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LAZ Parking jobs in Los Angeles, CA - 62 jobs

  • Events Customer Service Representative

    LAZ Parking 4.5company rating

    LAZ Parking job in Anaheim, CA

    The Details: Event Customer Service Representative * Schedule: Part Time - Seasonal event - based schedule * Pay Rate: $21/HR The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?! You are: * Dynamic. You're charismatic, full of energy, and happy to help in any way you can. * Dependable. Responsible is your middle name. You never disappoint because it's not in your nature. * Good under pressure. You don't fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt. * Proficient in basic computer skills in the parking revenue control system * Able to work with or without supervision * Able to communicate professionally and effectively. * Open to feedback, differing opinions and other points of view. * Timely and demonstrates sense of urgency. * Excellent teambuilding and interpersonal skills. * A team player and can help motivate your team. What will I do? * Be responsive and timely with correspondence and problem resolution and display a caring attitude, develop a rapport with the customer base. * Resolve escalated customer concerns and provide excellent customer service. * Monitor and provide traffic and parking updates to supervisor/ manager. * Process credit card payments and scan valid parking passes for patrons via point-of-sale devices * Set up and move parking cones, barricades and other equipment to control traffic in an assigned area. * Direct individuals with a parking pass to the specific and appropriate location * Assist customers in lanes, and in the parking office; help direct traffic as needed. * Coordinate flow of traffic before, during and after events as required. * Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude in person and over the phone. * Assist with cashiering functions as needed. * Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers. * Maintain cleanliness of all parking areas. * Complete other related duties as assigned. Education: * High school diploma or GED preferred but not required. Experience: * Strong customer service experience. * Cash handling experience is preferred but not required. * Parking industry experience is preferred but not required. Skills: * Willingness to be flexible, work multiple facility locations. * Ability to handle challenging and at times, emotionally charged situations. * Ability to speak, read, and comprehend the English language. * Must be able to make decisions independently and stay firm on decisions made (not easily persuaded). Physical Demands: * Willingness to work in the elements - heat, wind, rain, etc. * Ability to lift, push and pull at least 10 pounds. * Ability to stand, walk and run for extended periods of time. * Ability bend, stoop, squat and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking participates in E-Verify.
    $21 hourly 7d ago
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  • Overnight Valet Attendant

    LAZ Parking 4.5company rating

    LAZ Parking job in Anaheim, CA

    Job Details * Position: Part-time - Overnight Valet Attendant * Pay Rate: $19.50/hr + tips * Hours: Part-time * Schedule: The schedule can range Monday - Sunday 9:30 pm to 6:30 am (must be available to work weekends) * Requirements: Valid Driver's License for 2+ years / Must be able to know how to drive stick shift The Spirit of the Position: A LAZ Valet Parking Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance. What Will I Do? * Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner. Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand. * Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face! * Provide a self-reliant attitude when needed. Must be able to work with or without supervision. * Promote awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you. You Are: * You're charismatic, full of energy, and happy to help in any way you can. * Responsible is your middle name. You never disappoint because it's not in your nature. * A good driver with a driving record to prove it. You don't speed, you're cautious - ESPECIALLY with other people's property. You can also drive a standard transmission. Vroom, vroom! * Good under pressure. You don't fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt. * Good at communicating and have the ability to speak, read, and comprehend English easily. * A team player. You're open to different opinions and can help motivate your team. Education/Experience: * High school diploma or GED preferred but not required. * Strong customer service experience. * Cash handling experience is preferred but not required. * Parking industry experience is preferred but not required. Skills: * Ability to drive a manual shift vehicle. * Ability to communicate professionally and effectively. * Willingness to be flexible, work multiple facility locations. * Ability to handle challenging and at times, emotionally charged situations. * Must be able to work unsupervised. * Must be able to make decisions independently and stay firm on decisions made (not easily persuaded). * Demonstrates a sense of urgency and timeliness. * Excellent team building and interpersonal skills. Requirements: * Valid Driver's License (2 years minimum) * High school diploma or GED Preferred * Strong Customer service experience preferred * Parking and/or hospitality industry experience is preferred but not required. Physical Demands: * Willingness to work in the elements -- heat, wind, rain, etc. * Ability to lift, push and pull at least 25 pounds. * Ability to stand, walk and run for extended periods of time. * Ability to bend, stoop, squat and lift frequently throughout a shift. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt; Tipped LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking Participates in E-Verify.
    $19.5 hourly 3d ago
  • CASHIER

