Unit Secretary jobs at Lawrence General Hospital - 43 jobs

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to interact effectively and appropriately to an individual's intellectual level and physical ability. 1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric Essential Functions Receive incoming communications and take appropriate action to relay information to the necessary person(s). * Receive and direct Medical Staff, personnel, patients and visitors. * Notify patient's nurse of scheduled appointments. * Inform next shift Unit Secretary, Shift Charge Nurse, or Nurse Manager of problems needing attention. * Notify Case Management of the need for consultation at the request of physician or nurse. * Notify consulting physician, physician's office, or answering service of need for consultation as ordered by attending physician. * Contact religious personnel on behalf of patient as directed by nursing staff, patient or patient's family. * Contact receiving unit when patient is being transferred to assure patient unit is ready. * Receive telephone Lab reports, record appropriately, then communicate all phone reports to the appropriate nurse or physician as soon as possible. * Communicate problems and information to appropriate persons. * Participate in staffing the unit under the direction of the Nurse Manager. Place calls to staff to communicate needs of the unit. * Transcribe doctor's orders onto appropriate records accurately. * Report any STAT orders placed or written by physician to the appropriate staff immediately. * Enter any written orders into computer. * Schedule tests and x-rays around patient's needs and testing requirements (e.g. timing requirements, procedural protocols, etc.). * Enter diets into computer. * Communicate with pharmacy via fax or phone as appropriate. * Perform non-clinical duties related to the admission, hospitalization, discharge, transfer, death and leave of absence of patients. * Prepare and update patient medical record for each admission. * File forms in individual patient's medical record. * Prepare discharged patient's medical record and review the record for completion of charting, checking for signatures as appropriate. * Copy medical records as ordered for patient transfer to another facility. * Send patient's medical record to Medical Records after charting is completed, the chart is checked, and patient is discharged. * Retrieve old patient medical records. * Prepare appropriate paperwork for patient needs: i.e. surgical packets / Universal Protocol / EMTALA / Medical Necessity form / Discharge. * Ensure that appropriate stock items and equipment are available to the unit (this is in conjunction with the Unit Aide if that particular unit has a Unit Aide). * Order and maintain unit supplies. Enter appropriate charges for storeroom supplies for each patient. * Contact telephone maintenance for prompt repair if equipment malfunctions or presents a safety hazard and fill out maintenance requisition. * Participate in cost containment by efficient utilization of resources. * Complete or maintain appropriate forms, records, requisitions, etc. * Greet new patients with friendly professionalism and escort patient to room and notify appropriate nurse when needed. * Greet and direct visitors to appropriate room and inform them of hospital regulations as appropriate. * Issue correct information to patients and families. * Respect the dignity and confidentiality of the patient and family. * Participate in the orientation of new personnel. * Assist in emergency situations as directed. * Make trips to other hospital departments for patient and unit supplies (i.e. equipment, blood, storeroom, etc.) and deliver specimens, etc. * Set up chart packets (regular and pre-operative). * Make unit rounds to pick up and transport lab slips, census sheets, patient activity sheets, etc (11 pm - 7 am shift). * Functions as patient observer when 1:1 observation for patient safety is required * Delivers meal trays to patients using safe tray passing techniques (verify with RN if NPO, patient going for a test, patient with swallowing issues, etc) * May perform non-clinical tasks as directed by the patient's nurse. * • For secretary staff with Monitor Technician (MT) training: o Provides breaks for MT o Maintains competency for arrythmia recognition o Rotates to MT role as needed * • Patient Observation Role: o Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse. o Maintain safety for patients with suicidal ideation. o Immediately notify nursing staff of any unusual circumstances or obtain assistance with any restrained patient who needs attention or assistance. o Immediately report any changes in patient's condition to the patient's nurse. * May interact with patient as directed by the patient's nurse. This could mean reading the newspaper, magazine or book to the patient, playing cards or talking with the patient. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Demonstrated interpersonal, organizational, and oral and written communication skills required. - Demonstrated positive customer service skills and ability to work as a team required. - Demonstrated ability to focus and provide attention to detail required. - For Unit Secretaries on the Behavioral Health Unit, de-escalation training required within 30 days of hire or transfer into another department. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.25 - $25.38/Hourly Grade SC2C24 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures. Does this position require Patient Care? No Essential Functions * Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit. * Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a clerical support or customer service role 0-1 year preferred Knowledge, Skills and Abilities * Computer skills Microsoft Office. * Strong follow up and resolution. * Ability to prioritize and manage multiple tasks. * Strong patient/customer service skills. * Ability to learn new software systems and technology skills. * Adjusting actions in relation to others' actions. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 300 First Avenue Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members. Position: Unit Coordinator Location: M7E Schedule: 32 Hours (Evenings / Every Other Weekend) ESSENTIAL RESPONSIBILITIES / DUTIES: Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs. Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner. Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift. Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift. Uses manual/computer programs/terminal for access & data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc. Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded. Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e. Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system. Secures patients' personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location. Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required. Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc. Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit. Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry. Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials. Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed. Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed. Coordinates unit's communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc. May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records. Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy. Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc. Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms. Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only) Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access & data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed. Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient's name and medical record number. Transcribes patient care orders accurately and in a timely manner as appropriate. Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit. Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate. Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc. Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail. Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff. Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues. Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment. As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors. Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e. Participates in searches for missing patients, belongings and/or equipment. Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc. Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations. Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed. Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations. Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed. Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc. Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit. Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record. Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc. Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator. Assists in orientation of new staff, and serves as a resource to float staff on your unit. Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc. Collaborates with charge nurse/supervisor to coordinate break periods with unit activities. Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc. Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals. Follows established hospital infection control and safety procedures. OTHER DUTIES: Performs other duties as needed. JOB REQUIREMENTS EDUCATION: Requires a high school education or GED. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Must complete competency requirements as offered. EXPERIENCE: One to two years previous clerical experience. Healthcare setting preferred. KNOWLEDGE AND SKILLS: Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred. Work requires ability to accurately interpret and utilize medical terminology and abbreviations. Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc. Ability to use and troubleshoot basic office equipment. Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment. Organizational skills to effectively set priorities and efficiently complete assigned work. Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc. Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The opportunity - Unit coordinator As a Unit Coordinator, you will play a critical role in patient care by serving as the central source of information by communicating with patients, families, and medical staff. You will transcribe medical charts for patients to ensure that all their medical treatments and procedures are carried out. The position requires a high degree of accuracy and strong communications skills. To fill this position, we are looking for: ● Individuals who are highly organized and can prioritize and manage information in a demanding environment ● Talented and compassionate communicators who manage patient records according to order, completeness, integrity, confidentiality, and security ● People who thrive in a fast-paced environment where accuracy, professionalism and customer service skills are required ● Effective coordinators who can arrange for patient services between multiple departments. Qualifications * High School Diploma or GED; Associate degree preferred * Medical or health care experience desirable, but willing to train otherwise qualified candidates. * Basic computer skills and the ability to learn new systems and procedure * Effective interpersonal and communication skills * Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers * Demonstrated ability to solve basic patient and practice problems. What we offer? * Shift differential for evening, nights, and weekends. * Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings. * Employee Perks, Weekly pay, and retirement package. Additional Job Details (if applicable) Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career. Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve wonderful things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally. If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Remote Type Onsite Work Location 273 Charles Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. We are seeking an experienced administrative profession for a highly visible role within our prestigious Blake 7 Medical Intensive Care Unit at Massachusetts General Hospital. This individual must be able to provide weekly coverage every Sunday Day shift (7am-7:30pm). Applicants for this position must be able to work the coverage time indicated in order to be considered for this permanent opportunity. Blake 7 is an eighteen bed Adult Medical Intensive Care Unit, located in Boston, MA. This is a multidisciplinary unit with a variety of complex respiratory and medical patients. The unit cares for patients who may require treatments that include CVVH and ECMO. Notable diagnosis includes but not limited to sepsis, gastrointestinal, genitourinary, heme-oncology, cardiac, neurology, and infectious diseases such as H1N1, suspect Ebola virus and the novel Corona Virus. What we have to offer: Work/Life: Weekly Salary, paid training, discount MBTA and market-leading shift differential for candidates seeking a balance to thrive professionally and personally. Growth: Career and skills development programs available, as well as an opportunity to work in medicine, or to start a career in medical administration Award Winning: #1 Best Regional Hospital and "America's Best Hospital" in Boston, Massachusetts from U.S. News Best Hospitals for 2024-2025. Employee-centric: As the #1 employer in Massachusetts, our full health benefits, perks, retirement programs are industry-leading and centered around your importance to this field. Job Summary Summary Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. This position does not require Patient Care. Essential Functions* * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Experience administrative support experience 2-3 years required Knowledge, Skills