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Become A Lead Barista

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Working As A Lead Barista

  • Performing for or Working Directly with the Public
  • Controlling Machines and Processes
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Handling and Moving Objects
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Repetitive

  • $41,740

    Average Salary

What Does A Lead Barista Do

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

Duties

Food and beverage serving and related workers typically do the following:

  • Greet customers and answer their questions about menu items and specials
  • Take food or drink orders from customers
  • Prepare food and drink orders, such as sandwiches, salads, and coffee
  • Relay customers’ orders to other kitchen staff
  • Serve food and drinks to customers at a counter, at a stand, or in a hotel room
  • Clean assigned work areas, dining tables, or serving counters
  • Replenish and stock service stations, cabinets, and tables
  • Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers’ food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

The following are examples of types of food and beverage serving and related workers: 

Combined food preparation and serving workers, including fast food, are employed primarily by fast-food restaurants. They take food and beverage orders, prepare or retrieve items when ready, fill cups with beverages, and accept customers’ payments. They also heat food items and make salads and sandwiches.

Counter attendants take orders and serve food over a counter in snack bars, cafeterias, movie theaters, and coffee shops. They fill cups with coffee, soda, and other beverages, and may prepare fountain specialties, such as milkshakes and ice cream sundaes. Counter attendants take carryout orders from diners and wrap or place items in containers. They clean counters, prepare itemized bills, and accept customers’ payments.

Food servers, nonrestaurant, serve food to customers outside of a restaurant environment. Many deliver room service meals in hotels or meals to hospital rooms. Some act as carhops, bringing orders to customers in parked cars.

Dining room and cafeteria attendants and bartender helpers—sometimes collectively referred to as bus staff—help waiters, waitresses, and bartenders by cleaning and setting tables, removing dirty dishes, and keeping serving areas stocked with supplies. They also may help waiters and waitresses by bringing meals out of the kitchen, distributing dishes to diners, filling water glasses, and delivering condiments. Cafeteria attendants stock serving tables with food trays, dishes, and silverware. They sometimes carry trays to dining tables for customers. Bartender helpers keep bar equipment clean and glasses washed. 

Hosts and hostesses greet customers and manage reservation and waiting lists. They may direct customers to coatrooms, restrooms, or a waiting area until their table is ready. Hosts and hostesses assign guests to tables suitable for the size of their group, escort patrons to their seats, and provide menus. They also take reservations over the phone, arrange parties, and help with other customers’ requests.

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How To Become A Lead Barista

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.

Education

There are no formal education requirements for becoming a food and beverage serving worker.

Training

Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.

Advancement

Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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Lead Barista jobs

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Lead Barista Career Paths

Lead Barista
Medical Assistant Office Manager
Account Manager
5 Yearsyrs
Assistant Manager Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Delivery Driver Service Technician Service Manager
Branch Manager
6 Yearsyrs
Store Manager Office Manager Event Coordinator
Director Of Catering
7 Yearsyrs
Waitress Registered Nurse Clinical Manager
Director Of Food And Nutrition Services
10 Yearsyrs
Office Manager Operations Manager General Manager
District Manager
7 Yearsyrs
General Manager District Manager
District Sales Manager
7 Yearsyrs
Store Manager Market Manager Event Manager
Food And Beverage Manager
5 Yearsyrs
Sales Manager General Manager
Food Service Director
9 Yearsyrs
Waitress Owner Chef
Food Service Manager
5 Yearsyrs
Specialist Project Manager Program Manager
General Manager
7 Yearsyrs
Assistant Manager General Manager
General Manager In Training
6 Yearsyrs
Teacher Adjunct Instructor Executive Chef
Multi-Unit Manager
6 Yearsyrs
Office Manager Account Manager Sales Manager
Operations Manager
7 Yearsyrs
Delivery Driver Maintenance Technician Production Supervisor
Plant Manager
11 Yearsyrs
Medical Assistant Technician Operations Manager
Purchasing Manager
9 Yearsyrs
Teller Operation Supervisor Assistant General Manager
Restaurant General Manager
5 Yearsyrs
Specialist Account Manager Account Executive
Sales Manager
5 Yearsyrs
General Manager Account Executive
Territory Manager
7 Yearsyrs
Sales Manager Branch Manager Account Executive
Territory Sales Manager
7 Yearsyrs
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Lead Barista Demographics

Gender

Female

70.5%

Male

27.6%

Unknown

1.9%
Ethnicity

White

77.6%

Hispanic or Latino

12.9%

Asian

7.2%

Unknown

1.6%

Black or African American

0.7%
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Languages Spoken

Spanish

49.4%

Korean

7.1%

German

5.9%

French

5.9%

Chinese

4.7%

Japanese

4.7%

Mandarin

3.5%

Italian

3.5%

Polish

2.4%

Portuguese

1.2%

Ukrainian

1.2%

Igbo

1.2%

Hebrew

1.2%

Cantonese

1.2%

Romanian

1.2%

Urdu

1.2%

Persian

1.2%

Hindi

1.2%

Tagalog

1.2%

Russian

1.2%
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Lead Barista Education

Schools

Eastern Washington University

9.3%

Wake Technical Community College

5.6%

California State University - Chico

5.6%

University of Louisiana at Lafayette

5.6%

University of Phoenix

5.6%

Southern New Hampshire University

5.6%

Central Washington University

5.6%

Columbia College Chicago

4.7%

Pennsylvania State University

4.7%

West Virginia University

4.7%

Eastern Michigan University

4.7%

University of Washington

4.7%

Grand Valley State University

4.7%

Seattle University

4.7%

Santa Monica College

4.7%

University of Arizona

4.7%

University of South Florida

3.7%

Southern Connecticut State University

3.7%

University of North Texas

3.7%

University of Cincinnati

3.7%
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Majors

Business

18.3%

Psychology

10.5%

Communication

7.0%

Fine Arts

6.3%

Criminal Justice

5.9%

English

5.4%

General Studies

4.0%

Liberal Arts

4.0%

Biology

4.0%

Graphic Design

3.7%

Accounting

3.7%

Nursing

3.5%

Health Care Administration

3.5%

Education

3.3%

Photography

3.0%

Cosmetology

3.0%

Culinary Arts

2.8%

Computer Science

2.8%

Medical Assisting Services

2.8%

Public Relations

2.3%
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Degrees

Bachelors

43.7%

Other

31.0%

Associate

13.8%

Masters

5.2%

Certificate

4.9%

License

0.6%

Diploma

0.6%

Doctorate

0.2%
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Top Skills for A Lead Barista

OutstandingCustomerServiceNewBaristasCAFBeveragesStarbucksColdBeveragesCoffeeShopPOSEspressoMachineEspressoDrinksCustomerOrdersHighVolumeCustomerSatisfactionFoodItemsBankDepositsLatteArtMenuItemsCustomerComplaintsSuperviseSalesGoalsStoreOperations

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Top Lead Barista Skills

  1. Outstanding Customer Service
  2. New Baristas
  3. CAF Beverages
You can check out examples of real life uses of top skills on resumes here:
  • Developed outstanding customer service skills as well as communication skills.
  • Assisted in the training of new baristas, maintained excellent customer relations, increased weekend sales by 15%.
  • Receive payment through cash, credit card or Starbucks rewards cards and points.
  • Prepare or serve hot or cold beverages, such as teas of various types and flavors.
  • Make drinks, serve pastries at busy local coffee shop, open/closing duties

Top Lead Barista Employers