Office Administrator jobs at Lawrence General Hospital

The GME Program Administrator is responsible for assuring that programs for the education of Department of Surgery residents/fellows are properly organized, well-coordinated, effective, monitored, and in compliance with requirements set by Boston Medical Center (BMC) and by all organizations and agencies (such as the ACGME and the governing RRC). The GME Program Administrator responds to all inquiries related to the training program, and interfaces with appropriate individuals, medical schools, licensing bodies, and affiliated institutions and organizations to obtain all necessary paperwork to onboard and maintain trainees. Operating independently with minimal direction, the Program Administrator serves as a liaison between trainees, the Program Director, the GME office, the hospital, and accrediting bodies. Program Scope: The Program Administrator may support small to mid-size programs independently, or is part of a team that supports a larger program. Position: Program Administrator Department: General Surgery Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Maintains a through and up-to-date knowledge of ACGME common and specialty-specific program requirements and superb skills related to the administrative management of training program(s). Seeks support and guidance from Program Director, GME office, and other Program Administrators as needed. Actively participates in Program Administrator monthly meetings, and other trainings/events through the GME office. Program Administration responsibilities: Maintains and updates training program website in partnership with Department and Communications stakeholders. Point person for preparing, coordinating, and organizing materials and logistics for program recruitment days as well as orientation for new trainees. Partners with GME Office around hospital-wide orientation. Manages and performs all administrative responsibilities related to hiring, licensing, onboarding, and advancement of trainees and communicates with trainees about related requirements, trainings, and processes. Tracks completion of these tasks and appropriately follows up with those who are incomplete or non-compliant. Serves as a liaison for residents regarding benefits and Human Resources issues. Works with the Program Directors to ensure compliance with ACGME (and or other governing/credentialing body) guidelines and their programs specialty board guidelines. Assists in preparations for site visits, self-study, and other internal and external review processes. Responsible for establishing and maintaining effective working relationships between the, GME Office, training program leadership, and trainees. Works with the Residency Management Suite application (New Innovations) to assist with tasks such as scheduling, procedure logging, and evaluations. Monitors and maintains accurate conference attendance, duty hours, and other issues related to training program and compiles program documentation and appropriate statistical data. Collates and prepares statistical data on trainees for evaluation sessions including Clinical Competency Committee meetings and semi-annual evaluations. Ensures that all evaluations are up-to-date in residency management software. Compiles data for Annual Program Evaluations (APE) and assists Program Director with tasks related to the APE and Program Evaluation Committee. Develops, communicates, and revises schedules to maintain up-to-date trainee rotation schedule for the year, including outside rotations, and electives (including rotators from other institutions). Coordinates affiliation agreements and serves as a liaison between BMC and other training sites and enlists GME Office help when appropriate. Develops resident's block and assignment schedules, “on-call” schedules; tracks vacation and sick hours; calculates individual resident work hours to ensure compliance with ACGME/RRC guidelines and alerts Program Director of any potential conflicts. Completes payroll on a weekly basis utilizing Kronos, accurately reflecting time off, including vacation days and sick days. Coordinates record of training on all residents for annual report to the American Board of <>. Assists residents/fellows and Program Director with preparation and submission of abstracts, manuscripts, posters, and presentations as needed. Sets up conferences and meetings as directed. Arranges for and confirms speakers; processes stipends for outside speakers; assists with travel arrangements; books conference rooms, sets up audio-visual equipment, and arranges for food service, when necessary. Prepares and distributes information packages for meetings as necessary. Takes and prepares minutes of meetings, as required. Ensures that minutes and other written documents are accurate and professional. Composes high level correspondence, spreadsheets, and presentations independently and with professional quality. Edits and proofreads written materials and verifies the validity of data and documents contained in all reports prior to submission. May initiate responses (such as letters of recommendations, employment verification for loan deferments, etc.) for Program Director's review or may complete and send out responses on their behalf. Handles telephone calls and emails in a professional, courteous manner; responds to inquiries or routes calls to the appropriate source. Advances professional growth and development through participation in educational programs and workshops and maintaining knowledge of industry standards and practices. Additional project support to the Program Director and members of the residency/fellowship leadership team and other department members as needed, including special projects designed to enhance training program Other duties Conform to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. Utilize hospital's behavioral standards as the basis for decision-making and to facilitate the hospital and the department's mission. Follow established hospital infection control and safety procedures. Perform other duties as assigned or as necessary. Must adhere to all of BMC's RESPECT behavioral standards. JOB REQUIREMENTS EDUCATION: Bachelor's Degree or equivalent combination of formal education and experience. