* Generous Paid Time Off Program, Paid Sick Days, Paid Parental Leave
* Team Member Recognition and numerous learning and advancement opportunities
* and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Schedule Details:
Our Sales Department operates 7 days per week. Paid training is provided for your first 2 weeks. 5-day work week and hours will be assigned following completion of training based on business needs.
Additional Responsibilities Include:
* Demonstrates the ability to work independently, collaboratively, and with key partners across the organization such as, but not limited to, Marketing, Club, Business Management, and on-site offices.
* Able to work remote and in office during normal business hours as needed.
* Delivers a high level of professional excellence within the HGV culture, including high standards of work ethic, integrity and coachability.
* Team members must be capable of delivering on stated goals and objectives of the role and ensure budgeted targets are achieved or exceeded.
* Maintains a presentable, professional work from home environment free of noise and distraction.
* Participates in all scheduled sales meetings and trainings via platforms such as Microsoft Teams Meetings, Ring Central, etc.
* Ensure sales are closed and sustained through the CRM process and current and knowledgeable regarding prices, financing rules, FDI, etc.
* Consistent follow through on all Hawaii policies, procedures, and ensuring all compliance and communicates findings and recommendations with leadership to obtain acknowledgement of opportunities for improvement and process recommendations.
* Must maintain training and compliance requirements via HGV Training platforms and modules.
* Other duties as requested by management in which the team member is capable of performing and expected of the role.
Work From Home Expectations:
* Ensure that "remote" sales occur within a secured and private space, where customer and company information remain confidential and within HGV security compliance/regulations.
* Ensure that home office has appropriate lighting, audio, and wireless connections to avoid technological inconveniences.
* While HGV will provide technological support where appropriate, Team Member shall maintain data and network requirements (with a minimum of 5G data speed or greater) to ensure intellectual property and data speed services are within HGV standards of service.
* Ensure external distractions that would diminish any sales presentation value and or create distractions are removed during presentation (aka tour) times.
* Maintain open communication with business partners (i.e. Support Services, Quality Assurance Management, Marketing, Tour Coordinator, Contracts, Sales Management team) via MS Teams Chat during presentation (aka tour times)
* Under NO circumstances is Team Member allowed to share use of HGV issued equipment (including devices, monitors, keyboards, etc) and its software for personal use or with another person, HGV employed or otherwise.
Qualifications - What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Must be a resident of the state of Hawaii
* High School Diploma/GED equivalent
* 1+ years of sales and customer service experience
* 2+ years of previous timeshare/vacation ownership experience
* Ability to resolve complex customer service issues and troubleshoot basic virtual/online issues
* Able to establish a professional remote work area and adapt to changes in a fast-paced environment
* Valid Hawaii Real Estate license
* Able to work a flexible work schedule to include weekends and holidays and mornings/evenings
* Expert level use of MS Office (Outlook, Power Point, Word, Excel, Teams) and the ability to work will all assigned IT hardware/software (i.e. mouse, keyboard, multiple monitor set up, internet, mobile device pad, stylus, Projection Features, etc),
* Required Internet Connection with minimum speed of 20MBPS
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* 1 + years of In-House timeshare/vacation ownership experience
* Previous online/virtual sales or marketing experience
* Two years of customer service experience and the ability to facilitate and close high-end sales
* Previous Hilton Grand Vacations experience
* Proficient in GRYPP, Clearslide, Zoom, and Virtual Phone Software (i.e. Ring Central)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Additional Responsibilities Include:
* Demonstrates the ability to work independently, collaboratively, and with key partners across the organization such as, but not limited to, Marketing, Club, Business Management, and on-site offices.
* Able to work remote and in office during normal business hours as needed.
* Delivers a high level of professional excellence within the HGV culture, including high standards of work ethic, integrity and coachability.
* Team members must be capable of delivering on stated goals and objectives of the role and ensure budgeted targets are achieved or exceeded.
* Maintains a presentable, professional work from home environment free of noise and distraction.
* Participates in all scheduled sales meetings and trainings via platforms such as Microsoft Teams Meetings, Ring Central, etc.
* Ensure sales are closed and sustained through the CRM process and current and knowledgeable regarding prices, financing rules, FDI, etc.
