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Lawn and garden associate skills for your resume and career

Updated January 8, 2025

3 min read

Lawn and garden associate example skills

Below we've compiled a list of the most critical lawn and garden associate skills. We ranked the top skills for lawn and garden associates based on the percentage of resumes they appeared on. For example, 25.3% of lawn and garden associate resumes contained sales floor as a skill. Continue reading to find out what skills a lawn and garden associate needs to be successful in the workplace.

15 lawn and garden associate skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how lawn and garden associates use sales floor:

Maintain sales floor to insure proper stock is displayed and ease of viewing by customers.
Handled and stocked all sales floor products in the department of Lawn & Garden.

2. Ladders

Here's how lawn and garden associates use ladders:

Use fork lifts reach truck's and pallet jacks and ladders.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lawn and garden associates use customer service:

Key responsibilities include: Fast-paced customer service, maintaining indoor and outdoor plants, cashiering, environmental educating and pest identification.
Provided customer service assistance with loading and unloading customers vehicles and directing them to proper location of items requested.

4. Customer Issues

Here's how lawn and garden associates use customer issues:

Provide excellent customer service via active listening and professional communication, and identifying root causes of customer issues.
Collaborate with necessary department to perform timely research and detailed analysis to resolve customer issues.

5. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how lawn and garden associates use product knowledge:

Developed a strong product knowledge to ensure accurate advice and customer satisfaction.
Identify possible product knowledge training needs for associates.

6. Customer Inquiries

Here's how lawn and garden associates use customer inquiries:

Maintained plant stocks, answered customer inquiries
Managed customer inquiries over the phone.

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7. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how lawn and garden associates use stock shelves:

Assist customers with questions * Answer telephone calls relating to the department * Check inventory and stock shelves accordingly * Revamping aisles
Water plants, run cash register, lift dirt and mulch into people's vehicles, stock shelves.

8. Plumbing

Here's how lawn and garden associates use plumbing:

Arranged installations of plumbing, storage sheds, and garage door openers with outside contractors using precise written instructions.
Assisted with customer questions regarding Plumbing and Electrical construction.

9. Stock Merchandise

Here's how lawn and garden associates use stock merchandise:

Receive and stock merchandise, track goods, maintain in stock level and control shrinkage.
Stock merchandise, face shelves, report inventory shortages, sell overages, etc.

10. Pallet Jack

Here's how lawn and garden associates use pallet jack:

Operated equipment such as electric/manual pallet jack.
Trained to operate equipment a forklift, pallet jack and cherry picker to load and unload product as needed.

11. Blowers

Here's how lawn and garden associates use blowers:

Assembled lawn mowers, snow blowers, grills, outdoor patio furniture, etc.

12. Forklift Training

Here's how lawn and garden associates use forklift training:

Completed forklift training, responsibilities included stocking departments, loading and unloading of customers trailers and deliveries.

13. Plant Care

Here's how lawn and garden associates use plant care:

Receive plant orders, plant care, stock and display merchandise, assist customers, operate forklift, process credit applications.
Plant care; including watering, pruning and deadheading.

14. Customer Assistance

Customer assistance is any help rendered to a customer of a business when the customer needs it. It's a service rendered by brands, businesses, or corporate bodies to those who patronize them. Every customer is entitled to assistance from the company he/she is patronizing during the purchase or after purchase.

Here's how lawn and garden associates use customer assistance:

Aided customers with heavy and oversized products Provided customer assistance on lawn and garden care Responsible for inventory
Provided customer assistance and ensured basic merchandise replenishment needs were met in order to deliver a positive customer shopping experience.

15. Quality Customer Service

Here's how lawn and garden associates use quality customer service:

Ensured effective communication with supervisors in order to provide quality customer service and maintain the commitment to excellence Nintendo strives for
Provide quality customer service support to over 200 customers including diverse international tourist at largest grossing clothing retail establishment.

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List of lawn and garden associate skills to add to your resume

The most important skills for a lawn and garden associate resume and required skills for a lawn and garden associate to have include:

Sales Floor
Ladders
Customer Service
Customer Issues
Product Knowledge
Customer Inquiries
Stock Shelves
Plumbing
Stock Merchandise
Pallet Jack
Blowers
Forklift Training
Plant Care
Customer Assistance

Quality Customer Service
Balers
Grills
Mowers
Water Plants
Mowing
Load Merchandise
Customer Vehicles
Lawn Care
POS
Inventory Control
Unload Trucks
Customer Complaints
Customer Orders

Live Plants
Inventory Management
Loss Prevention
Patio Furniture
Cash Drawers
Delivery Truck
Stock Inventory
Merchandise Presentation
Product Displays
Store Merchandise
Cash Registers
End Caps

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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