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: TAGME certification (or another advanced degree or certification) preferred EXPERIENCE: 2-7 years of relevant experience required. Prior experience with graduate medical education programs preferred. Previous experience with New Innovations preferred KNOWLEDGE AND SKILLS: Excellent organizational and multitasking skills Excellent written and verbal communication skills. Experience working both independently and in a team-oriented, collaborative environment is essential. Follows BMC best practices for managing GME training programs Strong critical thinking skills, is able to identify issues and offer solutions. Has demonstrated comfort and ability working independently Ability to adjust with shifting priorities, demands, and timelines through prioritizing and problem-solving capabilities. Ability to work effectively with all levels of faculty, administration, and staff in situations where one must be courteous but firm in seeking information or cooperation. Excellent attention to detail to maintain accurate and complete records of departmental activities and confidential personnel/training records. Advanced competency working with numbers, including payroll and budgetary accounting, and data analysis. Knowledge of and ability to operate various computer software applications, including but not limited to Outlook, Word, Excel, and Power Point. Compensation Range: $49,500.00- $71,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity The Administrative Assistant specializes in providing routine administrative support as directed and under moderate supervision for 5+ directors in the Enterprise Pathology department. Responsibilities may include: Coordination and scheduling; supplies and equipment ordering; meeting minutes; correspondence; answering and transferring phone calls; preparing spreadsheets and presentations; managing schedules; coordinating travel; conference calls; payroll; and transcription. Job Summary Primary Responsibilities: * Prepares reports, meeting minutes and correspondence. * Creates and edit documents, spreadsheets and presentations. * Manages schedules, arranges appointments and itineraries. * Coordinates meetings, travel, conference calls, and completes expense reports. * Answers and transfers phone calls. * May perform transcription and proofread and edit literature, prepare applications for department. * May make contacts of a sensitive, complex, and confidential nature. * Performs other duties as assigned. * Remains knowledgeable of business unit policies. * Complies with all policies and standards. Qualifications What You'll Bring Qualifications: * High School Diploma or equivalent required; Technical/Vocational Diploma in related field of study preferred * 2+ years of Administrative Assistant or Secretarial experience required * Must be highly organized and detail oriented * Proficiency with office procedures and equipment (i.e. filing, copying, scanning, printing and faxing) required * Proficiency in MS Office required, especially Outlook * Ability to proofread and edit written documents required * Ability to use multiple systems at a time and multi-task required * Familiarity with medical terminology strongly preferred Additional Skills: * Managing one's own time and the time of others * Strong verbal & written communication skills * Strong interpersonal, written and verbal skills Additional Job Details (if applicable) Schedule and Work Model * Full time (40 hours) Monday through Friday, standard ET business hours * Hybrid model: Approximately 3 days per week on-site and 2 days per week at home * Must be flexible to be on-site as needed at BWH Boston, MGH Boston and/or MGB Somerville sites and to work flexible hours occasionally with advanced notice. * Remote work requires stable, secure, quiet workstation Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

**A cover letter and resume are required to be submitted with application.** **This position is a full-time and partially remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).** Under close supervision, the Administrative Specialist I provides administrative and patient scheduling support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana-Farber Cancer Institute's mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Under close supervision, will perform the following: + Provide patient scheduling and administrative support for the department, clinicians, and/or faculty. + Perform scheduling duties that may include, but are not limited to, scheduling patient appointments, working within the EPIC medical record system to manage referrals and patient and provider messages, and communication with the Jimmy Fund Clinic scheduling team and providers around patient referrals and appointments. + .Perform administrative duties that may include, but are not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues. + Manage meeting planning and schedules for individuals and teams within assigned department group. + May liaise between patient and clinical staff to provide scheduling support. + Draft communications for members of the department or individuals that the position is supporting for review. + May be responsible for data entry. + Provide email and phone communication with internal and external teams or collaborators. + May serve as onsite representative for external groups, visitors, or collaborators. + Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing. + Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering. + Coordinate travel arrangements as required/needed by department staff. + Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics. + Other duties as assigned. + High school diploma required. + Bachelor's degree preferred. + 1 year of relevant experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Good written and oral communication skills. + Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe. + Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. + Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail. + Ability to organize, multi-task, prioritize, and follow-through. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $24.07/hr - $29.20/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

The Dana-Farber Cancer Institute seeks a Program Administrator II to provide operational and complex administrative support to the newly established Center for Therapeutic Discovery (CTD). This is an opportunity for a self-motivated administrative professional to join a team dedicated to high-impact drug discovery. The Program Administrator II will support and collaborate with the Center Co-Directors, Scientific Director and Center Group Leaders in an administrative capacity. The Program Administrator II represents the program with other Institute executives as well as external recruits and collaborators. Other responsibilities include scheduling meetings, arranging travel, developing policies and procedures, managing a web presence for the Center, preparing detailed program reports, analyzing data, and providing insights for program improvement. This position will be required to be on-site a minimum of 3 days per week. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Provides operational and complex administrative support in the development and implementation of program functions. * Staffs or leads program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects. * May lead or supervise program administrative staff providing guidance and mentorship. * May be responsible for maintaining program databases, collecting and analyzing data, and preparing reports to track program progress and outcome. * Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters. * Represents the program in promotional efforts and in cross-functional collaboration. * Plans and executes seminars, meetings, and special projects. * Triage inquiries and provide general problem resolution related to program with appropriate level of urgency. * Maintains and manages processes associated with varied programs, projects, and events. * May evaluate program effectiveness to develop improved methods. * May assist in the development of new or revision of program goals and objectives. * Produces and manages program-wide communications for program members and relevant stakeholders. * May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts. * May develop or update content for websites and social media platforms. * Keeps all members of the team up to date with relevant program information. * Supports program leadership in evaluation of current needs, considers future growth and identifies plans for developing appropriate initiatives to support the Department's infrastructure (i.e., process improvement, etc.). * In collaboration with the management, routinely gathers stakeholder feedback, addresses concerns or feedback, and escalates critical issues. * As part of programmatic work may support and assist institute-wide cross-departmental projects and initiatives. * May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program. * May work on special assignments and projects as needed. Qualifications * High School Diploma required. Bachelor's degree preferred. * 5 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required; of which 2 years must be in a program coordination /administration role. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Excellent written and oral communication skills. * Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe. * Knowledge of trends, issues, and accepted practices relevant to the position. * Excellent attention to detail skills. * Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. * Must possess the ability to independently solve problems, maintain confidentiality and pay attention to detail. * Demonstrated ability to take initiative. * Excellent ability to organize, prioritize and follow-through. * Ability to manage projects with direct supervision. * Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $77,290-$92,690 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

The Dana-Farber Cancer Institute seeks a Program Administrator II to provide operational and complex administrative support to the newly established Center for Therapeutic Discovery (CTD). This is an opportunity for a self-motivated administrative professional to join a team dedicated to high-impact drug discovery. The Program Administrator II will support and collaborate with the Center Co-Directors, Scientific Director and Center Group Leaders in an administrative capacity. The Program Administrator II represents the program with other Institute executives as well as external recruits and collaborators. Other responsibilities include scheduling meetings, arranging travel, developing policies and procedures, managing a web presence for the Center, preparing detailed program reports, analyzing data, and providing insights for program improvement. _This position will be required to be on-site a minimum of 3 days per week._ Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Provides operational and complex administrative support in the development and implementation of program functions. + Staffs or leads program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects. + May lead or supervise program administrative staff providing guidance and mentorship. + May be responsible for maintaining program databases, collecting and analyzing data, and preparing reports to track program progress and outcome. + Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters. + Represents the program in promotional efforts and in cross-functional collaboration. + Plans and executes seminars, meetings, and special projects. + Triage inquiries and provide general problem resolution related to program with appropriate level of urgency. + Maintains and manages processes associated with varied programs, projects, and events. + May evaluate program effectiveness to develop improved methods. + May assist in the development of new or revision of program goals and objectives. + Produces and manages program-wide communications for program members and relevant stakeholders. + May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts. + May develop or update content for websites and social media platforms. + Keeps all members of the team up to date with relevant program information. + Supports program leadership in evaluation of current needs, considers future growth and identifies plans for developing appropriate initiatives to support the Department's infrastructure (i.e., process improvement, etc.). + In collaboration with the management, routinely gathers stakeholder feedback, addresses concerns or feedback, and escalates critical issues. + As part of programmatic work may support and assist institute-wide cross-departmental projects and initiatives. + May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program. + May work on special assignments and projects as needed. + High School Diploma required. Bachelor's degree preferred. + 5 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required; of which 2 years must be in a program coordination /administration role. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent written and oral communication skills. + Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe. + Knowledge of trends, issues, and accepted practices relevant to the position. + Excellent attention to detail skills. + Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. + Must possess the ability to independently solve problems, maintain confidentiality and pay attention to detail. + Demonstrated ability to take initiative. + Excellent ability to organize, prioritize and follow-through. + Ability to manage projects with direct supervision. + Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $77,290-$92,690 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. This role supports the preparation of program reports by gathering and organizing data. For all of these, the work still requires the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Provides operational and administrative support in the development and implementation of program functions. * Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects. * May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome. * Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters. * Assists with planning and execution of seminars, meetings, and special projects. * Triage inquiries and provide general problem resolution related to program with appropriate level of urgency. * Maintains and manages processes associated with varied programs, projects, and events. * Prepares documents such as correspondence, reports, presentations, packets. * May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts. * Keeps all members of the team up to date with relevant program information. * May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program. * May work on special assignments and projects as needed. Qualifications Minimum Education: High School Diploma required. Bachelor's degree preferred. Minimum Experience: 3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required. License/Certification/Registration: N/A KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Strong