    Ace Parking Management, Inc. 4.2company rating

    Long Beach, CA job

    Job Description Compensation Range: $16.90 - $17.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: Our team is looking for a friendly and reliable individual to join our fast-paced environment as a cashier. You will provide excellent customer service and be responsible for accurately processing transactions with a smile. This role requires attention to detail, multitasking, and the ability to work well under pressure. As a Cashier, you are a vital part of our team, embodying our core values of accountability, communication, family, exceptional service, and profitability as follows: Accountability Assume full responsibility for cash and credit card transactions, ensuring accuracy and integrity. Maintain the cash drawer and perform cash reconciliation at the beginning and end of each shift. Operate parking equipment such as gates, ticket dispensers, and payment machines. Comply with company policies and procedures, including loss prevention measures. Resolve discrepancies in cash balances. Communication Greet guests warmly and professionally, establishing a positive first impression. Effectively communicate fees and other information to guests. Collaborate with team members and supervisors to address customer inquiries and resolve any issues promptly. Family Foster a collaborative and supportive team environment, treating colleagues as part of the work family Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Provide exceptional customer service by addressing customer needs, answering questions, and resolving concerns. Maintain a clean and organized work area, ensuring a pleasant guest experience. Offer assistance with parking transactions parking, and directions as needed. Profitability Maximize profitability by accurately processing transactions. About YOU: You are passionate about delivering exceptional service, working in a supportive family-like environment, and possessing the following experience and attributes: High school diploma or equivalent. Strong customer service and communication skills. Attention to detail and accuracy in handling transactions. Ability to work effectively in a team environment. Familiarity with cash registers and point-of-sale systems (training will be provided). Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs). Previous cashier or customer service experience is a plus. What We Can Offer You for All Your Hard Work: Compensation Range: $16.90 - $17.00 per hour Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $16.9-17 hourly 16d ago
  • MAINTENANCE

    Ace Parking Management, Inc. 4.2company rating

    Los Angeles, CA job

    Compensation Range: $17.50 to $18.50 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a maintenance technician, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for making sure the parking lot are clean, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons. Accountability * Keep accurate records of daily activities and any issues encountered. * Monitor the parking facility to ensure the safety and security of customers and their vehicles. * Assist with traffic control during peak hours. * Monitor and enforce parking regulations and policies. Communication * Greet guests warmly and professionally, establishing a positive first impression. * Provide clear directions and information on parking rates and payment options. * Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service * Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces. * Keep parking lots and surrounding areas clean and free of debris, including trash cans. * Offer exceptional service by going the extra mile to assist customers with their needs. * Offer assistance with parking and directions as needed. Profitability * Maximize profitability by providing exceptional customer service. * Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways. * Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: * High school diploma or equivalent. * Strong communication and interpersonal skills. * Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: * $17.50 - $18.50 per hour * Vacation/Sick for full-time and part-time employees * Holiday for full-time and part-time employees * Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $17.5-18.5 hourly 15d ago
  • Valet Account Manager - Redondo Beach, CA

    Parking Management Company 4.2company rating

    Redondo Beach, CA job

    The Account Manager oversees the daily operations of an assigned location, ensuring exceptional service for clients and guests. This role involves managing staff, maintaining strong client relationships, overseeing financial aspects such as revenue and payroll, and performing valet duties when needed. Primary ObjectiveTo lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Account Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth. Duties and ResponsibilitiesClient Relationship Management Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth. Daily Operational OversightManage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards. Financial and Administrative TasksMonitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget. Team Supervision and TrainingRecruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service. Communication and ReportingProvide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations. Supervisory Responsibilities Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional ResponsibilitiesOther tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Knowledge, Skills, and AbilitiesCompetency/QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/ExperienceA high school diploma or GED is required, with at least three years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial. Certificates and LicensesA valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service, and CommunicationProvide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Advanced Client Management Skills Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships. Strong Analytical and Problem-Solving AbilitiesAnalyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy. Effective Training and Leadership SkillsProvide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites. Payroll Management Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency. Excellent Communication and Reporting SkillsProvide regular updates to operations and HR while maintaining clear communication with internal departments and external vendors, ensuring complex information is shared clearly and effectively. Work EnvironmentThe work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions-including extreme heat, cold, humidity, and wet environments-is expected. The location can be noisy, with moving vehicles operated by the public. Physical DemandsValet responsibilities require extended periods of running, standing and walking, along with the ability to lift and carry moderate weights, such as luggage. This role also demands specific vision abilities-including close, distance, peripheral vision, depth perception, and the ability to adjust focus-to maintain situational awareness and ensure the safety of guests, vehicles, and pedestrians on-site. Cell Phone UseEmployees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at WillEmployment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA) This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Valet Account Manager Department: Valet Parking DivisionReports directly to: City Manager / Area ManagerSchedule: Full TimeStatus: ExemptCompensation: Salary plus potential bonus opportunities(Salary can vary depending on market and applicable experience)
    $59k-93k yearly est. 17d ago
  • SHUTTLE DRIVER - COMMERCIAL

