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Technical Assistant jobs at Lawrence General Hospital - 69 jobs

  • MRI Technical Assistant

    Lawrence General Hospital 4.4company rating

    Technical assistant job at Lawrence General Hospital

    At Merrimack Health, we are committed to pay transparency and equity. The base salary range is (Min) $17.00 to (Max) $25.50 hourly, excluding fringe benefits and potential bonuses. Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth. As the MRI Technical Assistant, you will be responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. DUTIES AND RESPONSIBILITIES: * Greets and assists patients, customers and visitors in person and over the phone. * Will perform patient registration in various systems. * Answers all phone calls in a professional and courteous manner. * May be responsible for verifying insurance coverage and obtaining prior authorization. * May perform preliminary screening of patients prior to procedures, which may include medical history. * May transport patients to/from the exam room. * Will maintain a clean and organized work area. * Will ensure accuracy of patient records. * May schedule patient appointments and obtain insurance verification and/or authorization. * Performs all duties within HIPAA regulations. * Other duties as assigned. EDUCATION AND RELATED EXPERIENCE: Required: * High School Diploma or equivalent experience required. * Strong customer service skills. * Organizational and multitasking skills. * Solid knowledge of computer applications and programs. Preferred: * CPR Certification is a plus. * Six months customer service or related experience and/or training. * Knowledge of medical terminology is a plus. * Bilingual in Spanish is a plus.
    $25.5 hourly 29d ago
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  • Rad Tech Assistant - Per Diem

    Beth Israel Lahey Health 3.1company rating

    Newburyport, MA jobs

    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. RADIOLOGIC TECHNICAL ASSISTANTJob Description:Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1. 7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system. Are you ready to become a part of our dynamic Emergency Department team?Shift: Per Diem, RotatingResponsibilities:Assist Imaging staff with patient care duties. Maintains supplies and keeps exam room prepared and ready for patients. Handles reception and clerical duties as required. Delivers exemplary service to patients, families, and physicians, and co-workers. Under the supervision of the Imaging Staff, assists with patient care duties. Assists staff with the cleaning of equipment after each patient. Duties may include greeting patients, directing patients to designated changing areas, and giving verbal instructions on changing for examinations. Keep patients cared for in a timely manner and keep them informed of any delays and wait times while ensuring all work areas kept stocked and organized. Transport patients as needed. Maintains appropriate documentation for regulatory standards and medical records, while safeguarding patient confidentiality. Report any issues with IT equipment, faxes, phones, etc to imaging staff. Demonstrates working knowledge of infection control practices for patients, self, and staff. Assists with clerical functions related to Meditech and PACS such as scanning documents, burning or uploading CDs. Assists with image loan requests as necessary. Informed and aware of all COVID & Infection Control processes. Understands policies and procedures for Diagnostic Imaging and Hospital. Practices all patient interactions with compassion while adhering to double identifier practices. Minimum EducationPreference is given to individual currently enrolled in a Radiologic Technologist or similar type of program, High School Diploma or G. E. D. Required LicensesBCLSBenefits working at Anna Jaques Hospital:Tuition ReimbursementCareer Development and OpportunitiesFree On-Site ParkingDiscounts/Savings on various businesses. Health and Wellness activities Apply today and learn more! Pay Range: $17. 00 - $22. 88The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
    $17 hourly 60d+ ago
  • Technical Support Specialist

    Hologic 4.4company rating

    Remote

    All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning Technical Support team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. Think this role is for you? This individual has an ability for troubleshooting issues beyond “computer stuff.” In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. Key Outcomes: Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. Document calls in the CRM system and escalate issues that require further investigation. Authorize return of customer product for investigation. Determine replacement of product as warranted. Potential Growth Opportunities: Represent Technical Support as specialist for designated product(s). Act as liaison to other departments within the division concerning issues related to specific product lines. Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. Build relationships with partners and distributors. Writing and reviewing procedures. Provide guidance and coaching to other Technical Support personnel. Do you have what it takes? You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. You are comfortable speaking on the phone and have flexibility in your schedule. We are looking for someone who is eager to start their career in this field and wants to grow within the department. Additional qualifications: Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). Experience as a Cytology Prep Technician (desired). Experience with cytology, RT PCR, molecular, or virology (desired). Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
    $71k-106k yearly Auto-Apply 45d ago
  • Technical Support Specialist

