Customer Service Representative jobs at LAZ Parking - 23649 jobs

A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting caree Customer Service Representative, Customer Service, Representative, Retail, Grocery

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: Embodies our values: Adventure Guides, Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers' needs and presents possible options Requirements The Ideal Candidate will have, among other skills and abilities: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers and team members Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners mindset; takes ownership over everything within scope of responsibility Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job Proactive approach; identifies and solves problems Adaptability; flexible to shifting priorities and a changing environment Desire to continuously improve If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry. The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries. SCHEDULE Monday-Friday, Full-time, Non-Exempt Remote Available Starting rate - $18.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‐name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support. Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory. Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts. Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline. Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity. Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement. Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status. Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management WHAT WE'RE LOOKING FOR Bachelor's degree in business, Business Administration, or equivalent industry-related experience. Minimum of 2 years of experience in customer service or sales, with direct interaction with the public. Excellent written and verbal communication skills in English, with a strong customer service orientation. Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines. Demonstrates a positive, proactive approach to task completion. Proficient in utilizing multiple software programs and platforms; strong technical aptitude. Creative problem-solving abilities and a customer-focused mindset with empathy. Exceptional attention to detail and strong analytical skills. Capable of managing time effectively and working independently with minimal supervision. Strong interpersonal skills and the ability to collaborate effectively with internal departments. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.

AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment! Key Requirements: 2 years Customer Service experience required Call Center experience preferred Excellent communication skills verbal, written and listening Ability to analyze customer's needs quickly and efficiently Appliance Parts knowledge (helpful but not required) Demonstrated competency in Windows Strong Internet Search knowledge Ability to thrive in a lively working environment and multi-task The flexibility to work weekends and other varied schedules Company Perks: Competitive salary; annual performance bonuses 100% paid Medical/Dental/Vision benefits Paid vacation Paid sick time Paid company Holiday's Catered monthly lunch Quarterly Themed Parties Sunny, casual, creative office Kitchen with coffee and pastries available Entertainment room with ping pong table, TV and video games AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation.

Position Philosophy: The duties of the Sales Associate position are to be performed by demonstrating and encouraging Stan's Merry Mart's core values. The Sales Associate position is primarily responsible for the sales and retail operations of their assigned departments. Essential Duties and Responsibilities: Employee Relations Works together with other associates to be part of the team to ensure that each customer receives outstanding service every time. Customer Service Promote Customer Service as our #1 priority in their assigned department as well as store wide. Aware of and help all customers in the store, not only in the assigned department. Maintains awareness of all promotions and advertisements that are relevant. Aid customers in locating merchandise in the store, as well as answer any customer questions Solicit customers to open an Ace Rewards account Assist customers with special orders Inventory Control Participate in the processing of new shipments and help the team to keep the receiving and back stock are clean and organized Work to prepare accurate inventory counts with inventory coordinators. Maintain accurate merchandise returns. Communications Executes the daily operational, day to day goals and priorities assigned by the department lead or management team. Actively participate in daily huddle meetings Conscious of shoplifting activity Training and Development * Assists in the training and development of peers * Completes necessary training for assigned department and positions Safety Compliance and Housekeeping Follows safety policies and procedures on a daily basis, is responsive of safety issues. Follows housekeeping procedures on a daily basis to ensure and maintain the best store appearance. Have knowledge of overall store policies, procedures and goals. Uphold merchandising and store cleanliness standards Additional Requirements: * High School Diploma or General Education Degree (GED) or equivalent combination of education and experience. * Must have good written and oral communication skills Required Knowledge Skills and Abilities: Previous experience in sales and retail programs, establishing relationships and working with customers is a plus Keep well informed on facts important to assigned departments. Communicate well with others, and work well as part of a retail team. Accept constructive suggestions and instructions. Excellent communication skills, exceptional organizational ability, high attention to detail and the ability to multitask Possess product knowledge along with a willingness to learn. Develops and maintains customer relationships as well with employees and management staff. Always polite and attentive to customers and staff. Dress appropriately and according to company policy. Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business. Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks involve the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling. Must be able to stand and walk for extended periods of time. Requires the ability to reach, bend, balance, lift and transport various objects weighing up to 30 lbs. repeatedly throughout the shift; at times, product weight may reach 50 lbs. Requires the ability to move heavy product with assistance. Location: {{location_name}} {{location_address}} Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