    Ace Parking Management, Inc. 4.2company rating

    Los Angeles, CA job

    Compensation: $18.50.00 - $20.00 per hour. About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a shuttle driver, you will be responsible for transporting passengers to and from the designated location in a safe and timely manner. You will play a vital role in ensuring the comfort and satisfaction of our customers as they begin or end their travels. Our core values of accountability, communication, family, exceptional service, and profitability guide our every action, and we expect our Shuttle Drivers to embody these values in their daily responsibilities. Accountability * Pick up and drop off passengers at designated locations. * Arrive at each pick-up location in a timely manner. * Safely and responsibly operate shuttle vehicles following all traffic laws and company policies. * Maintain accurate records of vehicle maintenance, fuel consumption, and daily activities. * Ensure the safety of passengers and cargo at all times. * Maintain a safe and clean shuttle by performing daily inspections and cleaning as needed. * Assist passengers with luggage, boarding, and exiting the shuttle. * Adhere to traffic and safety regulations while driving. * Keep track of daily routes and schedules. Family * Foster a sense of teamwork and camaraderie among fellow shuttle drivers and colleagues. * Show respect and empathy towards all passengers, regardless of their backgrounds or needs. Exceptional Ace Service * Provide excellent customer service by answering passenger questions and addressing concerns. * Assist passengers with disabilities as needed. Operate wheelchair lifts or assist passengers with mobility challenges. * Attend and participate in training and development opportunities to improve driving and customer service skills. * Assist passengers with boarding, unloading, and luggage handling, if applicable. * Go above and beyond to exceed passenger expectations and ensure a positive experience. Communication * Effectively communicate with passengers, addressing their needs and inquiries with courtesy and professionalism. * Collaborate with dispatchers and other team members to ensure a smooth and efficient shuttle operation. * Report any incidents, accidents, or issues promptly to the appropriate authorities and supervisors. Profitability * Troubleshoot any issues that arise during transit, including vehicle malfunctions or passenger disputes. * Drive efficiently to conserve fuel and reduce operational costs. * Monitor and manage passenger capacity to optimize profitability. * Suggest cost-saving and revenue-generating ideas to improve the shuttle service's profitability. * Follow DOT policies and procedures. About YOU: You must possess excellent customer service skills and be comfortable working in a fast-paced environment. Your Qualifications: * High school diploma or equivalent * 2+ years' experience driving a commercial vehicle. * Clean driving record and adherence to all safety regulations. * Excellent communication skills and a friendly, customer-oriented demeanor. * Ability to handle stressful situations calmly and professionally. * Strong sense of accountability and reliability. * Willingness to work a flexible schedule, including evenings, weekends, and holidays. * Valid commercial driver's license (CDL) with passenger endorsement. * Up-to-date medical certification. What We Can Offer You for All Your Hard Work: * $18.50-$20.00 Per hour * Holiday for part-time employees * Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $36k-42k yearly est. 1d ago
  • VALET

    Ace Parking Management, Inc. 4.2company rating

    Beverly Hills, CA job

    Compensation Range: $18.00 - $19.00 Per hour plus tips About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The duties entail the following: Accountability * Promptly and safely park and retrieve vehicles following company policies and procedures. * Maintain accurate records of parked vehicles and ensure keys are securely stored. * Adhere to company policies and safety guidelines at all times. Communication * Greet guests warmly and professionally, establishing a positive first impression. * Effectively communicate parking procedures and fees to guests. * Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner. * Coordinate with fellow team members to ensure efficient service delivery. Family * Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family. * Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service * Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns. * Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations. * Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash. * Provide additional customer service assistance as needed, such as carrying bags or assisting with directions Profitability * Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately. * Report any maintenance issues or equipment malfunctions promptly to minimize downtime. About YOU: To work at our company, you should possess the following experience and attributes: * High school diploma or GED. * Excellent communication and interpersonal skills. * Strong sense of accountability and responsibility. * Ability to work effectively in a team environment. * Exceptional customer service skills. * Reliable, friendly, and ability to create a lasting impression. * Physical ability to move quickly and lift heavy items (up to 50 lbs.) * Previous valet or customer service experience is a plus. What We Can Offer You for All Your Hard Work: * $18.00 - $19.00 per hour plus tips * Vacation/Sick for full-time and part-time employees * Holiday for full-time and part-time employees * Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $18-19 hourly 58d ago
  • Overnight Lot Auditor - Los Angeles, CA