    Hologic 4.4company rating

    Marlborough, MA jobs

    United States All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day. Our award-winning **Technical Support** team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products. **Think this role is for you?** This individual has an ability for troubleshooting issues beyond "computer stuff." In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues. You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email. We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays. **Key Outcomes:** + Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email. + Document calls in the CRM system and escalate issues that require further investigation. + Authorize return of customer product for investigation. + Determine replacement of product as warranted. **Potential Growth Opportunities:** + Represent Technical Support as specialist for designated product(s). + Act as liaison to other departments within the division concerning issues related to specific product lines. + Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. + Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams. + Build relationships with partners and distributors. + Writing and reviewing procedures. + Provide guidance and coaching to other Technical Support personnel. **Do you have what it takes?** + You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you. + You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking. + You are comfortable speaking on the phone and have flexibility in your schedule. + We are looking for someone who is eager to start their career in this field and wants to grow within the department. **Additional qualifications:** + Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required). + ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired). + Experience as a Cytology Prep Technician (desired). + Experience with cytology, RT PCR, molecular, or virology (desired). + Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired). If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply! The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
    $71k-106k yearly 45d ago
  • Logistics Technology Support Specialist

    Midwest Veterinary Supply, Inc. 4.0company rating

    Lakeville, MN jobs

    Midwest Veterinary Supply is seeking a full-time Logistics Technology Support Specialist for our Lakeville, Minnesota corporate office. This is a remote role, with the ability to spend up to 10% time traveling to our Distribution Center locations and onsite at our Lakeville Corporate location. Job Summary : The Logistics Technology Support Specialist will support distribution operations by assisting in the design, testing, and implementation of warehouse management system changes. Additionally, the Logistics Technology Support Specialist will analyze data and information from many sources to ensure visibility is provided to management in order to make quality business decisions. This role will provide problem resolution leveraging the Jira ticketing system. Essential Job Functions : Work with the System Developers, Logistics Management, and other members of the Warehouse Management System maintenance and upgrade team to generate test data and execute specific scenario requests and provide detailed feedback based on results and findings. Apply analytic methods or tools to understand, predict, or control logistics operations or processes. Confer with logistics management teams to determine ways to optimize service levels, maintain supply-chain efficiency, or minimize cost. Provide guidance, support, training, and feedback to operations staff across all facilities relating to new projects, upgrades, and ongoing maintenance or development. Monitor inventory transactions at warehouse facilities to assess receiving, storage, shipping, or inventory integrity. Work with logistics management to identify areas of opportunity to reduce spending and benefit from volume-based discounts. Work with other departments to gather and assemble relevant data for current projects. Job Requirements & Qualifications : Must be able to perform each essential function satisfactorily A High School Diploma or equivalent (GED) required. A minimum of two of years of experience in a distribution environment is desired Ability to read, write and speak English Ability to read and interpret documents such as safety rules, operating instructions, and procedural manuals Basic computer skills, ability to operate a Windows-based computer and data entry Good listening and verbal communication skills to include the ability to demonstrate diplomacy and professionalism Strong organizational skills Ability to work well with others and independently The ability make quick decisions based on sound business logic Ability to work with Corporate office to achieve mutual goals Ability to remain flexible and open minded Cognos version 10.2 or greater is beneficial Strong written and verbal communication skills Strong organizational skills and the ability to multitask Must be self-motivated and able to work independently Strong customer service skills Mental & Physical Demands : Attention to detail to assure accuracy Regular interaction with people, team-player Daily deadlines may result in a fast pace of work Potential for stress related to typical problem resolution processes Acceptant of constructive criticism and feedback Continuous use of hands for writing and computer keyboard Vision: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus Use of a telephone - listening and speaking Ability to work at a desk throughout the day Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience and skills required to perform the essential functions of this job. The job description does not constitute a written or implied contract of employment. Midwest Veterinary Supply reserves the right to revise or change job duties and responsibilities as the need arises . Equipment Used : Regularly uses typical office equipment including computer keyboard and terminal, telephone, fax and copier. Work Environment : This is a remote position. Work is typically performed in an office environment Monday through Friday. Working more than 40 hours per workweek may be required. Travel may be necessary during project planning, implementation, and post go-live phases. Salary/Benefits : We offer competitive pay and a comprehensive benefits package including Medical, Dental and Vision insurance, Life and Accidental Death & Dismemberment (AD&D) insurance, Short- and Long-Term Disability insurance, a 401k plan, paid holidays, and Paid Time Off (PTO). Our work environment is business casual and we like to have fun with weekly relaxed dress days, monthly breakfasts and birthday celebrations, and regular events like holiday contests, cookouts, and employee appreciation celebrations. About Us : Midwest Veterinary Supply, Inc. (MVS) has provided quality service and merchandise to the veterinary profession since 1961. Our products are distributed from eight branches located in key geographic locations within our trade area. We take great pride in getting our orders out the same day as called in and having the product in the customer's hand the next day. MVS carries products and equipment from most major manufacturers. As we continue to grow, our goal will be, as it has always been, to provide the veterinary profession the very best in service along with quality merchandise at fair and competitive prices. Midwest Veterinary Supply believes in providing equal employment opportunities for all employees and will not violate any law prohibiting discrimination for or against any employee or applicant for employment on the basis of any characteristic protected under local, state, or federal statute, ordinance, or regulation. To view applicable employment notices, please click here to visit our Careers page. California residents, click here to view the California Consumer Privacy Act Disclosure.
    $32k-60k yearly est. Auto-Apply 8d ago
  • Technical Support Specialist, Interoperability

