What does a lead assistant manager do?

Lead assistant manager responsibilities
Here are examples of responsibilities from real lead assistant manager resumes:
- Maintain customer base by providing excellent customer service, maintaining facilities cleanliness, preparing daily reports and managing other cashiers.
- Operate POS systems responsible for accurate cash consolidation.
- Perform opening and closing procedures including deposit verification using POS system and ordering all currency for store function and operations.
- Handle attendance and punctuality, performance evaluations, implement policies and procedures, provide guidelines for database clean-up and informal training.
- Open & close store shutting down all grills, stoves, etc.
Lead assistant manager skills and personality traits
We calculated that 26% of Lead Assistant Managers are proficient in Customer Service, Customer Satisfaction, and Payroll. They’re also known for soft skills such as Management skills, Time-management skills, and Communication skills.
We break down the percentage of Lead Assistant Managers that have these skills listed on their resume here:
- Customer Service, 26%
Directed team to consistently achieve positive results and customer return through maintaining friendly and consistent customer service efficiency.
- Customer Satisfaction, 8%
Used active listening & resolution skills to obtain customer satisfaction within company policies & retention within a competitive market.
- Payroll, 7%
Reviewed census takers assignments and reviewed payroll records.
- Food Safety, 7%
Supervised daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained.
- Leadership, 6%
Conducted seminars in multiple plants for leadership development, diversity and inclusion for newly hired young professional.
- Bank Deposits, 3%
Reconcile register drawer daily and perform closing procedures making necessary bank deposits.
Most lead assistant managers use their skills in "customer service," "customer satisfaction," and "payroll" to do their jobs. You can find more detail on essential lead assistant manager responsibilities here:
Time-management skills. Another essential skill to perform lead assistant manager duties is time-management skills. Lead assistant managers responsibilities require that "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." Lead assistant managers also use time-management skills in their role according to a real resume snippet: "maintained payroll and supply budgets on time and under cost. "
Communication skills. lead assistant managers are also known for communication skills, which are critical to their duties. You can see how this skill relates to lead assistant manager responsibilities, because "top executives must be able to convey information clearly and persuasively." A lead assistant manager resume example shows how communication skills is used in the workplace: "improved the overall quality of communication between management and staff. "
Leadership skills. A big part of what lead assistant managers do relies on "leadership skills." You can see how essential it is to lead assistant manager responsibilities because "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Here's an example of how this skill is used from a resume that represents typical lead assistant manager tasks: "recognized for exceptional leadership and staff management skills, and received increasingly responsible promotion within 1-month of employment. "
Problem-solving skills. A commonly-found skill in lead assistant manager job descriptions, "problem-solving skills" is essential to what lead assistant managers do. Lead assistant manager responsibilities rely on this skill because "top executives need to identify and resolve issues within an organization." You can also see how lead assistant manager duties rely on problem-solving skills in this resume example: "provided detailed monthly departmental reports and updates to senior management, allowing for feedback, concerns and ultimately solutions to form. "
The three companies that hire the most lead assistant managers are:
- Five Guys71 lead assistant managers jobs
- McDonald's40 lead assistant managers jobs
- 7-Eleven19 lead assistant managers jobs
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Lead assistant manager vs. Co-manager
A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.
These skill sets are where the common ground ends though. The responsibilities of a lead assistant manager are more likely to require skills like "leadership," "food quality," "customer orders," and "safety procedures." On the other hand, a job as a co-manager requires skills like "perform routine maintenance," "basic math," "cleanliness," and "ladders." As you can see, what employees do in each career varies considerably.
The education levels that co-managers earn slightly differ from lead assistant managers. In particular, co-managers are 1.5% more likely to graduate with a Master's Degree than a lead assistant manager. Additionally, they're 0.1% more likely to earn a Doctoral Degree.Lead assistant manager vs. Floor manager
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that lead assistant manager responsibilities requires skills like "customer satisfaction," "food safety," "safety procedures," and "store sales." But a floor manager might use other skills in their typical duties, such as, "cleanliness," "pallets," "flyers," and "safety standards."
In general, floor managers achieve similar levels of education than lead assistant managers. They're 1.0% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.Lead assistant manager vs. Shift manager
Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from lead assistant manager resumes include skills like "payroll," "food safety," "loss prevention," and "product knowledge," whereas a shift manager is more likely to list skills in "cleanliness," "help support," "food handling," and "excellent interpersonal. "
Most shift managers achieve a similar degree level compared to lead assistant managers. For example, they're 0.7% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Lead assistant manager vs. Shift lead manager
A shift lead manager is an employee who is responsible for supervising the daily activities of a store, particularly in creating schedules and assigning them to staff members. Shift lead managers are required to monitor the team's performance and manage the requests of employees. They must open registers and close them by the end of the day and prepare cash to be deposited. Shift lead managers are also required to handle customer issues and report them to the management during the shift.
Types of lead assistant manager
Updated January 8, 2025











