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Lead associate hiring summary. Here are some key points about hiring lead associates in the United States:
Here's a step-by-step lead associate hiring guide:
The duties of a lead associate depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around performing research and analysis to identify new business opportunities, devising strategies to optimize sales, and reaching out to clients through calls and correspondence. A lead associate may offer products and services to potential clients, answer inquiries, conduct demonstrations, process payments, arrange billing plans, and perform follow-up calls. Furthermore, they may also handle issues and concerns, resolving them in adherence to the company's policies and regulations.
Before you post your lead associate job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a lead associate for hire on a part-time basis or as a contractor.
You should also consider the ideal background you'd like them a lead associate to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a lead associate that fits the bill.
Here's a comparison of lead associate salaries for various roles:
| Type of Lead Associate | Description | Hourly rate |
|---|---|---|
| Lead Associate | $12-56 | |
| Floor Supervisor | A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees... Show more | $10-16 |
| Shift Supervisor | Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in... Show more | $12-21 |
Including a salary range in your lead associate job description helps attract top candidates to the position. A lead associate salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.
For example, the average salary for a lead associate in Idaho may be lower than in Rhode Island, and an entry-level lead associate usually earns less than a senior-level lead associate. Additionally, a lead associate with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $113,785 | $55 |
| 2 | New Jersey | $109,811 | $53 |
| 3 | District of Columbia | $109,137 | $52 |
| 4 | Connecticut | $100,655 | $48 |
| 5 | New York | $97,973 | $47 |
| 6 | Virginia | $94,421 | $45 |
| 7 | Pennsylvania | $87,572 | $42 |
| 8 | North Carolina | $80,530 | $39 |
| 9 | Texas | $70,268 | $34 |
| 10 | Florida | $69,675 | $34 |
| 11 | Ohio | $69,494 | $33 |
| 12 | Indiana | $68,915 | $33 |
| 13 | Georgia | $67,900 | $33 |
| 14 | Nebraska | $60,923 | $29 |
| 15 | Minnesota | $59,231 | $28 |
| 16 | California | $59,127 | $28 |
| 17 | Illinois | $57,969 | $28 |
| 18 | Utah | $50,391 | $24 |
| 19 | Colorado | $49,297 | $24 |
| 20 | Arizona | $45,866 | $22 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | McKinsey & Company Inc | $154,407 | $74.23 | |
| 2 | ZS | $151,476 | $72.83 | 1 |
| 3 | AstraZeneca | $145,845 | $70.12 | |
| 4 | SoCalGas | $133,460 | $64.16 | |
| 5 | Federal National Mortgage Association | $127,578 | $61.34 | 15 |
| 6 | RAND | $123,344 | $59.30 | |
| 7 | Kiewit | $121,135 | $58.24 | |
| 8 | Pfizer | $119,913 | $57.65 | |
| 9 | Celanese | $117,948 | $56.71 | |
| 10 | SLCH President | $117,744 | $56.61 | |
| 11 | SAS Institute | $115,975 | $55.76 | |
| 12 | ERM | $114,467 | $55.03 | |
| 13 | Morgan Stanley | $113,306 | $54.47 | |
| 14 | Merck | $110,452 | $53.10 | |
| 15 | Kony | $109,900 | $52.84 | |
| 16 | Huron Consulting Group | $109,500 | $52.64 | |
| 17 | Yale New Haven Health | $108,000 | $51.92 | 2 |
| 18 | UBS | $106,821 | $51.36 | |
| 19 | Accenture | $105,697 | $50.82 | 474 |
| 20 | Fusion LLC | $103,753 | $49.88 |
A good lead associate job description should include a few things:
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a lead associate job description:
To find the right lead associate for your business, consider trying out a few different recruiting strategies:
During your first interview to recruit lead associates, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you have selected a candidate for the lead associate position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.
After that, you can create an onboarding schedule for a new lead associate. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Recruiting lead associates involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $54,903 per year for a lead associate, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for lead associates in the US typically range between $12 and $56 an hour.