    Medical Information Technology 4.8company rating

    Canton, MA jobs

    Full-time Description Technical Support Specialists, Interoperability are responsible for implementing, updating, and supporting MEDITECH customers and the various interfaces we use to send and receive administrative and clinical data to and from other vendor systems. As a member of our Client Services team, your job would involve: Troubleshooting, researching, and solving interface problems and customer issues Communicating effectively with industry vendors in a wide range of areas Diagnosing and documenting interface problems and probable causes Communicating with programming staff to identify, test, and implement solutions Training new customers on various interface products to ensure project deadlines are met Keeping up to date on latest industry standards for communicating healthcare information Serving as a project manager for defining, documenting, developing, testing, and delivering an integration solution for various interoperability projects with our customer base Tracking and documenting related milestones in regards to billable projects as part of the project management process. Requirements Bachelor's or associate's degree with coursework in a computer programming related field (i.e., Computer Science, Mathematics, Engineering) and/or related military experience preferred Exceptional written and verbal communication skills Strong written ability for technical specifications and requirements Excellent customer service skills High comfort level presenting to and interacting with cross-functional teams of both technical and non-technical staff at all organization levels Strong customer service experience Industry knowledge of quality programs, reporting, and business metrics preferred Experience with statistical analysis, data management, or analytics preferred Experience with data and analytics tools (e.g. SQL, LOGI, Google Analytics etc.) preferred Self motivated and proven leadership skills in past projects or initiative Ability to take on multiple projects, conduct webinar training/presentations at the same time and independently recognize areas for further improvement or focus Flexibility with shifting priorities and ability to maintain a wide variety of responsibilities and workload Ability to work independently and meet deadlines without reminders Ability to work with most demanding/complex customers Strong attention to detail Ability to multitask in a fast-paced environment Willingness to learn new industry initiatives Hiring salary range: $54,000- $66,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. This is a hybrid role which includes a blend of in-office and remote work as designated by the management team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $54k-66k yearly 60d+ ago
  • Technologists Assistant

    Center for Diagnostic Imaging 4.3company rating

    Peabody, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Technologists Assistant to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Technologists Assistant, you will be responsible for assisting/supporting the Technologists in a variety of ways (based on need), allowing the Technologists patient schedules to remain on time. This role is also responsible for ensuring that the scanning area runs smoothly, is maintained and kept organized. This is a full-time position, working 40 hours per week, Monday-Friday days and/or evening hours as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: (70%) Technologist Assistance * Monitors MRI, CT, arthrogram and x-ray schedules * Adjusts patients schedule when necessary and keeping all techs informed of any changes * Greets and escorts patients to changing room; briefly explains procedure * Prepares patient jackets and compiles films putting them together in appropriate jacket according to date and number * Assists technologists in room set up between patients, including putting proper coil on table, putting previous coil away and changing table sheet * Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table * Restores and networks all previous exams for next day's returning patients (20%) Cleaning & Organization * Stocks and cleans work and control areas and MRI room(s) * Ensures that all MRI patient areas are stocked and organized in a neat and tidy manner * Cleans and stocks patient prep room and patient restroom * Stocks linen and empties laundry at the end of the night * Organizes and cleans supply closet and computer rooms * Organizes radiologist reading area after radiologist has left for the day * Checks with MRI technologists, Medical Records and/or Front Office for additional duties as needed (5%) Other Duties as Assigned * Projects, tasks, etc. Required: * At least 16 years of age Preferred: * High school diploma or equivalent * Currently enrolled in a Radiologic technologist program RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $32k-37k yearly est. 60d+ ago
  • Technical Support Specialist, Off Hours

    Medical Information Technology, Inc. 4.8company rating

    Fall River, MA jobs

    The Off-Hours Technical Support team is essential to ensuring our customers have a reliable, secure, and high-performing MEDITECH EHR system. This team addresses technical challenges impacting the system's core code, web infrastructure, and integrations (REST APIs). Beyond troubleshooting, the Off-Hours Technical Support team collaborates with customers and vendors on large-scale IT projects. This collaborative effort resolves a wide range of issues, including software bugs, hardware malfunctions, network problems, and functionality issues within the customer's MEDITECH EHR solution. As a member of our Technical Support team, your job would involve: * Identifying and troubleshooting technical issues related to hardware, networking, operating systems, databases, cloud structures, and related areas * Collaborating with other members of the Off-Hours technical team to triage and resolve identified issues, including those within the infrastructure and/or applications * Serving as a front-line technical resource for recognizing and resolving issues in the EHR, understanding the critical nature of any system disruption in a healthcare setting * Working on scheduled customer technical projects during off-hours to minimize customer downtime. Examples include assisting with data center moves, hardware and software upgrades, Windows patching, system-level code delivery, etc. * Collaborating with customers and assisting vendor partners on large-scale IT projects involving software, hardware, network, and functionality issues with their MEDITECH EHR solution * The position is located in our Southcoast (Fall River) location, with certain days allowed in Foxborough * Hours for the position are Tuesday - Friday, 12:00 AM - 9:00 AM Requirements * Bachelor's or associate degree with coursework in a computer-related field * Familiarity with Windows Server and desktop environments * LAN/WAN and PC maintenance skills * Experience with database management and architecture * Flexible and proactive approach to problem-solving * Exceptional written and verbal communication skills * Strong analytical and problem-solving skills * Ability to multitask in a fast-paced environment. Hiring salary range: $54,000- $66,000 per year. This position includes a 15% shift differential. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. This is a hybrid role which includes a blend of in-office and remote work as designated by the management team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $54k-66k yearly 60d+ ago
  • Technical Support Specialist, Off Hours

