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Lead barista skills for your resume and career
15 lead barista skills for your resume and career
1. Cleanliness
- Assisted in the FDA standards of cleanliness and maintenance of the kitchen, front area and outside area
- Organize flow of operation, maintain cleanliness, order products and responsible for monthly inventory.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided exceptional customer service and support in a leadership role while producing results with exceptional attention to detail.
- Demonstrated excellent verbal communication skills, handled routine customer service and supported inquiries and obtained beverage orders.
3. Product Quality
Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.
- Scheduled and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Recruited, trained, and supervised new employees and oversaw product quality.
4. Customer Satisfaction
- Communicated with fellow employees to ensure seamless operation and high customer satisfaction.
- Improved customer satisfaction by recommending product and delivering quickly.
5. Culinary
- Utilized culinary knowledge to prepare, serve, and cook food to fill orders.
6. BARS
- Make homemade chocolate bars using a tempering machine
- Cleaned bars, work areas, and tables.
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- Assist opening and closing the coffee shop several times a week, cleaning and stocking to ensure a clean store.
- Create signs and wall art for coffee shop decor and to advertise store products and events.
8. Presentation Standards
Presentation standard refers to the threshold defined or put in place by a given profession when dealing with matters concerning that area. The specific and organized principles or procedures that any institution offers to workers enable them to have acceptable conduct while performing their duties.
- Provide quality beverages and food products for all customers by carefully adhering to all recipe and presentation standards.
- Adhered to recipe and Presentation standards for specialty coffee drinks.
9. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Served as product knowledge resource for both customers and peers.
- Educated staff and customers on product knowledge.
10. Store Operations
- Facilitate training sessions for new and existing employees on new policies and procedures to ensure uninterrupted success in daily store operations.
- Oversee store operations, supervising 7 employees during a shift.
11. Cash Handling
- Ascertained operational policies and procedures, including those associated with cash handling and departmental maintenance.
- Controlled cash handling and security deposits.
12. Drink Preparation
- Correct drink preparation: Ensured beverages were up to Starbucks standards and were delivered in a timely manner.
- Led team of company baristas in specialty-coffee drink preparations and standards.
13. Food Products
Food products are the types of various food items that are created and processed to be sold as a product. These products are consumed by humans for nourishment and are mostly processed and created in a huge factory. Tinned goods, milk, meat, etc are the most common food products, and they are not limited to any specific kind except tobacco, beers, and alcohol as they are not considered food products.
- Create and provide quality beverages and food products for all customers.
- Provided quality beverages and food products by adhering to recipe and presentation standards while exhibiting creativity when requested by customers.
14. Store Training
- Created Lead Barista Trainer position and managed all store training in coordination with the Store Manager.
- Completed Advanced Store Training certification for management after six months.
15. Food Handling
- Train all employees on proper food handling, safety procedures, Starbucks duties, and POS system.
- Train New Hires the principles of food storage, safety and proper food handling2.
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List of lead barista skills to add to your resume
The most important skills for a lead barista resume and required skills for a lead barista to have include:
- Cleanliness
- Customer Service
- Product Quality
- Customer Satisfaction
- Culinary
- BARS
- Coffee Shop
- Presentation Standards
- Product Knowledge
- Store Operations
- Cash Handling
- Drink Preparation
- Food Products
- Store Training
- Food Handling
- POS
- Multitasking
- Wine
- Punctuality
- Food Preparation
- Starbucks
- Inventory Control
- Food Orders
- Espresso Machine
- Cold Beverages
- Customer Complaints
- Sanitation Guidelines
- Quality Customer Service
- Espresso Drinks
- Drink Orders
- Customer Orders
- Allergies
- Operational Policies
- Fifo
- Problem Resolution
- Bank Deposits
- Place Orders
- Latte Art
- Sales Floor
- Cash Drawers
- Smoothies
- Specialty Coffee Beverages
- Customer Loyalty
- Safety Procedures
- Drink Recipes
- Specialty Coffee Drinks
- Inventory Management
- Espresso Beverages
- Product Orders
Updated January 8, 2025