* Consistent follow through on all Hawaii policies, procedures, and ensuring all compliance and communicates findings and recommendations with leadership to obtain acknowledgement of opportunities for improvement and process recommendations.
* Must maintain training and compliance requirements via HGV Training platforms and modules.
* Other duties as requested by management in which the team member is capable of performing and expected of the role.
Work From Home Expectations:
* Ensure that "remote" sales occur within a secured and private space, where customer and company information remain confidential and within HGV security compliance/regulations.
* Ensure that home office has appropriate lighting, audio, and wireless connections to avoid technological inconveniences.
* While HGV will provide technological support where appropriate, Team Member shall maintain data and network requirements (with a minimum of 5G data speed or greater) to ensure intellectual property and data speed services are within HGV standards of service.
* Ensure external distractions that would diminish any sales presentation value and or create distractions are removed during presentation (aka tour) times.
* Maintain open communication with business partners (i.e. Support Services, Quality Assurance Management, Marketing, Tour Coordinator, Contracts, Sales Management team) via MS Teams Chat during presentation (aka tour times)
* Under NO circumstances is Team Member allowed to share use of HGV issued equipment (including devices, monitors, keyboards, etc) and its software for personal use or with another person, HGV employed or otherwise.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* Must be a resident of the state of Hawaii
* High School Diploma/ GED or equivalent
* 1+ years of sales and customer service experience
* 2+ years of previous timeshare/vacation ownership experience
* Ability to resolve complex customer service issues and troubleshoot basic virtual/online issues
* Able to establish a professional remote work area and adapt to changes in a fast-paced environment
* Valid Hawaii Real Estate license
* Able to work a flexible work schedule to include weekends and holidays and mornings/evenings
* Expert level use of MS Office (Outlook, Power Point, Word, Excel, Teams) and the ability to work will all assigned IT hardware/software (i.e. mouse, keyboard, multiple monitor set up, internet, mobile device pad, stylus, Projection Features, etc),
* Required Internet Connection with minimum speed of 20MBPS
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* 1 + years of In-House timeshare/vacation ownership experience
* Previous online/virtual sales or marketing experience
* Two years of customer service experience and the ability to facilitate and close high-end sales
* Previous Hilton Grand Vacations experience
* Proficient in GRYPP, Clearslide, Zoom, and Virtual Phone Software (i.e. Ring Central)
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
* Welcome Center Rep
San Antonio, TX job
As a Welcome Center Representative you would be responsible for: * Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times, Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. * Must reconcile tickets and bank inventory daily.
* Thorough knowledge of local area and major attractions is a must.
* Agents must perform confirmation calls for all pre-arrivals.
* Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time.
* Answer phones professionally and with-in 3 rings.
* And other assignments as requested by management.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
RSALMK.1820.683.20
*In House Marketing Representative
San Antonio, TX job
Do you love interacting with people? Do you want to write your own paycheck? At HGV, as a Marketing Concierge, you will join a team of skilled professionals. In this role you will be: * Responsible for calling assigned leads for the purpose of scheduling In-Tours/FL-Tours during the owners/guests stay.
* Responsible for working assigned shifts at Resort Check-In for the purpose of booking owners/guest to attend a presentation during their stay
* Required to meet/exceed performance metrics
* Required to complete Daily and Weekly Reports as required by the IH Manager.
* Asked to perform other related duties in support of operations and other company initiatives as required and assigned
How do we invest in you?
* Unlimited earning potential with weekly pay
* Work-life balance
* Professional growth and career advancement
* Customizable benefits package
Qualifications:
* High school Diploma or equivalent
* 6 months sales experience; preferred
* 6 months customer service experience
* Knowledge of timeshare Industry, Customer Service and quality fundamentals
* MS Office, Outlook, Word, Excel, Internet Explorer, company's intranet system and corporate policies and procedures
* Strong interpersonal communication skills to deal effectively with all levels of the organization
*
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Asst Director Guest Services
San Antonio, TX job
As the Assistant Director of Guest Services at Eilan Hotel & Spa in San Antonio, TX , you will be responsible for assisting and supporting the Director of Guest Services in managing Front Office operations, which includes the daily supervision of guest service and team member support. You will assist implementation improvements to policies and operational systems in order to achieve outstanding service scores.