    Parking Management Company 4.2company rating

    Los Angeles, CA job

    Job Title: Overnight Lot Auditor Department: Commercial Parking Operations Directly reports to: Commercial Parking Manager Schedule: Full Time / Part-Time (10pm - 7am) Status: Non-Exempt Compensation: $20.00 per hour (Rates can vary by market) Position Summary: We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions. Primary Objective: To provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area. Duties and Responsibilities: Audit and Reconciliation: Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections. Vehicle Activity Monitoring: Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow. Identify and report unauthorized vehicles, improper parking, or any other irregularities to maintain order and security. Reporting, Documentation and Attention to Detail: Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations. Strong attention to detail is crucial for auditing, vehicle counting, and maintaining accurate records. Security and Compliance: Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure. Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report any issues to management. Lot Maintenance: Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items (such as cones, signs, and barriers) are in good condition and free of debris or hazards. Hospitality, Customer Service and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment. Attendance and Professionalism: Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Additional Responsibilities: Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility. Qualifications Knowledge, Skills, and Abilities: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Physical Demands and Work Environment: This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Must be able to work overnight, weekends, and holidays is essential to support guest needs and hotel operations. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Must be vigilant, proactive, and responsive to safety concerns and security issues by contacting the proper authorities. Never put yourself in any danger. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Belleview University Nationwide discounts through Perks at Work Military friendly employer Overtime: All non-exempt positions will receive overtime pay (when applicable). Employee at Will: Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. Fair Labor Standards Act (FLSA): This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
    $20 hourly 20d ago
  • PARKING ENFORCEMENT OFFICER

    Ace Parking Management, Inc. 4.2company rating

    San Gabriel, CA job

    Job Description Compensation Range: $20.00 to $23.00 per hour Schedule: Saturday & Sunday, 3:15pm - 8:15pm About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a parking enforcement officer, you play an important role in promoting public safety and ensuring compliance with parking regulations. You will be the friendly face that drivers encounter when parking in public spaces. Through your enforcement of parking laws and regulations, you help create an environment of orderliness and fairness in the community. Accountability Patrol assigned parking areas to enforce parking regulations and address violations promptly. Document parking violations accurately, ensuring proper records are maintained. Take responsibility for the proper care and maintenance of issued equipment and vehicles. Communication Interact professionally and courteously with customers, providing information and assistance as needed. Report incidents, security concerns, and maintenance issues promptly to the appropriate authorities. Maintain clear and effective communication with the team and superiors. Family Foster a sense of unity and camaraderie within the parking enforcement team. Support colleagues when needed and promote a positive working atmosphere. Embrace a culture of inclusion, respect, and teamwork. Exceptional Service Provide exceptional customer service to parkers, addressing inquiries and concerns with patience and professionalism. Educate parkers on parking regulations and offer guidance to ensure compliance. Assist with emergency situations and offer aid when required. Profitability Monitor parking to maximize revenue collection while minimizing unauthorized parking. Identify opportunities to improve parking enforcement efficiency and effectiveness. Assist in the development of strategies to enhance profitability for both the Company and our clients. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong interpersonal and customer service skills. Attention to detail and ability to accurately document violations. Excellent verbal and written communication skills. Ability to work outdoors and handle physically demanding tasks. Valid driver's license and reliable transportation. What We Can Offer You for All Your Hard Work: $20.00 - $23.00 per hour Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $20-23 hourly 8d ago
  • Parking Enforcement Shift Supervisor - Burbank, CA