    Medical Information Technology 4.8company rating

    Fall River, MA jobs

    Full-time Description The Off-Hours Technical Support team is essential to ensuring our customers have a reliable, secure, and high-performing MEDITECH EHR system. This team addresses technical challenges impacting the system's core code, web infrastructure, and integrations (REST APIs). Beyond troubleshooting, the Off-Hours Technical Support team collaborates with customers and vendors on large-scale IT projects. This collaborative effort resolves a wide range of issues, including software bugs, hardware malfunctions, network problems, and functionality issues within the customer's MEDITECH EHR solution. As a member of our Technical Support team, your job would involve: Identifying and troubleshooting technical issues related to hardware, networking, operating systems, databases, cloud structures, and related areas Collaborating with other members of the Off-Hours technical team to triage and resolve identified issues, including those within the infrastructure and/or applications Serving as a front-line technical resource for recognizing and resolving issues in the EHR, understanding the critical nature of any system disruption in a healthcare setting Working on scheduled customer technical projects during off-hours to minimize customer downtime. Examples include assisting with data center moves, hardware and software upgrades, Windows patching, system-level code delivery, etc. Collaborating with customers and assisting vendor partners on large-scale IT projects involving software, hardware, network, and functionality issues with their MEDITECH EHR solution The position is located in our Southcoast (Fall River) location, with certain days allowed in Foxborough Hours for the position are Tuesday - Friday, 12:00 AM - 9:00 AM Requirements Bachelor's or associate degree with coursework in a computer-related field Familiarity with Windows Server and desktop environments LAN/WAN and PC maintenance skills Experience with database management and architecture Flexible and proactive approach to problem-solving Exceptional written and verbal communication skills Strong analytical and problem-solving skills Ability to multitask in a fast-paced environment. Hiring salary range: $54,000- $66,000 per year. This position includes a 15% shift differential. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. This is a hybrid role which includes a blend of in-office and remote work as designated by the management team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $54k-66k yearly 60d+ ago
  • Help Desk Support Specialist

    Mevion 3.9company rating

    Littleton, MA jobs

    The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.
    $88k-123k yearly est. Auto-Apply 60d+ ago
  • Help Desk Support Specialist

    Mevion 3.9company rating

    Littleton, MA jobs

    The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.
    $88k-123k yearly est. Auto-Apply 60d+ ago
  • IT Helpdesk Technician