Why will I love it here?
* Day 1 Eligibility: Excellent health care options, including medical, dental, and vision
* Recognition Programs and Rewards
* Travel Discounts Program
* Outstanding Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
* And more!
Responsibilities include:
* Ensures that department operates in compliance of organizational, business, and financial regulations.
* Routinely monitors guest survey scores, requests and complaints, and resolution of issues as deemed necessary to provide excellence in service.
* Maintains human resource management practices that are executed by direct reports which include performance management, and corrective action in partnership with the HR Business Partner. Maintains firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members.
* Coordinate developmental plans for team members to ensure continued growth and success within the organization.
* Maintains relationships, contracts, compliance, and interface issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled in a timely manner.
* Performs other related activities as needed.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* High School Diploma/GED
* Valid and clean driver's license preferred
* Able to work flexible schedules including mornings, evenings, weekends and holidays
* 3+ years of leadership experience within hospitality
* Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results
* Demonstrates problem solving, analytical and conceptual skills
* Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients
EOE/Disabled/Veterans
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities include:
* Ensures that department operates in compliance of organizational, business, and financial regulations.
* Routinely monitors guest survey scores, requests and complaints, and resolution of issues as deemed necessary to provide excellence in service.
* Maintains human resource management practices that are executed by direct reports which include performance management, and corrective action in partnership with the HR Business Partner. Maintains firm understanding of the established Collective Bargaining Agreement as it relates to the supervision and performance of HHV-VO team members.
* Coordinate developmental plans for team members to ensure continued growth and success within the organization.
* Maintains relationships, contracts, compliance, and interface issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled in a timely manner.
* Performs other related activities as needed.
* Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
* Bilingual Guest Reception Representative
San Antonio, TX job
General supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls. The Guest Reception Representative will represent the company professionally at all times in both appearance and communication with guests and fellow associates.
* Greet all guests in a warm and professional manner.
* Understand and follow all processes as outlined in the Guest Training Manual SOP.
* Maintain a positive working relationship with Sales, Marketing and Admin.
* Distribute and collect Guest Registration Forms assisting guests with any questions they may have.
* Accurately assign guests to a Sales Representative in the order they arrive.
* Ensure all information is updated in Concierge from the guest registration within a timely fashion.
* Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed.
Requirements:
* High school diploma or equivalent
* 1 year of general office experience.
* Ability to type 45 wpm
* 1 year Customer Service experience
* Intermediate knowledge of MS Office applications
* Must be willing to work weekends
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Grill Cook - Full Time
San Antonio, TX job
We are looking for a Full-Time Grill Cook to join our fantastic team at Eilan Hotel! This is an outstanding opportunity for you. We have a fun, encouraging culture with top notch training and benefits. We are looking for someone with flexiblity to work evening and weekends.
A a Grill Cook is primarily responsible for the preparation of food to the highest quality and done so following all Company and food safety guidelines.
Here's why you will love It here:
* Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
* Recognition Programs and Rewards
* Travel Discounts Program
* Outstanding Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
* And more!
What will I be doing?
As a Cook you would be responsible for:
* Prepare foods according to specs and stock and keep kitchen and all areas clean.
* Assure that food area is keep clean and it is stored properly at the end of each shift according to health specifications.
* Ensure that food items are ticketed and dated with employee name to ensure freshness and that stocked items are received and accounted for.
* Assist in all areas of the Kitchen. Wash all work areas including refrigerator and utensils used and keep trash and boxes broken down and remove to proper area.
* Assure all food is rotated and labeled with date, time and employee name.
* Stock all foods in cooler and proper shelves to meet department of health regulations. Record and report all loss food due to spoiling and over production.
* Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
* Carries out all reasonable requests by management.
What are you looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* 1-2 years previous culinary experience to include grill and cold prep
* High School / GED
* Great teamwork skills and attention to detail
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
* Current food safety certification
We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
What will I be doing?
As a Cook you would be responsible for:
* Prepare foods according to specs and stock and keep kitchen and all areas clean.
* Assure that food area is keep clean and it is stored properly at the end of each shift according to health specifications.
* Ensure that food items are ticketed and dated with employee name to ensure freshness and that stocked items are received and accounted for.
