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Working As a Lawn And Garden Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $29,000

    Average Salary

What Does A Lawn And Garden Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Lawn And Garden Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Top Skills for A Lawn And Garden Associate

  1. Customer Service
  2. New Merchandise
  3. Stock Shelves
You can check out examples of real life uses of top skills on resumes here:
  • Key responsibilities include: Fast-paced customer service, maintaining indoor and outdoor plants, cashiering, environmental educating and pest identification.
  • Stock sheleves build pallet with new merchandise stage on sale floor.
  • Assist customers, stock shelves, maintain department, assist gas station and cashier as needed.
  • Developed a strong product knowledge to ensure accurate advice and customer satisfaction.
  • Stocked merchandise and provided customer assistance.

Lawn And Garden Associate Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,463 Lawn And Garden Associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Lawn And Garden Associate Resume

View Resume Examples

Lawn And Garden Associate Demographics

Gender

Male

63.9%

Female

27.1%

Unknown

9.0%
Ethnicity

White

67.8%

Hispanic or Latino

12.0%

Black or African American

11.3%

Asian

5.6%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

54.5%

French

16.4%

German

5.5%

Portuguese

3.6%

Russian

3.6%

Arabic

3.6%

Chinese

1.8%

Ukrainian

1.8%

Cantonese

1.8%

Persian

1.8%

Tagalog

1.8%

Carrier

1.8%

Italian

1.8%
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Lawn And Garden Associate Education

Schools

University of Phoenix

10.6%

The Academy

6.8%

West Virginia University

6.2%

Northern Virginia Community College

6.2%

Eastern Kentucky University

5.6%

Oklahoma State University

5.6%

Virginia Commonwealth University

5.0%

Universal Technical Institute

5.0%

Ozarks Technical Community College

4.3%

University of Central Oklahoma

4.3%

Marshall University

4.3%

University of Louisville

4.3%

Liberty University

4.3%

Sam Houston State University

4.3%

Western Illinois University

4.3%

University of Tennessee - Knoxville

3.7%

Missouri State University

3.7%

Murray State University

3.7%

Northeast Wisconsin Technical College

3.7%

Michigan State University

3.7%
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Majors

Business

19.2%

Criminal Justice

11.2%

General Studies

8.7%

Psychology

5.5%

Nursing

5.1%

Kinesiology

4.7%

Computer Science

4.5%

Automotive Technology

4.4%

Accounting

4.3%

Biology

4.0%

Communication

3.9%

Medical Assisting Services

3.4%

Liberal Arts

3.1%

Graphic Design

3.1%

Health Care Administration

2.8%

Education

2.6%

Marketing

2.6%

Information Technology

2.4%

Electrical Engineering

2.3%

Computer Information Systems

2.3%
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Degrees

Other

38.2%

Bachelors

30.3%

Associate

18.6%

Certificate

5.9%

Masters

3.6%

Diploma

2.5%

License

0.4%

Doctorate

0.4%
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