written and oral communication skills. * Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe. * Knowledge of trends, issues, and accepted practices relevant to the position. * Excellent attention to detail skills. * Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. * Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail. * Excellent ability to organize, prioritize and follow-through. * Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $29.00/hr - $36.02/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. This role supports the preparation of program reports by gathering and organizing data. For all of these, the work still requires the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Provides operational and administrative support in the development and implementation of program functions. + Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects. + May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome. + Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters. + Assists with planning and execution of seminars, meetings, and special projects. + Triage inquiries and provide general problem resolution related to program with appropriate level of urgency. + Maintains and manages processes associated with varied programs, projects, and events. + Prepares documents such as correspondence, reports, presentations, packets. + May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts. + Keeps all members of the team up to date with relevant program information. + May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program. + May work on special assignments and projects as needed. Minimum Education: High School Diploma required. Bachelor's degree preferred. Minimum Experience: 3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required. License/Certification/Registration: N/A **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Strong written and oral communication skills. + Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe. + Knowledge of trends, issues, and accepted practices relevant to the position. + Excellent attention to detail skills. + Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. + Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail. + Excellent ability to organize, prioritize and follow-through. + Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $29.00/hr - $36.02/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

This is a Part-Time; 20hours/week position Tuesday & Thursday onsite Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. This role supports the preparation of program reports by gathering and organizing data. For all of these, the work still requires the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Provides operational and administrative support in the development and implementation of program functions. * Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects. * May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome. * Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters. * Assists with planning and execution of seminars, meetings, and special projects. * Triage inquiries and provide general problem resolution related to program with appropriate level of urgency. * Maintains and manages processes associated with varied programs, projects, and events. * Prepares documents such as correspondence, reports, presentations, packets. * May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts. * Keeps all members of the team up to date with relevant program information. * May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program. * May work on special assignments and projects as needed. Qualifications * High School Diploma required. Bachelor's degree preferred. * 3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Strong written and oral communication skills. * Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe. * Knowledge of trends, issues, and accepted practices relevant to the position. * Excellent attention to detail skills. * Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. * Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail. * Excellent ability to organize, prioritize and follow-through. * Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $29.00/hr - $36.00/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

This is a Part-Time; 20hours/week position Tuesday & Thursday onsite Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. This role supports the preparation of program reports by gathering and organizing data. For all of these, the work still requires the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Provides operational and administrative support in the development and implementation of program functions. + Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects. + May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome. + Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters. + Assists with planning and execution of seminars, meetings, and special projects. + Triage inquiries and provide general problem resolution related to program with appropriate level of urgency. + Maintains and manages processes associated with varied programs, projects, and events. + Prepares documents such as correspondence, reports, presentations, packets. + May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts. + Keeps all members of the team up to date with relevant program information. + May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program. + May work on special assignments and projects as needed. + High School Diploma required. Bachelor's degree preferred. + 3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Strong written and oral communication skills. + Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe. + Knowledge of trends, issues, and accepted practices relevant to the position. + Excellent attention to detail skills. + Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. + Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail. + Excellent ability to organize, prioritize and follow-through. + Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $29.00/hr - $36.00/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Reporting to the Practice Manager and Cardiologists, the Clinical Office Coordinator performs a wide variety of responsibilities and support to the physicians. Minimum Qualifications * Education o High school diploma or equivalent required. o Graduate of a Medical Assistant/Secretary program preferred. * Experience o One to three years Administrative Assistant/Medical Office experience strongly preferred. * Licensure and/or Certification o Medical Assistant certification preferred. * Skills o Excellent customer service skills. o Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of GE Centricity to access and utilize electronic medial records preferred. o Excellent organizational skills, detail oriented with strong ability to multi-task required. o Familiarity with medical terminology preferred o Knowledge of patient billing, account processes, third party billing and revenue cycle preferred. o Ability to read, write, and communicate in English. o Ability to maintain confidential information required.

