1. University of Pennsylvania
Philadelphia, PA • Private
A lead agent is one who provides exemplary service to customers, ensuring that they receive the best type of experience with their company. Similar to regular agents, they provide basic customer care to customers, but typically perform higher-level duties in that regard.
For example, they may be the ones to deal with complicated client issues and placate irate customers when other agents cannot. They may also perform supervisory tasks, such as monitoring agent performance, conducting training sessions, and providing guidance to other agents. Furthermore, they typically work closely with supervisors and managers to ensure the optimal performance of the team.
A high school diploma or GED is the general requirement for this role. Employers tend to focus more on applicants' experience levels and skills instead of educational attainment. Hence, anyone who aspires to be a lead agent must display exemplary communication skills (both written and verbal), customer service skills, and people management skills. An aptitude for leadership and operational strategy is also a plus.
A lead agent makes around $40,000 a year, which may not include incentives and commissions. In terms of job progression, lead agents usually strive for higher positions on the sales team, such as supervisors and managers.
There are certain skills that many lead agents have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, initiative and self-confidence.
If you're interested in becoming a lead agent, one of the first things to consider is how much education you need. We've determined that 41.4% of lead agents have a bachelor's degree. In terms of higher education levels, we found that 4.0% of lead agents have master's degrees. Even though some lead agents have a college degree, it's possible to become one with only a high school degree or GED.
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of supervisor you might progress to a role such as manager eventually. Later on in your career, you could end up with the title general sales manager.
What Am I Worth?
There are several types of lead agent, including:
A licensed insurance agent works for an insurance company and sells insurance policies to customers new and old. Licensed insurance agents usually have a caseload of current customers that they assist. They answer any questions that customers may have about their policies and use their customer service skills to resolve problems, such as issues with coverage. Licensed insurance agents also need to generate revenue for their company by finding new clients and selling additional policies to existing ones. They need to have excellent communications skills and an extensive knowledge of their company's policies in order to succeed in this position.
Licensed insurance agents need a license from their state in order to work. To get licensed, they need to take a short course on insurance then pass an exam.
There are many different paths to getting an insurance license. Some agents have a bachelor's degree, while others only have a high school diploma and experience working in customer service. Once they are licensed, insurance agents can earn an average salary of $70,610 a year.
Insurance producers are responsible for implementing marketing strategies to develop a strong network of prospective clients. They develop leads and contact them via phone and face to face to market insurance products. They also service existing clients, conduct annual reviews, and seek opportunities to present products to enhance their insurance portfolios. Insurance producers earn an average salary of $46,000 annually or $22 per hour.
Insurance producers are true professionals who are passionate about what they do. They maintain knowledge on all commercial products, monitor all insurance policies from inception to closing, and generate demands for all products. They also assist in developing strategies to increase the prospective base for all clients and maintain knowledge of all new businesses. A great insurance producer needs to have excellent analytical and communication skills to succeed.
Insurance producers typically hold a bachelor's degree in business, accounting, finance, or other related fields. Although, some employers may accept a high school diploma or GED. They are expected to have past sales experience or any similar role. Some employers prefer candidates with an insurance license.
|Rank||State||Number of Jobs||Average Salary|
High School Diploma
Philadelphia, PA • Private
Boston, MA • Private
Minneapolis, MN • Private
Washington, DC • Private
Oswego, NY • Private
Stanford, CA • Private
Waco, TX • Private
Lafayette, LA • Private
Muncie, IN • Private
Indianapolis, IN • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 28.1% of lead agents listed inbound calls on their resume, but soft skills such as analytical skills and initiative are important as well.
Zippia allows you to choose from different easy-to-use Lead Agent templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Lead Agent resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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|4||Delta Corporate Svcs||$48,906||$23.51||32|
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