    LAZ Parking 4.5company rating

    LAZ Parking job in Burbank, CA

    Benefits of joining the LAZ Family: * Starting Rate - $29.00/hr. Full-Time * Pay Active - On-demand access to earned wages, get up to 50% of your earned wages immediately. * 401(k) with Employer Match * Transit and Commuter Benefits in Select Markets The Parking Enforcement Shift Supervisor oversees and leads parking enforcement operation on their assigned shift through upholding and enforcing the parking regulations/restrictions of the local parking ordinances, while providing excellent customer service. Principal Job Duties: * Assist with special assignments and projects as requested the client and leadership team. * Assists in doing daily work assignments, assigning staff to patrol specific routes or areas to enforce parking ordinances. * Assists to prepare work schedules to ensure adequate coverage for special events. * Monitors field activities by making site visits to ensure proper enforcement of parking regulations and restrictions. * Transports Parking Enforcement officers to and from assigned patrol areas as required. * Monitors and trains staff on the provisions of parking ordinances and procedures for writing and issuing citations for violations. * Reviews work activity reports and evaluates work performance of subordinate staff. * Evaluates the parking citations issued on various routes and makes changes in work assignments to increase productivity and improve accuracy. * Meets with subordinate staff to discuss and resolve problems relating to field activities. * Issue verbal warnings to staff when needed. * Work closely with dispatch and encroachment staff to aid when needed with encroachment process. * Maintain and care for all company issued equipment. * Serve as an example for employees by following all LAZ and office policies and procedures. * Identify areas of improvement and work with management and other supervisors to implement. Education: High School graduate or equivalent. Experience: * General knowledge of streets and directions is required. * A minimum of 2-4 year of outdoor work experience is required. * At least 2-3 years of supervisory in enforcement experience is REQUIRED * Proficiency in Office 365 suite (Word, Outlook, Excel) * Valid CA Driver's License and clean driving record. Skills: * Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). * Ability to work independently and multi-task. * Ability to interpret policies, procedures, and standard business practices. * Demonstrate a sense of urgency and timeliness. * Must be open to feedback, differing opinions, and other points of view. * Ability to handle challenging and at times, emotionally charged situations. * Ability to speak, read, and comprehend the English language. * Must be able to make decisions independently and stay firm on decisions made (not easily persuaded). * Excellent written and oral communications. Physical Demands: * Willingness to work in the elements - heat, wind, snow, rain, etc. * Ability to lift, push and pull at least 25 pounds. * Ability to stand and walk for extended periods of time. * Ability to bend, stoop, squat and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
    $29 hourly 3d ago
  • CSR/LOT ATTENDANT

    Ace Parking Management, Inc. 4.2company rating

    Newport Beach, CA job

    Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $19-20 hourly 8d ago
  • LOT ATTENDANT

    Ace Parking Management, Inc. 4.2company rating

    Irvine, CA job

    Compensation Range: $17.00 - $18.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons. The schedule will be Monday through Friday 8 AM to 3PM. Accountability Keep accurate records of daily activities and any issues encountered. Monitor the parking facility to ensure the safety and security of customers and their vehicles. Ensure that all vehicles are parked in an orderly and safe manner. Perform routine vehicle car counts and report any issues. Assist with traffic control during peak hours. Monitor and enforce parking regulations and policies. Communication Greet guests warmly and professionally, establishing a positive first impression. Provide clear directions and information on parking rates and payment options. Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces. Keep parking lots and surrounding areas clean and free of debris, including trash cans. Offer exceptional service by going the extra mile to assist customers with their needs. Offer assistance with parking and directions as needed. Profitability Maximize profitability by providing exceptional customer service. Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways. Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: $17.00 - $18.00 per hour Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $17-18 hourly 8d ago
  • Valet Account Manager - Anaheim, CA

    Parking Management Company 4.2company rating

    Anaheim, CA job

    The Account Manager oversees the daily operations of an assigned location, ensuring exceptional service for clients and guests. This role involves managing staff, maintaining strong client relationships, overseeing financial aspects such as revenue and payroll, and performing valet duties when needed. Primary ObjectiveTo lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Account Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth. Duties and ResponsibilitiesClient Relationship Management Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth. Daily Operational OversightManage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards. Financial and Administrative TasksMonitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget. Team Supervision and TrainingRecruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service. Communication and ReportingProvide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations. Supervisory Responsibilities Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional ResponsibilitiesOther tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Knowledge, Skills, and AbilitiesCompetency/QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/ExperienceA high school diploma or GED is required, with at least three years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial. Certificates and LicensesA valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service, and CommunicationProvide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Advanced Client Management Skills Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships. Strong Analytical and Problem-Solving AbilitiesAnalyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy. Effective Training and Leadership SkillsProvide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites. Payroll Management Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency. Excellent Communication and Reporting SkillsProvide regular updates to operations and HR while maintaining clear communication with internal departments and external vendors, ensuring complex information is shared clearly and effectively. Work EnvironmentThe work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions-including extreme heat, cold, humidity, and wet environments-is expected. The location can be noisy, with moving vehicles operated by the public. Physical DemandsValet responsibilities require extended periods of running, standing and walking, along with the ability to lift and carry moderate weights, such as luggage. This role also demands specific vision abilities-including close, distance, peripheral vision, depth perception, and the ability to adjust focus-to maintain situational awareness and ensure the safety of guests, vehicles, and pedestrians on-site. Cell Phone UseEmployees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at WillEmployment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA) This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Valet Account Manager Department: Valet Parking DivisionReports directly to: City Manager / Area ManagerSchedule: Full TimeStatus: ExemptCompensation: Salary plus potential bonus opportunities(Salary can vary depending on market and applicable experience)
    $58k-92k yearly est. 17d ago
  • CASHIER