Reports to the Practice Manager and works under the direct supervision of the Physician(s), the Clinical Office Coordinator is responsible for the day to day administrative/reception function in support of the physician/ nurse practitioner with the goal of having a smooth running office. Minimum Qualifications: Education: High School Diploma or equivalent required. Experience: One to three years Administrative Assistant/Medical Office required. Licensure and/or Certification: Graduate of a Medical Assistant/Secretary program preferred. Skills: Strong computer skills, GE Centricity (is our electronic medical record system) and Meditech skills are preferred. Must have the ability to maintain confidential information. Strong organizational and multi-tasking skills, interpersonal communication skills on the phone and in person, customer service skills, great attention to detail, flexibility, and medical terminology required. Must have the ability to read and write in English.

Fully On-Site: Monday - Friday, 6:00 AM - 2:30 PM Reporting to the Practice Director, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities Reporting to the Practice Manager and working under the guidance of the Lab Services LSC Lead, this mission critical position is responsible for the following: Check-In/Administrative: * Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines * Acquires, enters and links verbal lab orders from Providers * Maintains confidentiality of Protected Health Information (PHI) * Performs past-pending reconciliations * Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards * Performs front desk check-in functions: verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients * Notifies nursing and lab staff of issues as needed * Answers telephone and provides general disease or program-specific information to callers within the scope of knowledge and authority * Reviews missing labs reports and works with staff from other departments to resolve missing labs * Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient * Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs Imaging Services: * Creates orders and imports outside images from digital media into Epic * Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS * Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS * Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue * Mails requested CDs back to patient or discarding of CDs per departmental guidelines Patient Experience: * Delivers outstanding customer service to internal and external customers * Timely and accurately responds to the needs of internal and external customers * Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary Communication and Collaboration: * Demonstrates ability to effectively communicate across leadership levels and with varying audiences * Synthesizes and communicates complex information in patient friendly terms * Works effectively as a member of the team and across functional teams * Fosters a sense of shared responsibility among the team Emergency Response: * Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills Regulatory Compliance and Quality Improvement: * Compliance with DFCI policies and procedures * Understanding their role and responsibility in obtaining successful Joint Commission accreditation * HIPPA regulation compliance * Completion of assigned AEU and Health Stream competencies * Actively participates and provides constructive feedback on quality improvement projects Information Technology: * Maintains a level of competency in all operational systems including: Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE * Actively engaged in system upgrades and effected operational changes * Manages supply of RTLS badges including: assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges * Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures Qualifications Bachelor's degree preferred. Prior customer service experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Excellent verbal and written communication skills * Excellent customer service skills and ability to perform under pressure * Ability to multi-task and function as an integral member of the team * Strong organizational, problem solving and critical thinking skills * Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day * Demonstrated flexibility and ability to take on additional responsibilities as situations require Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

**Fully On-Site: Monday - Friday, 6:00 AM - 2:30 PM** Reporting to the Practice Director, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Reporting to the Practice Manager and working under the guidance of the Lab Services LSC Lead, this mission critical position is responsible for the following: **Check-In/Administrative:** + Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines + Acquires, enters and links verbal lab orders from Providers + Maintains confidentiality of Protected Health Information (PHI) + Performs past-pending reconciliations + Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards + Performs front desk check-in functions: verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients + Notifies nursing and lab staff of issues as needed + Answers telephone and provides general disease or program-specific information to callers within the scope of knowledge and authority + Reviews missing labs reports and works with staff from other departments to resolve missing labs + Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient + Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs **Imaging Services:** + Creates orders and imports outside images from digital media into Epic + Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS + Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS + Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue + Mails requested CDs back to patient or discarding of CDs per departmental guidelines **Patient Experience:** + Delivers outstanding customer service to internal and external customers + Timely and accurately responds to the needs of internal and external customers + Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary **Communication and Collaboration:** + Demonstrates ability to effectively communicate across leadership levels and with varying