AERIN is seeking a detail-oriented, and dedicated Customer Experience & Operations Associate who will manage the communication and operational processes related to customer and trade inquiries for AERIN.com. The Customer Experience & Operations Associate will work to build and enhance relationships with our customer base to improve retention, customer lifetime value and contribute to the ecommerce revenue target. will also serve as a key partner and liaison to cross-functional team leads (e.g., eCommerce, Logistics, Finance, Production, 3 rd party vendors) to resolve customer issues in a timely manner and devise solutions to improve the customer experience on AERIN.com. Customer Service Deliver a superior and personalized level service to all customer inquiries. Field customer inquiries via email, phone, and chat. Actively troubleshoot and provide resolutions to customer inquiries in an efficient manner with a courteous tone that is representative of the AERIN.com brand. Identify and communicate opportunities and customer feedback to help the brand continuously improve the customer experience. Provide a luxury experience, developing relationships with VIP clients and proactively clientele utilizing in-depth product knowledge to deliver an exceptional customer experience and to achieve and exceed sales targets via the customer service channel. Operations Operate multiple systems and software applications simultaneously to support processes related to customer service, including the eCommerce platform, payment processor, and order management system. Manage sales orders, on a daily basis; partner with the Logistics team and 3 rd party Vendors on processing, shipping, returns and cancellations. Manage and execute processes related to customer order inquiries, including account creation, inventory checks, product insights, backorder status, order placement, and fraud management. Manage and execute processes related to post-purchase issues, such as order status, returns and refunds, and chargebacks. Manage operational communication with 3 rd party vendors regarding shipment tracking, returns, and damages. Manage White Glove Delivery program by serving as a liaison between customers and Logistics to ensure proper communication for prompt delivery. Manage fraud management and charge back investigations and analytics Assist with manual order processing as needed during peak seasons. Responsible for receiving, tracking, label creation and sending orders to clients. Manage order trackers (Personalization, Damages, Refund Errors, etc.) Trade Program Management Manage communication and inquiries with trade program members, including inventory availability and projected lead times. Collect relevant documentation from designers for trade program approval and manage designer discount program. Recruit new designers to the program through strategic outreach and communication Additional tasks as assigned. Desired Skills and Experience: Customer service experience in ecommerce luxury retail or a related industry preferred. Comprehensive understanding of luxury clientele and communication. Strong communication skills with a proactive, entrepreneurial attitude. Ability to multi-task with strong organizational skills. Ability to work independently to resolve complex and/or escalated situations. Demonstrate the ability to work under pressure and diplomatically address challenging situations. Ability to take initiative, ownership and accountability. Strong sense of teamwork, ability to multi-task and manage priorities with ease. Willingness and ability to work outside of normal business hours as needed. Proficient in MS Office including MS Excel. Experience with Netsuite, Gorgias, Salesforce Commerce Cloud, Braintree, Magento, or similar technologies preferred. Bachelor's degree and/or equivalent professional experience. About AERIN AERIN is a global luxury lifestyle brand inspired by the signature style of its founder, Aerin Lauder. Based on the premise that living beautifully should be effortless, the brand develops curated collections in the worlds of beauty, fashion accessories, and home décor. With a passion for art, travel, fashion, and design, Aerin's own lifestyle serves as a focal point of inspiration for the brand. Classic, but always with a modern point of view, every piece is created to make life more beautiful, with a sense of ease and refinement.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: Embodies our values: Adventure Guides, Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers' needs and presents possible options Requirements The Ideal Candidate will have, among other skills and abilities: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers and team members Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners mindset; takes ownership over everything within scope of responsibility Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job Proactive approach; identifies and solves problems Adaptability; flexible to shifting priorities and a changing environment Desire to continuously improve If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.

