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Become A Lead Associate

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Working As A Lead Associate

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $46,779

    Average Salary

What Does A Lead Associate Do At Ryder System

* Resolve issues sent to the SSC customer exception escalation queue Research, edit and complete missing trip record information
* Edit and match customer fuel statements to trip record information
* Analyze editing errors and missing fuel documentation in order to make a decision to call customers to attempt to train and problem solve fuel tax reporting issues
* Training Work with customer exception associates and other Compliance Department Leads to reinforce training
* Assist Team Leader with special projects such as setting goals for associates
* Monitor customer exception queue and distribute and schedule work accordingly
* Perform quality control audits on assigned associates
* Analyze the information system needs of computers users, analyze data to identify trends and relationships, administer complex employee benefit programs, edit and rewrite complex reports, assign and follow up on the work of unit employees etc.
* Conduct formal training/orientation sessions for employees, handle and resolve unusual customer complaints, assign work to other employees, or perform other duties requiring comparable level of communication skills
* Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
* All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability._

What Does A Lead Associate Do At Sirius XM Radio Inc.

* Maintain the master vendor records in Oracle ensuring all have proper documentation and approvals for new vendors and updates for existing vendors.
* Creation of new Suppliers.
* Updates to existing Suppliers.
* Deactivation of dormant suppliers/sites.
* On-going cleanup and maintenance of suppliers records.
* Proactively analyze the data quality of maintained master data and take required action.
* Adapt, improve, and modify working methods to optimize for daily processes and systems.
* Generate reports related to Vendor creations and changes to existing vendors.
* Support 1099 filing and make updates where required.
* Analyze and research vendor inquiries including vendor invoice and payment queries by working with suppliers and employees.
* Process manual payments through the Oracle system.
* Assist as required to quality check all invoices prior to being interfaced to Oracle.
* Other duties within the Accounts Payable Department as assigned.
* Supervisory Responsibilities:
* There are no supervisory responsibilities associated with this job

What Does A Lead Associate Do At Jpmorgan Chase

* The KYC Reporting Lead role is a compliance position responsible for producing KYC reporting including but not limited to, internal and external monthly KYC reporting, Change Management reporting, capacity planning, operational reporting, reporting analysis and ad hoc support to executive management.
* The KYC Reporting Lead will also be responsible for the maintenance and enhancement of multiple KYC SharePoint sites that are used to produce the various reporting.
* Job Duties:
* SharePoint Information Owner for the KYC team SharePoint sites, includes site development, maintenance and administrative activities
* o Create and update SharePoint elements, i.e. lists, subsites, libraries, site pages
* o Customizing lists to fulfill purpose, e.g. modifying content types, creating custom views, understanding different column data types
* o Manage permissions using SharePoint groups, and fielding ad-hoc permissioning requests
* o Create SharePoint Workflows that manipulate data, sync data across multiple databases, and send out custom notification emails
* o Develop front-end webpages that include DataViews, custom HTML elements (knowledge of XSLT is recommended)
* o Improve usability of and add dynamic fields in SharePoint list forms
* o Format both built-in and custom HTML elements to make it more “user-friendly”
* o Dynamically query SharePoint lists using SharePoint’s SP JQuery object and CAML
* Possess strong interpersonal skills for partnering with various levels of the organization and influencing results
* Analyze metrics, identify variations, provide insight to trends and work with Business to update or provide additional responses
* Demonstrating strong problem solving skills, especially in a fast-paced environment
* Bachelor's degree or equivalent experience required
* Previous experience in Management reporting
* Highly organized and detailed-oriented
* Technological proficiency — primarily with SharePoint and the Microsoft Office Suite (Word, Excel and PowerPoint, Outlook)
* Exceptional follow-up and follow-through skills
* Ability to multi-task and manage priorities effectively
* Good judgment and problem solving skills, able to think outside the box, drive to resolution
* Excellent analytical and problem solving skills
* Self-starter; highly organized and detailed-oriented