* Assist in all areas of the Kitchen. Wash all work areas including refrigerator and utensils used and keep trash and boxes broken down and remove to proper area.
* Assure all food is rotated and labeled with date, time and employee name.
* Stock all foods in cooler and proper shelves to meet department of health regulations. Record and report all loss food due to spoiling and over production.
* Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
* Carries out all reasonable requests by management.
What are you looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* 1-2 years previous culinary experience to include grill and cold prep
* High School / GED
* Great teamwork skills and attention to detail
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
* Current food safety certification
Front Desk Clerk
San Antonio, TX job
HGV Now Offering Daily Pay *
Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations!
We are looking for a Front Desk Clerk to join our team at Eilan Hotel and Spa in San Antonio, TX. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Here's why you will love It here:
Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!
What will I be doing:
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.
What are we looking for:
Proficient English language
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
6 months Customer Service Experience.
Open and flexible availability, including weekends and holidays.
Preferred, but not required:
Front Desk/Guest Services Agent
Cash/credit card transactions
Resort Hospitality or related industry
Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
What will I be doing:
Greets guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.
Qualifications
What are we looking for:
Proficient English language
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
6 months minimum of Customer Service Experience.
Open and flexible availability, including weekends and holidays.
Preferred, but not required:
Front Desk/Guest Services Agent
Cash/credit card transactions
Resort Hospitality or related industry
Auto-ApplyDirector Marketing II
San Antonio, TX job
As the Director of Marketing you will be responsible for planning and implementing timeshare marketing activities for our San Antonio area operation, so as to maintain and develop our company's volume of profit in accordance with agreed upon policies, business rules, and budgetary guidelines.
SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES:
* Lead area marketing teams in to meet and exceed targeted performance metrics
* Recruit, train, manage, and evaluate all direct reporting staff utilizing company approved minimum standards.
* P&L responsibility for area marketing operations.
* Plan and carry out direct marketing (mail, teleservices, referrals, owners, web) to agreed budgets.
* Plan and implement Face-To-Face (FTF) marketing strategy including: Business to Business; Events; Shows; Festival; Expos; OPC.
* Analyze and interpret financial statistics and other data and produce relevant strategies.
* Monitor and report on marketing activities and provide management information.
* Measure and report on organizational and marketing plans and achievements within agreed formats and timescales.
* Evaluate the profitability of multiple marketing programs and change or replace as required based on company approved minimum standards.
* Launch and implement new marketing plans as directed.
* Identify, contract, and manage external vendors and tour generators.
* Develop and create offers for marketing into identified markets.
* Maintain and develop corporate image and reputation.
* Protect and develop the company's brands via suitable PR activities and intellectual property management.
* Plan and manage internal communications and awareness of corporate direction, mission, aims and activities.
* Execute the responsibilities of a company director according to lawful and ethical standards, as referenced in policy manuals.
What are we looking for!
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
JOB REQUIREMENTS:
* High school diploma or equivalent; college degree preferred.
* 3-5 years management experience, with 5-7 years of experience in the timeshare or vacation club industry, specifically in marketing
* Start Up experience a plus
* Customer service and quality fundamentals.
* Must have proven track record of producing timeshare guest tours, meeting volume goals within budgeted time and cost parameters.
* Excellent organizational and follow-through skills.
* Detail-oriented with strong Analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communications skills to deal effectively with all levels of the organization.
Director of Housekeeping
Dallas, TX job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture!
Some of your responsibilities include:
Select, staff, recruit, hire, and train qualified housekeeping candidates.
In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary.
Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel.
Review MOD report for room moves, guest issues and special requests
Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning.
Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests.
Assist with guest requests as required.
Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines.
Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks.
Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies.
Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment.
Prepare annual housekeeping budget.
Manages all employees in the Housekeeping Department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
What You Bring
Bachelor's degree in hospitality or similar industry preferred.
3+ years management experience in boutique hotel industry.
Basic knowledge of MS Office.
Flexible schedule, able to work evenings, weekends and holidays.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Cafe Retail Supervisor
San Antonio, TX job
What will I be doing? As a Cafe Retail Supervisor, you will be responsible for driving company success through performing the following tasks to the highest standards selling, maintaining, and stocking products to enhance the customer experience and to provide friendly, efficient and professional customer service.