    Ace Parking Management, Inc. 4.2company rating

    Long Beach, CA job

    Compensation Range: $16.90 - $17.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: Our team is looking for a friendly and reliable individual to join our fast-paced environment as a cashier. You will provide excellent customer service and be responsible for accurately processing transactions with a smile. This role requires attention to detail, multitasking, and the ability to work well under pressure. As a Cashier, you are a vital part of our team, embodying our core values of accountability, communication, family, exceptional service, and profitability as follows: Accountability * Assume full responsibility for cash and credit card transactions, ensuring accuracy and integrity. * Maintain the cash drawer and perform cash reconciliation at the beginning and end of each shift. * Operate parking equipment such as gates, ticket dispensers, and payment machines. * Comply with company policies and procedures, including loss prevention measures. * Resolve discrepancies in cash balances. Communication * Greet guests warmly and professionally, establishing a positive first impression. * Effectively communicate fees and other information to guests. * Collaborate with team members and supervisors to address customer inquiries and resolve any issues promptly. Family * Foster a collaborative and supportive team environment, treating colleagues as part of the work family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service * Provide exceptional customer service by addressing customer needs, answering questions, and resolving concerns. * Maintain a clean and organized work area, ensuring a pleasant guest experience. * Offer assistance with parking transactions parking, and directions as needed. Profitability * Maximize profitability by accurately processing transactions. About YOU: You are passionate about delivering exceptional service, working in a supportive family-like environment, and possessing the following experience and attributes: * High school diploma or equivalent. * Strong customer service and communication skills. * Attention to detail and accuracy in handling transactions. * Ability to work effectively in a team environment. * Familiarity with cash registers and point-of-sale systems (training will be provided). * Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs). * Previous cashier or customer service experience is a plus. What We Can Offer You for All Your Hard Work: * Compensation Range: $16.90 - $17.00 per hour * Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $16.9-17 hourly 15d ago
  • Overnight Auditor - Burbank, CA

    Parking Management Company 4.2company rating

    Burbank, CA job

    The Lot Attendant / Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions. Primary ObjectiveTo deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations. Key ResponsibilitiesTicketing & Payments Issue tickets, handle payments accurately, and track money and paperwork responsibly. Reporting & Documentation Complete shift logs, track tickets and revenue, and document parking activity. Administrative Support Label keys, record vehicle details, and maintain organized records of parked cars. Security & Compliance Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy. Lot MaintenanceKeep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed. Customer Service Help guests with payments and parking questions while maintaining a friendly, helpful attitude. Teamwork & Communication Use radios appropriately, stay in contact with the team, and support a positive work environment. Professionalism & Attendance Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude. Additional Duties Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs. Knowledge, Skills, and AbilitiesQualificationsSuccess in this role requires the ability to perform all essential duties effectively. The company is committed to providing reasonable accommodations for individuals with disabilities in accordance with applicable laws. A high school diploma or GED is required. While previous customer service experience is preferred, a positive, helpful attitude is essential. Licenses & Background RequirementsA valid driver's license and reliable transportation are required. Candidates must maintain a clean motor vehicle record, with no more than three moving violations within the past three years. Successful completion of a background check is required and must be maintained throughout employment. No special certifications are necessary for this role. Physical Demands & Work EnvironmentMust be able to stand, walk, and lift up to 50 pounds for extended periods. Comfortable working indoors and outdoors in various weather conditions. A clean, professional appearance and adherence to uniform and grooming standards are required. Schedule flexibility is essential, as shifts may include nights, weekends, and holidays. Team members often work in active parking environments and must remain alert to their surroundings, including moving vehicles and changing weather conditions. Customer Service & CommunicationDemonstrates excellent communication skills through active listening, clear articulation, and a courteous, professional demeanor. Skilled in managing guest interactions with patience, empathy, and close attention to detail. Works collaboratively with team members, supervisors, and clients to ensure a seamless and positive service experience. Technology UseTeam members may need to use a personal cell phone for work-related communications or to access mobile apps. Reimbursement will follow company policy when applicable. Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Belleview University Nationwide discounts through Perks at Work Military friendly employer OvertimeAll non-exempt positions will receive overtime pay (when applicable). Employee at WillEmployment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. Fair Labor Standards Act (FLSA) This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location. PMC is compliant with all state workman's compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Lot AuditorDepartment: Commercial Parking Division / Hotel Self Parking DivisionDirectly reports to: Commercial Parking Manager / Hotel Self Parking ManagerSchedule: Full Time / Part-TimeStatus: Non-ExemptCompensation: Hourly base rate(Rates can vary by market)
    $33k-51k yearly est. 14d ago
  • MAINTENANCE