What Does A Lead Associate Do At Pharmacyclics

* Overall provide appropriate medical input for MA activities Provide medical leadership and strategy for non-company sponsored studies, early access programs, Phase IV studies, registries, and other research in MA.
* Partner with opinion leaders (OLs) to gather information on current focused therapeutic area issues and questions.
* Provide medical leadership in interactions with external stakeholders (medical experts, advisory boards, patient advocacy groups) and internal stakeholders (Research, Development, and Commercial) Work closely with Medical Science Liaisons (MSLs) and Clinical Educators (CEs) to provide appropriate education and training.
* Provide support, participation and insight in MSL and CE activities, such as KOL interactions.
* Provide medical expertise to the Scientific and Medical Communications groups; participate in a cross-functional teams that identifies and addresses emerging medical inquiries; review documents created to support MA external communications Provide medical support to promotional and legal review committees Qualifications and Requirements (degree, certifications, etc

What Does A Lead Associate Do At Home Depot

* ACCOUNTABILITIES** -
* Processing of daily volumes; quality validation
* Manage work load and requests escalations, maintain SLA's
* Provides performance feedback and assistance to team members
* Lead projects for process improvements
* NATURE AND SCOPE** - Reports to Associate Records Supervisor No direct responsibility for supervising others

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Lead Associate Jobs

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Lead Associate Career Paths

Lead Associate
Security Officer Service Technician Service Manager
Branch Manager
6 Yearsyrs
Operations Manager General Manager Account Executive
Director Of Sales
10 Yearsyrs
Shift Leader General Manager
District Manager
7 Yearsyrs
Service Representative Specialist Account Manager
District Sales Manager
7 Yearsyrs
Sales Leader Sales Manager
General Manager
7 Yearsyrs
Service Representative Account Executive Sales Manager
General Sales Manager
8 Yearsyrs
Key Holder Sales Manager Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Merchandiser Security Officer Account Manager
National Account Manager
8 Yearsyrs
Sales Leader Co-Manager General Manager
Operations Director
9 Yearsyrs
Shift Leader Security Officer Technician
Operations Manager
7 Yearsyrs
Operations Manager Operations Director
President Of Operations
11 Yearsyrs
Security Officer Technician Project Manager
Program Manager
8 Yearsyrs
Lead Technician Systems Administrator Operations Manager
Purchasing Manager
9 Yearsyrs
Senior Project Manager Project Manager & Leader Sous Chef
Restaurant General Manager
5 Yearsyrs
Specialist Account Manager Account Executive
Sales Manager
5 Yearsyrs
Merchandiser Account Manager
Senior Account Manager
7 Yearsyrs
Lead Technician Project Manager Program Manager
Senior Manager
10 Yearsyrs
Specialist Project Manager
Senior Project Manager
12 Yearsyrs
Front Desk Agent Assistant General Manager Store Manager
Store Director
7 Yearsyrs
Key Holder Office Manager Branch Manager
Vice President And Manager
10 Yearsyrs
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Lead Associate Demographics

Gender

Female

54.9%

Male

43.5%

Unknown

1.6%
Ethnicity

White

59.4%

Hispanic or Latino

16.3%

Black or African American

11.7%

Asian

8.6%

Unknown

4.0%
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Languages Spoken

Spanish

62.4%

French

6.8%

Portuguese

5.3%

Russian

3.8%

Hindi

2.3%

Korean

2.3%

Italian

2.3%

Vietnamese

1.5%

Mandarin

1.5%

Ukrainian

1.5%

Chinese

1.5%

Japanese

1.5%

Persian

1.5%

Arabic

1.5%

Marathi

0.8%

Konkani

0.8%

Danish

0.8%

Malay

0.8%

Armenian

0.8%

Thai

0.8%
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Lead Associate Education