    Bird Rock Systems 3.8company rating

    San Diego, CA jobs

    Job DescriptionSalary: $26.50-$29.00 Hourly DOE IT Helpdesk Technician Why Bird Rock Systems At Bird Rock Systems, we take pride in being named one of the Inc. Magazines Best Workplaces Award winners and Inc. 5000 Fastest Growing Private Companies. Our dynamic journey to success is fueled by a team of passionate individuals who thrive in a fast-paced environment. We're more than a workplace; we're a community of fun-loving people dedicated to excellence. What Sets Us Apart: Best Workplace Awards: Bird Rock Systems is honored to be recognized as one of San Diego Business Journal's Best Places to Work and Inc.'s Best Workplaces, highlighting our commitment to fostering a positive, collaborative, and innovative work environment. Fast-Paced Growth: As an Inc. 5000 honoree, we're committed to driving innovation and pushing boundaries. Join us to be part of a dynamic and ever-evolving company. Vibrant Company Culture: We believe in creating an environment where work feels like fun. Our team is more than colleagues we're friends who collaborate, support, and celebrate together. Core Values: Our values define us. Loyalty, work/life balance, kaizen (continuous improvement), unwavering integrity, exceptional customer service, and giving back to our community are the cornerstones of Bird Rock Systems. Your Opportunity: At Bird Rock Systems, you're not just an employee you're an essential part of our growth story. Join our team of driven professionals who embrace challenges, value camaraderie, and thrive on making a difference. If you're ready to work in an exciting atmosphere that blends passion, innovation, and purpose, we invite you to apply and embark on a rewarding journey with us. Take the next step towards an inspiring career. Apply now and become a proud contributor to Bird Rock Systems' exceptional trajectory! Join us on our journey. Apply today. Position Summary We are looking for a proven performer to help fuel our aggressive growth strategy and complement our unique company culture. The Technology Helpdesk Technician is an technical position supporting technical enterprise-class solutions. This position is welcome to those who have two years of experience in the technology industry. Bird Rock Systems is represented by the best of the best technical engineers to learn from with many different skill sets including networking, security, storage, virtualization, wireless, cloud and collaboration technologies. This position includes mentoring, web-based training, on-the job training, and technical certifications. You will get hands-on experience assisting the services team with internal technical issues and with various customer projects. You will support various technical requests from all departments: Triage and fix technical areas impacting employee productivity. Provide optimization reports for various IT and IT Security tools. Act as a technical resource for employee inquiries. Create and maintain technical documentation. Main Duties Install and configure computer hardware, software, systems, phones, mobile devices. Set up PCs and equipment. Support business applications. Monitor and maintain cloud applications including Office 365. Respond in a timely manner to service issues and requests. Provide in-person technical support across the company. Troubleshoot login/permission issues. Repair and replace equipment as necessary. Participate in testing new technology. Complete company and partner training and certification tests. Increase technology acumen via engineering whiteboard sessions, vendor training, product demos, and industry seminars. Ensure customer satisfaction in every step of problem resolution. Track customer issues. Document diagnostic steps while troubleshooting reported problems. Conduct research to find correct solutions. Provide quality support to customers employing a high degree of customer service, technical expertise, and timeliness. Respond to customer inquiries in a timely manner. What You Bring Education & Experience Undergraduate degree, or equivalent, pertaining to IT. Two years of experience with IT support and IT projects. General industry knowledge of technology vendors, applications, and trends. Qualifications & Key Skills Ability to commit to full-time schedule, as detailed on upon employment Strong desire to do an excellent job. Strong passion for technology. Listens to people with technical needs identify be sensitive and responsive to technical needs. Excellent written and verbal communication skills. Able to express ideas clearly and convey necessary information. Able to recognize and attend to important details with accuracy and efficiency. To show us youve read this posting carefully, please answer the following question in your application: Youre in a race and you pass the person in second place. What place are you in now? Able to maintain a positive attitude in the face of criticism, rejection, or failure. Able to constructively work under deadlines. Able to think strategically and tactically. Able to identify areas of risk/concern in area of responsibility. Ability to apply knowledge, experience, and expertise when addressing issues. Build solid and effective working relationships with others. Knowledge and expertise in related areas of responsibility. Strong organizational and time management skills, driving tasks to completion. Interest in attending various program events, including social gatherings, career development workshops, and more. Preferred Skills IT infrastructure, cybersecurity, or related technical background Certification - CompTIA, ITF, A+, Network+, Security+, or similar Location Requirements Location type: Onsite Onsite location: San Diego, California, United States Remote work requirements: N/A Time Requirements Schedule: Full time Employment duration: Temporary to Permanent Estimated start date: Immediate Estimated end date: TBD, based on availability, experience, and job performance. Compensation Expected Pay: $26.50-$29 Hourly DOE The above represents the expected compensation range for this job requisition. Ultimately, in determining pay, well consider location, experience, and other job-related factors.
    $26.5-29 hourly 26d ago
  • IT Helpdesk Technician