General Information Location Greenville, SC Job ID 9427 Job Category Customer Service Representative (CSR) Language Requirement English Description & requirements Description Do you have a passion for serving customers? Are you an expert in customer service and motivated to make a difference in the lives of others? Our representatives come from a diverse range of backgrounds, but share a passion for serving our client's customers with their diabetes care devices. If you are an expert in customer service and motivated to make a difference in the lives of others, this is the opportunity for you! What's in it for YOU! $17.00 per hour, starting pay rate Monthly performance-based incentives, potential Onsite in our Greenville, SC office, and then move to Hybrid from your Home Office (based on performance) Comfortable, climate-controlled office environment (no more being on your feet all day!) Shifts end by 8:00pm ET Paid Vacation Pay options to meet your needs: Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards Health Benefits for you and your family, including medical, dental, vision 401(k) Investment options with employer match opportunities Employee Assistance Program Ability to develop your skills and grow your career An opportunity to work for a company passionate about people Career advancement Join our Transcom Family as a Customer Service Representative at our Greenville, SC location! In this full-time employee role, you'll support our client's customers with their diabetes care devices. You'll help with technical issues, ordering supplies, insurance questions, and general product support, This role requires patience, empathy, and the ability to communicate clearly while handling multiple systems and tasks. What we are looking for: We've got an exciting career opportunity for you, if you can: Effortlessly engage with callers, actively listen, analyze, and isolate tech issues Provide patience and empathy to callers that need support with time sensitive technical issues Provide patience and empathy to callers that need support with purchasing or obtaining their diabetes care device Comfortably navigate multiple applications to research solutions Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness Work independently with discipline and motivation to succeed in a call center environment where you work both onsite and hybrid from the comfort of your home Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers Work at a desk, wearing an approved wired headset for the duration of a full-time schedule in order to talk to customers in a high-volume, fast-paced, and sometimes stressful environment Requirements The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift. At least 18 years or older High School Diploma, or equivalent Able to successfully pass a criminal background check Reasonable driving distance to the Greenville, SC site Able to work onsite initially, and then move to a hybrid schedule, based on performance Able to work a full-time work week, with overtime opportunities, as needed Able to maintain 100% strict adherence to the assigned schedule Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays) Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule Strong computer knowledge, including ability to accurately type at least 30 wpm Excellent English written and verbal communication skills Courteous and friendly with a high level of professionalism Willingness to follow procedures and adhere to policies Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations Able to multitask applications while talking to customers on the phone Able to thrive in a fast-paced, time-pressured, dynamic work environment taking back-to-back calls Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while doing it Highly adept at working with a high frequency of conflict situations, as well as upset customers Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting Able to use your hands to handle, control, or feel objects, tools, or controls Previous call center experience, preferred Experience in a technical support role or troubleshooting with basic technical support knowledge, preferred Experience with diabetes, medical background, exposure to medical terms, preferred Location On-site This role is located at: 650 Executive Center Dr. Greenville, SC 29615. This role will be hybrid, based on performance. When you move to the hybrid phase of employment, there are work-at-home requirements: Transcom provides you with the equipment needed for this position. The computer contains a built-in webcam that is required to be used for training and meetings. You must have a secure, quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift, this includes caring for someone else in the home. Your home office must be a private room with a door and cannot be a shared office space. Your monitor cannot face a window, if the office is on a ground floor. Your home office must have a DSL, Fiber, or Cable Internet that is hardwired into a modem/router via Ethernet. Dial up, Wireless, Mobile Hotspot, or Satellite internet service cannot be used. Your hardwired internet connection must meet the minimum speed requirements: Minimum download speed 20 Mbps Minimum upload speed 3 Mbps Ping less than 100 ms or less What Life at Transcom is like! Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals. At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together. We are the voice of our clients. We are Transcom. We are passionate about people and look forward to meeting you!

About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find! Accountability Welcoming travelers to the airport/city with a smile and friendly greeting. Answering traveler questions about the ground transportation network. Directing travelers to the staging zone for their chosen mode of ground transportation. Using handheld electronic devices to verbally communicate, log, and research ground transportation information. Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations. Communication Greet guests warmly and professionally, establishing a positive first impression. Provide clear directions and information on all ground transportation options. Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Greet customers with a friendly and helpful attitude, assisting them with ground transportation options. Keep surrounding area clean and free of debris, including trash cans. Offer exceptional service by going the extra mile to assist customers with their needs. Offer assistance with parking and pick up directions as needed. Profitability Maximize profitability by providing exceptional customer service. Perform cleaning and clearing debris from areas and walkways. Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: Vacation/Sick pay Holiday pay Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.