    Ace Parking Management, Inc. 4.2company rating

    Santa Ana, CA job

    Job Description Compensation Range: $17.00 - $17.25 Per Hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a maintenance technician, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for making sure the parking lot are clean, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons. Accountability Keep accurate records of daily activities and any issues encountered. Monitor the parking facility to ensure the safety and security of customers and their vehicles. Assist with traffic control during peak hours. Monitor and enforce parking regulations and policies. Communication Greet guests warmly and professionally, establishing a positive first impression. Provide clear directions and information on parking rates and payment options. Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces. Keep parking lots and surrounding areas clean and free of debris, including trash cans. Offer exceptional service by going the extra mile to assist customers with their needs. Offer assistance with parking and directions as needed. Profitability Maximize profitability by providing exceptional customer service. Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways. Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: $17.00 - $17.25 per hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $17-17.3 hourly 4d ago
  • PARKING ENFORCEMENT OFFICER

    Ace Parking Management, Inc. 4.2company rating

    San Gabriel, CA job

    Compensation Range: $20.00 to $23.00 per hour Schedule: Saturday & Sunday, 3:15pm - 8:15pm About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a parking enforcement officer, you play an important role in promoting public safety and ensuring compliance with parking regulations. You will be the friendly face that drivers encounter when parking in public spaces. Through your enforcement of parking laws and regulations, you help create an environment of orderliness and fairness in the community. Accountability * Patrol assigned parking areas to enforce parking regulations and address violations promptly. * Document parking violations accurately, ensuring proper records are maintained. * Take responsibility for the proper care and maintenance of issued equipment and vehicles. Communication * Interact professionally and courteously with customers, providing information and assistance as needed. * Report incidents, security concerns, and maintenance issues promptly to the appropriate authorities. * Maintain clear and effective communication with the team and superiors. Family * Foster a sense of unity and camaraderie within the parking enforcement team. * Support colleagues when needed and promote a positive working atmosphere. * Embrace a culture of inclusion, respect, and teamwork. Exceptional Service * Provide exceptional customer service to parkers, addressing inquiries and concerns with patience and professionalism. * Educate parkers on parking regulations and offer guidance to ensure compliance. * Assist with emergency situations and offer aid when required. Profitability * Monitor parking to maximize revenue collection while minimizing unauthorized parking. * Identify opportunities to improve parking enforcement efficiency and effectiveness. * Assist in the development of strategies to enhance profitability for both the Company and our clients. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: * High school diploma or equivalent. * Strong interpersonal and customer service skills. * Attention to detail and ability to accurately document violations. * Excellent verbal and written communication skills. * Ability to work outdoors and handle physically demanding tasks. * Valid driver's license and reliable transportation. What We Can Offer You for All Your Hard Work: * $20.00 - $23.00 per hour * Vacation/Sick for full-time and part-time employees * Holiday for full-time and part-time employees * Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $20-23 hourly 37d ago
  • VALET

    Ace Parking Management, Inc. 4.2company rating

    Newport Beach, CA job

    Job Description Pay range: $18.00 - $19.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The duties entail the following: Accountability Promptly and safely park and retrieve vehicles following company policies and procedures. Maintain accurate records of parked vehicles and ensure keys are securely stored. Adhere to company policies and safety guidelines at all times. Communication Greet guests warmly and professionally, establishing a positive first impression. Effectively communicate parking procedures and fees to guests. Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner. Coordinate with fellow team members to ensure efficient service delivery. Family Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family. Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns. Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations. Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash. Provide additional customer service assistance as needed, such as carrying bags or assisting with directions Profitability Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately. Report any maintenance issues or equipment malfunctions promptly to minimize downtime. About YOU: To work at our company, you should possess the following experience and attributes: High school diploma or GED. Excellent communication and interpersonal skills. Strong sense of accountability and responsibility. Ability to work effectively in a team environment. Exceptional customer service skills. Reliable, friendly, and ability to create a lasting impression. Physical ability to move quickly and lift heavy items (up to 50 lbs.) Previous valet or customer service experience is a plus. What We Can Offer You for All Your Hard Work: $18.00 - $19.00 Per Hour Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $18-19 hourly 2d ago
  • SHUTTLE DRIVER - AIRPORT

