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Las Vegas Sands jobs in Las Vegas, NV - 461 jobs

  • Senior Product Manager

    Las Vegas Sands Corp 4.4company rating

    Las Vegas Sands Corp job in Las Vegas, NV

    The primary responsibility of the Senior Product Manager is to lead in the development of our casino management systems from the ground up. The Senior Product Manager will work closely with stakeholders, development teams, and users, owning end-to-end product management processes, including the development of clear user stories, product specifications, regulatory documentation, and roadmaps. The Senior Product Manager will define product vision, and prioritize features, ensuring the implementation of modern technologies and best practices. This role reports to the Executive Director of Product Management. All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Essential Duties & Responsibilities * Product Strategy & Roadmap: Develop and execute product roadmap, prioritizing features based on impact, end-user needs and technical feasibility, while ensuring business objective alignment. * Documentation: Translate high-level requirements into actionable user stories, create comprehensive PRD documents, product specifications, and roadmaps. * Execution & Delivery: Manage & prioritize product backlog, support Agile processes (sprint planning, stand ups, etc.), track and analyze KPIs, stakeholder feedback and product performance to drive continuous improvements based on data-driven insights. * Industry Insight: Maintain a deep understanding of industry trends, including streamlined user experiences, competitive analysis, and emerging tech in the casino space. * Cross-Functional Collaboration: Work closely with end users, product teams, engineering, and other stakeholders to ensure product alignment. * Regulatory Compliance: Ensure products comply with relevant regulations and standards within the casino gaming industry. * User-Centered Design: Advocate for user-centered design principles, ensuring that the system provides a seamless and engaging experience. * Perform job duties in a safe manner. * Attend work as scheduled on a consistent and regular basis. * Perform other related duties as assigned. Minimum Qualifications * At least 21 years of age. * Proof of authorization to work in the United States. * Bachelor's degree or equivalent experience required. * Must be able to obtain and maintain any certification or license, as required by law or policy. * 5+ years of experience as a Product Manager or similar role in the gaming industry. * Strong understanding of Agile methodologies and experience working in cross-functional teams. * Strong knowledge of Casino Systems (may include Patron Management, Cage & Credit, Tables, etc.) * Analytical mindset with a strong focus on data-driven decision-making and user experience. * Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience. * This role will be based onsite in our Dallas location. If not local to the Dallas-Fort Worth Metropolitan Area, the role will require relocation upon hire. Physical Requirements Must be able to: * Physically access assigned workspace areas with or without reasonable accommodation. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust. * Utilize laptop and standard keyboard to perform essential functions of the job.
    $107k-138k yearly est. Auto-Apply 8d ago
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  • Manager - Reporting & Analytics