audiences + Synthesizes and communicates complex information in patient friendly terms + Works effectively as a member of the team and across functional teams + Fosters a sense of shared responsibility among the team **Emergency Response:** + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills **Regulatory Compliance and Quality Improvement:** + Compliance with DFCI policies and procedures + Understanding their role and responsibility in obtaining successful Joint Commission accreditation + HIPPA regulation compliance + Completion of assigned AEU and Health Stream competencies + Actively participates and provides constructive feedback on quality improvement projects **Information Technology:** + Maintains a level of competency in all operational systems including: Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE + Actively engaged in system upgrades and effected operational changes + Manages supply of RTLS badges including: assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges + Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures Bachelor's degree preferred. Prior customer service experience preferred. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent verbal and written communication skills + Excellent customer service skills and ability to perform under pressure + Ability to multi-task and function as an integral member of the team + Strong organizational, problem solving and critical thinking skills + Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day + Demonstrated flexibility and ability to take on additional responsibilities as situations require **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Site: Brigham and Women's Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGB Anesthesiology As an Administrative Coordinator, you'll play a key role in ensuring the smooth functioning of departmental operations. From managing space and facilities to supporting leadership and coordinating cross-functional projects, your work will directly contribute to the success of our team and the experience of our stakeholders. Hybrid schedule after fully trained, with on-site days located at Brigham & Women's Hospital. Job Summary Summary Responsible for providing comprehensive administrative support and coordination to ensure the smooth operation of various business functions. Manages administrative tasks, manages departmental space and facilities, coordinates projects and programs, and serves as a point of contact for internal and external stakeholders. Does this position require Patient Care? No Essential Functions * Provide high-level administrative support to individuals who may include senior-level management, clinical leadership, executives, or department heads, including managing calendars, scheduling meetings, and coordinating travel arrangements. * Manages all aspects of departmental facilities and office space, including but not limited to: ordering equipment, software, and furniture, coordinating space moves/relocations, collaborating with hospital-based teams to respond to urgent facilities matters, and troubleshooting facilities issues as they arise. * Assist in the planning, execution, and monitoring of departmental programs, ensuring that timelines and deliverables are met. * Serve as a point of contact for internal and external stakeholders, including employees, clients, vendors, and partners. * Organize and maintain files, records, and documents in both physical and electronic formats. * Identify opportunities for streamlining administrative processes and implement effective solutions. * Assist in the planning and execution of meetings, conferences. * Track and reconcile expenses, process invoices, and ensure adherence to budgetary guidelines. * Activities pertaining to the above may include multiple locations. * This position is hybrid. Qualifications Education High School Diploma required; College Education preferred. Can this role accept experience in lieu of a degree? No Experience Administrative Support Experience 3-5 years required, and Leadership Level Support Experience 2-3 years required Knowledge, Skills and Abilities * Proficient in using office productivity software such as word processing, spreadsheet, and presentation tools. * Demonstrated professionalism, integrity, and the ability to handle confidential information with discretion. * Ability to adapt to changing priorities and work effectively in a dynamic environment. * Strong problem-solving skills to resolve issues and make sound decisions independently. * Strong written and verbal communication skills to effectively interact with individuals at all levels of the organization. * Excellent organizational abilities to manage multiple tasks, prioritize work, and meet deadlines. Additional Job Details (if applicable) Remote Type Hybrid Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Specializes in providing administrative and secretarial support as directed and under moderate supervision for the PI and administrative staff. This job requires excellent organizational skills. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role. Essential Functions * Work closely with the PI and Program Director to manage very busy business calendar for the PI. This will include coordinating recurring group meetings both on- and off-site, including securing transportation, room locations and catering, as required. Will also organize trans-continental meetings either via phone or videoconference and will be responsible for communicating PI availability to the Program Director and laboratory members. * Coordinate extensive domestic and international travel arrangements for the PI, including flights, hotel and ground transportation, and associated visa paperwork. * Process travel expenses and invoices. Track all invoice activity, including generating purchase orders and following up on unpaid invoices. * Coordinate arrangements for visiting speakers and prospective candidates. This includes greeting/escorting candidates, arranging travel, hotel and meal accommodations, as well as expense reimbursement. Coordinate on-site arrangements for conferences/meetings as directed. Coordinate catering for meetings and special events as required. * Assist Program Director in preparing grants applications and progress