Customer Service Representative jobs at Lavelle Industries

GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************

Work Mode: Remote Opportunity Kohler Ventures is an independent company wholly-owned by Kohler Co., a global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel. We are seeking a Customer Service Representative to help us provide unparalleled support to customers over phone, emails, chat, and video calls. You will be responsible for being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience with the brand. This is an individual contributor position reporting to the Customer Success Manager. Specific Responsibilities * Provide best-in-class customer experience through calls, emails, chat, and video calls * Assist with installation and utilization of product and advanced troubleshooting for technical issues * Become an expert in Kohler Ventures' internal systems, navigating multiple computer windows and software systems including the CRM platform, Salesforce, and website * Act as the voice of Kohler Ventures, thinking proactively of solutions and finding opportunities to go above and beyond for customers * Work closely with other members of the Kohler Ventures team, documenting and reporting issues, triaging escalations, and looking for ways to improve each customer's experience Skills/Requirements * High school diploma or an equivalent is required. Bachelor's degree preferred * 3+ years of customer service experience required in the consumer product space * Experience providing customer support for connected hardware consumer products and mobile applications with the ability to guide users through troubleshooting protocols * Experience working for wellness or tech startup a plus * Excellent written communication skills - strong fluency in English, excellent diction, refined and polished writing * Comfortable in a fast-paced environment, taking back-to-back phone calls and multitasking between interaction channels * Comfortable provide customer service on video as needed in addition to traditional methods such as phone and chat * Proven ability to stay focused on the customer and maintain the reputation of the brand at all times * Technical mindset with an ability to acquire skills in technical troubleshooting and an eagerness to problem solve * Positive, can-do attitude with a strong sense of ownership and no-task is too big or too small mindset * You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays * Travel requirement: ~ 5% * A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload, with less than 150 ms latency * A quiet and private home workspace is critical #LI-NR1 #LI-Remote Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is 24.95 - $31.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.

_Work Mode: Remote_ **Opportunity** Kohler Ventures is an independent company wholly-owned by Kohler Co., a global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel. We are seeking a **Customer Service Representative** to help us provide unparalleled support to customers over phone, emails, chat, and video calls. You will be responsible for being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience with the brand. This is an individual contributor position reporting to the Customer Success Manager. **Specific Responsibilities** + Provide best-in-class customer experience through calls, emails, chat, and video calls + Assist with installation and utilization of product and advanced troubleshooting for technical issues + Become an expert in Kohler Ventures' internal systems, navigating multiple computer windows and software systems including the CRM platform, Salesforce, and website + Act as the voice of Kohler Ventures, thinking proactively of solutions and finding opportunities to go above and beyond for customers + Work closely with other members of the Kohler Ventures team, documenting and reporting issues, triaging escalations, and looking for ways to improve each customer's experience **Skills/Requirements** + High school diploma or an equivalent is required. Bachelor's degree preferred + 3+ years of customer service experience required in the consumer product space + Experience providing customer support for connected hardware consumer products and mobile applications with the ability to guide users through troubleshooting protocols + Experience working for wellness or tech startup a plus + Excellent written communication skills - strong fluency in English, excellent diction, refined and polished writing + Comfortable in a fast-paced environment, taking back-to-back phone calls and multitasking between interaction channels + Comfortable provide customer service on video as needed in addition to traditional methods such as phone and chat + Proven ability to stay focused on the customer and maintain the reputation of the brand at all times + Technical mindset with an ability to acquire skills in technical troubleshooting and an eagerness to problem solve + Positive, can-do attitude with a strong sense of ownership and no-task is too big or too small mindset + You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays + Travel requirement: ~ 5% + A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload, with less than 150 ms latency + A quiet and private home workspace is critical \#LI-NR1 \#LI-Remote **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is 24.95 - $31.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.

Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Health insurance * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary We are looking for a Full-Time Customer Service Representative in our Plymouth location for the hours of Monday-Thursday 8-5 and Friday 8-2. Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Responsive recruiter Benefits: * SARSEP Retirment Match * Weekly Wellness Time Off * Employee discounts * Opportunity for advancement * Paid time off Meredith's Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Schedule service and delivery orders via phone, emails, text, and in person * Quick problem solving skills to help customers with unique needs * Strong attention to detail, this is a dynamic role * Provide proactive sales support by developing close relationships with customers * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Desired Qualities * Top notch communication skills, both written and verbal * The ability to be a team player with a smile * Minimum of two years of customer service experience * Strong time management and project management skills * Proficient in Microsoft Office & Software (word, excel, google suite) * Multi-tasking ability with multiple software programs * Willing to become a water treatment expert through training Benefits/Perks * Medical insurance * Dental insurance * SARSEP Retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Additional perks available About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $16.00 - $19.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

FASTSIGNS #301301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $18.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

OVERVIEW: The Sales Administrator and Customer Service Representative plays a critical role in supporting our customer service operations and ensuring a seamless experience for clients by handling inquiries, managing orders, and providing administrative support to the Sales team. This role is responsible for improving service quality through proactive evaluation and re-design of processes, establishing and communicating service metrics, monitoring results, and implementing improvements. The ideal candidate is a detail-oriented, proactive problem-solver with excellent communication skills, dedicated to continuous improvement and exceeding company expectations for service in a collaborative team environment. Essential Job Responsibilities/Functions: Respond to customer inquiries via phone, email, and online messages in a timely and professional manner, providing product information, addressing concerns, and troubleshooting issues related to orders, deliveries, and product specifications. Escalate to appropriate sales team members as necessary. Handle customer complaints with empathy and professionalism, escalate issues when necessary, and follow up to ensure satisfactory resolutions. Accurately enter and manage customer orders in the company's ERP and EDI platforms, ensuring up-to-date information and adherence to delivery schedules. Ensure all orders are reviewed, verified, and filled to the highest possible percentage, including allocation checks and substitute suggestions. Maintain and update customer files, product specifications, sales records and marketing materials. Generate and provide necessary reports and documentation for the Sales team as required. Collaborate with Production, Shipping, and Quality Assurance teams to confirm product availability, track shipments, and ensure prompt and accurate delivery of orders. Coordinate with the operations team to meet timely delivery expectations. Assist with account setups, billing inquiries, and maintain accurate customer account information. Address and resolve credit issues, coordinating with the Finance department as needed. Identify, recommend, and implement process improvements to enhance customer experience, streamline operations, and reduce costs and waste. Communicate company policies and procedures clearly and provide accurate information and recommendations to the Director of Sales and Marketing for improving products and services. Manage weekly pricing quotes and assist the sales team in a timely manner. Create and monitor internal reports to track and measure customer performance results. Ensure effective communication between all departments and companies to facilitate smooth operations and customer satisfaction. Perform other duties as assigned. Requirements Competencies: Demonstrate the highest integrity both personally and professionally. Provide excellent written and verbal communications skills. Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner; works well with others. Reports to work promptly and regularly. Excellent organizational and project management skills, including the ability to execute multiple initiatives autonomously in a fast-paced environment meeting timelines and deadlines. Knowledge of MS Office software including Excel, Word, PowerPoint. Ability to calculate figures and amounts such as discounts, interest, portion cost, proportions, percentages, area, circumference and volume and add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Have a proactive rather than reactive approach. Familiarization with customer service activities, interdepartmental communications and general finance concepts beneficial. Education/Experience: High school diploma or equivalent required. Two or more years of experience in sales or customer service. Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP Produce Pro is preferred. Experience in Canva and/or Adobe Creative Suite a plus. Excellent verbal and written communication skills with the ability to handle difficult situations calmly and professionally. Strong organizational skills with a high degree of accuracy in data entry and documentation. Ability to think critically and solve problems independently, with a customer-focused mindset. Ability to work effectively within a team and collaborate with multiple departments. This role is based on our Glendale, WI headquarters and is onsite only. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Description: This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation. Core Responsibilities: Serve as first point of contact for walk-in, email, E-commerce and telephone customers. Understand the sales process enough to consult with customers to determine project needs and solutions. Follow up on new leads and referrals resulting from telephone, marketing and email activity. Delegate customers that require site surveys to either Outside Sales person or installer Prepare estimates and establish/maintain estimate follow-up procedures. Enter work orders and manage project from the beginning to completion Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction. Identify and resolve customer satisfaction issues. Communicate with customers on order status and changes the production schedule. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year. Demonstrate the ability to carry on a business conversation with customers and decision makers. Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards. Identify sales prospects and contact these using a “drill down” and “share of wallet” concept. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. Develop a complete understanding of pricing and proposal models. Maintain an attractive retail environment (clean, organized and functional). Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Assist in the implementation of company marketing plans as needed. Adhere to all company policies, procedures and business ethics codes. Assist in collection of account receivables. Daily account reconciliation Compensation: Hourly pay plus monthly production bonus Simple IRA Health Insurance Compensation: $14.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively with internal partners applying excellent customer service and communication skills, order management capabilities and system knowledge to support given territories and to meet the daily needs of the customer. As the CSR, you will represent the IEWC brand and value proposition, and become the “face to the customer” in their daily activities. KEY RESPONSIBILITIES: Manage customer orders timely and to the highest level of accuracy by: Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP. Respond to all customer inquiries with sense of urgency and first contact resolution. Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems. Administer customer order changes, expedites, tracking and cancellations. Assist in updating customer and material information promptly in SAP. Administer sample requests from customers and Sales team. Process all incoming emails, calls and faxes promptly and to the highest level of accuracy. Work independently with minimal supervision in a fast paced environment. Contribute to process efficiency and customer experience continuous improvement efforts. Resolve product or service problems by: clarifying customer complaint; determining the cause of the problem, creating a return authorization; providing customer with best solution to solve the problem expediting correction or adjustment and following up to ensure resolution. Work in SAP, Microsoft Word, and Excel. Work with the appropriate Sales person to service the customer on any changes in the Customer Master file. QUALIFICATIONS: Associates degree or 2+ years of customer service or equivalent job-related experience Strong verbal, listening and written communication skills Working knowledge of Microsoft Office and Excel Ability to work in Windows environment and learn multiple computer applications (SAP, Onenote, Outlook) Ability to conduct problem solving in day-to-day operations Strong time management, multi-tasking and organizational skills Ability to work under pressure and to make decisions autonomously Strong attention to detail in a highly dynamic and changing environment Ability to apply critical thinking and analyze information

Benefits: Bonus based on performance Employee discounts Paid time off FASTSIGNS is a visual communications company using innovative thinking and state-of-the-art technology to create and design graphic solutions for businesses large and small. With over 550 locations world-wide, FASTSIGNS is the award-winning industry leader known for its broad visual communications expertise. Our exceptional suite of products and services, developed and delivered by our talented and knowledgeable teams, create comprehensive solutions to meet any business or marketing challenge. FASTSIGNS is always looking for talented, dedicated professionals to join our team. If you have the skills, abilities, and desire to join our world-class company, then we encourage you to continue with this online job application. Job Description The Customer Service Representative (CSR) role is responsible for handling the day to day relationship with current and new FASTSIGNS customers. We constantly receive e-mail and phone requests and the CSR is responsible for the full cycle: Capture the customer needs Advice on potential solutions Work with design & production so the product is manufactured according to the specifications Perform quality control checks Schedule installation, ship or handoff the product to the customer A successful CSR is a high energy individual that feels passion to help customers, listens attentively, manages several projects at the same time without losing attention to detail and quality, has great communication skills, is a team player and foremost, understands that a positive experience means we win a customer for life, so is always striving to surpass customer's expectations. The CSR also proactively uses his or her abilities to network, obtain new referrals and take over sales and marketing activities to attract new clients. RESPONSIBILITIES Greet and welcome customers in person, via e-mail or phone Listen attentively to the customers needs Apply consultative sales techniques to define the best way to help the customer solve their problem Process estimates, document details about the orders and follow up with clients and coworkers as required Interact with design and production to make sure the order is processed accurately Perform quality control Schedule installation, process shipment or notify customers that product is ready for pickup Process customer payments and follow up if payments are delayed Call customers to follow up and verify all went well Proactively call dormant customers or high potential customers to increase revenue opportunities Interact with third party suppliers to source specialty products required by customers Interact with the team in cross training and provide ideas on how to increase sales and productivity QUALIFICATIONS Comfortable engaging in sales conversations with both known customers and new potential clients Experience working under pressure with multiple tasks/projects and tight deadlines without losing orientation to detail and quality Strong organizational and team collaborating skills Experience in conflict management and conflict resolution Proficient computer and internet skills including Microsoft office suite; adobe suite experience a plus Strong verbal and written communication skills Basic math skills At least three years in retail or inside sales or equivalent experience is preferred Bachelor's degree in marketing, business, or design is preferred Understanding of and experience in the sign industry preferred Maintain a valid driver's license Benefits Balanced Work-Life Company Culture Casual and creative work environment Holidays Paid Vacation Compensation: $17.00 - $19.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-AC1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Customer Service Representative - Shifts available for the following: between the hours of 5:00am and 6:00pm Monday through Sunday. Winter Services, LLC. is looking to fill a seasonal, part-time customer service representative position to work out of our Milwaukee office from November thru April. The ideal candidate will have prior customer service experience and strong verbal and written communication skills. You will be required to answer incoming phone calls and update work orders in our computer system while on the call. You will also respond to customer emails in a professional manner as well as assist with office duties as needed. Responsibilities: Assist customers with inquiries and resolve issues Maintain accurate notes and provide excellent service Manage multiple systems quickly and efficiently Requirements: Customer Service experience Proficiency in computer applications Strong communication skills and a positive attitude Must be reliable Ability to work weekends Multiple Shifts Available from 5 am to 10 pm Monday thru Friday as well as Saturday and Sunday. *The ideal individual would be willing to work additional hours before, during and after storm events. May be required to work one weekend per month. Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.