    Las Vegas Sands Corp 4.4company rating

    Las Vegas Sands Corp job in Las Vegas, NV

    The primary responsibility of the Manager - Reporting & Analytics is to manage and support the strategic direction to data, access and reporting for the Corporate Analytics & Reporting team. This team provides a wide array of support, strategic analysis, metrics, and reporting to Corporate and the Property Information Technology departments. The main area of focus is performing analysis and evaluating performance of key IT operating metrics and expenses such as headcount, payroll, maintenance contracts, project delivery, and assets (see specific examples below). All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Essential Duties & Responsibilities * Consulting with data management teams to get a big-picture idea of the company's data storage needs. * Presenting the company with warehousing options based on their storage needs. * Collaborate with BI developers, DBA, researchers, and IT in enhancing existing projects or data structures, and resolving project and programming issues. * Act as a subject matter expert for the ETL architecture for the EDW * Work with Agile team members to document and execute test plans for data loading and data validation scripts. * Designing and coding the data warehousing system to desired company specifications. * Conducting preliminary testing of the warehousing environment before data is extracted. * Extracting company data and transferring it into the new warehousing environment. * Testing the new storage system once all the data has been transferred. * Troubleshooting any issues that may arise. * Providing maintenance support. * Responsible to creating and adhering to standard operating procedures and standards for data and web application related activities * Responsible for analyzing customer requirements and creating web-based applications in Azure. * Participating on requirement gathering, analysis and technical design. * Develop client displays and user interfaces. * Creating, deploying, configuring and scaling applications on Azure PaaS (preferred) * Design, Develop and support Cloud-Native applications and API development using NET, NET Core and Containers (preferred) * Develop workflow solutions to simplify processes and remove manual dependencies (preferred) * Develop technical interfaces, specifications, and architecture * Use and adapt existing web applications for apps (preferred) * Create and test software prototypes. * Responsible to creating and adhering to standard operating procedures and standards for data and web application related activities. * Responsible for creating and maintaining analysis and reporting * Collecting and adhering to business requirements for reporting deliverables. * Responsible for extracting, transforming, and creating connections to various data sources for Business Intelligence (preferred) * Developing multidimensional models that are compatible with warehouse standards (preferred) * Understand business requirements and data models while taking care of the sources. * Responsible for converting existing reporting to automated dashboards. * Analyzes operational data, monitoring key operations metrics, managing the governance process around key operations metrics, and providing recommendations on process improvements. * Develops and maintains monthly dashboards of key operational performance indicators, incorporating data from multiple internal and external sources and communicates results to leadership. * Responsible to creating and adhering to standard operating procedures and standards for all data related activities. * Perform job duties in a safe manner. * Attend work as scheduled on a consistent and regular basis. * Performs other related duties as assigned. Minimum Qualifications * At least 21 years of age * Proof of authorization to work in the United States * Bachelor's degree in Computer Science, MIS or related Business discipline, or equivalent business experience * Must be able to obtain and maintain a Nevada Gaming Control Board Registration and any other certification or license, as required by law or policy * Minimum 5 years of CI/CD, DevOps experience preferred * Minimum 5 years Azure platform and related Azure products preferred * Minimum 3 years Analytics experience preferred * Azure Data Factory experience preferred * Well versed with Azure offerings with work experience on Web apps, ASE, ASP, function apps, SQL PaaS, Storage accounts * Develop T-SQL queries, scripts and store procedures used for extracting, validating, transforming, and loading data provide by clients * Develop PL/SQL store procedures used by front-end and middle-tier developers * Develop T-SQL store procedures for checking integrity constraints and database updates * Proficiency in warehousing architecture techniques, including MOLAP, ROLAP, ODS, DM, and EDW * Proficient with Microsoft Excel, PowerBI, Visual Studio, SSIS, SSAS, SSRS, SSMS, SQL Server, Visio & other Microsoft Office programs * Proven work experience as an ETL developer * Hands on experience on Azure App Service Model (Web Apps and Web Jobs) * Hands on experience on Azure storage services like SQL DB, Tables, Files and Blobs * Good knowledge of Azure IaaS (VMs, VNET, NSG Rules, VPN Gateways and Express Route) * Knowledge of networking engineering including DNS, Active Directory, Firewall, Load balancers preferred * Hands on experience in implementing RESTful webservices and SOAP services in cloud preferred * In-depth knowledge of the Microsoft Platform Web Development (IIS, .NET, Web Services, SQL Server, SharePoint, Windows Server, Clustering, Active Directory etc.) preferred * Strong understanding of Cloud computing concepts and technologies, such as IaaS/SaaS/PaaS, load balancing, storage, etc. preferred * Well versed with Azure or other GIT repositories * Proficient with Data Analysis Expression (DAX) queries * Experience creating Power BI dashboards * Strong project management skills * Ability to troubleshoot and solve complex technical problems * Able to travel as needed to support a global organization * Experience in development and supporting enterprise applications * Experience working with financial data from key gaming and hospitality applications such as Stratton Warren, Infinium, Cognos, and Ariba preferred * Experience using ServiceNow and the Performance Analytics module preferred * Experience working with IT and Project Managers preferred * Must demonstrate the key fundamental values of professional skepticism, integrity, transparency, and accuracy * Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience Physical Requirements Must be able to: * Physically access assigned workspace areas with or without reasonable accommodation * Work remotely as necessary * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust * Utilize laptop and standard keyboard to perform essential functions of the job
    $94k-140k yearly est. Auto-Apply 42d ago
  • Agent Special Marketing Programs Confirmation

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    Why do Team Members Like Working for us: * Excellent health care options (medical, dental, and vision that encourage preventative care) * Paid Time Off (PTO) that allows for rest, relaxation or recuperation * All new Team Members are automatically enrolled in the HGV Retirement Savings Plan * Our Go Hilton Team Member Travel Program offers up to 30 nights per year at our employee rate and 50% off at participating hotel-operated restaurants. * Employee Stock Purchase Plan become an owner in our company. Eligible team members can purchase HGV common stock at a discount * Daily Pay Option Explore a grand career with Hilton Grand Vacations − where inspiration takes you places! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. he Primary function is to oversee the HSV department's arrival audit processes, making outbound calls to members to confirm reservation details, communication with department's vendor partners regarding the member's vacation package components & completing other required departmental reports as needed. The responsibilities include but are not limited to: * Place outbound calls to guests 45 days prior to their arrival date to complete final confirmation of their arrival and ensure eligibility * Receive inbound calls from guests wishing to confirm their reservation and package details * Reserve, cancel, and reschedule reservations and package components as necessary * Problem solve and provide world-class customer service * Assist in the fulfilment of package components as needed * Complete end-of-day performance forms In addition, this position may generate and distribute reports including arrival reports, agent error reports, and any ancillary reports as requested. This Team Member will maintain a level of accuracy of at least 95% of input on all data entry tasks and ensure confidentiality of all data. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Types of Candidates We're Looking For: * High School Diploma * Ability to work a flexible schedule * Proficient in Microsoft Word, Excel, Outlook and PowerPoint * Proficient in data entry * Ability to work in a fast-paced environment, react quickly to changes and proactively resolve needs of leadership and department * Ability to handle all matters with confidentiality and discretion
    $57k-83k yearly est. 11d ago
  • Reservations Agent Revenue