reports. * General administrative duties for laboratory members will include preparing FedEx shipments, ordering office supplies, maintaining computer hardware/software inventory, including purchasing upgrades for both as required. * Organize, maintain and develop office files, directories, listings (may include grants, manuscripts, reprints of journal articles, CVs, biosketches, photographs, protocols, office forms, research information, etc.) as necessary for the operation of the office. * Serve as back up to the Program Director, as well as other administrative team members, as required. * Keep the lab website updated. * Other duties and special projects as assigned. * Remain knowledgeable of business unit policies. * May make contacts of a sensitive, complex, and confidential nature. * Completes routine tasks under moderate supervision. * Complies with all policies and standards * Performs other duties as assigned Does this position require Patient Care (indirect/direct)? No Qualifications Education. * Bachelor's degree * Minimum 2 years of comparable level administrative support experience required Can this role accept experience in lieu of a degree? No Experience Administrative Assistant or Secretarial Experience 2-3 years required Knowledge, Skills & Abilities * Excellent organization, communication and interpersonal skills a must * Mature and professional manner, discretion and confidentiality a must * Good writing skills including knowledge of grammar as well as spelling and punctuation * Ability to prioritize in order to meet deadlines * Ability to carry out responsibilities accurately and independently * Proficiency in Microsoft Office Software packages; Canva (or equivalent); basic website editing skills * Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing Additional Job Details (if applicable) Remote Type Onsite Work Location 60 Fenwood Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The MGH Center for Health Outcomes and Interdisciplinary Research (CHOIR) within the Department of Psychiatry is seeking an Administrative Assistant to provide administrative support to the Director of CHOIR, Dr. Ana-Maria Vranceanu. CHOIR is an interdisciplinary clinical research center with a longstanding commitment to the development, testing and implementation of mind-body and lifestyle interventions for patients, caregivers, and patient-caregiver dyads in both hospital and community settings and across the lifespan. CHOIR is an established center with multiple NIH funded clinical trials, an internship in Clinical Psychology, a T32 postdoctoral fellowship, and a Resource Center for Minority Aging Research. Qualifications We are looking for an experienced Administrative Assistant to support Dr. Ana-Maria Vranceanu, the Director of CHOIR, Director in the Office of Research Careers and Associate Chief of Research This role would require providing complex administrative support and overseeing projects in support of the Dr. Vranceanu and CHOIR. Independently initiating, organizing, and implementing systems and procedures will be key responsibilities to efficiently manage the administrative processes, as well as but not limited to: * Represent Dr.Vranceanu to high level internal and external constituents. Answer policy questions and determine appropriate course of action for sensitive issues and matters of significance that have organization-wide visibility and potential cost or organizational repercussions. * Effectively manage and balance individual, management, and organizational needs when determining appropriate solutions to often complex problems. * Gather information, research matters and write memos, letters, and reports utilizing independent judgment. Draft professional communications and presentations for executive audiences with clarity, consistency, and attention to detail. * Gather data and run reports to assist with developing CHOIR annual reports. Independently manage CHOIR data tracking. * Manage, review and revise Dr. Vranceanu's biosketch, Other Support page, letters and memos * Plan and coordinate CHOIR internal and external events, including department meetings, retreats, trainings and celebrations. Oversee logistics, communications, expenses and post-event analysis. * Manage and organize travel, including preparing expense reports * Regularly use artificial intelligence tools (ChatGPT and Microsoft CoPilot) to enhance administrative productivity, generate content drafts and automate routine tasks. * Support strategic initiatives and CHOIR projects with high attention to detail, independent follow-through, and effective cross-team coordination. Education * Bachelor's degree required Experience * 5-8 years of directly related experience in an executive office setting, preferably in an academic medical center. Knowledge, Skills & Abilities * Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. Must be proficient in creating and formatting spreadsheets (including formulas and pivot tables), managing shared drives, and developing professional presentations. * Demonstrated ability to independently manage data tracking and reporting tools, using Excel and Dropbox for team-wide access and collaboration. * Experience with event coordination and logistics, including internal meetings, leadership retreats, and virtual or hybrid sessions. * Familiarity with modern productivity tools and platforms, including Microsoft Teams, Zoom, SharePoint, and cloud-based project management systems. * Comfort using artificial intelligence platforms (e.g., ChatGPT, Copilot) to generate professional content, streamline communication, and enhance administrative workflows. * Excellent written and verbal communication skills, with the ability to draft clear, professional correspondence and represent leadership with discretion. * Time Management: exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. * Flexibility to handle multiple tasks and deadline pressures. * Quality Assurance: Skills to work efficiently and effectively * Good judgement: Ability to identify issues/projects and initiate plans to address; demonstrates forthrightness and integrity. * Discretion and Confidentiality: Ability to handle extremely sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained. * Critical Thinking/Decision Making: Ability