Schools

University of Phoenix

18.8%

Kaplan University

6.1%

American University

5.7%

George Washington University

5.2%

Temple University

5.2%

Liberty University

4.8%

Pennsylvania State University

4.4%

George Mason University

4.4%

Johns Hopkins University

4.4%

Arizona State University

3.9%

Ohio State University

3.9%

Georgetown University

3.9%

American InterContinental University

3.9%

Saint Joseph's University

3.9%

Northern Virginia Community College

3.9%

University of Maryland - University College

3.5%

Old Dominion University

3.5%

San Jose State University

3.5%

Southern New Hampshire University

3.5%

Iowa State University

3.5%
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Majors

Business

30.0%

Psychology

6.6%

Criminal Justice

5.5%

Management

5.3%

Computer Science

5.1%

Accounting

5.1%

General Studies

4.4%

Health Care Administration

4.1%

Finance

4.0%

Nursing

3.7%

Education

2.8%

Liberal Arts

2.8%

English

2.7%

Medical Assisting Services

2.7%

Graphic Design

2.7%

Information Technology

2.7%

Human Resources Management

2.6%

Communication

2.5%

Political Science

2.4%

Electrical Engineering

2.3%
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Degrees

Bachelors

35.5%

Other

26.9%

Masters

16.9%

Associate

11.9%

Certificate

4.2%

Doctorate

2.5%

Diploma

1.4%

License

0.7%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Lead Associate Salaries

Job Title Company Location Start Date Salary
Us-Israeli Liaison/Lead Associate Olshan Grundman Frome Rosenzweig & Wolosky LLP New York, NY May 02, 2008 $170,000
Lead Associate Attorney Pepper Hamilton LLP New York, NY Sep 04, 2015 $166,000 -
$230,000
Lead Associate-Senior Digital Forensics Engineer BOOZ Allen Hamilton Inc. Herndon, VA Jun 04, 2012 $151,500
Lead Associate BOOZ Allen Hamilton Inc. McLean, VA Apr 03, 2011 $150,000
Lead Associate Revel, Inc. Kirkland, WA Mar 09, 2013 $145,600
Lead Analyst (Associate Director) Standard & Poor's Financial Services LLC New York, NY Jan 28, 2016 $145,101
Lead Associate-Applications Programmer Lead BOOZ Allen Hamilton Inc. Arlington, VA Nov 09, 2012 $134,519
Associate (Lead Support Analyst) Nomura America Services, LLC New York, NY Mar 05, 2016 $131,000
Technical Lead (Associate) Nomura America Services, LLC New York, NY Dec 14, 2015 $130,000
Lead Associate Revel, Inc. Kirkland, WA Feb 27, 2012 $125,220 -
$150,264
Associate (Project Lead) Standard & Poor's Financial Services LLC New York, NY Dec 19, 2014 $122,200
GTS Lead Asian Markets Trader, Associate AQR Capital Management, LLC Greenwich, CT Aug 03, 2015 $120,000 -
$140,000
Lead Associate-Environmental Specialist BOOZ Allen Hamilton Inc. Washington, DC Nov 14, 2014 $105,000
Lead Associate/Technical Expert UBS Financial Services Inc. Jersey City, NJ Aug 20, 2010 $105,000
Lead Associate Exlservice.Com LLC New York, NY Jul 12, 2016 $84,864
Lead Associate Pharmalink Consulting Inc. Short Hills, NJ Aug 17, 2015 $83,000
Lead Associate Exlservice.Com, Inc. New York, NY Oct 21, 2010 $81,905
Lead Associate Exlservice.Com, LLC Jersey City, NJ Oct 06, 2016 $81,266 -
$106,266
Lead Associate Exlservice.Com, Inc. New York, NY Oct 21, 2010 $79,905
Associate Lead (Development) United Healthcare Services, Inc. Hartford, CT Aug 05, 2013 $77,355 -
$82,355
Lead Associate Novantas, Inc. New York, NY Jul 09, 2016 $77,000
Associate Lead Optum Services, Inc. Santa Ana, CA May 08, 2016 $77,000 -
$82,000
Lead Associate Genpact LLC CA Sep 08, 2014 $74,600
Lead Associate Exlservice.Com, LLC Jersey City, NJ May 04, 2015 $74,110 -
$99,110
Lead Associate-Networking GAVS Technologies, N.A., Inc. New York, NY Apr 21, 2014 $73,674 -
$89,148
Associate Lead Optum Services, Inc. Phoenix, AZ Sep 22, 2014 $73,258 -
$78,258
Lead Associate Exlservice.Com, LLC New York, NY Dec 01, 2013 $72,946 -
$97,946
Lead Associate Exlservice.Com, LLC Jersey City, NJ Jun 05, 2013 $72,550 -
$97,550
Lead Associate Exlservice.Com, LLC Jersey City, NJ Jun 10, 2013 $72,550 -
$97,550

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Top Skills for A Lead Associate

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  1. Customer Service
  2. New Merchandise
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service which included anticipating customer needs, suggesting alternatives and problem solving.
  • Received and unloaded daily carts of new merchandise, 15 - 30 carts per day.
  • Experience with various procedures and policies required for escalation and outage resolution with Strong documentation skills.
  • Participated on Safety Committee, enforced safety and sanitation regulations, and updated Material Safety Data Sheets to keep records current.
  • Demonstrated superior organizational skills by keeping track of all estimated payments necessary for their accounting and financial compliance.

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