    Bird Rock Systems 3.8company rating

    San Diego, CA jobs

    Why Bird Rock Systems At Bird Rock Systems, we take pride in being named one of the Inc. Magazines Best Workplaces Award winners and Inc. 5000 Fastest Growing Private Companies. Our dynamic journey to success is fueled by a team of passionate individuals who thrive in a fast-paced environment. We're more than a workplace; we're a community of fun-loving people dedicated to excellence. What Sets Us Apart: Best Workplace Awards: Bird Rock Systems is honored to be recognized as one of San Diego Business Journal's Best Places to Work and Inc.'s Best Workplaces, highlighting our commitment to fostering a positive, collaborative, and innovative work environment. Fast-Paced Growth: As an Inc. 5000 honoree, we're committed to driving innovation and pushing boundaries. Join us to be part of a dynamic and ever-evolving company. Vibrant Company Culture: We believe in creating an environment where work feels like fun. Our team is more than colleagues - we're friends who collaborate, support, and celebrate together. Core Values: Our values define us. Loyalty, work/life balance, kaizen (continuous improvement), unwavering integrity, exceptional customer service, and giving back to our community are the cornerstones of Bird Rock Systems. Your Opportunity: At Bird Rock Systems, you're not just an employee - you're an essential part of our growth story. Join our team of driven professionals who embrace challenges, value camaraderie, and thrive on making a difference. If you're ready to work in an exciting atmosphere that blends passion, innovation, and purpose, we invite you to apply and embark on a rewarding journey with us. Take the next step towards an inspiring career. Apply now and become a proud contributor to Bird Rock Systems' exceptional trajectory! Join us on our journey. Apply today. Position Summary We are looking for a proven performer to help fuel our aggressive growth strategy and complement our unique company culture. The Technology Helpdesk Technician is an technical position supporting technical enterprise-class solutions. This position is welcome to those who have two years of experience in the technology industry. Bird Rock Systems is represented by the best of the best technical engineers to learn from with many different skill sets including networking, security, storage, virtualization, wireless, cloud and collaboration technologies. This position includes mentoring, web-based training, on-the job training, and technical certifications. You will get hands-on experience assisting the services team with internal technical issues and with various customer projects. You will support various technical requests from all departments: Triage and fix technical areas impacting employee productivity. Provide optimization reports for various IT and IT Security tools. Act as a technical resource for employee inquiries. Create and maintain technical documentation. Main Duties Install and configure computer hardware, software, systems, phones, mobile devices. Set up PCs and equipment. Support business applications. Monitor and maintain cloud applications including Office 365. Respond in a timely manner to service issues and requests. Provide in-person technical support across the company. Troubleshoot login/permission issues. Repair and replace equipment as necessary. Participate in testing new technology. Complete company and partner training and certification tests. Increase technology acumen via engineering whiteboard sessions, vendor training, product demos, and industry seminars. Ensure customer satisfaction in every step of problem resolution. Track customer issues. Document diagnostic steps while troubleshooting reported problems. Conduct research to find correct solutions. Provide quality support to customers employing a high degree of customer service, technical expertise, and timeliness. Respond to customer inquiries in a timely manner. What You Bring Education & Experience Undergraduate degree, or equivalent, pertaining to IT. Two years of experience with IT support and IT projects. General industry knowledge of technology vendors, applications, and trends. Qualifications & Key Skills Ability to commit to full-time schedule, as detailed on upon employment Strong desire to do an excellent job. Strong passion for technology. Listens to people with technical needs - identify be sensitive and responsive to technical needs. Excellent written and verbal communication skills. Able to express ideas clearly and convey necessary information. Able to recognize and attend to important details with accuracy and efficiency. To show us you've read this posting carefully, please answer the following question in your application: You're in a race and you pass the person in second place. What place are you in now? Able to maintain a positive attitude in the face of criticism, rejection, or failure. Able to constructively work under deadlines. Able to think strategically and tactically. Able to identify areas of risk/concern in area of responsibility. Ability to apply knowledge, experience, and expertise when addressing issues. Build solid and effective working relationships with others. Knowledge and expertise in related areas of responsibility. Strong organizational and time management skills, driving tasks to completion. Interest in attending various program events, including social gatherings, career development workshops, and more. Preferred Skills IT infrastructure, cybersecurity, or related technical background Certification - CompTIA, ITF, A+, Network+, Security+, or similar Location Requirements Location type: Onsite Onsite location: San Diego, California, United States Remote work requirements: N/A Time Requirements Schedule: Full time Employment duration: Temporary to Permanent Estimated start date: Immediate Estimated end date: TBD, based on availability, experience, and job performance. Compensation Expected Pay: $26.50-$29 Hourly DOE The above represents the expected compensation range for this job requisition. Ultimately, in determining pay, we'll consider location, experience, and other job-related factors.
    $26.5-29 hourly 60d+ ago
  • Associate - Corporate - Data & Technology Transactions