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    * Books wholesale reservations and input Groups and Convention rooming lists for all properties, including guest list uploads * Answer phone calls in a cordial and professional manner. Assist guests with new reservations, modifications, and cancellations. * Handle OTA reservations, maintain responses in Extranet, and respond to OTA emails in a timely manner. * Works closely with accounting and coordinates charges & refunds respectively & research discrepancies for Business Management and Wholesale Manager * Books specialty reservations and extended stays for Local Negotiated and Corporate Negotiated guests * Assist Front Desk with reservations and inquiries * Assist Reservations Manager with Booking.com credit card declines for all future dates by attempt to charge credit cards in Voice, update extranet for each guest requesting new credit card, cancel non-deposited reservations. * Collaborate with Business Management & Front Desk to research & troubleshoot and resolve accounting discrepancies & guest disputes * Assist with Guest Assistance cases and respond in required time * Assist Sales and Meetings and Conventions Managers with reservation requests and rooming lists. * Maintains accurate records and documentation for all reservations. * Assist Revenue Manager and Revenue Management team in identifying potential stop sell dates & high demand booking patterns. * Assist in clearing waitlists at all properties. * Perform other tasks and special projects as requested by Revenue Management team and Reservations Manager * Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now * Completes all required Company training/compliance courses as assigned * Adheres to Company standards and maintains compliance with all policies and procedures * Attend meetings * Proficiency in reservation and data entry and operation of office equipment. * Knowledge of internet systems * Beginner to intermediate skill level in Excel, PowerPoint, and Word * Ability to work a flexible schedule * Ability to learn and perform essential job functions accurately, prioritize duties in a high-volume reservations department and work independently with minimal supervision after the initial training period * Demonstrates excellence in service quality standards delivering outstanding hospitality to all team members and guests of the resort; meeting their needs and ensuring proper standards of conduct and efficiency are followed at all times. * Excellent English language communication skills in order to communicate both verbally and in writing with guests, owners and team members. * Must be willing to work under pressure and be able to adapt to changing environment.
    $30k-35k yearly est. 4d ago
  • Guest Room Attendant- On Call

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    Do you want to work for a company that puts people first and inspires your best? At HGV, we will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations! Join our award-winning team at the newly renovated Hilton Grand Vacations at the Flamingo. Our resort is located in the center of the Las Vegas strip, within the 15-acre Flamingo resort campus, offering easy access to local casinos, restaurants, and attractions. This is your chance to be a part of a dynamic and thriving environment where you can learn and grow in your career. We are looking for an On Call Guest Room Attendant to join the team behind the sparkle at HGV Flamingo. In this role, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an extraordinary team environment, this is the job for you! What will I be doing? Your duties will include: * Cleans all assigned units, offices and public areas in compliance with all standards of quality and productivity. * Reports any maintenance problems, damage or missing items to proper housekeeping personnel. * Report any suspicious activity to security. * Maintains cleaning cart supplies and equipment in a neat and orderly appearance. * Ensures all assets and supplies for the department are secure in storage at all times in a neat and orderly fashion. * Assists management in maintaining an accurate inventory of linen and supplies. * Follows all daily projects as assigned. * Promptly turns in all lost and found items. * Properly utilizes radios, devices, duress alert button & follows key sign-in and out logging practices. * Carries out additional requests by management. What are we looking for? To fulfill this role optimally, you must possess the following minimum qualifications and experience: * 6 to 12 months of previous cleaning background including homes, offices, or hotels * Open and flexible availability, to include weekends and holidays * Able to bend, stoop, walk and lift up to 50 lbs and push/pull/ up to 100 lbs * Work a full shift (8 hours) walking/standing with or without reasonable accommodation * Ability to speak basic English to communicate and assist guests We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? Your duties will include: * Cleans all assigned units, offices and public areas in compliance with all standards of quality and productivity. * Reports any maintenance problems, damage or missing items to proper housekeeping personnel. * Report any suspicious activity to security. * Maintains cleaning cart supplies and equipment in a neat and orderly appearance. * Ensures all assets and supplies for the department are secure in storage at all times in a neat and orderly fashion. * Assists management in maintaining an accurate inventory of linen and supplies. * Follows all daily projects as assigned. * Promptly turns in all lost and found items. * Properly utilizes radios, devices, duress alert button & follows key sign-in and out logging practices. * Carries out additional requests by management. What are we looking for? To fulfill this role optimally, you must possess the following minimum qualifications and experience: * 6 to 12 months of previous cleaning background including homes, offices, or hotels * Open and flexible availability, to include weekends and holidays * Able to bend, stoop, walk and lift up to 50 lbs and push/pull/ up to 100 lbs * Work a full shift (8 hours) walking/standing with or without reasonable accommodation * Ability to speak basic English to communicate and assist guests
    $29k-36k yearly est. 2d ago
  • Coordinator Sales Gallery

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    As a Sales Gallery Coordinator, you will be responsible for providing outstanding service to both our internal and external customers. Support Sales and Marketing Departments by performing Sales Front Desk, Gifting and Kitchen responsibilities in a smooth and consistent manner. * Track daily attendance and training attendance. * Set and update the various Sales Executive Rotations daily and any specialty rotations on the effective dates. * Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes. * Answer all phone calls and direct to the appropriate employees. * Take inventory and stock all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda. * Keep café and refreshment areas cleaned and stocked at all times. * Assist with Extra Premiums for all departments and reconciles nightly. * Issue all Taxi/Uber reimbursements to Guests and Owners. * Coordinate with the transportation team pick up and drop off details for our guests and owners coming to and from the presentations. * Carries out all reasonable requests by management of which a team member is capable of performing. Outstanding Candidates we are looking for? To fulfill this role optimally, you must possess the following minimum qualifications: * High School diploma or equivalent. * Able to work a flexible schedule to include evenings, weekends, and holidays. * Previous customer service experience. Why do Team Members enjoy working with us: This position has a competitive hourly of $18.00. * Excellent health care options (medical, dental, and vision that encourage preventative care) * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. * The industries top training in a lively environment * All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan * Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year. * And so much more We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $18 hourly 20d ago
  • Bellperson