About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our contin Customer Service Representative, Customer Service, Transportation, Representative, Retail, Parking

The Ideal Candidate As a Bilingual Customer Service Representative, you will be responsible for answering inbound interactions from our Journeys customers related to placing, tracking, updating, and canceling orders. As well as providing website and product knowledge and information and assisting with requests related to customer store experiences. Position Benefits 40% off employee discount at all Genesco retail locations and online. Advancement opportunities within the first 6 months of employment. Weekly pay Dental, Life, Medical, and Vision coverage and insurance. 401K Contribution program. Journeys and Genesco Scholarship programs. Tuition and Student Loan Repayment assistance. Employee Assistance - Mental Health, Financial Planning, and Legal Advice. How You Will Make an Impact Handling incoming interactions from customers concerning orders, promptly providing complete and accurate information, and updating customer account details as necessary. Efficiently using various computer software and applications to accomplish tasks such as navigating customer accounts, writing case notes, assisting in the ordering process, and inputting payment information. Personalizing all interactions while acting as an ambassador of the Journeys brand to maintain customer loyalty and retention. Meeting and maintaining the standard of expectations with attendance and all Key Performance Indicators (KPIs). Ensuring and maintaining the safety, security, and privacy of all customer information. Completing additional tasks as required to support business needs. Experience and Skills You'll Need to Have High school diploma or GED. 1-2 years of customer service or retail experience preferred. Strong verbal, written, and interpersonal communication skills. Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations. Proficiency in learning and using new software applications. Excellent problem-solving and conflict resolution skills. Strong attention to detail and ability to multitask effectively. Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding. Fluent in English and Spanish with strong typing skills (must meet minimum words-per-minute requirement). Work From Home Requirements Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality. Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system. Tablets and Chromebooks are not permitted. RAM: Minimum of 16 GB. Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup). Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours. Web Camera: Integrated or external webcam. Mouse: External mouse required. Cell Phone: Must have Wi-Fi capability and a charger. Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed. Minimum speed: 50 Mbps download / 5 Mbps upload. Recommended speed: 100+ Mbps download / 10+ Mbps upload. Test your speed at ****************** You must pass the official system test at ************************** using Google Chrome. Power: Devices must remain charged at all times to avoid work disruptions. Verification: All equipment and internet access are your responsibility and will be verified during onboarding. Apply

The Ideal Candidate The Customer Service Specialist is responsible for servicing the needs of Johnston & Murphy customers and retail locations using excellent product knowledge and internal processes. How You Will Make an Impact Handle incoming calls to process customer orders driven from catalog and web Answer inquiries by phone or e-mail from customers, retail stores and other departments concerning orders, shipments and returns. Meet individual and team customer focused goals Provide timely feedback regarding system needs, process improvements, website issues or customer concerns Act as an ambassador for the brand to the outside world; adheres to an appropriate and effective set of core values. Effective communicator within the organization; build lasting and productive relationships with co-workers. Make good decisions based on analysis and knowledge; works with a sense of urgency and moves issues to closure. Assist with special projects within the organization Experience and Skills You'll Need to Have 1 year experience in a customer service, retail or sales related field High school diploma or equivalent, some college preferred. Effective interpersonal skills and customer focused attitude to contribute to the success of the team Must be able to work at least 25 hours weekly with various 5-hour shifts Monday - Friday between the hours of 7a-7p and 2 Saturdays monthly from 9a-2p. Please note that this is a hybrid opportunity (3 days at home, 2 days in office) AFTER 60 days #LI-LC1 #LI-Hybrid #LI-CC1#LI-LC1 Apply

As the Loyalty Specialist, you will support the day-to-day execution and coordination of campaigns that drive engagement and retention within the Journeys All Access Rewards program. You'll work closely with the Loyalty Manager and cross-functional teams-including creative, analytics, and channel partners-to help deliver personalized communications, seasonal offers, and lifecycle journeys that strengthen member relationships and encourage program participation. This role is hands-on and detail-oriented, focused on campaign setup, QA, reporting, and optimization to help increase customer lifetime value. Areas of Responsibility: Journeys All Access Rewards Program Development: Collaborate with cross-functional teams (Marketing, Operations, IT, and others) on programs to evolve and optimize the Journeys All Access Rewards Program. Build, launch, and manage omni-channel loyalty campaigns alignment to overall loyalty goals and strategies. Maintain a seasonal campaign calendar aligned with Sales and Marketing initiatives. Identify opportunities to enhance customer engagement, increase repeat purchases, and foster brand advocacy. Leverage data-driven insights to segment and target different customer groups effectively Program Communication and Engagement: Oversee communication strategies for program members, ensuring timely and relevant messaging. Collaborate with internal partners to create compelling content, promotions, and personalized offers. Drive engagement through targeted campaigns, events, and exclusive member experiences. Cross-Functional Collaboration: Work closely with Product teams to enhance the digital experience for loyalty program members. Collaborate with Customer Service to address member inquiries and resolve issues promptly. Partner with Retail Operations to ensure seamless in-store experiences for program members. Performance Measurement and Reporting: Work with Loyalty Manager to develop KPIs for loyalty campaign success and track performance against targets. Track and report on loyalty program KPIs such as new member acquisition, points earned and redeemed, and campaign effectiveness Qualifications: Bachelor's Degree with at least 2 years related experience or an equivalent combination of education and experience required. B2C loyalty and CRM marketing experience for an omnichannel retailer preferred Experience working with Loyalty Management Platforms (Salesforce, Cheetah Digital, etc.) preferred Ability to collaborate with cross-functional teams to work towards a common goal Excellent verbal and written communication skills with ability to leverage business and technical insight Strong ability to analyze, identify, and understand critical issues and information to make informed business decisions Ability to work independently and in a team environment #LI-LC1 #Hybrid Apply

