Layer education requirements

1. Customer Service: Soft Skills Fundamentals

4.5

(27,567)

How to keep your head when everyone else is losing theirs...

2. 5G O-RAN (Open RAN): Architecture, Procedures And Use Cases

4.4

(790)

Path to O-RAN, RAN Functional Splits, Split 7.2x for O-RAN, O-RAN Virtualization, Non & Near RT RIC, Slicing in O-RAN...

3. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

4. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Windows Command Line - Hands-On (CMD, Batch, MS-DOS)

4.5

(410)

Learn the Windows Command Line & Batch Scripting (CMD) - Become a Windows Command Line Expert - CMD, PROMPT & MS-DOS...

6. OSHA Safety Pro: Personal Protective Equipment

4.5

(1,881)

Impress management or get that job with you your ability to display life and dollar saving work place safety practices...

7. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

8. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

9. Linux Command Line Basics

4.5

(27,976)

This is an introductory course to the Linux command Line. It's great for both Linux beginners and advanced Linux users...

10. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

11. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

12. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

13. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

14. Become a Command Line Power User: Windows and Linux

4.4

(487)

Find out how to use the command line the way it was meant to be used!...

15. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

16. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

17. XML and XML Schema Definition in Easy Steps

4.5

(3,704)

Learn,Design and Practice XML and XML Schema creation from scratch in simple steps...

18. Basic Home Electrical Wiring by Example and On the Job

4.4

(524)

The Basic Fundamentals of Home Electrical Wiring, with Wiring Diagrams and Detailed Examples...

19. Linux Command Line - From Zero to Expert

4.5

(524)

Get in the rhythm of the command line as a first step towards Linux System Administration, Vo IP and many more areas...