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. Our Bellperson at Bluegreen's Club 36 Resort greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start. You will get to be the first person our owners interact with at the property. Here are your duties to be performed: * Supervises property entrance and accepts guest arrivals. * Greets and assists Owners and guests transporting and/or securing their luggage appropriately. * Delivers messages and will assist with room move requests, groceries, and other inquires. * Reports any problem or unusual activities to management. * Ensures an organized, safe and clean front entrance and lobby area. * Carries out reasonable requests by management including assisting other departments when needed. * Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items. * Retrieving, transporting, organizing, and storing of luggage in designated area. * Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). * Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed. * Special projects as given by leadership; responding to all guest requests to ensure client happiness. * Other duties as assigned. Why do team members like working for us: * Competitive hourly base pay and positive team environment * Daily Pay* - get your earned pay any time before payday * Discounted hotel rates worldwide * 401(k) program with company match * Employee stock purchase program * Generous Paid Time Off Program and Paid Sick Time * Recognition Programs and Rewards * Tuition reimbursement * Numerous learning and career advancement opportunities * And more! What we are looking for: To fulfill this role optimally, applicants possess the following minimum qualifications and experience: * 6 months Customer service experience * Valid Driver's License * Self-starting personality with an even disposition * Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds * Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions * Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * 1+ years prior Bellperson experience * Resort, Hotel hospitality proven experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Here are your duties to be performed: * Supervises property entrance and accepts guest arrivals. * Greets and assists Owners and guests transporting and/or securing their luggage appropriately. * Delivers messages and will assist with room move requests, groceries, and other inquires. * Reports any problem or unusual activities to management. * Ensures an organized, safe and clean front entrance and lobby area. * Carries out reasonable requests by management including assisting other departments when needed. * Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items. * Retrieving, transporting, organizing, and storing of luggage in designated area. * Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). * Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed. * Special projects as given by leadership; responding to all guest requests to ensure client happiness. * Other duties as assigned. What we are looking for: To fulfill this role optimally, applicants possess the following minimum qualifications and experience: * 6 months Customer service experience * Valid Driver's License * Self-starting personality with an even disposition * Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds * Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions * Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * 1+ years prior Bellperson experience * Resort, Hotel hospitality proven experience
    $21k-33k yearly est. 11d ago
  • Bus Person - Casa Playa - Brunch Service

    Wynn Resorts 4.7company rating

    Las Vegas, NV job

    Casa Playa is a coastal Mexican restaurant focusing on fresh seafood, seasonal ingredients, and a housemade masa program. The menu from James Beard nominee Chef Sarah Thompson is designed to be family-style, with many interactive large-format dishes that build on each other, including the pork belly al pastor and whole snapper tempura, accompanied by housemade tortillas. The beverage program includes an extensive tequila and mezcal selection that is elevated and inspired by modern, fun, bright, and innovative techniques and flavors featured in specialty cocktails, like the spicy yet cool Obsidian margarita. The Casa Playa Bus Person is responsible for assisting the Servers, Bar Team, and Kitchen Team in servicing guests promptly service with genuine hospitality. Bus Persons fully understand our cycle of service and are responsible for maintaining the flow and pace of an experience from start to finish. Bus Persons have a complete knowledge of our tools, steps of service, sections, table numbers, positions numbers, traffic pattern and a working understanding of assigned menu items. All duties are to be performed in accordance with departmental and property policies, practices, procedures, techniques, as outlined in the service manual. Job Responsibilities Daily Operations: * Greet guests in a positive, friendly manner with eye contact and intention * Communicates the needs of guests to co-workers, kitchen, and management * Actively participate and contribute to pre-shift meetings * Execute water service and serve non-alcoholic drinks as necessary * Consistently follow sequence of service utilizing all proper procedures standardized by the room management * Working knowledge and can display basic understanding of food menu items, non-alcoholic beverages included and not limited to potted coffee, espresso-based drinks, tea-based drinks, and soft drinks * Prepares coffee, espresso-based drinks, teas, and garnishes by following prescribed recipes * Maintains inventories by replenishing coffee and espresso bean supply, brewing equipment, teas, milks, and any other garnishes associated * Keeps coffee and tea equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, and helping with preventative maintenance * Assists with moving chairs and tables as needed based on the floor plan * Responsible for performing table maintenance by checking on the guest throughout service * Completing opening and closing side work * Maintaining health code standards * Maintain table cleanliness utilizing a silent service approach * Bid farewell to guests, using guest's name when known, and encourage them to return * Maintain a level of professionalism * Anticipate the guests' needs and responding appropriately with a sense of urgency * Work as a team, assisting all guests' and employees' needs and inquiries * Perform all other job-related duties as requested * Be familiar with all Hotel services/ features and local attractions/ activities to respond to guest inquiries accurately * Maintain working knowledge of designated glassware and garnishes for each drink * Complete opening, closing, and ongoing side duties, not limited to fold/stack napkins, polish glassware, polish silverware, stock glassware, restock china, restock supply cabinets and service stations, clean and stock coffee station, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies Guest Services: * Ensure guest has same elevated experience in lounge as in dining room * Adapt to different guests as lounge will be for guests dining as well as those coming to enjoy the atmosphere for cocktails * Company and Department Responsibilities * A highly motivated and energetic personality * Work varied shifts, including weekends and holidays * Candidates must be able to communicate in English fluently and in a professional manner, in written and oral form * Experience in Bottle service preferred, but not required * Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner * Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis. * Maintain dialogue with all guest while upholding a warm, positive and friendly persona at all times Qualifications Job Requirements: * Applicants must be 21 years of age or above * Candidates must be able to communicate in English fluently and in a professional manner * The ability to communicate in a 2nd language is considered a plus * Requires a minimum of 2 years previous work experience as a bus person in a lounge/ fine-dining restaurant * Candidates must be highly organized and possess the ability to set and clear tables without breakage * Candidates must exhibit non-alcoholic beverage, basic food and advanced tableside service knowledge * Maintain a clean and hygienic workstation in accordance with Clark County Health Standards * High School diploma or above * Requires the ability to work efficiently and within a team environment * Willing to work in a loud and fast paced environment * Proficient in POS software * Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times * Consistently maintain a well-groomed appearance, posture and hygiene deemed by management * Makeup, technique and style should stay current and in line with current fashion standards and trends as deemed by management * Adhere to and enforce company specific safety policies Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
    $17k-25k yearly est. 10d ago
  • Call Center Sales Agent - Inbound