JOB SUMMARY: This position is responsible for receiving, processing, and confirming customer orders and supporting customer related sales activity. It will also require customer or production contact to clarify orders, so our customers receive correct product. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Enter orders into manufacturing system. * Contact customers for information about purchase orders. * Work with drafting on order information. * File and maintain paperwork associated with each order. * Assist Customer Experience team by working on quotes from the quotes queue. * Assist Customer Experience team by taking customer phone calls (in back-up capacity). * May be assigned order processing duties for Key & Target Accounts. * Other duties as assigned. * Education: High school diploma or equivalent required. Associate or bachelor's degree preferred. * Experience: One year of order entry, customer service, or inside sales experience preferred. Power Transmission industry knowledge preferred. Experience working in a technical or manufacturing industry preferred. * Skills and Key Attributes: Self-Motivated, detail oriented, strong comprehension and memory skills. * Physical Requirements: Ability to work at a desk for up to 8 hours per day.

Full-time Description Description (NMG): Do you have excellent customer service and computer skills? This may be the job for you!! Nelson Miller Group is a leading provider of custom engineered graphic overlays and membrane switches, name plates, and plastics for various applications. We are a dynamic and growing organization with multiple US locations across Wisconsin, California, New Jersey, and Virginia. We are committed to fostering a culture of excellence and are seeking a Customer Success Representative that delivers exceptional quality service, builds lasting relationships with our valued customers, and is detail oriented. This is an entry level position with opportunity for future endless growth. Position Summary: As a Customer Success Representative, you will be the first line point of contact for our customers, providing professional and proactive support throughout the entire customer journey. You will leverage your strong communication and problem-solving skills to manage orders, address inquiries, resolve issues, and ensure seamless delivery of our products and services. This role requires a blend of customer service excellence, sales acumen, and technical understanding. Key Responsibilities: Customer Relationship Management: Act as a dedicated liaison between NMG and our customers, building and maintaining strong relationships. Proactively anticipate customer needs and provide timely, accurate, and professional support. Serve as a trusted advisor, understanding customer requirements and offering tailored solutions. Order Management and Fulfillment: Accurately enter and confirm customer orders, ensuring adherence to specifications and timelines. Provide customers with detailed information regarding order status, estimated delivery schedules, service contracts, and warranties. Collaborate closely with production and shipping teams to manage customer shipments, expedite orders, and resolve any delivery-related issues. Issue Resolution and Customer Advocacy: Effectively handle customer issues and RMA requests, conducting thorough investigations and implementing appropriate solutions. Advocate for customer needs within the organization, ensuring customer satisfaction. Completing open order reports and other various excel spreadsheets. Inside Sales Support: Track and manage sales orders, ensuring accuracy and timely processing. Work with Business Development team to ensure timely response to all customer needs and exceed expectations. Potentially conduct customer visits to assess needs and promote product/service sales. Qualifications: High school diploma, GED, or equivalent required; Associate's or Bachelor's degree a plus, but not required. Minimum of 3-5 years of experience in a senior customer service, inside sales, or related role within a manufacturing environment. Proven ability to build and maintain strong customer relationships. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Proficiency in ERP/MRP systems and/or, experience using Epicor a Plus Microsoft Office Suite (Excel, PowerPoint, Word). Skills: Exceptional customer service and communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. Detail-oriented with a focus on accuracy. Ability to thrive in a fast-paced environment. Nelson Miller Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law. Requirements Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C.1324b(a)(3). Candidates being considered for hire must pass a pre-employment background check.