    The Practice Group 4.5company rating

    Remote

    About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers globally and offer unmatched expertise and resources to help you grow from an intellectually curious self-starter into an exceptional lawyer. If you aspire to be the best, this is where you belong. About the Practice Group Latham's data and technology transactions team helps clients negotiate their most complex and important technology contracts and alliances, develop secure and compliant platforms and products, and realize the maximum value of their data and IP assets. Our group brings together the deep technical and regulatory experience and industry-focused commercial sensibility of a boutique practice combined with the global reach and depth of a first-tier global law firm. We provide strategic guidance and representation to the world's leading corporations, financial institutions, platforms, and emerging tech companies on the full range of transactions and the regulation of technology and data. Latham helps companies negotiate their key strategic alliances, joint ventures, collaborations, outsourcing and cloud agreements, and IP and technology licenses across industries and market sectors. We help clients develop strategies to protect and make maximum use of technology and data against the backdrop of an ever-evolving internet and ever-increasing regulation. We integrate seamlessly with our market-leading corporate and finance teams to provide focused guidance on the IP, technology, and data aspects of major transactions - from asset commercialization to complex carve-outs. About the Role Data and Technology Transactions Practice is seeking a highly qualified associate with a minimum of three years of experience to join our 4th to 7th year associate class. The ideal candidate will have experience working on technology and intellectual property transactions such as technology licensing agreements, development agreements, consulting services agreements, distribution agreements, strategic alliances, website and mobile application licenses, and terms of use. Additionally, the candidate should have experience in IP-related work on acquisition, investment, or financing transactions. Main Contact Details ********************* ********************************** Additional Information Investing in the well-being of our lawyers and staff is among the firm's highest priorities. Through our “LiveWell Latham” program, we offer best-in-class benefits and comprehensive resources designed to support you and your loved ones through all life's moments - from building a family and taking care of loved ones, to managing your health and saving for the future. Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. We periodically provide demographic data to legal publications, bar associations, civic and community organizations, and in some instances, to local, state, and federal government agencies as required by law or contract. So that the firm can provide this information accurately, we request that you consider self-identifying. Please click here to review your rights under U.S. employment laws. In accordance with Latham & Watkins policies, associates in this role must protect and maintain any highly sensitive, confidential, privileged, financial and/or proprietary information that Latham & Watkins retains either as part of the legal services the Firm provides to clients or for internal purposes. Los Angeles: Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link above to review the Ordinance. San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link above to review the Ordinance. Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Pay Range Associate Base Salary Discretionary bonuses may be available depending on application circumstances and position. Class of US Payroll 2026 $225,000 2025 $225,000 2024 $235,000 2023 $260,000 2022 $310,000 2021 $365,000 2020 $390,000 2019 $420,000 2018 $435,000
    $50k-85k yearly est. Auto-Apply 15d ago
  • Technologists Assistant

    Radiology Partners 4.3company rating

    Peabody, MA jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Technologists Assistant to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Technologists Assistant, you will be responsible for assisting/supporting the Technologists in a variety of ways (based on need), allowing the Technologists patient schedules to remain on time. This role is also responsible for ensuring that the scanning area runs smoothly, is maintained and kept organized. This is a full-time position, working 40 hours per week, Monday-Friday days and/or evening hours as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: (70%) Technologist Assistance Monitors MRI, CT, arthrogram and x-ray schedules Adjusts patients schedule when necessary and keeping all techs informed of any changes Greets and escorts patients to changing room; briefly explains procedure Prepares patient jackets and compiles films putting them together in appropriate jacket according to date and number Assists technologists in room set up between patients, including putting proper coil on table, putting previous coil away and changing table sheet Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table Restores and networks all previous exams for next day's returning patients (20%) Cleaning & Organization Stocks and cleans work and control areas and MRI room(s) Ensures that all MRI patient areas are stocked and organized in a neat and tidy manner Cleans and stocks patient prep room and patient restroom Stocks linen and empties laundry at the end of the night Organizes and cleans supply closet and computer rooms Organizes radiologist reading area after radiologist has left for the day Checks with MRI technologists, Medical Records and/or Front Office for additional duties as needed (5%) Other Duties as Assigned Projects, tasks, etc.
    $33k-41k yearly est. 3d ago
  • Radiologic Technologist Intern

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Northampton, MA jobs

    Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Perform diagnostic studies on patients and providing maximum amount of clinical information with minimal radiation exposure to patients. Does this position require Patient Care? Yes Essential Functions -Prepares and positions patients for diagnostic exams of various parts of the body which includes setting up equipment and patient in relation to each other to provide best demonstration of body part under study. -Enters instructions into computers, monitors and evaluates images for accuracy and completeness of order. -Makes necessary adjustments when judged to be necessary. -Evaluates radiographs for image quality and completeness. -Responds to patient's physical and psychological needs. -Explains all procedures in a clear and concise manner without causing unnecessary anxiety. -Uses Proper Hand Hygiene before and after patient contact. -Observes patient's condition and reports any change to nurse or physician. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Radiologic Technologist [Temporary - Massachusetts] - Massachusetts Department of Public Health-Radiation Control Program preferred Experience At least one year of clinical experience as a radiologic technologist 0-1 year required Knowledge, Skills and Abilities - Ability to regularly required to sit. - Ability to use hands to handle or feel; and to talk or hear. - Ability to stand and walk for extensive periods. - Ability to regularly lift and/or move up to 50 pounds. - Ability to push and pull wheelchairs and stretchers, assisting patients with disabilities. - Specific vision abilities required by this job include close vision. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $25.10 - $35.92/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $25.1-35.9 hourly Auto-Apply 32d ago
  • Helping Hand for Elderly - Help & support in ADLs

    Guardian Angel Senior Services 3.7company rating

    Framingham, MA jobs

    Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience 📅 How to Apply: Submit your resume now 📞 Call us: ************ 📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752. 🌐 Apply online: ******************************************************************* JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers) Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers) Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified) 👤 Requirements: High school diploma preferred. Benefits: 🆓 Free caregiver training & certification 💼 What We Offer: Flexible schedule Sign-On Bonuses Mileage Pay for Drivers 401K Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
    $41k-64k yearly est. Auto-Apply 40d ago
  • Technical Support Specialist | $55K-$65K | Full-Time