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    What You'll Do * Promote and sell mini-vacation packages across various resort locations, following company telemarketing guidelines. * Apply the techniques learned during training to confidently address questions, overcome objections, and close sales. * Share accurate and engaging information about Hilton Grand Vacations resorts, partner accommodations, current promotions, and premium offers. Why Join Us? Because it's "Where You Belong"! * Compensation: Hourly base pay plus commission. Top performers earn an average of $100,000+ per year! * Training Schedule: Enjoy paid onboarding and training over a 30-day period, held Monday through Friday from 8:00 AM to 4:00 PM * Schedule: Full-Time positions with multiple shifts available * Generous benefits begin on day one to include medical, dental, vision and HGV travel perks! 401(K) and PTO plans are available after 90 days of employment. What Are We Looking For? * High school diploma or equivalent * At least 1 year of sales or telesales experience preferred * Strong computer and typing skills * A friendly, outgoing personality and a genuine passion for helping others explore vacation ownership * A strong history of sales success across a variety of industries, including hospitality, retail, insurance, finance, or luxury goods Preferred Qualifications * Experience in timeshare sales is a plus. * Previous work in an inbound or outbound call center environment. * Proficiency in Microsoft Office, including Outlook and Word. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
    $32k-38k yearly est. 12d ago
  • Coordinator Contracts

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    With a focus on accuracy, efficiency, and professionalism, the Contract Services Coordinator accepts worksheet submissions from internal customers either in-person or via the Contract Services phone system. Based on the information provided during the submission process, the coordinator generates and processes vacation ownership agreements and related documents. The coordinator also performs back-office duties required to complete the contract lifecycle and provides customer service to internal teams. * Ensures readiness to accept worksheet submissions and questions from internal customers by being available at the assigned work location or on the Contract Services phone system according to the published work schedule. Remains available to accept submissions/questions in-person or via call through the end of the coordinator's scheduled shift. * Prepares, generates, and processes vacation ownership contracts and related documents accurately and in a timely manner within documented performance standards. * Verifies data communicated verbally and entered in various company systems to ensure compliance with company policy. * Obtains credit card authorizations (when needed) and accurately processes payments for various transactions. * Retrieves credit reports for applicable sale types, when needed. * Establishes and maintains the purchaser's file per documented standard operating procedures. * Reviews signed documents for completeness as needed. * Ensures that all required documentation is organized and scanned according to documented standard operating procedures. * Reviews, sorts, and sends completed files to corporate office according to documented standard operating procedures. * Completes assigned daily activities related to opening and closing procedures. * Coordinates and processes contract rescissions/cancellations, as needed. * When requested, participates in and contributes to special projects and other temporary assignments. * Works closely and maintains a professional relationship with Quality Assurance and Sales personnel to obtain necessary documentation to complete contract files in a timely manner. * Demonstrates ability to expertly respond to challenges, including (but not limited to) occasional imminent deadlines and temporary increases in workload. * Exercises flexibility, composure, and patience when interacting with all coworkers, including those who may not interact with the same level of professionalism. * Actively develops their skills and knowledge for all Contract Services operations. * Maintains proficient knowledge and understanding of Contract Services policies and procedures. * Demonstrates initiative and ability to work independently with minimal direct supervision. * Completes all required training and compliance courses according to communicated deadlines. * Carries out all other reasonable requests by management. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Accurate and efficient computer skills. Must be proficient in Microsoft Office. * Must be able to work a varying schedule, including regular weekends and holidays. * Must be reliable, have a strong attention to detail, ability to multi-task, ability to work in a fast-paced environment, and must have strong organizational skills. * High level of professionalism and the ability to effectively lead demanding situations with the highest degree of integrity. * Strong customer service skills. * Proficiency in speaking, writing, and reading English. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * 1-3 years of administrative/clerical experience in a professional environment. * Timeshare/vacation ownership experience. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $36k-47k yearly est. 19d ago
  • Assistant Boat Captain - Bellagio