Starting Wage: $22.00 per hour Standard Schedule: Monday-Friday, 9am-6pm with overtime as needed. Low Premium Medical Benefit Employee Recognition Programs The Customer Service Representative position works with clinical professionals around the world to create custom wheelchairs for their clients. This position will be the front line of support for our customers, answering phone calls and emails, responding to questions, and walking the customers through basic troubleshooting or setup processes. This position also maintains a high degree of professionalism and effective communication to support our customers. Essential FunctionsJob Responsibilities Professionally interact with customers via incoming calls to provide and process information in response to product quotation and order requests and inquiries for a wide range of highly configurable mobility products. Maintain detailed and accurate documentation of customer interactions utilizing various proprietary software applications. Effectively manage a call center queue with a focus on consistently achieving high customer service standards of company metrics (ex: handle time, first call resolution, schedule accountability). Effectively communicate with Customer Service team members and cross functionally with other departments (ex: sales and production) in a professional and efficient manner. Resolve concerns and complaints by listening to the customer, determining the cause, and finding a solution using reference documentation and/or consulting with department leadership. Answer questions on wheelchair adjustments and specifications, delivery estimates, and tracking details. Continually learn and retain knowledge about Ki Mobility products to quickly and accurately assist customers. Ensure and follow safety requirements and standards. Maintain a safe, neat and orderly work environment. Perform all duties in a manner that follows, demonstrates, and promotes Company's values. Report to work as scheduled, on time, and able to work entire work schedule. Perform additional duties as assigned. Knowledge, Skills, and Ability Ability to respond effectively to new, complex, and problematic situations and adapt your behavior to provide the best possible customer service. Skill and ability to navigate multiple computer applications, with the use of dual monitors, while speaking with customers or performing other customer service tasks. Ability to manage a call center queue with periods of high volume incoming/outgoing calls. Detail oriented with a passion for and ability to continuously learn. Possess excellent oral and written communication skills. Exceptional skills in professionalism while interacting with customers and company associates. Skill and ability to multi-task, prioritize, and manage time efficiently. Ability to exercise patience to get questions answered correctly and timely. Ability to read and interpret parts diagrams. Critical thinking skills with the ability to interpret detailed customer information to find accurate solutions. Basic level skills using computer applications (Microsoft Suite, enterprise software). Basic math proficiency. Able to work effectively both independently and within a team environment. Ability to be highly adaptable and responsive to changing business needs. Possess a continuous improvement mindset. Ability to observe and identify details. Ability to work extended hours as scheduled, including weekends. Physical Demands Frequent sitting, wrist manipulation, walking, and standing. Frequent sedentary work with lifting up to 10 pounds. Manual dexterity to type and operate office equipment occasionally. Must be able to complete all physical requirements to perform essential functions. QualificationsExperience Required: Minimum of 2+ years of experience in a call center position or relevant customer service experience working with complex or custom product. Basic level experience with Microsoft Office programs (Word, Excel) and other enterprise software. Preferred: Experience reading and interpreting parts diagrams. Bilingual a plus Working Environment Standard working conditions include a temperature-controlled office and manufacturing environment. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this position. Duties, activities, and responsibilities may change, or new ones may be assigned at any time with or without notice. Associate must be able to satisfactorily perform the essential functions of the position with or without reasonable accommodations. Ki Mobility is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Job DescriptionDescription: Hultafors Group is a global company offering a unique portfolio of premium brands. We concept, design and produce products and services that improves functionality, productivity and safety in all aspects of professional user's workday. Hultafors Group has sales, marketing, and customer service teams in all our key markets in Europe and North America. We are a trusted partner that enables synergies and sustainable growth for both people and business. From business development and logistics to product design and marketing, we form a powerful partner that propels our brands and people forward. For more info visit us at *********************** Job Summary The customer service representative is responsible for delivering world-class, high touch customer service by using verbal and written communication to serve both internal and external customers (B2B) located in Canada and the US. Responsibilities Respond positively and professionally to inquiries, requests, and concerns from internal (Sales Managers/Sales Reps) and external (B2B - Distributor/Retailer) customers via phone, fax, e-mail, and mail. Examples: request for quote, stock availability, order status/tracking information, damage/shortage claim, return authorization or log customer complaint, non-warranty repair quote and generating invoice, phone order, freight quote, product information, verify customer terms and general questions. Daily review and accurate processing of (B2B) customer purchase orders, which includes notifying customers of discrepancies, sending confirmations, receiving EDI documents, and preparing export documentation (Commercial Invoice, SLI, COO), as needed. B2C (Consumer/End User), respond positively and professionally to inquiries, requests, and concerns from end-users via phone, fax, e-mail, and mail. Examples: product selection and where to buy, technical support specific to a consumer's