As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve issues and is both empathetic and understanding of doing what is right for the customer. To be successful in this role, you must have the ability to effectively multi-task and manage your work as well as learn new software and applications. Job Responsibilities: Provide timely support via phone and e-mail from customers, retail stores and other departments concerning orders, shipments and returns Meet individual and team customer focused goals Provide timely feedback regarding system needs, process improvements, website issues or customer concerns Act as an ambassador for the brand, and adhere to an appropriate and effective set of core values Make good decisions based on analysis and knowledge; works with a sense of urgency and moves issues to closure Assist with special projects within our Retail Operations and E-Commerce Departments Job Requirements: 1-2 years of customer service/call center experience; 1 year of retail experience preferred High school diploma or equivalent, some college preferred. Proficient in Microsoft Office; especially Word and Excel Ability to quickly learn new software and applications Excellent verbal and written communication skills Follow procedures in place with minimal error Ability to manage work and effectively multi-task Use effective interpersonal skills and customer focused attitude to contribute to the success of the team Must be able to work a scheduled shift between the hours of 7:00am and 7:00pm Monday - Friday and an occasional Saturday shift from 9:00am to 2:00pm. #hybrid #LI-LC1 Apply

As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So, what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them Complete transactions accurately and efficiently while engaging customers in appropriate conversation Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications Able to learn and adapt to current technology needs Able to stay calm when customers are stressed or upset Able to think quickly on the spot to answer customer questions Additional Qualifications/Requirements: Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Cash handling experience preferred Excellent communication skills Basic computer skills Retail experience preferred

We are seeking a dedicated and customer-focused individual to join our team as a Bilingual Phone Support Representative at Journeys. In this role, you will handle inbound customer calls, assisting with order placements, tracking, updates, cancellations, and providing comprehensive information about our products and website. Your commitment to delivering exceptional service will play a crucial role in enhancing our customers' experiences. Key Responsibilities: Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up-to-date. Data Management: Utilize various computer software and applications to navigate customer accounts, document case notes, process orders, and handle payment information efficiently. Brand Representation: Serve as an ambassador for the Journeys brand, personalizing each interaction to foster customer loyalty and retention. Performance Standards: Consistently meet attendance requirements and key performance indicators (KPIs) to maintain high service quality. Information Security: Uphold the safety, security, and privacy of all customer information in compliance with company policies. Additional Support: Perform other tasks as needed to support business operations. Qualifications: High school diploma or GED. 1-2 years of customer service or retail experience preferred. Strong verbal, written, and interpersonal communication skills. Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations. Proficiency in learning and using new software applications. Excellent problem-solving and conflict resolution skills. Strong attention to detail and ability to multitask effectively. Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding. Fluent in English and Spanish with strong typing skills (must meet minimum words-per-minute requirement). Benefits: Employee Discount: Enjoy a 40% discount on Journeys merchandise, in store and online. Weekly Pay: Receive weekly compensation for your work. Comprehensive Paid Training: Receive in-depth training over two seeks to equip you with the tools and knowledge needed for success in this role. Career Growth: Unlock opportunities to advance your career within Journeys, with pathways to grow in customer service, leadership, and beyond. Health and Wellness: Access medical, dental, and vision insurance options, along with mental health support through an Employee Assistance Program. Retirement Savings: Participate in Genesco's 401(k) plan with company matching contributions. Education Support: Benefit from tuition assistance, student loan contributions, and discounts on educational programs. Financial Protection: Take advantage of life insurance, critical illness, and hospital indemnity plans. If you are passionate about delivering outstanding customer service and eager to represent the Journeys brand, we encourage you to apply for this position. Apply