    Ace Parking Management, Inc. 4.2company rating

    Burbank, CA job

    Compensation Range: $21.00 - $22.12 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As an airport shuttle driver, you will be responsible for transporting passengers to and from the airport in a safe and timely manner. You will play a vital role in ensuring the comfort and satisfaction of our customers as they begin or end their travels. Our core values of accountability, communication, family, exceptional service, and profitability guide our every action, and we expect our Shuttle Drivers to embody these values in their daily responsibilities. Accountability * Pick up and drop off passengers at designated locations. * Arrive at each pick-up location in a timely manner. * Safely and responsibly operate shuttle vehicles following all traffic laws and company policies. * Maintain accurate records of vehicle maintenance, fuel consumption, and daily activities. * Ensure the safety of passengers and cargo at all times. * Maintain a safe and clean shuttle by performing daily inspections and cleaning as needed. * Assist passengers with luggage, boarding, and exiting the shuttle. * Adhere to traffic and safety regulations while driving. * Keep track of daily routes and schedules. Family * Foster a sense of teamwork and camaraderie among fellow shuttle drivers and colleagues. * Show respect and empathy towards all passengers, regardless of their backgrounds or needs. Exceptional Ace Service * Provide excellent customer service by answering passenger questions and addressing concerns. * Assist passengers with disabilities as needed. Operate wheelchair lifts or assist passengers with mobility challenges. * Attend and participate in training and development opportunities to improve driving and customer service skills. * Assist passengers with boarding, unloading, and luggage handling, if applicable. * Go above and beyond to exceed passenger expectations and ensure a positive experience. Communication * Effectively communicate with passengers, addressing their needs and inquiries with courtesy and professionalism. * Collaborate with dispatchers and other team members to ensure a smooth and efficient shuttle operation. * Report any incidents, accidents, or issues promptly to the appropriate authorities and supervisors. Profitability * Troubleshoot any issues that arise during transit, including vehicle malfunctions or passenger disputes. * Drive efficiently to conserve fuel and reduce operational costs. * Monitor and manage passenger capacity to optimize profitability. * Suggest cost-saving and revenue-generating ideas to improve the shuttle service's profitability. * Follow DOT policies and procedures. About YOU: You must possess excellent customer service skills and be comfortable working in a fast-paced environment. Your Qualifications: * High school diploma or equivalent * Valid commercial driver's license (CDL) with passenger endorsement. * 2+ years' experience driving a commercial vehicle. * Clean driving record and adherence to all safety regulations. * Excellent communication skills and a friendly, customer-oriented demeanor. * Ability to handle stressful situations calmly and professionally. * Strong sense of accountability and reliability. * Willingness to work a flexible schedule, including evenings, weekends, and holidays. * Up-to-date medical certification. What We Can Offer You for All Your Hard Work: * $21.00 - $22.12 per hour * Medical, dental, vision, life insurance coverage for full-time, eligible employees. * Flexible Spending Accounts full-time, eligible employees * 401k * Vacation/Sick for full-time and part-time employees * Holiday full-time and part-time employees * Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $21-22.1 hourly 11d ago
  • CSR/LOT ATTENDANT

    Ace Parking Management, Inc. 4.2company rating

    Irvine, CA job

    Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: * Assist with office duties, including answering phones and emails. * Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. * Assisting customers with locating vehicles. * Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. * Resolving customer requests, questions, and complaints. * Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. * Actively look for ways to assist customers. What we are looking for: * A valid CA Driver's License * Must be able to stand and walk up to 8 hours per shift. * Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. * Experience dealing with irate customers and resolving customer issues and/or complaints. * An outgoing and enthusiastic personality. * Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: * $19 - $20 Per Hour * Medical, dental, vision, life insurance coverage for full-time, eligible employees. * Flexible Spending Accounts for full-time, eligible employees * 401k * Vacation/Sick for full-time and part-time employees * Holiday for full-time and part-time employees * Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $19-20 hourly 21d ago

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