application, troubleshooting, return authorization or log customer complaint, forward non-warranty repair quote and process credit card transaction, replacement part, accuracy specification, product information, general questions. Communicate with all internal team members in a positive and professional manner via email, phone or in person: Production Scheduler regarding product availability/lead time for domestic items, Purchasing Department regarding product availability/lead time for import items, Quality Department to immediately report issues relating to defective products in the field, Service Department to communicate weekly to confirm returned units, return authorizations & repair quotes align with the status information Customer Service has on file -Shipping Department regarding expediting orders, cancellations, changes, shipping errors, etc. Support team members in the Sales Department by setting up new customer accounts and maintaining current customer account information, assisting with timely completion of quotes, and assisting with resolution of customer sales inquiries. Update customer web portals by providing shipping information, and invoicing orders. Log all calls and emails for tracking to improve the customer experience and determine future staffing needs. The customer service representative may be assigned as company needs require. Requirements: Requirements Associate's degree or equivalent job experience. Two years' customer service experience Microsoft Office Suite, especially MS Excel and Word. A high level of professionalism, attention to detail, as well as the ability to maintain positive relationships with internal and external customers are key to this position. A high level of energy and self-motivation are attributes that would be ideal for this position. It is critical that the person in this role is extremely reliable and prompt as we expect them to serve our customers to the highest level every day. Preferred Requirements Bachelor's Degree in Business, Communication, or other related degree Three to five years' customer service experience in a manufacturing environment One to three years' customer service experience accommodating customer needs through reading, speaking, and writing. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Full-time Description Hultafors Group is a global company offering a unique portfolio of premium brands. We concept, design and produce products and services that improves functionality, productivity and safety in all aspects of professional user's workday. Hultafors Group has sales, marketing, and customer service teams in all our key markets in Europe and North America. We are a trusted partner that enables synergies and sustainable growth for both people and business. From business development and logistics to product design and marketing, we form a powerful partner that propels our brands and people forward. For more info visit us at *********************** Job Summary The customer service representative is responsible for delivering world-class, high touch customer service by using verbal and written communication to serve both internal and external customers (B2B) located in Canada and the US. Responsibilities Respond positively and professionally to inquiries, requests, and concerns from internal (Sales Managers/Sales Reps) and external (B2B - Distributor/Retailer) customers via phone, fax, e-mail, and mail. Examples: request for quote, stock availability, order status/tracking information, damage/shortage claim, return authorization or log customer complaint, non-warranty repair quote and generating invoice, phone order, freight quote, product information, verify customer terms and general questions. Daily review and accurate processing of (B2B) customer purchase orders, which includes notifying customers of discrepancies, sending confirmations, receiving EDI documents, and preparing export documentation (Commercial Invoice, SLI, COO), as needed. B2C (Consumer/End User), respond positively and professionally to inquiries, requests, and concerns from end-users via phone, fax, e-mail, and mail. Examples: product selection and where to buy, technical support specific to a consumer's application, troubleshooting, return authorization or log customer complaint, forward non-warranty repair quote and process credit card transaction, replacement part, accuracy specification, product information, general questions. Communicate with all internal team members in a positive and professional manner via email, phone or in person: Production Scheduler regarding product availability/lead time for domestic items, Purchasing Department regarding product availability/lead time for import items, Quality Department to immediately report issues relating to defective products in the field, Service Department to communicate weekly to confirm returned units, return authorizations & repair quotes align with the status information Customer Service has on file -Shipping Department regarding expediting orders, cancellations, changes, shipping errors, etc. Support team members in the Sales Department by setting up new customer accounts and maintaining current customer account information, assisting with timely completion of quotes, and assisting with resolution of customer sales inquiries. Update customer web portals by providing shipping information, and invoicing orders. Log all calls and emails for tracking to improve the customer experience and determine future staffing needs. The customer service representative may be assigned as company needs require. Requirements Requirements Associate's degree or equivalent job experience. Two years' customer service experience Microsoft Office Suite, especially MS Excel and Word. A high level of professionalism, attention to detail, as well as the ability to maintain positive relationships with internal and external customers are key to this position. A high level of energy and self-motivation are attributes that would be ideal for this position. It is critical that the person in this role is extremely reliable and prompt as we expect them to serve our customers to the highest level every day. Preferred Requirements Bachelor's Degree in Business, Communication, or other related degree Three to five years' customer service experience in a manufacturing environment One to three years' customer service experience accommodating customer needs through reading, speaking, and writing. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.