    MGM Resorts 4.4company rating

    Las Vegas, NV job

    Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Captain Assistant of our exclusive Luxury Boat Experience will serve as both the face of the attraction and responsible for its flawless operation. This high-visibility role requires a sophisticated blend of guest engagement, operational oversight, and real-time decision-making. The candidate will be charged with upholding the standards of a world-class hospitality brand while driving innovation, safety, and unforgettable guest experiences on the water. THE DAY-TO-DAY: * Lead daily operations of the Boat Experience, ensuring all rides run efficiently, safely, and in line with luxury service standards * Make real-time decisions regarding weather, safety conditions, guest needs, and operational logistics to ensure seamless performance and risk mitigation * Coordinate with Engineering, Safety, and Guest Services to maintain vessel readiness, manage incident response, and ensure compliance with all internal protocols and local maritime regulations * Serve as the on-board host and narrator, delivering compelling, immersive storytelling that reflects the unique theme and tone of the property * Monitor guest satisfaction and respond immediately to high-profile or VIP guest needs, customizing service delivery for elevated experiences * Own reporting and analysis of ride metrics including guest feedback, safety logs, and team performance indicators; present insights to senior management * Actively collaborate with leadership across departments to align boat experiences with the overall luxury brand strategy and special event planning THE IDEAL CANDIDATE: * High School Diploma or GED required * 1+ years of prior relevant experience in guest-facing roles, preferably within luxury hospitality, themed entertainment, or maritime services required * 1+ years of prior relevant prior experience working with VIP or high-net-worth individuals preferred * Valid Vessel operation License (e.g., OUPV Captain's License or higher) required THE PERKS & BENEFITS: * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more * Free meals in our employee dining room * Free parking on and off shift * Health & Income Protection benefits (for eligible employees) * Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!
    $34k-44k yearly est. 38d ago
  • Paramedic

    Las Vegas Sands Corp 4.4company rating

    Las Vegas Sands Corp job in Las Vegas, NV

    The primary responsibility of the Agent - Executive Medical Team Member is to provide medical support to assigned Principal/s, locally and during domestic and international trips. The Agent - Executive Medical Team Member will provide emergency medical and trauma care, as needed, until safe transportation to a hospital can occur. Team Member will maintain a high level of confidentiality with regards to any sensitive information pertaining to Principals, means and methods, and or Company information. All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Essential Duties & Responsibilities * Monitor the executives' medical condition on a daily basis. * Assess each medical situation to determine best course of action and appropriate protocol. * Attend to injuries or illnesses by applying a variety of pre-hospital treatment; first aid, CPR, administering injections and oxygen, etc.… * Utilize medical equipment including defibrillator, EKG monitor, oxygen and suction devices, intravenous fluids, and other procedures and medications required to provide advanced medical care. * Monitor patient's condition en- route to the hospital. * Collaborate with relevant parties such as police, firefighting unit, doctors, etc.… * Read medication/prescription labels and directions for usage in quick, accurate and expedient manner. * Lift and move patients as required to provide optimum care. * Keep current with new treatments and medical procedures through continuous training and maintain all required certifications. * Ability to work past scheduled shift with little or no notice. * Perform job duties in a safe manner. * Attend work as scheduled on a consistent and regular basis. * Perform other related duties as assigned. Minimum Qualifications * At least 21 years of age. * Proof of authorization to work in the United States. * High school diploma or equivalent * Must be able to obtain and maintain a Nevada Gaming Control Board Registration, valid Nevada Driver's License and any other certification or license, as required by law or policy. * Must have a Southern Nevada Health District paramedic certification and/or current paramedic certification with the National Registry of Emergency Medical Technicians. * Must be certified in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS). * Minimum of 5 years of relevant Paramedic level and EMS experience. * Must possess valid/current passport and be able to travel at least 35% of the year. * Candidate must be able to meet operational requirements in a highly-dynamic environment while facing strict time constraints in domestic and international settings. * Exhibit strong problem-solving, decision-making abilities with the faculty to prioritize and manage tasks while working independently. * Ability to communicate clearly and effectively, both in spoken and written form. * Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience. Physical Requirements Must be able to: * Lift or carry 60 pounds, unassisted, in the performance of specific tasks, as assigned. * Physically access assigned workspace areas with or without reasonable accommodation. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust.
    $41k-51k yearly est. Auto-Apply 60d+ ago
  • Butler Runner - Villa Services