Essential job functions
* Open and close store
* Greet each guest as they enter the store
* Check in vendors accurately (count with vendor and check for correct product)
* Price, check dates, and rotates merchandise in correct date order
* Operates cash register and follows cash drop procedures
* Counts register at the beginning and end of shift
* Assists guests with location, price and use of merchandise
* Read and follow the daily instructions for all special deliveries of coffee and/or food
* Maintain coffee bar at all times, keep stocked and cleaned
* Keep shelves, counters and register area clean (maintain a clean and neat work area).
* Keep all stock pulled forward with labels facing out (coolers and shelves).
* Wipe down coolers and glass doors as needed.
* Answer telephone in guest friendly voice, according to policy, to assist in guest needs.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
* A minimum of two (2) years of experience in retail/cash handling required.
* A minimum of one (1) year of supervisory experience in the retail field required.
* Food Handler's card - must be state/county-specific.
* Alcohol Awareness Training Certification - must be state/county-specific.
* High school diploma or equivalent
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Ability to work alone
* Excellent customer service skills
* Proficient in time management; the ability to coordinate and manage multiple priorities
* Ability to take initiative and effectively adapt to changes
* Recognizes an emergency situation and take appropriate action
* Ability to establish and maintain a cooperative working relation
* Able to use good judgment; work independently, with minimal direction
* Proficient in public speaking
* Strong analytical and problem solving skills
* Performs well with frequent interruptions and/or distractions
* Must be of legal age to serve and sell alcohol
* Must be of legal age to sell cigarette and/or tobacco products
* Cash handling skills (count currency, make and count back change)
* Ability to do basic math calculations with or without the use of a calculator.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Intern - Information Technology
Las Vegas Sands job in Dallas, TX
The primary responsibility of the intern is to assist in project activities and learn the key operating procedures of the IT Texas departments assigned. The internship offers a unique, hands-on experience that will provide interns with insight into the day-to-day responsibilities of the department as well as challenging hands-on experience. Interns will be placed in the respective IT Texas department based on the intern's preference and company needs. IT Texas departments offering internships include Software Engineering, Platform/DevSecOps Engineering, Data Engineering, Product Management, and Command Center Engineering.
All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Essential Duties & Responsibilities
Collaborate with a mentor to learn about the various corporate departments and processes.
Learn the operational workings of the department in which assigned - by observing team members, participating in meetings, and assisting team with projects.
Assist the Department Manager with assigned operational functions consistent with the strategic plan and vision for the department, the division and organization.
Collaborate with cross-functional teams to understand requirements and deliver solutions.
Perform job duties in a safe manner.
Attend work as scheduled on a consistent and regular basis.
Perform other related duties as assigned.
IT Texas Departments
Software Engineering (Fullstack)
Platform/DevSecOps Engineering
Data Engineering
Product Management
Command Center Engineering
Minimum Qualifications
At least 18 years of age.
Must be currently enrolled in an accredited College or University, pursuing a relevant major to the departmental internship applying for.
Undergraduates and Graduates who are expected to graduate in May are preferred.
Undergraduates who have completed their junior year and Graduates who have completed their first year of graduate school may also be considered.
Have a minimum GPA of 3.0.
Proficiency in relevant systems and Microsoft Office suite are essential.
Be a team player.
Project or portfolio of relevant experience.
Be responsible for their own transportation and housing costs.
Ability to communicate clearly and effectively in English, both in spoken and written form.
Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including holidays.
Interns are required to be on site in our Plano office.
Physical Requirements
Must be able to:
Physically access assigned workspace areas with or without reasonable accommodation.
Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust.
Utilize laptop and standard keyboard to perform essential functions of the job.
Auto-ApplyBanquet Bartender
Dallas, TX job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The Banquet Bartender is responsible for providing excellent beverage service during banquet and catering events, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
Greet and welcome our guests and promptly serve them food and beverages.
Pour drinks, using standard pour according to specifications, receive and process orders in the POS system with accuracy.
Prepare and serve alcoholic and non-alcoholic beverages to banquet guests in accordance with established recipes and hotel standards.
Set up and break down banquet bars, including stocking, organizing, and cleaning as required.
Verify guest identification to ensure legal age compliance for alcohol service.