to innovate, think, and plan strategically, manage multiple projects simultaneously, and be committed to positive conflict resolution when challenging situations arise. * Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Must demonstrate strong writing, formatting, and editing skills with a professional tone across emails, memos, reports, and presentation materials. Ability to use AI tools (e.g., ChatGPT or Copilot) to draft, refine, and proofread communications. * Oral Communications: Must be able to communicate clearly, professionally, and efficiently in both virtual and in-person meetings. Comfortable interfacing with senior leadership and external stakeholders, including presenting or summarizing information. * Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Must demonstrate technological fluency, including familiarity with Microsoft Office 365, cloud-based collaboration tools, and emerging technologies relevant to administrative support. Willingness to learn new platforms and tools independently is essential. * Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Must take initiative in improving team processes through better organization, communication, and follow-up. Ability to maintain positive relationships while managing multiple requests and deadlines across teams. * Customer Service: Demonstrates professionalism and a solutions-oriented mindset in high-pressure or sensitive situations. Responds to requests and emails in a timely, thoughtful, and courteous manner. Maintains composure and confidentiality when dealing with challenging interactions. Additional Job Details (if applicable) Physical Requirements Normal working conditions Remote Type Hybrid Work Location 15 New Chardon Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Massachusetts General Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary At the MGB Urology Clinic within Newton Wellesley Hospital: Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role. Essential Functions Prepare reports, meeting minutes and correspondence. Create and edit documents, spreadsheets and presentations. Manage schedules, arrange appointments and itineraries. Coordinate meetings, travel, conference calls, and complete expense reports. Answer and transfer phone calls. May perform transcription and proofread and edit literature, prepare applications for department. Remain knowledgeable of business unit policies. May make contacts of a sensitive, complex, and confidential nature. Completes routine tasks under moderate supervision. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? No Qualifications Education High School Diploma or Equivalent required or Trade/Technical/Vocational Diploma Related Field of Study preferred Can this role accept experience in lieu of a degree? No Experience administrative Assistant or Secretarial Experience 2-3 years required Knowledge, Skills & Abilities Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, payroll and other duties as assigned. This is an intermediate-level support role. Typical schedule is Monday - Friday standard business hours. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Administrative Assistant or Secretarial experience 0-1 year preferred Knowledge, Skills and Abilities - Basic understanding of office procedures including filing, copying, scanning, printing and faxing. - Basic Proficiency in MS Office. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong customer service skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $17.42 - $26.12 determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth. Position Summary: Pre-Admission Test Secretary PACU/SDC/PAT Per Diem Days The Pre-Admission Testing Secretary provides clerical support to ensure all documentation is received for a smooth patient flow day of surgery. Additionally, The Pre-Admission Testing Secretary provides reception/patient check-in for surgery and Pre-op testing. JOB DUTIES AND RESPONSIBILITIES: * Provide a welcoming and supportive environment for patients. * Create charts for surgical procedures in advance and presently. * Manage filing of all patient charts and documents for pre-admission testing (PAT). * Coordinate chart documentation and requests for specialist and Primary Care Physician (PCP) clearance notes. * Place calls to offices and providers using correct phone etiquette * Answer calls and provide direction to patients for pre-operative process as it applies to the surgical experience using correct phone etiquette * Manage faxed documents and file in current upcoming patient records or files received documents in central files for future procedures. * Communicate and coordinate patient information regarding day of surgery and pre-op with nursing staff in PAT and other areas as needed. * Coordinate received orders with nursing and other departments as necessary, example: faxed Pharmacy orders, faxed Lab orders * Manage patient status in Meditech as needed, example, Lab appointments in PAT. * Scans documents into patient record complying with Medical Records requirements. * Check in patients for Surgery/Pre-op testing appointments in Meditech * Collaborate with Registration team for smooth patient flow and registration requirements * Verify patient identification, correct surgeon/procedure, and laterality as part of Universal protocol * Assure that charts are present with complete critical components of patient record for daily schedules * Communicate with SDC and OR teams for patient throughput and schedule changes or concerns * Place patient calls for arrival times day prior to surgery and day of surgery schedule changes * Provide back-up for EKG as needed. EDUCATION AND RELATED EXPERIENCE: Minimum Required: * High school diploma or equivalent * 2 years of customer service experience * Experience in a team environment * Demonstrated communication skills * Experience performing clerical and phone duties in an office- or health-care related environment * Must have outstanding customer service attitude and demonstrate a commitment to professional behavior * Able to read and comprehend English language Preferred: * Associates degree * Bilingual English/Spanish preferred * Medical experience/terminology preferred * Strong computer skills and ability to learn multiple health care-related computer systems