    Wynn Las Vegas 4.7company rating

    Las Vegas, NV job

    Job Description Assists the Butler team in all aspects of food service, including but not limited to: picking up food orders from both front and back-of-house, completing timed orders, doing dish pick-ups and restocks in Villas/Suites, as well as servicing food and drink orders in Baccarat. Maintains equipment par levels in all Butler-serviced areas of operation. Assists Butlers and guests with all valet services by logging laundry and dry cleaning; dropping off and picking up laundered items; pressing and steaming; and shoe polishing. Delivery of show tickets, shipping or shopping items, confirmation letters, etc. both to guest rooms and/host office. Responsible for organizing, restocking, and maintaining health code standards in all Villa services pantries and Butler serviced areas, as well as ensures proper washing, cleaning and polishing of all Villa Services equipment. Communicates daily requisitions and supply orders as needed. Supports the team by reporting any guest issues or requests to the appropriate team member or supporting department and ensures this is communicated in the shift pass-down. Maintains the Wynn standards of service to guests and co-workers; looks for opportunities to assist peers, guests, other departments or leaders at all times. Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company safety and health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required training classes and incorporates new standards, service knowledge, and safety into daily work practices. Performs all other job related duties as assigned. Qualifications Previous experience in the Food & Beverage industry as a Server, Food Runner, or Busser is preferred, but not required. Candidate must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, “whatever it takes” attitude. Must be able to work effectively in stressful, high-pressure situations and display a high sense of urgency and integrity when handling requests. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must possess excellent communication skills. Effective listening skills with strong decision-making abilities necessary. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Must be able to manage multiple tasks and be detailed-oriented while maintaining service integrity. Must be well organized and efficient while anticipating operational needs and maintaining a neat and orderly work environment. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Willingness to maintain the highest level of confidentiality regarding guests and staff. Must be well groomed and professional. Attends required meetings and training classes and incorporates new knowledge gained into daily work practices. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
    $29k-52k yearly est. 18d ago
  • Blue Man Group Showroom Gatekeeper - Luxor

    MGM Resorts 4.4company rating

    Las Vegas, NV job

    Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Blue Man Group Showroom Gatekeeper at Luxor, you'll play a vital role in creating an unforgettable experience for every guest, from the moment they enter the theater to the time they leave. Gatekeepers are key in setting the tone for the high-energy, one-of-a-kind atmosphere that defines Blue Man Group. We're looking for enthusiastic, guest-focused individuals who can welcome guests with a smile, anticipate their needs, and go above and beyond to ensure they leave saying "WOW," carrying memories of this extraordinary performance long after the curtain falls. THE STARTING PAY RATE: $21.9963 / Per Hour THE DAY-TO-DAY: * Scan and review tickets to verify guest entry and escort guests to their seats * Assist in the performance by accurately executing production cues, managing props, escorting audience participants during the show, and preparing the venue for transitions between performances * Collaborate with fellow "Gatekeepers" and performers in a constructive, non-competitive way to enhance the entertainment experience for guests * Meet customer expectations while upholding the aesthetic environment, delivering exceptional service, and ensuring theater safety * Stay informed about all on-site restaurants, services, shows, events, and amenities Blue Man Group Venue Details: * Show Hours of Operation: * Monday - Sunday: 4:00 PM - 10:00 PM * (May work before/after these times for opening and closing procedures) THE IDEAL CANDIDATE: * Must be 18 years of age or older * High School Diploma, GED or equivalent * Must be able to work various shifts, including weekends and all holidays * One (1) year of front of house / usher experience in a theatrical environment preferred * Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders THE PERKS & BENEFITS: * Free meals in our Luxor employee dining room * Free parking on and off-shift at all MGM Resorts properties * Health & Income Protection benefits (for eligible employees) * Professional and personal development opportunities through employee programs and network groups * Wellness incentive programs to help you stay healthy physically and mentally * Access to company hotel, food and beverage, retail, and entertainment discounts VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!
    $22 hourly 3d ago
  • Supervisor Call Transfer

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    Essential functions * Coaching and developing front line Vacation Advisors * Side by side and recorded call monitoring * Tracking attendance, schedule adherence and sales performance at the team member level * Work with other departments to ensure all package sales are within sales guidelines Supportive functions In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Follow up on any system issues with TDI * Verify room and tour availability as needed * Confirm QA process has been followed as directed * Handle PTO and schedule exception requests for team members Vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * 1 or more years of timeshare call center experience * 1 year of Team Lead/Supervisory experience Why do Team Members Like Working for us? * Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
    $32k-38k yearly est. 12d ago
  • Executive Host - Domestic Asian Marketing

    Wynn Las Vegas 4.7company rating

    Las Vegas, NV job

    The Domestic Asian Marketing Executive Casino Host position will be responsible for the continuous acquisition of new players to grow property player base and increase revenues along with assuring retention and repeat business through all communication channels to include telemarketing with a focus on Domestic Asian clientele. The Domestic Asian Casino Host will constantly strive to exceed guest expectations through gracious and personalized service. The ideal candidate for this position will possess inherent customer service skills, a passion for guest care, and a commitment to proactive service and recovery as necessary. Key Job Responsibilities Work as a part of a team to grow the revenue and income managed by the Casino Marketing teams. Develop one on one relationships with guests and provide exceptional service to cultivate and maintain relationships. Ensure that all guests are dealt with in an efficient and courteous manner. Resolve complaints and issues effectively while escalating concerns as appropriate. Must be knowledgeable of, and be able to explain, games offered by the casino, current marketing events, promotions and programs along with benefits and privileges of using a Red Card. Supports and assists in promoting new Red Card enrollments. Arrange reservations, transportation and accommodations for guests. Use sound judgment and make decisions in accordance with established comp and expense guidelines. Assist with player development events. Perform other related duties as required. Qualifications High school diploma required; Additional education or related sales and marketing training preferred A minimum of two (2) years of previous experience as a casino host Ability to communicate clearly and effectively in English (both in verbal and written form) in addition to the following languages: Mandarin and/or Cantonese and/or Vietnamese Possess a clear understanding of Asian culture Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel Must be flexible regarding schedule with the ability to work varied days and times Outstanding customer service and communication skills for telemarketing and greeting guests Ability to think independently in making real-time decisions to maximize guest service experience Highly organized, self-motivated and detail oriented Possess sharply honed interpersonal skills, inspire confidence and exude authenticity with regard to both guest and team interactions Effective time management skills and ability to perform multiple tasks simultaneously Must present well-groomed professional appearance at all times Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
    $35k-48k yearly est. 13d ago
  • Asst Manager Marketing OPC