and Abilities* * Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. * Proficiency in MS Office. * Ability to proofread and edit written documents. * Ability to use phone system. * Managing one's own time and the time of others. * Strong verbal & written communication skills. * Strong interpersonal, written and oral skills. * Ability to use standard office equipment. * Familiarity with medical terminology. Additional Job Details (if applicable) Remote Type Onsite Work Location 273 Charles Street Scheduled Weekly Hours 12 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 32 hrs. Days. ( 4 /8hrs shift , every other weekend and holiday) Job Summary Essential Functions (Key Roles & Responsibilities) * Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. * Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. * Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. * Also expected to provide outstanding services for every customer interaction. * Actual job duties may vary by department. * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department * Performs other duties as assigned Complies with all policies and standards health concerns patients may have and report those concerns to the nurses. Qualifications JOB DESCRIPTION QUALIFICATIONS * High School Diploma or Equivalent Required * Associate Degree Preferred Licenses/Certifications * Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred Work Experience * administrative support experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. * Proficiency in MS Office. * Ability to proofread and edit written documents. * Ability to use phone system. * Managing one's own time and the time of others. * Strong verbal & written communication skills. * Strong interpersonal, written and oral skills. * Ability to use standard office equipment. Familiarity with medical terminology Additional Job Details (if applicable) Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital? Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 32 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 40 hour position is evenings Job Summary The Opportunity -Unit Coordinator, As a Unit coordinator you will play a critical role in patient care by serving as the central source of information by communicating with patients, families, and medical staff. You will transcribe medical charts for patients to ensure that all their medical treatments and procedures are carried out. The position requires a high degree of accuracy and strong communications skills. To fill this position, we are looking for: ● Individuals who are highly organized and can prioritize and manage information in a demanding environment ● Talented and compassionate communicators who manage patient records according to order, completeness, integrity, confidentiality, and security ● People who thrive in a fast-paced environment where accuracy, professionalism and customer service skills are required ● Effective coordinators who can arrange for patient services between multiple departments. Qualifications ● High School Diploma or GED; Associate degree preferred ● Medical or health care experience desirable, but willing to train otherwise qualified candidates. ● Basic computer skills and the ability to learn new systems and procedures ● Effective interpersonal and communication skills ● Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers ● Demonstrated ability to solve basic patient and practice problems. What we offer? * Shift differential for evening, nights, and weekends. * Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings. * Employee Perks, Weekly pay, and retirement package. Additional Job Details (if applicable) Mass General Hospital is a world-renowned institution that is committed to delivering the highest quality care to our patients. As a leader in medical research and education, we offer exceptional opportunities for professional growth and development. New England's #1 Medical Center, based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital. Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve extraordinary outcomes. We are dedicated to maintaining a work-life balance that allows our employees to thrive both personally and professionally. If you are seeking a fulfilling and stimulating healthcare career, Mass General Hospital invites you to explore the diverse array of career opportunities available. We provide a range of options that cater to various interests and skills. Rest assured that your hard work and dedication will be duly recognized and rewarded. Remote Type Onsite Work Location 273 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Sign On bonus eligible 40hrs/week Night shift Working 2 8hr/shifts and 2 12/hr. shifts per week Job Summary Essential Functions (Key Roles & Responsibilities) * Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. * Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. * Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. * Also expected to provide outstanding services for every customer interaction. * Actual job duties may vary by department. * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department * Performs other duties as assigned Complies with all policies and standards Qualifications As a Unit Coordinator, you will play a meaningful role in patient care by serving as the central source of information by presenting with patients, families, and medical staff. The position requires a high degree of accuracy and strong communications skills. To fill this position, we are looking for: Individuals who are highly organized and can prioritize and handle information in a demanding environment. Hard-working and conscientious communicators who handle patient records according to order, completeness, integrity, confidentiality, and security. People who thrive in a fast-paced environment where accuracy, professionalism and customer service skills are required. What we offer? * Shift differential for evening, nights, and weekends. * Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings. * Employee Perks, Weekly pay, and retirement package. ● High School Diploma or GED; Associate Degree preferred ● Medical or health care experience desirable, but willing to train otherwise qualified candidates. ● Basic computer skills and the ability to learn new systems and procedures ● Effective interpersonal and communication skills ● Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers ● Demonstrated ability to solve basic patient and practice problems. Only candidates who meet all of these requirements will be considered. Additional Job Details (if applicable) Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital? Remote Type Onsite Work Location 267 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Night (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The opportunity| Unit Coordinator| Orthopedics & Urology- Ellison 6 is a thirty-six-bed adult inpatient orthopedic/urology/surgery unit. The patient population includes orthopedic and urologic patients who are post-surgical intervention and pre-surgery from Emergency Department, front door or clinical admissions. Fast paced, exciting environment. SCHEDULE * 24 hours| Part-time * (2) 12-hour Night shifts * Every Saturday and Sunday | 7:00pm-7:00 am Job Summary * Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. * Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. * Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. * Also expected to provide outstanding services for every customer interaction. * Actual job duties may vary by department. Essential Functions (Key Roles & Responsibilities) * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient experience throughout the unit. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department * Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Experience Customer Service experience in related or unrelated field preferred Knowledge, Skills and Abilities * Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. * Proficiency in MS Office. * Ability to proofread and edit written documents. * Ability to use phone system. * Managing one's own time and the time of others. * Strong verbal & written communication skills. * Strong interpersonal, written and oral skills. * Ability to use standard office equipment. * Familiarity with medical terminology. Additional Job Details (if applicable) Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital? Remote Type Onsite Work Location 267 Charles Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Essential Functions: * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department. Qualifications Education * High School Diploma or Equivalent required * Associate's Degree Related Field of Study preferred Licenses and Credentials * Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience * Administrative support experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. * Proficiency in MS Office. * Ability to proofread and edit written documents. * Ability to use phone system. * Managing one's own time and the time of others. * Strong verbal & written communication skills. * Strong interpersonal, written and oral skills. * Ability to use standard office equipment. * Familiarity with medical terminology. Additional Job Details (if applicable) Working Schedule/Location: * Assembly Row, Somerville, MA * Monday - Friday 3pm - 11:30pm Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No Essential Functions * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. * Duties may vary by department. Qualifications Education High School Diploma or Equivalent required or Advanced Level Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Administrative support experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 335 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Rotating (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members. Position: Unit Coordinator Location: Observation Unit Schedule: 24 Hours (Day/Evening / Every Other Weekend) ESSENTIAL RESPONSIBILITIES / DUTIES: Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs. Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner. Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift. Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift. Uses manual/computer programs/terminal for access & data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc. Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded. Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e. Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system. Secures patients' personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location. Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required. Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc. Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit. Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry. Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials. Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed. Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed. Coordinates unit's communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc. May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records. Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy. Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc. Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms. Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only) Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access & data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed. Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient's name and medical record number. Transcribes patient care orders accurately and in a timely manner as appropriate. Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit. Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate. Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc. Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail. Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff. Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues. Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment. As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors. Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e. Participates in searches for missing patients, belongings and/or equipment. Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc. Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations. Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed. Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations. Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed. Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc. Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit. Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record. Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc. Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator. Assists in orientation of new staff, and serves as a resource to float staff on your unit. Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc. Collaborates with charge nurse/supervisor to coordinate break periods with unit activities. Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc. Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals. Follows established hospital infection control and safety procedures. OTHER DUTIES: Performs other duties as needed. JOB REQUIREMENTS EDUCATION: Requires a high school education or GED. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Must complete competency requirements as offered. EXPERIENCE: One to two years previous clerical experience. Healthcare setting preferred. KNOWLEDGE AND SKILLS: Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred. Work requires ability to accurately interpret and utilize medical terminology and abbreviations. Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc. Ability to use and troubleshoot basic office equipment. Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment. Organizational skills to effectively set priorities and efficiently complete assigned work. Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc. Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. Compensation Range: $19.35- $26.04 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 24hr Nights 3x8hr shifts 11p-7:30a. Every other weekend and rotating holidays Job Summary Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No Essential Functions * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 16hr Nights 2x8hr shifts every weekend 11p-7:30a Job Summary Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No Essential Functions * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 16 Employee Type Regular Work Shift Night (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 24-hour Nights. Every other weekend rotation. Job Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No Essential Functions: * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department. Qualifications Education * High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials * Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience * Administrative support experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. * Proficiency in MS Office. * Ability to proofread and edit written documents. * Ability to use phone system. * Managing one's own time and the time of others. * Strong verbal & written communication skills. * Strong interpersonal, written and oral skills. * Ability to use standard office equipment. * Familiarity with medical terminology. Additional Job Details (if applicable) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Unit Coordinator SEIU Department: Ambulatory Surgery Schedule: Per Diem (Days + Evenings) Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. Assists the staff by running errands, delivering specimens and paperwork, and checking mail. Keeps nurses informed of in coming reports, new orders and other messages. Demonstrate awareness of patient's rights to privacy and confidentiality. Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. Assembles, labels and organizes the medical record for patient admissions. Secures records from previous admission as needed. Accurately enters orders into Epic. Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. Enters discharges into computer. Notifies administrative manager of unit activities such as, change in patients conditions. Accurately files test results in a timely manner. Copies documents as requested for unit personnel. Increases knowledge and use of hospital computer system as new programs are developed. Maintains and orders clerical supplies for the unit as directed by nurse manager. Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment. Reports to and begins work promptly. Gives adequate notice of absenteeism or tardiness. Appearance is professional in accordance with the dress code. Asks appropriate questions within job description, if an unfamiliar circumstance Performs work of equal skills, effort, and responsibility as directed. Performs other duties as assigned Requirements: Education: High School Diploma, GED or equivalent Experience: Minimum one-year working of clerical experience needed Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred. Compensation Range: $16.99- $25.24 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Unit Coordinator is responsible to the Director, Behavioral Health Nursing, or their designee directly to provide administrative support to the unit. Interacts with physicians, staff, patients and their family or significant others. Minimum Qualifications * Education o High School diploma required. * Experience o Previous secretarial experience with demonstrated computer and word processing skills required. * Licensure and/or Certification o Not required * Skills o Interpersonal skills. o Telephone manners. o Organizational skills. o Data entry skills. o Computer skills. o Must have the ability to read, write, and communicate in English. o Ability to protect confidential information.

Reporting to the Director, Medical Surgical Nursing Services, responsible for overall unit activity and efficiency and providing secretarial/clerical support to the department. Interacts with physicians, staff, and pre-hospital personnel as well as patients and their family or significant others. Minimum Qualifications * Education o High school graduate required. o Secretarial or business coursework preferred. o Medical terminology coursework preferred. * Experience o Previous secretarial experience with demonstrated computer and word processing skills required. o Previous Meditech experience preferred. * Licensure and/or Certification o Not required * Skills o Excellent customer service skills. o Interpersonal skills. o Telephone manners o Organizational skills. o Data entry skills. o Computer skills. o Must have the ability to multitask. o Ability to read, write and communicate in English. o Ability to maintain confidential information.

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $16.23 - $24.12 excluding fringe benefits and potential bonuses. Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth. Position Summary: St. Camillus Telemetry Unit, FT 32 hours, 7-3:30pm Responsible for performing a variety of administrative, computer, and supply management tasks to ensure efficient unit operations. Serves as a key point of contact for written and verbal communication between unit staff, physicians, ancillary services, patients, visitors, and families, ensuring timely and accurate information flow. Responsibilities: * Answers unit telephone calls promptly and courteously; accurately relay messages to the appropriate individuals in a timely manner. * Coordinates schedule of procedures and diagnostic tests; obtains and files results in patient charts in accordance with established protocols. * Facilitates physician consultations as required. * Prepares patient charts for admission and organizes charts for discharge, ensuring documentation complies with Health Information System standards. * Assists with patient transport arrangements and assigns rooms for cleaning as needed. * Deliver specimens to the laboratory in a timely and secure manner. * Procures necessary supplies from internal departments such as Materials Management. * Maintains a clean, organized, and secure environment to support efficient and safe operation of the nursing unit. * Collaborates as an active and engaged member of the healthcare team to promote quality patient care. * Performs all other duties as assigned. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work assignments that may be inherent in the job. Requirements: * Education: High School graduate or equivalent. * Experience: Previous two years' experience as a unit technician or related duties preferred. * Licensure/Certification: BLS required. Preferred: * Knowledge of health care terminology * Strong computer skills and ability to learn multiple health care-related computer systems Eligible employees may also participate in comprehensive benefits, including health coverage, paid time off, and wage increase programs, depending on position type (full-time, part-time, or per diem) and applicable eligibility criteria.