Maintain cleanliness and organization of bar areas, following sanitation and safety guidelines.
Monitor guest consumption and behavior to promote responsible service of alcohol.
Accurately record and process all transactions, ensuring accountability for cash and beverage inventory.
Communicate effectively with banquet servers, captains, and supervisors to ensure seamless service during events.
Provide courteous, professional service and respond promptly to guest requests and concerns.
Adhere to all hotel, state, and local laws and policies regarding the handling and service of alcohol.
Perform other duties as assigned to support banquet operations.
We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.
What You Bring
Previous bartending experience preferred, ideally in a hotel or banquet/catering environment.
Knowledge of mixology, drink recipes, and responsible alcohol service.
Strong interpersonal and communication skills.
Ability to work flexible hours, including evenings, weekends, and holidays.
Must meet legal age requirements for serving alcohol.
Ability to lift and carry up to 50 lbs., and stand for extended periods.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Guest Experience Agent - Kimpton Pittman Hotel
Dallas, TX job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
**Some of your responsibilities include:**
+ Review arrivals noting special requests, blocking rooms as needed.
+ Check in and out hotel guests in a confident, professional and friendly manner.
+ Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
+ Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
+ Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
+ Follow established key control policy.
+ Ensure proper credit policies are followed.
+ Submit all lost & found articles accompanied by a completed lost & found report.
+ Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
+ Verify credit limit report.
+ Monitor room availability throughout the day.
+ Review daily the selling status of the hotel using yield management system.
+ Attend department meeting once a month.
+ Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
**What You Bring**
+ High school diploma or general education degree (GED) required.
+ Previous experience in a Front Desk or customer-facing role is preferred.
+ Knowledgeable of immediate area, services, attractions, and events.
+ Flexible schedule, able to work evenings, weekends and holidays.
+ Work well under pressure, dealing with many arrivals and departures within a short period of time.
+ Familiar with hotel systems and operations, and the ability to enter in information accurately.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
Senior Sales Manager
Dallas, TX job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Working closely with the Director of Sales & Marketing (DOSM) you'll build a clear and credible vision for the hotel sales team. You'll maintain a balance of proactive and reactive selling, maintenance and growth of key accounts, and sales team development while utilizing skills as a strategic sales and revenue leader in our organization. Your goals are aligned around the achievement of total hotel room revenue, group bookings, food & beverage (F&B) contribution, market share results, and sales training.
Some of your responsibilities include:
Incorporate marketing initiatives to support group sales strategies and activities.
Establish a sense of urgency with the team to understand and achieve the needs of the hotel.
Maintain knowledge of the competitive set and make strategy recommendations.
Work with Director of Catering to help achieve food and beverage revenues and achieve individual F&B goals.
Consistently review shifts in market mix with Director of Revenue Management and DOSM and are able to make deployment and pricing recommendations.
Work with the national team to communicate specific account needs to impact revenues for the hotels.
Responsible for appropriate identification of key group markets and supporting deployment and travel schedule strategies.
Sales skill development of team to include implementation, coordination, and maintenance of weekly sales training vignettes.
Present to DOSM, General Manager and ownership the successes and areas for opportunity within the group segment.
Maintain a deep understanding and ability to report on group pace and future group need areas.
Responsible for completing and communicating monthly group sales results to DOSM.
Assist in development of appropriate group production goals for the sales team.
Regular analysis of industry intelligence reports (i.e. STR and Hotelligence).
Achieve 100% of group sales revenue goals through individual and team efforts.
Conduct quarterly check-ins as well as weekly meetings with sales team to support their growth and development.
Ensure that accurate and detailed notes/traces of accounts are maintained via Delphi.
What You Bring:
Bachelor's degree is preferred.
1 to 3 years of sales experience with strong selling skills.
Ability to encourage, lead and manage a team by example.
Act as owner of the hotels and communicate a clear sense of strategy and purpose.
Strong computer skills including proficiency in Microsoft Office Suite.
Well organized, detail oriented with excellent follow-up and communication skills.
Ability to convert vision into specific and tangible actions to benefit the hotels.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Vacation Sales Representative
Buda, TX job
Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Ambassador inside Cabela's, where you'll connect with guests and introduce them to exciting vacation ownership opportunities-all while representing a trusted brand in a fun, high-energy retail environment.