    Whittier Street Health Center 4.1company rating

    Massachusetts jobs

    Pay & Benefits: * Competitive salary: $55K-$65K annually * Comprehensive health, dental, and vision insurance * Life and accidental death (AD&D) insurance * Employer-funded pension plan * 403(b) retirement savings plan * Generous paid time off, holidays, and bereavement leave The Opportunity: Whittier Street Health Center is seeking a full-time Technical Support Specialist to join our IT team. This role provides critical technical support to staff and patients, ensuring that hardware, software, and systems run smoothly. The ideal candidate is solutions-oriented, customer-focused, and eager to use their IT skills to advance the mission of our community health center where we are dedicated to health equity and social justice. Key Responsibilities: * Respond to help desk tickets, troubleshoot, and resolve hardware/software issues * Install and configure new computers, printers, and peripheral devices * Perform system maintenance, updates, and performance monitoring * Assist with software installation, testing, and compatibility checks * Support staff with password resets, imaging hardware, and network setup * Document technical procedures, troubleshooting steps, and system changes * Provide one-on-one training and create user-friendly instructions for staff * Research and recommend technical solutions to improve IT systems * Coordinate with vendors for hardware and software procurement and support Requirements: * Associate's degree or higher in Computer Science, Information Systems, or related field * Prior experience in IT support, help desk, or technical troubleshooting role * Strong problem-solving skills and ability to explain tech concepts to non-technical users * Excellent customer service and communication skills * Familiarity with Windows and mac OS, networking principles, and ticketing systems * Ability to prioritize multiple requests in a fast-paced environment * Flexibility to work occasional Saturdays to support operational needs Join Our Team! Be part of a mission-driven health center where technology supports equity and excellence in care. As a Technical Support Specialist, you'll provide critical IT support while helping improve systems that serve Boston's diverse communities. Apply today and grow your IT career while making an impact. Job Type: Part-time Pay: $55,000.00 - $65,000.00 per year Benefits: * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Work Location: In person
    $55k-65k yearly 34d ago
  • Help Desk Technician

    Whittier Health Network 3.8company rating

    Haverhill, MA jobs

    Whittier Health Network Help Desk Technician Full Time, Monday-Friday days On-call rotation every 4th week $23-$25/hr We are looking for a Help Desk Technician to serve our network. You will be located within our Rehabilitation Hospital in Haverhill Mass, but requires regular travel to our hospital located in Westborough Mass. What you will do for us: Provide end user support to all applications on Whittier Health Network supported software list. Assist end users in obtaining technical support from vendors Make necessary PC repairs Perform scheduled PC maintenance Maintain, repair and install PC network lines and jacks Travel to other hospital located in Westborough Mass or corporate office located in Haverhill Mass Provide on-call duties every 4th week What you will bring to us: Bachelor Degree in computer science, technical degree in PC repair or equivalent in experience Comprehensive knowledge of Microsoft Windows, Office Standard Packages, Chrome OS and IOS Comprehensive PC repair skills Working knowledge of Microsoft Office Professional Familiarity with networking protocols and wide area connectivity concepts Valid drivers license and car required Benefits offered: 401 K Paid Vacation, Holiday and Sick Medical, Dental and Vision Life and Supplemental Life Short and Long Term Disability Hospital, Accident and Hospital policies Flexible Spending Accounts Health Savings Account
    $23-25 hourly Auto-Apply 12d ago
  • Help Desk Technician

    Whittier Health Network 3.8company rating

    Haverhill, MA jobs

    Job DescriptionWhittier Health Network Help Desk Technician Full Time, Monday-Friday days On-call rotation every 4th week $23-$25/hr We are looking for a Help Desk Technician to serve our network. You will be located within our Rehabilitation Hospital in Haverhill Mass, but requires regular travel to our hospital located in Westborough Mass. What you will do for us: Provide end user support to all applications on Whittier Health Network supported software list. Assist end users in obtaining technical support from vendors Make necessary PC repairs Perform scheduled PC maintenance Maintain, repair and install PC network lines and jacks Travel to other hospital located in Westborough Mass or corporate office located in Haverhill Mass Provide on-call duties every 4th week What you will bring to us: Bachelor Degree in computer science, technical degree in PC repair or equivalent in experience Comprehensive knowledge of Microsoft Windows, Office Standard Packages, Chrome OS and IOS Comprehensive PC repair skills Working knowledge of Microsoft Office Professional Familiarity with networking protocols and wide area connectivity concepts Valid drivers license and car required Benefits offered: 401 K Paid Vacation, Holiday and Sick Medical, Dental and Vision Life and Supplemental Life Short and Long Term Disability Hospital, Accident and Hospital policies Flexible Spending Accounts Health Savings Account Powered by JazzHR 0PR1BfEKHF
    $23-25 hourly 13d ago

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