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    An Assistant Marketing Manager improves department growth through the development of new program and innovative training methods while streamlining effective tour booking processes during phone bookings and in person contact. * Manage and direct the activities of the LM team's, in support of the Marketing Manager, to obtain maximum production and efficiencies. This position is expected to spend a majority of the time in the field supporting the marketing locations and Team Members. Besides supporting the field, time will be spent conducting administrative work in the office as directed by the Manager/Director. * Recruits and interviews potential new Team Members and participates in new hire training and mentoring * Proactively seeks and schedules ongoing workshops and training sessions to support maximum production, team building, and culture * Interacts with Sales Managers and ensures all Marketing needs are met with tours at the sales gallery * Participates and leads in department meetings, training sessions, and other meetings required * Coordinates and leads monthly trainings for Marketing Team Members who are underperforming in making their numbers in previous month(s) * Regularly advises Manager of any relevant information in regards business needs and/or Team Members * Partners with Marketing Leader to ensure accurate documentation of all Team Member issues within Marketing. * Partners with Marketing Manager to provide coaching and performance documentation to Team Members for performance standards, including performance reviews * Handles Employee Relations matters appropriately and seeks counsel from leadership/Human Resources when needed * Effectively manages schedule and PTO requests to achieve department requirements * Verifies Policies/Procedures and Training Manuals are updated as desired by Manager/Director. * Meets and achieves monthly, quarterly, and yearly goals for: tour flow, volume, penetration, VPG, and package sales. * Ensures all locations have current promotions and materials including gift lists, invitations, and promotional items * Ability to cover shifts for absent Team Members including interacting with guests, booking of tours and selling of packages. * Regularly supervises marketing rep's presentations and all customer interactions * Ensures that staffing at all locations are at optimum levels based on production and departmental requirements. Ensures coverage at each location in event of call outs/shift changes * Anticipates challenges and proactively problem solves with Management to mitigate effects on production * Adheres to the HILTON Values, while also holding Marketing Team Members accountable to them as well * Minimum 3 years of guest service experience with a consistent record of resolving customer service issues or vendor service issues. * Proficiency with Microsoft Word, Excel and Outlook. * Excel with interpersonal skills, oral and written communication skills. * Strong organizational skills to run multiple duties in a fast-paced work environment. * High school diploma or equivalent * Ability to work a flexible schedule to include evenings and weekends. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * At least 3 years of branded timeshare Marketing experience * At least 2 years of supervisory/managerial experience * Strong ability to recruit, train and motivate Marketing professionals * Consistent track record of success in field Marketing * Ability to maintain a flexible and variable schedule, including evenings, weekends, and holidays based on business needs. * Proficient in Microsoft Office When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $63k-84k yearly est. 18d ago
  • *Welcome Center Rep

    Hilton Grand Vacations 4.8company rating

    Las Vegas, NV job

    As a Welcome Center Representative you would be responsible for: RSALMK.1820.683.20 * Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times, Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. * Must reconcile tickets and bank inventory daily. * Thorough knowledge of local area and major attractions is a must. * Agents must perform confirmation calls for all pre-arrivals. * Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time. * Answer phones professionally and with-in 3 rings. * And other assignments as requested by management. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $31k-36k yearly est. 28d ago
  • Cage Cashier

    Wynn Las Vegas 4.7company rating

    Las Vegas, NV job

    The Cage is the heart of the cash flow in the casino, coordinating hundreds of interdepartmental monetary transactions each shift. Cage is responsible for millions of dollars in transactions daily. Responsible for all monetary transactions and exchanges with customers, casino pit and other departments. Responsible for servicing customers check cashing, redeeming chips and slot tickets. Responsible for receiving, counting, verifying and depositing chips, cash and negotiable documents. Qualifications Requires a minimum of (3) three years poker/cage cashiering experience in a high volume casino. Proficiency in all MS Office systems is required. Knowledge of Title 31 and experience in a fast-paced credit environment is preferred, but not required. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times. Must be 21 years of age or older. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
    $22k-31k yearly est. 26d ago
  • Bus Person - Casual Dining

    Wynn Resorts 4.7company rating

    Las Vegas, NV job

    As a Bus Person, you will be responsible for: The Bus Person is responsible for assisting the Servers, carrying trays, clearing & resetting tables. Conducting table maintenance and water/beverage service in a quiet and organized manner. Will be accountable for completing side work. Strives to maintain health code standards. Makes providing excellent customer service for our guests as defined by outlet standards a priority. Qualifications Candidates must be able to communicate in English fluently and in a professional manner. The ability to communicate in a 2nd language is considered a plus. Requires minimum of 1-year previous work experience in a casual dining restaurant or lounge. Candidates must be highly organized and possess the ability to set and clear tables without breakage. Requires the ability to work efficiently and within a team environment. Applicants must be 21 years of age or above. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
    $17k-25k yearly est. 5d ago

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