Why Join Us? Because It's "Where You Belong"!
* Earning Potential: Market-leading base pay plus commission. Our Sales Ambassadors are making on average $50-100k a year!
* Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off
* Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe.
* Career Growth: Ongoing training and development to help you thrive
* Collaboration: Encouraging, unified, and uplifting-where every success is shared.
Schedule Details:
Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays.
What You'll Do
* Greet and engage with Cabela's customers to promote vacation ownership opportunities
* Deliver friendly, informative presentations that highlight the benefits of vacation ownership
* Build rapport with guests and identify their vacation interests and needs
* Meet or exceed individual and team sales goals
* Stay informed about current promotions, destinations, and product offerings
* Provide concierge-style service by recommending local attractions and offering discounted vacation packages
* Participate in training to sharpen your skills and stay informed on our offerings
What We're Looking For
* High school diploma or equivalent; college a plus
* Successful completion of a criminal background check
* 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important
* Proven ability to communicate clearly and professionally with guests, team members, and leadership.
* Comfortable using a computer for everyday tasks
* Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Sales Team Lead
Houston, TX job
We are looking for a Point of Sales Marketing Team Leader! Do you enjoy speaking with guests and selling wonderful vacation packages? If so, don't miss the opportunity to apply today!
This position is directly responsible for the promotion of selling vacation packages to eligible on-site guests, which will produce revenue. This person responds to guest requests in a timely manner and represents Hilton Grand Vacations.
Pro-actively trains all new hires onsite to assist department.
Provides bi-weekly email communication back to Area Manager to communicate feedback to the business partner.
Tracks and provides commentary on all new Honors Members and/or Players Club signups at location.
Supervises all Trip Advisor comments to contribute feedback.
Acts as a liaison directly with Hilton Resort and HGV.
Ensures monthly location targets are met and/or exceeded.
Assists in helping close a package transaction for a team member.
Provides information and incentives for guests in resort according to local policies.
Pro-actively pursues all eligible guests on-site to preview HGV through direct purchase of mini-vacation packages.
Ensures guests meet minimum eligibility for package offers by specific location.
Completes required paperwork accurately and completely for each package sale.
Provides location related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information.
Notifies manager of any shortages in collateral.
Reviews production reports and informs manager of challenges.
Assists management with training of new hires on location.
Gives only one welcome gift per family.
Outstanding verbal communication skills
Dedication to provide best-in-class customer service.
Confident in building value and setting/achieving sales goals.
Strong problem solving and savvy influence skills.
Competitive earnings package with the income potential of $80K and above. Health Benefits start Day 1 for all new hires!
Required Qualifications
1+ year hospitality and/or client service experience
1+ year of retail or direct selling experience
Be proficient in Microsoft Office.
High School/GED
Ability to work flexible schedule that includes evenings, weekend, and holidays.
Preferred Qualifications
1+ year In-House Marketing experience in Vacation Ownership Industry
BA/BS/Bachelor's Degree
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyVacation Sales Ambassador
Grapevine, TX job
Are you outgoing, energetic, and passionate about helping people create unforgettable memories? Join the team as a Vacation Sales Ambassador and represent a trusted brand while connecting guests with exciting vacation opportunities-all in the lively, fast-paced environment of Great Wolf Lodge.
Why Join Us? Because It's "Where You Belong"!
* Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $120,000!
* Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off
* Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe.
* Career Growth: Ongoing training and development to help you thrive
* Teamwork: Empowering, united, and encouraging-where your wins are everyone's wins
Schedule Details:
Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays.
What You'll Do
* Engage with guests at Great Wolf Lodge to promote vacation ownership opportunities in a friendly and professional manner
* Deliver compelling presentations that highlight the benefits of vacation ownership
* Establish trust with guests and identify their vacation needs and preferences
* Meet or exceed individual and team sales goals
* Provide concierge-style service by recommending local attractions and offering discounted vacation packages
* Participate in training to sharpen your skills and stay informed on our offerings
What We're Looking For
* High school diploma or equivalent; college coursework or degree is a plus
* Successful completion of a criminal background check and drug screen
* 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important
* Demonstrated ability to communicate effectively and build positive relationships
* Comfortable using a computer for everyday tasks
* Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.